What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

What will you do everyday?

We are looking for a Software Developer to join our Backend Engineering team. Specifically, you will be:

• Collaborating with the product, design and operations teams to build a world class product
• Developing, owning and maintaining highly scalable distributed services and solutions
• Implementing a microservices based architecture using Golang and Python
• Ensure application performance, uptime, and maintaining high standards of code quality
• Maintaining continuous integration and deployment tools; creating unit and integration tests for written software code

 Ok, you're sold, but what are we looking for in the perfect candidate?

• Expertise: You know how to code.  You understand our tech stack and can be productive with it. In other words, you’ve done this before.
• Action oriented: You love to build.  You like to ship fast and quickly iterate.
• Creativity: You enjoy listening to user feedback and then building product in novel ways. You’re resourceful and enjoy finding alternate paths to success.
• Problem solving: you use data to help point you in the correct direction.  You optimize relentlessly.  You think business and engineering problems are like puzzles and you stick with them until they are solved.
• Humility: You’re humble and love working in a team without ego to deliver products
• Adaptability:  You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact.
• Confidence: You trust your abilities and you’re ready to push yourself to the next level.

Qualifications*

• Strong product development experience in building distributed systems and microservices.
• 2 to 5 years experience 
• Strong programming skills on Linux using Go
• Strong foundation in data structures, algorithms and a strong understanding of concurrent programming
• Superior organization, written/verbal communication, interpersonal and leadership skills 
• Ability to collaborate effectively with cross functional teams to solve complex problems and building products spanning across geographically distributed teams to deliver end-to-end products & features
• Ability to multi-task and re-prioritize responsibilities based on changing requirements
• Bachelors/Masters degree in computer science or related field

It will be a huge plus if you have:

• Experience working with gRPC, gRPC context and Protocol Buffers
• Experience with infrastructure and systems engineering, and scaling services on cloud computing platforms like GCP

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.

What will you do everyday?

You’ll create engaging product experiences on iOS/Android and services that delight and empower doctors with experiences that they could never imagine with their health IT systems.  You have an equal grasp of iOS and Android native development expertise in Swift/Objective-C/Kotlin/Java. You will work with the product, design and operations team to build the best product and support it. You will be DevOps friendly and you will write, test and deploy your own code.  While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture.  You will also contribute to making doctors’ lives better by reducing the administrative burden they face every day. You will be hungry to contribute and make a difference in the product quality.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Expertise: you know how to code.  You understand our tech stack and can be productive with it. In other words, you’ve done this before.
• Action oriented: You love to build.  You know that perfect is the enemy of the good – you like to ship fast and quickly iterate.
• Creativity: You enjoy listening to user feedback and then building product in novel ways. You’re resourceful and enjoy finding alternate paths to success.
• Problem solving: you use data to help point you in the correct direction.  You optimize relentlessly.  You think business and engineering problems are like puzzles and you stick with them until they are solved.
• Humility: You’re humble and love working in a team without ego to deliver products
• Adaptability:  You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact.
• Confidence: You trust your abilities and you’re ready to push yourself to the next level.

Qualifications*

• 5 to 8 years of work experience
• Proficiency using Android SDK 
• Kotlin experience is a must. Swift is a plus.
• Experience with Android frameworks such as Jetpack compose
• Must have experience with testing tools like JUnit etc.
• Familiarity with RESTful APIs and third-party libraries (e.g., Retrofit, OkHttp, etc.).
• Experience building and shipping apps to Google Play store
• Must have at least 1+ apps on listed in Play store
• Experience in working with large scale distributed applications
• DevOps experience is a plus as well
• Any formal degree is preferred, but not necessary
• Strong grasp of CS fundamentals including algorithms, data structures and design is preferred
• Bachelors/Masters degree from a Tier 1 college or university

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you.

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

What will you do every day?

We are looking for a Software Architect  to join our Engineering team. Suki's architecture practice is at an inflection point. We have sustained significant CCU growth, completed a demanding OLTP Database scaling journey, leveraged Redis Streams based service orchestration, deployed self-hosted ML models, built agent-driven workflows, launched an Offline Data Platform, and maintained a client surface spanning iOS, Android, Web, SDKs, and a Chrome extension — with on-device ML capabilities across all of them.

