Responsibilities:

• • Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
  • Active participation in the design, development, delivery, and maintenance of software projects
  • Responsible for resource planning, execution, and quality of the software delivered by the group
  • Lead the group to build sophisticated products using cutting-edge technology stack. The products will be used by retail customers and internal business users.
  • Work closely with various business stakeholders like Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
  • Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
  • Ensuring operational efficiency and actively participating in organizational initiatives with the objective of ensuring the highest customer value
  • Tailor processes to help manage time-sensitive issues and bring them to appropriate closure

Skills required:

• • A bachelor's degree in Computer Science with 7-9  years of experience
  • Minimum 3+ years of experience in Java programming and any of the Java frameworks such as Spring or Spring boot
  • Must have done Performance Appraisal, Hiring and building teams from ground up
  • Experience of working in highly dynamic Engineering environment like a start-up
  • Deep understanding of Object-Oriented programming languages
  • Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
  • Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
  • Exceptional verbal and written communications skills
  • Attention to detail and quality, and the ability to work well in and across teams
  • Ability to advocate & influence multiple stakeholders
  • Experience and knowledge of delivering products with low/no-touch support along with SRE principles

Responsibilities:

• Manage a group of highly skilled senior engineers by providing technical management, guidance, coaching, best practices and principles
• Active participation in the design, development, delivery, and maintenance of software projects
• Responsible for resource planning, execution, and quality of the software delivered by the group
• Lead the group to build sophisticated products using a cutting-edge technology stack. The products will be used by retail customers and internal business users.
• Work closely with various business stakeholders, like the Product Management Team, and other Engineering teams to drive the execution of multiple business strategies and technologies
• Act as a point of contact for TCO (total cost of ownership), managing and driving production defects & stability improvements to resolution
• Ensuring operational efficiency and actively participating in organisational initiatives with the objective of ensuring the highest customer value
• Tailor processes to help manage time-sensitive issues and bring them to an appropriate closure

Skills required:

• A bachelor's degree in Computer Science with 8-10  years of experience
• Minimum 3+ years of experience in Java programming and any of the Java frameworks, such as Spring or Spring Boot
• Must have done Performance Appraisal, Hiring and building teams from the ground up
• Experience of working in a highly dynamic Engineering environment like a start-up
• Deep understanding of Object-Oriented programming languages
• Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence
• Exposure to any of the prominent cloud service providers (AWS/Azure/GCP)
• Exceptional verbal and written communication skills
• Attention to detail and quality, and the ability to work well in and across teams
• Ability to advocate & influence multiple stakeholders
• Experience and knowledge of delivering products with low/no-touch support, along with SRE principles

When was the last occasion you had the opportunity to contribute to a company that is shaping an industry and empowering individuals to translate ideas into tangible impact with speed? Smartsheet's core mission is to empower everyone to enhance their work processes. Our business model is founded on identifying exceptional talent and providing them with the autonomy to develop our acclaimed Software as a Service (SaaS) offering. With a user base exceeding 10 million, our platform is utilized across various industries, including construction, retail, and software development, presenting us with unique technical challenges.

Smartsheet is seeking a Senior Business Systems Engineer to join our Corporate Systems Development team in Bangalore. This role focuses on building and maintaining scalable backend integrations using AWS services, powering mission-critical data flows across internal systems in Finance, People, Sales, Legal, and Engineering. You’ll develop solutions leveraging tools like AWS Lambda, SQS, SNS, and languages such as Node.js and Python, integrating systems such as Salesforce, NetSuite, Workday, Snowflake, and other enterprise platforms. If you thrive on backend architecture, cloud automation, and building systems that scale, this role is for you.

This role is based in Bangalore, India, reporting to the Senior Manager, Systems Development, and collaborating closely with global engineers, system analysts, and architects.

You Will:

• Design, build, and maintain backend integrations using AWS services such as Lambda, S3, SQS, SNS, and EventBridge
• Develop API-based automations and orchestrate data flows between Salesforce, NetSuite, Workday, Snowflake, and other SaaS platforms
• Refactor and enhance legacy integration logic to align with modern architecture standards
• Own your code from design through CI/CD (GitLab) and deployment via Terraform/CloudFormation
• Collaborate with US-based engineers on shared initiatives, sprint planning, code reviews, and technical handoffs
• Participate in a shared production support rotation, resolving critical integration and data pipeline issues
• Provide technical mentorship to junior engineers, especially on high-complexity initiatives
• Partner with architects and BSAs to review integration design and testing strategies for reliability and resilience
• Support both ETL-style batch pipelines and real-time event streaming using CDC and platform events
• Contribute to evolving team SOPs, architecture standards, and shared development libraries
• Lead backend development within complex cross-functional projects, including work breakdown and delivery tracking

You Have:

