In this Role, you’ll get to:

• Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners).  

• Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country  

• Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.  

• Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.  

• Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.  

• Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter.  

• Responds to the needs and requests of hotel partners in a timely and effective manner.  

• Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.  

What you’ll Need to Succeed: 

• Bachelor’s degree  

• Minimum 3 years of experience in business development and/or account management  

• Strong interpersonal skills & ability to influence both external / internal stakeholders  

• Experience in internet/e-commerce preferred  

• Ability to convince  senior stakeholders with insight from data  and problem-solving skills 

• Team player with a professional “get it done” attitude and work ethic  

• Proven success in acquiring, building & maintaining long term customer relationships  

• Adapts well to change and able to work in a fast-paced environment.  

• Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.   

• Strong Proficiency in English  

It’s great if you have:  

• Experience in Travel industry  

Location: Bangkok

Market: Thailand

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Thai

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Bangkok #Thailand

Location: Bangkok

Market: Thailand

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Thai

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Bangkok #Thailand

Are you looking for a unique opportunity to work at the cutting edge of travel? Would you want to work in a rapidly growing company with some of the sharpest minds in the industry?  How about living in one of the world’s most beautiful countries, one top-rated by expats? Then Agoda is the place for you!

Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.

The Director of Product, is a senior role overseeing a team of product owners that look after a major strategic customer facing initiative. This role is a hands on role deep in the details while developing an overall strategy focused on innovation and inspiring a highly skilled team.

This position is based in Bangkok and open to candidates worldwide. We will assist you with visa and relocation package, ensuring a smooth transition to working and living in Bangkok.

What’s the work like? Agoda’s product team is the company’s engine for innovation. You can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology – all at a scale that very few ecommerce companies in the world today can offer.

Responsibilities:

• Lead company-wide product innovation by overseeing the roadmaps and overall vision of the team. Relentlessly prioritize innovations to achieve growth goals
• Communicate your vision extensively with stakeholders across the organization, particularly in the marketing department
• Manage a team of product owners in supporting them to execute on their roadmaps.
• Act quickly on trends and opportunities by staying up to date on an extremely dynamic and competitive industry

Qualifications and experience:

• Extremely comfortable with data and analysis. Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working with designers solving complex user experience issues, preferably in an international ecommerce setting
• A hands on approach driven by a passion for rapidly designing and building projects, then A/B testing their success
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Ability to motivate and inspire a team to achieve beyond what they imagined possible

Preferred Qualifications:

• MBA, advanced math or engineering degree
• Able to design large data structures and write intermediate SQL queries

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. (link to https://careersatagoda.com/privacy-statement/)

#sanfrancisco #sanjose #newyork #seattle #boston #sydney #brussels #toronto #paris #berlin #dublin #munich  #telaviv #amsterdam #london #PRDM #5 #LI-MK1

Overview:

The focus of this role is on our white-label offering, partnering with our B2B partners to ensure they have the data and services to leverage the Agoda’s technological products on their platform and provide a better experience for our shared customers. 

Agoda’s Senior Product Managers are responsible for defining the overall strategy and goals for Agoda’s various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software. SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda’s products continue to perform at the highest possible level and serve the needs of our many customer groups.

A Senior Product Manager will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed.  At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various eCommerce metrics and concepts very well – conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc.

In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making, and consumer psychology – all at a scale that very few eCommerce companies in the world today can offer. 

 Responsibilities:

• Working on white-label products from ideation until launch
• Working closely with white-label partners to leverage Agoda’s technological product on their platform
• Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities
• Setting the strategic direction of how to best align the short-term and the long-term strategy based on customer needs and business goals
• Converting strategic goals into operational tasks
• Managing an agile team for launch to create and maintain a consistent, branded look and feel across all products
• Defining KPIs for all projects and evaluating the success of a project
• Defining navigational flow and user experience on the site, apps, etc.
• Evaluating risks and tradeoffs associated with each course of action
• Working closely with users to ensure all projects meet business needs

 Qualifications:

• Bachelor’s degree in a technical field (i.e., Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• 3+ years of experience in product management
• Strong communication and presentation skills (English and Japanese)

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working in a fast-paced and high-growth environment
• Experience in B2B2C, B2B or B2C products
• Experience and passion for web design, functionality, and testing
• Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation
• Ability to motivate and inspire development teams to achieve beyond what they imagined possible
• Ability to work well with and influence stakeholders at all levels
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Experience with the latest internet trends and technologies
• MBA or advanced Math, Computer Science, or Statistics degree preferred

In addition, the ideal candidate will demonstrate the following competencies and skill sets:

• Relentless curiosity and an urge to innovate, measure and improve
• Openness to change and new information
• Proven skills in recruitment and staff leadership
• Hands-on mentality
• Recognizes own strengths and weaknesses
• Process-oriented and strong problem-solving skills
• Capacity to identify and keep up to date on relevant global trends
• Collaborative and consensual approach.
• Commitment to ‘speed wins’ philosophy
• Highly ethical

Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.

#Tokyo #Osaka #Yokohoma #Kyoto #Sapporo #seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul #LI-Hybrid

Get to Know Our Team

The Data department , based in Bangkok , oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity

Please note -The role will be based in Bangkok. 

We are looking for ambitious and agile data scientists that would like to seize the opportunity to work on some of the most challenging productive machine learning and big data platforms worldwide, processing some 600B events every day and making some 5B predictions.

As part of the Data Science and Machine Learning (AI/ML) team you will be exposed to real-world challenges such as: dynamic pricing, predicting customer intents in real time, ranking search results to maximize lifetime value, classifying and deep learning content and personalization signals from unstructured data such as images and text, making personalized recommendations, innovating algorithm-supported promotions and products for supply partners, discovering insights from big data, and innovating the user experience. To tackle these challenges, you will have the opportunity to work on one of the world's largest ML infrastructure employing dozens of GPUs working in parallel, 30K+ CPU cores and 150TB of memory.

 In This Role, You’ll Get to

• Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness.
• Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation.
• Work with developers and a variety of business owners to deliver daily results with the best quality.
• Research discover and harness new ideas that can make a difference

What You’ll Need to Succeed

• 4+ years hands-on data science experience.
• Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks.
• Significant proficiency in SQL and languages like Python, PySpark and/or Scala.
• Can lead, work independently as well as play a key role in a team.
• Good communication and interpersonal skills for working in a multicultural work environment.

It’s Great if You Have

• PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields
• Experience in NLP, image processing and/or recommendation systems
• Hands on experience in data engineering, working with big data framework like Spark/Hadoop
• Experience in data science for e-commerce and/or OTA

We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.

#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #mumbai #bengalulu #hyderabad #pune # #IT #4 #LI-RS1 #LI-Hybrid 

About the Job

We are seeking a technically-minded, client-facing Pre-Sales to join our Thailand go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams

You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility

Minimum Qualifications

Experience & Technical Background

• 3-6 years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).
• Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily.
• Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.
• Experience working with enterprise clients in Thailand is essential.
• Native-level fluency in Thai and strong English communication skills are required.

Core Competencies

• Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.
• Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.
• Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.
• Language Skills: Professional fluency in Mandarin, Cantonese and English is required. 
• Travel Flexibility: Willingness to travel within Greater China and occasionally to Southeast Asia (Singapore, Jakarta) for client meetings and internal alignment.

Attributes We Value

• Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems.
• Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical requirements.
• Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.

Responsibilities

1.⁠ ⁠Technical Pre-Sales Solution Design

• ⁠Partner with theThailand sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).
• Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.
• Architect solutions that address complex cross-border flows between Thailand and Southeast Asia, ensuring compliance and optimal commercial outcomes.
• Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.

2.⁠ ⁠RFP / RFI Support & Technical Documentation

• Lead the technical response for RFPs and RFIs from enterprise clients in Thailand
• Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition
• Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle

3.⁠ ⁠Proof of Concept (POC) & Integration Advisory

• Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities
• Guide clients through sandbox testing and integration planning, reducing time-to-go-live
• Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities

4.⁠ ⁠Voice of the Customer to Product

• Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit's product and engineering teams
• Stay ahead of competitor solutions and market trends in Thailand-SEA payments corridor, providing insights to inform product roadmap decisions
• Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team

5.⁠ ⁠Cross-Functional Collaboration

• Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities
• Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction
• Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns

Do whatever it takes to make Xendit succeed!

Why Join Xendit?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.
• Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

Do you enjoy solving complex technical problems?

At AppsFlyer, the Support Team is a critical part of AppsFlyer’s business. As a customer-obsessed company, our Support Engineers interact with customers daily ensuring they have an amazing AppsFlyer Experience. Support Engineers will be putting their problem-solving skills to the test to assist our customers in achieving success. In addition, the entire team is a crucial component of the feedback loop, working closely with the Engineering team to fix bugs, help the product evolve and help update our knowledge base articles. The role is highly collaborative and demands someone who can work across departments.

What you’ll do:

• Take end-to-end ownership of customer technical issues, including initial troubleshooting, root cause identification, resolution, and communication - 
• Work with the  Customer's App development team to troubleshoot any SDK implementation issues
• Collaborate closely with CSM, Product, Engineering, Partners teams, and others to troubleshoot technical issues
• Enrich our client Knowledge Base with relevant technical information.
• Create and lead support improvement processes across the company.

