Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LIRR1 

#LIHybrid

Role

We are looking for a Product Support Engineer III - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 6+ years of experience in technical support, with at least 3 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LIRR1 

#LIHybrid

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LINT1 

#LIHybrid

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LINT1 

#LIHybrid

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LINT1 

#LIHybrid

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND #LI-Hybrid

Senior Database Solution Architect - MS SQL  (US/EST timezone)

Job Overview

As a Senior Database Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long term impact with their technical knowledge and position of influence with prospects and customers.

Key Responsibilities

• Serve as a subject matter expert on Rubrik’s data protection and data security solutions, focussed on database workloads deployed either on-prem or in the cloud.
• Act as a trusted advisor on assigned opportunities, aligning Rubrik’s technology and roadmap with customer business objectives.
• Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences.
• Support customers based in North America; must be comfortable working in the US Eastern Time Zone (ET) timings: 5:30 PM to 2:30 AM
• Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs.
• Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes.
• Proactively identify technical challenges and architect creative solutions to overcome sales barriers.
• Translate complex customer requirements into clear, actionable technical strategies.
• Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik’s solutions.
• Evangelize Rubrik’s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs.
• Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands.
• Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders.'

Qualifications

• 10+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud.
• Bachelor’s Degree in Computer Science, Engineering, or equivalent experience.
• Core expertise: Deep technical proficiency in the following areas:
• MS SQL Server: Architecting and managing large scale high-availability and disaster recovery (HADR) solutions. Including extensive experience with Always On Availability Groups (AG), Failover Cluster Instances (FCI), and log shipping.
• Cloud DBs: Design and management of Azure SQL, Azure SQL MI or Amazon RDS/Aurora or GCP CloudSQL
• Secondary Competencies: Proficiency or working knowledge of
• NoSQL/Distributed: MongoDB, Apache Cassandra.
• Relational DBs: Oracle, IBM DB2, Informix, PostgreSQL.
• Containerized DBs
• Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript.
• Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions.
• Experience conducting benchmarks and performance testing on enterprise systems (preferred).
• Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators.
• Strong cross-functional collaboration skills with sales, engineering, and product management.
• Exceptional communication skills, including compelling presentations and clear, concise writing.
• Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software.
• Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy.
• Flexible and willing to travel (approximately up to 20%) for client meetings and site visits.
• Work location: Bengaluru, India

Smartsheet is looking for a highly technical leader to head our India-based Service Desk and IT Automation operations. This is a working manager role that requires both hands-on technical execution and team leadership. You will manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering — driving the technical maturity of our global support infrastructure through automation, scripting, and deep systems integration.

This is a unique working manager role that requires both hands-on technical contribution and team leadership. The position operates in a collaborative matrix structure, where the India-based manager ensures execution and delivery while US-based managers maintain accountability for outcomes and strategic direction. This role reports directly to the Director of End User Systems with close, cooperative partnership with US-based Desktop Support managers.

You Will

IT Automation & Architecture

• Support the IT automation function, driving initiatives that reduce repetitive work and scale operations efficiently
• Identify repetitive Tier 1 tasks and drive end-to-end automation from identification through build, testing, and measurement
• Mentor team on automation best practices and review technical designs before deployment

Team Leadership & Execution

• Manage India-based Service Desk team with daily coordination with US managers
• Ensure clear direction, track progress, remove blockers, and escalate capacity constraints to the Director
• Monitor team performance against SLAs, quality standards, and service desk metrics
• Lead new employee onboarding sessions

Hands-On Technical Contribution

• Resolve tickets across hardware, software, network, and user access; handle overflow and critical issues
• Perform desktop administration: software deployment, system configuration, user provisioning, and hardware lifecycle management
• Create and maintain knowledge base articles and process documentation

Security & People Development

• Oversee Tier 1 SOC operations: triage, alert response, and adherence to incident response playbooks
• Coach, mentor, and support career growth for India-based engineers; hire and develop top technical talent

You Have

Experience

• 8+ years in IT engineering or Service Desk operations, including automation engineering experience
• 4+ years managing or leading technical support teams in matrixed or distributed organizations
• Proven track record delivering cross-functional projects with technical ambiguity

Technical Skills

• Deep proficiency in PowerShell or Python; experience building scalable IT automation workflows
• Strong hands-on experience with Freshservice (or similar ITSM), including workflow orchestration and API integrations
• Experience with Active Directory, M365, Jamf, and endpoint management via Intune and/or Jamf
• Working knowledge of EDR platforms, firewalls, and incident response; familiarity with ITIL or equivalent frameworks

Work Style

• Excellent English communication skills; self-motivated with strong follow-through
• Comfortable balancing hands-on technical work with management in a US-directed, India-based structure
• Flexible to accommodate daily cross-timezone coordination (India ↔ US)
• Degree in Computer Science, Engineering, or equivalent practical experience
  
  

Working Relationship Model:

Direct Report: Director of End User Systems | Daily Coordination: US-based Desktop Support managers | Responsibility: Ensuring work execution and providing on-site team support | Accountability for Outcomes: Resides with US-based managers

Note: This role requires daily coordination with US-based teams and flexibility in working hours to accommodate cross-timezone collaboration.

Smartsheet is looking for an experienced IT Automation Engineer to drive automation initiatives, streamline operations, and influence infrastructure decisions. With thousands of employees and complex enterprise systems there is lots of opportunity to make a meaningful impact and reduce manual effort through intelligent automation within Smartsheet. You are curious, have strong scripting and systems integration skills and the ability to communicate technical solutions effectively. You will work primarily with IT and Security teams and will be a part of Smartsheet's IT Operations team.

You Will:

• Identify repetitive Tier 1 tasks and leverage scripting and workflow tools to fully automate them, streamlining operations and driving key performance metrics such as ticket resolution time and automation coverage.
• Develop and deploy Freshservice orchestrations integrated with core systems like AD, M365, and Jamf using APIs.
• Write and maintain robust PowerShell and Python scripts for endpoint management and service maintenance tasks.
• Track the success rates of deployed automations, document new workflows, and continuously optimize processes for efficiency.

You Have:

• 3+ years of IT or DevOps experience with a strong focus on scripting and system integration.
• Strong grasp of ITSM processes and experience working with APIs for integration.
• Proven automation portfolio using tools like Freshservice Workflow Automator, Power Automate, or RPA platforms.
• Experience with tools like PowerShell, Python, Intune, and Active Directory.
• Analytical mindset, strong problem-solving skills, and discipline in technical documentation.

About the role:

We are looking for a highly skilled Senior Systems Administrator with deep expertise in collaboration and productivity platforms. This role is all about technical depth and ownership — architecting reliable systems, solving the toughest problems, digging into logs, writing automation, and owning the stability and performance of Slack, Google Workspace, Zoom, Jira, and Office 365. You'll serve as a senior technical authority and escalation point, a trusted partner who thrives on solving what others can't, and an engineer who designs smarter, scalable ways to keep systems running seamlessly to drive employee productivity across the organization.

