eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. 

OVERVIEW

The Manager, Quality Systems & Operations (QSO) is responsible for leading the day-to-day operation, governance, and continuous improvement of the organization’s Quality Management System (QMS) within a regulated clinical technology environment. This role serves as the operational backbone (“engine room”) of the Quality & Compliance function and ensures quality processes are efficient, inspection-ready, risk-based, and aligned with the needs of a clinical trial software / technology-enabled services organization.

The Manager, QSO will oversee core quality system processes including document control, SOP lifecycle management, training administration and effectiveness support, quality events and CAPA management, quality metrics and management reporting, and cross-functional process improvement initiatives. This role partners closely with Product, Engineering, Information Security, Operations, Client Services, Audits & Assurance (AA), and Systems & Regulatory Compliance (SRC) to support GxP expectations, customer requirements, and operational excellence.

KEY TASKS & RESPONSIBILITIES

➢ Quality Management System (QMS) Ownership

• Own the administration, maintenance, and continuous improvement of the enterprise QMS supporting a clinical trial software / vendor services environment.
• Manage controlled documentation processes including SOPs, policies, work instructions, templates, validation documentation, and periodic reviews.
• Ensure document control practices meet internal governance, client expectations, and applicable GxP / computerized systems requirements.
• Maintain version control, approvals, archival, training linkage, and retention controls for quality records.

➢ Quality Operations / Day-to-Day Oversight

• Serve as operational lead for daily quality system workflows, requests, escalations, and prioritization.
• Ensure timely execution of quality deliverables including document approvals, event reviews, CAPA follow-up, training assignments, and management reporting.
• Coordinate core quality activities across business and technical functions in a fast-paced SaaS / vendor setting.

➢ Quality Events, Investigations & CAPA

• Oversee quality events including deviations, incidents, customer quality issues, audit observations, system/process nonconformances, and supplier quality concerns as applicable.
• Manage CAPA lifecycle from initiation through closure, including root cause analysis, action tracking, due dates, evidence review, and effectiveness verification.
• Facilitate governance reviews for aging items, repeat issues, overdue actions, and systemic trends.
• Support quality investigations involving validated systems, software releases, data integrity concerns, or service delivery issues.

➢ Training Program Support & Effectiveness

• Support administration of the quality training program and learning compliance processes.
• Ensure role-based training matrices align with regulated responsibilities and controlled procedures.
• Provide guidance on training effectiveness assessments, retraining triggers, and onboarding quality training.
• Monitor completion rates, overdue training, and training-related KPIs.

➢ Metrics, KPIs & Management Reporting

• Develop and maintain enterprise quality dashboards, KPIs, and trend reports.
• Report on QMS health including document control cycle times, CAPA status, training compliance, audit observations, quality events, and recurring risks.
• Use data to identify improvement opportunities and inform management review activities.

➢ Continuous Improvement / Operational Excellence

• Identify opportunities to streamline, automate, and mature quality processes while maintaining compliance.
• Lead initiatives to improve user experience and adoption of quality systems/tools.
• Support implementation, configuration, or enhancement of electronic QMS (eQMS), LMS, issue management, and workflow tools.

➢ Cross-Functional Partnership

• Partner with Product, Engineering, DevOps, Security, and Operations teams to embed practical quality controls into business processes.
• Collaborate with Audits & Assurance (AA) on internal/external audit readiness, observations, and remediation.
• Collaborate with Systems & Regulatory Compliance (SRC) on GxP requirements, supplier/customer obligations, validation governance, and regulatory commitments.
• Support client due diligence requests, quality questionnaires, and customer audits as needed.

➢ Other duties as assigned

Education & Experience

➢ Bachelor’s degree in Life Sciences, Quality, Engineering, Computer Science, Business, or related discipline preferred
➢ 12+ years of experience in Quality Systems, Quality Operations, Compliance, or related roles within a regulated environment preferred
➢ Experience in a clinical trial software vendor, SaaS healthcare technology, CRO, life sciences technology, eClinical, or related GxP-supporting organization
➢ ASQ, Six Sigma, ISO, GxP, or related certifications preferred

Professional Skills

➢ Working knowledge of GxP principles, computerized systems controls, data integrity expectations, and risk-based quality management
➢ Experience supporting customer audits, supplier audits, or regulatory inspections preferred
➢ Experience managing CAPA, investigations, document control, training systems, and quality metrics
➢ Strong communication, organization, and stakeholder management skills
➢ Familiarity with CSV / CSA concepts and validation documentation for regulated systems preferred

Technical Skills

➢ Experience using electronic QMS platforms and workflow systems
➢ Experience with tools such as Qualio, Veeva, MasterControl, TrackWise, Jira, or similar platforms preferred

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!

eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!

We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.

About the role

We are looking for a high-impact Publisher Growth & Monetization Manager to drive revenue optimization across the ads ecosystem. This role sits at the intersection of analytics, product, and sales, and requires someone who can both diagnose monetization opportunities and execute on them with stakeholders.

This role is ideal for someone who mirrors a hybrid profile: consultative seller + analytical operator.

Key Responsibilities

Publisher Strategy & Growth: Act as a strategic advisor on revenue growth, inventory strategy, and ad stack evolution, Build quarterly growth plans and track execution against revenue targets. Identify whitespace opportunities (new formats, geos, demand partnerships)

Revenue & Monetization Optimization: Own end-to-end monetization strategy across Google Ad Manager / AdX / programmatic stack for web and app surfaces. Analyze revenue drivers (fill rate, CPMs, demand mix, floor pricing, etc.) and identify optimization levers. Run experiments (pricing, formats, demand channels) to maximize yield

Data & Analytics: Monitor performance (RPM, ARPU, latency, viewability, etc.). Translate data into clear narratives for internal and external stakeholders

Sales & Stakeholder Management: Own a portfolio of accounts with revenue responsibility. Lead business reviews, negotiations, and growth conversations with senior stakeholders

Cross-functional Collaboration: Work with Product, Engineering, and Demand teams to solve publisher challenges. Provide feedback loops to improve product features and monetization tools. Partner with internal teams to unlock incremental demand.

Minimum Qualifications

• 6–8 years of experience in ad tech, digital advertising, or publisher monetization
• Strong analytical skills (Excel, data storytelling)
• Experience with Google Ad Manager / AdX / programmatic ecosystem
• Ability to manage client relationships and drive revenue outcomes

Preferred Qualifications

• Prior experience in Managing publishers and ad inventory.
• Strong understanding of:
• Header bidding / Open Bidding
• Yield optimization & pricing strategies
• Programmatic demand landscape
• Proven track record of growing revenue or managing business targets
• Ability to operate in ambiguous, fast-paced environments

Role 

We are looking for a Focal Operations Manager as an individual contributor to join our team in a hybrid capacity in Bangalore or Mohali, reporting to the Focal Support Leader. As a Focal Operations Manager (FOM), you will drive operational efficiency and ownership of the customer experience by overseeing the daily operations of Focal Support work. You will ensure service commitments and SLAs are consistently met for the Focal service offering.

What you’ll do (Role Expectations)

• Represent customer needs to post-sales support teams and stakeholders while acting as the key point of contact for operational issues via regular internal and external cadences
• Monitor day-to-day Focal Support workflows, including case intake, triage, and escalations, to ensure the team meets established goals and organizational standards
• Track SLA adherence and service commitments to identify risks early and drive timely actions to prevent misses across covered accounts
• Partner with Support Engineers and customers to ensure technical engagement and produce regular operational dashboards regarding backlog health, aging, and key risks for QBRs
• Lead customer onboarding into Focal services and manage the resolution process for Focal Accounts, including the completion of light RCAs and action plans for any Defcons

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree with 5+ years of professional experience, including at least 2 years in a Customer Support organization or Technical Support Operations
• Working knowledge of SLAs, ticket lifecycle management, and support metrics such as backlog, aging, and resolution timelines
• Strong understanding of networking (TCP/IP, DNS, VPNs, HTTP/HTTPS, proxies, firewalls) and experience with cloud-based services or cybersecurity products (SASE, Zero Trust, SWG, ZTNA, CASB, FWaaS, etc)
• Proven ability to coordinate complex initiatives across technical teams and stakeholders, ensuring seamless follow-through and delivering structured, concise status updates
• Proficiency with support tooling, such as Salesforce Service Cloud, along with experience in dashboards, reporting, and spreadsheets

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity with incident and problem management practices and customer-facing communication cadences
• Experience supporting premium support, named account, or entitlement-based offerings such as TAM or Focal-like programs
• Ability to interpret technical context to drive routing and unblock progress, complemented by a base level of technical knowledge in ZIA, ZPA, ZCC, or ZDX

#LI-KM8

#Hybrid

Project Coordinator, Corporate Responsibility (India)

Location: Bengaluru, India

Department: Corporate Responsibility 

Experience Level: Early-to-mid Career 

The Opportunity

Smartsheet is looking for a Project Manager to join our global Corporate Responsibility team. Based in Bengaluru, you will be a key operational driver, supporting both our global initiatives and local India-specific programs. You will sit at the intersection of data management, global project coordination, and local community impact, ensuring our Corporate Social Responsibility (CSR) Inclusion work is tracked, measured, and executed with excellence.

This role reports to the VP, Corporate Responsibility.

What You’ll Do

• Project Management: Manage multiple complex workstreams across the CSR and Inclusion functions, moving projects from ambiguity to execution while maintaining a high degree of organizational rigor.
• Global Operations & Tracking: Serve as the primary administrator for our global  Employee Resource Group (ERG) and volunteer program tracking tools. You will maintain consistent outreach to ERG leads and volunteer coordinators to ensure high-quality data input, program visibility and operational support across both initiatives.
• Smartsheet Solutions: Act as the team’s subject matter expert for Smartsheet, building and maintaining the sheets, reports, and dashboards that power our global metrics and impact reporting.
• India CSR & Inclusion: Support Bengaluru-specific volunteerism and inclusion efforts, helping to grow Smartsheet's footprint and employee experience in the region.
• Stakeholder Collaboration: Coordinate effectively with global teams and local Bengaluru-based employees, balancing the tactical needs of the business with a deep understanding of the employee volunteer experience.

What You’ll Bring

• Systems Aptitude: High proficiency in Smartsheet (or a similar project management system) is core to this role. You should be comfortable building complex reports and dashboards.
• Project Management Excellence: Proven ability to track and manage multiple workstreams simultaneously in a fast-paced environment.
• Domain Expertise: Previous experience in Corporate Social Responsibility (CSR) or Inclusion.
• Strategic Growth Mindset: An understanding of the global corporate landscape and the ability to grow with the role as it evolves.
• Operational Compassion: A "doer" mentality with the ability to navigate the complexity of a global business while showing compassion for the employee volunteers who drive our programs.
• Legal Awareness (Preferred): Exposure to or knowledge of Section 135 of the Companies Act 2013 (India’s CSR law) is a significant advantage, particularly experience working within this legal landscape or with NGOs in this capacity.
• Ambiguity & Data: A mix of tactical execution and analytical data management, with the comfort level to operate effectively when processes are still being defined.

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Smartsheet is looking for a Sr. Compensation Consultant who is customer focused, with compensation expertise. The primary focus for this role will be to influence our competitive global compensation programs to help recruit, retain, and motivate our most valuable resources, our employees.

This position will report to the Sr. Manager of Compensation.

You will:

• Influence the application of the global compensation strategy, design and execution, including, but not limited to job leveling, career-pathing, job architecture development, attraction, retention, reward and recognition, incentive design, communication methods, and education.
• Assist in compensation review cycles including administration and distribution, mentoring, and communication of all compensation programs and guidelines.
• Partner with senior team members to develop new salary ranges in markets that Smartsheet is expanding into.
• Conduct analysis on the effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives.
• Help monitor and interpret relevant pay-related regulations in partnership with HR, Legal, and external advisors.
• Lead proactive consultations with talent acquisition, people business partners and management teams in evaluating jobs and benchmarking new hire and ongoing compensation using market data and internal evaluation.
• Apply AI and automation to improve modeling, scenario planning, pay transparency and scalability.
• Contribute to initiatives that drive business outcomes through an effective compensation strategy, supporting the project lifecycle from problem identification through implementation and change support.
• Build collaborative, cross functional partnerships with client groups to ensure understanding of our compensation philosophy.
• Partner with the Total Rewards department leaders to improve processes and systems. May lead or participate in compensation projects.

You have:

• 5+ years of experience in Compensation analysis or consulting in the technology or software industries.
• Bachelor’s degree preferred.
• Ability to communicate to all levels of management including sensitive information.
• Advanced knowledge of compensation compliance and local laws globally in geographies we operate in.
• Strong analytical, project management, and program development skills.
• Self-motivation to increase knowledge of compensation administration and build relevant skill sets.
• Strong attention to detail and accuracy, with excellent organizational skills.
• Exceptional written and oral communication skills, including formal presentations.
• Advanced level of proficiency using Smartsheet, Microsoft Excel and Google Suite.
• Workday experience preferred.
• Ability to meet deliverables by working independently on day-to-day work and by staying consistent with departmental objectives.
• Capacity to be flexible and adapt to shifting priorities, and be a collaborative team player.
• Flexibility and are open to change and new information; adapts behavior and work methods accordingly.
• Ability to balance time to market with a compelling solution, and make the right trade-offs along the way.

