IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• MacOS experience required
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Familiarity with PowerShell required
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Familiarity with IP Telephony and cell phone technology
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Why Meriton?

• Medical Insurance, Dental Insurance, Vision Insurance
• 100% company match on 401(k) contributions, up to 6% of pay.
• Tuition Reimbursement
• Company-paid Disability insurance (short-term and long-term) 
• Company-paid group life insurance
• Paid Time Off & Holidays 
• Volunteer Hours
• Employee-paid supplemental insurance options
• Employee Assistance Program (EAP)
• FSA, HSA and commuter benefits options
• Paid parental leave
• Career growth and learning
• …and so much more!

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

Your Impact

If you love to get close to your users to understand and solve their problems quickly, this is the place for you. If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you. If you are interested in supporting a mission critical product used to save lives, this is the product for you.

Axon is seeking a high-energy, experienced Software Support Engineer with expertise in cloud solutions. This individual will play an instrumental role in supporting critical escalated issues and customer requests. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, thriving on resolving software issues, and building strong customer relationships.

What You’ll Do
Reports to: Manager, Technical Support

• Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services
• Provide front line support to Axon software customers while logging detailed notes on each customer interaction
• Collaborate with customers to determine the urgency of tickets/requests and identify their priority across engineering teams.
• Research, troubleshoot, diagnose customer issues and requests across all a variety of products and systems.
• Follow up with clients to ensure their systems are fully functional after troubleshooting
• Log & provide detailed notes on each customer interaction
• Develop knowledge base articles on top issues
• Participate in an on-call rotation for outage escalations
• Provide back-up support to other Axon Support teams and colleagues

What You Bring

• 3+ years of support experience for cloud-based products
• Track record of completing goals and driving initiatives to completion
• Experience working within the Law Enforcement/Public Safety space
• Forward Thinking and Task Driven
• Experience solving complex technical problems and leading support related projects
• Strong communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
• Experience working with applications like JSON schemas, GitHub, python, VS Code, Azure Data Studio, SSMS.
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving outcomes.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

#LI-hybrid

#LI-LSS1

P13951_3337053

About the team & role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

The Regional Sales Director for our Cloud Product Line Specialist team will have ownership of all elements of Cloud Native (Azure, AWS, GCP) data security products across the Central and Western Regions. This includes managing a team of AE’s toward discovering and developing new opportunities, managing pipeline, executing account strategies, managing customer expansion, evangelizing & enabling on the product message internally with our field team and externally with channel / strategic partners & interfacing with Rubrik's cross functional product, GTM & engineering reams. The RD will manage a team of sellers calling into Enterprise accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team.

What You’ll Do:

• Develops and implements a comprehensive strategy that maximizes Rubrik’s cloud position and opportunities across the territory.
• Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members.
• Hands on approach and thought leadership into account strategies and focus
• Sells and promotes the introduction of Rubrik to Enterprise prospects and provides guidance to the team on strategy, sales process and CxO level selling.
• Participates in strategic and tactical planning for the region and a key member of the Enterprise Management team.
• Develops and execute a Focus plan to maximize revenue and growth across the region.
• Drives accurate team forecasting practice in line with management expectations.
• Conducts weekly progress meetings with sales team.
• Assists in the development of short, medium, and long term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure region objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations is important.

Experience You’ll Need:

• 3+ years of experience in sales management and experience on working on cloud hyperscaler Infrastructure/Security Enterprise deals
• Relevant domain experience across backup, cloud and datacenter environments.
• Proven track record in a sales-driven organization, selling technology-related products and services
• Solid written, verbal, and presentation skills
• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
• Proven ability to work well as part of an extended sales team
• Knowledge of Rubrik’s specific domain area
• Experience with unstructured data is a plus

 #LI-Remote

#LI-CG1

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  

Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Western US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. 

What You’ll Do:

• Leads a team of Sales Engineers across the Americas region
• Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.
• Acts as technical expert
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Experience You’ll Need:

• 3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

#LI-CG1

#LI-REMOTE

job purpose:

Manager, Operational Excellence Analytics will play a pivotal role in manufacturing operations to advance fairlife’s data driven culture. This role will partner with Operations, Decision Intelligence teams, and the Enterprise Applications team to drive the development, delivery, and adoption of scalable analytics and enterprise solutions across each of the Manufacturing facilities. The Manager will oversee a team of Operations focused analytics professionals responsible for driving a data-driven culture through strategic leadership, technical expertise, and stakeholder engagement. The Manager will collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and drive business improvements within Operations.

responsibilities: 

· Lead the design, development, and deployment of analytics solutions across Operations within fairlife.

· Collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and execution of key projects within Operations.

· Manage and mentor a team of data analysts across each manufacturing location, fostering growth and technical excellence.

· Partner with business leaders to identify opportunities for data-driven decision-making and prioritize analytics initiatives.

· Oversee the creation and maintenance of dashboards, reports, and visualizations that support strategic and operational goals.

· Ensure data integrity, performance optimization, and adherence to reporting standards.

· Partner with Operations teams and the Decision Intelligence teams to develop and deliver an analytics strategy that aligns with broader organizational objectives within the Decision Intelligence framework.

· Drive adoption of analytics tools and platforms, including Power BI, Azure, and Microsoft Fabric.

· Promote a culture of continuous improvement, innovation, and customer service within the data systems and analytics team

skills/qualifications required: 

· 5–8+ years of experience in analytics, data science, or business intelligence, including team leadership.

· Proven ability to translate business needs into scalable technical solutions.

· Strong proficiency in SQL, DAX, and data visualization tools such as Power BI.

· Demonstrated success in creating, publishing, and managing data-driven reports and dashboards.

· Excellent communication and stakeholder management skills.

· Highly detail-oriented, with a strong commitment to data accuracy and quality.

· Self-starter with a growth mindset and a passion for data.

· Comfortable working in ambiguous, fast-paced, and entrepreneurial environments.

· Experience in or supporting manufacturing environments is a plus.

· Bachelor’s degree in analytics, data science, computer science, or a related field.

· Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

food safety requirements:

· Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

· Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.

· Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.

· Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.

· Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.

· Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.

· In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location: Coopersville, MI; Goodyear, AZ; or Webster, NY

reports to: Senior Director, Operational Excellence

travel requirements: 25%

exempt/nonexempt: exempt

What The Role Is

We are seeking a talented Senior Data Engineer to design, build, and maintain our data infrastructure supporting mission-critical energy operations. You'll work at the intersection of renewable energy and data, developing pipelines that process everything from real-time asset performance data to complex trading and risk analytics. This hybrid role offers the opportunity to make a direct impact on clean energy operations while working with a cutting-edge data stack including Snowflake, Dagster, dbt, Modal, and GitLab.