• BS in Computer Science, related field, or equivalent industry experience
• 7+ years of experience in backend software development or automation using Node.js, Python, VS code or similar
• Strong experience with AWS services, especially Lambda, S3, SQS/SNS, EventBridge, DynamoDB
• Expertise in database design, schema modeling, and query optimization (DynamoDB & Snowflake preferred)
• Strong grasp of integration design patterns, secure API development (REST/SOAP), and system interoperability
• Develop and maintain GitLab based CI/CD pipeline implementations for tests, linting, deployment, etc.
• Experience with managing infrastructure as code (Terraform, CloudFormation)
• Demonstrated experience building and maintaining integrations with Salesforce, NetSuite, Workday, Coupa, Stripe, Snowflake
• Familiarity with data validation, schema evolution, and cross-system reconciliation (preferred)
• Excellent collaboration and communication skills in a distributed, global team setting
• Confidence navigating production environments, owning critical issue resolution from end to end
• Experience delivering integrations and automation solutions across Finance, People, Sales, Legal, BI
• Proven ability to lead initiatives and proactively communicate with technical and non-technical stakeholders
• Comfortable working independently, while also mentoring and reviewing work for Level 1/2 developers
• The flexibility to adjust to changing priorities, new technologies, and evolving project requirements.
• Comfortable operating in an Agile environment, and familiar with Sprint ceremonies like Daily stand-up, Sprint planning,Sprint Finalization etc. 
• Familiar with prompt engineering / Generative AI for code generation is preferred

The Opportunity

We’re looking for a Senior Manager of Product Design to lead and grow our design presence in Bangalore while contributing to key initiatives within our Fleet Management product domain.

This role is both hands-on and organizationally pivotal. You will lead a team of designers working within Fleet Management—spanning areas such as compliance, driver identification, and operational workflows—delivering intuitive, scalable experiences across web and mobile platforms.

In parallel, you will serve as a local design leader for South Asia, supporting and mentoring designers across teams—many of whom may report into different managers globally. You’ll play a critical role in strengthening design culture on the ground, elevating craft, and ensuring designers in the region feel supported, connected, and set up to succeed.

You will also be instrumental in building and scaling our design team in India, helping us attract and hire exceptional talent in a highly competitive market.

You’ll partner closely with product, engineering, and global design leadership to deliver high-impact outcomes—while also bringing modern, AI-powered design and development workflows into how we build products.

If you’re a design leader who thrives in ambiguity, enjoys staying close to the craft, and is excited about building both products and teams from the ground up, this role is for you.

What you’ll do

Product & Design Leadership (Fleet Management)

• Lead and support a team of designers contributing to our Fleet Management domain, including areas such as compliance, driver identification, and operational workflows.
• Drive high-quality, user-centered design solutions that simplify complex workflows for fleet managers, drivers, and operations teams.
• Partner with product and engineering to shape strategy, prioritize initiatives, and deliver impactful outcomes aligned with business goals.
• Own design execution end-to-end—from early framing and concepting through detailed design, validation, and iteration.
• Contribute to and evolve our design system to ensure consistency, scalability, and efficiency across platforms.

Regional Leadership (South Asia)

• Serve as the on-the-ground design leader in Bangalore, supporting designers across multiple teams in the region.
• Mentor and coach designers who may not directly report to you, helping elevate craft, execution quality, and career growth.
• Foster a strong, connected design culture in South Asia, including team rituals, critiques, and knowledge sharing.
• Act as a key connector between regional teams and global design leadership, ensuring alignment and strong collaboration.

Team Building & Hiring (India Focus)

• Build, mentor, and manage a high-performing team of product designers based in Bangalore.
• Play a hands-on role in hiring, including sourcing, interviewing, and closing top design talent in India.
• Develop and execute strategies to attract and retain world-class design talent in a competitive market.
• Help establish Bangalore as a center of excellence for product design within the organization.

AI-Native Design & Innovation

• Champion the use of modern AI tools (e.g., Claude, Replit, v0, and others) to accelerate design exploration, prototyping, and delivery.
• Introduce and scale AI-assisted workflows across design and cross-functional teams.
• Stay at the forefront of emerging tools and practices, bringing new ideas into the organization.

Cross-functional Influence

• Advocate for design excellence and a user-centric mindset across the organization.
• Communicate design rationale clearly and persuasively to stakeholders, including senior leadership.
• Align teams around a shared vision through strong storytelling and strategic thinking.

What you’ll need

• 8–10+ years of experience in product design (UX/UI/interaction), with experience managing and growing design teams in a SaaS environment.
• Proven track record designing complex, data-rich web and mobile products, ideally in fleet management, logistics, or similarly complex domains.
• Experience working with distributed/global teams, with strong collaboration across time zones.
• Demonstrated success hiring and scaling design teams, ideally in India or similar markets.
• Experience mentoring designers across reporting lines or contributing to regional/team-wide design culture.
• Strong portfolio showcasing:
• End-to-end design thinking
• Systems-level problem solving
• High-quality execution
• Measurable business impact
• Deep experience with design systems and scaling them across products and teams.
• Hands-on familiarity with modern AI tools and workflows (e.g., Claude, Replit, v0), and a strong point of view on how they reshape design and product development.
• Excellent communication and storytelling skills, with the ability to influence across disciplines.
• Strong business acumen and an understanding of how design drives product and company outcomes.
• Curiosity, adaptability, and a bias toward action in a fast-moving environment.

The Role:

Reporting to the regional Sales Engineering manager, this is a strategic pre-sales role as we accelerate our growth at this crucial stage in our company’s development.

Ping’s growth now requires repeatable success. You will have evidence of solution selling and success, with experience in architecting solutions, delivering solution driven workshops, building and delivering solution and industry demos, directly answer and help our partners in answering RFPs and RFIs, enable partner POCs or execute and defend our own POCs, and a strong ability to leverage and enable the partner community.

In order to acquire, retain and extend customer relationships, you will be a high performer who uses data, previous experience and current feedback to finesse your approach. Your mindset should be passionate, authentic and hungry, with a natural ability to be proactive and creative.