Smartsheet is looking for a Talent Development Partner to provide support to our global team and act as a key representative for our Talent programs in Bengaluru. You will be responsible for bringing our global Talent Development and Talent Management programs to life locally. You will facilitate learning, drive talent processes, and serve as the in-office host for learning events, helping to grow a culture of learning and high-performance. You should feel confident navigating the intersection of learning and AI. 

You will be office-based 3 days a week in Bengaluru and report to the Sr. Manager, Talent Development, based in the US. 

You Will:

• Facilitate live and virtual instructor-led training sessions in partnership with HR and the business.  
• Serve as the on-site point of contact, partnering with local and global teams to adapt and localize Talent program materials, communications, and processes to ensure regional context and cultural nuance.
• Gather feedback, measure outcomes, and propose continuous improvement to learning programs to ensure quality program execution.
• Create or curate learning content and experiences aligned with the objectives of the business, shaping meaningful, scalable learning experiences.
• Understand and communicate the impact of AI on skills, roles, and learning, integrating AI awareness into relevant talent programs.
• Perform other duties as assigned

You Have:

• 2-4 years of relevant experience in talent development, facilitation, or related HR roles.
• Proven ability to deliver engaging, interactive training sessions in-person and virtually.
• Ability to provide occasional coverage outside of normal business hours.
• Comfort with AI-powered tools or platforms, and curiosity to stay ahead of tech trends in Talent Development.
• Familiarity with Google Drive, Docs, and Slides, Udemy, Docebo, Slack, and Zoom or similar programs.
• Ability to manage highly sensitive situations.
• Comfortability with frequent change.
• Must be able to move throughout the office during office hours & be able to move moderate weight equipment.
• Legally eligible to work in India on an ongoing basis

We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders.

This position will report to the Director, Technical Program and Operations. 

You will:

• Coordination, monitoring and reporting within the enterprise and external partners
• Project planning and support for our engineering teams
• Design processes that scale to support our rapidly growing business
• Develop schedules, adhere to milestones and keep other team members on task
• Recognize and prioritize issues, and collaborate for timely resolution
• Identify risk factors, develop and execute mitigation plans
• Drive regular status updates to ensure transparency and maximize efficiency
• Facilitate open communication among differing personalities and work styles
• Perform other duties as assigned 

You have:

• 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs
• Experience managing cross-departmental processes
• Experience leading successful projects from start to finish
• A talent for empathizing with employee and customer challenges, with a focus on user experience
• Critical problem solving skills to navigate complex issues, manage partners, all while being a great team-player
• Excellent written and verbal communication skills
• Experience in a high-growth company 
• Business related degree, or equivalent experience
• Legally eligible to work in India on an ongoing basis 
• Fluency in English is required 

The Role:

We are looking for a Staff Product Manager for the Merchant Experience Platform within our Omnichannel Fulfillment division. As the PM for this critical platform, you will define and deliver a world-class, seamless merchant experience across the entire journey, from self-serve onboarding and platform configurations to transparent billing and effortless payments. Your mission is to build a fast, intuitive, and reliable platform that serves as the single source of truth for our merchants and powers their success across our logistics ecosystem.

Key Responsibilities:

• Platform Vision & Strategy: Define the multi-year roadmap for the Merchant Experience Platform, encompassing onboarding, integrations, configuration, billing, and payments.
• End-to-End Merchant Journey: Own the experience flow from a merchant's first interaction, through system configuration and data setup, to their ongoing financial transactions and reporting.
• Merchant System Integration Strategy: Drive the strategy for seamlessly integrating with external merchant technologies, including ERP systems (like NetSuite) and e-commerce platforms, ensuring robust data exchange and workflow integrity.
• Billing & Payments Automation: Drive the strategy and execution for automated payment solutions, revenue recognition, and reliable financial reporting.
• Cross-Functional Leadership: Partner with Engineering, Finance, Operations, and Sales to ensure a friction-less merchant journey and accurate financial outcomes.
• Product Leadership & Mentorship: Act as a subject matter expert who coaches and mentors Senior and IC PMs on complex systems thinking, financial modeling, and platform architecture design.

Minimum Qualifications:

• Experience: 8+ years in Product Management, preferably within Logistics Tech, SaaS Integrations, Fintech.
• Technical Proficiency: Deep understanding of APIs, ERP integrations, and financial reconciliation workflows.
• Systems Thinking: You can map out how a physical action in a warehouse triggers reconciliation with a merchant system or triggers a financial event for billing.
• Analytical Rigor: Proven ability to conduct deep quantitative analysis, create complex data models, and use data to diagnose root causes and quantify business impact.
• Problem-Solving Grit: Logistics is messy. You need the ability to find elegant, automated solutions for edge cases and "broken" data.
• Communication: The ability to explain complex financial logic to a software engineer and high-level business impact to a CFO.
• Demonstrated ability to drive results in complex, regulated industries (Logistics, Fintech, Healthcare, etc.).
• Experience owning a product roadmap and delivering measurable business impact (e.g., revenue growth, efficiency gains).

Why This Challenge Matters:

The Merchant Experience Platform is the gateway to Flexport's logistics ecosystem. By owning the entire journey—from an effortless onboarding and configuration process to reliable, transparent billing and payments—you are directly impacting Flexport’s bottom line, driving merchant adoption, and removing the friction that holds global trade back.

Bonus Points if you have:

• Experience with NetSuite, Stripe, or high-volume transactional billing systems.

Why Flexport:

At Flexport, we’re building the future of global trade. Our product team is at the heart of this transformation, driving solutions that have a direct impact on our customers and the logistics industry. We foster a culture of innovation, inclusivity, and continuous learning, giving you the opportunity to work on meaningful, impactful projects while supporting your professional growth.

What's in it for you?

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Competitive salary and equity options
• Daily catered lunches, breakfast, snacks and soft drinks available in our office on daily basis
• Comprehensive health and wellness benefits.
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Collaborative, inclusive, and diverse work culture.

Flexport is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.

#LI-hybrid

Role

We’re looking for a Principal Software Development Engineer to join our team. Based out of our Bangalore office, you will report to the Senior Manager, Software Engineering within the Zero Trust Exchange department.

As a Principal Software Engineer you will build the backend systems that keep the product fast, reliable, and able to scale as usage grows. You will create microservices and event-driven workflows, and ensure data can be ingested and queried efficiently across relational, graph, and time-series databases. You will also drive cross-team execution by collaborating closely with multiple groups to deliver high-quality results on tight timelines.

What you’ll do (Role Expectations)

• Architect and deliver scalable microservices on EKS (GoLang): design, build, and operate production services that meet uptime, latency, and scale goals
• Build event-driven pipelines with Kafka and MQTT: implement asynchronous workflows that are resilient, observable, and easy to evolve as product needs change
• Design high-performance data models and access patterns: optimize ingest and querying across RDS MySQL, Neo4J, and ElasticSearch for correctness, speed, and cost efficiency
• Harden production readiness and operational excellence: establish monitoring, alerting, tracing, and on-call standards; drive root-cause fixes and reliability improvements
• Lead cross-team delivery and technical direction: align stakeholders, break down complex work, and execute quickly while maintaining a high bar for quality and security

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

• Senior-level backend engineering experience designing and shipping highly scalable microservices in production developed in Go
• Proven experience with event-driven, asynchronous architectures using messaging/streaming platforms such as Kafka
• Strong data engineering and persistence skills building efficient ingest and query patterns across relational databases (MySQL) plus at least one of ElasticSearch or Neo4J
• Hands-on experience running services on Kubernetes (ideally EKS), including deployment, troubleshooting, and operational ownership

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to profile and optimize distributed systems end-to-end (latency, throughput, resource usage), including performance tuning across services, databases, and messaging
• Strong track record designing debuggability/observability for distributed applications—structured logging, metrics, distributed tracing, and actionable dashboards/alerts for rapid incident triage
• Experience defining and operationalizing SLIs/SLOs (error budgets, alert policies, reliability reporting) and driving product decisions based on measured service health

#LI-Hybrid #LI-NT1

Role

We are looking for a Staff Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Mohali / Hyderabad/ Bangalore/ , reporting to the Sr. Manager Software Engineering. Our Engineering team built the world's largest cloud security platform from the ground up, and we continue to scale. With more than 100 patents and extensive plans for enhancing services, our multitenant architecture has established us as the cloud security leader for over 15 million users worldwide. We invite you to bring your vision and passion to our team of architects and engineers who are enabling global organizations to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Lead the end-to-end design and development of large-scale, complex features for the Zscaler Client Connector Cloud Service, driving key technical initiatives from initial concept to final execution.
• Take full accountability for core product functionality, ensuring high performance, scalability, and seamless integration within the cloud ecosystem.
• Partner closely with Product Management, Development, and Cloud Operations teams to align on product vision and ensure a smooth, synchronized release lifecycle.
• Define robust deployment procedures and implement proactive monitoring and alerting systems to ensure the long-term stability and health of new features.
• Champion product excellence by troubleshooting critical customer issues and delivering high-quality, resilient code within a fast-paced, high-velocity environment.

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing dynamic environments as the raw material to build something meaningful.
• You act like an owner with a passion for the mission and a bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who is energized by finding solutions to the hardest challenges, knowing that solving them delivers the biggest impact.
• You are a learner with a growth mindset who actively seeks feedback to become a better partner and a stronger teammate.
• You are driven by innovation and have a deep curiosity for how things work, always seeking a better, more secure, and scalable way to accelerate transformation.

What We’re Looking for (Minimum Qualifications)

• 5 years of hands-on experience specifically in developing web applications and microservices.
• Deep proficiency in Enterprise Java, Object-Oriented Analysis/Programming (OOA/OOP), and RESTful API architecture.
• Practical experience with RDBMS, specifically being "fluent" in SQL programming and writing Stored Procedures.
• Security Literacy: A solid understanding of Security, Authentication/Authorization, and encryption best practices.
• Experience in application development using Java, REST APIs, MySQL, and JQuery

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor’s degree in Computer Science, Computer Engineering, or a strictly related discipline.
• Advanced troubleshooting and root cause analysis skills using CPU and memory profilers to identify resource exhaustion issues
• Ability to write complex MySQL queries and generate reports based on business requirements

#LI-Hybrid
#LI-VV3

Scopely is looking for a VIP Lead to join the GSN Casino team. The position can be based in Bangalore, India, Tel Aviv, Israel or Barcelona, Spain.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

With 30M+ downloads, GSN Casino is home to slots, bingo, cards, and more!  Team members are distributed across the globe with hubs in Bengaluru, Tel Aviv, Barcelona, among others.

What You’ll Do

As the VIP Lead, you will manage a team of VIP Managers and look after our most valuable players. You will manage the work, internal and external resources associated within the VIP department, including crafting requirements, delegating responsibilities, developing and executing strategies that offer a new, vibrant layer of service for the VIP players. The right candidate will have creative and effective solutions to maximize VIP engagement, strengthen player loyalty, and showcase our appreciation for their dedication.

In this role, you need to be collaborative, organized and resourceful, with the ability to communicate effectively across different levels within the company as you guide the VIP team and stakeholders whom you will work with closely to successfully execute on multiple projects and initiatives simultaneously. You will also need to have full grasp into VIP operations to continue to propose ways to refine and improve existing programs/projects to meet the changing needs of the department by regularly reviewing processes, reporting and industry standards.

The VIP Lead will report directly to the Head of Product and will work in collaboration with multiple cross-functional teams, such as LiveOps, Roadmap, Game Design etc. Responsibilities may include:

• Manage the VIP Account management program and overarching strategy and performance KPIs in collaboration with the PX manager
• Guiding training and supporting staff performance and growth
• Motivate and support internal and external teams to ensure project goals, objectives, milestones, and deliverables are achieved
• Onboarding: in charge of coordinating new hires orientation and training
• Centralize VIP documentation on Confluence/Drive
• Draw insights from PX data and VIP Feedback, and assist stakeholders in designing solutions to improve the VIP experience
• Oversee and direct a group of VIP support agents to keep VIP attrition low and VIP satisfaction high
• Collaborate on the creation of loyalty programs
• Work with the Community and PX teams to understand upcoming events, product updates, and ensure that your VIPs are kept up to date
• Analyze performance, identify the best opportunities for optimization, and regularly iterate to maximize results

What We’re Looking For

• 4+ years experience in VIP account management for a mobile game or any mobile product with a dynamic roadmap
• Experience in revenue generation/sales campaigns
• Solid experience supporting teams and working with multiple business units (customer support, developers, business, operations, etc.) to drive large projects focused on service and products with measured results
• You are highly organized, detail-focused, timely, and results-driven. You have a strong sense of ownership and accountability for success of operations
• Experience in mobile products and agile environments
• Experience with marketing automation and CRM tools
• Data-driven with an ability to understand trends and find ROI-positive solutions
• Tremendous communications skills, including excellent written and spoken English
• Must have a passion for conflict resolution and problem-solving
• Strong evidence of contributing to customer satisfaction, retention & engagement
• Ability to analyze and draw conclusions from raw data
• Need to have creative impulses and the confidence to share ideas with teammates
• Outgoing, likable, enthusiastic, and driven to achieve results

Bonus Points

• Ability to produce target-specific program and report accordingly
• Proven experience in VIP portfolio / ROI driven growth
• Proven experience in analytical, reporting, and budget management

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Scopely is looking for a Associate People Partner to join our growing team based in Bangalore, to work on a hybrid basis from the hub!