What you have:

• Passion for Superior Client Experience
• Fluent in Chinese and English
• Experience in technical customer support and superior communication skills for complicated issues. 
• Advanced experience (4+ years of experience) in SQL or other querying languages
• Mobile (iOS, Android) development/QA experience is a bonus. 
• Logical thinking. Action-oriented with strong organizational, analytical and problem-solving skills
• Highly adaptable, fast learner, inquisitive
• Multitasking and ability to work independently

Bonus Points:

• Web / mobile marketing and digital advertising experience
• Ability to integrate, test, and troubleshoot mobile SDKs
• Understand REST APIs
• Data analysis experience
• Being referred by an AppsFlyer team member

As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO

ROLE PURPOSE AND DESCRIPTION

QUALIFICATIONS

Job Details

• 💼 Revenue Team
• 📍 Thailand
• 🕜 Full-Time - Remote

What you will do

 You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.

What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.

We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. The BI team focuses on a core area of our product suite — a supportive, driven group with real opportunities for career growth and the chance to learn from experienced leaders.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.
• You are fluent in written and spoken English and Thai.

Salesforce Developer role is a crucial role for Strategic Partnerships success. You will join an expanding team where you will design the CRM landscape for Strategic Partnership team, allowing them to serve both Agoda and our Booking products to our strategic partners. The role will require you to work across multi-functional teams, including teams from Agoda's sister company, Booking.com. You will have plenty of opportunities to learn from a multi-cultural team and top talents across the world. This role will also have a direct impact on the team's future success.  
 

In this role, you’ll get to:   

• Manage stakeholders across multiple teams to design business requirements, translate the requirements into detailed technical specifications that result in effective, scalable, and reliable solutions.  

• Lead the implementation of Agoda Strategic Partnerships CRM business flow from end to end. 

• Communicate how solutions map optimally to original business requirements and provide product demonstration of developed solutions.  

• Performing code reviews, providing positive useful feedback and ideas on technical workflow.  

• Design and create reports and dashboard that will give recommendations to business users to make decisions strategically.  
   

Skills that are required for this roles :   

• At least 2 years of experience developing custom solutions on the Salesforce platform using Apex Classes, Apex Triggers, Visualforce Pages, and Lightning Components.  

• Experience with Salesforce page layouts, profiles, permissions, workflows, and approval processes.  

• Knowledgeable of all levels of the SDLC and all testing phases.  

• Experience working with and writing intermediate to advanced queries in relational databases (SOQL, SQL, etc.)  

• Experience working with Salesforce APIs and Web Services (REST, SOAP)  

• Experience with data migration and system integration techniques.  

#STRA#ANLS#MRKT#3#LI-TR2  #jakarta  #manila  #Phuket #bangkok  data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner Salesforce CRM developer SFDC SalesCloud Apex Javascript Programming

This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok.

The Opportunity  

The B2B Marketing team at Agoda is seeking a Product Marketing Senior Analyst, to work on our content strategy efforts. The ideal candidate will play a pivotal role in defining and executing our product marketing strategy, ensuring that our products resonate with our target audience and achieve market success. You will work on various initiatives to enhance our brand visibility and create compelling narratives that resonate with our B2B partners and prospective partners which drive significant impact to the organization.  

Role Overview  

As the Product Marketing Senior Analyst, you will work on the development and execution of various communication strategies aimed at B2B partners. This role includes contributing to Agoda’s comprehensive product marketing strategies, working on our core product value propositions, optimizing all content efforts and measurement tracking, crafting materials for C-suite presentations, and collaborating with stakeholders across departments to identify and showcase our strengths in the B2B travel sector.  

Key Responsibilities   

• Develop and Implement Product Marketing Strategy: working on comprehensive strategies and materials that engage B2B audiences, elevate brand awareness, and deliver tangible business results across multiple business units.
• Craft Compelling Product Messaging: Develop messaging and positioning that differentiates our products in the market.
• Project Management of Cross-Functional Initiatives: Ensure alignment and effective communication among all stakeholders while managing cross-functional projects.
• Performance Analysis: Analyze product and channel performance metrics to refine marketing strategies and enhance product offerings.
• Enhance Sales Materials and Strategy: Design and execute go-to-market plans for product launches, including promotional campaigns, sales enablement, and training.
• Conduct Market Research: Identify partner needs and market trends to develop a competitive positioning strategy.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda’s brand story and core strategies to partners and C-suite executives. 

What You’ll Need to Succeed   

• Extensive Experience: A minimum of 2 years in product marketing, strategy, content marketing, or related roles—preferably in the tech industry. Experience in a B2B marketing environment is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to analyze data (SQL knowledge is a strong plus), translate data into actionable insights, and support content strategies and value propositions.
• Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and Product Knowledge: Familiarity with the tech and travel industries, with experience in the online travel agency sector being a plus.
• Technical Proficiency: Knowledge of marketing automation tools, CRM systems, and analytics software is an advantage. 

Why Join Us?  

At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team! 

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus

The Opportunity  

The B2B Marketing team at Agoda is seeking a Marketing Strategy Analyst (B2B Content Strategy) to work on our content strategy efforts. The ideal candidate will play a pivotal role in defining and executing our product marketing strategy, ensuring that our products resonate with our target audience and achieve market success. You will work on various initiatives to enhance our brand visibility and create compelling narratives that resonate with our B2B partners and prospective partners which drive significant impact to the organization.  

Role Overview  

As the Marketing Strategy Analyst (B2B Content Strategy), you will work on the development and execution of various communication strategies aimed at B2B partners. This role includes contributing to Agoda’s comprehensive product marketing strategies, working on our core product value propositions, optimizing all content efforts and measurement tracking, crafting materials for C-suite presentations, and collaborating with stakeholders across departments to identify and showcase our strengths in the B2B travel sector.  

Key Responsibilities   

• Develop and Implement Product Marketing Strategy: working on comprehensive strategies and materials that engage B2B audiences, elevate brand awareness, and deliver tangible business results across multiple business units.
• Craft Compelling Product Messaging: Develop messaging and positioning that differentiates our products in the market.
• Project Management of Cross-Functional Initiatives: Ensure alignment and effective communication among all stakeholders while managing cross-functional projects.
• Performance Analysis: Analyze product and channel performance metrics to refine marketing strategies and enhance product offerings.
• Enhance Sales Materials and Strategy: Design and execute go-to-market plans for product launches, including promotional campaigns, sales enablement, and training.
• Conduct Market Research: Identify partner needs and market trends to develop a competitive positioning strategy.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda’s brand story and core strategies to partners and C-suite executives. 

What You’ll Need to Succeed   

• Extensive Experience: A minimum of 2 years in product marketing, strategy, content marketing, or related roles—preferably in the tech industry. Experience in a B2B marketing environment is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to analyze data (SQL knowledge is a strong plus), translate data into actionable insights, and support content strategies and value propositions.
• Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and Product Knowledge: Familiarity with the tech and travel industries, with experience in the online travel agency sector being a plus.
• Technical Proficiency: Knowledge of marketing automation tools, CRM systems, and analytics software is an advantage. 

Why Join Us?  

At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!  

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing

products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue

learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people.

We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

*Please note: This job posting is for future pipeline building. We are always on the lookout for top talent and would love to start connecting with candidates proactively. As the team is expanding rapidly, we anticipate a role opening up within the next 1–6 months (or potentially sooner).

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
• Execute outbound sales plays created by marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• A track record of top performance or prior success
• Superior verbal and written communication skills
• Self starter who is able to operate in a hyper growth environment
• This role requires in-office participation three (3) days per week in Stripe office

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and

turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

About the Role

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

What You’ll Do

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
• Assist with assessment and design of solutions
• Assist with Veeam Software solution implementation effort estimation
• Assist with post-installation issues
• Create white papers, solutions guides, best practices, custom documentation, etc.
• Deliver onsite knowledge transfer on Veeam Software solutions
• Assist in the selling of Professional Services
• Document configuration and completed activities
• Analyze installed environments and guide optimal Veeam Software configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
• Provide input for improvement of process and documentation
• Overnight travel to meet company goals and objectives
• Perform other duties, as assigned

What You’ll Bring

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication, interpersonal and relationship-building skills
• Responsible for understanding customer needs and architecting an appropriate solution.
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with Data Management, Data Protection, Data Analytics
• Extensive experience with Data Center, Business Continuity and Operating Systems
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience successfully managing multiple simultaneous projects and accounts
• Working knowledge of Cloud technologies, capabilities, and protocols

#LI-LW1 

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

#India #Bengaluru #Hyderabad #Pune #Chennai #Noida #Mumbai #Gurgaon #NewDelhi #Kochi #Coimbatore #Gurugram #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #IT #4 #5 #LI-Hybrid

This position is based in Bangkok, Thailand (Relocation package is provided)

Get to Know our Team

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

In this Role, you'll get to:

• Architect and develop highly scalable, mission-critical backend systems, owning major parts of Agoda’s platform from long-term vision down to implementation details.
• Write exemplary code, raise the engineering bar, and provide hands-on technical leadership that positively impacts 40+ engineers.
• Define architecture for critical systems and lead large-scale cross-team initiatives that improve service quality, code quality, and technical design.
• Drive organization-wide excellence in observability, testing, debugging, and software quality through strong engineering fundamentals and data-informed decisions.
• Identify and implement optimizations across the stack to improve cost, efficiency, delivery velocity, and developer happiness.
• Foster inclusive collaboration, unblock teams, influence technical roadmaps, and clearly communicate complex technical trade-offs to business stakeholders and senior leadership.