What You'll Be Doing

Analytics Infrastructure & Data Warehouse Management

• Design, deploy, and maintain scalable data infrastructure to support enterprise analytics and reporting needs
• Manage Snowflake instances, including performance tuning, security configuration, and capacity planning for growing data volumes
• Optimize query performance and resource utilization to control costs and improve processing speed

Data Pipeline Development & Orchestration

• Build and orchestrate complex ETL/ELT workflows using Dagster to ensure reliable, automated data processing for asset management and energy trading
• Develop robust data pipelines that handle high-volume, time-sensitive energy market data and asset generation and performance metrics
• Implement workflow automation and dependency management for critical business operations

Data Transformation & Analytics Support

• Develop and maintain dbt models to transform raw data into business-ready analytical datasets and dimensional models
• Create efficient SQL-based transformations for complex energy market calculations and asset performance metrics
• Support advanced analytics initiatives through proper data preparation and feature engineering

Data Quality & Governance

• Implement comprehensive data validation, testing, and monitoring frameworks to ensure accuracy and consistency across all energy and financial data assets
• Establish data lineage tracking and privacy controls to meet regulatory compliance requirements in the energy sector
• Develop alerting and monitoring systems for data pipelines, including error handling, SLA monitoring, and incident response

CI/CD & DevOps

• Lead continuous integration and deployment initiatives for Dagster and dbt pipelines, and Streamlit/Gradio application deployments to Linux servers
• Implement automated testing and deployment automation for data pipelines and analytics applications
• Manage version control and infrastructure as code practices

Cross-functional Collaboration

• Partner with Analytics Engineers, Data Scientists, and business stakeholders to understand requirements and deliver solutions
• Work closely with asset management and trading groups to ensure real-time data availability for market operations and risk calculations
• Collaborate with credit risk teams to develop data models supporting financial analysis and regulatory reporting
• Translate business requirements into technical solutions and communicate data insights to stakeholders

Documentation & Security

• Create and maintain technical documentation, data dictionaries, and onboarding materials for data assets
• Implement role-based access controls, data encryption, and security best practices across the data stack
• Monitor and optimize cloud infrastructure costs, implement resource allocation strategies, and provide cost forecasting

What You'll Bring

• Experience: 4+ years of hands-on data engineering experience in production environments
• Education: Bachelor's degree in Computer Science, Engineering, or a related field
• Data Orchestration: Proficiency in Dagster for pipeline scheduling, dependency management, and workflow automation; Airflow experience a plus
• Cloud Data Warehousing: Advanced-level Snowflake administration, including virtual warehouses, clustering, security, and cost optimization
• Data Transformation: Proficiency in dbt for data modeling, testing, documentation, and version control of analytical transformations
• Programming: Strong Python and SQL skills for data processing and automation
• CI/CD: 3+ years of experience with continuous integration and continuous deployment practices and tools; proficiency in GitLab CI/CD required (GitHub Actions experience a plus)
• Database Technologies: Advanced SQL skills, database design principles, and experience with multiple database platforms
• Cloud Platforms: Proficiency in AWS/Azure/GCP data services, storage solutions (S3, Azure Blob, GCS), and infrastructure as code
• Data Integration: Experience with APIs, various data connectors, and formats
• Data Security: Understanding of data security best practices, access controls, encryption, and role-based access management
• AI & LLM Proficiency: Practical experience integrating and leveraging large language models (e.g., OpenAI, Anthropic, or open-source models) within data workflows; ability to apply LLMs efficiently and securely, with awareness of data privacy boundaries, prompt injection risks, and responsible AI usage in production environments
• Problem-Solving: Strong analytical and troubleshooting skills with attention to detail
• Communication: Ability to work effectively with both technical and business stakeholders
• Work Style: Comfortable with a hybrid work environment (2-3 days in office); highly autonomous and self-directed with a strong work ethic and growth mindset; exceptional attention to detail; able to take ownership of projects end-to-end with minimal oversight

What Would Be Nice

• Experience in the energy, utilities, or financial services industries
• Knowledge of energy trading concepts, market data, or asset management
• Familiarity with data governance frameworks and regulatory compliance (SOX, GDPR, CCPA)
• Experience with infrastructure as code (Terraform, CloudFormation)

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

Your Impact 

As Axon's Senior Director, Business Technology (IT CRM), you'll lead one of the most important technology platforms in the company. Salesforce is the backbone of how Axon sells, quotes, bills, and serves customers — spanning Sales Cloud, CPQ, Billing, Experience Cloud, Service Cloud, Agentforce, and deep integrations across our business technology ecosystem.

You'll help guide Axon's end-to-end Quote-to-Cash transformation — modernizing how the business moves from opportunity to quote to order to revenue, and unlocking the velocity and accuracy the next phase of Axon's growth depends on. You'll also set the strategy for how AI is integrated into the platform to make sellers, agents, and operations teams dramatically more productive.

This is a senior leadership role for someone who has scaled Salesforce platforms in high-growth B2B environments. You'll set the multi-year platform strategy, build and lead a team of architects, developers, and admins, and partner directly with executive stakeholders across Sales, RevOps, Finance, Customer Success, and IT. You'll be accountable for the platform's technical excellence, delivery rigor, and business outcomes — and for building the team and operating model to sustain both as Axon continues to grow.

What You’ll Do 

Location: Location: Hybrid from one of our US offices (Boston, Scottsdale AZ, NYC, San Francisco) 

In Office Expectations: 4 days per week (Tuesday-Friday)

Office Locations: 

• Own the multi-year strategy and roadmap for Axon's Salesforce platform across Sales Cloud, CPQ / Revenue Cloud, Billing, Experience Cloud, and connected enterprise systems
• Lead Axon's Quote-to-Cash transformation — modernizing the end-to-end flow from opportunity to quote to order to revenue, and driving measurable improvement in velocity and accuracy
• Set the strategy for AI on the Salesforce platform — Agentforce, Einstein, and embedded LLM-powered workflows and custom applications that make sellers, agents, and operations teams meaningfully more productive
• Establish and enforce architectural standards, governance, security posture, and DevOps maturity across the Salesforce footprint
• Lead and grow a team of managers and individual contributors — architects, developers, admins, and business analysts — including hiring, coaching, performance management, and org design
• Partner with executive stakeholders across GTM, Finance, and Operations to translate business priorities into a roadmap to drive measurable outcomes
• Manage the platform budget, vendor relationships, SI partnerships, and license strategy — including RFP/RFI processes, contract negotiation, and total cost of ownership
• Own the relationship with Salesforce as a vendor — influencing product roadmaps, navigating contract cycles, and managing escalations
• Define the metrics and dashboards that track platform health, delivery performance, and business outcomes
• Represent Salesforce in executive forums, steering committees, and cross-functional planning cycles
• Build a culture of technical excellence, ownership, and customer obsession within the team

What You Bring

• 12+ years in enterprise technology, with 5+ years leading Salesforce platform teams at the Director level or above
• Demonstrated experience scaling Salesforce orgs in high-growth B2B environments — with CPQ and Billing in production
• Track record of leading Quote-to-Cash transformations end to end — opportunity through revenue recognition
• Experience applying AI on the Salesforce platform — Agentforce, Einstein, or comparable LLM-powered capabilities — to drive real productivity gains
• Track record of building and managing teams of architects, developers, admins, and analysts, including managing managers
• Deep technical fluency in Salesforce architecture — able to challenge and direct senior architects credibly
• Broad technical fluency beyond Salesforce — comfortable making informed architectural decisions across integration patterns, data platforms, identity, and adjacent SaaS systems
• Strong grasp of modern enterprise architecture concepts — APIs and event-driven integration, cloud platforms (Azure, AWS), data warehousing, and security and identity at scale
• Proven success partnering with C-suite and SVP-level GTM and Finance stakeholders
• Experience owning multi-million-dollar platform budgets, vendor negotiations, and SI partner relationships
• Discipline around cost/benefit analysis, RFP/RFI processes, and translating business needs into sustainable technology decisions
• Strong delivery and operating rigor — roadmap, OKRs, release governance, incident management
• Excellent executive communication and stakeholder management skills

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

This is a pivotal client-facing role offering significant opportunities for leadership and professional development in a rapidly growing business environment. You will collaborate closely with clients and internal project teams to architect and deliver robust data conversion and integration solutions that provide substantial value to our public safety partners. This position involves implementing and refining processes to guarantee quality, enhance productivity, and ensure client satisfaction. Operating with a high degree of autonomy, the Solution Architect, Data Conversion is responsible for achieving superior customer satisfaction through the timely and effective delivery of technical services, including schema transformation, technical project scoping, and comprehensive system analysis.