What You'll do: 

• Serve as the final escalation point for complex incidents/requests across Slack, GSuite (Google Workspace), Zoom, ProofPoint, Jira, and Office 365.
• Lead deep technical troubleshooting at the application, integration, and infrastructure layers — including API calls, logs, and network dependencies.
• Configure, optimize, and maintain these platforms for performance, security, and scalability.
• Write and maintain automation scripts (PowerShell, Python, or similar) for repetitive tasks, reporting, and integrations.
• Diagnose and resolve authentication/SSO/MFA issues (Mainly Okta, some Microsoft AD).
• Analyze system and application logs to pinpoint root causes and prevent recurrence.
• Build and maintain integrations between enterprise tools (e.g., Slack bots, Jira workflows, Zoom add-ons, Office 365 connectors), ensuring reliability and security.
• Drive and/or otherwise assist with SaaS application deployments, upgrades, and migrations.
• Manage vendor relationships, driving accountability on critical issues and providing feedback to influence product roadmaps where appropriate.
• Document troubleshooting processes, scripts, and technical solutions for knowledge sharing.

What you bring:

• 8+ years of progressive experience in systems engineering, SaaS administration, or platform engineering, with a demonstrated track record of senior-level technical ownership.

Expert-level experience with Slack admin console, GSuite (Google Workspace), Zoom admin portal, Jira administration, ProofPoint, and Office 365 tenant management.Strong expertise in identity and access management, including SSO integrations, MFA, and directory services (Okta).Advanced scripting and automation skills in PowerShell, Python, or comparable languages, with experience building reusable tools and integrations.Proven ability to debug APIs and integrations between enterprise SaaS platforms.Fluency with log analysis platforms, monitoring dashboards, and observability tooling.Strong analytical and troubleshooting mindset — proven track record of resolving “unsolvable” issues.
Very strong ‘can-do’ attitude with a strong desire to partner with the Engineering and Security teams that we work with every day. 

Nice to have:

• Experience in a SaaS, startup, or high-growth tech environment.
• Familiarity with device management platforms (Intune, Jamf).
• Knowledge of security/compliance frameworks (SOC2, ISO27001, HIPAA).
• Experience with automation and/or AI platforms.

#LI-SG2

#LI-Hybrid

• Workday Master Integration: Leverage our existing Workday-Okta integration to build advanced downstream automation for granular lifecycle events (conversions, international transfers, and rapid offboarding).
• Expert Workflow Design: Architect and maintain mission-critical Okta Workflows to automate Slack channel provisioning, Google Workspace delegation, and Jira project access.
• AI & Bot Innovation: Design and deploy AI-powered bots (Slack/Jira integrations) that allow for natural language access requests and automated troubleshooting of identity issues.

• Unified Endpoint Management: Integrate Microsoft Intune (Windows/Android) and Jamf (macOS/iOS) with Okta to enforce Device Trust and Passwordless authentication.
• Session Security: Implement and manage Okta Universal Logout and session revocation strategies to ensure immediate access termination across all SaaS apps during security incidents.
• Conditional Access: Design policies that ensure only managed, compliant devices can access sensitive corporate data.

• Advanced Logging: Use Okta Expression Language and advanced System Log queries to proactively identify authentication failures or security anomalies.
• Log Analysis: Utilize API-based log streaming to create dashboards that monitor integration health and user adoption metrics.

• The Okta Veteran: 6+ years of dedicated experience with Okta and Okta Workflows. You should be comfortable with advanced workflow logic (API Connectors, Custom Functions, and Error Handling).
• The Device Specialist: Deep hands-on experience with MDM solutions (Intune and Jamf) and how they exchange signals with Identity Providers (IdP).
• The Workflow Automation Power User: Expert at leveraging Workday RaaS (Reports-as-a-Service) and Business Process (BP) events as triggers for complex Okta Workflows. You can parse nested JSON payloads from Workday to drive sophisticated logic for role changes, legal entity transfers, and high-risk terminations with zero manual intervention.
• The Troubleshooter: Expertise in running complex Okta queries and interpreting Syslog data to solve "needle in a haystack" integration issues.
• The Modern Scripter: Proficiency in Python, PowerShell, or JavaScript to fill the gaps where out-of-the-box connectors end.
• The Innovator: A portfolio or history of building automation, bots, or custom tools that improved the employee experience.

#LI-SG2

#LI-Hybrid

THE ROLE

As an IT Endpoint Specialist, you will be the technical guardian of Everpure’s end-user ecosystem being part of the bigger Digital Workplace and Identity team, ensuring a high-performance and secure experience for approximately 7,000 endpoints globally. You will join a mission-critical IT team tasked with managing a diverse fleet of Mac, Windows, and Linux systems, as well as Amazon Workspace VDIs. Reporting to the IT Endpoint Manager, you will quickly become a subject matter expert, moving beyond basic support to architect build scripts, automate mass rollouts, and collaborate with SecOps to define the future of our endpoint security and compliance, using Agile framework for capabilities delivery and ITIL for continuous improvement and support.

WHAT YOU’LL DO

• Orchestrate Global Fleet Management: Oversee the lifecycle, monthly patching cadence, and major OS rollouts for ~7k endpoints across Mac, Windows, and Linux platforms to ensure 100% compliance and stability.
• Automate at Scale: Design and maintain advanced build scripts and automation workflows using PowerShell, Shell, and Python to streamline zero-touch deployments and mass application distributions.
• Manage Virtual & Mobile Ecosystems: Direct the administration of Amazon Workspace VDIs and global BYOD initiatives, leveraging VMware Workspace ONE, JAMF Pro, Google Workspace to ensure seamless access and security.
• Fortify Endpoint Security: Partner with SecOps to implement endpoint security controls, manage digital certificates, and integrate Splunk with WS1/JAMF for advanced auditing and real-time risk reporting.
• Enable Global Support Teams: Create comprehensive architectural documentation and SOPs, conducting specialized training for globally distributed support teams to elevate the standard of technical troubleshooting.

WHAT YOU BRING

• Deep Tooling Expertise: 6+ years of advanced administration in VMware Workspace ONE (WS1) and JAMF Pro, with a specialized focus on Mac OS and Windows (10/11) features , AWS Workspace updates as well as  Linux Ubuntu workstation management.
• Automation Mastery: Expert proficiency in utilizing PowerShell, Shell scripting, or Python to automate manual processes and execute complex, zero-touch deployment workflows.
• VDI & Security Acumen: Proven experience managing Amazon Workspace VDI environments and integrating endpoint tools with Splunk for custom reporting and compliance auditing.
• Strategic Communication: Ability to document complex architectures, lead cross-functional initiatives, and collaborate with US and EMEA-based global teams outside of local business hours.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.
  
  

#LI-ONSITE

Senior Database Solution Architect - Oracle (US/EST timezone)

Job Overview

As a Senior Database Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long term impact with their technical knowledge and position of influence with prospects and customers.