We are seeking an elite tech-savvy presales solution architect focusing on modern technology, with a passion for Identity Management / Access Management (IDM / IAM) solutions. The right candidate will have a strong integration profile and will have the ability to architect IAM infrastructures, execute complex Proof of Concepts (POCs), and conduct business and technical workshops. 

As a Principal / Senior Sales Engineer in our highly successful team, you will help make an impact with an industry leading technology that is growing quickly and aggressively. You will work with an innovative and market leading team, interact with global customers and interact daily with world leading technologists.  Where your focus is deeply technical working with our platform and product teams, implementing them according to the solution the customer desires, you will compliment other team members in the Sales Engineering team whose task is to transform the customer business requirements into the right solution.

Responsibilities:

• Work together with the Sales, Marketing and Partner team - qualify prospects on solution fit and delivery needs
• Work together with other team members, Product Management and Product/Platform Engineering and Support in providing the right deep technical expertise for our prospects and customers
• Acting as a trusted advisor, bring a strong solution selling focus to delivering solution workshops, solution & platform demonstrations, Proof of Concepts and RFIs to customers and integration partners 
• Lead or assist team members in building out demos of our solutions and platform capabilities
• Embrace the collaborative culture in Ping by helping out other team members no matter which region they are in, ensuring we succeed as a company
• Guarantee a continuous handover between the teams when navigating between pre- and post-sales phases
• Act as pre-sales lead for prospect opportunities working with other Ping teams and partners and Account Executive to convert the prospect into a customer
• Able to travel up to 50% of the time

Skills & Qualifications:

• At least 8-12+ years of proven experience in a presales solution architect role
• At least 5+ years of proven experience in three or more of the following industries: Banking, Insurance, Telco, Government, Retail, Media and other industries with a large-scale customer base
• Business consultative skills, ability to interface with various levels including C-suite, directors, managers, architects, developers, and engineering teams
• Ability to work with a high level of self-direction and/or collaboratively with other teams within Ping Identity
• Ability to relate proposed solution technical capabilities back to customer needs in a narrative style
• Developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts
• Experience in public speaking as a featured speaker at physical events or online webinars.
• Strong knowledge of Identity/Access Management, cybersecurity and enterprise security technologies
• Experience working with CIAM or IAM solutions in or with enterprise organizations for securing web applications, native mobile apps and API services (external or internal facing)
• Experience with installation and configuration of one or more IAM technologies from: Ping Identity, ForgeRock, Okta, Auth0, CA, Oracle, IBM, Microfocus/NetIQ, or similar.
• Working knowledge of IAM related protocols and formats such as: OAuth2, OIDC, SAML, WS-Federation, WebAuthN, FIDO, FAPI, SCIM, LDAP, Kerberos, RADIUS, JSON, XML, SQL, etc.
• Competency with coding or scripting languages (Java, JavaScript, Groovy, etc.), RESTful Web API Services, web development frameworks (HTML5, CSS, Node.js, Vue.js, React, etc.), or mobile development frameworks for iOS and Android.
• General networking concepts and technologies such as: TCP/IP, HTTP/S, SSL/TLS, mTLS, PKI, WebSocket, DNS, load balancers, proxies, network routing, etc.
• Cloud Platforms - AWS, GCP, or Azure
• DevOps deployment automation, Kubernetes and Docker platform

Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers.

As our customers grow, so do the demands on our platform. Operators who once managed a handful of locations are rapidly expanding, while new enterprise brands are adopting Toast to power increasingly complex operations. Supporting this evolution requires more robust, enterprise-grade capabilities—especially in how menus are defined, managed, and scaled across locations.

At Toast, the menu is more than a list of items—it’s the clearest expression of a restaurant’s brand and the foundation of its operations. It serves as the shared language between guests, servers, and the kitchen, while also acting as both a storefront and a guide across digital ordering experiences. Behind the scenes, the menu is the central hub of restaurant configuration: it determines what guests can order, how items are presented and priced, how orders are routed and fulfilled, and how data is structured for reporting. And because menus are constantly evolving—with new items, pricing changes, and operational optimizations—they must be both powerful and easy to adapt.

We build for the full spectrum of customers, from single-location cafés to enterprise brands with thousands of locations. That means creating a menu platform that is both highly flexible and able to scale with ease. Our team is responsible for making that possible—evolving our menu data models, building APIs for first- and third-party integrations (like DoorDash), and designing intuitive tools that support a wide range of use cases, from complex verticals like pizza to our expanding retail platform.

Within this space, we’re looking for a Software Engineering Manager to lead our Bangalore Menus team. In this role, you’ll guide a team delivering high-impact features that directly shape the experience of every Toast customer. You’ll be responsible not just for what the team builds, but how it builds—driving clarity, improving execution, and maintaining a high bar for quality.

You’re someone who enjoys developing engineers and building strong, collaborative teams. You connect day-to-day work to broader outcomes, helping your team understand the impact of what they’re building while identifying opportunities to deliver more effectively. You bring enough technical depth to provide clear direction and sound judgment, while still empowering engineers to take ownership.

Day to day, your work will span reviewing design documents and pull requests, facilitating cross-team discussions, partnering with product and architecture on roadmaps, and supporting your team’s growth through regular 1:1s and feedback.

Join us to shape a critical domain that touches every Toast customer.