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

We make sure our teams have everything they need to create amazing games. The People team manages everything from benefits & employee engagement to professional development opportunities and more!

What You Will Do

The Associate People Partner supports the delivery of core HR operations and programs to ensure a consistent and positive employee experience across one or more divisions. This role is responsible for executing day-to-day people processes across the employee lifecycle, maintaining data accuracy, and serving as a primary point of contact for employees and managers. Working under general direction, the Associate People Partner applies foundational HR knowledge to solve routine problems, partners closely with People Business Partners (PBPs), and collaborates with cross-functional teams to deliver scalable people solutions. This role contributes to operational excellence, compliance, and the effective execution of People initiatives.

Employee Lifecycle Operations

• Coordinate onboarding and orientation to ensure a smooth new hire experience
• Manage employee changes including transfers, promotions, and exits
• Support probation reviews, performance cycles, and employee transitions
• Oversee offboarding processes, including documentation and exit coordination

HR Systems & Data Management

• Maintain accurate employee data in Workday and other HR systems
• Process employee transactions and organizational changes with attention to detail
• Support requisition and hiring workflows in partnership with Talent teams
• Conduct regular data audits and generate standard reports

Employee Support & Compliance

• Serve as the first point of contact for employee and manager HR inquiries
• Provide guidance on policies, processes, and available resources
• Support administration of employee relations (ER) matters and escalate as appropriate
• Ensure adherence to company policies and applicable employment laws
• Maintain strict confidentiality in all employee matters

Program & Project Support

• Partner with PBPs to support execution of performance, talent, and compensation programs
• Assist with engagement survey follow-up actions and tracking
• Support Diversity, Equity & Inclusion (DEI) initiatives and divisional activities
• Contribute to HR communications, documentation, and team deliverables

Cross-Functional Collaboration

• Collaborate with People Team functions (Talent, Experience & Engagement, ER, Mobility, etc.)
• Coordinate with stakeholders to ensure seamless delivery of people programs
• Support divisional needs while contributing to scalable, company-wide initiatives

People Partnership & Advisory

• Act as a trusted first point of contact for employees and managers
• Provide guidance to managers on performance processes, feedback, and goal setting
• Support creation and tracking of development plans (PDPs/PIPs) in partnership with PBPs
• Escalate complex employee relations or performance concerns appropriately
• Assist in conducting exit interviews and sharing insights with HR leadership

What We're Looking For

• Minimum 2+ year of experience in HR, People Operations, or a related field
• Foundational knowledge of HR processes and employee lifecycle management
• Familiarity with HR systems (Workday preferred) and data handling practices
• Basic understanding of employment laws and HR compliance requirements
• Strong organizational and follow-through skills with attention to detail
• Ability to manage multiple priorities and execute routine processes independently
• Clear and effective communication with transparency and professionalism
• Demonstrates sound judgment in handling employee queries and data
• Developing ability to assess when to escalate or redirect requests
• Builds collaborative relationships across teams and functions
• Proactively seeks feedback and continuously improves ways of working

Please ensure that the résumé/CV you attach is written in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.    

About the Opportunity

User Store is the foundational intelligence platform of InMobi Group. The Senior PM in this role will define its long-term strategy, shape how user signals are transformed into AI-ready intelligence, and directly influence how InMobi empowers its partners globally.

At its core, this role is about turning scale into intelligence. InMobi processes billions of real-time signals daily — affinity, context, cross-platform behaviour, and more — and the Senior PM for User Store will own the strategy for converting that raw signal into structured, ML-ready user intelligence that is actionable for advertisers at every stage of the funnel. The PM in this role will have end-to-end ownership of a platform that has direct, measurable impact on group revenue.

The Charter

The Senior PM will define and own the strategy for building a unified, enriched, integrated user intelligence layer that drives the roadmap for how raw user signals are structured, enriched, and made consumable by ML & AI systems and advertiser products at scale. This also includes owning the product vision for how internal teams and external advertisers access and act on that intelligence, working closely with ML and engineering to ensure the platform is aligned with real advertiser needs. Central to this role is a single-minded focus on KPI delivery — measuring success through the quality and revenue impact of audiences and intelligence features generated from the user intelligence layer.

The Senior PM needs to understand how to generate and use high-quality user embeddings and latent space representations that are directly consumable by ML models and downstream advertisers. He/ she will work closely with data science and engineering to ensure the enrichment pipeline is production-grade, privacy-compliant, and built for scale.

What You Will Own

• The multi-year product strategy for the Central User Intelligence Spine across InMobi Group.
• The data enrichment and embedding generation roadmap — from raw signals to ML-consumable intelligence.
• Adoption of User Store across internal InMobi products and external advertiser and publisher integrations.
• Strategic data partnerships and sourcing relationships that expand the signal universe.
• Client-facing presence — representing User Store capabilities in advertiser and DSP conversations independently.
• The AI-native user studio product — vision, roadmap, and go-to-market with internal and external stakeholders.

What We Are Looking For

We are looking for a rare profile: someone with the PM craft to drive strategy and adoption, the data intuition of a seasoned practitioner, and the AI fluency to have a genuine opinion on how embeddings are built and consumed — not just talk about them.

Non-Negotiables

• AI-native mindset — Deep familiarity with how AI and ML systems are actually built. You understand how embeddings are generated, what they represent, and how downstream systems consume them. This role will not be a good fit without this foundation.
• End-to-end ownership — You drive things to completion. You are rigorous, deeply accountable, and do not let initiatives stall between strategy and execution.
• Impact-first prioritisation — You have a strong instinct for what moves the needle and the discipline to say no to everything else.
• Engineer or data scientist at heart — You think in systems and are comfortable going deep in technical discussions. A formal background in engineering or data science is not mandatory but is a strong bonus.
• [Bonus Points] Data platform experience — You have built or owned intelligence stores, data pipelines, or recommendation systems at scale. You think in terms of exposing intelligence, not raw data.

Strong Differentiators

• Experience encoding user behaviour into structured, learnable representations for ML systems — embeddings, vector spaces, affinity graphs, or adaptive learning systems.
• Background in CDP (Customer Data Platforms), user store systems, or large-scale data infrastructure products.
• Familiarity with privacy-preserving architectures: clean rooms, differential privacy, or data governance in regulated environments.
• Experience with recommendation systems — understanding what users like and dislike and translating that into product decisions.
• Comfortable with hands-on data deep-dives: able to look at data cuts quickly, visualise hypotheses, and challenge assumptions in technical discussions.
• Prior experience in ad tech, DSP, or publisher ecosystems is a plus, though not a requirement — strong candidates from adjacent industries such as recommendation systems, data platforms, or consumer tech are encouraged to apply.

Core PM Fundamentals

• 5+ years of product management experience with a track record of shipping complex, cross-functional products.
• Ability to translate ambiguous, long-horizon strategy into a clear roadmap with measurable milestones.
• Strong cross-functional leadership — able to align data science, engineering, and commercial teams without direct authority.
• Executive-level communication: able to represent User Store in leadership reviews and client meetings independently.

Why This Role

• One of the most strategically significant product charters within InMobi Group — the intelligence layer that powers the broader platform.
• Direct, measurable impact on group revenue across the advertiser funnel.
• End-to-end ownership from data strategy to ML interfaces to advertiser-facing products — one of the broadest scope PM roles in the organisation.
• High visibility with InMobi Group leadership and external partners.
• An opportunity to work on problems that sit at the frontier of applied AI in mobile advertising.

Role

We are looking for an Escalation Engineer to join our team in a hybrid capacity based in Bangalore, reporting to the Sr. Manager, Customer Support. The Escalation Engineer will provide world-class post-sales technical support to internal Level I & Level II Support Engineers, as well as provide direct support to customers and partners on escalated issues, as part of an escalation team. The Escalation Engineer will also work directly with Operations and Engineering on opening bugs and requests with all required diagnostic information.  

What you’ll do (Role Expectations)

• Engage with customers on escalated support issues or critical customer situations and participate in a 24x7 Support Operation and 24x7 on-call rotation
• Interface with Engineering and assist the customer with testing or troubleshooting
• Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
• Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base
• Understand the product direction and customer use-cases and provide input on product and code changes through all points of the product cycle

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience as a Support Engineer or Senior Support Engineer supporting networking or web security products
• Practical knowledge of networking and security products and enterprise network infrastructure
• Experience troubleshooting network issues and familiarity with necessary tools such as Ping, Traceroute, and MTR
• Hands-on experience with SD-WAN, Routing protocols (BGP, OSPF), Firewall, Switching, SSL, SWG, VPN, and VDN
• Working knowledge and hands-on experience with Ubuntu and Python

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrated experience with Zscaler products (ZIA, ZPA, ZDX) or similar cloud security platforms, including TLS/SSL inspection and authentication flows
• Proficiency in scripting for automation, efficient troubleshooting, and reproducing complex customer environments

#LI-Hybrid 

#LI-NT1

What you will be doing?

We are seeking an experienced Manager of Product Marketing to lead our global product marketing initiatives for InMobi's Performance DSP. In this high-impact role, you will develop and execute go-to-market strategies, product positioning, and messaging that distinguish InMobi's Performance DSP in the competitive mobile ad tech landscape. Your focus will be on scaling our messaging globally as you manage product launches, collaborate with cross-functional teams, and create compelling sales and marketing materials. Your contribution will be instrumental in shaping InMobi's demand-side product marketing strategy, driving market leadership, and contributing to our rapid growth.

In this role, you will help position InMobi's Performance DSP as the leading platform for mobile in-app performance advertising. You will provide strategic marketing leadership focusing on key mobile performance areas like App Install campaigns, User Acquisition, Retention & Re-engagement, Events optimization, Creatives, Targeting, and Cross-platform Attribution, all while supporting and shaping the broader product strategy and go-to-market initiatives for our Performance DSP.

The Impact You'll Make

• Develop market positioning, materials, processes, and products that differentiate InMobi's Performance DSP offerings (including sales enablement tools, presentations, case studies, whitepapers, videos, and thought leadership).
• Collaborate with Sales, Marketing, and Product teams to create a consistent and compelling product message that effectively promotes InMobi's Performance DSP.
• Work closely with the sales training team to prepare sellers for client meetings and industry events focused on Performance DSP solutions.
• Incubate alpha and beta Performance DSP products/features from launch to scale for major customers and sales support teams.
• Serve as the liaison between teams to bridge the gap between client feedback and InMobi's Performance DSP product development, enabling adaptations to improve our products and market responsiveness.
• Collaborate cross-functionally to establish KPIs for measuring Performance DSP product success, assess experimental results, and communicate progress to key stakeholders.
• Continuously evaluate and adjust marketing strategies to respond to changing market dynamics and competitive conditions in the mobile in-app advertising landscape.
• Become an expert on our Performance DSP customers through collaboration and market research, defining and determining their needs, experiences, and expectations.
• Refine our Performance DSP positioning through competitive analysis, including win/loss assessments against other mobile advertising and user acquisition platforms.
• Partner with marketing teams (field marketing, design, and digital marketing) to develop comprehensive plans for content, research, demand generation, PR, brand design, and product education across major markets for our Performance DSP.

What are we looking for?

• 8+ years of relevant functional experience in product marketing, business strategy or product strategy, ideally in mobile advertising, app marketing, or user acquisition
• Experience with mobile advertising platforms, app install campaigns, or performance marketing solutions for mobile apps preferred
• Experience working on multiple products at various stages of maturity
• Exceptional communication skills, oral and written
• Strong narrative making and content writing skills - including sales enablement tools, presentations, case studies, whitepapers, customer videos, points of views, and thought leadership
• Strong problem-solving and conceptual thinking skills
• Ability to work cross-functionally across time zones, and in a team and/or matrix environment
• Ability to influence key stakeholders across regions

Why you should join us?

At our core, we believe in the power of data to drive smarter decisions and transform operations. As an Operational Data Scientist, you'll be at the forefront of this mission—leading initiatives that streamline business processes, accelerate time to insight, and align analytics with strategic goals.

You'll work in an environment that values rigor in experimental design, seamless model integration, and impactful operational analytics. We’re not just looking for technical talent—we want a strategic thinker and a collaborative leader who thrives at the intersection of data, business, and execution.

If you're passionate about solving complex problems, influencing high-stakes decisions, and driving measurable outcomes, this is the opportunity to make your mark. Join us and be part of a team that turns data into action—and action into impact.

What will you be doing?

1. Experiment Design and Interpretation:

• Lead and design complex experiments, addressing challenges with statistical rigor.
• Interpret results and provide actionable insights to drive business decisions.

2. Data Engineering Workflow and Design:

• Partner with stakeholders to ensure data systems and structures are efficient and reliable.
• Reduce turnaround time (TAT) for analytics, feature exploration, and experimentation setup

3. Data Science Model Integration:

• Collaborate with data science teams to integrate models into workflows.
• Define success metrics, identify inefficiencies, and leverage model outputs to enhance operations.