Key Responsibilities

• Serve as a subject matter expert on Rubrik’s data protection and data security solutions, focussed on database workloads deployed either on-prem or in the cloud.
• Act as a trusted advisor on assigned opportunities, aligning Rubrik’s technology and roadmap with customer business objectives.
• Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences.
• Support customers based in North America; must be comfortable working in the US Eastern Time Zone (ET)
• Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs.
• Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes.
• Proactively identify technical challenges and architect creative solutions to overcome sales barriers.
• Translate complex customer requirements into clear, actionable technical strategies.
• Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik’s solutions.
• Evangelize Rubrik’s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs.
• Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands.
• Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders.

Qualifications

• 10+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud.
• Bachelor’s Degree in Computer Science, Engineering, or equivalent experience.
• Core expertise: Deep technical proficiency in at least two of the following areas:
• Oracle Stack: Oracle RAC with ASM, Pluggable databases, Data Guard, Golden Gate, Exadata and ExaCC/CS
• Cloud DB Architectures: Design and management of IaaS/PaaS databases within major cloud ecosystems (OCI, AWS, Azure, or GCP).
• Secondary Competencies: Proficiency or working knowledge of
• NoSQL/Distributed: MongoDB, Apache Cassandra.
• Relational DBs: SQL Server, IBM DB2, Informix, PostgreSQL.
• Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript.
• Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions.
• Experience conducting benchmarks and performance testing on enterprise systems (preferred).
• Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators.
• Strong cross-functional collaboration skills with sales, engineering, and product management.
• Exceptional communication skills, including compelling presentations and clear, concise writing.
• Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software.
• Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy.
• Flexible and willing to travel (approximately up to 20%) for client meetings and site visits.
• Work location: Bengaluru, India

About The Team: 

Come join our growing Corporate IT team to architect and scale the technology foundation that powers Dynamic Work for our employees. As a Corporate IT Architect, you will focus on designing and evolving a secure, automated, and scalable internal IT ecosystem that delivers world-class technology experiences across our workforce and workspaces.

This role centers on building resilient systems and operational maturity across Service Desk, Endpoint Engineering, Collaboration Platforms, and AV environments. You will drive proactive architectural improvements, eliminate inefficiencies, and implement automation-first strategies — all while maintaining a strong commitment to security, governance, and employee experience.

As part of a globally distributed IT organization, you will partner closely with Security, Engineering, HR, and Finance to design standards, integrations, and lifecycle management frameworks that enable scale. This position is strategic yet hands-on — ideal for someone who thrives on solving complex systems problems, using data to guide decisions, and building sustainable solutions rather than reacting to tickets.

Our goal is to ensure employees have a seamless, secure, and highly productive technology experience — by design, not by accident.

What you’ll do: 

• Define and maintain the target-state architecture for Corporate IT systems.
• Architect and mature Service Desk processes (incident, request, problem, change) with automation and self-service at the core.
• Implement AI Service Desk using LLMs and Virtual Agents for intelligent ticket routing, automated triage, and instant user resolution.
• Engineer end-to-end automation frameworks that transform manual support interventions into "self-healing" workflows 
• Design modern endpoint management strategy across macOS and Windows using Jamf and Intune
• Establish patching, compliance, and configuration baselines with measurable enforcement.
• Own architecture and governance for Google Workspace, Slack, Zoom, and conference room AV systems.
• Work with partner teams to automate onboarding/offboarding workflows across integrated systems.
• Partner with Security to implement zero-trust principles and maintain audit readiness.
• Drive API-first integrations across platforms to reduce manual intervention.
• Rationalize tooling, manage vendor strategy, and optimize spend.
• Lead escalations and provide architectural oversight for complex cross-platform issues.
• Document standards, integration patterns, and lifecycle management strategies

Experience you’ll need:

• 10+ years in Corporate IT, Endpoint Engineering, or IT Architecture roles within distributed or high-growth environments.
• Deep expertise in Jamf Pro and Microsoft Intune.
• Strong administrative and architectural experience with Google Workspace, Slack, Zoom, and SaaS ecosystems.
• Experience designing zero-touch device lifecycle management programs.
• Strong knowledge of identity and access management (Okta, Azure AD, or equivalent).
• Experience implementing ITIL-aligned service management processes.
• Demonstrated ability to design automation using scripting (Bash, Python, PowerShell) and APIs.
• Proven experience in tooling rationalization, vendor evaluation, and cost governance.
• Strong analytical and data-driven decision-making capability.
• Ability to operate independently while influencing cross-functional stakeholders.

Additional skills or certifications a plus :

• Okta
• Google Workspace Administration
• JAMF Pro Certification
• Microsoft Intune Certification
• Atlassian Suite (JIRA Service Management)
• Slack Enterprise Administration
• Zoom Rooms / AV architecture
• ITIL Certification

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

We are seeking a skilled DevOps Engineer to design, deliver, and support optimized, secure cloud solutions across development and production environments. This role works across multiple product delivery teams, promoting DevOps best practices and ensuring a consistent, high-quality approach to software delivery and infrastructure management.

You will play a key role in driving automation, improving deployment processes, and embedding operational excellence into all technology solutions.

Your EDGE assignment/You will:

• Act as a core member of the DevOps function, contributing to a center of excellence in DevOps methodologies
• Design, implement, and maintain secure, scalable cloud-based solutions
• Promote and enable automation and self-service capabilities across development teams
• Ensure compliance with well-architected frameworks and embed non-functional requirements (security, performance, scalability) by design
• Collaborate with engineering teams to integrate operational requirements into design, build, and deployment phases
• Provide Level 2/3 support, identifying root causes and implementing permanent fixes to prevent recurring incidents
• Implement, configure, and maintain cloud infrastructure and associated technology platforms
• Develop and enhance CI/CD pipelines to enable efficient, reliable deployments (including one-click deployments, rollbacks, and parameterized builds)
• Monitor system performance and proactively identify areas for improvement
• Troubleshoot and resolve complex technical issues across environments
• Work closely with software developers to ensure adherence to best practices, standards, and processes

Are you the one?

Technical Skills

• Strong experience with cloud platforms (e.g., AWS, Azure, or GCP)
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI, Azure DevOps)
• Proficiency in infrastructure as code (e.g., Terraform, CloudFormation, ARM templates)
• Experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Solid understanding of system monitoring, logging, and alerting tools
• Experience with scripting languages (e.g., Python, Bash, PowerShell)
• Knowledge of networking, security principles, and cloud architecture best practices

DevOps & Engineering Practices

• Strong understanding of DevOps principles and Agile methodologies
• Experience implementing automation and self-service solutions
• Familiarity with well-architected frameworks and non-functional requirements
• Experience supporting production systems and handling incident management

Soft Skills

• Strong problem-solving and analytical skills
• Excellent collaboration and communication abilities
• Ability to work across multiple teams and manage competing priorities
• Proactive mindset with a focus on continuous improvement

Desirable Skills

• Experience with microservices architecture
• Knowledge of security and compliance standards
• Experience working in large-scale or enterprise environments
• Exposure to Site Reliability Engineering (SRE) practices

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 18 annual leave days per year.
• 12 sick days leave per year.
• Public holidays as declared by local government.
• Maternity leave as per law.
• Health Insurance. 