About this roll*:

• Help drive the operational plan and strategic roadmap for Menus at Toast
• Coach individual contributors for professional and technical development 
• Collaborate with stakeholders across the organization to help your teams get stuff done
• Mentor both new and experienced engineers in both technology and leadership
• Guide teams to build systems that will scale to the next order of magnitude of growth
• Track and ensure teams are delivering impact and outcomes in their work
• Drive knowledge sharing programs across the engineering organization
• Hire and develop new team members

Do you have the right ingredients*?

• Minimum education: BE or B.Tech in a technology-related field
• 10+ years in experience writing, delivering, and operating software in a SaaS environment
• Experience writing and delivering mobile software
• Experience mentoring and developing successful teams
• A strong sense of empathy for customers and teammates
• A desire to build a diverse team that wins together and prioritizes customer success

Why project44?   

At project44, we revolutionize supply chains with our High-Velocity Supply Chain Platform. As the connective tissue of the supply chain, project44 optimizes global product movement, delivering unparalleled resiliency, sustainability, and value for our customers. We operate the world's most trusted end-to-end visibility platform, tracking over 1 billion shipments annually for 1,300 leading brands across various industries, including manufacturing, automotive, retail, life sciences, food & beverage, and oil, chemical & gas. Our High-Velocity platform eliminates supply chain friction, enabling sophisticated inventory control, exceptional customer experience, and predictive analytics through machine learning and automation.

project44 is looking for a digital-savvy Senior Customer Success Manager

About The Role 

• You will act as the primary owner of a base of tech-touch customers and create a customer lifecycle journey for customers in this group. 
• You will be amongst the first product specialists in this relatively new role, and therefore be able to help develop and craft the strategy. 
• You will be responsible for the research, planning, coordination, and execution of launching tech-touch customer success service programs to drive on-boarding, engagement, renewal, and expansion. 
• Drawing on usage data and other information, you will craft a segmented approach to engaging and providing self-guided solutions to tech-touch customers. 
• Once established, you’ll continue to optimize consumption, adoption and monitor measures to understand how we’re doing and how we can learn and improve. 
• You will help our tech-touch customers feel valued and supported through targeted emails, health scores, usage triggers etc – creating a tailored yet scalable approach to customer success of this segment of customers. 
• You'll have the opportunity to collaborate cross functionally (Product, Carrier-facing teams etc.) and support your teammates on projects and through knowledge sharing. 
• You'll contribute to the product input feedback process to ensure constant and valuable customer input is available to the team and advocate and prioritize as required. 
• Shift Timings: 4pm IST to 1am IST (You will be managing North American customers)
   

About You 

Basic Qualifications 

• 5+ years relevant work experience in a Customer Success Tech Touch, Product Specialist, or Project Management role 
• Experience working in SaaS companies
• Experience working with Logistics Service Providers (LSP)

Other Qualifications 

• Motivated to learn and grow knowledge around all aspects of a successful product, project and transformational change in organizations 
• Good interpersonal skills; internal and external, written and verbal communication are important in this role 
• Ability to present and interact with business teams with ease and integrity 
• Analytical and process-oriented 
• A desire to incorporate feedback and personally grow as a team member 
• Experience with Jira and salesforce is highly preferred 

Technologies We Use 

• Jira 
• Confluence 
• Zendesk 
• TextExpander 
• Salesforce

Work from office expectations: This role requires you to operate from office all 5 days in a week.

Diversity & Inclusion: 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodation needed during the hiring process, please email heena.mehta@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

The Role:

We are looking for a Lead Value Engineer, Consumer Packaged Goods (CPG)—an industry expert who can bridge the gap between technical process mining and strategic business outcomes. You will act as an architect for critical work-streams within a major CPG account, translating complex operational data into clear value drivers.

As a Lead Value Engineer, you are a "go-to" execution expert within our CPG go-to-market organization. You will move beyond standard process optimization to link Celonis capabilities to key outcomes specific to fast-moving consumer goods operations.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor, helping them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform.

In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze the client’s strategic priorities (e.g., Omnichannel Growth, Margin Protection, Supply Chain Agility, and Sustainability) and map them to high-impact Celonis use cases.
• Target High-Impact Areas: Architect solutions that connect data across the value chain—moving beyond simple task automation to optimizing complex ecosystems like Demand Planning, Trade Promotions Management (TPM), Logistics, and Direct-to-Consumer (D2C) fulfillment.
• Build the Business Case: Construct robust, data-backed business cases that articulate the financial and operational impact of Process Intelligence (e.g., reducing Cost of Goods Sold, optimizing working capital, or improving On-Time In-Full [OTIF] delivery) to senior management.
• Win Expansion: Build demos and business cases, leveraging industry benchmarks and best practices in order to win new expansion opportunities.
• Assess Value: Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

• Drive Engagement Success: Lead the value workstream for pilots and implementations, ensuring the "digital twin" strategy effectively monitors process health in fast-paced, high-volume retail and consumer environments.
• Orchestrate Improvement: Guide customers on how to use Celonis to provide context to their AI agents, coordinating hand-offs between systems and teams in Order-to-Cash, Source-to-Pay, and Plan-to-Produce.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for Retailer Compliance, master data governance, or supply network visibility.
• Facilitate Workshops: Run business value workshops and use Celonis to identify and qualify opportunities for process enhancement.
• Initiate Change: Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present Results: Present results and realized value to senior management and C-level executives.

