Job Details

• 💼 Finance Operations | Business Operations
• 📍 Belgium - Ghent
• 🕜 Full-Time/Hybrid 

What you will do

Reporting to our Senior Manager of Finance Operations, you will step into the pivotal role of Finance Operations Process & Automation Lead. You will lead our FinOps Projects team, acting as the architect of a leaner, more automated financial operation. Your mission is to own the end-to-end Quote-to-Cash process, drive our AI automation strategy, and champion process quality across the business, ensuring our operations are as innovative as our products.

Where you will have impact

• Lead, manage, and mentor the FinOps Projects team, fostering their professional growth and driving project success.
• Own the end-to-end Quote-to-Cash (Q2C) process, leading initiatives to map, redesign, and improve process quality from start to finish.
• Drive the FinOps automation roadmap, identifying opportunities and partnering with technical teams to build and implement AI-driven solutions.
• Act as the voice of operational excellence, influencing upstream commercial decisions to prevent downstream complexity and ensure scalability.
• Lead the integration of billing systems and processes from newly acquired companies, ensuring seamless absorption into Lighthouse operations.
• Develop data-driven business cases and reporting to demonstrate the impact and ROI of automation and process improvement initiatives.
• Champion and maintain high standards for process documentation, ensuring the reliability and scalability of our automated systems.

About our team

You'll be leading the FinOps Projects team, a crucial group at the intersection of finance and technology. As part of the wider Finance Operations team, we own the entire Quote-to-Cash lifecycle. Our mission is twofold: we drive major strategic projects like integrating new companies and building out our AI automation, while also ensuring the core business runs smoothly. We are a team of ambitious, analytical process-thinkers and supportive coaches, constantly seeking smarter ways to support Lighthouse's rapid growth.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Experience in Finance Operations, with deep, hands-on expertise in the full Quote-to-Cash (Q2C) lifecycle.
• Proven experience in people management, with a passion for coaching, professional development, and performance management.
• A demonstrated track record of leading process optimization and automation projects from conception to successful implementation.
• Experience translating business needs into technical requirements and partnering effectively with engineering or automation teams.
• Excellent stakeholder management and communication skills, with the ability to influence cross-functional partners and senior leadership.
• A strategic, root-cause thinker who solves problems upstream rather than just managing downstream symptoms.
• The ability to thrive in a fast-paced, ambiguous environment with strong prioritization skills.
• An ambitious and proactive mindset, with a strong work ethic and a drive to deliver results in a dynamic, high-growth environment.

We welcome

• Experience in a finance transformation or consulting role, with exposure to systems like Salesforce (CPQ/Billing), NetSuite, Kolleno, or Adyen.
• A background working within a high-growth SaaS or technology company.
• Direct experience with AI-driven automation projects in a finance context.

Job details
● 💼 Engineering Team
● 📍 Belgium - Ghent
● 🕜 Full-Time/Hybrid

What you will do

Reporting to our Lead Enterprise Architect, you will join us as a Senior AI Solutions Engineer. In this role, you will be the technical backbone for our internal AI transformation, building the infrastructure that turns innovative ideas into reality at scale. You will act as the connective tissue between our growing portfolio of AI capabilities and the core SaaS platforms that power our internal operations. This is a hands-on builder role where you will bridge the gap between business needs and technical execution, ensuring our AI initiatives are architecturally sound and scalable.

Where you will have impact

• Design and build robust, scalable integrations between our AI capabilities and core SaaS platforms like Salesforce, HubSpot, and Slack.
• Develop reusable integration patterns and architectural blueprints that empower teams to deploy AI solutions efficiently and consistently.
• Build and maintain the shared automation infrastructure that underpins AI-powered processes across the business.
• Act as the dedicated technical partner for our AI Transformation Leads, translating business needs into detailed implementation plans.
• Prototype new AI solutions to prove technical feasibility before hardening them for production environments.
• Ensure all AI integrations adhere to the highest standards of data privacy and security, in line with GDPR and SOC 2 requirements.
• Evaluate new AI tools and frameworks, providing structured recommendations to guide our technology choices and drive innovation.

About our team

You'll be a key member of our Enterprise Architecture team, working at the heart of Lighthouse's internal innovation. We are the accelerators of AI adoption across the entire organization. Our mission is to enable every department by providing the technical expertise and architecture needed to build and deploy AI solutions. 

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and trainings to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Net allowance: Support for home office related expenses.
• Vouchers: Lunch vouchers & Eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• You have a strong software engineering background, with hands-on experience building and deploying production-grade services or integrations.
• You have hands-on experience with LLM APIs (e.g., OpenAI, Anthropic, Azure OpenAI) through professional work or significant personal projects.
• You have interest and some exposure towards the API and data models of major enterprise SaaS platforms like Salesforce, HubSpot, or Jira.
• You have a strong architectural judgment, with the ability to design robust systems while balancing pragmatism and speed.
• You have a solid understanding of modern integration patterns, including REST APIs, webhooks, and event-driven architectures.
• You bring experience working in a cross-functional role that bridges business and technology.
• You are comfortable in a fast-paced, high-growth technology environment.
• You are fully proficient in English, both written and spoken.

