About the role

As an SRE on the Datapath Inline quality engineering team you will have an opportunity to work on world-class SWG solutions. As part of the Inline quality engineering team, you would be required to test, qualify and automate our inline SWG solutions for Email security. You will collaborate with backend service teams to ensure the overall quality, reliability, scalability and performance of the Netskope products. You will work on both the frontend as well as the web application backend. At Netskope, we are looking for innovative, passionate and self motivated engineers like you, who are willing to make an impact with their technical expertise.

What’s in it for you

Netskope’s NG-SWG is a cloud-native solution for protecting enterprises from the growing volume of sophisticated cloud enabled threats and data risks, and has been recognized by Gartner as a market leader in their Magic Quadrant reports. As a member of this team, you will play a key role in the  design, development and delivery of frameworks and automation to test our API backend in a CI/CD environment. 

Required Skills

• 8+ years of experience in a similar role
• Prior experience provisioning Ubuntu based hosts with Ansible
• Strong Git fundamentals, handling multiple workflows across multiple release branches
• Hands on experience with Jenkins 
• Solid understanding of Linux systems, package installation and uninstallation workflows,
• Excellent expertise with python and Linux scripting skills
• Experience with artifact management solutions such as artifactory

Preferred Skills

• Knowledge of other provisioning and configuration management systems, such as Salt
• Experience with multiple CI / CD orchestration tools, like drone, Github Actions etc
• Familiarity with building and packaging tool chains
• Proficient with secrets management tools such as Vault, SSM etc

What you will be doing

• Responsible for deployment of multiple services across 1800+ hosts spread among over 100 points of presence across the world
• Collaborate with QE and other internal teams to help ensure stability and avoid regressions in non production environment
• Co-ordinate with QE and PMs to plan, schedule and execute deployments
• Work with on call engineers to identify issues on time and propose roll back solutions if required
• Launch automation initiatives to streamline and optimize deployment workflows.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

#LI-DB1

Role

We are looking for a Deal Desk Manager to join our team in a hybrid capacity in Bangalore, reporting to the Senior Manager, Deal Desk within the Deal Desk department.

An opportunity to join an entrepreneurial, fast-changing environment supporting our Sales organization. You'll partner with multiple internal and external groups including Sales, Finance, Legal, Product Management and Field Sales Operations, Partners/Resellers and Customers to support deals and help drive the expansion of Zscaler Government Solutions across the Federal vertical.

What you’ll do (Role Expectations)

• Lead and advise the sales team on deal strategy and structuring and alternative commercial solutions in a SaaS environment to win deals
• Provide guidance for SFDC CPQ (Salesforce Configure, Price, Quote) quote and contract processes, driving pricing structure and strategy
• Oversee the daily deal and pricing approvals for the applicable region, ensuring compliance to business rules and policies and escalate exceptions
• Build partnerships and collaborate with stakeholder functions
• Identify process and policy gaps and recommend improvements and best practices to enhance productivity and increase deal velocity

Who You Are (Success Profile)

• You are a high-trust collaborator who is ambitious for the team and embraces our challenge culture by giving and receiving ongoing feedback with clarity and respect.
• You operate with urgency and understand that in a high-growth environment, speed and quality are not mutually exclusive.
• You champion simplicity and are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans.
• You are data-driven and use data and analytics to find the truth, measure what matters, and guide informed decisions.
• You lead with integrity, holding yourself and others to a high standard of accountability and building trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Significant experience in deal management and pricing within the high-tech software or SaaS industry
• Bachelor’s Degree in Business, Management, Finance, or a related field, or equivalent professional experience

What Will Make You Stand Out (Preferred Qualifications)

• Excellent analytical skills and advanced knowledge of Salesforce.com, CPQ tools, and Tableau

#LI-Hybrid

#LI-SP4

The Associate Service Delivery Manager (ASDM) delivers an end-to-end customer experience across both NOC and Helpdesk, combining service governance, relationship management, and proactive success planning to drive outcomes, reliability, and long-term partnership growth.

You serve as the primary operational contact for service health, escalations, adoption, retention, and customer success outcomes.

KEY RESPONSIBILITIES

1. Customer Success & Relationship Management

Own customer satisfaction, retention, and value realization.
Lead Monthly/Quarterly service reviews with MSP owners/CIOs and decision-makers.
Drive proactive communication, sentiment tracking, and expectation alignment.
Identify upsell/cross-sell opportunities with the Account Manager.
Own churn prevention and risk management; maintain RAG account health.

2. Unified Service Delivery Ownership (NOC + Helpdesk)

Own end-to-end delivery across Helpdesk and NOC, from request/alert through resolution and post-incident follow-up.
Maintain ticket/incident lifecycle health: response times, communication quality, escalation accuracy, and resolution effectiveness.
Ensure performance to SLAs/SLOs and key KPIs (e.g., FCR, TTR, SLA adherence) across both service lines.
Govern monitoring and operations (alert triage, patching, backup, AV/AM) and ensure Helpdesk queue hygiene and productivity.
Track trends via unified dashboards (ticket flow, incidents, alert volumes, patch/backup health); validate tooling/RMM performance and surface systemic risks.
Partner with Helpdesk leadership and NOC engineering on RCA, critical-incident communications, corrective actions, and continuous improvement.

3. Unified Operational Governance

Run unified operating cadences across Helpdesk + NOC.
Own escalation governance: tracking, RCA follow-through, and customer communications.
Maintain CRM/SFDC data accuracy and integrity.
Ensure compliance with contractual SLAs/SLOs and KPIs.
Lead cross-functional escalations with Engineering, Deployment, AM, Billing, Sales, and Support.

4. Onboarding & Adoption

Own onboarding for new unified (NOC + Helpdesk) customers.
Ensure a smooth handoff from Sales to Delivery.
Validate prerequisites (RMM access, credentials, documentation, and KB alignment).
Enable customers on how to engage Helpdesk/NOC effectively (channels, expectations, escalation paths).
Track onboarding milestones, adoption, and outcomes.

5. Reporting & Analytics

Deliver monthly performance reporting across both service lines.
Summarize service quality, incident trends, compliance, RCA themes, and usage analytics.
Present KPI dashboards and prioritized improvement opportunities.
Partner with data/BI resources to improve operational insights.

REQUIRED SKILLS & EXPERIENCE

Technical Skills

Monitoring/RMM: Datto RMM, VSA, VSA X
Ticketing/PSA: Autotask, Salesforce, PSAs
Working knowledge of patching, backup, AV/AM, servers/workstations, and networking
Incident lifecycle and major-incident management fundamentals
Basic OS/network/endpoint troubleshooting
Excel and Power BI reporting

Customer Success Skills

Executive stakeholder management (Owner/C-level)
Renewal and retention ownership
Clear executive communication
Data-driven storytelling
Contract and value alignment

Professional Skills

Analytical, structured problem-solving
Excellent written and verbal communication
High accountability and ownership
Manage multiple customers in parallel
Cross-functional collaboration

Experience

0–5 years in service delivery, customer success, or managed services
Hands-on exposure to both Helpdesk and NOC workflows
MSP/IT services background preferred
Experience managing high-value accounts

SUCCESS METRICS

Renewals/retention
Compliance KPIs and SLA/SLO adherence
CSAT/NPS targets
Kaseya production adoption opportunities
Service-review cadence compliance

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary 
Location: India, Payoneer office
Hybrid
Full-time

We’re looking for a motivated, detail-oriented junior professional to own the day-to-day operations behind our pricing and packaging processes. In this role, you will consolidate work that is currently distributed across teams and regions and manage it end to end—handling requests, validating inputs, coordinating approvals, governance checks, ensuring accurate setup and timely delivery. You will also use analytics to track progress and performance, monitor key trends, and share insights that help us improve execution and scale.

This is a strong entry point into Payoneer’s Pricing team and the broader high-tech environment—ideal for someone eager to learn, comfortable with hands-on execution, and excited to grow as we scale the function and automate over time.

What you’ll do

• Own the day-to-day pricing and packaging operational flow from start to finish
• Be the main point of contact for GTM operational requests related to pricing, packages, and commercial agreements
• Collect and validate inputs (customer details, deal terms, required fields), ensuring nothing is missing
• Coordinate approvals and governance checks based on defined policies and process standards
• Manage agreement and contract workflow coordination, including version control and readiness for signature
• Work closely with Sales, Customer Success, Deal Desk, Salesforce Admins, and configuration teams to unblock issues and keep work moving
• Ensure accurate setup and configuration in systems and tools, followed by final quality checks

• Use analytics to track package performance and adoption by segment and region (e.g., win rate, ARR, NRR), and share insights to improve execution and the offering.

• Document manual steps and recurring issues to help simplify the work and prepare for automation
• Preform analytical analysis on package financial impact customer base ,service adoption such as win rate , ARR, NRR LTV, winning use cane revenue and more

Who you are

• 1–3 years of experience in revenue/business/ sales operations, operations, analytics or a related field
• Comfortable working with data and analytics tools (Excel, Google Sheets, Looker or similar)
• Experience with Salesforce, contract management, or pricing/configuration tools is a plus
• Highly organized with a strong attention to detail and a drive to bring structure to ambiguous situations
• A team player who enjoys cross-functional collaboration and can work effectively across multiple regions and stakeholder groups
• Proactive, self-motivated, and genuinely excited to get your hands dirty and build something
• Eager to grow in a high-tech environment ,this is a great entry-level opportunity for the right candidate

#LI-ST3

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Continuously improve

Always striving for a higher standard than our last.

Do it. Own it.

Being fearlessly accountable in everything we do.

Build each other up

Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, click now to apply.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

The Deal Desk Manager is responsible for supporting the Global Sales teams with facilitation of complex deals through the Quote to Cash sales cycle. This position will work collaboratively at every level across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue Recognition Accounting teams to ensure deals are structured and negotiated to comply with Smartsheet policies and processes.

This position is Hybrid and reports to the Senior Manager, Deal Desk in Bellevue, WA. 