What you'll Need to Succeed:

• 10+ years of experience in software engineering, with deep hands-on technical expertise and strong architectural leadership.
• Proven ability to design and evolve architecture across multiple teams, platforms, or critical system domains.
• Strong experience owning production services end-to-end, including design, development, deployment, monitoring, and long-term evolution.
• Demonstrated success leading large-scale technical initiatives in complex engineering organizations.
• Expertise in software quality practices, testing strategy, engineering metrics, observability, debugging, system reliability, and operational excellence.
• Strong backend engineering skills, with proficiency in languages such as Kotlin, Scala, or Java.
• Broad engineering understanding beyond backend, including awareness of trade-offs across frontend, mobile, and data analytics.
• Curiosity and passion for staying up to date with new technologies, technical improvements, and open-source advancements.
• Ability to perform deep research, evaluate complex problems, and make sound technical decisions.
• Strong communication skills, with the ability to explain complex technical details and trade-offs to stakeholders at all levels.
• Proven ability to influence technical direction without relying solely on formal authority.
• Track record of mentoring engineers, fostering collaboration, and building a culture of feedback and continuous improvement.
• Comfortable working both independently and collaboratively, with the ability to balance strategic thinking and hands-on execution.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

What We Offer

Full Relocation and Onboarding Support:

• Visa sponsorship for you and your family
• Flights, settling-in allowance, and temporary housing
• Dedicated relocation and settling-in advisors
• Relocation buddy program and community events

Family & Expat Benefits:

• Partner & children support (school search, legal, etc.)
• International health insurance
• Flexible home visit support

Agoda Perks:

• Hybrid working (Bangkok HQ)
• Professional growth and learning budget
• Employee resource groups for every culture and background

Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/

Agoda’s Engineering Blog: https://medium.com/agoda-engineering

 #UnitedKingdom #London #UnitedStates #Seattle #SanFrancisco #NewYork #SanJose #Sunnyvale #Austin #MountainView #Chicago #SanDiego #SantaClara #Bellevue #Redmond #LosAngeles #Fremont #Atlanta #Boston #Brooklyn #Charlotte #Plano #Denver #SanMateo #Irving #Dallas #PaloAlto #Raleigh #Bentonville #Pittsburgh #Cupertino #JerseyCity #Kirkland #Germany #Berlin #Munich #Canada #Toronto #Vancouver #Montreal #Singapore #Singapore #Brazil #SãoPaulo #Australia #Sydney #Melbourne #Israel #TelAviv #Spain #Madrid #Barcelona #Indonesia #Jakarta #Poland #Warsaw #Cracow #Wrocław #France #Paris #Netherlands #Amsterdam #Argentina #BuenosAires #Sweden #Stockholm #Ireland #Dublin #China #Shanghai #Beijing #Switzerland #Zurich #Taiwan #TaipeiCity #Bulgaria #Sofia #Mexico #MexicoCity #Japan #Tokyo #Georgia #Kazakhstan #Armenia #UnitedArabEmirates #Belarus #Uzbekistan #Kyrgyzstan #Vietnam #London #IT #4 #5 #LI-Hybrid

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Get To Know Our Team:

This position is located in Bangkok, Thailand.

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Thailand identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Manager for Flights in Thailand, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Thailand market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Thailand, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Thailand aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Thailand highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Get To Know Our Team:

This position is located in Bangkok, Thailand.

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Thailand identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Lead for Flights in Thailand, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Thailand market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Thailand, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Thailand aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Thailand highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Get To Know Our Team:

This position is located in Bangkok, Thailand.

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Thailand identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Lead for Flights in Thailand, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Thailand market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Thailand, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Thailand aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Thailand highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

We’re looking for a driven, resilient, and results-oriented New Business Development Manager (Malay speaking) to strengthen our expert Sales Team in Bangkok. In this role, you will play a pivotal part in our growth by acquiring the best and most popular things to do in travel destinations. You will focus on building and managing a high-performing sales pipeline, negotiating optimal terms, and driving supplier acquisition in Malaysia. This is a unique opportunity to directly impact millions of travelers while advancing GetYourGuide’s position in the experience industry..

Your mission

• Identify, prospect and onboard new suppliers, primarily tour and experience providers, as well as attractions.
• Effectively manage the entire sales funnel, including outreach, negotiation, closing, and onboarding, to consistently hit and exceed quota.
• Collaborate with internal teams to align supplier acquisition with broader business goals, ensuring sustainable growth.
• Represent GetYourGuide at relevant industry events to drive acquisition and establish credibility.
• Regularly travel (up to 25%) to build strong relationships with suppliers in destination and create long-term partnerships

Your toolkit

• You have 3+ years of experience in B2B prospecting sales, with a proven track record of exceeding sales targets, running a disciplined, data-driven process, and confidently using sales tools and software — including CRM (e.g., Salesforce) and sales enablement tools. 
• You are resilient, hungry for success, and thrive under pressure, consistently raising the bar for yourself.
• You speak Malay at a native level as well as proficiency in English.
• You excel at handling objections, reframing conversations with insights, and creating constructive tension to close challenging deals.
• You bring strong problem-solving skills, using data and AI tools to prioritize actions and inform decisions.
• You are an excellent communicator, able to articulate value propositions clearly to diverse audiences, adapting your approach for maximum impact.
• You collaborate with peers, share best practices, and lift the team to new heights.

We want your journey with us to be extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits
• And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

The Tech Delivery Lead is a technology enthusiast who is completely comfortable with leading-edge devops-enabled delivery, and who can inspire our clients and our own people. They will be able to

• Engage with forward-looking CIOs to improve/transform how their delivery teams work 
• Review and improve in-flight delivery programmes
• Lead complex client delivery engagements 
• Provide internal leadership on hiring, training and communications to keep building the industry’s best delivery capability
• Collaborate with our architects, engineers, digital designers and business consultants to drive our sales and present the best of Capco to our clients.

What You’ll Do

To Capco:

• Help setup and ensure an effective recruitment process to attract top-tier tech talents.
• Lead multiple development/scrum teams to delivery technical roadmap with best practices
• Lead technical design, architecture, and solution with leads in working stream
• Work with internal and external stakeholders to identity, mitigate the risks and set expectations.
• Evaluate Capco’s tech capabilities, identify and close gaps, and build a clear roadmap of skillsets the organization needs to stay at the forefront of technology trends and opportunities in both sales strategy and delivery capability.
• Stay on top of technology news and trends to capture future opportunities and foster a culture of continuous learning and innovation.
• Build a strong tech culture that promotes people growth by championing a lean and agile approach, and design key engagement activities to nurture and retain tech talents.
• Create a supportive environment that encourages a growth mindset and agile thinking, empowering employees to move fast and adapt quickly to changes.
• Foster an environment of innovation and creativity, cultivating an innovation team comprised of key tech superstars.
• Serve as a key problem solver and conflict resolver, addressing both technical and people-related challenges to drive positive outcomes.
• Strive for continuous improvement, acting as a change agent within the organization to enhance processes, capabilities, and overall performance.
• Rinse and repeat those once succeed. Start with Thailand, then expanding to APAC.

To our clients:

• Serve as a reliable problem solver, addressing technical, people, and process issues to ensure project success. 
• Collaborate closely with clients to understand their specific needs and expectations, ensuring alignment throughout the project lifecycle.
• Champion a customer-centric approach, consistently delivering high-quality solutions that exceed client expectations.
• Proactively identify potential project risks and bottlenecks, implementing mitigation strategies to maintain project timelines and deliverables.
• Facilitate effective communication between cross-functional teams and stakeholders, promoting transparency and alignment on project goals.
• Establish and enforce best practices for project management, ensuring efficient resource allocation and streamlined workflows. • Measure and monitor project progress using appropriate metrics, providing regular status updates to clients and key stakeholders. 
• Implement continuous improvement initiatives based on client feedback and lessons learned, enhancing project outcomes over time. 
• Build long-term relationships with clients, acting as a trusted advisor and resource for future technology initiatives and transformations.
• Actively seek opportunities for innovation and value-addition, introducing cuttingedge solutions and approaches to elevate project outcomes.

What We’re Looking For

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 8 -12 years of professional experience with leading management consultancies for insurance/banking companies.
• Experience in developing and leading digital innovation and transformation programs
• Should have solid understanding and experience in one or more digital and data capabilities
• Demonstrate deep understanding of Banking / Financial Services / Insurance industry challenges, with the ability to articulate clear value propositions to both internal and external stakeholders
• Build and maintain trusted, long-term relationships with clients and ecosystem partners
• Highly proficient in PowerPoint and Excel, with the ability to analyze data and translate insights into business recommendations
• Apply continuous delivery tools and methodologies to drive measurable business outcomes
• Define and advocate for modern, cloud-based architecture strategies
• The ability to articulate and communicate your vision, approach, opinions
• A track record in building successful teams around you.