Scale Value

• Codify Best Practices: Turn our solutions into reusable assets and use cases for the broader Value Engineering team.
• Mentor & Enable: Act as a senior resource for the team, helping junior engineers understand CPG terminology, seasonality nuances, and retail stakeholder management.
• Product Feedback: Serve as a bridge between the customer and our Product teams, providing specific feedback on how to enhance our platform for the CPG vertical (e.g., specific requirements for Trade Spend visibility or SKU Rationalization).
• Manage the Journey: Responsible for the end-to-end customer value journey, landing, expanding, adoption, and renewing.
• Build Roadmaps: Build a strategic expansion roadmap for customers embedding the Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
• Drive Innovation: Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Deep Industry Experience: 8+ years of relevant experience in Finance, Supply Chain, or Operations, ideally combining time at a CPG/FMCG company with Management Consulting or Sales Engineering.
• Domain Expertise: You possess granular knowledge of the CPG value chain, specifically in areas such as Demand & Supply Planning, Logistics, Trade Promotions, or Consumer/Retail Operations.
• Growth Mindset: Proven track record of managing the full customer lifecycle, with a demonstrated ability to land new accounts, expand footprint through strategic upselling, and drive long-term value to ensure high retention and organic advocacy.
• Value Realization Skills: You have a track record of identifying operational inefficiencies and driving them to resolution. You understand how to impact the P&L through process improvement and technology deployment.
• Technical Fluency: Good knowledge of Business Software/SaaS applications (e.g., SAP S/4HANA, Salesforce Consumer Goods Cloud, SAP IBP), and experience with data visualization, SQL, or Python is a strong plus.
• Stakeholder Management: Experience presenting to and working with senior stakeholders. You can navigate complex internal structures and clearly communicate value to non-technical audiences.
• Builder Mentality: You are comfortable working with ambiguity and setting your own direction within an account team to achieve the best results.
• Degree: Degree in Industrial/Business Engineering, Supply Chain Management, Informatics, Mathematics, or similar.

Project Manager

Hybrid, Bangalore, India

JOB OVERVIEW

As a Project Manager, you will place the customer at the center of everything we do, making their journey simple, valuable, and delightful. This role is focused on helping the customer implement Legion within budget and in time. During implementation, you will be prioritizing tasks, developing project plans, reporting to senior managers, liaising with customers, and attending customer meetings. The goal of the position is to ensure implementation milestones are accomplished on time and achieve business results for our customers. 

RESPONSIBILITIES AND DUTIES

• Manage multiple concurrent projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional customer-facing presentations such as Project Kick-off, User Acceptance Testing Kick-off, executive decks and more
• Lead and facilitate discussions and workshops with the customer
• Oversee project management documents, tools and methodologies including but not limited to risk management, change management, scope management, success criteria
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Recommend best practices for using Legion to help store managers and team member’s to get the most from their Legion investment 
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology and the Legion product

Customer Centric Consulting

• Develops long lasting relationships
• Actively set and manage expectations
• Understand, adapt and act within the customer’s organization and culture
• Continually acquires knowledge about our customers and solutions to grow adoption
• Manage difficult situations in a calm and structured way with timely internal and external communication to all levels of individuals
• Understands flexibility and learning how to prepare when needs change

Project Management

• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Identify and manage risks and issues involved in delivering the project
• Ensure project is running on time and to budget
• Provide project updates on a consistent basis to various stakeholders including strategy, adjustments, progress, or early warning on potential delays or priority conflicts
• Provide a seamless implementation journey and business results that drive high adoption
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional presentations for you to lead and facilitate discussions and workshops with customers
• Track relevant artifacts regarding customer success criteria, risk,  change, and scope management
• Work with teams within Legion to ensure support SLAs are met
• Use SmartSheet to create and update project plans and resource requests for varying complexities
• Manage changes to the project scope / timelines with change orders and SOWs, working with Solution Architects to validate the change
• Own project escalations, working with Principal Consulting Manager and Customer Success Manager in support of the customer
• Manage the relationship and coordinate activities across Legion, vendor and customer teams
• Communicates upcoming release themes and dates to the customer

Product Expertise

• Identify, report and prioritize bugs & enhancements
• Gains and maintains core product expertise for end users and configuration
• Grows product knowledge through regular release training
• Communicates upcoming release themes and dates to the customer

YOU WILL DO WELL IN THIS ROLE WHEN YOU…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption
• deliver projects within the budget outlined in the SOW
• demonstrate foresight to align customer expectations and project timelines, ensuring customer KPIs are met
• commit to the sustainability of project management discipline at Legion
• gain and continually grow knowledge of the Legion WFM solutions and best practices
• accept personal responsibility for that quality and timeliness of work
• set personal objectives that meet organizational needs
• are able to meet customer needs while also leading the functions of the PMO
• build positive relationships with peers while working remotely on projects executed across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

REQUIRED SKILLS AND QUALIFICATIONS

• 3+ years experience of enterprise software implementation program and project management
• Workforce Management and/or Retail experience
• Advanced PMP, CAPM or similar certification holder
• Experience with Agile scrum-based project management
• Experience leading implementation partners on a project
• Experience presenting at Executive Steering Committee meetings
• Organized and plans for customer meetings to get effective outcomes and ensure the customer is on track in the project plan
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; Superb negotiation and diplomacy skills 

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• Strong background in WFM system deployment methodology and processes
• Experience in operating environments in retail, hospitality, restaurant or other industries  to understand and identify labor challenges that Legion solves
• Experience establishing or improving a Project Management Office (PMO) leveraging AI
• Be familiar with compliance and labor laws and how they impact customers
• Personal passion and fervor for industry-leading next-generation technology 
• Experience training project managers and preparing for certification testing

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. 