What You’ll Do

Travel: Ability to travel up to 30%

• Serve as a key client-facing technical expert within the Software Solutions Delivery Team.
• Collaborate with a multidisciplinary team of networking and software professionals to implement Axon technology for public safety clients.
• Manage the full lifecycle of technical projects, both remotely and on-site at client locations.
• Engage effectively with technical and non-technical leadership within public safety agencies to communicate project progress, risks, and outcomes.
• Partner with the account management team to ensure client needs are comprehensively addressed and expectations are exceeded.
• Uphold and champion the highest standards of service delivery for all Axon software deployments.
• Identify and assess data conversion and integration requirements and opportunities when migrating from agency legacy systems (cloud and/or on-premise) to Axon’s product suite.
• Design, document, and recommend comprehensive data conversion plans, methodologies, and validation strategies tailored to achieve critical agency objectives.
• Work closely with product management, sales, software engineering teams, and agency technical stakeholders to deeply understand agency goals, data landscapes, and desired program outcomes.
• Utilize and contribute to a library of data tools, ETL scripts, data validation routines, and established best practices to design and oversee the execution of complex projects.
• Leverage Artificial Intelligence (AI) tools and techniques to optimize data conversion processes, improve accuracy, and enhance overall project efficiency.

What You Bring

• Bachelor’s Degree highly preferred or equivalent work experience
• 5+ years experience in analyzing and developing technical systems and software solutions
• Hands-on experience with APIs structures and systems integration (REST, SOAP)
• Minimum basic (or Intermediate) skills in; SQL, Python, and Azure Cloud tools
• Data-mapping project experience for ETL (Extract, Transform, Load)
• Familiar with cloud technologies as well as software development packages and data management tools
• Manage technical projects remotely and at client sites
• Demonstrated system-level understanding of enterprise software systems
• Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
• Experience delivering enterprise software in a regulated environment (GovTech, HIPAA, FinTech, ISO, etc)
• Project Management experience and/or certifications (i.e. PMI Certifications)
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment.
• Past experience deploying and implementing a Records Management System (RMS), Computer Aided Dispatch (CAD), or both, into a public safety agencies a plus.
• Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Location: Scottsdale, Arizona, United States (Greater Phoenix Area) - 4 days in-office required
Reports to: Sr. Director, Global Support
Direct Reports: 12-15, with 1 Team Lead
 

Your Impact

As the Sr. Manager of Technical Support, you will lead and scale a high-performing team of advanced technical engineers and Team Leads responsible for resolving complex, multi-product issues across Axon’s hardware and software ecosystem. You will drive technical excellence and operational rigor, strengthen escalation and incident management practices, and partner closely with Engineering and Product to address systemic issues and improve reliability. In addition, you will mentor and develop deep technical talent, spearhead process and tooling enhancements, and implement automation and AI-driven solutions that elevate diagnostic capabilities and transform how we support mission-critical customers.

What You’ll Do

1. Advanced Technical Leadership

• Leads Tier 1 Engineers, Field Support Engineers, and Team Leads supporting body cameras, TASER devices, Evidence.com, Interview Room, and Fleet solutions.
• Oversees complex, multi-product troubleshooting across hardware, firmware, networking, and cloud systems.
• Establish structured diagnostic and root cause methodologies.
• Ensures strong technical depth and SME development across product lines.

2. Escalation & Incident Management

• Owns Tier 1 escalation strategy and high-severity incident response.
• Leads cross-functional resolution efforts with Engineering, Product, and other cross-functional teams.
• Drives timely containment and clear executive-level communication during critical events.
• Conducts post-incident reviews and implements corrective actions.

3. Cross-Functional Partnership & Product Feedback

• Translates support trends into actionable engineering and product insights.
• Partners to improve diagnostic tooling, documentation, and product reliability.
• Ensures Tier 1 readiness for new feature and hardware launches.

4. Operational & Performance Excellence

• Owns Tier 2 performance metrics including MTTR, escalation rates, and defect trends.
• Designs scalable workflows for complex technical case management.
• Strengthens Tier 1 to Tier 2 handoffs and knowledge transfer processes.
• Builds a high-performance culture focused on accountability, quality, and customer impact.

What You Bring

• Embodies an #OWN IT mindset when it comes to helping customers and solving complex problems
• Demonstrates an AI-first approach to solving business problems
• Excellent verbal and written communication skills
• Proficient with Windows operating systems, mobile devices and cloud-based solutions
• Strong comprehension of internet networking & routing, hardware and software troubleshooting
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Preferred Qualifications

• 5-7 years’ leadership experience in an tiered technical support environment
• Bachelor’s degree in a technical field is preferred or equivalent work experience
• Experience in an IoT (hardware/software/network), big tech, or telematics company highly preferred
• Strong knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
• Strong knowledge of virtualization and virtual machines
• Strong knowledge of computer/server hardware, operating systems, and storage devices
• Strong knowledge of redundant storage solutions such as RAID
• Experience using Secure Shell (SSH)
• Experience with SSO identity providers: ADFS, Azure, OKTA
• Strong written and verbal communication skills and executive presence required

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Paid time off
• Robust parental leave policy
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon's Senior D365 F&O Solutions Analyst, you will be the connective tissue between our enterprise systems, financial operations, and the next generation of AI-powered automation. You'll leverage Microsoft Dynamics 365 F&O to drive supply chain excellence while bringing deep finance and accounting knowledge to optimize end-to-end business processes. This role is for someone who doesn't just use technology — they push it forward, actively deploying AI agents, Power Platform solutions, and MCP integrations to multiply the impact of every process they touch. If you're excited by the idea of building agentic workflows that help Axon's mission scale, this is your seat at the table.

What You'll Do

Location: 4 days in the office (Tuesday-Friday) Hybrid from Axon HQ locations - Scottsdale, Seattle, Boston, Atlanta and New York.

Reports to: Director, D365 Enterprise Applications

Direct Reports: None (Individual Contributor with strong cross-functional influence)

• Own and optimize D365 F&O modules spanning Supply Chain Management (procurement, inventory, warehouse management, supply planning) and Finance (general ledger, accounts payable/receivable, fixed assets, cost accounting) — ensuring system configuration aligns with evolving business needs and financial controls.
• Drive AI-first process improvement by designing and deploying agentic workflows using Microsoft Copilot Studio, Power Automate, and MCP integrations that reduce manual effort across finance and supply chain operations.
• Partner with Finance leadership to ensure accurate financial reporting, month-end close support, cost variance analysis, and compliance with GAAP — translating accounting requirements into D365 configurations and automation solutions.
• Build and maintain Power Platform solutions (Power Apps, Power Automate, Power BI) that surface real-time supply chain and financial KPIs to business stakeholders, enabling data-driven decisions at every level.
• Lead cross-functional discovery and requirements gathering with Finance, Operations, Procurement, and IT teams — translating business needs into functional D365 specifications, user stories, and solution designs.
• Implement and manage agentic AI experiences — using tools such as Azure AI Foundry, Copilot Studio, or third-party LLM integrations via MCP.
• Serve as a subject matter expert on D365 F&O data models, supporting integrations with external systems (EDI, Salesforce, etc.) and ensuring data integrity across the enterprise technology stack.
• Champion a culture of continuous improvement and AI literacy within the Finance and Supply Chain teams — conducting enablement sessions, documenting processes, and identifying the next wave of automation opportunities.
• Support system upgrades, new module rollouts, and D365 release wave evaluations — assessing impact, coordinating testing, and communicating changes to business users.

