Technical Product Manager Jobs in Austin.
All active Technical Product Manager roles based in Austin.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku’s Voice Team aims to develop the best voice system for TV. We enable users to perform tasks hands-free using voice, such as searching for movies or turning on their TV and launching content. Multiple languages are supported, and our technology also enables Roku’s IOT devices to be controlled by voice.
About the Role
The Senior Technical Program Manager (TPM) for Roku Voice will own the planning and execution of complex, cross‑functional programs that deliver high‑quality voice features and infrastructure at scale. You will be the central coordination point across Voice Engineering, UX, PM, Analytics, QA, and external partners, ensuring that priorities are clear, roadmaps are realistic, and launches are smooth.
What you’ll be doing
- Lead end‑to‑end planning and execution of major Roku Voice programs (e.g., new voice capabilities, regional expansions, infrastructure upgrades), from concept through launch and post‑launch iteration
- Own program structure: requirements, milestones, dependencies, risk management, communication plans, and status reporting across engineering, analytics, QA, and partner teams
- Drive alignment on priorities and scope across teams; ensure that upstream and downstream dependencies are understood and managed
- Coordinate with external voice technology partners and internal platform teams, ensuring integration plans, SLAs, and release timelines are well defined and met
- Track progress of builds, engineering changes, and issue closures with urgency and attention to detail
- Establish and continuously improve program management processes and tooling for the Voice org
- Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders, including regular status, risks, and trade‑offs
- Anticipate and surface risks early; drive mitigation plans and make data‑informed recommendations on resourcing, sequencing, and scope
We're excited if you have
- 5+ years of technical program management, engineering management, or equivalent experience delivering complex software or ML‑driven products
- Demonstrated experience leading cross‑functional programs that span multiple engineering disciplines (e.g., backend services, ML, data, or platform teams)
- Strong familiarity with at least one of: machine learning, speech/ASR, NLU/NLP, or large‑scale data/experimentation. You do not need to be an ML engineer, but you must be comfortable engaging deeply with technical details
- Proven track record of driving programs from inception to launch, including requirements definition, roadmap planning, risk management, and post‑launch iteration
- Excellent communication and stakeholder management skills; able to drive clarity and decisions among senior leaders and distributed teams
- Hands‑on experience with modern program management and collaboration tooling, including the use of GenAI
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
Preferred Qualifications
- Experience in consumer devices, streaming, voice assistants, or other user‑facing ML products
- Experience working with geographically distributed teams and external technology partners
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.
About the role
As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gather and develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.
What you’ll be doing
- Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
- Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
- Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
- Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
- Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
- Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
- Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
- Use data analytics to monitor product health, product engagement, and drive business decisions
We’re excited if you have
- 5+ years in a Product or Engineering role in the consumer electronics domain
- Bachelor’s degree in Engineering, Business, or related discipline required
- Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
- You know how to build trust and deliver on your objectives, working across independent teams with independent priorities
- Have strong product and business intuition
- You make decisions with data, but know how to proceed when none is available
- Experience operating across multiple workstreams (hardware and/or software) to deliver successful products
- Experience with partner management and negotiation
- Experience working with cross-functional teams across product, engineering, operations, and finance
- Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
- Ability to communicate effectively, both written and verbally
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Roku TV & Licensing team is looking for a Senior Business Development Manager with a deep understanding and experience in the TV industry to work closely with our Roku TV partners (factories, brand licensees, OEM/ODM) and Roku's cross-functional teams to analyze and make recommendations for engagement with new partners to integrate Roku's Operating System. This person will support the Roku TV teams by helping to manage new and ongoing programs at these partners.
About the Role
We are looking for a motivated individual to utilize your experience & skillset to understand and present the Roku OS and reference designs to key partners to drive adoption. Your partner management experience will help you identify and communicate program and business requirements to partners and field product features requests back into Roku. In this role you will be required to review and contribute to global business planning and product requirement documents which align & support Roku initiatives and our partners’ goals, objectives and timelines.
The work we do can be challenging but impactful and that's why we enjoy it so much. The ideal candidate isn't a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the company and larger team succeeds.
What you'll be doing
- Manage business relationships with partners that are located throughout the Americas including Central America and Brazil
- Facilitate discussions between Roku's teams and current and potential new partners & factories
- Work with partners to establish short term programs and long-term relationships to embed Roku's OS in their products
- Collect, analyze and present the partner's requirements to Roku's cross functional teams and work to create legal agreements
- Coordinate with Roku's cross functional teams on new partnership engagements
- Support program kick-off meetings and development efforts with partners & factories
- Work with factories to ensure programs are running as planned
- Work with partners on timely reporting and tracking of products with the Roku OS embedded
- Organize and lead quarterly business and technical reviews
- Advocate product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Conduct market & product research to determine industry requirements & opportunities
- Research, analyze and report current market conditions for strategic consideration
- Provide industry analysis. Identify competitive threats and create actionable reporting
We're excited if you have
- Bachelor's degree in Business, Engineering or related discipline required
- Business development &/or partner management background with clear understanding of Consumer Electronics (CE) products and industry experience focused on TV, Audio, streaming devices
- Understand Operating Systems, SW architecture and HW reference designs
- Excellent knowledge of TV and Audio industry and supporting technologies
- Outstanding partner management skills, leveraging your strong business acumen and technical background
- Experience working with ODM/OEMs and using data analytics & reporting to drive business decisions
- 10+ years working with CE partners, focused on Latin American markets
- Excellent verbal, presentation, and written communication skills in English required
- Fluency in Spanish & Portuguese preferred
- Ability and willingness to travel as needed
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Staff Technical Program Manager
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MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.
We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.
Position Expectations
- Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
- Recognize patterns in a sea of information and take action accordingly
- Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
- Build strategic partnerships with Product, Design, and Engineering stakeholders
- Expand knowledge into new domains as called upon
- Act as a mentor to junior TPMs and lead by example
- Embody MongoDB's core values and leadership principles
The right candidate for this role will be
- Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
- Experienced with 5+ years of Software development background
- Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
- Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
- Skilled at communicating across a diverse set of engineers and stakeholders
- Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
- Hyper-organized and capable of coordinating across multiple independent work streams and organizations
- A role model for effective execution practices, driven by an attuned sense of priority and urgency
- Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
- Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
- Familiar with MongoDB or a comparable technology
Nice to have!
- Exposed to generative AI and Machine Learning
- Interested in business automation work such as scripting in Python, Google Apps Script and Slack
- Familiar with tools and methodologies for code analysis, refactoring, and automated testing
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 2263203305
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
About the role
We are looking for an experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In this role, you will be the ultimate subject matter expert on our benefits platform and the complex technical systems that power it. You’ll work directly with business leaders and HR admins as their trusted advisor from onboarding through renewal, ensuring they have a seamless experience providing world class benefits to their employees. This is a critical role that blends deep technical knowledge with excellent problem-solving and communication skills.
You’ll thrive in this role if you get energy from solving problems that initially seem impossible and view every customer interaction as an opportunity to improve the product or process.
What you'll do
- Interface with customers via email, phone, and video conferencing to resolve issues quickly, efficiently, and with a human touch
- Conduct consultative calls and write detailed explanations that help customers understand complex insurance, compliance, and platform topics
- independently investigate and resolve technical problems by reviewing databases, analyzing system logs, and partnering with engineering—then translate findings into clear customer communications
- Build scalable solutions to customer problems through documentation, macros, videos, and workflow improvements that benefit the entire customer base
- Partner with product and engineering to advocate for customer needs, provide detailed bug reports, and validate solutions
Background we're looking for
- 3+ years in customer-facing operations or technical support within a complex B2B environment (SaaS, fintech, healthtech, or benefits)
- Excellent written and verbal communication skills—can explain technical concepts clearly to non-technical audiences
- Proven ability to handle high volumes with high quality
- Experience collaborating with engineering teams to resolve customer-impacting issues
- Track record of being "the go-to person" for difficult customer issues and technical questions
Experience we’d be particularly excited about
- Subject matter expertise in benefits administration, payroll systems (Gusto, ADP, Paychex), or HR platforms
- Experience supporting health insurance, ICHRA, or complex financial/compliance products
- History of proactively building customer-facing resources (help articles, videos, templates) that reduce support volume
- Proficiency with support analytics tools (Zendesk Analytics, Metabase, Looker) to identify trends and measure impact
- Demonstrable pattern of receiving exceptional customer feedback and serving as a quality benchmark for peers
- Background in technical account management, implementation, or solutions consulting roles
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Senior Quality Assurance Manager - Focus
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At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We’re looking for a Senior Quality Assurance Manager to drive the development of world-class software products used by athletes and fans around the world. In this role, you’ll lead the software quality team responsible for the end-to-end experience and capabilities of our Hudl Focus camera product family.These products provide customers with seamless, real-time access to video and performance insights.