Axi's interview journey

• Talent Acquisition Interview   (45 minutes)
• Hiring Manager Interview (60 minutes)
• Final Interview (60 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Senior DevOps Engineer

The Challenge

We are hiring a Senior DevOps Engineer to join the global Cloud team. You will support production customers by monitoring and maintaining a highly distributed, scalable and resilient global cloud infrastructure.

Your Mission

To work with distributed teams in order to provide support to customers through automation, deployment, incident response related tasks.

• You'll be working with the monitoring, tuning, maintenance, and support of Linux, Azure SQL, Kubernetes, Kafka, MongoDB, cloud infrastructure/services, etc.

• You will define, measure, and meet key operational metrics including performance, incidents, capacity, and availability

• You will run incident resolution within the environment, facilitating teamwork with other departments as required

• You'll build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies

• You will automate the deployment of new software to cloud environment in coordination with DevOps engineers

You Are

Highly organized and meticulous with excellent process management skills, capable of leading multiple tasks with shifting priorities while functioning in a rapidly changing environment.

Your Experience Includes

• Bachelor’s Degree or Master’s Degree in Computer Science, Engineering or related field

• 4+ years of professional experience

• 2 or more years working with the Microsoft Azure platform (preferred) or another public cloud platform

• 1 or more years of experience in automation tools like Terraform, Linux scripting, Cloud Orchestration tools like Ansible or Chef, etc.

• Ability to write scripts in one major scripting language such as Bash, PowerShell &/or Python

• Ability to plan, schedule and monitor work activities in order to meet time and quality targets

• Understanding of Container and DevOps technologies

Extra Awesome

• Previous DevOps experience

• Experience working with in an agile B2B enterprise environment

• Experience working with distributed teams across geos

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior System Engineer.

The Team:
You will be joining the Internal IT team as Senior System Engineer and will be based in our location in Bangalore. You will be responsible for administrative & infrastructure related 2nd level tasks including regular maintenance of the IT infrastructure.

The Role:
As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and “team player” Senior System Engineer to join us and take ownership of Infrastructure-, Automation- and related IT systems for the business. It’s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.

The work you’ll do:

• Administration/Maintenance of the global IT infrastructure
• You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk & Infrastructure Team
• You proactively identify and create new necessary maintenance tasks related to our IT infrastructure and proactively resolve them 
• Spearheading the future of automation within Internal IT
• Azure and Entra ID related systems, processes, services and access rights
• Management of Google Workspace Platform including directory service management and scripting
• Work independently on small IT infrastructure related projects
• Collaboration Tools: Slack/O365/Google Workspace/Zoom

The qualifications you need:

• Strong knowledge (7+ years experience)  in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:
• Azure (incl., but not limited to, Entra ID, Identity Governance, Defender)
• APIs, Powershell scripting
• Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS
• Microsoft O365 knowledge including Teams
• Google Workspace and Cloud Platform
• Structured troubleshooting and escalation to vendors

• Strong knowledge (7+years experience) in the following areas:
• Global infrastructure management including on-prem and Cloud providers
• Automation of processes in highlighted areas
• IT project management skills, evaluation of new technologies and presentation to Senior Management
• Administration and use of GitHub repositories
• TCP/IP networks (incl., but not limited to, DNS, DHCP, routing, SSL)

• The soft-skills you need:

  • You are a role model for other System Engineers within the IT Team
  • You are able to act cross-functional in different system areas. 
  • Consistently making sure that everyone is aligned and following the global valid IT processes.
  • Working independently and are able to organize work for you and others
  • Actively share knowledge with Junior colleagues to help them succeed
  • You have  a solid understanding of ITIL/ITSM processes.
  • You have the experience to develop configurations independently and target oriented
  • You have a strong customer oriented mindset with a clear focus on the sense of urgency

About the Role

Specialist Engineer, Advanced Technical Support, Public Cloud is expected to bring a high level of technical knowledge of both 3rd party products and Veeam products with a focus in the Veeam Backup for AWS, Veeam Backup for Microsoft Azure, and Veeam Backup for Google Cloud, Veeam Data Cloud for Microsoft Azure offerings, communicate effectively, collaborate efficiently with other team members to improve team knowledge and maintain a high level of customer satisfaction, as well as provide technically complex client support for Veeam’s products via the telephone and email.

What You’ll Do

• Provide in depth/expert technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing
• Handle Support cases escalated from the Technical Support tier and from less experienced ATS tier colleagues, and requiring a deeper expertise level to address respective issues
• Analyze, diagnose, and provide solutions and/or workarounds to the protected 3rd party software, operating systems, networks and applications in relation to Veeam software product problems/questions.
• Monitor the cases for SLA/OLA compliance
• Update and work assigned cases in a timely manner;
• Document of all customer interactions accurately and within SLA in the CRM tool;
• Be available for call transfers for existing and new cases that are generated.
• Maintain strong customer rapport and excellent, timely communication.
• Communicate effectively with QA, R&D, PM and other related departments in cross-tasks and projects.
• Contribute to the internal Knowledge Base in respective technical segment
• Routinely train and mentor less experienced engineers.
• Perform other Knowledge Sharing activities (participate in various department-wide pilot projects, conduct trainings or study halls, or internal team workshops, etc.)
• Operate in an environment with frequent changes, as well as stressful situations.
• Proactively staying up to date with all the latest technologies concerning Veeam’s products and the underlying technologies.
• Collaborate with other software vendors on cases from mutual customers (TSANet) whenever requested to
• Perform other duties as assigned

What You’ll Bring

• Certifications in Amazon Web Services, Microsoft Azure, Google Cloud are highly desired (ideally Architect level);
• Strong understanding of Amazon Web Services, Microsoft Azure, Google Cloud and other Public Cloud solutions (Virtual Machines and Object Storage) and native backup tools;
• Strong knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS, Wireshark);
• Basic knowledge of the Linux-based OS (administrator level);
• Basic knowledge of Windows OS, PowerShell and CMD CLI;
• Basic knowledge of virtualization technologies (VMware vSphere).
• 3-5 years of technical troubleshooting experience in a role where analytical troubleshooting and problem resolution skills were required
• Proven track record of high customer satisfaction ratings in customer or technical service role
• Creativity and perseverance for solving technical problems and the ability to perform deep log analysis of proprietary software logging and/or external application performance analysis

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

Overview of Role

We are seeking a highly skilled and experienced SaaS Tools Administrator to manage and optimize our suite of Software as a Service (SaaS) applications. The ideal candidate will possess in-depth knowledge of industry-standard user provisioning methods, expert knowledge of API integrations, and a proven track record of effectively administering a wide range of SaaS tools.