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

#LI-PW1 #LI-Hybrid

• This is a full-time position that requires 3+ years of experience in digital marketing and project management.  
• Please submit your application in English. Applications in other languages will not be considered. 
• This position is open to Thai nationals or individuals who are already authorized to work in Thailand.
• Applicants who pass the initial screening must be available to attend an in-person business case test, followed by an interview.  

VML MAP is looking for a dynamic and detail-oriented Producer to join our Bangkok office and ensure the smooth delivery of marketing campaign execution for one of our major international clients. You will play a key role in driving operational efficiency, managing delivery timelines, and enabling cross-regional collaboration. If you thrive in a fast-paced environment, enjoy working across teams and time zones, and are passionate about delivering high-quality work, this role is for you. 

What will your day look like?

You will be an essential part of the Marketing Operations team, working closely with colleagues across different regions to ensure that everything runs smoothly from planning and briefing to actual delivery. You will manage resource capacity, facilitate daily SCRUMs, and keep processes and documentation accurate and up to date. You will also lead the rollout of new processes and projects, ensuring the team can adopt them effectively. From onboarding new hires to handling client requests, you will play a central role in enabling team success and maintaining high delivery standards. 

More specifically, your tasks will include: 

• Process Management: Maintain accurate and up-to-date operational process documentation, SOPs, and reporting.  
• Capacity and Resource Management: Coordinate weekly capacity planning, support managers with resource planning, and align resources across time zones to meet delivery timelines.  
• Operational Oversight: Lead or delegate daily SCRUMs, manage Kanban boards, and monitor daily workload to align with planned schedule. 
• Process Improvement and Implementation: Implement new tools and processes ensuring successful adoption into daily operations.  
• Onboarding and Team Integration: Oversee onboarding for new hires, ensuring smooth integration through mentorship and structured support. 
• Client Support: Manage and prioritize client requests, ensuring they are directed to the right teams for timely action, coordinate resolution of incidents to minimize impact on campaign delivery.  
• Cross-Team Collaboration: Act as the main point of contact for cross-functional collaboration and internal stakeholder alignment. 
• Admin and reporting: Oversee finance and operational reporting, and manage vacation planning.  

Who are you going to work with?

At VML MAP, you will join a vibrant team of Campaign Specialists, Coordinators, Solution Experts, Operations Managers, and Account Management professionals. You will be supported by a talented and driven team, all working together to achieve success. We work in a highly collaborative environment where every opinion is heard, and ideas are encouraged and valued, fostering teamwork and continuous improvement. 

What will you bring to the table?

• 3+ years of experience as a Coordinator or Project Manager in a digital marketing or CRM-focused environment. 
• Bachelor’s degree or equivalent in Marketing, Communications, Project Management, Business, or a related field. 
• Exceptional communication skills in English, both written and verbal. 
• Ability to navigate and understand CRM systems and technical workflows, with a strong grasp of process logic and a keen eye for detail in operational execution. 
• Proficient in project and productivity tools, such as Microsoft Office Suite, Jira, and familiar with CRM platforms like Adobe Campaign, Salesforce Marketing Cloud, or Braze. 
• A proven ability to work effectively with diverse stakeholders. 
• Agile and flexible mindset, able to adapt quickly to evolving client needs, operational challenges, and cross-market delivery requirements. 
• Proven experience building and managing strong client relationships, including clear communication, issue resolution, and expectation management across global teams. 
• Proven project management skills with experience managing workflows and delivering against timelines while keeping all stakeholders aligned.  

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Job Summary

The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services.

With a deep understanding of product capability, deployment nuances, and customer priorities, the Service Manager plays a pivotal role in aligning service delivery with contractual obligations, business goals, and long-term relationship success.

Key Responsibilities

• Model after Epic’s support structure where each customer has a (non-exclusively) assigned point of contact within support
• Serve as the primary service delivery contact between the healthcare provider and internal technical/support teams.
• Oversee the end-to-end service lifecycle, ensuring SLAs and KPIs are met or exceeded.
• Coordinate and chair regular service review meetings with stakeholders, including incident, problem, and change management reviews.
• Monitor and report on system performance, availability, and user satisfaction; initiate improvement plans as needed.
• Manage escalations for major incidents and ensure timely communication and resolution.
• Maintain a clear roadmap of service enhancements, patches, and upgrades in collaboration with Programme Management.
• Ensure compliance with ITIL practices across incident, problem, change, and release processes.
• Track service requests, recurring issues, and risks, proactively addressing root causes to minimise disruption.
• Lead post-incident reviews and coordinate problem management investigations and follow-ups.
• Liaise with internal teams for escalated technical support and product guidance.
• Collaborate with customer clinical informatics, IT, and operational teams to align the service to business and clinical needs.
• Maintain service documentation, including support contacts, escalation paths, and reporting templates.

Skills & Qualifications

• Strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows.
• ITIL-qualified and experienced in IT Service Management (ITSM) within a healthcare or enterprise application support environment.Excellent stakeholder management, communication, and negotiation skills.
• Proven experience handling service escalations and high-impact incident response.
• Analytical and detail-oriented approach to service metrics and problem-solving.

The Netskope Thailand Regional Sales Manager will come on board with the full support of the executive team.  This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. You are an expert at mapping business solutions to the most complex security challenges of customers. You understand the competition and have the desire to win market share.

Responsibilities include:

• Prospect new accounts, generate interest, qualify, develop, and close new business.
• Work independently to meet and exceed revenue targets and goals assigned to the territory.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Focus on new accounts, customer satisfaction, and retention.

Job Requirements:

• 5+ years of a successful track record selling cybersecurity and networking technologies including network security technologies such as Proxies, Next Generation Firewalls (NGFW), SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways and growing a territory. 
• Exceptional track record of success with consultative sales of complex enterprise software solutions to C-level executives in F1000 accounts
• Verifiable track record of exceeding quotas year after year
• Resides in the targeted geography w/local enterprise customer relationships
• Experience establishing and fostering strong Channel Partner relationships. Pre-existing relationships with key resellers in the assigned territory is a must
• Understanding of enterprise web technologies and SaaS experience a must
• Travel: within region

Education:

• Bachelor Degree

#LI-CS1

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

1. Shift and specialization planning based on demand need.
2. Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
3. Upload and publish rosters into Verint.
4. Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
5. On time Scheduling and publishing of planned shrinkages to ‘best’ time
   • Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
6. Managing additional shrinkage requests
   • Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
7. Complete Work Requests and Ticketed Work Items
   • Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
   • Manage and support stakeholders’ requests through JIRA service desk.
   • Update time off pool settings in Verint based on HC profile updates.
8. Stakeholder Engagement
   • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
   • Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

1. Strong Personal Performance
   • Always be a role model to Schedule Planners and wider WFM.
   • Perform and complete SP responsibilities with high standard.
2. Supporting Team management
   • Lead/ organize the team in projects/ tasks
   • Provide feedback and support to scheduling team on errors and best practice
3. Project Management
   • Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
4. Other non-core tasks
   • Support new team members and interns.
   • Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

1. Curious mind with a good ability to understand technical concepts
2. Proactive attitude towards both adapting and instigating change
3. Passion to support, help and do the right thing.
4. Understanding Agoda’s business priorities

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Qualifications, Experience and Trainings Required

We have only scratched the surface. The online travel industry is an extremely dynamic and competitive space. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment. 

Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world! 

This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok. 

UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings of UX Researchers impact Agoda's business success by informing Product teams regarding design or design process, end user experience, product direction, market strategy or similar.

Qualifications: 

• Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or any related field
• 7+ years of relevant experience in consumer-facing business domains
• You are very comfortable with planning, scoping, conducting, analyzing and communicating research  
• Experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.)  
• Experience with Quantitative research (metrics, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.)  
• Experience in evaluating, negotiating, and working with external research vendors 
• Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data 
• You are able to demonstrate critical thinking beyond business requests
• You are a great storyteller and communicator, able to speak fluently to business people, designers, engineers and other stakeholders (in English)  
• You enjoy collaborative work in a dynamic, data-driven and creative environment 

Responsibilities: 

General Role Expectations:

• Demonstrates critical thinking beyond explicit business requests
• Functions independently in all operational research tasks
• Leads core end-to-end research activities - including driving research objectives, hypotheses, methodology, execution, analysis, and communication

Research Skills:

• Good judgement when evaluating research opportunities, e.g. importance, urgency, and impact for team
• Ability to reasonably challenge details of research requests, and propose solid research solutions
• Strong project execution with existing skills while constantly expanding his/her breadth and depth of abilities.
• Knowledge of approaches for both quantitative and qualitative research, effectively triangulating findings, methods, and theories with others.
• Application of tools and inspection methods to quantify the value and efficiency of research
• Ability to adopt and adapt well-established methods according to product/project situations, and innovate new methods in collaboration with more senior researchers
• Knowledge of or ability to quickly learn key software tools common in the field (e.g. for surveys, diary studies, analysis)
• Knowledge of data compliance and ethics in all of their activities.