You Will: 

• Be the primary point of contact to the sales team in the EMEA region.
• Manage daily operations and internal controls for the Deal Desk team.
• Elevate specialized issues to appropriate business partners for approvals to ensure resolution.
• Act as a trusted advisor to the Global Sales Teams for deal structuring and support other internal stakeholders throughout the sales cycle to expedite deal execution.
• Provide guidance on complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet.
• Navigate and deal with ambiguity and potential blockers to bring the clarity needed to close the deal.
• Become a subject matter expert on the Quote to Cash sales cycle to empower and educate the sales team on the latest product bundles and offerings.
• Adhere to published Service Level Agreements (SLAs)to set service standards that can be relied upon.
• Keep up to date with new company policies, initiatives, and offerings and share for awareness to Sales and internal stakeholders.
• Serve as one of the main catalysts for driving efficiencies in Smartsheet’s quote-to-order process.
• Ensure compliance with internal controls and work towards zero processing errors.
• Perform other duties as assigned.
• This is an Individual Contributor role 
• Work timings would be EMEA Shift - 1PM IST - 10 PM IST

You Have: 

• Bachelor's Degree in Business Administration or related business field preferred.
• Proficiency in overall complex SaaS or Cloud Enterprise deal structures for software licensing, services and renewal deals. 
• Minimum of 8+ years of relevant Deal Desk or Sales Operations experience in a prominent enterprise software company with Direct, Channel, Government, Services, and International Sales is highly desirable.
• Highly organized with an ability to balance being detail-oriented as well as seeing the big picture.
• Excellent communication and presentation skills with the ability to be a calming influence while having a commanding presence across teams.
• Ability to work flexible hours on a rotating schedule for coverage to support the USand the APAC Sales teams.
• Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems.
• Highly organized, detail-oriented, and with a high level of accuracy with an ability to handle multiple project timelines at once.

You will report to our Deal Desk Manager located in our Bellevue office, but this role will be based in Bangalore.

You Will:

• Be a trusted advisor to the Global Sales Teams for deal structuring and support other company partners throughout the sales cycle to expedite deal execution
• Provide guidance on routine to moderately complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet Work with multiple teams including Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance to address custom deal requirements
• Enhance specialized issues to appropriate partners and bring resolution to those issues.
• Be the main contact to lead deals through appropriate approval levelReview deal progression and collaborate with team members to ensure deal cycle times and precise execution.
• Follow a same-day response commitment to set service standards that can be relied upon
• Review submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policies
• Ensure all approved requests have been documented observing Finance Operations and accounting processes
• Ensure compliance with internal controls and work towards zero processing errors
• Establish and lead project improvement plans with defined timeline
• Contribute to different process improvement projects
• Other duties as assigned
• Working time - US East - 6pm - 3 am 

You Have:

• 5+ years of relevant Deal Desk or Sales Support experience in a SaaS company with Direct, Channel, Government, Services, and International Sales.
• An understanding of sales process, Billing, revenue recognition including structuring of a deal and contract management.
• Consulted on common deal patterns
• Experience supporting Resellers
• Affect change within the organization to improve processes
• Excellent oral/written communication skills
• Work flexible hours on a rotating schedule for coverage to support EMEA and APAC Sales teams
• Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems

L1 Support Specialist – Customer Support (SaaS)

Location: Bangalore, India (Office-based / Hybrid)

Shift: Willingness to work in rotational shifts including evening/night to support global customers. Transport provided

About the Role:

We are seeking a customer-focused L1 Support Specialist to join our Bangalore-based support team. In this role, you will be the first point of contact for customers, providing timely, high-quality support and resolving common product and usage issues. You will play a critical role in delivering a great customer experience while building strong product and technical fundamentals.

This is an excellent opportunity for someone early in their support career who is eager to learn, grow technical skills, and build a long-term career in SaaS support.

What You’ll Do:

• Provide frontline support to customers via chat, email, zoom, and phone
• Troubleshoot and resolve common product, configuration, and usage issues
• Understand customer problems, reproduce issues when needed, and document findings clearly
• Follow established troubleshooting guides and workflows
• Escalate complex or unresolved issues to L2/L3 teams with complete context
• Educate customers on product features and best practices
• Maintain accurate case notes and update knowledge base articles as needed
• Meet defined SLAs, quality standards, and productivity targets
• Must-Have Skills & Qualifications:
• Technical Skills (Must Have)
• Basic understanding of web-based/SaaS applications
• Familiarity with browsers, operating systems, and basic networking concepts
• Ability to read and understand simple error messages and logs
• Comfortable learning new tools and technologies quickly
• Basic proficiency with spreadsheets and documentation tools
• Experience using or exposure to ticketing systems (Zendesk, Freshdesk, Salesforce, Jira, or similar)

Customer Support Skills (Must Have)

• 1–3 years of experience in customer support, service desk, or technical support
• Strong written and spoken English communication skills
• Ability to explain simple technical concepts clearly
• Customer-first attitude with empathy and patience
• Good problem-solving and analytical thinking
• Ability to multitask and manage multiple tickets
• Willingness to work in a fast-paced, metric-driven environment

Preferred Skills & Qualifications: Technical Skills (Preferred)

• Exposure to workflow, project management, or collaboration tools
• Basic understanding of APIs, integrations, or authentication concepts (SSO, OAuth)
• Familiarity with SQL, JSON, or scripting fundamentals
• Experience supporting B2B SaaS products
• Customer Support Skills (Preferred)
• Experience supporting global customers
• Prior experience with chat and phone support
• Knowledge of ITIL fundamentals
• Interest in growing into L2/L3 technical support or specialist roles

What Success Looks Like:

• Consistently meets SLAs and quality targets
• High CSAT for L1- owned cases
• Accurate triage and effective escalations
• Demonstrated growth in product and technical knowledge
• Positive collaboration with peers and senior support engineers

Smartsheet is looking for a highly technical leader to head our India-based Service Desk and IT Automation operations. This is a working manager role that requires both hands-on technical execution and team leadership. You will manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering — driving the technical maturity of our global support infrastructure through automation, scripting, and deep systems integration.

This is a unique working manager role that requires both hands-on technical contribution and team leadership. The position operates in a collaborative matrix structure, where the India-based manager ensures execution and delivery while US-based managers maintain accountability for outcomes and strategic direction. This role reports directly to the Director of End User Systems with close, cooperative partnership with US-based Desktop Support managers.

You Will

IT Automation & Architecture

• Support the IT automation function, driving initiatives that reduce repetitive work and scale operations efficiently
• Identify repetitive Tier 1 tasks and drive end-to-end automation from identification through build, testing, and measurement
• Mentor team on automation best practices and review technical designs before deployment

Team Leadership & Execution

• Manage India-based Service Desk team with daily coordination with US managers
• Ensure clear direction, track progress, remove blockers, and escalate capacity constraints to the Director
• Monitor team performance against SLAs, quality standards, and service desk metrics
• Lead new employee onboarding sessions

Hands-On Technical Contribution

• Resolve tickets across hardware, software, network, and user access; handle overflow and critical issues
• Perform desktop administration: software deployment, system configuration, user provisioning, and hardware lifecycle management
• Create and maintain knowledge base articles and process documentation

Security & People Development

• Oversee Tier 1 SOC operations: triage, alert response, and adherence to incident response playbooks
• Coach, mentor, and support career growth for India-based engineers; hire and develop top technical talent

You Have

Experience

• 8+ years in IT engineering or Service Desk operations, including automation engineering experience
• 4+ years managing or leading technical support teams in matrixed or distributed organizations
• Proven track record delivering cross-functional projects with technical ambiguity

Technical Skills

• Deep proficiency in PowerShell or Python; experience building scalable IT automation workflows
• Strong hands-on experience with Freshservice (or similar ITSM), including workflow orchestration and API integrations
• Experience with Active Directory, M365, Jamf, and endpoint management via Intune and/or Jamf
• Working knowledge of EDR platforms, firewalls, and incident response; familiarity with ITIL or equivalent frameworks

Work Style

• Excellent English communication skills; self-motivated with strong follow-through
• Comfortable balancing hands-on technical work with management in a US-directed, India-based structure
• Flexible to accommodate daily cross-timezone coordination (India ↔ US)
• Degree in Computer Science, Engineering, or equivalent practical experience
  
  

Working Relationship Model:

Direct Report: Director of End User Systems | Daily Coordination: US-based Desktop Support managers | Responsibility: Ensuring work execution and providing on-site team support | Accountability for Outcomes: Resides with US-based managers

Note: This role requires daily coordination with US-based teams and flexibility in working hours to accommodate cross-timezone collaboration.

L1 Support Specialist – Customer Support (SaaS)

Shift: Willingness to work in US rotational shifts including evening/night to support global customers. Transport provided

About the Role:

We are seeking a customer-focused L1 Support Specialist to join our Bangalore-based support team. In this role, you will be the first point of contact for customers, providing timely, high-quality support and resolving common product and usage issues. You will play a critical role in delivering a great customer experience while building strong product and technical fundamentals.

This is an excellent opportunity for someone early in their support career who is eager to learn, grow technical skills, and build a long-term career in SaaS support.

What You’ll Do:

• Provide frontline support to customers via chat, email, zoom, and phone
• Troubleshoot and resolve common product, configuration, and usage issues
• Understand customer problems, reproduce issues when needed, and document findings clearly
• Follow established troubleshooting guides and workflows
• Escalate complex or unresolved issues to L2/L3 teams with complete context
• Educate customers on product features and best practices
• Maintain accurate case notes and update knowledge base articles as needed
• Meet defined SLAs, quality standards, and productivity targets

Technical Skills (Must Have)

• Basic understanding of web-based/SaaS applications
• Familiarity with browsers, operating systems, and basic networking concepts
• Ability to read and understand simple error messages and logs
• Comfortable learning new tools and technologies quickly
• Basic proficiency with spreadsheets and documentation tools
• Experience using or exposure to ticketing systems (Zendesk, Freshdesk, Salesforce, Jira, or similar)

Customer Support Skills (Must Have)

• 1–3 years of experience in customer support, service desk, or technical support
• Strong written and spoken English communication skills
• Ability to explain simple technical concepts clearly
• Customer-first attitude with empathy and patience
• Good problem-solving and analytical thinking
• Ability to multitask and manage multiple tickets
• Willingness to work in a fast-paced, metric-driven environment

Preferred Skills & Qualifications: Technical Skills (Preferred)

• Exposure to workflow, project management, or collaboration tools
• Basic understanding of APIs, integrations, or authentication concepts (SSO, OAuth)
• Familiarity with SQL, JSON, or scripting fundamentals
• Experience supporting B2B SaaS products
• Customer Support Skills (Preferred)
• Experience supporting global customers
• Prior experience with chat and phone support
• Knowledge of ITIL fundamentals
• Interest in growing into L2/L3 technical support or specialist roles

What Success Looks Like:

• Consistently meets SLAs and quality targets
• High CSAT for L1- owned cases
• Accurate triage and effective escalations
• Demonstrated growth in product and technical knowledge
• Positive collaboration with peers and senior support engineers

We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers. You’ll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems.
This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams.