What You Bring

• 7+ years of hands-on experience with Microsoft Dynamics 365 F&O in a functional or techno-functional capacity, with deep expertise in: Supply Chain Management, Procurement & Sourcing, Inventory Management, Finance/GL, or Cost Accounting.
• Solid foundation in Finance & Accounting principles — you can hold your own in a conversation about month-end close, cost variance, AP/AR workflows, or financial controls, and you understand how those requirements translate into D365 configuration.
• Demonstrated experience building agentic or AI-powered solutions — whether through Microsoft Copilot Studio, Power Automate with AI Builder, Azure AI services, LLM integrations via MCP, or equivalent platforms. You actively use AI in your day-to-day work, not just talk about it.
• Proficiency in the Microsoft Power Platform (Power Apps, Power Automate, Power BI) with a track record of delivering production solutions that solved real business problems.
• Strong analytical and problem-solving skills — able to diagnose process gaps, design elegant solutions, and communicate trade-offs clearly to both technical and non-technical audiences.
• Experience working in a fast-paced, high-growth technology or manufacturing environment, ideally supporting global finance or supply chain operations.
• Bonus: Familiarity with D365 F&O technical concepts (X++ basics, data entities, LCS, Azure DevOps ALM), or experience integrating D365 with MCP-enabled AI agents or external LLM tooling.

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. #LI-REMOTE

As a Solutions Architect on the Digital Natives team, you will shape the future of the big data landscape by working with the most sophisticated data engineering and data science teams in the world.

Reporting to the Field Engineering Manager, you will collaborate with customer stakeholders, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide one of our largest AI native customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 7+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• Experience building distributed data systems
• Comfortable programming in, and debugging, Python and SQL
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Expertise in one of the following:
  • Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
  • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow)
• Available to travel to customers in your region
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Nice to have: Databricks Certification

NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply.  We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

Your Impact

This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis.

What You’ll Do

Location: Remote
Travel: up to 30% within the U.S
Reports to: Manager, Solutions Architect

• Work as a client-facing member of the Software Solutions Delivery Team
• Work with a team of networking and software professionals to deliver Axon technology to small and mid-market, T1200, and Majors clients across various industries including public safety
• Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements, addressing Information Security evaluations and completing architecture review boards
• Manage technical projects remotely and at client sites
• Engage with client’s technical and non-technical leadership to communicate project progress
• Work with account management team to ensure customer needs are being met
• Ensure the highest level of service for Axon software deployments
• Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon’s products
• Recommend deployment plans for identified integrations that drive key outcomes for the agency
• Work closely with project team, product, engineering, sales, and agency technical stakeholders to understand agency goals and program outcomes
• Capture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements, work with Director of Integrations and developers to build, test, and deploy new integrations
• Work with the Director of Integrations and developers to build and document integrations and support requirements
• Write code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration)

What You Bring

• Bachelor’s Degree highly preferred or equivalent work experience
• 4+ years of experience in analyzing and developing technical systems and software solutions
• Expert networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems
• Expert-level understanding of Linux frameworks, including containerization platforms (Docker preferred)
• Advanced understanding of cloud technologies as well as software development packages and data management tools
• Advanced experience with IT business processes including Architecture Review Boards, IT Security Reviews,
• Advanced hands-on experience with APIs structures and systems integration (REST, SOAP)
• Advanced skills in SQL, Python, Java, and Cloud (AWS and/or Azure)
• Demonstrated system-level understanding of enterprise software systems
• Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
• Project Management experience and/or certifications (i.e., PMI Certifications) are a plus, but not required
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment
• Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance
• Handle confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

#LI-Hybrid

Your Impact

Law enforcement agencies need training systems informed by real data about how officers perform in the field. We've spent the last few years collecting that data and validating the data products that create actionable insights that trainers can use to make encounters more effective, less injurious, and safer for everyone involved. We've shipped the simple models, but now we need to get our customer-validated models into production. Your job is not just to ship them, but to ensure that we have a strategic pipeline to continue delivering data products for our customers for years to come. What works in research needs to be production-grade, reliable, and reusable.

We're a small, technically deep team embedded in Axon's TASER pillar. Our work spans hardware telemetry and behavioral science — we analyze TASER device data, build models that drive training recommendations for law enforcement agencies, and ship the analytical tools that get those insights to the people who can act on them. Our analyses reach the C-suite. Our models become user-facing features. We're working toward Axon's Moonshot: reduce fatal officer-involved shootings by 50% in the next decade.

The head of product was a Staff Engineer. Our TPM ran a 60-person engineering organization. Both product managers have quantitative degrees — applied mathematics and engineering. Our program manager for TREND is a former state police lieutenant with over 30 years of experience in law enforcement. Our designer is part of the team, not separated from it. We built this team to cover the full space — engineering, data, product, and domain — and this hire is the next deliberate addition.

This is the opposite of a silo — and it comes with a tradeoff: you won't always have another SWE in the room, so you'll need to be technically self-sufficient. What you get in return is a team with more depth of experience per person than most engineering environments you've worked in.

What You’ll Do

Location: This role is based out of one of our US-based offices (Seattle or Scottsdale) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports to: Director, TASER Data Science

• Build and ship data products: dashboards, metrics systems, and recommendation tools that drive real decisions
• Own production ML deployment — bring models from research to reliable production systems with monitoring, versioning, and operational rigor
• Build and own data pipelines from TASER device telemetry through to analytics surfaces used by agencies and internal stakeholders
• Set technical direction for the team's engineering practices — the data scientists here write code and want to do it better; you'll be the senior engineering voice they've been missing
• Work across the full stack — device-side data ingestion through user-facing analytics — and move between projects to build breadth
• Use AI tools as a core part of your development workflow, not a novelty

What You Bring

Must-haves:

• You write production code at a high standard — strongly typed, comprehensively tested, designed for the people who will maintain it after you. We write Python like software engineers, not data scientists.
• You've deployed and operated ML systems in production: model serving, monitoring, failure handling, and the operational rigor that keeps them running
• You identify the most important technical work and go after it — you've shaped technical roadmaps, influenced peers and organizational direction, and moved goals forward with or without explicit direction
• You define the problem as much as you solve it — you thrive in a team where requirements evolve as you learn, and you see that as a feature, not a bug
• You've worked with real-world messy data: device logs, behavioral data, event streams, or similar

Strong preferences:

• Advanced degree in a quantitative or analytical field — PhDs are very welcome, we already have three
• Intellectual background outside computer science is genuinely valued here: statistics, physics, engineering, biology, economics, linguistics, philosophy — it doesn't have to be a "hard science." We hire for intellectual diversity because it makes the work better.
• Hands-on experience with ML production tooling: model registry, serving infrastructure, pipeline orchestration, and model monitoring
• Experience with cloud data platforms in an ML context (Azure ML, Databricks, Snowflake) and batch or streaming pipeline architecture
• Experience with hardware-adjacent data: device telemetry, IoT event logs, or similar

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Sr SWE -AI

Senior Software Engineer, AI Platform (Corporate AI Team)

Team & Role Overview

Axon’s Corporate AI Team sits within the Enterprise Data organization and focuses on internal-facing AI solutions that help Axon employees do more high‑value work with less manual effort. The team builds and operates Cortex, Axon’s internal AI platform that provides GPT‑class models, chat assistants, and secure integrations with systems like Quip, Jira, Slack, Microsoft 365, Snowflake, and more.
We’re looking for a Senior Software Engineer, AI Platform to help design, build, and scale this platform. In this role, you’ll:

• Own core services and integrations that power AI experiences for thousands of Axon employees.
• Collaborate with Corporate AI, Data Engineering, and business teams to turn real workflows into secure, reliable AI‑powered tools.
• Help define best practices and patterns for building production‑grade LLM and agentic workloads at Axon.