4. Proactive and Reactive Analysis:

• Conduct exploratory data analysis, simulations, and hypothesis testing.
• Provide strategic support and actionable insights to address business challenges.

5. Health Metrics Design and Implementation:

• Define, implement, and monitor key performance metrics to assess platform performance and user behavior.

6. Leadership and Collaboration:

• Serve as a liaison between cross-functional teams, advocating for data-driven decisions.
• Mentor analysts and promote a culture of analytics within the organization.

7. Product Impact Tracking:

• Design and implement analyses to monitor product impact.
• Ensure alignment of analytics initiatives with broader business objectives.

What are we looking for?

Skills and Attributes:

• 8–15 years of total professional experience, preferably in Tech, Consulting, or high-scale Analytics organizations.
• 4+ years of people management experience, leading data science, analytics, or operational analytics teams in system-heavy environments.
• Advanced proficiency in SQL and Python — able to drive deep analyses, RCA investigations, and metric instrumentation independently.
• Hands-on experience with Spark or distributed data processing frameworks for scalable analysis.
• Proven ability to design and deploy control systems or feedback loops in collaboration with engineering teams to tune complex algorithms in production.
• Successfully implemented and maintained Data Science models in production, including monitoring and post-deployment tuning.
• Solid foundation in statistical methods, hypothesis testing, and experimental design, especially as applied to system performance and anomaly detection.
• Comfort working with observability and visualization tools — Tableau, Looker, Power BI, or internal metric dashboards like Grafana or Superset.
• Strong record of cross-functional collaboration with engineering, product, SRE, and ML teams to drive system health and platform improvements.
• Demonstrated ability to work through ambiguity, structure diagnostic approaches, and drive data-informed operational decisions.
• Strong strategic and systems thinking mindset — able to reason about interdependent metrics and optimize for system-wide health.

THE ROLE

We are seeking a strategic, analytically rigorous leader to head the Strategic Insights Center of Excellence (CoE) within the Commercial Strategy & Transformation team. This role will serve as a critical partner in driving a 360° view of business performance, leading the Line of Business (LoB) Rhythm of the Business (RtB), and advancing high-impact commercial transformation initiatives.

This individual will combine structured problem solving, data-driven insight generation, and cross-functional influence to accelerate growth, improve operational efficiency, and ensure accountability to transformational OKRs.

WHAT YOU'LL DO

• Serve as the Strategic Insights CoE Manager supporting the Rhythm of the Business (RtB) operating model (e.g., QBR preparation, earnings support, dashboard development) while advancing carved-out workstreams and transformation-focused analyses
• Lead efforts to gather, analyze, and interpret commercial performance data, customer insights, and market trends to identify actionable insights and synthesize at an executive level
• Develop detailed fact bases and standardized assessment approach to formulate initial data-driven hypotheses to guide strategic discussions and decision-making
• Create robust business cases and financial models to assess the feasibility, impact, and ROI of proposed transformation initiatives working closely with cross-functional stakeholders to validate assumptions, conduct sensitivity analysis, and present recommendations 
• Collaborate with Commercial Strategy & Transformation HQ resources on specific artifacts, playbooks, and frameworks to support activation plans and ensure consistency in execution
• Support program management of transformation initiatives tied to commercial transformation projects, ensuring alignment, stakeholder engagement, and successful adoption
• Develop and maintain dashboards and KPI tracking mechanisms to monitor performance, proactively surface tactical insights, and recommend optimization actions

WHAT YOU BRING

• 10 years of relevant work experience with at least 2 years in management consulting, private equity or top-tier tech strategy or ‘biz ops’ functions
• Robust analytical skill set mixed with intellectual curiosity and open-mindedness to accelerate change
• GTM experience with strategic business transformation and commercial excellence topics such as operating model design, process efficiency, sales effectiveness, productivity improvement, revenue acceleration, etc.
• Experience in partnering with cross functional teams to program manage and execute large-scale transformations
• Strong influencing skills and the ability to inspire teams and stakeholders at all levels of the organisation
• Strong leadership capabilities, with the ability to develop and mentor leaders, drive team performance, and effectively plan for team productivity, charter, and skill development.
• Excellent communication skills, both verbal and written, enabling effective collaboration with cross-functional teams and key stakeholders.
• Strong analytical and problem-solving skills, with a high attention to detail and commitment to quality.
• Proven track record of delivering projects on schedule, with the ability to manage processes, drive quality improvements, and foster a culture of continuous improvement.
• Excellent communication and presentation skills, with the ability to convey complex ideas to Executive audiences
• Bachelor's degree in business, finance, economics, or related field. MBA or advanced degree preferred or “direct promote” in Consulting
• Experience in the B2B technology industry is a must, knowledge of the data storage industry is a plus

THE ROLE

Are you passionate about driving product reliability at scale? As the Technical Program Manager for our Fleet Reliability Engineering team, you’ll drive the projects and releases that ensure the highest reliability across the global fleet of customer FlashBlade systems. Your mission will be to manage and improve the projects, systems, and processes that monitor and respond to fleet reliability issues—through reactive, proactive, and predictive efforts. You’ll own the coordination of responses to critical issues, monitoring the systems that detect, address, and prevent failures across all deployed systems worldwide.

This role is highly collaborative, interacting with cross-functional teams—including hardware, software, support, and sales—and directly engaging with customers to resolve complex issues that impact their environments. You will be responsible for shaping the future of Everpures product reliability.

The Fleet Reliability team is seeking a Technical Program Manager to drive a variety of complex engineering projects from conception to completion. This includes managing project schedules, maintenance releases, major customer escalations, and the processes that support them. You will identify risks and clearly communicate them to project stakeholders and executive management.

WHAT YOU'LL DO.

• Manage the critical customer escalations from Everpure Support, collaborating with hardware, software, support, and customer-facing teams to triage customer issues, assign ownership, and set expectations for resolution.
• Communicate updates to leadership (managers to execs) ensuring they are informed of critical customer escalations and do not feel the need to get involved.
• Drive initiatives to improve Fleet Reliability across Engineering, challenging teams to fix critical bugs, enhance test automation, and develop new features and processes.
• Manage the maintenance releases and processes that deliver critical fixes to the field, improving our high-quality standards.
• Manage the team’s software projects that enhance our response times, issue tracking, and metrics in service of improving customer Fleet Reliability.
• Develop schedules, identify dependencies, critical paths, bottlenecks and maintain execution throughout the duration of programs, communicating same to stakeholders.
• Oversee Fleet Reliability metrics measuring our success and contribute to planning for continuous improvement.
• Provide operational support in coordinating Monthly updates, Quarterly Business Reviews, Annual Planning, etc.
• Help coordinate our global Engineering on-call program.
• Be the voice of the customer during internal meetings, advocating for solutions and improvements.
• In time, you may become a voice for Everpure Engineering on customer calls.

WHAT YOU BRING

• Experience as a Technical Program Manager; BS/MS in computer science, MBA or engineering management equivalent preferred.
• Proven expertise managing projects throughout the entire SDLC, including investigation, design, execution and delivering products to market on schedule while addressing customer feedback in development.
• Excellent project management and organizational skills, with regular demonstrated ability to prioritize and adapt under pressure.
• Outstanding verbal and written communication skills.
• Demonstrated ability to understand high-level technical architecture, the trade-offs, and able to communicate on those topics effectively with technical and non-technical, cross-functional groups.
• Able to identify and deliver on process changes that speed execution.
• Strong focus on customer service and experience engaging with customers in troubleshooting or escalation scenarios (start-up experience).
• Experience working with cross-functional teams such as hardware, sales, and customer support.

THE ROLE

The FlashArray team builds the industry’s most innovative, high-performance, and highly available portfolio of products that are designed for the most demanding mission critical applications.  While we deliver a hardware storage array, over 90% of our engineering staff are software engineers. Our customers are the most important part of our business and they love FlashArray for it's simplicity of management, the constant flow of new and exciting upgrades, and ability to live on the cutting edge of technology while never taking downtime, ever. Most recently, we extended the value of our FlashArray capabilities into the cloud with CloudSnap and Cloud Block Store for AWS. These new innovations enable our customers to leverage the agility of the public cloud for both traditional IT and cloud-native applications.

WHAT YOU'LL DO

• Directly manage a development team focused on projects related to Linux kernel development, new Flash array platforms, Fiber Channel and Ethernet protocols and features
• Work closely with Program managers, Release managers and other peer teams contributing to cross functional projects
• Work with partners and vendors to integrate third party deliverables into the product
• In coordination with Purity software teams - drive detailed software plans for Purity releases.
• Develop plans for continuous integration, and phased execution.
• Collaborate with product managers and engineering teams in getting requirements.
• Responsible for the overall development life cycle of the solution and managing projects.
• Instill best practices of software development and documentation, assure designs meet requirements and deliver high quality work on tight schedules.
• Clearly and regularly communicate status on how projects are progressing.
• Managing day-to-day software engineering development activities.
• Hiring, managing, monitoring and motivating software development team members.
• Driving innovation while at the same time managing software development schedules.
• Integrate software with existing systems.
• Driving company culture and career development to individual contributors.

WHAT YOU BRING

• Bachelor’s degree or higher in Computer Science or equivalent.
• 3 plus years of technical lead or management experience, while staying hands-on in development
• 5 plus years of Linux kernel or protocol development experience in servers, networking or storage, ideally on x86 NUMA systems.
• 2+ years experience collaborating  with remote teams based in the US or some other country.
• Experience in technologies and industry standards such as NVMe, NFS, iSCSI, Fiber Channel, SCSI, or protocols such as SMB,NFS.
• Experience  in Agile development and continuous integration in development projects.
• Proficiency in C/C++ and scripting languages such as python/shell
• Working knowledge of Linux virtualization tools, or data path technologies such as DPDK
• Proven expertise in managing projects throughout the entire SDLC,  delivering products to market on schedule, and ensuring feedback loops from customers into development
• Detail oriented, with experience in defining, partitioning, prioritizing  software requirements across remote teams. Skilled in flushing out dependencies and roadblocks.
• Demonstrated skills of managing software innovation and meeting development deadlines in a product company.
• Data driven, with an ability to extract insights and make forecasts based on available information.
• Experienced in Agile and DevOps practices.

THE ROLE 

As the Employee Engagement Manager for APJ, you will champion Everpure’s culture by designing regional experiences that reinforce Everpure’s culture and values. You will bridge the gap between global strategy and local execution, partnering with HR and cross-functional stakeholders to build a community where every employee can thrive. This role is a catalyst for engagement, transforming organizational values into tangible rituals that define our unique workplace identity.

WHAT YOU’LL DO

• Drive Cultural Connection: Lead the end-to-end execution of regional employee programs and high-impact events at our Bangalore office to strengthen team cohesion and celebrate key milestones.
• Champion New Hire Onboarding Excellence: Facilitate the APJ new hire orientation experience, ensuring every new team member is seamlessly integrated and inspired by Everpure's mission from their first day.
• Translate Data into Action: Analyze global engagement survey results to identify regional trends, providing evidence-based recommendations that improve organizational health and the employee experience.
• Champion the Brand: Support Everpure’s global response strategy and help promote our employer brand on review platforms.
• Manage Strategic Resources: Oversee regional engagement budgets and vendor relationships, ensuring high-quality, cost-effective delivery of initiatives that resonate with a diverse, global workforce.

WHAT YOU BRING

• Program Management & Execution: Proven ability to manage complex, multi-faceted projects and events from concept to completion, with a focus on high-quality delivery and creative problem-solving.
• Strategic Communication & Influence: Exceptional communication skills used to build collaborative relationships with cross-functional stakeholders and clearly articulate employee experience insights to senior leadership.
• Analytical Mindset: Proficiency in interpreting feedback and engagement metrics to measure program success and identify areas for strategic improvement.
• Operational Agility: A proactive mindset with the ability to navigate ambiguity, manage vendor partnerships, and maintain flexibility during peak planning periods to ensure successful event delivery.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

THE ROLE

As the Engineering Manager for the Everpure™ DirectFlash™ Module (DFM) team, you will lead the vision for our proprietary enterprise storage hardware. You won’t just manage a team; you will pioneer the integration of next-generation NAND technologies and drive the media management algorithms that give the Everpure™ Platform its competitive edge in performance and cost. Collaborating across Purity software, hardware, and qualification teams, you will steer the development of the hardware-software interfaces that define the future of flash storage.

WHAT YOU’LL DO

• Strategic Project Leadership: Partner with global program teams to architect firmware project schedules, managing critical dependencies and mitigating risks to ensure the seamless delivery of Everpure™ storage solutions to market.

• Agile Excellence: Orchestrate team sprints and backlog prioritization, fostering a high-velocity development environment that balances rapid feature innovation with rigorous product stability.

• Engineering Process Optimization: Drive continuous improvements in the firmware development lifecycle, implementing advanced CI/CD practices and automated workflows to enhance both engineering productivity and product quality.

• Talent Orchestration: Lead a world-class team of engineers through active performance management, structured 1-on-1 mentorship, and professional development initiatives that align individual growth with Everpure™'s mission.