You’ll play a key role in ensuring high-quality software across the entire stack—including on-device applications, cloud services, and mobile apps—by working closely with cross-functional squads to deliver reliable and innovative solutions.
In this role you will focus on:
- Improving quality. You’ll improve how we build—boosting quality, speeding up delivery, and tracking results along the way. You’ll guide teams in making smart decisions, staying current with best practices, and using that knowledge to boost quality and velocity.
- Coaching. You'll use your technical and quality understanding to guide others to level up their skills. As the point person for product quality, you’ll influence and challenge teams to incorporate quality best practices.
- Automation Strategy & Execution: Own and evolve the test automation strategy to align with the pace of development. You’ll make informed decisions on what to automate, how to approach it, and when to implement it—balancing speed, coverage, and maintainability.
We’re looking to hire near our offices in Omaha and Lincoln, Nebraska, but we’ll consider remote candidates in Kansas City, Chicago, Austin or Dallas.
Must-Haves
- A focus on quality. You understand quality in the big picture and strive to improve quality and velocity. You will utilize data, metrics and user insights to identify areas of improvement and drive changes that enhance the overall product experience.
- Collaborate. You’ll collaborate with cross-functional leaders to plan and deliver product enhancements while integrating diverse perspectives to drive innovation and ensure high product standards.
- Drive technical excellence. You’ll guide your team in developing robust, scalable automation frameworks and quality solutions across the product ecosystem. Your technical expertise will be crucial for identifying gaps, solving complex challenges, and integrating quality throughout the development lifecycle. You’ll champion engineering best practices, ensure testability, and enable faster, more reliable delivery through intelligent automation and data-driven insights.
- A customer focus. You think critically about user experience and ensure our testing approach adapts to customer workflows.
- Team leadership & development. You’re a proven people leader. You have managed direct reports through hiring, onboarding, performance evaluation and fostered team growth. Demonstrated leadership experience includes the ability to mentor and elevate the skills of individuals within a team.
Nice-to-Haves
- A working knowledge of U.S. sports. A general understanding of sports like basketball and American football are a plus.
- Domain knowledge in hardware: Experience working with or alongside hardware teams—whether in product development, integration, or testing—to bridge software and hardware requirements effectively.
Our Role
- Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
- Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
- Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
- Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
- Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.
Compensation
The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion.
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
Privacy Policy
Ready to apply?
Apply to HudlSenior Engineering Manager
Share this job
At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We are seeking a Senior Engineering Manager to lead a team of engineers and/or engineering managers focused on our Fan and Club products. You'll lead the teams that power millions of tickets sold, millions of livestreaming hours, and Club sports programs and high school athletic departments nationwide. This role requires a high level of strategic thinking, technical leadership, and management expertise to drive our mission forward.
As a Senior Engineering Manager at Hudl, you will:
- Lead Division-Level Strategy: Shape and drive the strategy for your division, ensuring alignment with Hudl’s overall vision. Your strategic insights will help set the direction for multiple teams and ensure we stay ahead in the market.
- Manage and Develop Leaders: Foster a strong management culture by leading and mentoring Engineering Managers. You’ll be responsible for developing leadership capabilities, promoting best practices, and ensuring high performance across your division.
- Collaborate Across Disciplines: Work closely with leaders from various disciplines to plan and deliver enhancements across your product suite. Your ability to integrate diverse perspectives will be key to driving innovation and ensuring our products meet the highest standards.
- Drive Technical Excellence: Serve as a technical leader, guiding your teams in the development of robust, scalable solutions on the cloud. Your deep technical knowledge will be crucial in solving complex challenges and driving engineering excellence.
- Champion Agentic/AI Engineering Practices: Drive acceleration of our software development lifecycle via impactful adoption of AI development tooling and patterns. We're investing heavily in the best tools available to dramatically increase how quickly we're able to get our products in the hands of customers.
We'd like to hire someone for this role who lives near our offices in Lincoln, Omaha or Lexington, but we're also open to remote candidates in Kansas City, Chicago, Austin, Dallas or Phoenix.
Must-Haves
- Experienced. You’ve worked on cloud technology and have built highly scalable software solutions, and you have a proven track record of scaling efficiently and handling large volumes of data.
- Strategic. You know how to set technical direction and guide your team towards successful project outcomes. You can ensure alignment with the company’s strategic goals by facilitating design sessions, creating architectural diagrams, and evaluating risks in our software and processes.
- A mentor. You can support the professional development of your team members through confidence-building, sharing knowledge and providing guidance.
- Excellent communication skills. Your ability to articulate ideas clearly and work effectively with various stakeholders will be crucial in driving cross-functional projects.
Nice-to-Haves
- Formal managerial experience. Skills like career coaching and performance management will enhance your ability to succeed as an Engineering Manager at Hudl.
- Professional background in relevant technologies. Experience with C#, React, React-Native, MongoDB and AWS are a plus. Familiarity with adjacent languages, frameworks and services used at scale is also valuable.
- Experience in product partnership. A proven ability to collaborate effectively with Product Managers to shape and solidify the team’s roadmap will be an asset.
Our Role
- Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
- Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
- Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
- Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
- Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.
Compensation
The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion.
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
Privacy Policy
Ready to apply?
Apply to HudlAt Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Our Expert Services team is seeking a Delivery Manager to oversee the execution of fixed-length professional services provided in-house. This role is vital to the customer lifecycle, as you will spearhead the implementations of new and existing Braze clients. Working alongside key go-to-market stakeholders including Account Executives, Customer Success Managers, and Technical Architects and more. You will ensure a seamless transition and superior results. Your mission is to grasp each client's unique business needs and direct program delivery to achieve rapid time-to-value and optimal ROI from their Braze investment.
Key Responsibilities:
The Delivery Manager role focuses on the end-to-end execution of fixed-length onboarding, implementations, and other professional services to ensure new and existing clients achieve rapid time-to-value and optimal ROI from their Braze investment.
Program Ownership and Management
The Delivery Manager's mission is to spearhead the onboarding and implementation of new and existing Braze clients, ensuring projects are executed on time and meet customer expectations. This includes:
- Project managing a portfolio of customer implementations to successful outcomes, thereby accelerating Time-to-Value and contributing to customer growth and retention.
- Managing program delivery and consistently monitoring and reporting on project progress, while addressing any challenges or roadblocks that may arise.
Stakeholder Collaboration and Alignment
The role is cross-functional and requires working alongside key go-to-market and account stakeholders.The Delivery Manager is considered part of the Implementation Team, often working closely with the Technical Architect. Collaboration is required to align on customer goals and deliverables with:
- Internal teams: Technical Architects (TAs), Customer Success Managers (CSMs), and Account Executives (AEs).
- External parties: Coordinating effectively with the customer's agencies and third parties to drive desired outcomes.
Customer Needs Assessment and Value Realization
The manager must rapidly assess and understand each customer's unique business requirements to tailor the implementation experience effectively. This involves:
- Engaging with customer stakeholders—from senior staff to Braze end users—to understand their business and technical goals.
- Driving customers to realize fast time-to-value by implementing best practices and strategies.
- Helping to drive early adoption, setting key performance indicators (KPIs), and success metrics for ROI.
- Advocating customer business use-cases to product development.
Enhancing Experience and Enabling Users
The Delivery Manager advocates for customer needs and feedback to internal teams to enhance the overall customer experience. Specific enablement and process responsibilities include:
- Training and Workshops: Conducting training sessions and workshops. This means delivering engaging enablement training and collaborating with internal technical resources to empower customers to use Braze's platform and powerful features efficiently. The Delivery Manager group is also included in technical training, such as the Decisioning Studio Technical Enablement.
- Documentation and Transition: Understanding and documenting customer stakeholder roles and hierarchy within a detailed account to ensure successful transitions to the Customer Success Manager team after project completion.
- Process Improvement: Designing and continually improving processes and materials that enhance efficiency and customer experience during implementation.
- Technical Workstreams: When required, taking ownership of some technical workstreams in implementation projects and working directly with the customer's product and engineering stakeholders.
What You’ll Do:
- Program Ownership and Management: Project manage a portfolio of customer implementations to successful outcomes, accelerating Time-to-Value, growing and retaining customers. Consistently monitor and report on project progress, while proactively addressing any challenges or roadblocks to ensure projects are executed on time and meet customer expectations.
- Customer Enablement: Collaborate with internal technical resources to empower and train customers to use Braze's platform and powerful features as efficiently as possible. This includes participating in technical training, such as the Decisioning Studio Technical Enablement, to remain proficient in advanced platform capabilities.
- Relationship Building: Engage with customer stakeholders to understand their business and technical goals for using Braze, building credible relationships throughout the customer organization, from senior staff to Braze end users. Document customer stakeholder roles and hierarchy within detailed accounts to facilitate a seamless transition to the Customer Success Manager team post-implementation.
