Technical Information and Content Specialist (Contract, On site) 

Location: Adelaide, South Australia 

About Sony Interactive Entertainment 

Sony Interactive Entertainment (SIE) is at the forefront of innovation in the gaming industry, powering PlayStation experiences for millions of players worldwide. The Technical Operations team is responsible for the infrastructure and tools used throughout the organisation to deliver amazing customer experiences. 

Join the Technical Operations Team, where you’ll help build and document the backbone that keeps PlayStation running seamlessly. You’ll collaborate with brilliant engineers, global teams and creative thinkers to make complex systems clear, usable and future-ready. 

If you have a passion for technology, clarity and storytelling, and you thrive at the intersection of technical depth and communication, this is your chance to make your mark at one of the most iconic brands in the world. 

Responsibilities 

• Assist with the organisation, upkeep, and creation of internal technical documentation relating to areas such as data centres, internet networks, cloud and on-premises compute/virtualisation platforms, and project management. 

• Organize existing documentation – Discover, review and organize existing documentation. Edit and streamline, identify gaps, lead efforts to ensure accuracy and consistency of documentation across the division. 

• Collaborate with key stakeholders, global cross-functional teams , and internal business users to define, support, guide, and maintain documentation standards and requirements. 

• Translate complex systems into clear, accessible “how-to” guides for a wide range of technical audiences. 

• Provide proactive guidance and support to engineers by writing or assisting with writing internal technical documents, standard operating procedures and other software, systems or network related documentation. 

• Draw and maintain technical diagrams to support operational documentation. 

• Review and maintain various document and presentation templates. 

Skills and Knowledge 

• BS/BA in Technical Communication, English, Computer Science, or equivalent preferred. 

• 3+ years of relevant experience in a Technical Documentation or related role, in addition to an IT, network, software development or related field. 

• Strong general technical skills. 

• Experienced with using Atlassian Confluence and Jira. 

• Comfortable with using, interpreting, and documenting terminal commands in Unix-like operating systems, software code in code repositories like GitHub and GitLab, and network infrastructure configuration. 

• Strong knowledge and technical understanding of internet networks, data centres, cloud and on-premises infrastructure, and other related areas. 

• Experience in designing visual assets such as workflow charts, diagrams, banners, images and presentations. 

• Meticulous, with a sharp eye for consistency, grammatical errors and ambiguities. 

• High competency with written and spoken English. 

• Excellent communication and presentation skills – facilitate collaborative and instructional sessions, provide strong clear guidance and support. 

• Curious, eager to learn, and not afraid to ask questions. 

• Proficient in taking and organizing notes; ready to answer questions on-demand. 

Additional attributes 

• Experience working alongside global operations teams across different time-zones and countries. 

• Familiarity and/or competency in languages other than English, such as Japanese. 

• Professional experience as a Business Systems Analyst 
• Familiarity or experience in graphical design, using applications such as Adobe Photoshop or Illustrator. 

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERMEDIA 

Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region.

The PITCH

We are creators, creative industry rogues, and SuperBowl stars. We are not just on the internet; we are creating the stuff the internet wants to see. We’re insane for what we do and the people we do it with. We move so fast and make so much good shit that we can’t even keep up with ourselves. So, we need more folks just like us, the unconventional, less-obvious, unseasoned (or over seasoned) creative pros. But above all - passionate makers and culture shakers. 

Want in? We love subversive artists, obsessive makers, dedicated creators and we don’t care if you're a baby fresh to the workforce or working on your third act. What’s your hustle? Documentarian? DJ? Sports junkie? Fashionista? Blogger? Vlogger? Retired logger? Are you an Insta-feind? An unabashed TikToker? Or both? We’re down with all of that. Just as long as you love making shit and are really good at it. 

Are you based in Sydney? Geeking the content space in the Australian market for over five years now? Crazy over social media? Oh well, we could be meant to be — so keep on reading!

Here’s where you come in.

• Create content that makes impactful connections with consumers, measured by high attention metrics (views, likes, comments, etc).
• Serve as an algorithm-fluent editor with deep expertise in hooks, pacing, structure, and retention across social platforms — the primary owner of DJ-ing, remixing, and optimizing content to drive scalable performance.
• Principally accountable for performance tuning and platform success, turning good content into scalable content through continuous optimization and creative iteration.
• Edit and assemble raw footage into polished final videos, ensuring assets are optimized natively for platforms such as Instagram, Facebook, TikTok, and YouTube — with a performance-creative mindset, not post-production only.
• Stay up to date with platform algorithms, emerging formats, creator trends, and editing techniques to keep content fresh, relevant, and competitive in feeds.
• Bring ideas to the table and participate in ideation, while recognizing that the core value of the role is making the work work through execution, testing, and optimization.
• Collaborate effectively with your teammates and cross functional departments on rapid fire requests and tight timelines.
• Attend creative brainstorms, kickoffs, and team meetings, contributing meaningful ideas and helping shape performance-driven strategy.
• Mentor Creators, and even in some cases Art Directors and Copywriters, on your team and across the agency; following the leadership of your A/CD, you help guide and educate on best practices, ideating, execution, and performance optimization.