• Cross-Functional Integration: Serve as the primary technical liaison between firmware, hardware, and system software teams, ensuring that our proprietary media management policies are perfectly tuned for the latest NAND generations.

WHAT YOU BRING

• Embedded & Storage Mastery: Deep technical expertise in the SSD or embedded storage domain, with a sophisticated understanding of the entire data path, NAND media management, and hardware-software interfaces.

• Proven Engineering Leadership: Extensive experience leading technical teams or complex projects, specifically focused on embedded systems and the successful delivery of hardware-integrated software to market.

• Full-Stack Technical Fluency: Proficiency in C/C++ for firmware development and Python for automation, combined with the analytical ability to debug complex issues across the HW/FW boundary.

• Operational Excellence: A strong track record of managing projects through the entire product development cycle (from concept to GA) using Agile methodologies and Continuous Integration.

• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

GSI Services Program Manager

Location: Bangalore, India

Job summary

We are seeking a highly skilled and customer-focused Services Program Manager to develop a post-sales enablement and service-delivery quality framework for Rubrik’s Global System Integrator (GSI) partners.  Success in this role guarantees consistent and successful service delivery from Rubrik’s largest and most complex GSI partners to ensure customer success, satisfaction, and retention worldwide.   Pro-active and assertive development of the partner services relationships is a critical success factor for this role. It is both strategic and tactical and requires clear operational oversight, strong partner advocacy, and an ability to incent and reward top performance from Rubrik SMEs at all levels within the partners’ organizations.  The ideal candidate understands how to work effectively with the Partner’s organization in collaboration with Rubrik’s Sales and Service Delivery teams to make Rubrik the preferred vendor for easy enablement and adoption of Rubrik best practices to deliver high value and margin-rich services to their largest and most complex customers.

The GSI Services Program Manager is a critical contributor in the Partner Services Operations team within Rubrik’s Global Customer Success organization.  Partner Services Operations enables partners to deliver post-sales support and services to their customers using reliable and innovative systems, processes and programs that ensure a high level of Customer Satisfaction with minimal dependence on Rubrik.  The ideal candidate will have strong technical acumen, excellent analytical and problem-solving skills, and a passion for collaborating with and advocating for partners for the benefit of our mutual customers.

Key Responsibilities

• Training & Enablement: Facilitate and track role-based training and certification to GSIs that ensures they are well-equipped to deliver services aligned with Rubrik’s company standards, in partnership with Rubrik University, Rubrik Sales, and Global Customer Success.
• Program Leadership & Management: Lead and coordinate a scalable high-growth engine of post-sales support and professional services GSI engineers.  Motivate this strategic workforce to achieve high Rubrik standards in product knowledge and service quality.
• Partner Collaboration: Build and maintain strong relationships with GSI partners and their Rubrik account teams, acting as the primary point of contact for post-sales service issues, escalations, and proactive management of a seamless hand-off from sales to services.  Must be able to navigate and present to all management levels within the partner and Rubrik organization.
• Customer Satisfaction: Maintain strong customer focus to ensure all managed partners are delivering world-class customer services, in collaboration with Rubrik, by measuring and monitoring customer satisfaction.
• Process & Quality Improvement: Implement and refine processes for support and professional services delivery, promoting best practices, scalability, and eliminating friction and inefficiencies. 
• Metrics & Reporting: Develop and maintain program KPIs, track performance metrics, and prepare regular reports for executive leadership and stakeholders. Facilitate Services QBRs to ensure continuous improvement on both sides of the partnership.  Analyze program quality metrics to correctly assess and incent high partner performance, while requiring non-performers to improve or exit the program.
• Partner Advocacy: Comprehensively understand the partners’ go-to-market strategy, global support structure, and service delivery plan; document and present partner’s approach to internal key stakeholders as an advocate for what the partners need from Rubrik to be successful.
• Support Oversight: Provide oversight on partner’s open support cases and product gaps, to ensure timely resolution and appropriate resourcing and visibility within Rubrik.  Facilitate resolution for any customer complaints regarding partner-delivered services. 

ABOUT YOU

• Bachelor’s degree in Computer Science or related technical field; advanced degree preferred.
• 10+ years of experience in program management, operations, technical support, or professional services, in a customer-facing role at an enterprise technology solution provider.
• Strong technical background and aptitude in Networking, Storage, Backup and Recovery, Cloud solutions (AWS, Azure, GCP etc.), and Hypervisors (VMware, Hyper-V, etc.). Cyber Security experience is desired. 
• Demonstrated experience working with GSIs or large multi-regional channel partners. Quickly understands the business issues, data challenges, and both the commercial and services aspects of strategic partnerships within global service delivery teams.
• Strong leadership and stakeholder management skills with excellent communication and presentation ability, specifically to summarize complex product issues into clear executive summaries.
• Strong project management background, with demonstrated success coordinating multiple programs, workstreams, and people toward common, measurable objectives.
• Highly detail-oriented with strong analytical skills, including hands-on experience analyzing customer data to facilitate data-driven decisions and to develop executive presentations. Experience with Salesforce, Atlassian, and Tableau reporting and data preferred.
• Motivated, proactive self-starter with a customer-centric mindset, focused on delivering measurable outcomes from cross-functional teams, including those outside direct influence.
• Able to work independently in a fast-paced growth environment.
• Able to travel to other locations and customer sites on occasion as required.
• Able to adjust work hours to overlap with USA and EMEA business hours as required.

We are looking for a Senior Product Manager to join our team in a Hybrid capacity, reporting to the Director, Product Management within the Product Management department. You will drive the vision, strategy, and execution of the Zscaler DSPM product line at the forefront of the world’s cloud security leader. By joining our team of innovation champions, you will deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement while shaping the future product roadmap.

What you’ll do (Role Expectations)

• Lead the vision and lifecycle for specific modules within the Zscaler DSPM suite, ensuring the roadmap is agile and aligned with Zscaler’s high-level business priorities and market trends
• Translate complex market needs into detailed technical requirements, providing clear needs to Engg teams to build high-performance features meeting acceptance criteria
• Partner with other teams to navigate the development lifecycle, removing roadblocks and adjusting requirements for timely delivery
• Act as the subject matter expert by analyzing the competitive landscape, identifying growth opportunities, and neutralizing threats through informed, data-driven product pivots
• Drive product adoption by collaborating with Marketing and Sales on GTM plans and engaging with customers for roadmap presentations, feedback loops, and high-level escalations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bridge the gap between technical and business audiences, communicating complex concepts to internal teams, executives, and customers
• 3–5 years of dedicated experience in Enterprise Product Management, specifically within the Cybersecurity or Information Security domains
• Proven experience with Data Loss Prevention (DLP) and data classification products with understanding of legacy tools and modern AI-based classification methods
• Deep knowledge of Cloud Security products (commercial and CSP-native) and unique security challenges inherent to cloud environments
• Hands-on experience and technical working knowledge of at least one major public cloud platform (AWS, Azure, or GCP)

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of Cloud Posture Security Management (CSPM), auto-remediation, activity analytics, cloud-native API’s, security frameworks and compliance standards
• Technical degree or a background in hands-on engineering, providing the architectural depth needed to lead complex product modules
• Prior success in roles such as Escalation Engineering, Sales Engineering, or Deployment Services

#LI-NT1

#LI-Hybrid

Role 

We’re looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management within the Customer Success department. You will lead the resolution of complex technical service and infrastructure issues for our most strategic customers. By serving as a high-accountability advisor and technical liaison, you will ensure seamless product adoption, provide expert consulting on security implementations, and bridge the gap between customer needs and product evolution.

What you’ll do (Role Expectations)

• Manage premium customer support relationships across multiple channels while maintaining elite standards for responsiveness and service quality
• Partner with Field Sales to drive successful deployments and serve as a trusted advisor for web and email security implementation projects
• Act as the dedicated liaison for gold and platinum customers, managing escalations and providing critical cloud update notifications to ensure optimal availability
• Deliver high-impact on-site and virtual product training to empower customers with the latest Zscaler technologies
• Monitor customer environments to provide proactive recommendations and translate field insights into product requirements for the Product Management team

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in account management with a focus on pre- and post-sales support for web and email security solutions
• Bachelor’s degree in computer science or engineering, or equivalent professional industry certifications
• Expert-level knowledge of enterprise networks, infrastructure, and advanced protocol workflows
• Mastery of network troubleshooting tools including Wireshark, WinMTR, and Fiddler
• Demonstrated ability to communicate complex technical solutions clearly to diverse stakeholders and prospects

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge of core protocols such as SSL/TLS, ICMP, and FTP with deep experience in packet capture analysis
• Expertise in L2/L3 devices, advanced security concepts like IPS/IDS/DLP, and authentication protocols such as SAML and LDAP
• Proficiency in shell scripting and SQL combined with a strong understanding of Cisco or Juniper routing and switching architectures

#LI-Hybrid #LI-SU1

Role

We are looking for a Principal Product manager to join our team in a Hybrid capacity, reporting to the Senior Director, Product Management within the Product Management department. You will own and drive the product strategy and roadmap for Zscaler Private Access (ZPA), with a strong focus on secure remote access, identity and security use cases, and continuously improving the ZPA administration experience through actionable insights and simplified management

What you’ll do (Role Expectations)

• Define and execute the product vision and roadmap for ZPA platform capabilities aligned to business goals and customer needs
• Own the ongoing improvement of the ZPA admin experience, delivering effortless management, simplified control, and meaningful insights
• Write clear, detailed product requirements and manage the full product lifecycle from ideation through end-of-life
• Partner closely with Engineering, UX/Design, and Systems Engineering to solve complex customer problems
• Collaborate with Sales, Marketing, and Customer Success to launch products successfully and drive adoption
• Serve as an internal subject matter expert, enable and support sales and other internal stakeholders through training and guidance
• Engage directly with customers to understand challenges, validate solutions, gather feedback, and identify new opportunities
• Conduct competitor and market analysis, staying current on trends in Zero Trust private application access, expansion, and integration opportunities

Who You Are (Success Profile)

• Customer-obsessed and able to translate real-world pain points into clear product direction and requirements
• Data-driven and UX-minded, using insights to continuously improve admin workflows and usability
• Comfortable navigating complex technical domains and aligning diverse stakeholders toward outcomes
• Strong communicator who can clearly articulate strategy, trade-offs, and product value to technical and non-technical audiences
• Analytical and structured in problem-solving, able to drive clarity in ambiguous environments

What We’re Looking for (Minimum Qualifications)

• 7–10 years of product management experience, with significant focus on secure access and/or cybersecurity
• Strong technical foundation in policy and network security technologies such as VPN, ZTNA/Zero Trust, authentication/identity, public cloud, and networking concepts
• Proven experience writing high-quality product requirements and driving end-to-end product delivery
• Demonstrated ability to lead cross-functional teams and deliver results through influence

What Will Make You Stand Out (Preferred Qualifications)

• Experience with cloud-based security platforms; familiarity with Zscaler offerings is a plus
• Proven track record of improving admin or console experiences using data analysis and UX best practices
• Experience driving integration/expansion opportunities and conducting competitive analysis in the Zero Trust space
• Strong customer-facing experience (discovery, validation, and feedback loops) with enterprise buyers and admins

#LI-Hybrid #LI-NT1

Role

We are looking for a Deal Desk Manager to join our team in a hybrid capacity in Bangalore, reporting to the Senior Manager, Deal Desk within the Deal Desk department.

An opportunity to join an entrepreneurial, fast-changing environment supporting our Sales organization. You'll partner with multiple internal and external groups including Sales, Finance, Legal, Product Management and Field Sales Operations, Partners/Resellers and Customers to support deals and help drive the expansion of Zscaler Government Solutions across the Federal vertical.

What you’ll do (Role Expectations)

• Lead and advise the sales team on deal strategy and structuring and alternative commercial solutions in a SaaS environment to win deals
• Provide guidance for SFDC CPQ (Salesforce Configure, Price, Quote) quote and contract processes, driving pricing structure and strategy
• Oversee the daily deal and pricing approvals for the applicable region, ensuring compliance to business rules and policies and escalate exceptions
• Build partnerships and collaborate with stakeholder functions
• Identify process and policy gaps and recommend improvements and best practices to enhance productivity and increase deal velocity

Who You Are (Success Profile)

• You are a high-trust collaborator who is ambitious for the team and embraces our challenge culture by giving and receiving ongoing feedback with clarity and respect.
• You operate with urgency and understand that in a high-growth environment, speed and quality are not mutually exclusive.
• You champion simplicity and are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans.
• You are data-driven and use data and analytics to find the truth, measure what matters, and guide informed decisions.
• You lead with integrity, holding yourself and others to a high standard of accountability and building trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Significant experience in deal management and pricing within the high-tech software or SaaS industry
• Bachelor’s Degree in Business, Management, Finance, or a related field, or equivalent professional experience

What Will Make You Stand Out (Preferred Qualifications)

• Excellent analytical skills and advanced knowledge of Salesforce.com, CPQ tools, and Tableau

#LI-Hybrid

#LI-SP4

Have you ever wondered what happens inside the cloud?DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world. We want people who are passionate about building features that you and your peers will loveDigitalOcean’s Managed Databases Team builds and runs the services and infrastructure for the DigitalOcean DBaaS product.We handle the full life cycle of Managed Databases from the APIs which let users create and manage their databases to software that automates the running, upgrading, and health of databases. We are looking for a seasoned engineer to work on a small team focused on Database-as-a-Service products. This role reports to the Engineering Manager of the Datastores and Messaging team within the Platform-as-a-Service (PaaS) organization in Engineering. This role will involve technical leadership to scale our database platform to meet the needs of our growing customer base. This position is able to be hired in India, located in our hub city of Hyderabad.