Collaboration & Collaboration:

• Drives cross-discipline/department collaboration via research insights/activities.
• Collaborates efficiently with other researchers and other disciplines, with clear commitments in case of shared ownership.
• Demonstrates excellent communication skills; tailors communication style for different audiences, concise and to the point, open to taking input and feedback

Research Community Contributions:

• Contributes to the research community in one or more ways - sharing work/ methodologies, coaching and/or mentoring other core or junior researchers, screening of Research candidates

#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul

Location: Makati, Philippines

Get to Know our Team:

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Native speaker in Tagalog

It’s Great if you have:

• Experience in Travel industry

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

About the Role

 The Team Lead, Systems Engineering leads a team of professional Systems Engineers responsible for delivering consistent technical execution, strong customer outcomes, and measurable business impact across a defined region or segment. 

This role balances people leadership, operational execution, and technical oversight. It exists to ensure Systems Engineering efforts stay aligned to business priorities while adapting to a market that continues to change rapidly. 

Veeam has evolved beyond the legacy as a virtualization backup leader into a data resilience platform company. Customers now expect more than recovery—they expect confidence in their data as it becomes increasingly distributed, regulated, and consumed by analytics and AI initiatives. This role plays a direct part in that shift by developing teams that can guide customers through real change, not just product adoption. 

What You’ll Do

Data underpins modern business. It drives operations, customer trust, compliance, and innovation. At the same time, it has become one of the most exposed parts of the enterprise due to ransomware, system failures, architectural sprawl, and accelerating AI adoption. 

Data resilience is no longer a technical detail. It is a business requirement—and increasingly a prerequisite for responsible AI use. 

This role ensures that Veeam’s strategy becomes execution. By building strong teams, improving how work gets done, and aligning technical engagement to real customer needs, the Manager, Systems Engineering directly influences customer success, partner effectiveness, and Veeam’s credibility in a market where resilient, trusted data is foundational to both security and innovation. 

People Leadership & Team Effectiveness 

• Lead, mentor, and develop a team of professional Systems Engineers, ensuring consistent productivity, quality, and results. 
• Manage performance with clarity and fairness, providing coaching that supports growth and accountability. 
• Build a team culture that values preparation, ownership, and customer impact. 
• Improve processes and execution consistency to help the team scale effectively. 

Business & Operational Alignment 

• Align Systems Engineering activities to sales priorities, account strategies, and regional business plans. 
• Operate with sound judgment in day-to-day decisions, consulting leadership when scope or impact requires it. 
• Track progress against goals and adjust priorities as conditions change. 
• Ensure company initiatives are executed consistently and with purpose. 

Technical & Strategic Oversight 

• Guide teams through complex technical and customer challenges, helping them navigate ambiguity and competing priorities. 
• Serve as a technical escalation point, ensuring architectural quality and alignment to Veeam’s data resilience strategy. 
• Ensure teams can clearly position how resilient, secure, and governed data enables cloud, analytics, and AI initiatives, not just recovery. 
• Share field insight that improves positioning, execution, and cross-functional collaboration. 

Cross-Functional & Ecosystem Leadership 

• Partner closely with Sales Leadership to improve planning, prioritization, and execution. 
• Work across internal teams—including product, engineering, and alliances—to support customer and partner success. 
• Build strong working relationships with customers, partners, and technology vendors. 
• Support partner-led opportunities where appropriate to extend reach and capability. 

What You’ll Bring

• 8+ years of experience in pre-sales systems engineering, solutions architecture, or enterprise technology roles. 
• Experience leading professional teams in pre-sales systems engineering, solutions architecture, or enterprise technology roles in a customer facing environment.  
• A track record of mentoring, performance management, and improving team effectiveness. 
• Broad understanding of enterprise infrastructure and data-centric technologies sufficient to guide and challenge technical teams. 
• Ability to collaborate across functions and influence outcomes without relying on authority. 
• A mindset of curiosity, learning and innovation.  
• Clear, confident communication skills that keep teams aligned and focused. 
• Comfort operating in a fast-moving environment where priorities evolve. 
• Willingness to travel 50-75%. 

#LI-LW3

Get to Know Our Team 

​The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity  
In Agoda, we have 800+ MSSQL instances across 5 data centers which have 7 nines uptime to serve customer, affiliate, and Agoda employee users around the world.

We have been working on big scale of fast & safe database CI/CD pipeline with involved 1,000+ Engineers in IT department and it leads to have new 50-100 store procedures deployment on production every day.

As DBA, you will have a big challenge & opportunity to help define, standardized and provide best practice of SQL administration including setup, migration, monitoring, high availability and performance tuning.

In This Role, You’ll Get to

• Proactive monitoring to detect unusual behavior on production database by creating automation & visibility i.e. high query resource usage, unusual database traffic, database server capacity, etc. and coordinate with Engineering team to optimize it before it becomes to be big incident.
• Research and implement automation tool to help reduce human time on daily basis i.e. Installation and upgrade tool, Database deployment tool, Anomaly Detection, etc.
• Setup, migrate and re-architect Agoda production database to support business growth.
• Coordinate with Infrastructure team to planned or unplanned maintenance.

What You’ll Need to Succeed 

• Experience in 24×7 OLTP transactional of MS SQL Server administration.
• Good knowledge of SQL query, Optimizer and Execution plan
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
• Up-to-date knowledge the Data Protection Act and GDPR.
• Excellent English written and verbal communication.
• Be able to work multi-task and context-switch effectively between different activities and teams
• Be able to attend On-Call rotation

It’s Great If You Have 

• Storage, windows OS, Network principle
• MCSA, MCSE, and/or MVP certifications

#Bangkok #IT #entrylevel

Get to know our team 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we’re also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

Job Description 

• Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards. 
• Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies.
• Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management.
• Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections.
• Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management.
• Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance.
• Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution.
• Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring.
• Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes.
• Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting.
• Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture. 

What you’ll need to succeed 

• Ideally a Masters in a Business field or  CPA/ CFA or related certification. But we are open to Bachelor’s degree holders with a great execution track record
• Minimum of 8-12 years of working experience in finance operations (either accounts payable or accounts receivable functions), FP&A with some experience at management level, including some managerial experience. 
• Strong problem-solving skills with the ability to think outside the box.  
• Flexible and able to adapt to a fast-paced environment with a growth mindset 
• Strong ability to prioritize and manage expectations. 
• Strong ability to communicate articulately and efficiently with stakeholders and your own team. 
• Excellent leadership and team management skills  
• Solid ability to prepare and carry out presentations to large and senior audiences. 
• Experience in driving and implement process improvement. 
• Familiar with financial & accounting management and internal controls

It’s great if you have 

• Experience in online payment processes 
• Knowledge of SQL and data analysis tools 

#India #Thailand #Malaysia #Singapore #Philippines #Vietnam #Indonesia #SriLanka #Bangladesh #Pakistan #China #Japan #SouthKorea #Taiwan #HongKong #Australia #NewZealand #UAE #SaudiArabia #Qatar #Oman #Bahrain #Kuwait #UnitedKingdom #Ireland #Netherlands #Germany #France #Spain #Portugal #Italy #Poland #Hungary #Romania #CzechRepublic #Bulgaria #Greece #Sweden #Denmark #Finland #Switzerlan

Get to know our team 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we’re also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

Job Description 

• Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards. 
• Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies.
• Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management.
• Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections.
• Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management.
• Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance.
• Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution.
• Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring.
• Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes.
• Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting.
• Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture. 

What you’ll need to succeed 

• Ideally a Masters in a Business field or  CPA/ CFA or related certification. But we are open to Bachelor’s degree holders with a great execution track record
• Minimum of 8-12 years of working experience in finance operations (either accounts payable or accounts receivable functions), FP&A with some experience at management level, including some managerial experience. 
• Strong problem-solving skills with the ability to think outside the box.  
• Flexible and able to adapt to a fast-paced environment with a growth mindset 
• Strong ability to prioritize and manage expectations. 
• Strong ability to communicate articulately and efficiently with stakeholders and your own team. 
• Excellent leadership and team management skills  
• Solid ability to prepare and carry out presentations to large and senior audiences. 
• Experience in driving and implement process improvement. 
• Familiar with financial & accounting management and internal controls

It’s great if you have 

• Experience in online payment processes 
• Knowledge of SQL and data analysis tools 

#India #Thailand #Malaysia #Singapore #Philippines #Vietnam #Indonesia #SriLanka #Bangladesh #Pakistan #China #Japan #SouthKorea #Taiwan #HongKong #Australia #NewZealand #UAE #SaudiArabia #Qatar #Oman #Bahrain #Kuwait #UnitedKingdom #Ireland #Netherlands #Germany #France #Spain #Portugal #Italy #Poland #Hungary #Romania #CzechRepublic #Bulgaria #Greece #Sweden #Denmark #Finland #Switzerland

Get to Know our Team:

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

The Opportunity:

The Capacity Planner role (CP) operates as a specialist role within CEG’s WFM team. Providing support, through forecasting and operational capacity performance analysis, to the CEG front line operations. The CP is a ‘subject matter expert’ in WFM, in this way the role holders support CEG balance the demands to customer SLA targets and business objectives.