Responsibilities

• Google Workspace (GWS): Demonstrable expertise in managing user accounts, security settings, compliance policies, and the full suite of GWS applications (Gmail, Drive, Calendar, Meet, Docs, Sheets, Slides, etc.). This includes troubleshooting user issues, optimizing configurations for collaboration and efficiency, and ensuring data integrity and accessibility within the Google ecosystem.
• Rippling: Comprehensive understanding of Rippling for HR, IT, and Finance automation. This encompasses managing the workflows of employee onboarding and offboarding, device management, and IT provisioning. Ability to leverage Rippling's capabilities to streamline operations and enhance employee experience.
• Salesforce: Advanced administrative skills in Salesforce CRM, including user and profile management, security settings, custom object and field creation, workflow rules, process builders, and report and dashboard development. Experience in maintaining data hygiene, optimizing sales processes, and integrating Salesforce with other business applications.
• Atlassian Products : Strong proficiency in administering Jira Service Management, including managing and configuring workflows needed for the different ITSM Practices and Principles. Strong proficiency of managing Jira platform including issue types, screens, custom fields, permissions, creating and generating reports, integrating Jira with development tools, managing queues, SLAs, and customer portals. In-depth knowledge of Confluence for knowledge management, documentation, and team collaboration, involving setting up spaces, pages, and templates, managing permissions, and integrating Confluence with other Atlassian products like Jira. Ability to promote effective content creation and organization within the platform.
• Microsoft 365: Extensive experience in administering Microsoft 365 services, including Azure Entra ID,, Exchange Online, SharePoint Online, Teams, and other Office 365 applications (Word, Excel, PowerPoint, Outlook). This covers user and license management, security and compliance policies, data governance, and troubleshooting common issues.
• GitHub: Proficient in administering GitHub repositories, user access, team management, and security settings. Understanding of version control concepts and the ability to support development teams in leveraging GitHub for code collaboration and project access management.
• Asana: Skilled in administering Asana for task and project management, including setting up projects, tasks, subtasks, dependencies, and deadlines. Experience in managing teams, assigning roles, and creating custom fields and workflows to optimize project execution and visibility.
• Navan: Experience in administering Navan for corporate travel and expense management. This involves managing user profiles, processing expense reports, and integrating with financial systems to streamline business travel operations.
• OutReach: Familiarity with administering OutReach for sales engagement automation. This includes managing sequences, templates, prospect lists, and integrations with CRM systems. Ability to support sales teams in leveraging OutReach for effective lead nurturing and outreach campaigns.
• Lucid: Proficient in administering Lucidchart and Lucidspark for visual communication and collaboration. This involves managing user accounts, team folders, templates, and integrations with other productivity tools. Ability to support teams in creating diagrams, flowcharts, and visual representations for various business processes.
• Slack: Expert-level administration of Slack workspaces, including user and channel management, app integrations, security and compliance settings, and best practices for team communication and collaboration. Ability to troubleshoot connectivity issues, manage notifications, and ensure effective use of the platform.
• Manage access to various SaaS Tools using Principle of Least Privilege. This involves ensuring users have only the necessary permissions to perform their job, reducing the risk of security breaches.
• Create API scripts to automate tasks and integrate different applications, ensuring they can communicate and share data efficiently.
• Use a CLI (Command Line Interface) to manage and configure systems, providing a powerful and efficient way to control software and hardware.
• Implement policies and tools to prevent sensitive data from leaving the organization's network using the DLP (Data Loss Prevention)
• Implement and maintain user provisioning and de-provisioning processes following industry best practices.
• Develop, manage, and troubleshoot API integrations between various SaaS platforms to ensure seamless data flow and automation.
• Configure and optimize SaaS application settings to meet business requirements and enhance user experience.
• Monitor SaaS application performance, availability, and security, identifying and resolving issues promptly.
• Provide technical support and guidance to end-users on SaaS application functionalities.
• Collaborate with internal teams (IT, Security, HR, Sales, Marketing) to understand their SaaS tool needs and implement solutions.
• Develop and maintain documentation for SaaS application configurations, processes, and procedures.
• Stay up-to-date with the latest SaaS trends, features, and security best practices.
• Conduct regular audits of user access and permissions to ensure compliance and security.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 5+ years of experience in SaaS administration and management.
• In-depth knowledge of various SaaS tools and their administration, including those listed in the "Responsibilities" section.
• Expert knowledge of user provisioning methods (e.g., SCIM, JIT provisioning, directory synchronization) and identity management solutions .
• Expert knowledge of API integration principles, RESTful APIs, and webhook configurations.
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and integration tasks.
• Strong understanding of security best practices related to SaaS applications.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Role Summary

We are seeking a highly skilled and experienced Security Engineer to join our team, focusing on offensive security, exploitation, and automation. The ideal candidate will possess expertise in advanced Red Teaming methodologies, deep knowledge of web application and API penetration testing, and proficiency in scripting, security automation, and vulnerability exploitation techniques. You will be responsible for validating real-world risk and providing expert technical advisory to clients.

Key Responsibilities

• Lead Advanced Penetration Testing: Plan and execute comprehensive offensive security engagements, including Red Team operations, web application, API, mobile application, and cloud environment penetration tests.
• Exploitation and Validation: Proactively identify, exploit, and validate critical vulnerabilities (including 0-days) across diverse client environments to demonstrate real-world impact and risk.
• Automation & Tool Development: Design, develop, and implement custom scripts and security tools (e.g., in Python, Go) to automate offensive processes, continuous security assessments, and improve the team's efficiency and capabilities.
• Vulnerability Mitigation Advisory: Translate complex technical findings into clear, actionable reports and provide expert, technical guidance to engineering teams on effective mitigation strategies and security best practices.
• Advanced Threat Research: Conduct deep technical research on emerging exploit techniques, zero-day vulnerabilities, and attacker Tactics, Techniques, and Procedures (TTPs) to enhance internal capabilities and methodologies.
• Client-Facing Proof of Concept (POC): Conduct professional and technical POC calls with clients, clearly articulating complex exploitation scenarios, demonstrating technical risk, and discussing the corresponding business impact.
• Cross-Functional Collaboration: Partner with internal R&D and Product Management teams, utilizing penetration testing insights to drive significant security feature enhancements and improvements in our product offerings.
• Knowledge Leadership: Contribute to and lead the creation of sophisticated internal knowledge base articles, runbooks, and SOPs focused on advanced exploitation and testing techniques.