What You’ll Do:

• Developing external customer-facing Managed Database products (MySQL, PostgreSQL, Caching, Kafka, OpenSearch, MongoDB).
• Acting as a subject matter expert on MySQL and PostgreSQL, providing guidance on performance optimizations and administrative issues.
• Developing and maintaining distributed systems in a Kubernetes environment that is globally distributed.
• Authoring and giving feedback on technical designs.
• Developing APIs with Go.
• Mentoring other engineers on best practices and performing code reviews.
• Providing the last-line of support for DBaaS products.
• Collaborating with agile, self-managed teams of peers across other products. This includes engineers, product managers, designers, and more.
• Leveraging technologies such as Temporal, gRPC, REST, Kubernetes, Docker, Kafka, Grafana and more.
• Integrating with many components across the DigitalOcean stack.

What You’ll Add to DigitalOcean:

• 8+ years of experience working in fast-paced, agile product development environments.
• 5+ years of experience working as a subject-matter expert with PostgreSQL and/or MySQL databases.
• Strong knowledge of microservices using container workload engines and frameworks such as Docker and Kubernetes.
• A track record of building and maintaining large distributed systems.
• Experience with resilience engineering, fault tolerance, and failure domains as they relate to database backends.
• Strong spoken and written technical capabilities in developing and maintaining software.
• Experience with concurrency patterns in Go.
• Experience with CI/CD pipelines and frameworks.
• A strong background and exposure to different databases, both SQL and NoSQL paradigms.
• Familiarity with prevalent message bus and queuing technologies.
• Passion for collaborating directly with customers to discover their Jobs To Be Done, and developing simple delightful solutions to solve those jobs.
• Strong interpersonal and communication skills to collaborate and demonstrate empathy with key stakeholders, both spoken and written.

This is a hybrid role based out of Hyderabad, India. 

#LI-Hybrid 

As a Manager, Commercial Sales, you will provide strategy, mentorship, and guidance for a team of Commercial Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Lead, Mentor and Motivate your team to exceed sales objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in Commercial (high-tech/SMB/Mid Market) direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle
• Able to be based out of Bangalore, India 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As a Manager, Mid-Market Sales, you will provide strategy, mentorship, and guidance for a team of Mid-Market Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market and selling into companies from 1,000 to 5,000 employees.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Motivate your team to exceed objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Mid-Market Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in tech industry direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the future Account Executives and leaders of our sales organization. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do: 

• Hire, oversee, and train a team of Sales Development Representatives (SDR)
• Facilitate the ramp up for all new team members, teaching them how to assess company needs, cater strategically to each prospect, and handle potential objections
• Motivate your team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals
• Provide growth opportunities for SDRs to develop into full-cycle sales representatives
• Develop and maintain accurate team forecasts for the senior leadership team

Who You Are: 

• Experienced in hi-tech direct sales
• Motivated by helping people grow
• Familiar with SaaS/Cloud and Salesforce 
• Proven in your written and verbal communication
• Passionate about coaching, mentorship, and team management
• Able to work cross-functionally, leveraging your organizational and time management expertise

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About the Role

We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer Success Managers and own the “How” of technical solutioning. This is a consultative role that requires both depth and versatility. This is no support role; you'll be the technical architect of Customer Success, turning complex and nuanced challenges into repeatable solutions that benefit our entire enterprise customer base.

As a CSE, you consult on the technical implementation path. When a customer needs to get from point A to point B, you figure out how to make it happen - whether that means architecting workflows within Postman, guiding integrations, or creating pragmatic workarounds when the product doesn't quite fit. A key part of this role is turning individual solutions into reusable assets that shorten time to value for future customers. We don’t believe in reinventing the wheel each time.

Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into actionable implementation steps.

What You’ll Do

• Value Acceleration at Scale: You'll unblock customers facing everything from basic setup issues to complex architectural challenges. However, your role isn’t just to fix individual problems – your goal is to identify patterns and build solutions that prevent those problems from happening again. When you solve for one customer, you're solving for hundreds.
• Technical Discovery and Solutioning: Partner with CSMs to understand the business objectives, then translate those into technical reality. This means deep technical discovery, understanding their entire stack, and designing implementation paths that actually work in production. No theoretical solutions – everything needs to be battle-tested and deployable.
• Collateral and Enablement: Build reusable assets such as technical guides, templates, scripts, or reference implementations that scale best practices across customers.
• Product Feedback Loop: Capture customer challenges, propose interim solutions, and document gaps to inform product roadmap discussions.
• Adaptive Problem Solving: When out of the box functionality is insufficient, design pragmatic solutions (workarounds, custom scripts, integrations, etc.) to help unblock and activate customers.

About You

You need 6-8+ years in a technical customer-facing role and a portfolio of “built things”.

Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Account Manager… the title doesn't matter as much as the hands-on technical work that solves real problems for customers.

You should have:

• Strong foundation in Computer Science or Engineering (degree or equivalent real-world experience)
• Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages
• Deep understanding of APIs, developer workflows, and modern DevOps practices
• Proven ability to scope ambiguous problems and deliver working solutions quickly
• Experience building technical collateral that scales - scripts, templates, automation tools
• Comfort engaging both individual developers and enterprise architects
• You should be comfortable in Postman and familiar with the broader developer toolchain – GitHub, AWS, Azure, and other pipelines. Most importantly, you need to understand how enterprises actually build and ship software, not just how they say they do in planning meetings.

Role

We are looking for an experienced Staff Engineer to join our team, reporting to the Senior Manager, Software Engineering in the Federal and Sovereign Clouds department at our Bangalore office. As a passionate engineer you will work with a team of cloud architects in building scalable, high performance backend applications for our cloud engineering org. You will play a pivotal role in enhancing our multitenant architecture and global footprint for the world’s largest cloud security platform

What you’ll do (Role Expectations)

• Designing and implementing scalable, high-performance backend services and APIs 
• Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance
• Mentoring junior engineers, fostering their growth, and upholding best practices through active participation in code reviews
• Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning and retrospectives
• Participating in on-call rotation to support a highly available engineering platform and ensure compliance with federal guidelines

Who You Are (Success Profile)

• You thrive in ambiguity, are comfortable building the path as you walk it, and see ambiguity not as a hindrance but as the raw material to build something meaningful
• You act like an owner, operate with integrity, adapt to what’s needed, and navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are customer-obsessed, build deep empathy for internal and external customers, and anchor your decisions in solving their real-world problems
• You operate with urgency, have a relentless focus on execution and a bias for action, and deliver high-impact results quickly to win for the customer and the team

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience with proficiency coding in Java / Golang or similar
• Hands-on experience with Docker, Kubernetes, and one or more major cloud platforms (AWS, GCP, or Azure)
• Expertise in designing and maintaining large-scale distributed systems with strong fundamentals of scaling, availability and design trade offs
• Exceptional problem-solving skills for creating robust solutions and resolving complex issues with root cause analysis

What Will Make You Stand Out (Preferred Qualifications)

• Strong understanding of DevOps automation workflows and CI/CD pipelines
• Excellent communication, and cross-team collaboration skills, with the ability to navigate ambiguity, make high-impact technical decisions, and delivering results with minimal oversight
• An AI first engineer with proficiency with one or more AI code-assistance tools (e.g., Windsurf, Cursor, Claude) to accelerate development, refactoring, unit test creation, and troubleshooting

#LI-RM6 #LI-Hybrid

Brief Description:    

The Manager – Dealdesk will serve as the GTM Operations triage lead for InMobi Exchange, bridging business and operations across time zones. This role partners closely with Sales, Client Development, Agency Development, PTD, DPM, and product teams to drive real-time campaign and deal operations, ensuring flawless execution, same-day triage, and data-driven insight delivery.

This is a demand-heavy role focused on PMP deal analysis, campaign health monitoring, and RFP triage, while also acting as a quality and process gatekeeper. The ideal candidate combines deep adtech expertise, operational excellence, and strong analytical rigor to drive execution efficiency, elevate campaign outcomes, and close feedback loops between GTM and Central Ops.

Key Responsibilities:

• Review, evaluate, and approve complex and non-standard deals across PMPs based campaigns, strategic partnerships, and enterprise agreements.
• Ensure pricing, margins, discounts, rebates, and incentives align with company guardrails.
• Drive consistency in deal frameworks across regions and business units.
• Partner closely with Sales to structure strategic deals that balance revenue growth and profitability.
• Work with RevOps to ensure accurate documentation and system alignment (SFDC, BI tools, pricing trackers).
• Interface with Product and Operations for feasibility validation and operational impact assessment.
• Conduct deal-level P&L analysis including margin, cost allocation, rebates, tech fees, and platform costs.
• Model revenue scenarios and long-term account value.
• Identify revenue leakage risks and ensure proper controls.
• Review historical performance data to inform deal decisions.
• Define and continuously improve Deal Desk SOPs and approval workflows.
• Reduce deal scale turnaround time (TAT) without compromising governance.
• Implement deal approval matrices and automated workflows in SFDC.
• Maintain clean documentation and audit trails for compliance.
• Establish standardized pricing templates and commercial playbooks.
• Track discount trends, margin erosion, exception frequency, and revenue impact.
• Provide regular reporting to leadership on deal quality and profitability metrics.
• Identify patterns in pricing pressure and propose a corrective strategy.
• Drive data-backed commercial decision-making.
• Foster a culture of disciplined, data-driven deal execution.

Requirements: 

• 8+ years of experience in programmatic operations, campaign management, or ad operations, preferably with global adtech exposure. 

• Strong expertise in PMPs, Private Auctions, Brand IOs, and campaign setup workflows across DSPs (DV360, TTD, Xandr, Beeswax). 

• Advanced proficiency in Excel, SQL, and BI/reporting tools (Looker, Tableau, Power BI). 

• Demonstrated ability to analyze campaign data, detect anomalies, and communicate insights effectively. 

• Strong grasp of creative QA, pacing, inclusion logic, and deal health optimization. 

• Excellent stakeholder management across Sales, CSMs, Product, and HQ Ops teams. 

• Ability to work across multiple time zones and ensure operational continuity between North America and India HQ. 

• Proven track record in mentoring, training, and enabling new hires in ad operations or analytics. 

• High attention to detail, a structured problem-solving approach, and a passion for operational excellence. 

Who we are & What do we do?    

InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies.    

What’s the InMobi family like?    

Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results focused. We invite you to free yourself, dream big and chase your passion.    

What can we promise?    

We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.    

What is the team like?    

InMobi Central Operations is often thought of as the engine room, and that's true we are also the brains that hook various systems together. Inherently, it is the information hub in the company. Core Operations has their feet in both business & operational areas and learns to think about things from both perspectives, giving them a unique, consultative strength. The team has a key seat at the table from a strategic perspective and given the unique strength we possess; we are the people that really make a difference in the operational world.     

Role 

We’re looking for a Senior Technical Success Manager (Sr. TSM) to join our team. This is a hybrid role based in Bangalore, reporting to the Manager, Technical Success Management within the Customer Success department. You will lead the resolution of complex technical service and infrastructure issues for our most strategic customers. By serving as a high-accountability advisor and technical liaison, you will ensure seamless product adoption, provide expert consulting on security implementations, and bridge the gap between customer needs and product evolution.

What you’ll do (Role Expectations)

• Manage premium customer support relationships across multiple channels while maintaining elite standards for responsiveness and service quality
• Partner with Field Sales to drive successful deployments and serve as a trusted advisor for web and email security implementation projects
• Act as the dedicated liaison for gold and platinum customers, managing escalations and providing critical cloud update notifications to ensure optimal availability
• Deliver high-impact on-site and virtual product training to empower customers with the latest Zscaler technologies
• Monitor customer environments to provide proactive recommendations and translate field insights into product requirements for the Product Management team

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive experience in account management with a focus on pre- and post-sales support for web and email security solutions
• Bachelor’s degree in computer science or engineering, or equivalent professional industry certifications
• Expert-level knowledge of enterprise networks, infrastructure, and advanced protocol workflows
• Mastery of network troubleshooting tools including Wireshark, WinMTR, and Fiddler
• Demonstrated ability to communicate complex technical solutions clearly to diverse stakeholders and prospects

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge of core protocols such as SSL/TLS, ICMP, and FTP with deep experience in packet capture analysis
• Expertise in L2/L3 devices, advanced security concepts like IPS/IDS/DLP, and authentication protocols such as SAML and LDAP
• Proficiency in shell scripting and SQL combined with a strong understanding of Cisco or Juniper routing and switching architectures

#LI-Hybrid #LI-SU1

Product Management at InMobi: We offer an opportunity to have immediate impact with the company and our products. You shall be working at the cutting edge of technology connecting various businesses at InMobi centrally. The work that you shall do will be mission critical for InMobi and is in direct path for success of multiple of core product offerings in InMobi.