The goal of this role is to forecast the contact center contact demand, executing and recommending appropriate resource and demand interventions, to enable SLAs to be realized in line with strategic business guidance, and providing support to Associate Capacity Planners and Capacity Planners.

The CP plays an important role across the broader WFM team and CEG operations, to enable a continuous improvement culture. In doing this, it is common that the CP will be involved in collecting and providing feedback on common challenges, supporting change initiatives, and providing input and feedback to enable a smoother and more consistent delivery of SLAs.

Activities Performed on the job: 

• Medium and short-term forecasting  
  • Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends  
  • Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning  
  • Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC 
• Shrinkage planning  
  • Manage planned shrinkage (external and internal) based on team’s capacity  
  • Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '
• Levers planning  
  • Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement  
  • Planning of demand suppression in the form of demand levers  
• Stakeholder Engagement:   
  • Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.  
  • Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.  
  • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).  
• Other non-core tasks:   
  • Support new team members and interns.  
  • Process improvement  
  • Other activities as defined by WFM Manager.  
  • Prepare related WFM report 

Nice to have 

• Experience in capacity planning within/outside contact center environment 

Competencies Required:

Expectations - Behaviors and Values:

Qualifications, Experience and Training Required:

Location: The role is to be based out of Bangkok or Kuala Lumpur Only. Visa & relocation will be provided.

Get To Know Our Team

Agoda Finance plays a central role in supporting the company’s global expansion. Within Finance, Treasury ensures liquidity is well managed across currencies and markets, while maintaining strong controls and compliance standards.

As our business grows and regulatory expectations increase, we are strengthening our cash management and segregation framework. This role offers hands-on exposure to global treasury operations in a fast-paced, multi-currency environment.

The Opportunity

We are looking for a Cash Management & Treasury Operations Specialist to support day-to-day cash operations across Corporate and Merchant funds.

You will contribute to cash positioning, forecasting, reporting, and control activities with increasing exposure to regulatory requirements and treasury system enhancements. You will also support key treasury projects, including TMS development, cash segregation and FBO account implementation, as well as initiatives focused on automation, operational efficiency, and optimization of treasury-related P&L costs (e.g., transaction and banking fees).

This is an excellent opportunity to build strong technical treasury foundations in a structured and evolving environment.

In This Role, You’ll Get To

Cash Management

• Execute recurring treasury activities to operate existing cash concentration and cash pooling structures.
• Support monitoring of currencies not connected to the cash pool and assist in improving forecasting accuracy for those balances.
• Analyze entity and bank account level cash positions to identify opportunities for integration and connectivity to existing cash pool structures. Coordinate the enablement of bank account connectivity and onboarding for identified account inclusion.
• Assist with daily cash positioning and ensure sufficient funding across bank accounts.
• Manage the daily/weekly funding of wallets (top ups) with our Corporate funds.
• Support FX settlements with banking partners (merchant/corporate accounts) within the TMS across the full range of financial derivative instruments.

Reporting

• Contribute to extending the short-term cash flow forecast to a 13-week horizon by leveraging AP/AR historical data and applying statistical estimation methods.
• Build and maintain an interest result tracking file to monitor financial impact under the cash segregation framework.
• Build and maintain a robust monthly reporting of non L4L fees, for both pay-ins and pay-outs.
• Build and maintain a monthly reporting of rejection bank fees by currency and bank account.
• Support cash management dashboard enhancements under the cash segregation project.

Projects

• Support the Global TMS rollout by assisting with documentation, SOP preparation, and user testing where required.
• Monitor and support compliance with KRW regulatory requirements under guidance from senior team members.
• Perform weekly controls related to cash segregation and escalate discrepancies when identified.
• Explore Like for Like settlement enhancements for collection and payouts in order to reduce FX transaction costs.

Controls & Audit

• Execute treasury controls linked to new TMS implementation and cash segregation processes.
• Identify operational inefficiencies and suggest practical improvements to strengthen controls.

What You’ll Need to Succeed

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or professional certification (CFA, CTP) preferred. 
• 5+ years’ experience working in a Treasury department of a regulated entity offering products that are considered financial services. 
• In-depth knowledge of treasury operations, cash management, financial markets, and investment strategies 
• Prior experience operating cash concentration and notional cash pool structures within a corporate treasury or banking environment
• Well-read in Asia market regulations and able to concisely express requirements for operating a financial services business as it pertains to Treasury in ASEAN 
• Familiarity with end-to-end bank account maintenance, including account opening, on-going KYC/AML requirements, and required reporting in relation to holding customer funds. 
• Thorough understanding of currency control frameworks particularly in India and experience in navigating them to achieve Treasury objectives 
• Proven success in improving cash management in a fast-moving business that has pay-in/pay-out flows in at least 5+ currencies. 

It’s Great if You Have

• 3+ years’ experience working in the global/central Treasury of an organization as opposed to within a subsidiary.
• Expert level proficiency in treasury management systems, accounting ERP, and MS/Google Office suite.
• Curious, creative, and innovative when it comes to designing proper fund flows without stifling the business growth.
• Strong analytical skills, able to deep dive, problem solve, and confidently reply to senior level executives when urgency is mandated.
• Experience in managing safeguarding audits, performing annual risk/liquidity assessments, and stress testing. 

#Taipei #Hongkong #Singapore #Kualalumpur  #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #London

This role is based in Bangkok, Thailand.

The Opportunity 

Agoda entered the Flights business in 2019, and today we are scaling aggressively to establish ourselves as one of the leading Flights OTA in APAC. We are expanding our commercial leadership team to capture this opportunity with Third Party partnerships. 

As a Senior Lead for Flights third parties you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the third party partners: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do 

• Set the strategy: define and execute market strategies, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 

• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring 

• 4+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English (Mandarin is a plus!); able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 

• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

#Bangkok #Shanghai #Beijing #Kualalumpur #Taipei 

Role Overview 

The Quality Assurance Manager leads CEG’s global QA function for multichannel operations across Accommodation, Flights, AST and B2B funnels. This role translates QA data into high impact, actionable insights, partners with operations and cross functional stakeholders to prioritize improvements, and drives measurable gains in customer experience, efficiency and compliance. The role is strategic and stakeholder facing, not a transactional monitoring role. 

Key Responsibilities 

• Lead and scale a global QA function (~60 FTE across multiple countries), setting strategy, priorities and standards for QA across all CEG funnels. 

• Design, evolve and automate QA frameworks, scorecards and measurement approaches that deliver clear, actionable insights tied to business KPIs (CSAT, NPS, FCR, AHT, quality adherence, cost-to-serve). 

• Own insight delivery: convert QA findings into prioritized opportunities, business cases and recommended interventions (training, SOP changes, tooling, staffing). 

• Drive cross functional stakeholder engagement with CST, AST, RTA, B2B, Workforce Planning and Product to ensure QA insights translate into implementation and outcomes. 

• Build and maintain executive grade reporting dashboards and cadence (daily/weekly/monthly) that surface trends, risk areas, remediation status and ROI of quality initiatives. 

• Lead root cause analysis for systemic customer experience issues and coordinate resolution end-to-end with accountable teams. 

• Influence operational strategy and continuous improvement initiatives by embedding QA as a decision driver for policy, process and automation changes. 

• Define QA governance, compliance monitoring and audit readiness across local and international operations; escalate and close gaps where required. 

• Foster a high-performance QA culture: lead calibration, standards alignment, coaching for QA managers/analysts, and career development for the team. 

• Champion efficient workflows: identify and implement automation and tooling (reporting, sampling, workflow) to scale QA impact and reduce manual effort. 

• Represent QA in cross CEG leadership forums, present insights to senior stakeholders, and advocate for customer centric tradeoffs. 

What Success Looks Like 

• QA insights routinely inform priority operational changes across CST, AST, RTA and B2B. 

• Measurable improvements in CSAT/FCR/AHT tied to QA-led initiatives. 

• Reliable, trusted reporting used by ops and leadership to make decisions. 

• Faster time-to-resolution for recurring customer issues through coordinated root cause remediation. 

• High engagement and capability growth within the global QA team. 

Required Qualifications & Experience 

• 5+ years’ experience in customer service/contact center organizations with progressive responsibility; 4+ years in leadership of QA or quality programs. 

• Strong experience turning quality data into business actions, presenting to senior stakeholders and driving cross functional change. 

• Demonstrable experience managing distributed/virtual teams across multiple countries. 

• Proficient in designing QA frameworks, scorecards and governance for multi-channel contact centers (voice, chat, email, social). 

• Advanced competency with data analysis and visualization (Excel, BI tools); comfortable building dashboards and presenting executive summaries. 

• Excellent stakeholder management, influencing and communication skills in English. 

• Proven problem-solving skills, prioritization and ability to run multiple initiatives concurrently. 

• Comfortable with ambiguity and driving outcomes in fastpaced environments. 

Strongly Preferred 

• Experience with contact center platforms (Genesys, Verint, or equivalent). 