Our Ideal Candidate

• 5+ years experience in content creation.
• Expert in the Adobe Creative Cloud suite of programs (i.e. Premiere, After Effects, Illustrator).
• Execute high editing techniques.
• Proficient in AI tools, e.g. Gemini, Weavy AI, TikTok Symphony, Nano Bana Pro
• Knowledgeable in AVID, AVID Symphony, Pro Tools.
• Proficient in sound design, mixing, and color correction.
• Strong understanding of post-production workflow.
• Adept at organising projects, managing workload for multiple projects, and meeting deadlines.
• Comfortable with Google Apps suite (Gmail, Calendar, Drive, etc).
• Ability to communicate needs in a positive and productive fashion.
• Resourceful, diligent, creative in problem-solving with high attention to detail.
• Able to manage multiple responsibilities and assignments simultaneously under strict deadlines with minimal direction at times.
• Adequate knowledge of contemporary cameras, file formats, codecs, and their proper handling in a post workflow.
• Master the ability to turn any branded content into a volume of social gold (clips, gifs, graphics, photos, stories, copy, etc.) 
• Work with a wide range and quality of video and static imagery - from a collection of photography to short video clips 
• Collaborate with our creative and strategy teams to create and manipulate video, a plethora of photography, social copy, gifs, short clips, streaming stories, etc. 
• Thrives in a company of good people but can also clearly demonstrate an ability to get things done without direct supervision.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

P.S Send us your portfolio --- always excited to see some unicorn talents :)

IN A NUTSHELL…

Our product design team creates bags and accessories that people rely on for decades, not seasons. We've recently expanded into new colourways and tackled soft shell luggage for the first time and now we need someone who can help us maintain our depth of design thinking while we scale. 

You'll work directly with our Senior Bag Designer to transform ideas into specs, prototypes, and eventually products that thousands of people will carry everyday. This isn't about churning through trends or racing to market. Great design here means having the time to perfect details, access to an in-house materials team and a fully equipped prototyping lab. It also means navigating our B Corp standards, adding layers of complexity that make the work more meaningful.Based in Bells Beach (where surf breaks dictate lunch timing), you'll join a team that nerds out about construction methods and genuinely cares about the craft. You bring the solid bag construction knowledge and excitement about solving real problems properly, and we’ll give you the time to master the details, resources to innovate and colleagues who care as much as you do.

YOU COULD BE THE ONE IF YOU HAVE…

• 2+ years of direct bag and pack design experience 
• Strong Illustrator skills and the ability to create clear technical specs
• Hands-on prototyping and bag construction knowledge, you can either make it yourself or guide a factory to produce it
• Experience communicating with suppliers and refining samples through multiple iterations
• Natural attention to detail and genuine excitement about solving construction challenges
• Project management skills to juggle multiple pieces at different stages

Even if you don't tick every box, if you're excited by the idea of spending real time perfecting products that last, we'd love to hear from you.

IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE…

• Spent an afternoon in the lab building mock-ups for our Laneway Tote updates, testing how different handle attachments feel when loaded
• Reviewed factory samples and marked up refinements in Illustrator - writing clear feedback for our suppliers
• Had an impromptu design review with our Senior Bag Designer about pocket placement, then grabbed our expert pattern maker to test whether your solution could work in production
• Presented three size variations for an existing product back to the team, explaining the construction changes needed for each
• Headed down for a quick surf check with the team to clear your headspace
• Prepped technical specs for two products heading into sampling ahead of a development trip to one of our factories in Asia, double-checking measurements against our construction standards

LOCATION & HOURS

This is a full-time role ideally based in our Bells Beach office, where the team works together 4-5 days per week. We also operate our of our Melbourne HQ, and are happy to discuss location options for the ideal candidate. After you're settled and trained, there's flexibility for one WFH day, but the role thrives on in-person collaboration with our lab facilities and design team.

WHY WORK FOR BELLROY?

At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.

Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage—whether it’s applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process—please contact us at careers@bellroy.com. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.