Our Product leaders at InMobi own the business strategy behind the product by building subject matter expertise, define its functional requirements aligned to various user personas through PRDs, and drive the launch of product features by owing the management of its development cycle with peer Engineering teams.  We design world-class products within one of the fastest growing companies in this space with a truly global footprint. 

Role: Senior Product Manager – Data & AI Platform for the Central Data Repository & AI Platform Team

As a Senior Product Manager – Data & AI, you will be responsible for driving the roadmap for InMobi’s next-generation data and AI infrastructure — unifying data across products, systems, and business functions while enabling the company to leverage artificial intelligence responsibly and effectively.

You will work across cross-functional teams — including Engineering, Data Science, Analytics, and Business Operations — to deliver scalable platform capabilities that power automation, predictive insights, and operational excellence.

What You’ll Do

1. Product Strategy & Vision

• Define and evolve the product vision and roadmap for InMobi’s enterprise Data & AI Platform — including CDR, Unified Data Warehouse (UDW), and AI/ML enablement capabilities.
• Align platform goals with InMobi’s strategic business and data transformation objectives.
• Identify opportunities to integrate AI across business systems to improve process efficiency, accuracy, and decision intelligence.

2. Platform Ownership

• Own the product lifecycle for core data platform components — from data ingestion and transformation to data governance, modeling, and AI pipeline integration.
• Collaborate with engineering teams to design and deliver scalable, secure, and efficient data and AI systems leveraging technologies such as Databricks, Power BI, and cloud-native data platforms.
• Build foundational capabilities that enable AI experimentation, model deployment, and monitoring at scale.

3. Execution Excellence

• Translate complex business requirements into detailed PRDs, user journeys, and data product specifications.
• Partner closely with data engineering and AI teams to define sprint goals, manage backlogs, and ensure timely delivery.
• Be hands-on with platform interfaces and datasets to validate requirements and drive insights during BAU and transformation cycles.

4. Cross-Functional Collaboration

• Work closely with finance, sales, account management, and product stakeholders to design integrated data and AI solutions that serve cross-enterprise use cases.
• Drive alignment across global teams — product, engineering, data science, and business — ensuring all dependencies are managed effectively.
• Be the single Product POC for Engineering counterparts to define platform logic, edge cases, and implementation details.

5. AI & Analytics Integration

• Partner with AI scientists and ML engineers to prioritize and productize AI use cases that drive measurable business impact.
• Define frameworks for responsible AI adoption, ensuring transparency, explainability, and compliance across systems.
• Enable a self-serve analytics and AI ecosystem for users across InMobi.

What We Expect from You

• Experience: 9+ years overall with 7+ years in Product Management, building and scaling enterprise-level data and AI products.
• Domain Expertise: Strong understanding of data warehousing, data governance, analytics platforms, and AI/ML systems.
• Technical Acumen: Ability to work with large datasets, define data models, and collaborate with engineering teams on architecture and integrations.
• Analytical Mindset: Deep comfort with data-driven decision-making; familiarity with SQL, BI tools, and data pipelines.
• AI Product Fluency: Knowledge of ML lifecycle management, model training/deployment workflows, and AI platform integration.
• Leadership: Experience guiding junior PMs, leading cross-functional planning, and managing competing priorities with clarity.
• Collaboration: Strong stakeholder management skills, with the ability to drive consensus across global, multi-functional teams.
• Execution Bias: A self-starter who thrives in ambiguity, connects dots across domains, and delivers outcomes that move the needle.

Preferred Experience

• Experience in enterprise system transformation programs involving CRM, ERP, and monetization platforms.
• Familiarity with data privacy, security, and ethical AI frameworks.
• Prior experience in digital marketing, ad-tech, or data-driven B2B platforms.

Why Join InMobi

• Drive InMobi’s enterprise-wide data and AI transformation and shape the future of how intelligence powers our products and decisions.
• Collaborate with world-class teams across engineering, AI, and business to deliver high-impact solutions.
• Work in a culture that values ownership, innovation, and continuous learning.
• Be part of an organization consistently recognized as a Great Place to Work and one of the World’s Most Innovative Companies.

Industry

• Marketing & Advertising
• Data & AI Platforms
• Enterprise Software

Job Function

• Product Management – Data & AI Platform
• Enterprise Transformation & Systems Integration

Senior Security Engineer – Application Security (AI Security Focus)

Reporting To: Manager, Security Engineering Function/Dept: Business Technology / Security

About the Role

You will drive platform security initiatives with a primary focus on securing AI/ML systems and models. You’ll partner with engineering, product, and data science teams to ensure robust security for AI-powered features and infrastructure, while maintaining coverage for traditional AppSec domains.

Responsibilities & Accountabilities

• AI Security Leadership: Lead the design and implementation of security controls for AI/ML models, pipelines, and data flows.
• Vulnerability Management: Ensure coverage of AI/ML and application vulnerabilities using SAST, DAST, dependency scanning, and specialized AI security tools.
• Threat Modeling & Red Teaming: Conduct comprehensive threat modeling and AI/ML red teaming exercises, including prompt injection, jailbreaking, adversarial attack simulations, and vulnerability assessments for AI systems. Assess risks such as adversarial attacks, model theft, data poisoning, privacy risks, and other emerging threats to AI/ML models and pipelines.
• Automation & Tooling: Build and maintain automation pipelines for AI/ML security testing and monitoring.
• Cross-Functional Collaboration: Partner with Engineering, Product, and Data Science to embed security into AI/ML development lifecycles.
• Incident Response: Support detection, triage, and remediation of AI/ML-specific security incidents.
• Training & Advocacy: Facilitate secure development training focused on AI/ML risks and best practices.
• Metrics & Reporting: Track and report status of vulnerabilities, including AI/ML-specific metrics (e.g., model robustness, data integrity).
• Program Ownership: Design and execute quarterly OKRs for AI/ML security initiatives.

Performance Measurement

• Demonstrates deep understanding of AI/ML security risks and mitigations.
• Leads identification, triage, and management of AI/ML and application security issues.
• Establishes routines for updating documentation, runbooks, and dashboards with AI/ML security content.
• Effectively communicates complex AI/ML security topics to technical and non-technical stakeholders.

Educational and Experience Requirements

• 5+ years in information security, with significant experience in application security and AI/ML security.
• Hands-on experience securing AI/ML models, pipelines, and data within the AI/ML SDLC. · Familiarity with common AI/ML security threats (adversarial attacks, model inversion, data poisoning).
• Experience with security tools for AI/ML (e.g., Adversarial Robustness Toolbox, MLFlow security plugins).
• Development or scripting experience (Python preferred; experience with AI/ML frameworks a plus).
• Excellent communication skills.

Preferred Qualifications

• Bachelor’s degree in a related field.
• Relevant certifications (e.g., AIRTP+, CAISF, Microsoft AI Security Fundamentals, AWS Certified Security – Specialty, GIAC, CISSP, CEH are highly desirable).
• Experience working directly with software developers and data scientists to improve code/model security.

Competencies and Behaviors

• Establishes credibility among Engineering and Data Science counterparts.
• Advocates for AI/ML security best practices.
• Drives tasks to completion and maintains accuracy of information.
• Effective prioritization and escalation to management.

Role Overview

As a leader within the merchant lending team at PhonePe, the incumbent will be involved in driving both business growth and supply through new partnerships. This role requires a blend of strategic vision, commercial acumen, and deep operational rigour to solve complex problem statements in the fintech lending space

Core Functional Charters

• Partnership Lifecycle Ownership: End-to-end accountability for identifying, onboarding, and scaling/managing partnerships with Banks and NBFCs.
• Operational Excellence: Achieving a gold standard in strategic planning, execution, governance, and business reporting.

Key Responsibilities & Competencies

• Strategic Vision: Define functional vision and goals for short-term cycles in consultation with leadership, ensuring tight alignment with overall organizational objectives.
• New Lender onboarding: Drive onboarding of new lending partners in alignment with business objectives
• Managing existing lender partnerships - Drive excellence in management of existing lender partnerships across strategic, operational, commercial, governance, compliance and other related matters.
• Business Outcomes: Maintain and exceed business and numerical targets by developing industry-leading frameworks for data-driven decision-making and execution.
• Product & Roadmap Alignment: Undertake active discussions with Product Leaders to understand the long-term roadmap and plan execution strategies in sync with product releases.
• Systems & Information Architecture: Enable the team by enhancing information architecture and support systems to streamline data flow and operational efficiency.
• Governance & Risk: Set up a robust governance structure to proactively identify and mitigate issues within the design or execution of business processes.
• Regulatory Readiness: Proactively study and prepare the category for regulatory changes and significant industry developments to ensure business continuity and compliance.
• Change Management: Drive complex, large-scale changes to systems and processes for sustained long-term impact on the business.
• Stakeholder Management: Serve as the 'Voice of the Function' during periodic update discussions and strategic reviews across the organization.
• Cross-Functional Problem Solving: Act as a bridge between departments to solve complex cross-functional challenges that impede category growth.
• People & Org Development: Take an active role in defining the right organizational structure and work with leadership to coach and develop team members for specialized roles.
• Continuously keeping a pulse of the industry and moving trends and capitalize on opportunities for business growth

Ideal Candidate for this role

• MBA or equivalent from a Tier-1 institute with 7+ years of experience in Category Management, Fintech, or Lending.
• Proven track record of managing high-volume business outcomes in a fast-paced environment.
• Thrives at building relationships, influencing cross-functional teams and leadership teams on strategic execution of key projects.
• Exceptional influencing and communication skills to manage CXO-level relationships at large financial institutions.
• "First Principles" thinker with the ability to build complex decision-making frameworks

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. 

About the team

Stripe’s mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower Stripe’s financial and regulatory risk at scale, while retaining a best in class user experience. We build user-facing products, and backend platforms to ensure Stripe’s users are compliant with regulatory and financial partner requirements. We protect Stripe’s brand while also protecting the company from financial losses that can put Stripe’s business at risk. The Risk TPM team is crucial to driving programs to address these challenges. 

What you’ll do

As a Technical Program Manager in the Risk and Compliance space, you will play a key role across engineering, product, and strategy to drive programs that span across the Risk organisation and Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users.

Responsibilities

• Execute on technical programs that require deep systems and engineering knowledge.
• Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams.
• Define and produce high quality written proposals, communications and documentation.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity and building alignment across teams.
  
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 5+ years of software engineering, systems engineering and/or technical program management experience.
• Excellent analytical skills; you digest complex information and make recommendations.
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization.
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred Qualifications

• Experience working in financial risk and compliance
• SQL and python scripting and/or programming skills

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 18 paid vacation days, plus three global VeeaMe Days for self-care and 24 volunteer hours annually 
• Private medical coverage for you and up to four dependents 
• Life, accident, and disability insurance with enhanced coverage 
• Wellbeing allowance for physical and mental wellness 
• Free confidential counselling and coaching via Employee Assistance Programme (EAP)
• Meal, fuel, and transportation benefits based on work arrangement 
• Daycare reimbursement and safe cab facility for eligible employees 
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program 

#LI-TR1

Role 

We are looking for a Senior Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Manager, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-GL2 #LI-Hybrid

Role:

We are looking for a Senior Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Bangalore, reporting to the Senior Manager - Software Development Engineering.

You will be working on the Zscaler Client Connector team to protect corporate devices by securely and privately sending traffic to Zscaler’s global network, where advanced web filtering and Zero Trust policies are applied.

What you’ll do (Role Expectations)

• Lead ZCC feature design and hands-on C++ implementation on Linux
  environment.
• Take full technical ownership of complex projects, from concept to deployment.
• Elevate code quality and enforce best practices to ensure a robust, efficient, and secure client.

Who You Are (Success Profile)

• You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner, operating with integrity because you genuinely care about the outcome.
• You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed, championing their needs from start to finish because their success is our success.
• You are driven by innovation, believing in the power of technology to accelerate transformation and always looking for a better, more secure, and scalable way.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience of developing enterprise applications with distributed systems background
• Strong C/C++ programming, Data structures/Algorithms & debugging skills in a cloud environment
• Deep understanding of Operating System principles and OS like Linux/Unix
• Extensive network programming experience (TCP/IP, HTTP/S, DNS, proxy) with knowledge of kernel-mode networking or NDIS drivers
• Strong understanding of cybersecurity principles, encryption (PKI, TLS/SSL), authentication, endpoint agents, and anti-tampering

What Will Make You Stand Out (Preferred Qualifications)

• In-depth understanding of QT frameworks
• Experience in Network Data Path & Socket programming & POSIX Multi-thread programming

#LI-HYBRID

#LI-GL2

Role

We are looking for an experienced hands-on Senior Engineering Manager to join our team. This is a hybrid role based in the Bangalore office, reporting to the Director, Software Engineering. As part of the Central Authority department, you will lead the ZIA Control Plane engineering team in designing and managing resilient microservices for the world’s largest SaaS cybersecurity cloud. You will drive cloud-native development, containerization, and automated CI/CD pipelines to deliver high-quality, scalable security solutions at a global scale.