Qualifications

• Experience: Minimum of 2+ years of progressive, hands-on experience in offensive security, specifically Red Teaming and advanced penetration testing. Proven track record of successful vulnerability exploitation and bypass of security controls.
• Technical Expertise: Expert proficiency in at least one relevant scripting language (e.g., Python, Go, PowerShell) and deep, hands-on experience with industry-standard security tools (e.g., Burp Suite Pro, Metasploit, Nmap, specific cloud security tools).
• Offensive Certifications (Preferred): Advanced offensive security certifications such as OSCP etc or equivalent.
• Domain Knowledge: Strong understanding of current threat intelligence, dark web monitoring trends, and how they inform offensive testing methodologies.
• Cloud/Mobile Exploitation: Demonstrated experience identifying and exploiting vulnerabilities in major cloud providers (AWS, Azure, GCP) and mobile platforms (iOS/Android).
• Advanced Problem-Solving: Exceptional analytical and structured problem-solving skills focused on bypassing complex security defenses and troubleshooting non-standard technical issues.
• Communication & Presentation: Strong communication, documentation, and interpersonal skills, with the ability to translate technical risks (exploitation paths) into clear, compelling reports and presentations for both technical teams and senior client stakeholders.
• Commitment to Operational Excellence: Willingness to provide support for critical operational schedules, potentially including rotating shifts, to ensure continuous, high-quality assessment coverage.

Job summary

We're looking for a Senior Penetration Testing Engineer to conduct comprehensive security assessments and support our digital trust initiatives. You'll perform hands-on penetration testing across our applications, infrastructure, and services while contributing to our organization's security posture and customer trust commitments.

What you will do

• Help establish and mature our penetration testing program, methodologies, and standard operating procedures
• Build relationships with stakeholders across product, engineering, and compliance teams
• Create detailed testing reports and security recommendations
• Support risk assessment activities and security control validation
• Conduct comprehensive penetration tests against web applications, APIs, and mobile applications
• Perform network penetration testing and infrastructure security assessments
• Execute social engineering assessments and physical security evaluations
• Test cloud environments and containerized applications for security vulnerabilities
• Conduct red team exercises and adversarial simulations
• Perform threat modeling and attack surface analysis for critical systems
• Support digital trust initiatives and regulatory compliance requirements through security validation testing
• Contribute to security certifications, audit processes, and customer trust commitments
• Assess third-party integrations and vendor security postures

What you will have

• 5+ years in penetration testing, ethical hacking, or offensive security
• Previous experience with standing up a penetration testing program
• Strong knowledge of web application security testing (OWASP methodology)
• Experience with network penetration testing tools and techniques
• Proficiency with testing frameworks (Metasploit, Burp Suite, Nmap, etc.)
• Understanding of cloud security across AWS, Azure, or GCP platforms
• Knowledge of compliance frameworks (SOC 2, PCI DSS, ISO 27001)

Nice to have

• Security certifications (OSCP, CISSP, CEH, GPEN, GWEB)
• Background in digital trust, privacy, or regulatory compliance
• Red team or adversarial simulation experience
• Scripting and automation skills (Python, PowerShell, Bash)

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

#LI-SS1

The Role:  

We are looking for an Implementation Specialist whose main objective is to help our clients in Europe/Asia implement our proprietary software they have licensed in line with their business goals. The candidate will coordinate and prioritize project tasks, manage timelines, maintain project plans, and communicate status to clients, and senior management. In addition to working directly with the clients you will also be working with other teams within the organization so you must possess excellent communication skills both written and verbal. The candidate must be able to work independently and have excellent organizational skills. 

Key Responsibilities:  

• Create and Manage Project Plan for the implementation of the product. 

• Conduct scheduled meetings with the client to discuss the progress of the implementation, along with any blockers preventing the implementation from completing on time. 

• Conduct internal meetings with TRG Screen Client Success team and TRG Screen operations to ensure they provide the necessary support needed to get the product deployed and functioning properly 

• For products (Quest, Research Monitor), work with the TRG Product managers and the client to ensure that the systems are configured correctly, and the client is getting the training necessary to use the product efficiently. 

• For the SPEND product, you will be responsible for working with the client to gather the data requirements and the data content, that will be used to initially populate the database. You will initially work with other members of the Professional Services team to bulk upload this data but will eventually be trained to do this work on your own. 

• Provide weekly status reports on all client implementations 

• Alert management of any issues that would prevent the successful implementation of the product 

• Ensure appropriate hand off of the completed implementation to Client Success so they may maintain continued support for the client going forward. 

Job Requirements:   

• Project Management: Ability to manage multiple projects and ensure timely delivery. 

• Application Deployment: Experience in deploying applications from start to finish. 

• Industry Knowledge: Understanding of the financial/market data industry. 

• Client Interaction: Skilled in working with clients and ensuring satisfaction. 

• Communication: Strong verbal and written skills. 

• Technical Skills: 

• Proficient in Microsoft Access, Excel, Word. 

• PowerShell (nice to have/willing to learn), SQL (Intermediate, willing to learn). 

• Accounting Knowledge: Basic understanding of accounting principles. 

• Coding/Scripting: Experience with coding or scripting for automation. 

Role – Technical Consultant – D365 ERP 

Where the job is based: Bangalore/Pune/Hybrid 

Experience: 5+ Years 

This role requires working in the UK shift and occasional out-of-hours working to support customer interests. 

Who we are: 

Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £50m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore. 

Kerv is an ethically led organisation, and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Nonprofit and Public Sector organisations. We encourage all our developers and designers to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We relish the difficult problems and integration challenges and guarantee our developers are never bored. 

We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking architects. 

Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way. 

Job Purpose: 

Kerv Digital is a leading provider of system implementation delivery. We are recruiting a technical consultant to join our Dynamics 365 for Finance and Supply Chain Management team.   

The successful candidate will be responsible for working with Kerv Digital project teams and Clients to define and deliver the technical delivery capability of our Microsoft Dynamics solutions.   

In addition, they will be a champion for adoption of technical delivery using the Microsoft Dynamics platform tools, driving the adoption of efficient and discrete enhancement where appropriate within our clients. 

Responsibilities: 

• Deliver working system modifications, configuration and other deliverables  

• Build and deploy System in line with designs, specifications and standards  

• Collaborate effectively with the Technical Architect and Functional consultants to implement system modifications  

• Facilitate Data migration processes, ensuring coordination between Functional and Technical team members  

• Delivering consultancy to implementation team in design and quality assurance processes  

• Carry out additional duties as may occur from time to time as instructed and agreed by the technical architect or their delegates  

• In all activities, ensure timely completion of internal processes and mandatory training  
• Demonstrate deep technical expertise in the D365 F&SCM to our clients  

Required Skills: 

• 5+ Years in ERP delivery specific to Dynamics  

• Track record of producing code deliverables and Power Automate / Power Apps deliverables in a Microsoft Dynamics F&SCM deployment  

• Experience with Dynamics implementation in a technical consultant role  

• Experience of Microsoft SureStep, Success by Design or Agile delivery methods  

• Excellent skills and appropriate certification in Technical capabilities of Dynamics and supporting technologies (MB-500)  

• Excellent understanding of X++, C# and PowerShell.   