Responsibilities
• Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals.
• Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity.
• Resolve incidents and service requests using ITSM tools and follow ITIL best practices.
• Maintain accurate documentation of issues and resolutions in the help desk system.
• Escalate complex issues to appropriate teams while ensuring timely follow-up.
• Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning.

Requirements: 
• 1–3 years of experience in a Help Desk or IT Support role.
• Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS.
• Familiarity with ITSM tools and ticketing systems.
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate.
• Experience supporting global teams across multiple time zones.

Job Description

Position Summary:

The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems Manager/Sr. Manager and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.

Essential functions of the job include but are not limited to:

• Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
• Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
• Manages the creation of studies, countries and sites within the Clinical System
• Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
• Perform Clinical System modifications and updates to picklists, field requirements
• Manages the review of Clinical System processes and procedures
• Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Support the leads or manager in any ad-hoc tasks assigned.

Qualifications:

Minimum Required:

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 2 years’ clinical trial experience with 2 years of experience with Clinical Systems

Other Required:

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.

Preferred:

• Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills:

• Ability to resolve issues independently with good judgement to escalate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal and written communication skills

Job Description

Position Summary:

The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems Manager/Sr. Manager and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.

Essential functions of the job include but are not limited to:

• Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
• Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
• Manages the creation of studies, countries and sites within the Clinical System
• Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
• Perform Clinical System modifications and updates to picklists, field requirements
• Manages the review of Clinical System processes and procedures
• Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Support the leads or manager in any ad-hoc tasks assigned.

Qualifications:

Minimum Required:

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 2 years’ clinical trial experience with 2 years of experience with Clinical Systems

Other Required:

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.

Preferred:

• Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills:

• Ability to resolve issues independently with good judgement to escalate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal and written communication skills

THE ROLE

As a Territory Systems Engineer (TSE), you’ll play a critical role in supporting the Territory Account Executive (TAE) to bring Everpure’s vision to life. You’ll act as the technical backbone of the territory, helping customers and partners validate solutions, modernize their infrastructure, and unlock the full value of their data.
You’ll work closely with the TAE, Partner SEs, and channel partners across your assigned region, enabling technical success throughout the sales cycle. This role combines hands-on technical expertise, partner enablement, and cross-functional collaboration to accelerate deal progression and drive customer outcomes.

At Everpure, you’ll be part of a culture built on curiosity, innovation, and integrity—where technical excellence and collaboration are key to winning. This is your opportunity to grow your career while making a measurable impact in a fast-moving, partner-led environment.

WHAT YOU'LL DO

As a Territory Systems Engineer (TSE), you will:

• Support Technical Sales Execution & Deal Progression: Partner closely with the TAE and Partner SEs to align on technical strategy, validate solutions, and support opportunities throughout the sales cycle.
• Provide Technical Validation & Sizing Expertise: Review and guide complex solution designs, sizing, quotes, and proposal design ensuring accuracy while empowering partners to become more self-sufficient.
• Articulating Everpure’s value: Create Everpure Value Reviews (EVRs) and present them to customers in a clear and compelling way, effectively communicating how Everpure’s solutions deliver meaningful value and benefits to their business. 
• Account management: Maintaining customer satisfaction by collaborating with the support organization and maintaining strong customer relationships.
• Enable Partners & Build Technical Capability: Deliver ongoing enablement to non-named and developing partners through training, tools, and resources to strengthen their technical capabilities and sales effectiveness.
• Act as a Technical Advisor & Helpdesk Resource: Serve as a go-to technical point of contact for partners across the territory, providing troubleshooting support and guidance across customer opportunities.
• Drive Tool Adoption & Sales Process Alignment: Promote and ensure effective use of Everpure’s tools and platforms across the sales cycle to improve efficiency, consistency, and deal velocity.
• Strengthen Channel Collaboration: Build strong relationships with partner SEs, Distribution Account Managers (DAMs), and Partner Technical Managers (PTMs) to align technical and sales efforts across opportunities.
• Coordinate Technical Resources & Events: Organize and support technical workshops, bootcamps, and enablement sessions by collaborating with specialists, corporate teams, and partner stakeholders.
• Support Partner Program Success: Collaborate with DAMs and PTMs to track partner performance, support program initiatives, and contribute to overall partner ecosystem growth.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore/Mumbai office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

To excel in this role, you should have:

• Technical Expertise: A strong foundation in enterprise infrastructure, storage technologies, and modern architectures, with the ability to translate complex concepts into business value.
• Sales & Solution Alignment in partner organization: Experience supporting technical aspects of the sales cycle, including solution validation, sizing, and customer-facing engagements in a B2B technology environment in partner landscape
• Partner-Focused Mindset: Proven ability to work effectively with channel partners, enabling their success while driving alignment across multiple stakeholders.
• Collaboration & Communication: Strong interpersonal and communication skills, with the ability to engage technical and non-technical audiences and build trusted relationships.
• Enablement & Coaching Ability: A passion for teaching, mentoring, and empowering partners through training, tools, and shared best practices.
• Operational Discipline: Ability to manage multiple priorities, coordinate across teams, and maintain structure in a fast-paced, high-activity environment.
• Problem-Solving & Adaptability: A proactive, solutions-oriented mindset with the ability to troubleshoot issues and adapt quickly to changing customer and partner needs.
• Bachelor’s degree (BS/BA/BE) required
• 4-6+ years of B2B professional experience, preferably in systems engineering, technical sales, or customer-facing technical roles
• Experience in enterprise storage or related infrastructure technologies
• Ability to work in a collaborative, team-oriented environment
• Fluency in English required; additional regional language skills preferred 
• Willing to work aligned with the India region, operating from the office
• Comfortable with a 5-day work week, including significant travel commitments (approximately 70% travel, 30% office-based work).
• Open to relocation between Bangalore and Mumbai, with flexibility to spend an initial 6 months in one location before transitioning to the other based on business requirements.

NICE TO HAVE

• Industry Knowledge:Familiarity with enterprise storage, data management, and emerging infrastructure trends.
• Channel Experience:Understanding of partner-led sales models and experience working within a channel ecosystem.
• Technical Certifications:Relevant certifications in storage, cloud, or infrastructure technologies.
• Digital Tools: Experience using technical and sales tools for sizing, design, and collaboration.

#LI-ONSITE

THE ROLE

As a Territory Systems Engineer (TSE), you’ll play a critical role in supporting the Territory Account Executive (TAE) to bring Everpure’s vision to life. You’ll act as the technical backbone of the territory, helping customers and partners validate solutions, modernize their infrastructure, and unlock the full value of their data.
You’ll work closely with the TAE, Partner SEs, and channel partners across your assigned region, enabling technical success throughout the sales cycle. This role combines hands-on technical expertise, partner enablement, and cross-functional collaboration to accelerate deal progression and drive customer outcomes.

At Everpure, you’ll be part of a culture built on curiosity, innovation, and integrity—where technical excellence and collaboration are key to winning. This is your opportunity to grow your career while making a measurable impact in a fast-moving, partner-led environment.

WHAT YOU'LL DO

As a Territory Systems Engineer (TSE), you will:

• Support Technical Sales Execution & Deal Progression: Partner closely with the TAE and Partner SEs to align on technical strategy, validate solutions, and support opportunities throughout the sales cycle.
• Provide Technical Validation & Sizing Expertise: Review and guide complex solution designs, sizing, quotes, and proposal design ensuring accuracy while empowering partners to become more self-sufficient.
• Articulating Everpure’s value: Create Everpure Value Reviews (EVRs) and present them to customers in a clear and compelling way, effectively communicating how Everpure’s solutions deliver meaningful value and benefits to their business. 
• Account management: Maintaining customer satisfaction by collaborating with the support organization and maintaining strong customer relationships.
• Enable Partners & Build Technical Capability: Deliver ongoing enablement to non-named and developing partners through training, tools, and resources to strengthen their technical capabilities and sales effectiveness.
• Act as a Technical Advisor & Helpdesk Resource: Serve as a go-to technical point of contact for partners across the territory, providing troubleshooting support and guidance across customer opportunities.
• Drive Tool Adoption & Sales Process Alignment: Promote and ensure effective use of Everpure’s tools and platforms across the sales cycle to improve efficiency, consistency, and deal velocity.
• Strengthen Channel Collaboration: Build strong relationships with partner SEs, Distribution Account Managers (DAMs), and Partner Technical Managers (PTMs) to align technical and sales efforts across opportunities.
• Coordinate Technical Resources & Events: Organize and support technical workshops, bootcamps, and enablement sessions by collaborating with specialists, corporate teams, and partner stakeholders.
• Support Partner Program Success: Collaborate with DAMs and PTMs to track partner performance, support program initiatives, and contribute to overall partner ecosystem growth.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore/Mumbai office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

To excel in this role, you should have:

• Technical Expertise: A strong foundation in enterprise infrastructure, storage technologies, and modern architectures, with the ability to translate complex concepts into business value.
• Sales & Solution Alignment in partner organization: Experience supporting technical aspects of the sales cycle, including solution validation, sizing, and customer-facing engagements in a B2B technology environment in partner landscape
• Partner-Focused Mindset: Proven ability to work effectively with channel partners, enabling their success while driving alignment across multiple stakeholders.
• Collaboration & Communication: Strong interpersonal and communication skills, with the ability to engage technical and non-technical audiences and build trusted relationships.
• Enablement & Coaching Ability: A passion for teaching, mentoring, and empowering partners through training, tools, and shared best practices.
• Operational Discipline: Ability to manage multiple priorities, coordinate across teams, and maintain structure in a fast-paced, high-activity environment.
• Problem-Solving & Adaptability: A proactive, solutions-oriented mindset with the ability to troubleshoot issues and adapt quickly to changing customer and partner needs.
• Bachelor’s degree (BS/BA/BE) required
• 4-6+ years of B2B professional experience, preferably in systems engineering, technical sales, or customer-facing technical roles
• Experience in enterprise storage or related infrastructure technologies
• Ability to work in a collaborative, team-oriented environment
• Fluency in English required
• Willing to work in the ANZ shift (4:00 AM – 1:00 PM IST) from the office.
• Comfortable with a 5-day work week, including a balanced travel commitment (approximately 50% travel, 50% office-based work).