What you’ll do (Role Expectations)

• Lead and mentor a high-performing team with a focus on end-to-end ownership, encompassing design, development, qualification, and deployment

• Oversee the design of autonomous, independently deployable services using modern frameworks to ensure a scalable and modular control plane

• Manage CI/CD pipelines, container orchestration (Kubernetes/Docker), and Infrastructure-as-Code (IaC) to streamline delivery and operations

• Ensure high availability and system stability by implementing resilience patterns, monitoring service health, and resolving complex performance bottlenecks

• Partner with architects and product managers to define service boundaries, enforce API standards, and align technical execution with business goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in CS or a related field with 10+ years of software experience, including at least 2 years in a leadership/management role

• Hands-on expertise in microservices architecture, RESTful APIs, and asynchronous messaging (e.g., Kafka, RabbitMQ)

• Advanced proficiency with containerization (Docker), orchestration (Kubernetes), and public cloud platforms (AWS, Azure, or GCP)

• Strong proficiency in both SQL and NoSQL database technologies to support distributed data needs

• Deep understanding of distributed system design patterns and modern security protocols (OAuth 2.0, JWT)

What Will Make You Stand Out (Preferred Qualifications)

• Exceptional analytical skills for troubleshooting complex system degradations and 2nd-level escalations

• Strong verbal and written communication skills for effective cross-functional collaboration and technical reporting

• Proven ability to lead complex technical projects to completion within defined budget and time constraints

Role

We are looking for an experienced Staff Engineer to join our team, reporting to the Senior Manager, Software Engineering in the Federal and Sovereign Clouds department at our Bangalore office. As a passionate engineer you will work with a team of cloud architects in building scalable, high performance backend applications for our cloud engineering org. You will play a pivotal role in enhancing our multitenant architecture and global footprint for the world’s largest cloud security platform

What you’ll do (Role Expectations)

• Designing and implementing scalable, high-performance backend services and APIs 
• Ensuring code quality by writing and maintaining unit, integration, and performance tests; monitor, debug, and optimize system performance
• Mentoring junior engineers, fostering their growth, and upholding best practices through active participation in code reviews
• Collaborating with cross-functional teams to deliver integrated solutions and contribute to Agile/Scrum processes like sprint planning and retrospectives
• Participating in on-call rotation to support a highly available engineering platform and ensure compliance with federal guidelines

Who You Are (Success Profile)

• You thrive in ambiguity, are comfortable building the path as you walk it, and see ambiguity not as a hindrance but as the raw material to build something meaningful
• You act like an owner, operate with integrity, adapt to what’s needed, and navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are customer-obsessed, build deep empathy for internal and external customers, and anchor your decisions in solving their real-world problems
• You operate with urgency, have a relentless focus on execution and a bias for action, and deliver high-impact results quickly to win for the customer and the team

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience with proficiency coding in Java / Golang or similar
• Hands-on experience with Docker, Kubernetes, and one or more major cloud platforms (AWS, GCP, or Azure)
• Expertise in designing and maintaining large-scale distributed systems with strong fundamentals of scaling, availability and design trade offs
• Exceptional problem-solving skills for creating robust solutions and resolving complex issues with root cause analysis

What Will Make You Stand Out (Preferred Qualifications)

• Strong understanding of DevOps automation workflows and CI/CD pipelines
• Excellent communication, and cross-team collaboration skills, with the ability to navigate ambiguity, make high-impact technical decisions, and delivering results with minimal oversight
• An AI first engineer with proficiency with one or more AI code-assistance tools (e.g., Windsurf, Cursor, Claude) to accelerate development, refactoring, unit test creation, and troubleshooting

#LI-RM6 #LI-Hybrid

We are looking for a Product Support Engineer III to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers.

What you’ll do (Role Expectations)

• Provide second line phone/email consultation to independently debug complex security/network problems
• Interface with Engineering and assist the customer with testing or troubleshooting
• Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
• Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base
• Understand the product direction and customer use-cases and provide input on product & code changes through all points of the product cycle

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum 6-year experience working as Support Engineer/ Sr. Support Engineer supporting networking or web security products
• Experience with operating systems such as Linux, Unix, and Free BSD
• Experience troubleshooting network issues and familiarity with the necessary tools (Ping, Traceroute, MTR etc)
• Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc
• Familiarity with Network Protocol Analyzers (tcpdump, Wireshark), Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS), authentication systems (LDAP, MS AD), VPN technologies (IPSec), and scripting (SHELL, Python, Perl)

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Zscaler products
• Network Security related certifications

#LI-NT1

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The Challenge 

• As OneTrust continues grow and scale, the Research and Development (R&D) team remains committed to delivering value to our customers. As a Senior Program Manager within R&D Operations, you will play a pivotal role in advancing our product management and engineering objectives, ultimately driving OneTrust towards its overarching business goals. Your responsibilities will include: 

• Spearheading the operationalization and execution of strategic programs and projects aligned with R&D's quarterly and annual initiatives. 
  Achieving impactful and quantifiable outcomes while upholding scalability, quality, and consistency throughout the organization. 
  Contributing to the enhancement of project management methodologies, standards, and tools. 

• Senior Program Managers are tasked with ensuring the effective delivery of business objectives by fostering a culture of accountability and adhering to standardized project and program management practices. You will serve as a catalyst for collaboration and motivation, fostering alignment among departments and teams to ensure seamless communication, visibility, and successful execution of R&D initiatives. 

Role Overview 

We are seeking a seasoned, strategic Early Lifecycle Retention Lead to own and elevate Payoneer’s company-wide approach to early customer retention. This is a high-impact role focused on reducing churn within the first 90 days of the customer lifecycle—one of the most critical drivers of long-term revenue and customer value in fintech. 

Operating at the intersection of data, customer insights, and strategy, this role requires a leader who has successfully partnered with senior stakeholders and led complex, cross-company initiatives. You will be responsible for defining the vision, building scalable frameworks, and embedding a customer-centric approach grounded in deep CX understanding and behavioral insights. 

What You’ll Do 

• Own and define the company-wide early lifecycle retention strategy, with clear accountability for reducing 0–90 day churn and improving activation and engagement metrics. 

• Leverage customer insights and CX data (quantitative and qualitative) to deeply understand customer behavior, pain points, and friction across the early journey. 

• Partner closely with senior leadership (VP/SVP level) across GTM, Risk, Product, and Operations to align on priorities, trade-offs, and execution plans. 

• Lead large-scale, cross-functional programs end-to-end, from problem definition through execution and measurable business impact. 

• Translate complex data into strategic insights, combining behavioral analytics with customer feedback (VoC, NPS, support signals) to identify churn drivers. 

• Drive root-cause analysis at scale, incorporating both operational gaps and customer experience breakdowns across the lifecycle. 

• Design and implement structured retention and CX frameworks, embedding best practices across onboarding, activation, and engagement journeys. 

• Establish clear KPIs and executive-level reporting, including CX and customer health metrics, ensuring transparency and accountability. 

• Influence decision-making at the highest levels, presenting sharp, insight-driven narratives that connect customer experience to business outcomes. 
• Continuously optimize the early customer experience, including onboarding, activation, risk flows, and key customer touchpoints. 

Who You Are 

• A strategic operator who combines big-picture thinking with a strong bias for execution. 

• Deeply customer-centric, with hands-on experience leveraging customer insights, VoC programs, and CX metrics to drive business decisions. 

• Highly analytical and hypothesis-driven, with the ability to connect customer behavior and experience to churn and retention outcomes. 
• Proven ability to lead without authority, influencing senior stakeholders and aligning diverse teams toward common goals. 

#LI-PB1

Role Overview 

We are seeking a seasoned, strategic Early Lifecycle Retention Lead to own and elevate Payoneer’s company-wide approach to early customer retention. This is a high-impact role focused on reducing churn within the first 90 days of the customer lifecycle—one of the most critical drivers of long-term revenue and customer value in fintech. 

Operating at the intersection of data, customer insights, and strategy, this role requires a leader who has successfully partnered with senior stakeholders and led complex, cross-company initiatives. You will be responsible for defining the vision, building scalable frameworks, and embedding a customer-centric approach grounded in deep CX understanding and behavioral insights. 

What You’ll Do 

• Own and define the company-wide early lifecycle retention strategy, with clear accountability for reducing 0–90 day churn and improving activation and engagement metrics. 

• Leverage customer insights and CX data (quantitative and qualitative) to deeply understand customer behavior, pain points, and friction across the early journey. 

• Partner closely with senior leadership (VP/SVP level) across GTM, Risk, Product, and Operations to align on priorities, trade-offs, and execution plans. 

• Lead large-scale, cross-functional programs end-to-end, from problem definition through execution and measurable business impact. 

• Translate complex data into strategic insights, combining behavioral analytics with customer feedback (VoC, NPS, support signals) to identify churn drivers. 

• Drive root-cause analysis at scale, incorporating both operational gaps and customer experience breakdowns across the lifecycle. 

• Design and implement structured retention and CX frameworks, embedding best practices across onboarding, activation, and engagement journeys. 

• Establish clear KPIs and executive-level reporting, including CX and customer health metrics, ensuring transparency and accountability. 

• Influence decision-making at the highest levels, presenting sharp, insight-driven narratives that connect customer experience to business outcomes. 
• Continuously optimize the early customer experience, including onboarding, activation, risk flows, and key customer touchpoints. 

Who You Are 

• A strategic operator who combines big-picture thinking with a strong bias for execution. 

• Deeply customer-centric, with hands-on experience leveraging customer insights, VoC programs, and CX metrics to drive business decisions. 

• Highly analytical and hypothesis-driven, with the ability to connect customer behavior and experience to churn and retention outcomes. 

• Proven ability to lead without authority, influencing senior stakeholders and aligning diverse teams toward common goals. 

#LI-PB1

The Role:

We are currently seeking an Architect to join our OneStream practice in Bangalore, Jaipur, or Pune. In this role, you will lead the design and delivery of OneStream solutions, build strong client relationships, and provide strategic oversight to project teams.

In this role, the ideal candidate will be able to:

• Collaborate with clients to integrate OneStream Software into their FP&A processes, offering guidance on best practices.
• Manage client expectations and ensure accountability throughout the project lifecycle.
• Identify and pursue new opportunities within existing client accounts.
• Review and refine functional and technical project deliverables.
• Evaluate task estimates and technical solutions; finalize effort estimations and project plans.
• Continuously seek opportunities to enhance the delivery process of OneStream solutions.

You have:

• 8+ years of experience in FP&A projects, with a strong focus on OneStream or Oracle Hyperion PBCS/EPBCS implementations.
• Experience as a Solution Architect on at least 3 full lifecycle OneStream or Oracle Hyperion projects.
• Excellent verbal, written, and presentation communication skills.
• Strong business acumen and deep functional knowledge of EPM/CPM applications.
• Proven ability to manage project scope, client expectations, and team performance.
• Demonstrated track record of issue resolution and follow-through.
• Experience in mentoring and developing team members.

What else to expect

As an employee of Spaulding Ridge, you will gain exposure to an early stage growth company providing innovative opportunities to impact our clients in a meaningful way. 

In the OneStream practice we invest in your learning by providing ongoing training through our partnership with OneStream to ensure your success in implementing their technology offerings to meet our client's needs.

We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in SR’s day of service, giving back to our global community.  We offer a competitive benefit package, including flexible time off, medical, dental, vision and life insurance and much more.  

We take care of you! Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

#LI-BS1

Role 

We are looking for a Staff Threat Researcher to join our Threatlabz team. This is a hybrid role based in Mohali,reporting to the Senior Manager, Threat Research. As a key contributor to our threat research initiatives, you will lead the charge in identifying vulnerabilities and analyzing sophisticated malware within the Apple ecosystem. Your expertise in macOS and iOS system internals will drive the development of advanced detection strategies and strengthen our overall product defenses.

What you’ll do (Role Expectations)

• Perform static and dynamic analysis of macOS and iOS applications, firmware, and system internals to identify vulnerabilities and malicious functionality
• Reverse-engineer malware samples to decipher behavior, capabilities, and attack vectors while contributing to prevention strategies
• Research and maintain deep expertise in macOS security features, XNU kernel updates, and frameworks such as Endpoint Security and Network Extensions
• Develop custom tools and scripts to automate reverse engineering, binary analysis, and malware-related processing tasks
• Partner with engineering, QA, and threat intelligence teams to integrate new security features and harden product defenses

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Proficiency in system-level languages including C, C++, Objective-C, Swift and deep knowledge of macOS architecture, Mach-O binary formats, and security mechanisms like SIP, TCC, and Gatekeeper
• Extensive hands-on experience with reverse engineering tools such as IDA Pro, Ghidra, Binary Ninja, Frida, and Wireshark
• Strong scripting skills, particularly in Python, for automating complex analysis and research tasks
• Proven ability to decompile, disassemble, and de-obfuscate closed-source binaries to reconstruct logic without source code access

What Will Make You Stand Out (Preferred Qualifications)

• Experience with Windows or Linux platforms for comparative threat analysis
• Prior professional track record in specialized malware analysis or vulnerability research
• Thorough understanding of network protocols and system-level communication mechanisms

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#LI-RG