• Working knowledge of SQL or experience partnering closely with analytics/data teams. 

• Experience implementing automation in QA workflows (RPA, reporting automation, integration with QA tools). 

• Track record of improving CSAT/FCR through QA-led programmes. 

What We Value 

• Strategic, data-driven, action oriented mindset focused on impact and measurable outcomes. 

• Collaborative leader who builds trust across operations, analytics and product teams. 

• Curious and experimental, advocates testing, measurement and continuous improvement. 

• High standards for quality, while enabling frontline teams to succeed. 

Compensation & Location Notes 

• Onsite position in Bangkok or Kuala Lumpur – we work in a hybrid setup with 2-3 days in office and remaining working from home. Relocation package available for the right candidate. 

Get to Know our Team:  

The New Business Initiatives team of project managers is a critical driver of Agoda and Finance department’s success, balancing innovation, and growth with smart risk management. It’s a team that provides strategic insights to Agoda’s business leaders in the pursuit of launching new initiatives in a sustainable and scalable manner, aims to provide world class execution for projects and serves as a vibrant learning ground for people, providing a pulse check on every strategic initiative Agoda pursues.  

The Opportunity: 

We are looking for a talented, results-oriented Finance Manager to join the Agoda finance team. You will have:

• A front row seat on key Agoda strategic initiatives
• Opportunity to drive implementation of those key initiatives with a Finance lens
• Partner with possibly the most diverse set of stakeholders of any department (IT, Product, Legal, Business teams, Marketing, Customer Services and more)
• Leverage your organizational skills combined with subject matter expertise to make an impact
• Drive Process Integration and automation: Lead initiatives to streamline and integrate financial processes across teams, ensuring efficiency, scalability, and alignment with organizational goals.

Successful candidates tend to have strong presence, possess some sort of Finance expertise, are articulate, self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result oriented manner.

In this Role, you’ll get to:  

• Project manage and implement various company-wide strategic initiatives.
• Think through and investigate implications of new initiatives to various finance functions (accounting, tax, operations, treasury, commercial, financial systems, risk & control etc.) and systems.
• Coordinate with stakeholders to gather key requirements, provide a critical lens to optimize suggested processes and workflows, and make key trade off decisions with shifting priorities and feature change requests.
• Ensure constant communication and calibration between project teams and other stakeholders at regular intervals
• Represent finance on cross-functional forums with the ability to influence key stakeholders to incorporate Finance requirements into the product and business roadmaps.
• Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans.  
• Assist with UAT testing
• Ensure that the projects go live smoothly, and any post-launch issues will be resolved promptly

What you’ll Need to Succeed: 

• 5+ years of project management experience, preferrable Finance Project related
• Ideally with some tech industry / e-commerce background, some finance operations and business analysis experience.
• Extensive stakeholder management experience and ability to influence people
• Process Integration Expertise: Demonstrated experience leading process integration, reorganization, or transformation initiatives in a fast-paced, dynamic environment.
• Undergraduate Degree (ideally in Business Administration, Finance, Accounting but others + professional accounting qualifications also acceptable)
• Ability to thrive in a fast-paced, dynamic, multicultural, and high intensity environment.
• Comfortable working with uncertainty and experimentation in a high-velocity environment
• Highly numerate with strong analytical and problem solving, influencing and change management skills. Ability to think out of the box and make judgement calls.
• Attention to details, self-motivating with continuous improvement mindset. High learning agility. Ability to ask the right questions to ensure speed and accuracy.
• Excellent written and verbal communication, organizational and planning skills with solid interpersonal skills
• High level of dependability with a strong sense of urgency and results-orientation. Strong business acumen.

It’s Great if you have:  

• Experience with finance tools and processes with some accounting and reporting knowhow
• Experience working closely with Product and IT
• Experience working in finance cross-functions (accounting, operations, treasury, FP&A, financial systems, etc.) 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Manila #HoChiMinh #Jakarta #Prague #Berlin #Madrid #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo 

This role is based in Bangkok, Thailand.

The Opportunity 

Agoda entered the Flights business in 2019, and today we are scaling aggressively to establish ourselves as one of the leading Flights OTA in APAC. We are expanding our commercial leadership team to capture this opportunity with Third Party partnerships. 

As a Senior Lead for Flights third parties you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the third party partners: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do 

• Set the strategy: define and execute market strategies, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 

• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring 

• 4+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English (Mandarin is a plus!); able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 

• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

#Bangkok #Shanghai #Beijing #Kualalumpur #Taipei 

This role is based in Bangkok, Thailand.

The Opportunity 

Agoda entered the Flights business in 2019, and today we are scaling aggressively to establish ourselves as one of the leading Flights OTA in APAC. We are expanding our commercial leadership team to capture this opportunity with Third Party partnerships. 

As a Senior Lead for Flights third parties you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the third party partners: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do 

• Set the strategy: define and execute market strategies, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 

• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring 

• 4+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English (Mandarin is a plus!); able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 

• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

#Bangkok

We’re looking for an experienced B2B Business Development Manager to join our Bolt for Business team in Bangkok. You’ll drive our sales growth, reach out to businesses, meet clients, pitch, negotiate, and close deals for mid-sized businesses.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a Business Development Manager, you'll have an in-depth understanding of SMB and SME clients, establish strong connections, and confidently demonstrate the features and benefits of our B2B offering.

This role is a good match for you if you have sales experience in a fast-paced company and are keen to be part of a team responsible for amplifying Bolt Business's success and supporting our ambitious growth and expansion plans.

• Managing the sales funnel, including processing leads, prospecting, cold calling, closing deals, and building up a well-balanced pipeline while ensuring qualitative top-of-funnel inputs and high conversion rates to meet the output goals.
• Setting up thought-through outreach strategies to establish strong customer relationships with medium businesses and ensuring the successful completion of newly acquired deals.
• Achieving growth and hitting sales targets (leveraging the benefits of an uncapped commission scheme) by implementing effective strategies, identifying and targeting potential customers, and analysing and optimising performance.
• Sharing regular updates on the overall business progress and successes with the management team.
• Providing market feedback to the product team and playing an essential role in developing our solutions based on businesses' needs.

• You have at least 3 years of experience in fast-paced B2B sales, with strong professional expertise in selling business services to SMEs and mid-sized businesses.
• You’re passionate about sales and consistently achieve ambitious targets, driven by a results-oriented mindset and a commitment to exceeding expectations.
• You have a proven track record of sourcing and successfully closing mid-market clients and excel in driving revenue growth.
• You can effectively communicate in English and Thai, efficiently network, and build meaningful relationships with internal and external stakeholders.
• You demonstrate a highly data-driven, analytical mindset and are an experienced CRM user (preferably Salesforce) who can examine data to optimise your activities.
• Your hands-on work demonstrates a high level of initiative in actively seeking solutions to challenges and a strong sense of ownership.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role. Please submit CV in English.

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

As we expand across more countries, we have developed a global offering (“Global Accounts”) for our merchants, allowing them to move funds seamlessly across currencies and leverage any of Xendit’s global services from within one dashboard. This role will be the main owner of all regional fund flows, overseeing float management, liquidity forecasting, day to day operations, cross border and FX operations. The focus will be on the strategy and management of this, while execution will primarily be done by the existing operations team.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 5-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Bangkok, Manila or Kuala Lumpur

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• Experience in managing a Finance / Financial Operations team of 4-6 people
• Experience managing a geographically dispersed team

Responsibilities

Design & execute the fund management & liquidity strategy for Global Accounts operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to design the right strategy to support these operations
• Design & execute on the strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds across the region through the day to ensure correct allocation across accounts and currencies

Monitor Global Accounts & FX operations to ensure seamless execution

• Execution of Global Accounts & FX operations will be done by the existing Financial Operations team. Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• Report on Global Accounts operations and liquidity statuses to the Financial Operations Head and to broader leadership as required
• ⁠⁠Own and drive Global Accounts & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• The reconciliations of all fund flows are done by a centralised team. Work closely with this team on all Global Accounts / FX recons to ensure they have the information they need and to address any questions / unreconciled items that arise
• As the product continues to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is able to support all aspects of our Global Accounts

Do whatever it takes to make Xendit succeed

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Job Responsibilities
As a Business Analyst, you work closely with our customers and Development team. You are responsible for analyzing, capturing, and prioritizing the requirements for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes. Typical responsibilities include:
• Gather, define, and prioritize requirements of the project in close collaboration with the client
• Write functional requirements using use case specifications or user stories
• Perform business process gap analysis and manage requirement change
• Act as "product owner" for the project to guide the team making the right choices to maximize project & customer success
• Collaborate closely with technical teams to configure / optimize the customer experience

Skills / Experience / Qualification
Types of experience & skills that we are looking for:
• University education and degree (preferable business or IT related), and strong academic record
• Minimum of 3-8 years of experience in a similar role
• Minimum of 5-8 years of experience in a client facing position
• Experience working in the scrum environment
• Experience in requirements management and/or process modeling
• Knowledge of multiple development methodologies, e.g. RUP, Kanban, SCRUM, Waterfall
• Excellent written and verbal skills in English
• Perseverance and pragmatism to solve complex problems
• Ability to perform under pressure
• Ability to work in a multicultural and international environment

Desirable:
• Experienced in business processes and forms solutions
• Experience in banking industry
• Experienced in requirement management tools
• Experienced in project management tools
• Experienced with e-commerce

#LI-KO1

#LI-Hybrid

We are building out a world class business development team here at aCommerce and require people who excel in fast paced, performance driven, customer facing environments. We are the leading ecommerce enabler in ASEAN and are in an exciting growth period at which you will be working with the key decision makers of global brands on a daily basis, ensuring that we exceed their expectations as well as establish long term relationships. As the Business Development Manager, you will be responsible to educate clients about our company's services in order to increase sales and develop strong relationships with new clients as well as maintain relationships with existing clients. 