NICE TO HAVE

• Industry Knowledge:Familiarity with enterprise storage, data management, and emerging infrastructure trends.
• Channel Experience:Understanding of partner-led sales models and experience working within a channel ecosystem.
• Technical Certifications:Relevant certifications in storage, cloud, or infrastructure technologies.
• Digital Tools: Experience using technical and sales tools for sizing, design, and collaboration.

#LI-ONSITE

Rubrik has become the fastest growing enterprise in Silicon Valley.  We are seeking a passionate and highly driven individual to join a driven, fun and talented Sales Operations team!  This team is integral to the success of the sales organization by helping to drive revenue, predictable growth, and sales productivity. This is a full-time position located in India (with proximity to Bangalore office).

Where you can make an impact:

• Support the sales teams with CRM operations including quoting, account ownership transfers, opportunity updates and other critical functions
• Facilitate system access for sales representatives through established onboarding & offboarding processes (SFDC, Clari, Tableau, etc.)
• Work with cross-functional teams (Order Mgmt., Deal Desk, Finance, Sales Management and Product Ops.) to drive accurate and timely reporting and communication
• Serve as the Field Sales point of contact for general inquiries and process guidance 
• Support the preparation of Quarterly Business Reviews 
• Take ownership of ad hoc projects that improve efficiency and sales productivity

Background:

• 5+ years experience in Sales Operations or similar role
• Bachelors degree or equivalent work experience
• Preferred: Experience with Salesforce (SFDC) CPQ, Clari, and Advanced Excel
• Prior experience with quote building, pricing, & operational support for large customer segments or business units
• Experience in structuring problems, taking initiative and following through with strong execution
• Strong experience with managing large datasets via Excel
• Strong people skills: Ability to develop relationships, drive consensus, and results from cross-functional teams
• Passionate and motivated to make a massive impact and work hard in a fast-paced environment
• Organized, detail oriented, and able to prioritize through sound judgement
• Proactive, creative, and flexible  
• High-energy, company first approach, and consistently positive attitude

#LI-RS1

About the Team & Role

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Our Global Benefits team is dedicated to ensuring Rubrikans are supported through every stage of their journey.

As our India Benefits & AI Operations Intern, you will play a pivotal role in our own AI transformation. Reporting to the Manager of India Benefits, you will bridge the gap between human-centric support and cutting-edge technology. Your mission is to audit, structure, and modernize our benefits data so it can be seamlessly leveraged by AI tools, ensuring our employees get the right answers at the right time.

What You’ll Do

• Build the Foundation: Develop a fully functioning, AI-ready knowledge base for all India benefits (employee-facing) to provide instant, clear support.
• Market Benchmarking: Research and benchmark India benefit trends and competitive offerings to ensure Rubrik’s programs remain market-leading, inclusive, and aligned with our EVP.
• Optimize Internal Ops: Create internal-facing documentation for India and APAC benefits processing to streamline workflows for the Global Benefits team.
• AI Data Auditing: Review and refine existing policy documents to ensure they are structured for high-performance AI tools like NotebookLM or similar LLM platforms.
• Enhance Jira Service Management: Build out and refine knowledge articles within the Jira help desk to improve self-service capabilities.
• Process Automation: Identify and propose opportunities to leverage AI to automate manual benefit administration tasks.
• Cross-Functional Collaboration: Partner with HR Operations and IT to ensure benefits data is accessible, inclusive, and accurate across all internal platforms.

What You’ll Bring

• Academic Focus: Currently pursuing a degree in Human Resources, Business Administration, Data Science, or a related field.
• Technical Curiosity: High tech-fluency with a deep interest in how Generative AI and automation can transform People Operations.
• Communication Excellence: Ability to translate complex benefit policies into simple, accessible, and inclusive language.
• Analytical Mindset: Strong attention to detail with the ability to audit large sets of information and conduct market research.
• Problem-Solving: A proactive approach to identifying manual gaps and proposing digital-first solutions.
• Collaborative Spirit: Comfortable working in a fast-paced, global environment with a focus on team-oriented outcomes.

Nice to Have

• Familiarity with Jira Service Management or similar help desk ticketing systems.
• Basic understanding of India statutory benefits (EPF, ESI, Gratuity).
• Experience with data structuring or competitive research projects.

What You’ll Gain

• Impact: You won't just be "learning"—you will be building the actual infrastructure Rubrik uses to support its employees.
• Growth: Direct mentorship from seasoned benefits leaders with over 15 years of experience in the India market.

Empowerment: The autonomy to experiment with AI tools and shape how we deliver benefits in the AI era.

About The Team: 

Come join our growing Corporate IT team to architect and scale the technology foundation that powers Dynamic Work for our employees. As a Corporate IT Architect, you will focus on designing and evolving a secure, automated, and scalable internal IT ecosystem that delivers world-class technology experiences across our workforce and workspaces.

This role centers on building resilient systems and operational maturity across Service Desk, Endpoint Engineering, Collaboration Platforms, and AV environments. You will drive proactive architectural improvements, eliminate inefficiencies, and implement automation-first strategies — all while maintaining a strong commitment to security, governance, and employee experience.

As part of a globally distributed IT organization, you will partner closely with Security, Engineering, HR, and Finance to design standards, integrations, and lifecycle management frameworks that enable scale. This position is strategic yet hands-on — ideal for someone who thrives on solving complex systems problems, using data to guide decisions, and building sustainable solutions rather than reacting to tickets.

Our goal is to ensure employees have a seamless, secure, and highly productive technology experience — by design, not by accident.

What you’ll do: 

• Define and maintain the target-state architecture for Corporate IT systems.
• Architect and mature Service Desk processes (incident, request, problem, change) with automation and self-service at the core.
• Implement AI Service Desk using LLMs and Virtual Agents for intelligent ticket routing, automated triage, and instant user resolution.
• Engineer end-to-end automation frameworks that transform manual support interventions into "self-healing" workflows 
• Design modern endpoint management strategy across macOS and Windows using Jamf and Intune
• Establish patching, compliance, and configuration baselines with measurable enforcement.
• Own architecture and governance for Google Workspace, Slack, Zoom, and conference room AV systems.
• Work with partner teams to automate onboarding/offboarding workflows across integrated systems.
• Partner with Security to implement zero-trust principles and maintain audit readiness.
• Drive API-first integrations across platforms to reduce manual intervention.
• Rationalize tooling, manage vendor strategy, and optimize spend.
• Lead escalations and provide architectural oversight for complex cross-platform issues.
• Document standards, integration patterns, and lifecycle management strategies

Experience you’ll need:

• 10+ years in Corporate IT, Endpoint Engineering, or IT Architecture roles within distributed or high-growth environments.
• Deep expertise in Jamf Pro and Microsoft Intune.
• Strong administrative and architectural experience with Google Workspace, Slack, Zoom, and SaaS ecosystems.
• Experience designing zero-touch device lifecycle management programs.
• Strong knowledge of identity and access management (Okta, Azure AD, or equivalent).
• Experience implementing ITIL-aligned service management processes.
• Demonstrated ability to design automation using scripting (Bash, Python, PowerShell) and APIs.
• Proven experience in tooling rationalization, vendor evaluation, and cost governance.
• Strong analytical and data-driven decision-making capability.
• Ability to operate independently while influencing cross-functional stakeholders.

Additional skills or certifications a plus :

• Okta
• Google Workspace Administration
• JAMF Pro Certification
• Microsoft Intune Certification
• Atlassian Suite (JIRA Service Management)
• Slack Enterprise Administration
• Zoom Rooms / AV architecture
• ITIL Certification

We’re building a small remote IT Operations team in Vietnam to provide helpdesk and operational coverage during weekends and off-peak hours for a globally distributed company. We’re hiring three positions covering:

• Full weekend coverage (Saturday & Sunday, 24 hours) split across three 8-hour shifts
• Weekday shifts (one or two days per person, 06:00–14:00 ICT) covering Asia-Pacific business hours and bridging US/EU gaps

Schedules are coordinated across the team with flexibility to swap shifts as long as full coverage is maintained. Hours range from 24–32 per week depending on schedule.

These are hands-on roles splitting between reactive helpdesk support and proactive project work. During quieter periods you’ll have space for system improvements, maintenance, and new solutions.

Available Schedules (all times ICT/Vietnam)

Schedule A — 32 hours/week

Monday, Friday, Saturday, Sunday: 06:00–14:00

Schedule B — 32 hours/week

Tuesday, Wednesday: 06:00–14:00 | Saturday, Sunday: 14:00–22:00

Schedule C — 24 hours/week

Thursday: 06:00–14:00 | Saturday, Sunday: 22:00–06:00

Please indicate which schedule(s) you’re interested in when applying.

What You’ll Do

• First responder for employee IT support via helpdesk tickets, chat, and other channels.
• Troubleshoot issues across Windows, macOS, and Linux environments.
• Manage user accounts, access, and permissions through Okta, Active Directory, and Google Workspace.
• Administer SaaS platforms including CrowdStrike, Jira, Slack, and others.
• Handle zero-touch workstation deployment and remote endpoint management.
• Monitor systems and security tooling for alerts or events requiring escalation.
• Maintain support documentation and runbooks.
• Coordinate with vendors on hardware procurement, returns, and repairs.
• Take on project work — system improvements, automation, and new solutions during downtime.