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

THE ROLE

Apparel - Sourcing Manager, Women's Sweaters

We are seeking a strategic and entrepreneurial Sourcing Manager to build and lead our Women's Sweaters function. This person will be tasked with identifying and onboarding new vendor partners from scratch. The role will focus primarily on Women's Sweaters category with potential expansion into other categories.

This is a rare opportunity to own and build a sourcing operation in a high-impact category. The ideal candidate will bring deep knowledge of category manufacturing, strong vendor relationships (or the ability to cultivate them), and the operational rigor to scale new supply chains that deliver on cost, quality, and lead time.

RESPONSIBILITIES:

• Scout for vendor partners in ISC who can manufacture high quality Women's Sweaters products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed) mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women’s apparel categories with high-end national brands in the United States & Europe specifically in Women's Sweaters. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Role Overview

As the Manager, Database Reliability Engineering (DBRE), you will lead a team of expert DBREs responsible for the health, performance, automation, and scalability of Tekion’s data backbone. Your focus will be on operational excellence, automation first, and continuous improvement of reliability and efficiency for our MongoDB, MySQL, and Elasticsearch clusters. You'll mentor your team, drive innovation in database automation (using Go or Python), and collaborate with product, engineering, and Cloud teams.

Key Responsibilities

• Team Leadership & Strategy: Build, mentor, and lead a high-performing Database Reliability Engineering team, fostering a culture of technical excellence, ownership, and collaboration.
• Database Operations & Reliability: Oversee the reliability, performance, availability, and scalability of MongoDB, MySQL, and Elasticsearch across multiple environments and regions.
• Automation & Engineering: Architect and drive automation for database provisioning, scaling, backups, upgrades, patching, and recovery using Go or Python. Establish standards for Infrastructure as Code and self-service database management.
• Monitoring & Incident Response: Implement and enhance automated monitoring, alerting, performance tuning, and self-healing solutions. Lead major incident response, postmortems, and continuous improvement.
• Collaboration: Partner with SRE, CloudOps, Security, and development teams to understand requirements, drive database reliability improvements, and support feature launches.
• Best Practices & Documentation: Define and enforce database reliability best practices, documentation, runbooks, and automation guides. Promote DBRE standards and knowledge sharing.
• Capacity & Cost Management: Monitor capacity, forecast growth, and work with engineering and product teams on cost-effective database scaling.
• Security & Compliance: Ensure security, compliance, and data protection in all database operations and automation solutions.

Required Qualifications

• Bachelor's or master’s in computer science, Engineering, or equivalent practical experience.
• 8+ years of experience in database engineering, DBRE, or SRE roles, with at least 3+ years in a technical/team leadership or management position.
• Deep hands-on experience managing and automating MongoDB, MySQL, and Elasticsearch (good to have).
• Strong programming skills in Go or Python for database automation and tooling.
• Proven ability to design and implement automation for database lifecycle operations, monitoring, and self-healing.
• Expertise in building, running, and scaling highly available database clusters (replication, sharding, backup/restore, performance tuning).
• Strong knowledge of database security, access controls, patching, and compliance practices.
• Excellent communication, incident leadership, and cross-functional collaboration skills.
• Track record of hiring, mentoring, and developing technical talent.
• Prior Manager experience is a must 

About Tekion 

Tekion is revolutionizing the automotive landscape through cloud-native platforms and intelligent products that power dealerships, OEMs, and partners worldwide. At Tekion, we’re passionate about building a future where technology simplifies, secures, and transforms the way vehicles are bought, sold, and serviced. Our collaborative and innovation-driven culture is fueled by a relentless commitment to security, reliability, and scalability as we accelerate our global footprint. 

Team Overview 

You will lead a high-impact Cloud Infrastructure Automation & SRE team within Cloud Engineering, focusing on building and operating secure, reliable, scalable, resilient & self-serve infrastructure platforms for all Tekion. In close partnership with our Cloud Security, Product Security, and Application teams, you’ll play a vital role in establishing and enforcing security best practices and automation-first principles across all layers of our cloud environments. 

Roles and Responsibilities 

Strategic Leadership: Lead and grow a team of talented cloud infrastructure engineers and SREs, providing technical and people leadership, mentorship, and career development. 

Infrastructure as Code: Drive the adoption and evolution of infrastructure automation (IaC) frameworks (such as Terraform, Pulumi, CRD) to enable consistent, auditable, and scalable platform management. 

Operational Excellence: Oversee the reliability, scalability, and performance of critical infrastructure services, ensuring high availability, rapid mitigation of incidents, and root cause analysis. 

Platform Enablement: Architect, build, and optimize cloud platforms (AWS/GCP/Azure), Kubernetes clusters, and CI/CD pipelines to support the needs of Tekion’s products and services. 

Security & Compliance: Partner with Cloud Security and Product Security teams to define, implement, and maintain robust security controls, policies, and monitoring across infrastructure and applications. 

Collaboration: Work cross-functionally with engineering, security, and application teams to balance operational needs, reliability, and security requirements in cloud environments. 

Incident Management: Establish, refine, and lead SRE practices for monitoring, alerting, on-call processes, incident response, and postmortems with a security-first approach. 

Automation & Tooling: Identify opportunities for automation across infrastructure, operations, and security workflows; enable self-service tooling and guardrails for developers. 