The Architect is the person who holds institutional memory and architectural coherence across this surface area — so that decisions made in isolation don't quietly contradict each other, patterns are reused rather than reinvented, and deviations from established patterns are documented, not silently absorbed. The work ahead includes enhanced agentic capabilities, continued multi-region expansion, investments on stream-based/offline data processing, and a growing ML inference footprint.

On a day to day basis, you will: 

• Maintain architectural coherence across a complex and wide surface area. 
• Own the load-bearing substrate through future growth and failure scenarios. The system must survive several multiples of current enterprise scale and every class of infrastructure event we can name.
• Drive the structural decomposition of platform and domain boundaries, service boundaries across the microservice portfolio, agentic framework direction, auth and access-control architecture, and cross-cutting concerns like observability and rate limiting.
• Bridge AI research and production infrastructure. Translate LLM and model requirements into efficient, production-grade services. Lead the agentic framework direction — memory architectures, tool orchestration, A2A patterns, semantic caching. Operate a GPU fleet at high duty cycle and understand dynamic batching, cross-session batching tradeoffs, and HPA calibration for GPU workloads.
• Document architectural patterns and deviations. Write Architectural Design Records, RFCs, and breaking-points documents that stand alone for readers unfamiliar with the context. Document deviations from established patterns with their reasons — not as failures, but as data points. 
• Remain hands-on — stay connected to the craft, read and write code. Prototype new architectures. Review pull requests for patterns that matter. Implement the hard parts of a new pattern yourself when it matters. Lead resolution of the most critical incidents. 
• Mentor and elevate the engineering organization. Act as a technical multiplier for senior engineers across backend, data, and ML disciplines. Hold a room, defend a position under pushback without collapsing into agreement, and adjust register for engineering vs. product vs. leadership audiences. Foster a culture of deep technical understanding, not just pattern-matching.
• Represent Suki’s architecture and engineering both in internal and external forums through technical blogs, conferences and meetups

QUALIFICATIONS 

• Bachelor's or Master's degree in Computer Science or a related field, or equivalent production experience 
• 10+ years of professional software engineering experience, with a proven track record operating at an Architect, Staff, or Principal level 
• Expert-level proficiency in Go or Python, with the ability to lead architectural decisions and remain hands-on in code 
• Production ownership of a real-time streaming system (Redis Streams, Kafka, Pulsar, or equivalent) at scale — including personal pager experience and a specific debugging story for a duplicate-processing or lost-message bug 
• Experience operating multi-TB storage systems with active OLTP traffic 
• Hands-on experience with offline/batch architectures: Airflow or equivalent orchestration, columnar formats (Iceberg, Delta, or Hudi), and warehouse-scale query engines (BigQuery, Snowflake, or Redshift) 
• Experience designing and operating GPU inference infrastructure at scale, including dynamic batching, Triton/TensorRT, and HPA calibration for GPU workloads — or equivalent ML inference platform depth 
• Experience integrating and scaling systems using LLM APIs or foundation models, with opinions about agent framework design, memory architectures, and tool orchestration 
• Demonstrated experience navigating product-vs-platform decomposition in a real organization — including having been wrong, and articulating what the reversing signal was
• Proven ability to reason about client-side implications of backend decisions across native mobile, web, SDK, and browser extension surfaces 
• Familiarity with healthcare-adjacent regulation (HIPAA, PIPEDA, PHIPA, SOC2, or HITRUST) as a design constraint, not just a compliance requirement, will be a strong plus 
• Strong experience with GCP, Kubernetes, Docker, gRPC, and Protocol Buffers; multi-region architecture and data residency design will be a strong plus 

What We're Looking For

• Distinguished Technical Expertise: You are a recognized expert with a proven history of architecting, building, and operating complex systems with a strong software engineering talent.
• Strategic, Systems-Level Thinker: You look beyond immediate requirements to anticipate future challenges. You can navigate deep ambiguity, identify long-term risks, and make high-judgment decisions that balance technical purity with business velocity.
• Pragmatic and Action-Oriented: You have a bias for action and a data-driven approach to problem-solving. You understand the entire lifecycle of an ML-powered feature, from data to deployment, and know how to ship robust solutions quickly.
• Leadership Through Influence: You have a demonstrated ability to lead complex, cross-functional technical initiatives without direct authority. You build 

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

JOB DESCRIPTION 

Roles and Responsibilities: KYC Operations Assistant Manager

1. People Management

• Handle day-to-day people issues, fostering a positive and productive work environment.