This is a hands‑on senior IC role—you’ll spend most of your time designing, coding, and operating production systems, not managing people.

What You’ll Do

Build and Evolve the AI Platform

• Design, build, and operate services that power Axon’s internal AI platform (Cortex), including chat experiences, agents, and integrations with enterprise systems.
• Implement and standardize patterns for deploying AI‑driven applications (APIs, web services, workflows, agents) across Axon’s cloud environments.
• Own and extend connectors and MCP integrations (e.g., Jira, Quip, Slack, M365, Snowflake) that allow LLMs to safely read and write data in Axon systems.
• Measure and improve reliability, latency, and cost for AI workloads, using telemetry and feedback from real users.

Deployment, Integration, and Reliability

• Drive the end‑to‑end lifecycle of new AI features—from prototype to hardened production service (design, implementation, testing, rollout, and operations).
• Evaluate new AI services (e.g., OpenAI, AWS Bedrock, Azure ML) for fit, performance, and cost; recommend and implement the right options for each use case.
• Implement monitoring, alerting, and auditing for AI services, ensuring we can trace usage, detect anomalies, and keep systems healthy in production.

Enablement, Best Practices, and Architecture

• Help define and document best practices for GPT/LLM solution development, including prompt engineering, RAG patterns, agentic workflows, and safe tool use.
• Partner with Corporate AI and Enterprise Architects to shape reference architectures for AI‑enabled apps and workflows (scalability, resiliency, observability, data access).
• Contribute to internal starter kits, training content, and templates that help other engineers and analysts build on the platform effectively.

Security, Governance, and Responsible AI

• Implement and maintain secure patterns for API key management, secrets, and access to models and data sources, aligned with Axon’s security and compliance standards.
• Work with Data, Security, and Governance partners to operationalize responsible AI guardrails—e.g., model selection, data minimization, logging, and usage controls.
• Ensure that new capabilities respect permissions, auditing, and policy requirements across systems like Jira, Quip, Slack, M365, and Snowflake.

Collaboration and Communication

• Collaborate closely with Data Engineering, Solution Architecture, and business teams (Finance, Sales, Operations, etc.) to turn real workflows into repeatable AI solutions.
• Clearly communicate design decisions, trade‑offs, and status to technical and non‑technical stakeholders.
• Participate in brainstorming and discovery sessions to identify “big dumb problems worth solving” with AI and automation.

What You Bring

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 4+ years of professional software engineering experience, including building and operating production services or platforms.
• Strong proficiency in at least one of: Python, TypeScript/JavaScript, or Java.
• Experience with at least one major cloud provider (AWS, Azure, or GCP) and comfort working with cloud‑native services (functions, containers, managed databases, queues, storage).
• Solid understanding of web service fundamentals (APIs, authentication/authorization, observability, CI/CD) and how to build reliable, maintainable systems.
• Demonstrated interest in AI/ML and LLMs—for example, integrating with OpenAI, Bedrock, or similar APIs; building GPT‑style apps; or using AI‑assisted development tools.
• Basic understanding of security best practices (secrets management, least‑privilege access, audit logging) and eagerness to deepen this in the context of AI platforms.
• Strong communication and collaboration skills, with comfort working in a fast‑moving, experimental environment.

Preferred Experience

You don’t need all of these, but experience in several of the following will help you ramp quickly:

• Hands‑on work with LLM platforms and tools, such as OpenAI (ChatGPT / APIs), AWS Bedrock, Azure OpenAI, or Azure ML Studio.
• Experience integrating with enterprise systems like Jira, Confluence/Quip, Slack, M365, Salesforce, or Snowflake—especially via APIs or connectors.
• Familiarity with RAG (Retrieval‑Augmented Generation), semantic search, or vector stores in production contexts.
• Exposure to DevOps / platform engineering: Terraform or similar IaC, GitHub Actions or other CI/CD systems, containerization (Docker, Kubernetes), and application monitoring stacks.
• Experience building internal platforms or self‑service tools used by multiple teams.
• Participation in enablement activities (internal trainings, office hours, documentation, or community programs like Axon’s Champions Circle) is a plus.

Your Impact

As an Infrastructure Architect, you will be responsible for the technical direction, architectural integrity, and operational maturity of Axon’s core infrastructure platforms. This includes ownership of our virtualization environments, storage platforms, cloud infrastructure (Azure and AWS), database services, and foundational platform services that support both corporate IT and product-facing teams.

You will act as the senior technical authority for infrastructure architecture—making design decisions, setting standards, and guiding execution—while remaining hands-on where it matters most. Your work will directly influence how Axon scales its environments, improves reliability, controls cost, and supports business-critical workloads across on-prem and cloud ecosystems.

In this role, you will lead and manage a team of Server and Infrastructure Engineers, providing technical direction, mentoring, and prioritization, while partnering closely with Network Architecture, Platform Engineering, Security, and Product (R&D) teams. You will serve as a key interface between corporate infrastructure and product engineering, ensuring infrastructure solutions are well-architected, secure, and aligned with Axon’s long-term strategy.

This role is ideal for a senior technologist who combines deep infrastructure expertise, architectural thinking, and people leadership, and who is motivated by building scalable, durable platforms rather than just keeping the lights on.

What You’ll Do 

Location: Scottsdale, AZ or Boston, MA - Onsite 4x a week
Reporting to: Sr. Manager, Network/Infrastructure

• Own the architecture and technical direction for Axon’s infrastructure platforms, including VMware, storage, cloud (Azure/AWS), databases, and core platform services.
• Lead and manage a team of infrastructure engineers, providing technical guidance, prioritization, and mentorship while ensuring high operational standards.
• Design, review, and approve infrastructure solutions supporting corporate IT and Axon product/R&D teams, balancing scalability, security, reliability, and cost.
• Remain hands-on in critical areas such as virtualization, cloud engineering, storage, and database platforms, serving as a senior escalation point.
• Partner closely with Network, Platform, Security, and Product teams to deliver well-architected, cross-functional solutions.
• Drive infrastructure modernization efforts, including migrations, lifecycle management, technical debt reduction, Infrastructure as Code (IaC), and automation.
• Establish standards, documentation, and best practices to improve resilience, observability, and operational maturity.
• Define, implement, and report on key infrastructure metrics and KPIs to provide visibility into platform health, capacity, cost, reliability, and team performance.
• Support planning and execution of infrastructure initiatives aligned with business growth and long-term strategy.

What You Bring

• 8+ years of experience in infrastructure engineering, with demonstrated ownership of complex on-prem and cloud environments.
• Deep hands-on expertise with VMware virtualization, enterprise storage, and cloud infrastructure (Azure required; AWS preferred).
• Strong experience with database and platform services, including SQL-based environments.
• Proven experience leading and managing technical infrastructure teams, with a track record of driving results through others.
• Proven experience defining, tracking, and reporting on infrastructure metrics, KPIs, and dashboards for leadership visibility and data-driven decisions.
• Hands-on experience with Infrastructure as Code (IaC) and automation tools (e.g. Terraform, Ansible, GitHub Actions) to deliver repeatable, scalable, and version-controlled infrastructure across hybrid environments.
• Strong communicator and collaborator who aligns with Axon’s values of ownership, accountability, teamwork, and mission focus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact 

As an Infrastructure Architect, you will be responsible for the technical direction, architectural integrity, and operational maturity of Axon’s core infrastructure platforms. This includes ownership of our virtualization environments, storage platforms, cloud infrastructure (Azure and AWS), database services, and foundational platform services that support both corporate IT and product-facing teams.