Continuous Improvement: Promote a culture of continuous learning, process optimization, and operational excellence, keeping up to date with emerging security and cloud technologies. 

Reporting & Metrics: Track and present key performance indicators (SLAs, SLOs, security posture, automation coverage, incident metrics) to stakeholders and executive leadership. 

What makes you relevant for this role? 

• Bachelor’s or master’s degree in computer science, Engineering, or related field OR equivalent practical experience. 

• 10+ years of experience in DevOps, Site Reliability Engineering, or Cloud Infrastructure roles, with at least 2+ years in technical leadership or management. 

• Hands-on expertise in cloud platforms (AWS/GCP/Azure), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, CloudFormation, Ansible, etc.). 

• Deep knowledge of cloud security best practices, cloud-native IAM, network security, secrets management, and compliance (SOC2, ISO 27001, etc.). 

• Proven experience driving operational reliability with SRE methodologies: monitoring, alerting, incident response, and post-incident analysis. 

• Track record of building and developing high-performing infrastructure or SRE teams. 

• Strong background in automation, CI/CD pipeline management, and system architecture at scale. 

• Excellent communication, stakeholder management, and cross-functional collaboration skills. 

Summary:

The Senior Manager, DevOps leads the strategic direction and execution of Tekion’s DevOps and infrastructure automation initiatives. This role oversees global teams responsible for platform reliability, CI/CD, observability, and cloud operations. It focuses on scaling infrastructure, improving deployment velocity, and ensuring operational excellence across the engineering organization.

Duties & Responsibilities:

• Defines and executes the DevOps roadmap, aligning automation, reliability, and scalability goals with organizational priorities.
• Manages and scales teams responsible for cloud infrastructure, CI/CD pipelines, monitoring, and SRE practices.
• Partners with Engineering, Product, and Security leadership to align on architectural standards and operational policies.
• Leads modernization initiatives including infrastructure as code, containerization, and service mesh adoption.
• Establishes SLAs, incident response processes, and performance metrics for platform health and resilience.
• Oversees budget planning, vendor evaluation, and tooling strategy to ensure efficiency and scalability.
• Mentors DevOps managers and senior engineers, fostering a culture of accountability, innovation, and continuous improvement.

Job Complexity:

Leads global, cross-functional infrastructure programs with high strategic value. Balances short-term platform demands with long-term architectural and operational vision.

Required Supervision:

Operates with complete autonomy. Responsible for team leadership, budget oversight, and cross-department alignment with executive stakeholders.

Expertise:

Demonstrates deep expertise in DevOps, infrastructure automation, cloud architecture, and site reliability engineering. Influences enterprise-wide technical decisions and leads transformation across engineering operations.

Qualifications:

• 10+ years of experience in DevOps, cloud engineering, or infrastructure leadership roles
• 5+ years in technical leadership or management, including global team oversight
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Strong expertise in AWS, GCP, or Azure and infrastructure-as-code tools like Terraform, CloudFormation, or Pulumi
• Proficiency in CI/CD pipeline tooling (e.g., Jenkins, GitLab CI/CD, ArgoCD) and observability stacks (e.g., Prometheus, Grafana, ELK)
• Experience implementing SRE practices, reliability metrics, and service-level objectives
• Excellent leadership, strategic thinking, and cross-functional collaboration skills

Technical Account Manager (TAM)

Hybrid, Bangalore, India

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch at Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

THE IDEAL CANDIDATE:

As a  Principal Technical Program Manager, you will drive complex technical programs to support our expansion into new global markets. In this role, you will orchestrate cross-functional teams, including product, engineering, business, and legal, to ensure seamless market entry and ongoing success. Your core responsibilities include developing robust program roadmaps, driving consensus on priorities, and overseeing the end-to-end launch process in each new country. By anticipating regulatory complexities, identifying and mitigating risks, and coordinating with diverse stakeholders, you will bring clarity to ambiguous situations and streamline decision-making. Your strength in program management and strategic leadership will be essential in delivering on tight timelines, optimising global readiness, and laying the groundwork for sustained international growth.

RESPONSIBILITIES:

• Drive technical programs to enable expansion from the U.S. into new global markets, partnering closely with engineering, product, business, and legal teams
• Own end-to-end delivery of international launch programs, including roadmap planning, requirements gathering, execution tracking, and stakeholder communication
• Build and manage detailed project plans across multiple workstreams, ensuring timely and high-quality delivery of regulatory, technical, and customer-facing components.
• Facilitate alignment across cross-functional teams by driving consensus on scope, priorities, and dependencies for international expansion initiatives.
• Identify and mitigate risks early by applying strong program management rigor and collaborating with stakeholders to develop practical solutions.
• Communicate program updates, risks, and decisions to senior leadership through clear written and verbal communication.
• Support the development of scalable and reusable frameworks that reduce the time, cost, and complexity of launching into new countries.
• Collaborate with product and engineering teams to ensure technical solutions meet market-specific requirements and long-term goals.