• Excellent understanding of git flow for F&SCM  

• Good understanding and capability to extend Power Platform components including Dual-Write, Virtual entities, integrated Apps (OCR, Virtual entities etc)   

• Good understanding of Application Lifecycle and capability to deliver first-hand. Experience with YAML CI/CD pipelines  

• Proven experience with building and modifying Electronic Reporting configurations  

• Ability to use Github Copilot to accelerate delivery  

• Good understanding of the functional capabilities of Dynamics 365 across all apps  

• Able to advocate and demonstrate the tools and techniques used to enhance Dynamics to potential clients  
• Excellent presentation and demonstration skills  

 Desirable Skills: 

Candidates are expected to have some of the following skills; 

• Experience of large-scale ERP implementations  

• Experience of mentoring junior staff  

• Experience of working with remote teams  

• Additional certifications:  

• PL-400, PL-600 an advantage  

• AZ-104, AZ-305 or AZ-400 an advantage  

• MB-310, MB-320, MB-330 an advantage  

• AB-100 an advantage  

Don’t take our word for it though, check out our impartial Glass Door reviews 

Are you interested in joining a fast-growing organization in the application security space, which is in the top spot of Gartner's Magic Quadrant for application security? Are you a technologist who wants to make a massive impact on Customers and help them develop high-quality, secure software faster? We want to speak to you! 
 
Black Duck seeks an experienced Technologist to help our Implementation and Services Team drive customer onboarding and adoption. We're looking for someone to help us take our business to the next level of excellence in delivery and customer delight! 
 
The Team 
 
The Black Duck Technical Services team is dedicated to supporting our customers in developing their AppSec vision and achieving their goals quickly. We accomplish this through the delivery of exemplary product implementations and adoption-focused services that are tailored to their specific needs. Our services are designed to help customers of all sizes and types, from Startup’s to global organizations, build secure, high-quality software faster and maximize the value of their Black Duck tools. 
 
A Day in Your Life 
 
In this role, you'll be responsible for the planning and successful implementation of Black Duck’s solutions to help the world's leading technology companies meet their software security, quality, and compliance goals.  
 
Solution design: You'll engage with customers to understand their business needs and solve critical problems concerning quality, security, and compliance. 
Delivery: You'll work with the customer from Project initiation to completion with end-to-end ownership of the results. 
Custom integrations: You'll develop custom solutions to integrate our tools into SDLC and DevOps workflows. 
Expert consulting: You'll be a trusted advisor to our customers, providing solution expertise in software testing and security.  
Sales visibility: You'll work with our account teams throughout delivery to ensure the account team has a view of the success of the engagement. 
Account growth: You will work closely with existing clients to identify opportunities to further adopt our solutions. 
Secure Development: You'll advise customers on Secure Development processes. Identifying opportunities for improvement and helping them get the most out of their operations. 
 
About You 

You'll have: 

• Knowledge of application security and vulnerabilities.
• Software development experience with C/C++, Java, C#, or another dominant programming language.
• Strong scripting ability in one or more common scripting languages (Perl, Python, PowerShell, Bash).
• Experience with Continuous Integration and DevOps tools.  
• A demonstrated technical aptitude, sharp consulting instincts, and a passion for delivering ground-breaking solutions for top-tier technology companies.
• Rock-solid analytical skills, conceptual ability, and creativity.
• The talent to work with, connect to, and influence customers to transform processes to utilize new technologies.
• The ability to travel up as the job requires. 
   
  You May Have:
• A track record of delivering professional services and technical account management for complex security products.
• Security certification such as CEH, CISSP, or CSSLP.
• Proven ability to deploy both SaaS and On-prem solutions.  
• Experience with security testing and network protocols. 
   
   Your Education: 
   
• Bachelor’s degree in computer science, engineering, or another scientific degree (Master's Degree or equivalent Experience preferred). 

What does the team do? 

Opportunity is part of the evolving cyber security group which is laser focussed on setting up industry benchmarks in managing & guarding against digital risks in a “Cloud Native - DevOps Only” AI environment. It is a lean-mean-special action group where every cyber sentinel gets an opportunity to work across domain, has an independence to challenge status quo & evolve cyber practices to next level of maturity. Our core competencies revolve around “Product & Platform security” , “Cloud Native Risk Management” and “Detection & Response”.

What you will be doing? 

Application Security Testing & DevSecOps

• Perform application security testing across Web, API, Mobile (Android & iOS), TV and Cloud services, including vulnerability assessments and penetration testing.
• Validate and triage security findings through exploit verification and risk‑based severity assessment.
• Own and operate CI/CD security controls, including SAST, DAST, SCA, secrets scanning, and IaC scanning.
• Build and maintain security gates (e.g., Chekmarx or equivalent) with a focus on automation, accuracy, and developer usability.
• Conduct manual security code reviews for APIs and services written in Java, Python, and Node.js.
• Review application designs for authentication, authorization, data protection, and API security best practices.
• Automate security workflows using scripts and APIs to standardize testing and reduce manual effort.
• Partner with engineering teams to drive timely, risk‑appropriate remediation and prevent repeat vulnerabilities.

AI / GenAI Security

• Apply AI Secure SDLC practices for LLM-based features, including prompt design, tool/function usage, and safe integration patterns.
• Assess and mitigate OWASP LLM Top 10 risks.
• Review and maintain secure prompt templates, including system prompt hardening and context scoping.
• Implement practical AI guardrails (output validation, policy checks, basic jailbreak and abuse detection).
• Perform AI red teaming and adversarial testing using tools such as Garak, PyRIT, and custom test cases.
• Review RAG implementations to ensure authorization-aware retrieval, tenant isolation, and reduced data leakage risk.
• Identify and reduce sensitive data exposure risks in embeddings and ingestion pipelines.
• Conduct AI-focused threat modeling using OWASP LLM Top 10, STRIDE, and MITRE ATLAS as reference frameworks.

What We’re Looking For (Required)

• Minimum 7 years of experience in Application Security, Penetration Testing, DevSecOps, or Security Engineering.
• Proven hands-on ability with SAST/DAST/SCA, CI/CD security gates, and vulnerability triage/remediation workflows.
• 2–3 years’ experience building and managing security gating in Checkmarx (or equivalent).
• 2–3 years’ experience performing manual security code review (APIs/services; common languages: Java/Python/Node.js).
• Familiarity with OAuth2, OIDC, JWT, mTLS, API gateways, and service-to-service identity.
• Strong knowledge of OWASP Top 10 Mobile, OWASP Top 10 LLM.
• Strong experience with common testing tools: Burp Suite, OWASP ZAP, SQLMap, Kali (and similar).
• Scripting/automation skills using Python, plus Bash/PowerShell familiarity.
• Working knowledge of Docker/Kubernetes, cloud-native patterns, and secrets management basics.
• Solid communication skills—ability to write clear findings, influence engineering decisions, and partner effectively.

AI-Specific Technical Skills (Expected Competency)

• Hands-on familiarity with LLM integrations and Python AI ecosystems (e.g., LangChain / orchestration frameworks).
• Understanding of RAG pipelines and vector database concepts (e.g., Pinecone, FAISS, Milvus or equivalent).
• Ability to design/validate guardrails (policy allow/deny, jailbreak detection, output validation, safe tool calling).
• Familiarity with AI security testing patterns (prompt injection testing, data leakage testing, agent/tool abuse testing).