You will act as the senior technical authority for infrastructure architecture—making design decisions, setting standards, and guiding execution—while remaining hands-on where it matters most. Your work will directly influence how Axon scales its environments, improves reliability, controls cost, and supports business-critical workloads across on-prem and cloud ecosystems.

In this role, you will lead and manage a team of Server and Infrastructure Engineers, providing technical direction, mentoring, and prioritization, while partnering closely with Network Architecture, Platform Engineering, Security, and Product (R&D) teams. You will serve as a key interface between corporate infrastructure and product engineering, ensuring infrastructure solutions are well-architected, secure, and aligned with Axon’s long-term strategy.

This role is ideal for a senior technologist who combines deep infrastructure expertise, architectural thinking, and people leadership, and who is motivated by building scalable, durable platforms rather than just keeping the lights on.

What You’ll Do 

Location: Scottsdale, AZ or Boston, MA - Onsite 4x a week
Reporting to: Sr. Manager, Network/Infrastructure

• Own the architecture and technical direction for Axon’s infrastructure platforms, including VMware, storage, cloud (Azure/AWS), databases, and core platform services.
• Lead and manage a team of infrastructure engineers, providing technical guidance, prioritization, and mentorship while ensuring high operational standards.
• Design, review, and approve infrastructure solutions supporting corporate IT and Axon product/R&D teams, balancing scalability, security, reliability, and cost.
• Remain hands-on in critical areas such as virtualization, cloud engineering, storage, and database platforms, serving as a senior escalation point.
• Partner closely with Network, Platform, Security, and Product teams to deliver well-architected, cross-functional solutions.
• Drive infrastructure modernization efforts, including migrations, lifecycle management, technical debt reduction, Infrastructure as Code (IaC), and automation.
• Establish standards, documentation, and best practices to improve resilience, observability, and operational maturity.
• Define, implement, and report on key infrastructure metrics and KPIs to provide visibility into platform health, capacity, cost, reliability, and team performance.
• Support planning and execution of infrastructure initiatives aligned with business growth and long-term strategy.

What You Bring

• 8+ years of experience in infrastructure engineering, with demonstrated ownership of complex on-prem and cloud environments.
• Deep hands-on expertise with VMware virtualization, enterprise storage, and cloud infrastructure (Azure required; AWS preferred).
• Strong experience with database and platform services, including SQL-based environments.
• Proven experience leading and managing technical infrastructure teams, with a track record of driving results through others.
• Proven experience defining, tracking, and reporting on infrastructure metrics, KPIs, and dashboards for leadership visibility and data-driven decisions.
• Hands-on experience with Infrastructure as Code (IaC) and automation tools (e.g. Terraform, Ansible, GitHub Actions) to deliver repeatable, scalable, and version-controlled infrastructure across hybrid environments.
• Strong communicator and collaborator who aligns with Axon’s values of ownership, accountability, teamwork, and mission focus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Job Summary:

The CXM will be responsible for building and maintaining strong relationships with our clients, ensuring they derive maximum value from our products and services, and driving client satisfaction and retention. This role requires a proactive approach to problem-solving, a customer-first mindset, and the ability to work cross-functionally with internal teams. The Client Experience Manager is the communication liaison for clients. They must effectively manage client needs, expectations and quickly resolve client issues.

Duties and Responsibilities:

• Act as the primary point of contact for assigned customers, establish and maintain relationships with key decision makers, and guide them through onboarding, adoption, and ongoing support.
• Conduct regular business reviews (Client Success Plans) to develop a deep understanding of the clients technical stack and business objectives.
• Identify and communicate opportunities for the client to successfully consume Abacus's products and services and provide tailored solutions that align with their needs.
• Own day-to-day pipeline management, including lead tracking, qualification, follow-ups, and deal progression from initial contact through close.
• Proactively schedule and conduct in-person client meetings, when feasible, to strengthen relationships, understand client needs, and drive deal progression.
• Advocate for the client by collaborating with internal teams to address issues, share feedback, and improve the customer experience.
• Provide timely action and responses to ad-hoc client requests and questions related to service offerings, products, projects, and billing.
• Handle escalations effectively, ensuring timely resolution of client concerns while maintaining strong relationships.
• Identifies at-risk client relationships and collaborate with internal team to identify issues and implement solutions and "get well" plans to remedy client concerns.
• This is a hybrid role requiring 2-3 days per week in an office location as determined by the business and organizational needs.
• All other duties assigned.

Qualifications and Experience:

• Associate's Degree in Computer Science or similar preferred.
• 3-5+ Years in Customer Success, IT, or technical account management required.

Knowledge, Skills, and Abilities:

• Exceptional communication, presentation, and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to manage multiple clients and prioritize tasks in a fast-paced environment.
• MSP, IT or Technical Support experience.
• Understanding of backup/disaster recovery concepts.
• Familiarity with cloud and cybersecurity services(Azure, AWS, etc.) and regulatory compliance.
• Possesses a solid understanding of networking fundamentals, including firewalls, switches, routers, access points, and Wi-Fi systems. Demonstrates the ability to explain, and guide clients through networking discussions.
• Advanced understanding of IT service management frameworks and deep knowledge of MSP service delivery models.
• Strong cross-functional team coordination skills.
• Strategies for addressing and resolving client concerns effectively while maintaining relationships.
• Taking responsibility for client outcomes and following through on commitments.
• Demonstrated ability to build trust and rapport with clients at all levels of an organization.
• Principles and practices of relationship management, client lifecycle, and retention strategies.
• Experience with MSA or Support ticketing systems (ConnectWise, Autotask, Service Now, JIRA, Salesforce).

Attributes That Will Drive Success:

• Time management mastery.
• Ability to learn and retain new technology and skills, team player, maintain calm and present yourself professionally in high stress situations.
• Strong communication skills to deliver prompt responses while demonstrating a high level of ownership over the issue.
• Service excellence dedication.
• Initiative-taking approach.
• Process improvement orientation.
• Account management, sales or client negotiating skills.
• Alignment with Abacus’s core values of Act with Integrity, Work and Win Together, Keep Learning and Growing, Turn Disruption into Direction

Your Impact 

As a Senior Application Security Engineer, you will drive security initiatives that integrate seamlessly into the software development lifecycle. This role is all about empowering development teams with the tools, knowledge, and processes to build secure applications. You’ll work side-by-side with developers as a security partner, not just a reviewer, to enhance our security posture while maintaining speed and innovation.

You will leverage your strong software development background and application security expertise to build scalable security automation and tooling. This role is perfect for someone who is passionate about automating processes, enabling teams, and solving complex security challenges at scale.

What You’ll Do 

Location: This role is based out of one of our offices (Atlanta, Boston, Scottsdale, or Seattle) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Senior Product Security Manager
Direct Reports: None

• Integrate Security into Development
  • Build and maintain security automation tools to seamlessly embed security checks into CI/CD pipelines.
  • Partner with engineering teams to design secure-by-default architectures and workflows.
• Enable Developer Success
  • Act as a trusted advisor and partner for development teams, providing actionable guidance to address security issues.
  • Deliver training and mentorship on secure coding practices, empowering teams to proactively prevent vulnerabilities.
• Proactively Identify Risks
  • Deploy and operationalize static (SAST), dynamic (DAST), and dependency (SCA) scanning tools.
  • Lead vulnerability management efforts, ensuring critical vulnerabilities are identified, prioritized, and remediated.
  • Advocate for a “security debt” reduction mindset to maintain long-term product integrity.
• Champion Security Automation
  • Create and enhance tools that automate repetitive tasks and accelerate vulnerability detection and remediation.
  • Stay ahead of industry trends to evaluate and implement cutting-edge security solutions.