- Technical Leadership: When needed, take ownership of some technical workstreams in implementation projects and work directly with customer's product and engineering stakeholders. Act as a bridge between the customer's technical requirements and Braze's internal implementation teams, such as Technical Architects.
- External Coordination: Coordinate effectively with customer's agencies and third parties to drive desired outcomes. Ensure all external partners are aligned with the customer's strategic goals and the Braze implementation timeline.
- Value Realization: Help drive early adoption, setting KPIs and success metrics for ROI. Implement best practices and strategies that lead customers to realize fast time-to-value from their investment.
- Product Advocacy: Advocate customer business use-cases to product development. Serve as a voice for the customer internally to help shape the platform roadmap based on real-world needs.
- Continuous Improvement: Design and continually improve processes and materials that enhance efficiency and customer experience during implementation. Effectively deliver engaging enablement training and workshops, tailoring remote sessions to exceed customer expectations.
Who You Are:
The ideal candidate for the Delivery Manager role should exhibit a strong combination of professional experience, organizational discipline, and interpersonal strengths to ensure successful client outcomes:
- Professional Experience: Requires a minimum of 2-5 years of experience in a customer-facing work environment. This foundation is coupled with proven experience in project management and technology implementation, which is vital for overseeing fixed-length professional services and client implementations. You should also have demonstrated interest or experience in technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, or Programming (HTML etc.).
- Organizational Discipline: You must be highly organized and reliable, ensuring project tracking is always up-to-date. This role requires a self-starter with a continuous improvement mindset, dedicated to designing and refining processes and materials that enhance implementation efficiency and customer experience.
- Intellectual Growth: You possess a high level of intellectual curiosity and the ability to constantly learn new platform features, industry trends, and client use-cases to better advocate for them.
- Problem-Solving Skills: You have excellent analytical, problem diagnosis, and creative problem-solving skills, along with the desire and ability to identify and help implement necessary changes.
- Collaboration and Resilience: You can effectively work within a cross-functional team and balance multiple projects simultaneously. You are known for being a good collaborator who can motivate or maintain enthusiasm throughout the implementation engagement, and you have the ability to manage conflicting priorities and thrive in a fast-paced environment.
- Communication: Your strong listening and verbal communication skills enable you to quickly understand customer needs or issues and deliver a clear and concise response via video calls and emails.
Qualifications:
- Education: Bachelor's degree or equivalent experience in a relevant field.
- Experience: 2-5 years in a similar customer-facing role, preferably in implementations or customer success. This includes proven experience in technology implementation and project management, with a demonstrated interest or background in technical concepts such as APIs, Marketing Automation, Analytics, SaaS, Mobile, or Programming.
- Skills: Strong project management skills with the discipline to be highly organized and keep tracking up-to-date. Excellent communication skills, including strong listening and verbal abilities to deliver clear and concise responses via video calls and emails. A high level of intellectual curiosity and willingness to learn about technical concepts, constantly learning new platform features and use-cases, paired with excellent analytical and creative problem-solving skills.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $66,000 and $104,000/year, with an expected On Target Earnings (OTE) between $78,000 and $123,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.
WHAT YOU'LL DO
- Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
- Be your customers’ main point of contact and trusted advisor at Braze
- Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
- Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
- Proactively analyze your customer product usage to identify opportunities and risks to account health
- Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
- Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
- Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
- In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
- Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
- You will likely spend time onsite with customers and may travel [internationally]
Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.
WHO YOU ARE
You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.
- You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
- You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
- You’re known for being a “team player.” We just can’t emphasize this enough
- You build great relationships with colleagues and customers
- You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
- You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
- You have excellent time management skills
- You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
- 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Ready to apply?
Apply to Braze
Training Specialist
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Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Reports to: Training Manager / Learning & Development Director
Job Summary
We are seeking a dynamic and experienced Training Specialist to design, deliver, and evaluate engaging training programs for employees, clients, or partners. This hybrid role combines remote work flexibility with significant travel (approximately 50%) to conduct in-person training sessions, workshops, onboarding, and support at various locations. The ideal candidate excels at facilitating virtual and on-site sessions, manages all aspects of training logistics, and demonstrates strong proficiency in leveraging software, hardware, and emerging technologies to enhance learning experiences.
Key Responsibilities
- Conduct comprehensive training needs assessments in collaboration with department leaders, subject matter experts, and stakeholders to identify skill gaps and development opportunities.
- Design, develop, and update training materials, curricula, presentations, job aids, e-learning modules, and other resources using tools such as Synthesia AI, Articulate Storyline, Adobe Captivate, or similar platforms.
- Co-deliver high-impact training sessions, including instructor-led workshops, online courses, and hands-on simulations both remotely and in-person at store sites or training facilities.
- Travel up to 50% of the time (domestic, with occasional overnight stays) to facilitate on-site training, provide field support, observe performance, and deliver customized programs.
- Handle full logistics for in-person and online trainings, including scheduling sessions, managing participant registrations, coordinating venues/meeting rooms, arranging travel and accommodations (when applicable), preparing and shipping/distributing training materials, and ensuring timely setup of equipment and technology.
- Manage technological aspects of training delivery, including setup and troubleshooting of hardware (e.g., laptops, projectors, audio/visual systems, interactive whiteboards) and software (e.g., Google Meets, learning platforms); resolve technical issues during sessions to minimize disruptions.
- Stay current with technological advancements in training tools, software, hardware, and instructional technologies; integrate emerging tools (e.g., AI-enhanced learning platforms, advanced LMS features) to improve program effectiveness and engagement.
- Facilitate smooth onboarding and orientation for new hires or new system rollouts, ensuring knowledge transfer and quick productivity ramp-up.
- Evaluate training effectiveness through assessments, feedback surveys, performance metrics, and follow-up observations; recommend improvements and adjustments to programs.
- Maintain accurate records of training activities, attendance, and outcomes in the Learning Management System (LMS) or other tracking tools.
- Collaborate with cross-functional teams to align training initiatives with organizational goals and business needs.
Qualifications & Requirements
- Bachelor's degree in Education, Human Resources, Instructional Design, Business, Communications, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience in training, facilitation, instructional design, or a related role (corporate training, employee development, or client-facing preferred).
- Proven ability to deliver engaging training in both virtual/remote and in-person environments.
- Willingness and ability to travel up to 50% (including overnight stays, occasional weekends if needed); valid driver's license and passport (if international travel applies).
- Strong presentation and facilitation skills with the ability to adapt content for diverse audiences and learning styles.
- Proficiency in Google Suite hands-on experience with e-learning authoring tools, LMS platforms, virtual meeting software, and basic AV/hardware setup and troubleshooting.
- Demonstrated experience coordinating training logistics, including scheduling, venue coordination, material preparation, and technical setup for both in-person and virtual sessions.
- Excellent written and verbal communication skills, with a focus on clarity, engagement, and professionalism.
- Self-motivated, organized, and able to manage time effectively in a remote/hybrid setting with travel and logistical demands.
- Ability to work independently while thriving in team environments.
Preferred Skills & Experience
- Certification in training/development (e.g., ATD Certified Professional in Talent Development, CPTD, or similar) or instructional technology.
- Experience in a specific industry (e.g., technology, healthcare, sales, manufacturing) or with technical/product training involving software/hardware.
- Familiarity with adult learning theories (e.g., ADDIE model, Kirkpatrick evaluation) and emerging tech in L&D (e.g., AI tools, gamification platforms).
- Strong troubleshooting skills for common training tech issues (e.g., connectivity, audio/video, device compatibility).
- Experience with event/logistics coordination tools (e.g. registration platforms) or travel management systems.
Compensation: $55,000 to $65,000 OTE
Benefits
- PTO/Sick & (6) Annual Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) Matching
- Paid Skills Enhancement Training
- Employee Discount - Service & Parts
- Equipment/Toolbox Relocation Assistance
- Employee Referral Program
Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.
Ready to apply?
Apply to Stress Free Auto Care
Manager, Data Center Planning and Portfolio Management
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Manager, Data Center Portfolio & Capacity Strategy
Sony Interactive Entertainment is seeking a Manager, Data Center Planning and Capacity Strategy to lead the ongoing evolution of SIE’s global data center footprint. This role sits within the Technical Operations department of the Global Developer Future Technology Group (GDFT), the organisation responsible for building and operating the data centre infrastructure that underpins PlayStation’s Cloud Gaming, Broadcast, and Developer Platform services worldwide. Our data centers host critical workloads ranging from real-time game streaming to content distribution, developer build systems, and testing environments.
The successful candidate will manage the planning, lifecycle, capacity, performance, and governance of SIE’s global portfolio of data center assets, ensuring they meet business needs for scalability, resilience, cost-efficiency, and compliance. The role requires strong commercial acumen, technical literacy, and the ability to align diverse stakeholders across the organisation.