You May Be a Good Fit If You Have

• Strong English proficiency, written and verbal. You’ll communicate with employees across multiple timezones via chat, tickets, and video calls.
• Experience in helpdesk, desktop support, or IT operations covering Windows, macOS, and Linux.
• Working familiarity with identity and access management — Okta, Active Directory, or similar.
• Comfort administering cloud-based platforms (Google Workspace, Jira, Slack, etc.).
• Familiarity with Linux servers and/or Windows Server environments.
• Some scripting ability (Bash, Python, or similar) or willingness to develop it.
• Basic understanding of cybersecurity principles — hands-on experience is a plus.
• Personal curiosity about technology — home labs, side projects, automation experiments, anything that shows you tinker and learn on your own.

Bonus

• SSO and provisioning protocols (SAML 2.0, SCIM).
• Endpoint management and zero-touch deployment tools.
• Networking fundamentals, VPNs, and firewall/routing concepts.
• A/V and telecom systems.
• Authorization and privilege management (LDAP/AD binding, least-privilege access).

Work Style

• Independent on weekends with escalation paths for critical issues.
• Weekday shifts overlap with the broader IT and security team for collaboration and handoffs.
• We value self-motivation, clear communication, and a genuine desire to grow your skills and step outside your comfort zone.
  
  
  
  
  
  
  #LI-KG1
  #LI-VIETNAM
  #LI-INDIA

Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.

Global leaders, including Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores, recommendation engines, and other use cases. 

Headquartered in Mountain View, California, with offices in London, Bangalore, and Tel Aviv. Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions. Unlike legacy NoSQL systems, our patented Hybrid Memory Architecture unlocks today’s hardware to deliver unimaginable performance and value for the most demanding data workloads—from the edge to the core, to the cloud.

As a Software Engineer at Aerospike, you will play a pivotal role in advancing our high-performance, low-latency platform by developing core systems software with a strong emphasis on performance, reliability, and efficiency. Experience with kernel modules or filesystems is a plus, though not a core focus of this role. You will collaborate with project managers, performance engineers, and quality engineers to align development with business needs and ensure quality.

This is a hybrid role.Employees are expected to work from the Bangalore office 2-3 times a week.

Responsibilities

• Design and implement systems-level software, especially in areas related to networking, low-level I/O, and hardware interfaces.
• Develop high-performance, low-latency code for interacting with storage and network hardware.
• Debug and optimize OS-level issues across Linux-based environments.
• Ensure system quality through rigorous testing and benchmarking.
• Work with storage hardware to optimize performance.

Minimum Qualifications

• Fluent in C or C++ with deep understanding of low-level programming and memory management.
• Strong understanding of OS internals – threading, concurrency, memory management, and I/O subsystems.
• 2-4 years of experience in systems-level software development, such as databases, networking, kernel, drivers, RTOS, embedded, or firmware.
• Experience shipping and deploying performance-critical systems in production environments.
• Self-motivated problem solver – you know when to execute, when to ask for help, and how to drive projects to completion.

Preferred Qualifications

• Experience with large distributed systems software internals, such as Lustre or Ceph.
• Knowledge of the CAP theorem and/or distributed consensus protocols (Paxos, Raft, etc.).
• Familiarity with low-level performance optimization techniques for high-throughput data processing.
• Knowledge of ACID, consistency models and indexing techniques.
• Experience with filesystems or Linux kernel development or tuning.
• Familiarity with PCIe, NVMe, DMA, RDMA, epoll, io_uring, or other low-level interfaces.

Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

3 best things about the job:

1. Innovation at Scale: Work at the forefront of programmatic advertising with cutting-edge technology, data, and AI-driven solutions within the world's largest marketing services company, directly impacting major brands.
2. Collaborative & Empowering Culture: Join a diverse, dedicated team of programmatic experts where your opinions and ideas are highly encouraged, shaping client strategies and product evolution.
3. Dynamic Growth & Learning: Navigate an evolving digital media landscape with continuous opportunities to learn new technologies, tackle complex challenges, and grow your career within WPP, supported by a culture that values ambition.

 In three months:

• Comprehend WPP Media Solutions' platforms, product suite, and strategic positioning in the Indian programmatic landscape.
• Establish foundational relationships with internal teams and client agency stakeholders.
• Begin managing a portfolio of client accounts with proactive communication.

In six months:

• Demonstrate consistent success in account management, strategic planning, and delivering measurable client outcomes.
• Proactively identify client needs, contributing to account stability and growth.
• Actively participate in initial new business discussions and proposal development.

In 12 months:

• Develop and present long-term strategic roadmaps for client accounts, identifying growth opportunities and leveraging advanced programmatic solutions.
• Contribute to thought leadership and best practices within the team.
• Successfully contribute to the acquisition of new client accounts and expansion of existing business.

Responsibilities of the role:

• Strategic Client Partnership: Cultivate deep, strategic relationships with key clients and WPP agency stakeholders, acting as a trusted programmatic advisor.
• Business Development: Actively identify, pursue, and support new business opportunities, including pitching WPP Media Solutions' capabilities to prospective clients and contributing to proposal development.
• Solution Evangelism: Serve as the subject matter expert for WPP Media Solutions' advanced programmatic products and technology, educating clients and agencies on their value.
• Programmatic Strategy & Planning: Lead the development of data-driven programmatic media strategies aligned with client business objectives and ROI.
• Performance Management: Oversee campaign lifecycle, collaborating with trading, analytics, and ad operations for optimal setup, continuous optimization, and insightful reporting.
• Data-Driven Insights: Provide in-depth performance analysis, actionable insights, and strategic recommendations to clients, articulating campaign value.
• Account Growth: Drive organic growth within existing client accounts through strategic upsell and cross-sell of WPP Media Solutions' services.
• Cross-Functional Collaboration: Facilitate seamless communication across internal teams (Trading, Analytics, Product, Sales, Ad Operations) and external partners.
• Market Expertise: Stay abreast of industry trends, technologies, and the competitive landscape in programmatic advertising, sharing insights internally.
• Operational Excellence: Ensure adherence to WPP Media Solutions' best practices and client service standards.

What you will need:

• Experience: 3-5+ years in programmatic advertising, digital media, or client services (agency, ad tech, or media owner).
• Programmatic Expertise: In-depth understanding of the programmatic ecosystem, including DSPs (e.g., DV360, The Trade Desk), SSPs, DMPs, ad servers, and various buying models.
• Client Management & Business Acumen: Proven track record of managing and growing key client accounts, building long-term strategic partnerships, and identifying new business opportunities.
• Analytical & Data Skills: Strong analytical acumen to interpret complex data, derive actionable insights, and present compelling recommendations.
• Communication & Presentation: Exceptional verbal and written communication, presentation, and negotiation skills.
• Strategic Thinking: Ability to think strategically, identify client challenges, and develop innovative, data-driven solutions.
• Project Management: Excellent organizational skills, attention to detail, and ability to manage multiple projects in a fast-paced environment.
• Education: Bachelor's degree in Marketing, Business, Communications, or a related field.
• Local Market Knowledge: Understanding of the Indian digital advertising landscape and local market nuances is highly desirable.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are looking for a highly technical Marketing Technology Engineer to serve as the backend and DevOps backbone of our Marketing Operations team. This role sits within Platform Operations, where you will build and maintain the systems, integrations, automations, and guardrails that enable Campaign Operations and Demand Gen teams to function efficiently. You will translate process requirements into scalable, well-documented technical solutions while focusing on APIs, data models, and automation. You will play a critical role in ensuring operational excellence, SLAs, and data integrity. This hands-on engineering position is essential for making the entire marketing engine more scalable, predictable, and efficient.

You will:

• Administer and optimize key marketing platforms (e.g., Marketo, 6Sense, RingLead, and attribution tools) with a focus on stability, governance, and security.
• Build and maintain API- and event-driven integrations between Marketo and other MarTech/SDR systems.
• Execute and automate data hygiene processes, including deduplication, normalization, and enrichment, to support lead routing accuracy.
• Implement intake and workflow automations to connect HelpDesk/Asana forms to platform actions, reducing manual cycle time and error risk.
• Build reusable technical assets, such as program templates and automation modules, and document technical runbooks and SOPs.
• Set up monitoring and alerting for key integrations and use DevOps practices (Git, CI/CD) to track and reduce production failure events.

You have:

• 4–7+ years in a technical role (Marketing Engineer, Integration Engineer, or similar) supporting enterprise B2B SaaS or complex go‑to‑market environments.
• Strong experience with APIs, webhooks, and integrations (REST/JSON, OAuth) and working with third-party SaaS platforms.
• Proficiency in at least one scripting language (e.g., Python, Node.js, TypeScript) for automation and data manipulation.
• Solid SQL skills and comfort working with relational databases and/or cloud data warehouses.
• Practical experience with Salesforce and Marketo, along with an understanding of B2B funnel concepts like MQLs and lead routing.
• A high bar for data quality and the ability to diagnose issues across multiple systems to propose long-term technical fixes.

You have an advantage if:

• You have experience with lightweight DevOps practices such as environment management and configuration-as-code.
• You are familiar with basic cloud services, including serverless functions, containers, and schedulers.
• You have experience acting as an internal “super user” for advanced platform features and AI-driven automation.
• You have a background in partnering with IT/IS to ensure data privacy compliance (e.g., GDPR/CCPA).
• You have experience enforcing UTM and campaign taxonomy to support global dashboards and analytics.

About the role

We are seeking a Strategic Finance, GTM member to join our Finance team at Anthropic to partner with sales counterparts. In this role, you will be a key partner to our go-to-market teams, providing financial expertise and guidance to support strategic decision-making. As we continue to grow, you will play a crucial role in analyzing financial data, building models, and delivering insights to drive informed business decisions across revenue goals, sales capacity planning, deal desk and marketing spend returns. This role will work closely with cross-functional teams and collaborate with other members of the finance organization to align go-to-market strategies with broader financial considerations.