• Drive employee engagement through regular 1:1 meetings and team activities.

• Monitor and manage individual and team performance, ensuring adherence to Individual Contributor Plans (ICPs) and performance targets.

• Provide coaching, feedback, and development opportunities to team members.

• Oversee talent development, including training, upskilling, and career progression.

2. Stakeholder Collaboration

• Collaborate closely with sales/business teams to ensure smooth and efficient day-to-day operations for the manual KYC process.

• Conduct weekly huddles with sales capability teams to discuss progress, address challenges, and align on priorities.

• Make informed decisions regarding queue prioritization to optimize workflow and meet service level agreements (SLAs).

• Facilitate effective communication and resolution of issues between internal teams and sales/business teams.

3. Operational Efficiency Initiatives

• Identify and analyze opportunities to enhance operational efficiency metrics, including Average Handling Time (AHT), submission pending, and rework rates.

• Develop and implement strategies to reduce incorrect rejections or verification and improve data accuracy.

• Monitor and optimize team occupancy rates to ensure efficient resource allocation.

• Initiate projects aimed at streamlining processes and automating tasks within KYC operations.

• Track and report on the impact of efficiency initiatives, demonstrating tangible improvements.

4. Business Enablement

• Drive efforts to achieve faster validation turnaround times (TAT) for manual KYC processes, contributing to quicker customer onboarding.

• Identify and highlight opportunities to improve processes to increase the verification % and reduce rejections.

Metrics:

1. AHT

2. Occupancy

3. SL%

4. Verified and rejection %

5. ART

6. Compliance and quality scores

7. People - Attrition, SL adherence, ICP etc

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

What will you do everyday?

The Machine Learning team forms the core of Suki's product, driving innovation and predictive excellence. You'll leverage your NLP expertise to enhance our computational infrastructure and improve our technical approaches  and algorithms. Working directly on the platform powering our domain services, you'll collaborate with cross-functional teams to address NLP challenges and scale our platform for thousands of doctors. You'll manage and curate large datasets, ensuring data quality and relevance for training and evaluation. You'll monitor and analyze system performance metrics, identifying areas for optimization and implementing necessary improvements. By staying updated on NLP and Generative AI advancements, you'll incorporate innovations to maintain our competitive edge, reducing doctors’ administrative burdens and significantly impacting their daily lives.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Expertise: You know how to train models.  You understand which models work best, and use LLMs only when necessary. You watch out for recall, accuracy, and precision. In other words, you’ve done this before.
• Action oriented: You love to build. You like to ship fast, quickly iterate, and see amazement in users’ eyes.
• Creativity: You enjoy listening to user feedback and then building products in novel ways. You’re resourceful and enjoy finding alternate paths to success.
• Problem solving: you use data to help point you in the correct direction. You optimize relentlessly, and understand the impact you’re making on the business.
• Humility: You’re humble and love working in a team without ego to deliver products
• Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact.
• Confidence: You trust your abilities and you’re ready to push yourself to the next level.
• Communication: You are a clear communicator and demonstrated consensus-builder.

Requirements

• 5+ years in overall Machine Learning experience, with at least three years focused on NLP and Contextual Embeddings.
• Proven record of an end to end workflow and with moving at least one NLP model to an enterprise production system.
• Expert in the understanding, practice, and deployment of state-of-the-art deep neural network models.
• Experience in building and maintaining distributed backend services for ML/AI Applications
• Strong grasp of CS fundamentals including abstractions, algorithms, probability, data structures and system design is preferred
• Strong working knowledge of LLMs, including prompting, orchestration, RAG, context and cost management
• Hands-on experience designing and implementing evaluation frameworks for LLM-based systems, including automated evals, human feedback loops, regression testing, and benchmark design

*We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding new skills to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you.