Responsibilities:
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Portfolio Ownership – Manage the global portfolio of leased data center assets, ensuring alignment with PlayStation’s strategic and operational requirements.
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Planning & Capacity Management – Translate business and service requirements into short-, mid-, and long-term capacity plans, accounting for growth, scalability, and next generation demands.
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Planning Alignment – Coordinate with operations, engineering and product teams to ensure planning assumptions are consistent across the portfolio
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Lifecycle & Renewal Management – Oversee key asset data (leases, renewals, expansions, exits, obligations, critical dates) and partner with stakeholders to implement lifecycle decisions.
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Performance & KPI Tracking – Define, monitor, and report on portfolio-level KPIs to drive accountability and improvement.
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Financial & Business Case Analysis – Support portfolio decisions with financial models, scenario analysis, ROI, and TCO assessments to ensure cost-effective outcomes.
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Vendor & Contract Oversight – Partner cross-functionally to manage vendor relationships, track contractual obligations, monitor service levels, and mitigate risks.
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Governance & Reporting – Establish portfolio governance processes and executive reporting that provide transparency on performance, risks, and opportunities.
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Market & Industry Awareness – Maintain a strong understanding of industry trends, competitive dynamics, and regional market conditions to inform portfolio strategy.
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Regulatory & Sustainability Compliance – Ensure portfolio decisions align with environmental, sustainability, and regulatory standards across multiple regions.
What We’re Looking For:
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7+ years of experience in data center portfolio management, capacity planning, or related disciplines within large-scale environments.
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Experience coordinating asset planning activities (capacity, lifecycle, and project alignment) across multiple regions.
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Strong knowledge of data center mechanical and electrical infrastructure, with the ability to link technical requirements to business and commercial outcomes.
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Proven ability to manage complex portfolios, oversee governance frameworks, and deliver accurate executive-level reporting.
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Demonstrated experience in financial modelling, scenario planning, and cost-optimisation within infrastructure environments.
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Experience working with vendors, contracts, and service-level agreements, with awareness of risk and compliance requirements.
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Excellent communication and presentation skills; able to influence technical and non-technical stakeholders at multiple levels.
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Detail-oriented with strong analytical and problem-solving skills, capable of operating at both tactical and strategic levels.
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Self-motivated, collaborative, and comfortable operating in a fast-paced, global environment.
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
📍 Location: Old Town Scottsdale, AZ or Downtown Austin, TX - No Remote Candidates
💼 Type: Full-time
💰 Compensation: 110,000 - $250,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits
The most valuable relationships in enterprise sales aren’t won once — they’re earned again and again.
As an Account Manager at Files.com, you’ll own renewals and expansions with Fortune 500s, global brands, and fast-scaling enterprises that already trust us with mission-critical workflows. These customers have chosen Files.com to power secure file transfer and automation across their organizations. Your mission is to renew that trust, grow that trust, and turn it into long-term, multi-year partnerships.
This isn’t a “maintenance mode” role. At Files.com, Account Managers are strategic sellers who maximize both the revenue and the quality of revenue from existing customers. You’ll drive renewals, structure expansions that touch multiple teams and departments, and shift customers into the long-term contracts that stabilize our business and theirs. Every conversation you lead will be meaningful, high-impact, and career-defining.
You’ll sell boldly, backed by a product you can be proud of and an engineering team that delivers at speed. You’ll learn how to expand accounts strategically, deepen customer reliance on Files.com, and turn single contracts into enterprise-wide relationships. And you’ll do it all as part of a high-performing, in-office team that sets the standard for excellence in renewal sales.
This isn’t just another account management job. This is where you turn renewals into growth engines — and build the kind of skills and track record that set elite sellers apart.
Who We Are
We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.
We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and Account Management is central to that growth.
Our Scottsdale office sits in the heart of Old Town: a bright, modern space with huge windows ☀️, craft coffee ☕️, free drinks, and free catered breakfast every day 🍳🥓. Step outside and you’re surrounded by some of the best lunch and happy hour spots in Arizona. Twice a year, we bring the whole team together for energizing off-sites in cities like Austin, Nashville, and Miami.
What You’ll Actually Do
This isn’t about “maintaining” accounts. It’s about protecting, growing, and maximizing them.
In this role, you will:
- Master the Product: Become a Files.com expert, understanding features, integrations, and use cases at a level that builds credibility with both technical and business stakeholders.
- Run Strategic Renewals: Lead conversations that reinforce value, uncover evolving needs, and secure long-term partnerships.
- Drive Expansions: Identify growth opportunities across departments, child sites, and feature adoption, and close expansions that deepen reliance on Files.com.
- Guard Revenue with Discipline: Protect every dollar of revenue by rightsizing plans, preventing churn, and converting monthly accounts into stable annual or multi-year contracts.
- Navigate Complex Accounts: Manage multi-stakeholder relationships across IT, security, and business leaders, keeping deal control and momentum.
- Forecast and Execute: Maintain accurate renewal and expansion pipelines, prioritize intelligently, and consistently deliver on growth and retention targets.
Why This Role Is Different
- Partner with Enterprise Customers That Matter: You’ll manage relationships with Fortune 500s, global brands, and fast-scaling enterprises. These aren’t small renewals — they’re strategic contracts that shape how organizations operate.
- You'll Be the Guardian of Revenue: Every dollar of existing revenue is yours to protect, grow, and improve. You’ll stabilize unpredictable usage into committed contracts that fuel company growth.
- Build Career-Lasting Skills: From renewal strategy to expansion selling, you’ll sharpen the abilities that define elite sellers — skills that compound throughout your career.
- Sell With Leverage and Confidence: Unlike cold new-logo selling, you start ahead — customers already trust Files.com.
- Drive Predictability and Stability: You’ll directly shape Files.com’s growth by converting monthly accounts into annual and multi-year commitments — a top priority for leadership.
- Be Part of a High-Performing Team: You’ll join an elite team of Account Managers who raise the bar, supported by leaders who invest in your growth.
What Success Looks Like
- You consistently exceed retention and expansion quotas.
- Customers renew not just because they must, but because they see Files.com as indispensable.
- You convert monthly customers to annual or multi-year agreements, improving predictability and stability.
- You identify and close expansions that grow accounts strategically across features and departments.
- You grow sharper every quarter at renewal strategy, account growth, and multi-stakeholder navigation.
Who Thrives in This Role
✅ You’re hungry to win and motivated by protecting and growing enterprise revenue
✅ You combine technical fluency with consultative selling
✅ You thrive on renewal conversations and expansion selling
✅ You’re disciplined about pipeline, forecasting, and account strategy
✅ You want to master the art of expansion and retention sales
Perks & Benefits
🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered breakfast every day in our Scottsdale office
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more
Bottom Line: This isn’t “maintenance mode” account management. This is high-output, high-impact renewal and expansion sales where you’ll protect, grow, and transform enterprise accounts that already trust us. If you want to build lasting sales skills, be part of an elite team, and fuel the growth of a profitable SaaS company, this is your seat.#LI-Onsite
Ready to apply?
Apply to Files.com
Strategic Account Executive/ Account Manager
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📍 Location: Austin, TX (preferred) / Remote (exceptional candidates)
💼 Type: Full-time
💰 Compensation: $250,000 - $350,000 OTE, split 50/50 between salary and commissions (subject to qualifications and experience) + equity + premium benefits
At most companies, enterprise sales is either about landing new logos or keeping existing ones happy.
At Files.com, you'll do both — and be rewarded for excelling at both.
This is a hybrid role: you'll carry a book of existing strategic accounts while simultaneously hunting new enterprise logos within a defined territory. You're not just an account manager, and you're not just a hunter. You're a full-cycle enterprise seller who can grow what we have and win what we don't.
You will have existing accounts while you are also focused on new logos. We believe this is in line with how most top enterprise sellers operate — a book of business to expand, and a defined territory for new logo opportunities.
Who We Are
We're Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.
We've built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we're scaling intentionally — and this role is a critical piece of that growth.
Our office is brand-new space in the heart of downtown Austin, surrounded by energy, culture, and some of the best food and nightlife in Texas. Free breakfast daily, plenty of room to collaborate, and the vibrancy of Austin right outside the door.
Twice a year, we bring the whole team together for energizing off-sites in cities like New Orleans, Nashville, and Miami.