Key responsibilities

• Provide expert guidance, recommendations, and influence to go-to-market stakeholders on financial strategies, investments, and resource allocation decisions, leveraging an in-depth understanding of the company's financials
• Partner cross-functionally to drive analysis, build financial models, and recommend business decisions across a variety of areas, such as revenue goals, sales capacity planning and key strategic initiatives
• Prepare and deliver clear, concise, and insightful financial reports, analyses, and forecasts, highlighting key trends, risks, and opportunities to facilitate informed decision-making to stakeholders and executives
• Collaborate with other members of strategic finance, FP&A, and accounting counterparts, helping to align go-to-market with broader financial strategies and considerations
• Establish and implement reporting dashboards and scorecards to track key operational and financial metrics

Minimum qualifications

• Experience across strategic finance, go-to-market finance, private equity, growth equity, venture capital, consulting, and investment banking
• Exceptional analytical skills with an ability to synthesize data into compelling insights and develop / maintain complex financial operating models
• Extraordinary problem-solving and critical thinking abilities to navigate complex financial challenges
• Comfort working cross-functionally and are adept at communicating complex financial information to non-finance audiences
• Excitement about working in a fast paced, dynamic environment and adapt well to change
• Possess a bias towards action, strong work ethic, and have experience driving operational outcomes under tight timelines
• Strong relationship building, business judgment, process management, and communication skills
• Are passionate about Anthropic's mission to build safe, transformative AI systems

Preferred qualifications

• 10+ years of experience across strategic finance, go-to-market finance, private equity, growth equity, venture capital, consulting, and investment banking
• GTM Finance Business Partnership experience
• A combination of 10+ years in strategic finance, paired with several years prior across private equity, growth equity, venture capital, consulting, and investment banking
• Experience with consumption based and/or complex business models
• High knowledge of and interest in effective go-to-market strategies including deal-desk management
• Background in AI, ML, or related technologies

          Role Overview 

          We are seeking a dynamic Sales Engineer to drive revenue by managing the technical pre-sales process. You will partner with Sales Executives to evangelize Kaseya’s                                        technology, deliver value-driven demonstrations, and architect tailored solutions for both prospective and existing customers.

          Key Responsibilities

• Technical Demos & Presentations: Design and deliver compelling, value-based demonstrations tailored to client pain points, showcasing workflows across Kaseya's platform
• Sales Alignment: Partner with Sales Executives to close deals by leading technical evaluations, writing proposals, and handling technical objections
• POC Execution: Own the Proof of Concept (POC) process from start to finish, including infrastructure configuration, technical inputs, and final ROI validation
• Solution Design: Monitor and document technical requirements during discovery to build integrated solutions across IT Infrastructure monitoring, PSA, Security, BCDR, and IT Documentation
• Cross-Functional Collaboration: Act as the voice of the customer by sharing field insights with Product Management to help shape future product strategy
• Experience: Proven pre-sales, IT, or SaaS experience with strong business acumen and the ability to translate complex technical features into tangible business value
• Core Infrastructure: Hands-on experience with Windows Server OS, Virtualization (Hyper-V/VMware), Server Monitoring (IIS, SQL, AD), and fundamental networking concepts
  
  Qualification and Skills Design
  
  
• Minimum of 3 years of experience as a Sales Engineer (SE) in IT, pre-sales, or SaaS space, with strong business acumen and the ability to translate complex technical features into tangible business value
• IT Management Software: Deep understanding of Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and IT service desk workflows
• Security & BCDR: Proficiency in endpoint/network security (AV, EDR, SIEM, Firewalls, Incident Response) and Backup/Disaster Recovery solutions
• Communication: Exceptional written and verbal English fluency. Highly comfortable meetings on the phone or video, presenting them to everyone from System Administrators to C-level executives

Education: 

       Bachelor’s degree in computer science, Engineering, IT, or equivalent practical experience in the SaaS/IT space.  

The Service Delivery Manager (SDM) delivers an end-to-end customer experience across both NOC and Helpdesk, combining service governance, relationship management, and proactive success planning to drive outcomes, reliability, and long-term partnership growth.

You serve as the primary operational contact for service health, escalations, adoption, retention, and customer success outcomes.

KEY RESPONSIBILITIES

1. Customer Success & Relationship Management

• Own customer satisfaction, retention, and value realization.
• Lead Monthly/Quarterly service reviews with MSP owners/CIOs and decision-makers.
• Drive proactive communication, sentiment tracking, and expectation alignment.
• Identify upsell/cross-sell opportunities with the Account Manager.
• Own churn prevention and risk management; maintain RAG account health.

2. Unified Service Delivery Ownership (NOC + Helpdesk)

• Own end-to-end delivery across Helpdesk and NOC, from request/alert through resolution and post-incident follow-up.
• Maintain ticket/incident lifecycle health: response times, communication quality, escalation accuracy, and resolution effectiveness.
• Ensure performance to SLAs/SLOs and key KPIs (e.g., FCR, TTR, SLA adherence) across both service lines.
• Govern monitoring and operations (alert triage, patching, backup, AV/AM) and ensure Helpdesk queue hygiene and productivity.
• Track trends via unified dashboards (ticket flow, incidents, alert volumes, patch/backup health); validate tooling/RMM performance and surface systemic risks.
• Partner with Helpdesk leadership and NOC engineering on RCA, critical-incident communications, corrective actions, and continuous improvement.

3. Unified Operational Governance

• Run unified operating cadences across Helpdesk + NOC.
• Own escalation governance: tracking, RCA follow-through, and customer communications.
• Maintain CRM/SFDC data accuracy and integrity.
• Ensure compliance with contractual SLAs/SLOs and KPIs.
• Lead cross-functional escalations with Engineering, Deployment, AM, Billing, Sales, and Support.

4. Onboarding & Adoption

• Own onboarding for new unified (NOC + Helpdesk) customers.
• Ensure a smooth handoff from Sales to Delivery.
• Validate prerequisites (RMM access, credentials, documentation, and KB alignment).
• Enable customers on how to engage Helpdesk/NOC effectively (channels, expectations, escalation paths).
• Track onboarding milestones, adoption, and outcomes.

5. Reporting & Analytics

• Deliver monthly performance reporting across both service lines.
• Summarize service quality, incident trends, compliance, RCA themes, and usage analytics.
• Present KPI dashboards and prioritized improvement opportunities.
• Partner with data/BI resources to improve operational insights.

REQUIRED SKILLS & EXPERIENCE

Technical Skills

• Monitoring/RMM: Datto RMM, VSA, VSA X
• Ticketing/PSA: Autotask, Salesforce, PSAs
• Working knowledge of patching, backup, AV/AM, servers/workstations, and networking
• Incident lifecycle and major-incident management fundamentals
• Basic OS/network/endpoint troubleshooting
• Excel and Power BI reporting

Customer Success Skills

• Executive stakeholder management (Owner/C-level)
• Renewal and retention ownership
• Clear executive communication
• Data-driven storytelling
• Contract and value alignment

Professional Skills

• Analytical, structured problem-solving
• Excellent written and verbal communication
• High accountability and ownership
• Manage multiple customers in parallel
• Cross-functional collaboration

Experience

• 0–5 years in service delivery, customer success, or managed services
• Hands-on exposure to both Helpdesk and NOC workflows
• MSP/IT services background preferred
• Experience managing high-value accounts

SUCCESS METRICS

• Renewals/retention
• Compliance KPIs and SLA/SLO adherence
• CSAT/NPS targets
• Kaseya production adoption opportunities
• Service-review cadence compliance

About the Role:

As a Customer  Experience Associate at Ethos you will be responsible for delivering an exceptional experience to both new and existing customer/ insurance agents who refer business to Ethos. To succeed in this role, you should have a relentless focus on the customer, strong attention to detail and problem solving skills, and exceptional communication skills.  Ethos is looking for a Customer Support Associate who thrives on helping customers and solving problems as well as working in a dynamic environment. Creating a positive customer experience is of the utmost importance to Ethos and will continue to determine our success in the life insurance industry.

Duties and Responsibilities:

• Ensure accuracy in information being communicated to agents, especially when it comes to policy status and the agent’s compensation
• Become efficient in systems dealing with both consumer policy information as well as partner agent systems
• Able to understand and communicate complex agent payments and contract details.
• Provide excellent service via email, live chat, SMS, and phone, and providing answers to incoming inquiries relating the partner insurance agent and their business 
• Develop strong understanding and knowledge of Ethos products and processes in order to support customers/agents and act as a resource for partnership account managers 
• Identify customer/agent needs and process requests efficiently and effectively within defined service levels
• Build rapport and gain the respect of agents through clear and transparent communication
• Meet individual and customer support team goals and objectives
• Identify opportunities for process improvements for assigned functions, collaborating with management to implement agreed upon solutions

Qualifications and Skills: 

• 1- 3 years experience in customer support, customer success, operations, or related role
• Experience in life insurance or related industry a plus, but not required 
• Very detail oriented, especially while working with agent compensation and contract details
• Bachelor’s degree preferred
• Proficiency working with Salesforce or equivalent support/help desk software preferred, but not required
• Strong intellectual curiosity and drive to solve problems 
• Excellent time management , highly organised and prioritization necessary to balance all responsibilities 
• Possess grit and can adapt to changes quickly
• Adaptable to change and ability to change tasks quickly with maintaining attention to detail 

#LI-Onsite

#LI-ND1

Renewals Specialist, Financial Operations

Data, Quality Control & Invoice Lifecycle Management

Finance Department

Reports to Global Renewals Manager

Role Overview

The Renewals Specialist is a critical operational role based within our Global Capability Centre (GCC) in India, supporting the broader Renewals team in delivering accurate, timely, and compliant contract renewals. Rather than managing a dedicated book of customers, this role functions as the operational backbone of the Renewals organization — ensuring data integrity, forecast accuracy, and cross-functional alignment so that Renewal Opportunity Owners can focus on advancing and closing deals.

This individual will work closely with Renewals team members, Customer Success Managers, Finance, Product, and Sales to eliminate roadblocks, maintain pipeline visibility, and uphold the quality of renewal forecasting dashboards reviewed daily by executive leadership, including the CFO. The ideal candidate is highly detail-oriented, process-driven, and comfortable working across multiple systems and stakeholders in a fast-paced, high-accountability environment.