Key Responsibilities

• Manage sales management process - pipeline, account planning, CRM and proposal to meet target
• Ensure all customers are successfully on-boarded on time and within budget
• Prospect and pitch new business opportunities to meet sales target
• Research or market survey for new business opportunity, trend and strategy for sales growth to meet sales target
• Set up and monitor commercial activities to meet or deliver target on sales budget, cost, volume and efficiency target/KPI
• Monitor and report the process across the revenue cycle from customer acquisition to engagement to success
• Develop and maintain the customer relationship by excellently understanding the key customer or target audience to ensure their objectives are being met in order to retain business
• Run commercial and trend analysis, scenario modelling and opportunity assessment leading to a commercial insight/recommendation/survey
• Ensure compliance to company policies and procedures in so far as applicable to all financial and non-financial transaction
• Lead and coordinate with related parties both internal and external to achieve the operation and sales target.
• Create agreement document with client

Qualifications

• 2-4 years of sales or marketing experience, ecommerce sales marketing would be advantage, lead generates, account management, advertising agency background 
• Experience in e-commerce, digital marketing, business development, trading, retail, distributor industry and/or logistics is beneficial
• Ability to feel comfortable in a high intensity, KPI driven, sales environment.
• Good presentation, communication, negotiation and analytical skills
• Good command of English skills

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever.

Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join. 

Job purpose

Marketing Planning &Strategy Analyst – Project Manager is a challenging role that provides an opportunity for you to grow our client’s businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization.

 Job Responsibilities

• Be the owner of client’s success, responsible for overall client performance and satisfaction
• Plan client roadmaps based on their objectives, backed by data or industry best practices
• Set up work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work
• Monitor budget, performance, and key metrics closely throughout the month
• Work with media optimization team to execute plans to meet budget, targets and deadlines
• Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding)
• Initiate ways to improve client performance and team efficiency

Key Requirements

• Experience in client-facing or consulting roles such as Digital Media Planning, Account Management or Project Management
• In-depth knowledge in Google Analytics and have a deep understanding of online marketing media channels
• Understand ecommerce business models/trends in Thailand and understand advertising ecosystems to be able to provide consulting to clients.
• Minimum 2 years working experience in an Ecommerce company, Internet start-up, International Brand, FMCG, retailer or consulting BBB
• Previous experience in trade marketing, brand management, merchandising would be a plus.
• Good knowledge of Excel, PowerPoint, Google Analytics, Google AdWords and other related software and hold the ability to quickly adapt to new software and tools
• Strong organization and problem-solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently
• Analytical, comfortable to work with data and analyze it to find insights and come up with next steps
• Good communication and presentation skill, able to keep every stakeholder aligned and updated
• Proactive, with the ability to work well independently and as a team
• Professional, positive attitude with a strong work ethic and willingness to learn

About aCommerce

aCommerce is the leading ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever.

Founded in May 2013, aCommerce has over 1,400 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join. 

Marketing Planning & Strategy Executive is a challenging role that provides an opportunity for you to build your own team and grow our client’s businesses. You will get to see the total picture of the business, marketing media optimizing (AdWords, Facebook, CRM, SEO etc), and deliver beyond impressions and clicks and getting deep into anything that helps drive sales including promotion strategy or website optimization.

Responsibilities

Specifically, this role will be doing:

• Be the owner of client’s success, responsible for overall client performance and satisfaction
• Plan client roadmaps based on their objectives, backed by data or industry best practices
• Set up work process in order to get tasks completed with good quality and in time. Manage client expectations by clearly indicating deadlines and scope of work
• Monitor budget, performance, and key metrics closely throughout the month
• Work with media optimization team to execute plans to meet budget, targets and deadlines
• Provide performance reports by data and analyses, demonstrating deep understanding of each media channel and areas that clients need help in (ecommerce, lead generation or branding)
• Initiate ways to improve client performance and team efficiency
• Consult and grow client’s businesses by developing data-driven sound online marketing strategies and media plans that meet business objectives, as well as suggest best practices to clients to have best-in-class ecommerce website
• Identify new opportunities to upsell aCommerce services with current clients

Qualification

• Experience in client-facing or consulting roles such as Account/Project Manager or Sales 
• In-depth knowledge and understanding in Google Analytics as well as online marketing media channels 
• Analytical, able to work with data and analyze it to find insights and come up with next steps
• Strong organization and problem solving skills with the ability to lead, manage and execute multiple projects quickly and efficiently
• Good communication and presentation skill, able to keep every stakeholder aligned and updated
• Proactive, with the ability to work well independently and as a team
• Professional, positive attitude with a strong work ethic and willingness to learn
• Experience in ecommerce or managing own shops is a big plus (no need to be an ecommerce site – Instagram, Facebook or any other shops are fine)

Essentially, the main factor that drives this team is talented individuals who can enable brands to become high-performing businesses. Our goal is to help brands achieve optimum performance and reach their targets! Additionally, you will be working with and learning from teammates who are flexible, adaptable and share positive energy with each other.

If you are someone passionate about ecommerce – an individual with the right skills, passion and commitment to bring brands to the next level, and you feel that we are the right fit for YOUR career goals, then this is the place to be! Join the aTeam as a Marketing Planning & Strategic professional!

Think you’ve got what it takes to be part of the aTeam? Apply now.

Responsibilities:

• Reconcile inventory related general ledger balance sheet accounts on a timely basis.
• Prepare/review, investigate, and resolve accounting errors, discrepancies, and reconciling items.
• Perform review of inventory reserve calculations.
• Prepare adjusting and month-end journal entries.
• Maintain procedures to ensure that transactions are executed in accordance with general or specific authorization.
• Recommend process improvement opportunities by identifying problems, evaluating trends, and anticipating requirements around controls.
• Maintain accurate, complete, and timely records of business transactions.
• Perform ad-hoc analysis and reporting to identify issues and improvement opportunities.
• Assist in or lead special projects as necessary.
• Perform other duties as assigned.

Requirements:

• Bachelor’s Degree in accounting, Finance or equivalent discipline is required.
• 2+ years of progressive accounting experience, experience within cost/inventory accounting strongly preferred.
• Strong analytical and reporting skills with ability to make judgments on analysis of data based on practice and experience.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Detail oriented, analytical, resourceful, self-motivated and independent.
• Comfortable managing multiple deliverables concurrently.
• Strong time management skills and ability to adhere to month-end close timelines.
• Professional verbal and written communication skills.
• Strong understanding of inventory accounting controls, adherence to GAAP for inventory.

What's in it for YOU? 

An opportunity to work with one of the largest ecommerce Enablers in Southeast Asia with a multicultural environment that will offer you challenges to develop your career and professional skills. #aCommerce provides a variety of unique perks—and they're available to you whenever you need them. From solid healthcare services, work from home options, comfortable workspace, flexible leave (since it's important to enjoy quality time off), flexible work hours and attractive work locations [EmQuartier for our Thailand office]! 

#aCommerce believes in investing in YOU which is why you will be given the opportunity to explore the world of technology and innovation in ecommerce. Work alongside experts who will enhance and recognize your professional knowledge to the highest potential! 

YOU ARE GETTING MORE THAN JUST A JOB! 

At #aCommerce, we provide you with more than just a job. Our business help large multinational brands (L’Oréal, Samsung, Adidas and Johnson & Johnson to name a few) with their ecommerce revolution and being in the thick of it will transform your growth to wherever you and your career want to be! Being part of the #aTeam means: 

• You are valued. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the region. 
• Being trusted. Once a month, you have the benefit to work remotely and choose your own workspace. 
• Being celebrated! May that be a small win or a major milestone in your career, you have a family here who will support and celebrate every step of the way of your aCommerce journey. 
• Comfortable at work. We provide you with a laptop, a cozy working space and smart casual dress code! Just come in as you are and bring your passion, commitment and “can do” attitude at work. There’s a lot of things that you can look forward to if you join us today and we leave it up to you to discover what’s in store for you. 

INTERESTING FACTS 

• Getting to equal when it comes to being a gender-balanced organization is something we celebrate! We are proud of our gender ratio. 
• We have more than 20+ nationalities who are working hard to take aCommerce ahead everyday. 

About aCommerce

aCommerce is the largest brand ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L’Oréal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centers in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

Customers above all: The customer is at the heart of everything we do. Their success is our success.

• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration will take you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.