What You'll Do
Expand Existing Strategic Accounts:
- Own the end-to-end commercial strategy for a defined portfolio of strategic accounts
- Build multi-threaded relationships across technical, operational, and executive stakeholders
- Lead deep discovery to uncover business and technical problems worth solving
- Develop and execute account plans focused on expansion and long-term value
- Lead complex negotiations and close high-impact expansion deals
- Bring customer insight back into the organization to influence priorities and decisions
Win New Enterprise Logos:
- Generate the majority of your new-logo pipeline through strategic outbound prospecting, executive networking, and referrals at companies with $5B+ in revenue
- Identify and engage VP-level and above stakeholders in IT operations, infrastructure, data movement, security, and compliance — the people who own the problem Files.com solves
- Run discovery with infrastructure depth: surface legacy modernization, compliance risk, and operational complexity, and connect them to clear business value
- Think strategically about enterprise-wide value, structure large multi-department contracts, and close deals that reflect the full scope of what Files.com can do
- Navigate complex deals across IT leadership, security teams, procurement, and executive sponsors, keeping alignment and momentum across long, multi-stakeholder sales cycles
Across Both Motions:
- Become a true Files.com expert — understanding the platform's architecture, security model, compliance capabilities, and integrations at a level that earns credibility with the most technical buyers
- Forecast and execute with discipline: build, maintain, and accurately forecast a healthy pipeline, consistently achieving or exceeding quota
- Partner with Product, Engineering, Support, and Customer Success to align execution and deliver real outcomes
What This Role Is (and Is Not)
This is not a passive account management role. It is not a pure inbound AE role either.
You will enter with a book of existing strategic accounts — real customers, real expansion potential, and a foundation to build on immediately. You will also carry a defined territory of net-new enterprise logos to pursue.
As a Strategic Account Executive, QBRs and account reviews are not box-checking exercises — they are tools to create alignment, earn trust, and unlock expansion. Outbound prospecting is not a fallback activity — it is a core part of how you build a compounding, career-defining territory.
Both motions require the same thing: deep discovery, executive relationships, technical credibility, and disciplined execution.
In the first six months, success looks like meaningful expansion pipeline across your existing accounts and real new-logo pipeline underway.
Within twelve months, success is clear: closed expansion deals, multiple net-new logos won, a self-sustaining outbound motion, and measurable contribution to both NRR and new ARR.
You are accountable for outcomes — not activity alone.
Why This Role Matters
Our customers are actively modernizing infrastructure, replacing legacy tools, and investing in more resilient platforms. The largest enterprises in the world are making infrastructure decisions at scale — and they need a seller who can earn their trust and close at the level those decisions deserve.
Your work directly impacts:
Net Revenue Retention
Expansion pipeline and closed revenue across strategic accounts
New logo pipeline and closed-won business from net-new enterprises
Executive relationships and customer trust
Product and roadmap insight from real-world usage
What Makes Files.com Different
A book of business on day one: You're not starting from zero. You enter with real accounts and real expansion opportunities to go after immediately.
A defined territory to hunt: Your new-logo pipeline is yours to build — with the autonomy, tools, and team backing to win the biggest enterprise IT deals in the market.
Technical depth wins here: The buyers you'll target are IT infrastructure leaders who can spot a rep who doesn't know the space. Your knowledge is your competitive weapon.
A product that works: Files.com is reliable, secure, and continuously improving — no selling around broken promises.
Real engineering backing: Customer feedback gets acted on fast. Solutions ship in days, not quarters. You'll never waste your career apologizing for "known issues."
Meaningful impact: Expansion and new-logo deals that can be measured in six and seven figures.
Who Thrives in This Role
✅ You have a proven track record of both expanding complex enterprise accounts and self-sourcing net-new pipeline at the enterprise level ($5B+ accounts)
✅ You're deeply fluent in enterprise IT infrastructure — you can hold a real conversation with a VP of IT Operations or a Director of Network Engineering
✅ You combine technical credibility with executive presence and the ability to operate across both levels in the same deal
✅ You're comfortable with long, complex sales cycles and know how to maintain momentum across multi-stakeholder organizations
✅ You balance persistence with judgment and long-term relationship thinking
✅ You are proactive, curious, and disciplined in how you operate
✅ You want ownership, accountability, and visible impact — across both an existing book of business and a territory you're building
Location & Travel
Austin-based candidates are preferred for proximity to leadership, but exceptional remote candidates will be considered. Remote employees will be expected to make monthly trips to Austin, TX. This role includes travel as needed to build and maintain strong customer relationships.
Perks & Benefits
🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days + 11 Holidays + Full Company Winter Break
💰 $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
🍳 Free catered lunch every day in our Austin office
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more
Bottom line
This is a senior, career-defining role for someone who can do it all — grow strategic accounts into durable, expanding partnerships while hunting and closing the biggest enterprise IT deals in the market. You'll enter with a book of business and a defined territory to build. Both reward the same thing: expertise, discipline, and relentless execution.
Ready to apply?
Apply to Files.com
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Strategic Customer Success Manager
The Role
As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap.
- Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth.
Account & Portfolio Management
- Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company’s most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success.
- Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to senior leadership, and identify data patterns to drive growth and support presales expansion.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Use AI-driven innovation to scale best practices globally, transform consumption patterns, and create advanced technical solutions for strategic accounts.
Internal Collaboration & Customer Advocacy
- Serve as the strategic voice of the customer within MongoDB, leveraging insights from complex environments and unique use cases to directly influence the product roadmap and coordinate cross-functional execution.
- Connect customers with the right internal resources, including high-level Marketing programs and Executive Sponsor alignment, while leading collaborative learning sessions to ensure MongoDB maximizes value for our most significant accounts.
- Orchestrate complex cross-functional initiatives, such as global migrations and modernization factories, by directing dedicated account teams to enable consumption growth.
What You Will Bring
- Relevant Experience: 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business.
- Communication: Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 426140
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
JOB SUMMARY
We are looking for a seasoned Staff Technical Program Manager to lead complex, cross-functional programs that span multiple product lines and engineering organizations. As a Staff Technical Program Manager, you will set the strategic direction for how programs are planned and executed, drive alignment between executive stakeholders and engineering leadership, and shape the technical and operational frameworks that enable Apptronik to deliver humanoid robots at scale. You will mentor other program managers, influence org-wide priorities, and serve as a trusted partner to engineering leaders in navigating the most ambitious and highest-risk initiatives in the business.
- Ownership: Own Program execution end to end. Set strategic direction, identify resource requirements, and be accountable for executing on company goals and roadmap. Challenge assumptions at the org level and foster a results-driven culture.
- Orchestration: Partner directly with engineering leadership to execute solutions and adapt quickly when priorities shift. Coordinate across multiple organizations including engineering, operations, supply chain, finance, and executive leadership to keep all stakeholders aligned and informed.
- Planning: Define long-range program strategy and create clear paths to success. Develop schedules, define milestones, and build execution frameworks that scale across multiple programs.
- Communication: Proactively communicate program status, risks, trade-offs, and decisions to executive stakeholders. Clearly articulate requirements, goals, and milestones across teams and up to leadership.
- Leadership & Mentorship: Mentor and develop other TPMs. Define and continuously improve program management practices, frameworks, and tooling that elevate the entire function.
- 10System-Level Product Development Leadership – Extensive experience leading complete hardware + software product life cycles from concept through deployment and scaled production, across multiple concurrent programs.
- Hands-On Technical Partnership – Deep ability to engage with engineering teams on architectural decisions, interface definition, and complex technical problem-solving — operating as a peer to engineering leadership, not just managing schedules.
- New Product Introduction (NPI) - Demonstrated success transitioning multiple products from prototype to manufacturing, including DFM/DFA considerations and managing through ramp.
- Cross-Disciplinary System Integration – Expert-level experience coordinating mechanical, electrical, firmware, product, software, and AI/ML teams to deliver fully integrated, sophisticated systems.
- Program Execution & Results Orientation – Strong track record of driving measurable outcomes at scale, managing critical path and interdependencies across portfolios, and delivering against company roadmap goals.
- Deployment & Commercialization Readiness – Experience leading system integration and scaling hardware/software platforms into commercial production.
- Influence in Resource-Constrained Environments – Proven ability to align product, engineering, and executive teams, prioritize across competing demands, and execute successfully in fast-paced, limited-resource settings.
- Mentorship & Function Building – Demonstrated experience mentoring TPMs, defining program management standards, and raising the maturity of the program management function.
- Strategic Thinking – Ability to translate company strategy into actionable program plans and influence roadmap decisions through data-driven insight.
- Bachelor's degree in Electrical, Computer, Mechanical Engineering or Applied Physics required
- 10+ years of experience in program management or engineering management, including leading cross-functional teams in both hardware and software, with demonstrated experience operating at a senior or staff level
- Preferred: Experience in robotics
- Preferred: Master's degree in Engineering
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Ready to apply?
Apply to Apptronik
Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
JOB SUMMARY
We are looking for an experienced Senior Technical Program Manager to lead large cross-functional teams through a full product lifecycle. As a Senior Technical Program Manager, you will orchestrate the integration of various engineering disciplines to help develop and drive program plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ownership: Own programs end-to-end. Identify resource requirements and be accountable for executing on company goals and roadmap. Challenge assumptions and foster a results-driven culture.
- Orchestration: Partner directly with engineering teams to execute solutions and adapt quickly when priorities shift. Coordinate across multiple functions including engineering, operations, supply chain, and finance to keep all stakeholders aligned and informed.