Key Responsibilities

Renewal Calculations & Proposal Preparation

Own the initial internal calculation of renewal proposals, including pricing, quantities, pro-rata adjustments, and co-terming calculations. Ensure all figures are accurate, validated against internal systems, and ready for Renewal Opportunity Owners to progress.

Pipeline Monitoring & Renewal Lifecycle Management

Own the day-to-day monitoring of the renewals pipeline, tracking renewal stages and proactively identifying risks to on-time closure. Follow up with Account Managers to confirm assigned renewals are being actively worked and that opportunity stages are progressing accurately in Salesforce. Escalate blockers to Renewals leadership as needed.

Back-Office Support for Renewal Owners

Support Renewals team members with back-end execution, including generating order forms and renewal paperwork based on direction provided by the team (e.g., multi-year extensions, percentage-based increases). Manage other administrative and operational functions required to move renewals forward efficiently.

Renewal Deal Desk Preparation

Assist Renewal Opportunity Owners in preparing for Renewals Deal Desk, ensuring all required data, documentation, and approvals are in order ahead of submissions. Monitor the pipeline of open renewal opportunities and assist in identifying those requiring inclusion on the Deal Desk docket.

Salesforce & NetSuite Data Integrity

Maintain complete, accurate, and up-to-date renewal data in Salesforce throughout the renewal lifecycle. Conduct regular audits between Salesforce and NetSuite to ensure billing records align with contracted terms. Identify and resolve discrepancies proactively to protect revenue accuracy and forecast integrity.

Renewal Forecast Accuracy & At-Risk Tracking

Support Renewals leadership in maintaining the accuracy of renewal forecast dashboards used by executive leadership on a daily basis. Track at-risk renewals and validate that Upsell and Cancellation flags are accurately reflected in Looker forecasts. Conduct regular calls with Customer Success Managers to confirm forecast status and document outcomes including heal plays, saves, and downsells.

Invoice Management & Financial Validation

Take ownership of the end-to-end invoice release process, ensuring invoices are issued accurately and on time. Validate pricing, quantities, terms, and billing details across all relevant systems. Coordinate approvals with appropriate stakeholders and partner with Accounts Receivable to ensure timely release. Proactively resolve any data discrepancies or blockers that could delay invoicing.

Reporting, Analytics & Dashboard Maintenance

Support Renewals leadership with reporting, analytics, and ongoing maintenance of Looker dashboards. Provide data-driven insights to help the team identify trends, risks, and opportunities within the renewals portfolio.

Cross-Functional Relationship Management & Collaboration

Establish and maintain strong working relationships with Customer Success Managers, Product team members, Finance, and Sales. Serve as a proactive liaison to ensure that roadblocks to renewal are identified and addressed in a timely manner. Organize and facilitate team calls to review product updates and ensure the Renewals team stays current on new features and enhancements relevant to the renewal process.

Ad-Hoc Projects & Renewals Leadership Support

Support the Renewals leader with ad-hoc projects and initiatives as needed, including developing customer-facing materials (e.g., one-pagers highlighting product value and recent enhancements), executing steps related to AI-driven initiatives, and contributing to process improvement efforts across the renewals organization.

Salesforce Notes & Documentation

Update Salesforce notes and opportunity records on behalf of Renewals team members as directed, ensuring a complete and current audit trail of renewal activity and customer interactions.

Training & Professional Development

Complete all required internal training programs in a timely manner. Proactively stay informed on new products, platform features, and internal process updates, incorporating relevant knowledge into daily renewals support activities.

Required Skills & Experience

• 3+ years of experience in renewal operations or revenue operations roles
• Strong proficiency with Salesforce, including data entry, pipeline management, and opportunity tracking.
• Demonstrated ability to support reporting and analytics functions; experience with Looker or comparable BI/dashboard tools is a plus.
• High attention to detail with a proven track record of accuracy in data-sensitive, high-volume environments.
• Strong cross-functional collaboration skills with the ability to work effectively across Sales, Finance, Customer Success, and Product teams.
• Excellent written and verbal communication skills, with the ability to follow up professionally and persistently with stakeholders at multiple levels.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Comfortable working in a GCC (Global Capability Centre) environment and supporting a geographically distributed team.
• Experience working with AI productivity tools such as Claude, ChatGPT, or similar platforms.
• Prior exposure to SaaS renewal processes, subscription billing models, or recurring revenue operations.

Preferred Qualifications

• Experience with Looker or other business intelligence and dashboard tools.
• Experience with CPQ or similar quoting tools

About the Role

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of our Global Operations Centre (GOC), you will partner with teams across the U.S., Europe, and Asia to deliver high-performance programmatic media solutions across multiple DSPs and channels.

You will lead strategy, execution, and optimization of display, video, native, CTV,  and emerging programmatic formats—ensuring global best practices are upheld while tailoring strategies to local market needs. This is a role for a programmatic expert who thrives at the intersection of data, technology, and media activation.

Skillset requirement:

Programmatic Strategy & Leadership

• Serve as the global lead for programmatic activation across all buying platforms.
• Develop strategies that leverage audience targeting, contextual intelligence, and dynamic creative optimization (DCO).
• Represent GOC in all programmatic-focused agency/market interactions, ensuring flawless communication and delivery.

Campaign Activation & Optimization

• Oversee setup, QA, optimization, and pacing of campaigns across DV360, The Trade Desk, Amazon DSP, Yahoo DSP, and other platforms.
• Implement structured testing across formats, creatives, and bidding strategies.
• Optimize toward CPA, ROAS, reach, or other KPIs using both manual levers and automated bidding.

Data, Measurement & Insights

• Partner with analytics teams to build custom dashboards and reporting frameworks.
• Apply multi-touch attribution, brand lift studies, and incrementality testing to evaluate performance.
• Ensure consistent taxonomy, naming conventions, and tracking across markets.

Stakeholder & Partner Management

• Collaborate with market teams, creative partners, and platform reps to drive programmatic innovation.
• Guide local markets in adapting global programmatic playbooks while allowing for regional flexibility.

Operational Excellence

• Design SOPs for campaign workflows, QA, and optimization standards.
• Ensure compliance with brand safety, viewability, fraud prevention, and privacy regulations.
• Lead integration of automation tools, AI optimizers, and API-based workflows.

Team Leadership

• Manage and mentor a team of programmatic traders and specialists, fostering growth in emerging areas like CTV and programmatic audio.
• Encourage certification completion (e.g., DV360, The Trade Desk Edge Academy, Amazon DSP).

Innovation & Growth

• Identify new inventory, data partners, and technology opportunities to expand programmatic capabilities.
• Lead tests on new formats such as AR-enabled display, retail media programmatic, and shoppable video.

What We’re Looking For

• 8+ years in digital marketing with a strong focus on programmatic media.
• Hands-on expertise in DV360, The Trade Desk, Amazon DSP, and other major buying platforms.
• Strong understanding of data onboarding, audience segmentation, and DMP/CDP integrations.
• Experience managing large budgets across multi-market, multi-channel programmatic campaigns.
• Proficiency in Excel, Google Sheets, and data visualization/reporting tools.
• Demonstrated ability to train and scale high-performing teams.
• Analytical, solution-oriented mindset with excellent communication skills.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Profile Summary: A highly skilled and client-focused Client Analytics Manager specialising in delivering insightful measurement and performance analysis for global clients. Proficient in leveraging various data sources and analytical tools to provide strategic recommendations that optimise marketing campaigns and drive business outcomes. Expertise in managing client relationships, translating complex data into clear, actionable insights, and ensuring the delivery of best-in-class analytical support for high-value accounts.  

Key Skills: 

• Strong analytical and quantitative skills with a focus on marketing performance, business impact, and client strategy. 

• Proficiency in interpreting measurement data from various vendors to provide strategic insights. 

• Experience with data visualisation tools (e.g., Tableau, Power BI) and advanced Excel for reporting and analysis. 

• Familiarity with advertising platforms like DV360 and The Trade Desk, enabling effective understanding of campaign data and optimisation opportunities. 

• Ability to translate complex data analysis into clear, concise, and actionable recommendations for clients and internal stakeholders. 

• Excellent communication and presentation skills, with a proven ability to manage client expectations and foster strong relationships. 

• Solid understanding of marketing KPIs, campaign optimisation, and measurement methodologies. 

• Experience with SQL and/or Python for data extraction and preliminary analysis. 

Description: 

• Manage and deliver high-quality analytics and measurement projects for a portfolio of global clients 

• Analyse campaign performance data, leveraging insights from various measurement vendors to identify opportunities for optimisation and demonstrate ROI. 

• Collaborate closely with client teams and internal stakeholders to define analytical objectives and deliver strategic recommendations that align with business goals. 

• Develop and present compelling reports and presentations to clients, clearly articulating findings, their business implications, and fostering a data-driven culture. 

• Ensure the consistent delivery of best-in-class analytical support, protecting existing revenue streams, maintaining client trust, and enhancing confidence in prop media solutions. 

• Provide guidance on measurement strategies and contribute to the evolution of analytical frameworks for key clients. 

Education: 

• Bachelor's Degree in Marketing, Business Analytics, Statistics, or a related quantitative discipline. 

Ideal Certifications: 

• Google Analytics Individual Qualification 

• Google Ads Certification 

• Tableau/Power BI Certification 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

#LI-GOC

Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.

Global leaders, including Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores, recommendation engines, and other use cases. 

Headquartered in Mountain View, California, with offices in London, Bangalore, and Tel Aviv. Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions. Unlike legacy NoSQL systems, our patented Hybrid Memory Architecture unlocks today’s hardware to deliver unimaginable performance and value for the most demanding data workloads—from the edge to the core, to the cloud.

As a Senior Software Engineer at Aerospike, you will play a pivotal role in advancing our high-performance, low-latency platform by developing core systems software with a strong emphasis on performance, reliability, and efficiency. Experience with kernel modules or filesystems is a plus, though not a core focus of this role. You will collaborate with project managers, performance engineers, and quality engineers to align development with business needs and ensure quality.

This is a hybrid role.Employees are expected to work from the Bangalore office 2-3 times a week.