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

What will you do every day?

We are looking for strong Staff Engineers to join our Backend Engineering team, with exposure to Machine Learning or Data Engineering. As a Staff Engineer, you are a technical pillar for the entire engineering organization. You will leverage your deep expertise in both Backend systems and ML Inference systems to multiply the impact of our teams and define what's next for our technology.

• Lead Unified Technical Strategy: Define and drive the architectural vision for Suki's backend, data and ML inference platforms. Create the roadmap for how we build, deploy, and scale everything from core microservices to our most advanced model serving and data infrastructure.
• Architect for AI at Scale: Lead the design of robust, highly scalable systems for both our core backend (in Go and Python) and our ML infrastructure, including real-time inference APIs, offline training pipelines, data processing, and GPU orchestration.
• Solve the Hardest Problems: Tackle the company's most complex and ambiguous technical challenges that sit at the intersection of distributed systems and applied AI. You will break down these problems and guide multiple teams toward elegant and practical solutions.
• Bridge Research and Production: Serve as the key technical link between our AI/ML Research teams and our Backend platform engineering teams. Translate cutting-edge model requirements (including LLMs) into efficient, production-grade services optimized for performance, cost, and reliability.
• Drive Technical Excellence & MLOps: Establish and champion best practices across the organization for system design, code quality, observability, and MLOps. Set the standard for system reliability, efficient resource utilization (CPU, memory, GPU), and CI/CD for ML.
• Mentor and Elevate the Team: Act as a role model and mentor for senior engineers across data, Backend and ML Engineering disciplines. Foster a culture of deep technical understanding and collaboration, helping to grow the next generation of technical leaders at Suki.
• Remain Hands-On: Stay deeply connected to the code by prototyping new architectures, implementing foundational components for our ML inference platform, and leading the resolution of the most critical incidents and performance bottlenecks.

What We're Looking For

• Distinguished Technical Expertise: You are a recognized expert with a proven history of architecting, building, and operating complex systems at the nexus of backend engineering and machine learning.
• Strategic, Systems-Level Thinker: You look beyond immediate requirements to anticipate future challenges. You can navigate deep ambiguity, identify long-term risks, and make high-judgment decisions that balance technical purity with business velocity.
• Pragmatic and Action-Oriented: You have a bias for action and a data-driven approach to problem-solving. You understand the entire lifecycle of an ML-powered feature, from data to deployment, and know how to ship robust solutions quickly.
• Leadership Through Influence: You have a demonstrated ability to lead complex, cross-functional technical initiatives without direct authority. You build consensus, articulate complex ideas clearly, and are a trusted technical advisor to engineering leadership.
• A Force Multiplier: You lead with humility and find satisfaction in mentoring others. You elevate the performance and knowledge of the entire engineering organization.

Qualifications

• Bachelor's or Master's degree in Computer Science or a related field
• 8+ years of professional software engineering experience, with a proven track record of operating at a Staff, Principal, or equivalent level.
• Expert-level proficiency in at least any one programming language commonly used for building distributed systems or AI-powered systems like Python or Go, with the ability to lead architectural decisions in those languages.
• Deep, demonstrable expertise in designing and operating large-scale distributed systems and microservices architectures.
• Proven experience designing and building production ML infrastructure, including model serving systems, inference APIs, data pipelines, and training/evaluation workflows.
• Good knowledge of cloud platforms (GCP preferred), containerization (Docker), and orchestration (Kubernetes).
• Strong experience optimizing backend and ML workloads for performance, latency, cost, and GPU utilization.
• Experience integrating and scaling systems that use LLM APIs or foundation models.
• Familiarity with modern API technologies like gRPC and Protocol Buffers.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

What will you do everyday?