What You Bring

• Proficiency in programming languages like Python, Java, Go, or C#.
• Strong experience with modern development workflows, including CI/CD pipelines and Git-based version control.
• In-depth understanding of vulnerabilities and secure coding practices.
• Hands-on experience with security tools like Snyk, Semgrep, or similar.
• Ability to simplify and communicate technical security concepts to diverse audiences.
• Demonstrated success in partnering with developers to integrate security without disrupting velocity.
• Experience performing secure code reviews and interpreting SAST/DAST results.
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Contributions to or leadership in open-source security tools.
• Relevant certifications

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact 

As a Senior Security Operations Engineer, you’ll play a key role in ensuring the reliability, performance, and scalability of our security infrastructure. You'll solve complex technical problems, improve our systems through thoughtful automation, and work closely with cross-functional teams to support our services as they scale. You’ll provide hands on execution capabilities for new initiatives in the Identity space, primarily to build out, maintain and support for PKI solutions at scale and provide auxiliary execution support for user identity and access management (IAM) initiatives. Your work will have a direct impact on uptime, efficiency, and the overall developer experience—contributing to our mission to deliver high-quality mission critical systems at speed.

What You’ll Do

Location: This role is based out of our Scottsdale, AZ office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Manager, InfoSec Engineering
Direct Reports: 0

• Implementing and improving automated security checks in CI/CD pipelines to prevent vulnerabilities from reaching production.
• Writing, reviewing, and maintaining security-focused infrastructure-as-code for scalable and compliant deployments.
• Investigating security incidents, performing root cause analysis, and implementing long-term mitigation strategies.
• Collaborating with developers to develop new features, services, and infrastructure requirements.
• Enhancing security observability through improved log collection, metrics, and alerting configurations.
• Maintaining and improving security runbooks, incident response playbooks, and internal security tooling for operational efficiency.
• Resolve security/infrastructure incidents by participating in high impact/high visibility incidents as a participant and ideally as an incident commander.
• Maintain and secure critical infrastructure components such as PKI (Public Key Infrastructure) and IAM ( Identity & Access Management) systems, ensuring reliability, scalability, and compliance with organizational and industry security standards.
• Build and maintain secure, reliable, and scalable infrastructure that protects core services and sensitive data.
• Troubleshoot and resolve complex operational and system-level issues across environments.
• Enhance CI/CD pipelines with automated security testing, compliance checks, and deployment safeguards to minimize risk.
• Lead the design, development, and implementation of advanced security architecture, ensuring compliance with industry standards and regulatory requirements.
• Participate in the on-call rotation, security incident response, and post-incident reviews with a focus on threat mitigation and continuous improvement.
• Design and implement mission critical PKI solutions to support 24x7 worldwide manufacturing operations.
• Improve automation of IAM workflows and help implement just in time, least privileged access to critical business resources.
• Collaborate with SRE, and Engineers in other Pillars to ensure infrastructure meets the needs of fast-moving development cycles.
• Contribute to security-focused infrastructure-as-code and automation initiatives to enforce consistency and reduce manual configuration drift.
• Stay current with emerging security threats, vulnerabilities, and tools, evaluating and integrating solutions to strengthen defenses and improve operational resilience.
• Document security systems, incident response procedures, and best practices for internal knowledge sharing and compliance audits.

What You Bring

• 7+ years of experience in operations, site reliability, or infrastructure engineering roles.
• Strong experience securing and managing cloud environments (e.g., AWS, Azure) and containerized workloads
• Deep understanding of Linux systems, networking, distributed systems, and their associated security controls.
• Proficiency in automation, scripting, and security tooling integration to streamline operations and enforcement.
• Experience with security monitoring, alerting, SIEM platforms, and observability tools.
• Solid grasp of CI/CD practices with integrated security testing and compliance checks.
• Experience managing Kubernetes clusters and running containerized workloads in production.
• Experience with deploying and administrating any of the following: scalable cloud native secrets solutions such as AWS KMS, Azure KeyVault; PKI solutions such as EJBCA, Smallstep, Venafi; or vaulting solutions such as Hashicorp Vault.
• Familiarity with IAM/SSO platforms such as Okta, Entra ID, OneLogin, Ping or Keycloak.
• Clear, concise communication skills with the ability to collaborate effectively across engineering, operations, and security teams.
• A proactive approach to threat detection, vulnerability management, and system hardening.
• A passion for building security into systems that are both resilient and user-friendly.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

#Li-Hybrid

Job Summary:

Overview

As a Solutions Architect within our Healthcare Business Unit, you will play a critical role in enabling growth by supporting new logo acquisition and existing client expansion. You will partner closely with go-to-market teams to design, position, and articulate secure, scalable technology solutions that healthcare organizations trust to run and protect their clinical and business operations.

This role sits at the intersection of sales strategy, technical architecture, and client trust. Healthcare clients rely on us not just for technology, but for guidance in navigating risk, compliance, and operational complexity. As a Solutions Architect, you will help translate those challenges into practical, differentiated managed and professional services and security solutions.

You will serve as a trusted technical advisor throughout the pre-sales and early delivery lifecycle—bringing structure, clarity, and confidence to prospects and clients while ensuring internal teams are aligned for successful execution.

Role and Responsibilities

Go-To-Market & Pre-Sales Enablement

• Partner with sales and go-to-market teams on strategic opportunities, including new logo pursuits and client expansions.
• Act as the primary technical lead during the pre-sales process, from discovery and scoping through solution design and proposal support.
• Support and, when appropriate, lead client presentations, solution walk-throughs, and sales pitches.
• Ensure proposed solutions are technically sound, operationally deliverable, and aligned with healthcare compliance and security requirements.

Client Engagement & Trust Building

• Build strong relationships with healthcare prospects and clients, including clinical, IT, security, and executive stakeholders.
• Translate business, clinical, and regulatory requirements into clear, actionable solution architectures.
• Participate in client QBRs and strategic discussions to identify unmet needs and expansion opportunities.
• Reinforce our role as a trusted advisor, not just a service provider.

Solution Design & Differentiation

• Design end-to-end managed IT and cybersecurity solutions tailored to healthcare environments.
• Collaborate with engineering, service delivery, and product teams to ensure solutions align with standard offerings and delivery capabilities.
• Contribute to the evolution of the healthcare solution portfolio by identifying gaps, patterns, and opportunities for differentiation.

Intellectual Property & Enablement

• Develop and maintain intellectual property including reference architectures, methodologies, accelerators, and solution frameworks.
• Help standardize how solutions are positioned and explained to improve consistency across the sales organization.
• Support internal enablement efforts by sharing lessons learned, best practices, and repeatable patterns.

Sales-to-Delivery Alignment

• Provide continuity from pre-sales into early delivery to ensure smooth handoff and successful execution.
• Validate scope, assumptions, and success criteria prior to contract close.
• Support delivery teams during initial implementation phases as needed to ensure outcomes align with expectations.

Objectives

• Enable consistent, high-quality solution design for healthcare prospects and clients.
• Improve win rates and deal quality through strong technical leadership in the sales cycle.
• Increase expansion revenue by uncovering and articulating additional client needs.
• Strengthen client trust by ensuring solutions are realistic, secure, and aligned with healthcare regulations.
• Contribute to a scalable, repeatable go-to-market motion across the Healthcare Business Unit.