- Planning: Create and communicate clear paths to success. Develop schedules, define milestones, and maintain execution plans that keep programs on track.
- Communication: Proactively communicate project status, risks, and issues to stakeholders. Clearly articulate requirements, goals, and milestones across teams.
SKILLS AND REQUIREMENTS
- System-Level Product Development Leadership – Experience managing complete hardware + software product life cycles from concept through deployment and scaled production.
- Hands-On Technical Partnership – Proven ability to work closely with engineering teams on architectural decisions, interface definition, and complex technical problem-solving — not just schedule management.
- New Product Introduction (NPI) - Demonstrated success transitioning products from prototype to manufacturing, including DFM/DFA considerations.
- Cross-Disciplinary System Integration – Proven experience coordinating mechanical, electrical, firmware, product, software, and AI/ML teams to deliver fully integrated, sophisticated systems.
- Program Execution & Results Orientation – Track record of driving measurable outcomes, managing critical path and interdependencies, and delivering against company roadmap goals.
- Deployment & Commercialization Readiness – Experience supporting system integration and scaling hardware/software platforms.
- Influence in Resource-Constrained Environments – Ability to align product and engineering teams, prioritize effectively, and execute successfully in fast-paced, limited-resource settings.
EDUCATION AND EXPERIENCE
- Bachelor's degree in Electrical, Computer, Mechanical Engineering or Applied Physics required
- 5+ years of experience in program management or engineering management, including leading cross-functional teams in both hardware and software
- Preferred: Experience in robotics
- Preferred: Master's degree in Engineering
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Vision to read printed materials and a computer screen.
- Hearing and speech to communicate.
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Ready to apply?
Apply to Apptronik
Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
JOB SUMMARY
At Apptronik, we are building humanoid robots that require an operating system as sophisticated and resilient as their hardware. As a Senior Embedded Linux Engineer, you will own the entire Linux platform ecosystem. You aren't just "using a build tool"; you are architecting a custom distribution from the ground up to ensure our robots are performant, secure, and field-ready.
Your mission is to manage the full lifecycle of the OS: from factory provisioning and secure imaging to real-time kernel tuning and reliable OTA updates. You will ensure that every cycle of the CPU is optimized for our control loops and that our fleet remains stable.
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
Custom OS Architecture & Distribution:
- Architect and maintain a custom, production-grade Linux distribution using Yocto, Buildroot, or an equivalent professional build system.
- Demonstrate complete ownership of the OS layers, managing the relationship between the bootloader, kernel, board support packages (BSPs), and user-space libraries.
- Develop and maintain a highly repeatable and well-documented build process that serves as the single source of truth for all robot compute modules.
Hardware Enablement & Performance Optimization:
- Perform low-level kernel configuration and tuning to meet the strict latency requirements of humanoid robotics.
- Implement core isolation and process priority optimization to ensure critical control loops have deterministic access to resources.
- Optimize the OS footprint and resource utilization (CPU, memory, and I/O) to maximize the efficiency of our Nvidia Jetson (Jetpack) and AMD64 platforms.
- Integrate and debug hardware drivers for peripherals, including Bluetooth (BlueZ), Wi-Fi, and specialized robotics sensors.
Platform Resilience, Provisioning & Updates:
- Factory & Provisioning: Architect the workflows for initial device provisioning, including secure boot initialization, disk partitioning, and factory imaging processes.
- OTA Strategy: Own the end-to-end Over-the-Air (OTA) update architecture (A/B atomic updates) using frameworks like Mender, RAUC, or SWUpdate.
- System Stability: Implement OverlayFS or similar union-mount strategies to create a resilient, "unbreakable" system that supports read-only roots and safe factory resets.
Platform Security & Hardening
- Hardware Root of Trust & Secure Boot: Architect and implement end-to-end Secure Boot chains (from BootROM to Kernel) using TPM 2.0 or Secure Enclaves to ensure only authenticated firmware and OS images execute on the robot.
- System Hardening & Isolation: Implement Linux Security Modules (LSMs) such as SELinux or AppArmor to enforce mandatory access controls; utilize cgroups and namespaces to isolate critical robotics processes from non-critical telemetry.
- Cryptographic Infrastructure: Manage the lifecycle of device identity and cryptographic keys; oversee disk encryption (dm-crypt/LUKS)
Infrastructure & Tooling:
- Own the CI/CD pipeline for OS image generation, ensuring that builds are automated, tested, and traceable.
- Create and maintain comprehensive documentation for the platform architecture, build environment, and flashing procedures.
- Develop specialized diagnostic tools (Python/Bash) for system monitoring and field troubleshooting.
SKILLS AND REQUIREMENTS
- OS Construction: Proven ability to build a custom Linux distribution from scratch. You must understand how to manipulate every layer of the rootfs and toolchain.
- Build System: Experience Yocto/OpenEmbedded, Buildroot, or equivalent professional-grade embedded build environments.
- Kernel & Performance Tuning: Experience with PREEMPT_RT, core isolation (isolcpus), and tuning Linux for real-time robotics or industrial control.
- Nvidia Ecosystem: Deep familiarity with Nvidia Jetson hardware, including L4T, Jetpack SDK, and flashing utilities.
- Resiliency Engineering: Hands-on experience with OverlayFS, partition management, and fail-safe OTA update mechanisms.
- Security Engineering: Hands-on experience with LUKS disk encryption, TPM 2.0 integration, and managing PKI (Public Key Infrastructure) for embedded devices.
- Hardware Interfacing: Experience debugging hardware protocols (I2C, SPI, UART, USB) and wireless stacks (Bluetooth/BlueZ).
- Documentation & Process: A disciplined approach to documentation and creating repeatable engineering processes.
Preferred:
- Experience with "Modern DevOps" (Containerized build environments, GitLab CI, or automated hardware-in-the-loop testing).
- Knowledge of Secure Boot, disk encryption, and TPM integration.
- Knowledge of real time operating systems
- Programming experience in C++ and Python.
EDUCATION and/or EXPERIENCE
- Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field.
- 5+ years of experience in Embedded Linux or Systems Engineering.
- Demonstrated experience shipping and maintaining a custom Linux OS on high-complexity physical hardware.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds at times
- Vision to read printed materials and a computer screen
- Hearing and speech to communicate
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Senior Partner Strategy Manager, Developer Platform
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin TX
About Cloudflare
At Cloudflare, our mission is bold yet simple: to help build a better Internet. Our global network handles trillions of requests each month, protecting and accelerating applications without added hardware, software, or code changes. Our Developer Platform, including Workers, Workers AI, R2, KV, Durable Objects, and Pages, empowers developers to build and deploy applications globally, faster than ever before.
About the Team
The Developer GTM organization is a startup within Cloudflare, driving how we attract, inspire, and grow the next generation of builders. We are redefining what developer acquisition looks like in a world where AI and distributed agents are reshaping the stack. Our mission is to create new pathways for developers to discover Cloudflare, whether through ecosystem partnerships, high impact content, or creative field engagement.
We are builders, storytellers, and connectors united by one goal: to make Cloudflare the most exciting place for developers to build.
About the Role
The Senior Partner Strategy Manager will own the full acquisition strategy for Cloudflare’s developer ecosystem, uniting our community and demand generation engines into a single, high velocity motion. This leader will oversee how we capture startups, venture capital networks, and student builders, while also driving our demand generation and field marketing machines to convert awareness into adoption within strategic tech communities.
This is not a traditional marketing role; it is about engineering growth through ecosystems. You will define how Cloudflare reaches developers where they live, play, and build.
What You Will Do
- Define and execute the global GTM strategy for Cloudflare’s Developer Platform through strategic cloud and ecosystem partners, driving adoption of Workers, Durable Objects, and other developer services.
- Own the partner enablement motion—building the programs, playbooks, and tools that train solution architects, partner sellers, and product teams to position Cloudflare as the platform of choice for modern application development.
- Lead joint go-to-market initiatives with hyperscalers, cloud service providers, and developer ecosystems, turning partnerships into measurable revenue and developer growth.
- Drive field execution and co-selling programs, collaborating with partner and Cloudflare sales teams to identify high-potential accounts, accelerate pipeline, and amplify success stories.
- Collaborate closely with Product, Engineering, and Product Marketing to align messaging, technical readiness, and joint positioning within cloud marketplaces and developer channels.
- Champion the Developer Platform ecosystem, shaping how Cloudflare shows up in partner technical communities, events, and go-to-market campaigns worldwide.
- Build tight alignment between Developer Platform, Global Partnerships, and Field GTM leadership to scale partner-led growth and operational excellence.
Who You Are
- A strategic operator with a track record of building and scaling partner motions for developer-centric or cloud-native products.
- Equally at home in technical and commercial conversations, translating complex architectures into clear business value.