Preferred / Nice-to-Have

• Bug bounty / responsible disclosure recognition (Hall of Fame, awards).
• Experience deploying and scaling open-source security tools in production.
• Certifications: OSCP, OSCE, GWAPT, GPEN, CSSLP
• Any AI security-focused training (LLM security, RAG security, adversarial testing, ATLAS/LLM Top 10 programs).

Job Title: Senior Staff- Cybersecurity Offensive Engineer

Location: Netradyne, Bangalore.

Experience – 7 to 13 years

About Netradyne

Netradyne is a leader in cutting-edge AI-powered safety and fleet management technology. We strive to enhance driver safety, operational efficiency, and overall user experience. As an innovative and rapidly growing company, we are committed to securing a connected future for the transportation industry through technological advancements.

We are seeking a Senior Cybersecurity Offensive Engineer with 7-10 years of hands-on experience in offensive security, penetration testing, and vulnerability assessments. In this role, you will identify and mitigate vulnerabilities, strengthening our systems and enhancing the security posture of our organization.

Roles & Responsibilities

Offensive Security Operations

• Conduct vulnerability assessments and penetration testing on applications, networks, on Prem and cloud systems.
• Execute red team engagements to simulate real-world attacks, identifying vulnerabilities and exploitation paths.
• Document Red team Assement process findings with remedial actions and after action report.
• Conduct proactive threat hunting through AI based Models

Cyber Threat Intelligence and Analysis

• Stay informed on the latest cybersecurity threats, vulnerabilities, and attack vectors.
• Proactively identify and mitigate CTI for ND and mitigate the same i.e. risks relevant to the transportation and technology sectors.

Security Operations Center

• L2 cases to be worked upon , the nature of the call would be more advanced and complicated in nature and scope
• Investigate potential security breaches, recommend corrective actions, and support incident response activities.(IR)

Collaboration & Training

• Partner with Relevant stakeholder across the organisation  g. Product development, DevOps, and engineering teams to integrate secure practices.
• Lead internal training programs to promote a security-first culture across the organization.

Requirements

Experience

• 7-10 years of experience in Security operations center ,offensive security, ethical hacking, penetration testing, or related roles.
• Proven expertise as a Cybersecurity Offensive Engineer or similar position.

Technical Skills

• Proficiency with security tools such as Burp Suite, Metasploit, Nessus, Nmap, Kali Linux, Qualys, SonarQube,
• Strong understanding of web, network, mobile, and IoT security.
• In-depth knowledge of OWASP Top 10, common attack vectors (SQL injection, XSS, CSRF, buffer overflow, etc.) across product lines Web ,API,IOT. AI etc.
• Familiarity with vulnerability management tools (e.g., Qualys, Tenable) and secure coding practices.
• Handle & manage L2 (escalated ) calls and  provide resolution within mentioned timelines /SLA.
• Hands-on experience with reverse engineering, exploit development, and malware analysis (preferred).
• Familiarity with DevSecOps tools and processes (static/dynamic code analysis).
• Knowledge of security frameworks and compliance standards (e.g., OWASP, NIST, SOC, CIS, GDPR, HIPAA, PIPEDA).
• Programming & Problem-Solving Skills
• Proficiency in scripting languages like Python, Bash, Ruby, or PowerShell.
• Familiarity with programming languages such as C, C++, Java, or Go.
• Strong problem-solving and creative thinking abilities to simulate real-world attacks and devise effective mitigation strategies.

Soft Skills

• Exceptional verbal and written communication skills to document findings and collaborate effectively.
• Excellent organisational skills and attention to detail.

Education & Certification

• Bachelor’s/Master’s degree in Computer Science, Information Security, or a related field (preferred).
• Certifications such as Certified Ethical Hacker (CEH), Offensive Security Certified Professional (OSCP), or Cloud Security Certified Professional (CSCP).

JOB DESCRIPTION

Senior/Staff Engineer – InfoSec Risk & Compliance

Location: Bengaluru, India | Department: Information Security
Experience Level: 6-9+ years | Employment Type: Full-Time, Permanent

Lead compliance transformation and security governance scaling at Netradyne. Own enterprise GRC platform implementation, manage multi-framework audits (ISO 27001/42001, SOC 2, HIPAA), and drive customer compliance acceleration enabling enterprise revenue growth.

KEY RESPONSIBILITIES

Facilitate Audit & Certification

• Drive ISO 42001 (AI governance), SOC 2 Type II, RED Directive EN 18031, ISO 27001, HIPAA programs
• Design vendor risk assessment program with SLA enforcement
• Manage external audits and certification timelines

GRC Platform Implementation

• Lead enterprise GRC tool deployment and configuration across all frameworks
• Build automated evidence collection, remediation tracking, and compliance reporting
• Create executive risk dashboards and governance reporting

Customer Compliance & Revenue

• Build RFP/RFI response framework reducing turnaround to <10 business days
• Develop customer-facing Trust Centre portal reducing RFP volume
• Manage customer security questionnaires and account support

Risk Optimization & International Support

• Design quarterly self-assessment (QSA) process via GRC automation
• Maintain AI risk register (model degradation, bias, privacy risks)
• Support 15-country compliance expansion (GDPR, local regulations)

REQUIRED QUALIFICATIONS

Education & Certifications

• Bachelor’s/master’s degree in information security, Computer Science, or related field
• Active professional certification: CISSP, CCSP, CISM, CCSK, ISO 27001/42001 Lead Auditor, or equivalent
• Demonstrated audit Senior/Staff: ISO 27001 and/or SOC 2 field audit participation (2+ cycles)

Core Technical Competencies (Must Have)

KNOWLEDGE & PROFESSIONAL SKILLS

Technical Skills: (Should Have)

• Enterprise Resilience:Design BCP/DR, failover testing, 24/7 uptime SLAs for multi-region expansion
• AI Security:Threat modelling, adversarial attack scenarios, responsible AI assurance (ISO 42001)
• Cloud Compliance:Data classification, multi-region governance, DLP enforcement, CloudTrail/Azure Logs monitoring
• Infrastructure-as-Code:Terraform/CloudFormation for audit-trail automation
• API Integration:REST APIs for GRC, ticketing systems, SIEM/DLP tool integration

Preferred: IoT/embedded systems (RED Directive), RPA, network-layer authentication (RADIUS/LDAP), certificate management

Professional:

• Collaborate with cross-functional teams (IT, Engineering, Sales, Device, Finance, Legal, Privacy, HR) for compliance alignment
• Lead GRC platform implementation and governance workflow design
• Communicate risk and compliance status to executive leadership and board
• Support 24/7 on-call rotation for security incidents and emergencies
• Continuous learning mindset; ability to adopt emerging compliance frameworks (AI governance, new regulations)