As a Senior Engineering Manager in the Backend Engineering team, you will:

• Lead and mentor a team of backend engineers, fostering a culture of innovation and collaboration.
• Drive the technical direction and architecture of backend systems, ensuring scalability, reliability, and performance.
• Collaborate closely with product, design, ML, QA and operations teams to translate business requirements into robust technical solutions.
• Design and implement robust APIs and microservices using Golang and Python.
• Oversee the development, deployment, and maintenance of Backend services.
• Implement best practices in software engineering, including agile methodologies, code reviews, and continuous integration/continuous deployment (CI/CD).
• Monitor and optimize application performance, ensuring high availability and uptime.
• Stay abreast of emerging technologies and industry trends, identifying opportunities to leverage them for competitive advantage.
• Recruit, hire, and retain top engineering talent.
  
  

Ok, you're sold, but what are we looking for in the perfect candidate?

• Strategic: You possess a strong ability to see the big picture, anticipate evolving trends, and align your actions accordingly to drive organizational success.
• Detail-oriented: You're eager to engage actively and make a significant impact. You're comfortable operating both strategically and tactically to achieve key goals.
• Expertise: Your deep experience in building technology platforms allows you to effectively convert complex business requirements into robust solutions for the end users.
• Ambiguity: You thrive in dynamic environments and remain adaptable in the face of evolving information and priorities. You can navigate fluid situations and limited processes to drive your initiatives forward.
• Sense of urgency: You maintain a fast pace without compromising quality, ensuring timely and impactful outcomes.
• Data-driven: You possess a strong proficiency in extracting valuable insights from data and leveraging them to inform effective decision-making.
• Collaborative: You actively foster collaboration, value feedback, embrace continuous learning, and operate with a team-centric mindset.

Requirements*

• 10+ years of experience with at least 4 years as a people manager
• Strong product development experience in building distributed systems and microservices
• Strong programming skills using Go or Python
• Strong foundation in data structures, algorithms and a strong understanding of concurrent programming
• Superior organization, written/verbal communication, interpersonal and leadership skills 
• Ability to collaborate effectively with cross functional teams to solve complex problems and building products spanning across geographically distributed teams to deliver end-to-end products & features
• Ability to multi-task and re-prioritize responsibilities based on changing requirements
• Bachelors/Masters degree in computer science or related field

It will be a huge plus if you have:

• Experience working with gRPC, gRPC context and Protocol Buffers
• Experience with infrastructure and systems engineering, and scaling services on cloud computing platforms like GCP

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

 Our tech stack includes Golang, Python, React, React Native, Swift, Android, Java, Kotlin, GraphQL and JavaScript.

What will you do everyday?

You’ll create engaging product experiences on iOS/Android and services that delight and empower doctors with experiences that they could never imagine with their health IT systems.  You have an equal grasp of iOS and Android native development expertise in Swift/Objective-C/Kotlin/Java. You will work with the product, design and operations team to build the best product and support it. You will be DevOps friendly and you will write, test and deploy your own code.  While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture.  You will also contribute to making doctors’ lives better by reducing the administrative burden they face every day. You will be hungry to contribute and make a difference in the product quality.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Expertise: you know how to code.  You understand our tech stack and can be productive with it. In other words, you’ve done this before.
• Action oriented: You love to build.  You know that perfect is the enemy of the good – you like to ship fast and quickly iterate.
• Creativity: You enjoy listening to user feedback and then building product in novel ways. You’re resourceful and enjoy finding alternate paths to success.
• Problem solving: you use data to help point you in the correct direction.  You optimize relentlessly.  You think business and engineering problems are like puzzles and you stick with them until they are solved.
• Humility: You’re humble and love working in a team without ego to deliver products
• Adaptability:  You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact.
• Confidence: You trust your abilities and you’re ready to push yourself to the next level.
  

Qualifications*

• Proficiency using iOS and Android development SDKs (XCode & Android Studio)
• Swift & Kotlin experience a plus
• Must have experience with testing tools like XCUITest, XCTest, Espresso etc.
• Experience building and shipping apps to Apple App & Google Play stores
• Must have at least 1+ apps on listed in App or Play store, preferably both
• Experience in working with large scale distributed applications
• 3 to 5+ years of work experience
• DevOps experience is a plus as well
• Any formal degree is preferred, but not necessary
• Strong grasp of CS fundamentals including algorithms, data structures and design is preferred
  
• Bachelors/Masters degree from a Tier 1 college or university

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.