- A connector—comfortable influencing across Product, Sales, Marketing, and Partner organizations, and inspiring external partners to co-invest in growth.
- Fluent in the language of developers and ecosystems: APIs, serverless, cloud-native architectures, and modern GTM.
- Data-driven, execution-oriented, and motivated by outcomes that move the business forward.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Senior Manager, Solutions Architecture, AI & Developer Platform
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Austin, TX or San Francisco, CA
About Cloudflare
At Cloudflare, our mission is bold yet simple: to help build a better Internet. Our global network handles trillions of requests each month, protecting and accelerating applications without added hardware, software, or code changes. Our Developer Platform, including Workers, Workers AI, R2, KV, Durable Objects, and Pages, empowers developers to build and deploy applications globally, faster than ever before.
About the Team
The Developer GTM organization is a startup within Cloudflare, driving how we attract, inspire, and grow the next generation of builders. We are redefining what developer acquisition looks like in a world where AI and distributed agents are reshaping the stack. Our mission is to create new pathways for developers to discover Cloudflare, whether through ecosystem partnerships, high impact content, or creative field engagement.
We are builders, storytellers, and connectors united by one goal: to make Cloudflare the most exciting place for developers to build.
About the Role
As the Senior Manager of Solutions Architecture for the AI & Developer Platform, you will lead a team of high-performing technical experts who help customers understand the business value and technical details of Cloudflare’s ecosystem. You will serve as a strategic partner to sales leadership, advising on programs to grow developer revenue and supporting complex strategic opportunities. In this leadership capacity, you will bridge the gap between technical sales and product engineering, ensuring your team effectively acts as the feedback loop that evolves our product offerings.
What you will do
- Strategic Oversight: Develop and execute the long-term technical sales strategy in partnership with regional and country sales leaders to drive pipeline and revenue for the Cloudflare Developer Platform.
- People Management: Directly manage, mentor, and grow a team of Solution Architects, ensuring they successfully serve as trusted technical advisors and regional leads.
- Cross-Functional Collaboration: Serve as the primary liaison with executive leadership, Product Management, and Product Marketing to align goals and deliver data-driven value propositions and customer stories.
- Budget and Resource Allocation: Manage the annual budget and make critical resource allocation decisions to ensure the team is staffed and equipped to meet customer needs and business goals.
- Executive Engagement: Support your team in aligning perceived business and technical value with C-Level executives at strategic customer accounts.
- Product Evolution: Oversee the creation of a succinct feedback loop between the field and internal teams to refine the product roadmap based on customer usage and competitive intelligence.
Who you are
- Technical Sales Leadership: Significant experience leading technical teams, with a background of 7+ years in technical sales of cloud computing, storage, or full-stack engineering.
- Strategic Planning: Proven ability to develop programs that drive sales strategy and pipeline generation in a complex technical environment.
- Deep Technical Expertise: Comprehensive knowledge of modern Web Technologies, Cloud Architecture, AI/ML, and the advantages of Distributed Serverless Platforms.
- System Design Authority: Ability to mentor teams on Systems Design theory and practice for distributed, full-stack applications to solve complex client needs.
- Cross-Functional Leadership: Demonstrated success collaborating with Product, Marketing, and Sales to drive revenue and customer adoption.
- Application Materials: Candidates must submit a resume/CV detailing their experience with team leadership and technical architecture.
Nice-to-Have Skills
- Platform Proficiency: Practical experience where you have built applications or solutions using Cloudflare Workers.
- Industry Certifications: Holding current AWS Solutions Architect or GCP Cloud Architect certifications.
- Developer Workflow Knowledge: Strong understanding of CI/CD practices, versioning, and system integrations to better guide the team on developer workflows.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $244,000.00 - $336,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Technical Services has global team members in offices spanning the globe including New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions.
We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams of MongoDB ‘core’ and ‘cloud’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s core database functionality as well as troubleshooting cloud issues to enable successful customer implementations at scale.
Click here to learn more about our Technical Services team.
We are looking to speak to candidates who are based in Austin, as this role will require working in our Austin office 3 or more days a week.
Typical responsibilities of the team include
- Diagnosing and resolving performance related issues
- Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements
- Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution
- Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues
- Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team
- Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community
- Working on specific accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use
Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you!
Candidate Profile
Required
- 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance
- Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams
- Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership
- Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues
- Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations
- Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications
- Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives
- Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions
- Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations
- Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans
- Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews
Desirable
- Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred
- Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations
- Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction)
- Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning
Success Measures
- Within 30 days
- Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products
- Build initial rapport with the team and gain their trust
- Within 60 days
- Understand our global follow-the-sun processes and escalation processes
- Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders
- Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business
- Within 90 days
- Take assignment of and drive five (5) cases to closure to learn our internal processes
- Have identified areas of efficiency for the team to scale
- Effectively lead regional escalations and RCA’s when needed
- At 120 days and onward
- Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks
- Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually
- Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 3263274319
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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Sr. Product Manager, Marketing AI Enablement
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Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
Marketing today is a product discipline. The teams driving growth are built on data, systems, experimentation, and technical execution. We’re looking for a Product Manager, Marketing AI Enablement to own both the technical foundation and business strategy behind scalable marketing programs, starting with Meta, Paid Social and expanding across our growth engine.
We are looking for a growth-minded Product Manager to sit at the intersection of engineering, data, AI, market strategy. This isn't a marketing support role; you are the architect of a technical growth engine, building the consumer-facing products that drive adoption and scale. You will own the marketing strategy, creative direction, and optimization cycles for the products and systems you build.
Leading a multidisciplinary squad of agency partners, data scientists, and business stakeholders, you will tackle one of our most critical challenges: innovating new, seamless ways to convert potential homebuyers. You’ll have the autonomy to experiment, the data to move fast, and the resources to drive massive, measurable impact on our business trajectory.
What You’ll Do:
- Own the end-to-end development and performance of growth marketing platforms (Meta, TikTok, Reddit, etc.), from strategy and system design through execution, measurement, and optimization for buyer, seller, and rental lines of business.
- Identify, design, and launch new marketing products that leverage automation and AI to expand growth capacity, such as systems that accelerate creative production, campaign creation, and experimentation across channels.
- Build and evolve core platforms for media automation, bidding, budget management, and performance optimization
- Partner with Marketing, Analytics, Data Science, and Engineering to design and deliver high-impact growth capabilities across paid channels (SEM, Paid Social, Video, App)
- Translate business and marketing objectives into measurable product outcomes through experimentation, automation, and improved data quality
- Lead product discovery and agile delivery, shipping incremental value while building durable, extensible marketing infrastructure
- Develop AI-enabled and LLM-first workflows that improve decision-making, efficiency, and learning velocity across media programs
- Communicate priorities, progress, and trade-offs clearly to senior stakeholders and cross-functional partners
- Collaborate with external platform partners (e.g., Google, Meta, Apple) to ensure strong integrations and adoption of best practices
- Ensure operational excellence of growth marketing systems, proactively identifying and resolving issues that impact performance or reliability
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
Who You Are:
- A product-minded growth leader who treats marketing platforms and workflows as scalable software products
- Comfortable operating at the intersection of strategy, data, and technology
- Equally strong in strategic planning and hands-on execution, from defining roadmaps to working through detailed workflows and edge cases
- Highly analytical, with a deep interest in experimentation, attribution, and incremental measurement
- Skilled at translating complex, manual marketing processes into automated, repeatable systems
- A strong collaborator who can influence across teams and align stakeholders around shared growth outcomes
- Naturally curious, outcome-oriented, and comfortable navigating ambiguity in fast-moving environments
What You Bring:
- Bachelor's degree in Engineering, Mathematics, Computer Science, Economics, or a related quantitative field.
- 8+ years of experience in analytics, data enablement, or marketing technology, with a focus on building systems that support marketing teams.
- Demonstrated experience applying AI/LLMs to operational workflows — such as lead processing, data classification, or automated QA.
- Proven experience working in or leading Agile development processes and planning workflows.
- Proficiency with SQL and a strong understanding of data architecture, pipelines, and measurement.
Bonus Points:
- Experience administering Amplitude or similar product analytics platforms.
- Experience building AI-powered automation workflows using tools like n8n, Zapier AI, or similar platforms to streamline marketing operations.
- Experience using AI to scale creative production and campaign automation
- Familiarity with Hightouch, Fivetran, or similar data integration and reverse ETL tools.
- Experience with tagging and tracking implementations — Google Tag Manager, server-side tagging, or similar.
- Exposure to marketing strategies including performance marketing and brand KPIs
- Experience with Meta or other marketing platforms that require feed management or other technical solutions for scaling
- Background in platform governance — defining standards, documentation, and enablement for shared marketing tools.
How We Reward You:
Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Ready to apply?