Success Metrics

Success in this role will be measured by:

• Contribution to new logo wins and expansion opportunities
• Sales cycle effectiveness and quality of solution scoping
• Client and internal stakeholder feedback
• Reduction in delivery friction due to improved pre-sales alignment
• Adoption and reuse of solution frameworks and IP
• Healthcare-specific solution differentiation and consistency

Qualifications

• 6+ years of experience in IT managed services, healthcare IT, or cybersecurity environments.
• Prior experience as a Solutions Architect, Pre-Sales Engineer, or Sales Engineer within an MSP, MSSP, or healthcare-focused technology firm.
• Strong understanding of healthcare IT environments and regulatory considerations (e.g., HIPAA, security best practices).
• Demonstrated experience supporting the full sales-to-delivery lifecycle, from discovery through handoff.
• Hands-on knowledge across several of the following areas:
• Endpoint and device management
• Microsoft 365 and Azure cloud services
• Identity and access management
• Vulnerability, threat, and security operations (SIEM, XDR, MDR)
• Server, application, and cloud security
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Comfortable presenting to senior executives, clinicians, and IT leaders.

Why This Role Matters

Healthcare organizations depend on technology to deliver patient care safely and efficiently. The Solutions Architect plays a pivotal role in ensuring that trust—by designing solutions that are secure, compliant, operationally sound, and aligned with real-world healthcare needs.

This role offers the opportunity to directly influence growth, client outcomes, and the evolution of our healthcare-focused managed services portfolio.

Compensation & Benefits

• Competitive base salary
• Target performance-based bonus
• Comprehensive benefits package including medical, dental, vision, disability, life insurance, 401(k), and PTO
• Exposure to a broad range of healthcare technologies and security platforms
• Ongoing technical training and professional development opportunities
• Collaborative, high-performance team environment focused on client outcomes

WHAT WE DO

Our Data and Analytics consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Data Strategy
• Data Governance
• Data Modernization
• Advanced Analytics
• Data Visualization

The ideal candidate’s experience may include but is not limited to the following:

• Have experience understanding and solving real business problems
• Have experience with presenting business case and strategy to the C-Suite
• Bring industry domain knowledge for custom data and analytics strategies
• Experience in designing and implementing data driven products and services
• Experience in designing and building high performance collaborative business and technology teams that deliver high value data solutions, data products and data analytics

Ideal candidates may call themselves Data Architects, Data Engineers, Data Scientists, Analysts and Data Governance professionals. Experience may include but not limited to the following:  

Data Strategy and Governance

• Intimately familiar with data technologies, data architecture frameworks, cloud platforms and the emerging trends in technological advancements.
• Proven experience in transforming our clients from on-prem data platforms to the cloud.
• Lead data modernization initiatives that include platform, technology and tools implementation and adoption.
• Must have experience in architecting and implementing data architecture, data engineering, reporting and analytical solutions across multiple business functions and domains.
• Conduct data management maturity assessments and identify pain points for including data quality, governance, architecture, analytics, metadata management, master data management.
• Demonstrate a rigorous and analytical problem-solving approach, leading information-gathering sessions and preparing and delivering client presentations and work products/prototypes.
• Identify data governance gaps and assess data governance maturity in a complex data environment. Should also be able to Identify the implications for data governance that arise from the technology, current processes, and skill levels in a complex data environment.

Data Architecture and Engineering

• Extensive experience or knowledge of cloud-based data platform technologies such as AWS, Microsoft Azure or Google Cloud Computing.
• Experience designing and building data platforms that support data lakes, data stores, data ingestion and transformations and API services for consuming data
• Ability to design and build complex data pipelines that either stream data in
• Experience and knowledge of programming and scripting languages, such as but not limited to Python, Node.JS and SQL
• Experience and knowledge of data integration tools and platforms
• Experience and knowledge of relational and dimensional database structures, theories, principles, and practice used in data warehousing and analytics solutions
• Ability to design and build data models using the appropriate technics to meet business objectives
• In depth knowledge of modern data technologies including Snowflake, RedShift, Azure SQL/Synaspe, Databricks or similar technologies.

Advanced Analytics and Data Visualizations

• Extensive experience or knowledge of data visualization technologies such as Tableau, Power BI, Qlik and Spotfire
• Experience with statistical and mathematical modeling, artificial intelligence and machine learning software and methods
• Experience and knowledge of programming and scripting languages such as, but not limited to, SQL, Python and R
• Experience with data modeling, data prep and machine learning tools like Alteryx, RapidMinder, RStudio and Tableau Prep
• Experience and knowledge of relational and dimensional database structures, theories, principles, and practice used in data warehousing and analytics solutions
• Experience deploying enterprise-wide reporting solutions while leveraging data visualization best practices

A career at SEI extends well beyond providing great service and thought leadership to our clients. Everyone takes an active role in building and managing our business, in an environment that runs counter to traditional consulting firms. Our consultants have a “seat at the table” and contribute to growing our business in ways that align to their interests such as growing business development opportunities, conducting interviews to support our hiring process, managing internal initiatives that build our brand or organizing trainings to share what you know with your colleagues. There is no telling what an SEI Consultant will be asked to do on a day-to-day basis – we do what it takes to get the job done.

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings

The Company collects and uses Personal Information for human resources, employment, benefits administration, and business-related purposes.  To comply with our regulatory obligations under the California Consumer Privacy Act (“CCPA”), the Company is required to notify you of the Personal Information we collect.  To access our CCPA Policy including the categories of Personal Information we collect and the purposes for which we intend to use this information, please visit SEI's Privacy Policy.

WHAT WE DO

Our AI and Technology consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Agile Transformation
• Cloud and Technology Strategies
• DevOps
• Solution Design
• App Development

The ideal candidate’s experience may include but is not limited to the following:

• Knowledge and experience in one or more Cloud platforms (AWS, Microsoft Azure, Google Cloud, etc.)
• Knowledge and experience in one or more database platforms (i.e. SQL, DB2, Oracle, Postgres, MySQL, NoSQL, etc.)
• Knowledge and experience in multiple software development languages (i.e.  Java, Javascript, C#, C++, Python, etc)
• Knowledge and experience with one or more software frameworks (i.e. .Net, NodeJS, React, Angular. etc.)
• Knowledge and experience with IoT and Edge Computing strategies and concepts   
• Experience collaborating with clients to translate business requirements into technical requirements
• Experience leading and/or contributing at a significant level to project teams in best practices, design principles, and advanced technologies
• Knowledge and experience in both agile and waterfall project management methodologies 
• Experience leading Waterfall to Agile transformation projects of all sizes
• Coaching Agile process and best practices for teams and organizations

A career at SEI extends well beyond providing great service and thought leadership to our clients. Everyone takes an active role in building and managing our business, in an environment that runs counter to traditional consulting firms. Our consultants have a “seat at the table” and contribute to growing our business in ways that align to their interests such as growing business development opportunities, conducting interviews to support our hiring process, managing internal initiatives that build our brand or organizing trainings to share what you know with your colleagues. There is no telling what an SEI Consultant will be asked to do on a day-to-day basis – we do what it takes to get the job done.

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings

The Company collects and uses Personal Information for human resources, employment, benefits administration, and business-related purposes.  To comply with our regulatory obligations under the California Consumer Privacy Act (“CCPA”), the Company is required to notify you of the Personal Information we collect.  To access our CCPA Policy including the categories of Personal Information we collect and the purposes for which we intend to use this information, please visit SEI's Privacy Policy.