REQUIREMENTS:

• 8- 10 years of technical program management experience working directly with software engineering teams
• Proven experience managing programs across cross-functional teams, including product, engineering, and business stakeholders
• Strong organisational skills with experience in building scalable processes
• Strong written and verbal communication skills, with experience presenting program updates and recommendations to executive stakeholders

Nice to have 

• Experience working on international expansion, localisation, or regulatory compliance in global markets
• Ability to simplify complex technical and organisational challenges and influence decision-making across teams
• Experience defining and tracking KPIs and SLAs to drive program success and communicate impact to senior leadership
• Familiarity with project management tools such as JIRA and Confluence

Role Overview

This is an individual contributor role requiring strong product instincts, technical fluency, and the ability to operate autonomously across the full delivery lifecycle. The ideal candidate is equally comfortable in a whiteboard session defining a solution and in a sprint review tracking execution details Expectations Own the intake, prioritization, and end-to-end product delivery of AEC platform requirements driven by OEM program teams. This role works closely with AEC platform product and engineering stakeholders to ensure solutions are scalable and reusable, while partnering with program teams to translate OEM needs into clear requirements and execution-ready work items.

Key Responsibilities

· Consolidate and prioritize platform asks across OEM programs with program leadership; manage tradeoffs and release scope

· Define solutions and author high-quality PRDs covering scope, workflows, data contracts, acceptance criteria, and rollout; create and manage epics and stories in the tracking system

· Drive cross-team solution alignment; identify dependencies early and secure commitments

· Lead grooming with engineering, QA, and TPMs to obtain estimates, sequencing, and risk/dependency tracking; ensure release readiness

· Track execution through release, escalate blockers, and maintain clear stakeholder communication

· Post-release: monitor outcomes, triage issues versus enhancements, and feed learnings back into the roadmap

Ideal Candidate

 Must-haves: 5+ years in enterprise SaaS PM, strong PRD writing skills, executive stakeholder management, platform architecture fluency, and experience leading engineering grooming independently.

Strong plus: Automotive retail or DMS experience, familiarity with OEM-dealer dynamics, exposure to Tekion AEC or comparable platforms. 

Key Hire Signal
This person must be able to design solutions and write PRDs that survive expert review without needing platform PMs in the room. If they rely on collaborative grooming to refine requirements, they will create bottlenecks in the delivery cycle. 

Perks and Benefits

• Competitive compensation

• Generous stock options

• Medical Insurance coverage

• Work with some of the brightest minds from Silicon Valley’s most dominant and successful companies

Overview 

 Tekion is entering its next phase of growth and is looking for a People Program Manager to support day-to-day People Program operations and help scale the infrastructure that powers our employee experience in India. 

 This is an individual contributor role focused on strong execution, program ownership, and operational excellence. You will partner closely with People Operations, People Partners, Talent Acquisition, Legal/Privacy, and Systems teams to deliver consistent, compliant, and employee centric People programs. For globally owned People programs, this role will serve as the India execution lead, responsible for localizing requirements, coordinating stakeholders, and ensuring successful delivery and adoption in India. 

 What you’ll do 

• Own and execute People programs end-to-end including performance management cycles, engagement surveys, internal talent movement programs, People/HR system upgrades, and compliance related initiatives. 
• Manage project delivery by building and maintaining project plans, timelines, milestones, dependencies, and status updates; proactively identify risks and drive mitigation. 
• Operationalize programs by supporting governance, operating rhythms, documentation, and handoffs to ensure programs are sustainable beyond initial launch. 
• Drive standardization and continuous improvement by maintaining core program artifacts (project charter, RACI, project plan, comms plan, launch readiness checklist, building repeatable playbooks/SOPs, and running post-launch retros to capture learnings and improve future cycles. 
• Create clear, scalable resources such as process guides, FAQs, templates, and manager communications to enable self-service and consistent execution. 
• Partner with Legal/Privacy and India compliance experts to ensure programs align with local statutory, audit, and data privacy requirements. 
• Maintain and analyze People data, including reporting, data audits, and basic dashboards to track program health and identify improvement opportunities. 
• Support the People team’s operating cadence, including preparation for Monthly and Quarterly Business Reviews and readiness for peak People cycles. 

What success looks like in this role 

• Core People programs and cycles run smoothly, on time, and with minimal escalations. 
• Stakeholders have clear visibility into timelines, ownership, and expectations for People & Cross-functional programs. 
• Processes and documentation are clear enough to enable consistent execution and increased self-service 
• The People team can rely on this role for strong operational follow-through and program readiness. 

 About you 

• A strong executor who brings structure to ambiguity and reliably follows through on commitments. 
• A process-oriented thinker who looks for practical improvements on that scale. 
• A collaborative partner who communicates clearly with cross functional stakeholders and balances people's needs with business priorities. 
• Detail oriented and organized with the confidence to raise risks and push back when needed. 

 Qualifications 

• 4–6 years of experience in HR/People Programs, HR/People Operations, HR/People Project Management, or related roles, ideally in a fast growing or mid to large organization. 
• Hands-on experience delivering cross-functional projects or recurring cycles (e.g., performance reviews, engagement surveys, system rollouts). 
• Working knowledge of project management tools (e.g., Jira, Microsoft Planner, Asana) and strong documentation practices. 
• Solid Excel or Google Sheets skills for reporting, tracking, and basic analysis of HR data. 
• Experience working with vendors or internal service providers to track deliverables and timelines. 
• Comfort collaborating with global stakeholders across time zones, including India–US teams. 

Preferred Qualifications:

• Exposure to India compliance topics (e.g., statutory processes, audits) through partnership with subject matter experts 
• Experience with People systems such as Workday (or equivalent HRIS), Greenhouse or Ashby (ATS), or similar tools. 
• Formal project management training or certification (PMP, Prince2, or equivalent).