Responsibilities

• Design and implement systems-level software, especially in areas related to networking, low-level I/O, and hardware interfaces.
• Develop high-performance, low-latency code for interacting with storage and network hardware.
• Debug and optimize OS-level issues across Linux-based environments.
• Ensure system quality through rigorous testing and benchmarking.
• Work with storage hardware to optimize performance.

Minimum Qualifications

• Fluent in C or C++ with deep understanding of low-level programming and memory management.
• Strong understanding of OS internals – threading, concurrency, memory management, and I/O subsystems.
• 5-8 years of experience in systems-level software development, such as databases, networking, kernel, drivers, RTOS, embedded, or firmware.
• Experience shipping and deploying performance-critical systems in production environments.
• Proficiency in at least one other language: C#, Go, Java, Python, Rust, etc.
• Self-motivated problem solver – you know when to execute, when to ask for help, and how to drive projects to completion.

Preferred Qualifications

• Experience with large distributed systems software internals, such as Lustre or Ceph.
• Knowledge of the CAP theorem and/or distributed consensus protocols (Paxos, Raft, etc.).
• Familiarity with low-level performance optimization techniques for high-throughput data processing.
• Knowledge of ACID, consistency models and indexing techniques.
• Experience with filesystems or Linux kernel development or tuning.
• Familiarity with PCIe, NVMe, DMA, RDMA, epoll, io_uring, or other low-level interfaces.

Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of our Global Operations Centre (GOC), you will partner with teams across the U.S., Europe, and Asia to deliver high-performance programmatic media solutions across multiple DSPs and channels.

You will lead strategy, execution, and optimization of display, video, native, CTV,  and emerging programmatic formats—ensuring global best practices are upheld while tailoring strategies to local market needs. This is a role for a programmatic expert who thrives at the intersection of data, technology, and media activation.

Skillset requirement:

Programmatic Strategy & Leadership

• Serve as the global lead for programmatic activation across all buying platforms.
• Develop strategies that leverage audience targeting, contextual intelligence, and dynamic creative optimization (DCO).
• Represent GOC in all programmatic-focused agency/market interactions, ensuring flawless communication and delivery.

Campaign Activation & Optimization

• Oversee setup, QA, optimization, and pacing of campaigns across DV360, The Trade Desk, Amazon DSP, Yahoo DSP, and other platforms.
• Implement structured testing across formats, creatives, and bidding strategies.
• Optimize toward CPA, ROAS, reach, or other KPIs using both manual levers and automated bidding.

Data, Measurement & Insights

• Partner with analytics teams to build custom dashboards and reporting frameworks.
• Apply multi-touch attribution, brand lift studies, and incrementality testing to evaluate performance.
• Ensure consistent taxonomy, naming conventions, and tracking across markets.

Stakeholder & Partner Management

• Collaborate with market teams, creative partners, and platform reps to drive programmatic innovation.
• Guide local markets in adapting global programmatic playbooks while allowing for regional flexibility.

Operational Excellence

• Design SOPs for campaign workflows, QA, and optimization standards.
• Ensure compliance with brand safety, viewability, fraud prevention, and privacy regulations.
• Lead integration of automation tools, AI optimizers, and API-based workflows.

Team Leadership

• Manage and mentor a team of programmatic traders and specialists, fostering growth in emerging areas like CTV and programmatic audio.
• Encourage certification completion (e.g., DV360, The Trade Desk Edge Academy, Amazon DSP).

Innovation & Growth

• Identify new inventory, data partners, and technology opportunities to expand programmatic capabilities.
• Lead tests on new formats such as AR-enabled display, retail media programmatic, and shoppable video.

What We’re Looking For

• 8+ years in digital marketing with a strong focus on programmatic media.
• Hands-on expertise in DV360, The Trade Desk, Amazon DSP, and other major buying platforms.
• Strong understanding of data onboarding, audience segmentation, and DMP/CDP integrations.
• Experience managing large budgets across multi-market, multi-channel programmatic campaigns.
• Proficiency in Excel, Google Sheets, and data visualization/reporting tools.
• Demonstrated ability to train and scale high-performing teams.
• Analytical, solution-oriented mindset with excellent communication skills.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Executive - Programmatic who will:

• Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
• Lead the training and growth of your local programmatic team!
• Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
• Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
• Serve as point of escalation for your team and take ownership of resolving challenges.
• Provide career development and coaching for your team. Improvement, and progress. Provide awareness and recognition for jobs well done.
• Provide support to in capacity planning & resource management for the team.
• Present strong and effective communication across all levels

 Skills and Experience

• 1-2 year's professional experience with digital media preferably within a media agency/trading desk
• Experience in Google Marketing Platform (DV360, CM, GA360).
• Experience in top AdTech & MarTech platforms.
• Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
• Hands on experience and knowledge on programmatic platforms.
• Clear thought process & strategy to build on existing businesses.
• Competent in all Microsoft office software
• Working experience in Agency, Trading Desks or Programmatic Tech Partners
• Actual Campaign execution experience with most of the local programmatic players as well as measurement providers

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for Senior Executive- E commerce who will:

.

The Senior Executive, Commerce role will have a deep interest and appreciation for the uniqueness of retail and marketplaces, and use their retail expertise to deliver excellence in biddable retail media channels: search and programmatic. In this role you’ll be involved in the end-to-end campaign process beginning with competitive research through to tactical optimization and performance reporting.

Job Responsibilities:

• Manage search and programmatic media activations across several retailer media networks, including but not limited to Amazon, CitrusAd, Criteo, The Trade Desk, Walmart, etc.
• Execute campaign setup, bid recommendations, and budgeting to ensure overall client goal attainment, including the use of retail bid management technologies where applicable such as Pacvue, Skai, and Epsilo.

• Interact effectively with regional teams internally (Europe, North America, Asia) and be a strong communicator.

• Optimize client accounts to meet their established KPIs.
• Ensure on-going campaign compliance to GroupM established guidelines and best practices.
• Prepare campaign performance reports on a weekly, monthly, and quarterly basis.
• Identify insights and optimizations utilizing historical data and competitive research.
• Address technical issues with media campaign serving.
• Understand key drivers of performance on various ecommerce platforms and marketplaces.
• Assist with reconciliation, invoicing/billing, trafficking, and mapping data to our internal media campaign management platform.
• Support junior teams’ work and assist in their development.

Minimum Requirements:

• At least 2 years of experience in biddable performance media execution, with a strong preference for retail media execution.
• Experience in campaign management and optimization across multiple retail platforms (Amazon, Instacart, Walmart, Target, Kroger, Criteo, Google, Meta, etc.).
• Strong drive to understand the retail landscape and latest trends in commerce media.
• Strong analytical skills, with the ability to analyze data and develop insights that inform strategy and optimization.
• Ability to collaborate and work effectively with internal teams and external partners.
• A self-starter attitude that thrives in a fast-paced environment.
• Basic knowledge of measurement capabilities and restrictions in 3^rd party partners preferred.
• Excellent project-management skills; able to coordinate projects across multiple teams and functions.
• Proficient in English.
• Experience across the Microsoft Office Suite, including Excel, PowerPoint, and Outlook.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Programmatic who will:

• Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
• Lead the training and growth of your local programmatic team!
• Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
• Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
• Serve as point of escalation for your team and take ownership of resolving challenges.
• Provide career development and coaching for your team. Improvement, and progress. Provide awareness and recognition for jobs well done.
• Provide support to in capacity planning & resource management for the team.
• Present strong and effective communication across all levels

Skills and Experience

• 3+ year's professional experience with digital media preferably within a media agency/trading desk
• Experience in Google Marketing Platform (DV360, CM, GA360).
• Experience in top AdTech & MarTech platforms.
• Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
• Hands on experience and knowledge on programmatic platforms.
• Clear thought process & strategy to build on existing businesses.
• Competent in all Microsoft office software
• Working experience in Agency, Trading Desks or Programmatic Tech Partners
• Actual Campaign execution experience with most of the local programmatic players as well as measurement providers
• Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Programmatic who will:

• Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
• Lead the training and growth of your local programmatic team!
• Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
• Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
• Serve as point of escalation for your team and take ownership of resolving challenges.
• Provide career development and coaching for your team. Improvement, and progress. Provide awareness and recognition for jobs well done.
• Provide support to in capacity planning & resource management for the team.
• Present strong and effective communication across all levels

Skills and Experience

• 3+ year's professional experience with digital media preferably within a media agency/trading desk
• Experience in Google Marketing Platform (DV360, CM, GA360).
• Experience in top AdTech & MarTech platforms.
• Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
• Hands on experience and knowledge on programmatic platforms.
• Clear thought process & strategy to build on existing businesses.
• Competent in all Microsoft office software
• Working experience in Agency, Trading Desks or Programmatic Tech Partners
• Actual Campaign execution experience with most of the local programmatic players as well as measurement providers
• Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.

 Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested, we'd love to know how you can positively impact our team with your experience!

 As an Equal Opportunities Employer, we believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status or disability status have no bearing on our hiring decisions, and we encourage all applicants.

 We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive - Programmatic who will:

• Develop strong relationships with counterparts in WPP GOC regional teams (Europe, U.S., Asia)
• Lead the training and growth of your local programmatic team.
• Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery.
• Be accountable for consistent work delivery to WPP GOC regional teams by ensuring a high quality of output.
• Serve as point of escalation for your team and take ownership of resolving challenges.
• Provide career development and coaching for your team.
• Line manages 2-5 direct reports with as many as 10 indirect reports.
• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done.
• Provide support to in capacity planning & resource management for the team.
• Present strong and effective communication across all levels.

Skills and Experience

• 3+ year's professional experience with digital media preferably within a media agency/trading desk
• Experience in Google Marketing Platform (DV360, CM, GA360).
• Experience in top AdTech & MarTech platforms.
• Experience in Client Decks, Programmatic Strategy, New Pitches, etc.
• Hands on experience and knowledge on programmatic platforms.
• Clear thought process & strategy to build on existing businesses.
• Competent in all Microsoft office software
• Working experience in Agency, Trading Desks or Programmatic Tech Partners
• Actual Campaign execution experience with most of the local programmatic players as well as measurement providers

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.