We welcome

•   Familiarity with advanced AI concepts like RAG pipelines, vector databases, or AI agent frameworks.

Technologies you will work with

Google Gemini, Claude, Salesforce, HubSpot, Jira, Confluence, Slack, Intercom, n8n.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing:

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring Along:

• A track record of success in a technical presales role within the Public Sector -- enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

“Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, Elastic.

Why this team?

“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, Elastic

#LI-PF1

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Operations Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Automation Specialist - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Delivery Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Process Improvement Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Workflow Automation Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Business Operations Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Head of Automation - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Head of Automation - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operational Efficiency Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operational Excellence Lead - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operational Excellence Specialist - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!

Operations Enablement Manager - Automation Rockstar

🚀 Why this role exists (and why now)

TopCompare is a fast-growing Belgian scale-up on a mission to make personal finance radically transparent and effortless. Thousands of consumers use us every month to find the products they need. Behind the scenes, our ops engine needs to be as slick as our UX. That’s where you come in. We’re looking for a process-obsessed automation rockstar who sees broken workflows everywhere, and can’t help but fix them. You’ll design, automate, and continuously improve how work flows across teams so we can scale smarter, faster, and with fewer manual headaches.

Your Mission, Should You Choose to Accept It

You will be the architect of our operational backbone. Your mission is to look at every corner of our business, from customer onboarding to internal reporting, and ask, "How can we do this better?" You will have the green light and the resources to design, implement, and perfect the automated systems that will power our next stage of growth. This isn't about maintaining the status quo; it's about building the future, one brilliant process at a time.

1. Lead the Automation Charge

• Map, challenge, and redesign cross‑functional processes (from acquisition to customer care and partner ops).
• Build and own an automation roadmap using the right mix of RPA, low/no‑code tools (Zapier/Make/...), APIs, AI copilots, and scripts. Don't worry, we don't expect you to be able to code. 
• Prioritize ruthlessly: quick wins first, moonshots second, both backed by data and ROI.
• Turn chaos into clarity: create and maintain crystal-clear SOPs, swimlanes, and control plans.

2. Drive Continuous Improvement. Lean is your love language

• Facilitate Kaizen workshops, value-stream mapping, DMAIC cycles, whatever gets to the root cause fastest.
• Install metrics and control charts that keep improvements alive (not a one-off “project” mindset).
• Coach teams to spot the 8 wastes and kill them with kindness (and automation).

3. Orchestrate Change

• Craft compelling business cases and win buy-in from stakeholders across Product, Marketing, Sales, Finance, and Compliance.
• Pilot, test, iterate. Ship improvements with phased rollouts and clear comms.
• Train end users, build playbooks, measure adoption, and iterate again.

4. Make Data Flow and speak

• Partner with Data/IT to make sure the right data moves cleanly between tools.
• Co-own key ops platforms (workflow engines, CRM/ERP modules, ticketing, RPA bots) with an eye on reliability and scalability.
• Spin up dashboards that expose bottlenecks, SLAs, and throughput in real time.

What you bring

Must-haves

• The most important: Structured problem-solver with a bias for action, proposals, and documentation is insufficient - we value action
• 3 to 7 years in Operations, Business Process Management, or similar roles in a fast-paced environment.
• Hands-on track record of automating and scaling processes across multiple teams.
• Proven mastery of workflow/automation tools (Zapier/Make, UiPath, Power Automate, Workato, etc.) and/or scripting (Python, Apps Script).
• Strong analytical skills and turning data into action.

Bonus points

• Lean Six Sigma training/certifications (Yellow/Green/Black Belt).
• Experience in fintech/financial services or other regulated industries.
• Familiarity with AI/LLM-enabled automation and prompt engineering.

Who you are as a person

• You think in systems. You have a natural ability to see the big picture and understand how all the moving parts of a business connect. You can zoom in on the details and zoom out to the strategic level with ease.
• You are obsessed with "why." You're not satisfied with "because that's how we've always done it." You have a deep-seated curiosity that drives you to find the root cause of any problem.
• You're a builder and a problem-solver. You are hands-on and love getting into the weeds to build a solution. You have a proven track record of taking a complex problem, breaking it down, and delivering a successful outcome.

How success looks after 12 months

• Manual touchpoints on key journeys reduced by double digits.
• Cycle times drop and SLA adherence rises on our top 3 operational processes.
• Automations are loved (adoption & satisfaction scores prove it) and maintained.
• A growing guild of “citizen automators” across teams, backed by rock-solid SOPs.
• Tangible productivity gains: hours saved, errors down, happier customers & partners.

What’s in it for you

• Impact you can measure: Your work touches every team and every customer journey.
• Speed & ownership: Fewer layers, faster decisions: you’ll ship, learn, and iterate.
• Cutting-edge toolkit: From AI copilots to RPA bots, you’ll choose and shape the stack.
• Growth mindset culture: We test, we learn, we share, no blame, just better.
• Great people, real values: International, ambitious, humble, and fun.

Think you have what it takes to be our next operational hero? Apply now and show us what you've got!