Apply to Realtor.com Careers
We're looking for a high-energy, detail-oriented, and hands-on individual to join the Revenue Team as a Senior Revenue Manager. This role will be based out of our Austin, Palo Alto or NYC office and will primarily be responsible for determining appropriate accounting treatment for new product offerings, analyzing and reviewing complex revenue transactions, continually refining our revenue recognition policies, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners during product rollouts. In addition, this role will participate in month-end and quarter-end close activities and be responsible for leading and mentoring a small team remotely. To be successful, this individual must have the ability to adapt quickly, make decisions autonomously, operate effectively in a rapidly scaling, dynamic environment and align well with MongoDB’s core values.
This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!
Team Description
The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over-reporting of revenue and assisting in quarterly forecasting activities for revenue and billings. This role will report directly to the Director of Revenue.
Candidate Profile
- Bachelor's degree in Accounting (CA/CPA preferred) with at least 9+ years of experience in a similar role at public, high-growth SaaS or technology company
- Prior experience with revenue close operations and reconciliation process including working with sales data, customer contracts and product offerings
- Deep expertise in ASC 606
- Experience in hiring, managing, and mentoring high performing teams
- Proficiency in MS Excel & working with large volumes of data
- Knowledge of ERP and CRM systems (NetSuite, Salesforce)
- Strong analytical, research, and problem-solving skills
- Acute attention to detail and well-developed organization
- Excellent time management skills and ability to work in a fast paced environment
- Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
- Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally and at various levels within a company
Position Expectations
- Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
- Lead and manage the execution of quarterly reviews and year-end financial audits by external auditors related to AR, reserves, and revenue
- Participate in month-end close activities comprising cash activity, various revenue analyses including booking JEs, account reconciliations, and revenue recognition
- Manage a small team of Revenue Analysts including review of all work performed and coach for growth and development. Ability to hire additional analysts as growth permits
- Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations
- Review and validate different revenue streams for appropriate revenue treatments
- Review contract write-ups to ensure that revenue is recognized in accordance with ASC606
- Assist with preparation and review of executive-level analytics for various internal and external presentations
- Work cross-functionally with key internal business partners, such as OTC, Business Operations, FP&A, Deal Desk and Legal on ongoing initiatives
- Assist with special projects and ad hoc requests as required
Success Measures
- A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
- In 30 days, a successful candidate will have become familiar with our business, product
- offerings, and revenue streams
- In 3 months, you’ll have become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently
- In 6 months, you’ll have established relationships with key business partners such as OTC, Business Operations, FP&A, Deal Desk and Legal and would be working directly with them as and when issues arise
- In 12 months and beyond, this role will be established as a primary point of contact for all revenue-related GTM effortsTo drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273394185
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Senior Partner Solutions Architect
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We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
As an ideal candidate, you will have:
- 8+ years of pre-sales experience with enterprise software and technical aptitude
- Working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
- Experience with scalable and highly available distributed systems
- 2+ years of software development experience
- Excellent presentation and communication skills
- The ability to travel up to 50%
- A Bachelor’s degree or equivalent work experience
- Professional proficiency in speaking and writing Portuguese and English
- Professional proficiency in speaking and writing Spanish is highly preferred
As an ideal candidate, you may also have:
- Experience selling databases and/or deploying applications with any of the major cloud providers
- Experience with database programming and data modelling
- Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
- A cloud provider certification
- A MongoDB Certification
What you do at MongoDB:
- You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB
- You confidently articulate the business value of MongoDB solutions and bridge this to technical value
- You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises
- You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
- You translate technical concepts and patterns into business benefits for management and executives
- You act as a liaison, gathering feedback from the field to relay back to the Product Management team
- You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
- You demonstrate resilience and sound judgment in dealing with business challenges
- You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
- You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
- You have situational awareness and react appropriately in group settings
Particularly with Partners:
- You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
- You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
- You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
- You have a strong understanding of partner business model, value, and needs
- You demonstrate the ability to anticipate and respond appropriately to partner objections
- You are seen as a “Trusted Advisor” with technical partner stakeholders
- You team up to build joint proposals with partners for the client
- You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
- You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
- You create strategies that map specific industry trends to account base within local partner organizations
- You create strategies that map competitive threats within local partner organizations
What you will learn:
- The rapidly expanding MongoDB product suite, including:
- Core database server
- Atlas (fully managed cloud database service)
- Atlas Data Lake
- Atlas Full-Text Search
- Realm
- Charts
- Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
- Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
- Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
- Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
- Exposure to a wide variety of market verticals and broad spectrum of interesting use cases
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273379214
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Customer Success Manager
The Role
As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.
We are looking to speak to candidates who are based in Austin or San Francisco for our hybrid working model.
Key Responsibilities
Customer Advisory
- Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.
Account & Portfolio Management
- Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
- Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.
What You Will Bring
- Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req. ID: 426123
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Program Manager
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Description:
The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.
We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.
The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.
Responsibilities:
- Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
- Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
- Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
- Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
- Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
- Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
- Ensure policies and procedures align with regulatory, security, and internal control requirements
- Support internal and external audits by maintaining complete, accurate, and accessible documentation
- Translate audit findings and regulatory changes into actionable policy program updates
- Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
- Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
- Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience
Requirements:
- 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
- Experience creating and managing policy and procedure programs or governance frameworks
- Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
- Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
- Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
- Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
- Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
- Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
- A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success
Responsibilities & Expectations
- You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
- You don't just track tasks; you own the success of the program
Scope & Complexity
- The scope is horizontal and impacts multiple departments across MongoDB
- Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap
Authority & Impact
- You have the authority to manage the timelines and execution steps of your assigned programs
- Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations
Expertise
- You will develop deep expertise in compliance and audit operations
- You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements
Leadership
- Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273402887
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
The Relationship Account Management team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process.
Individuals in the Relationship Account Manager (RAM) role have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between.
Experience:
- 2+ years of quota- carrying Account Management or New Business sales experience
- SaaS or technology background
- Demonstrated ability and interest in managing client relationships end-to-end
- Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units
- Excels at juggling competing priorities while executing on targets and KPIs
We are looking to speak to candidates who are based in Austin or Boston for our hybrid working model.
Our ideal candidate will have
- 5+ years of work experience, of which at least 2+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
- A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
- The ability to execute on activity and pipeline expectations and published standards of excellence
- Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
- A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
- Demonstrated ability to articulate the value of a complex enterprise technology
- A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
- The ability to work in a fast paced environment
- The acumen for leveraging tools and data sets to gain insight into your clients use of MongoDB
- An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices
- High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
- Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal etc
- Prior exposure to database, cloud and infrastructure technology is a plus
On a given day in this role you will
- Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy
- Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
- Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base
- Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
- Own and deliver an accurate forecast of your business week over week; quarter over quarter
- Leverage data signals and proactive outreach to identify and address potential risk within your portfolio
- Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 425324
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
MongoDB and Customer Success
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.
Senior Customer Success Manager
The Role
As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.
Key Responsibilities
Customer Advisory
- Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
- Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.
Account & Portfolio Management
- Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
- Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.
Internal Collaboration & Customer Advocacy
- Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
- Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
- Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.
What You Will Bring
- Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
- Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
- Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
- Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 426139
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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Field Marketing Manager
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We’re seeking a Field Marketing Manager to design and execute localized marketing programs that connect our NeoCloud AI infrastructure solutions with high-potential customers, partners, and alliances.
In this role, you’ll own the regional go-to-market (GTM) plan for the West Coast U.S., collaborating with sales, partner, and product teams to build awareness, drive demand, and accelerate revenue within one of our fastest-growing territories.
Location: This is a remote role within the United States. Candidates located in the San Francisco Bay Area, Denver (CO), Austin (TX), or the DFW Metro are preferred. Strong candidates based in the Central, Mountain, or Pacific time zones will also be considered.
Your responsibilities will include:
Regional Strategy & GTM Planning
- Define and execute your regions field marketing plan aligned to Nebius’ North America GTM strategy, revenue targets, and AI-cloud growth objectives.
- Identify priority verticals and clusters in the region (enterprise AI, finance, healthcare, retail, and media & entertainment).
- Translate global campaigns into localized programs that resonate with technical and executive buyers.
Sales & Partner Alignment
- Partner with regional sales leaders, solutions architects, and business development to align on pipeline coverage, target accounts, and co-marketing initiatives.
- Collaborate closely with Vertical GTM team leads to ensure field programs reinforce priority industries, solution narratives, and territory goals—creating a unified GTM motion from awareness through pipeline conversion.
- Support regional account-based marketing (ABM/ABX) motions for top enterprise and strategic accounts.
Field & Partner Campaign Execution
- Plan, manage, and execute regional events, workshops, executive roundtables, and innovation labs showcasing Nebius’ AI/ML and NeoCloud capabilities.
- Build developer and data-science community engagement through hackathons, meetups, and partnerships with regional universities and AI accelerators.
- Manage regional sponsorships and Nebius presence at high-impact industry conferences (e.g., AWS re:Invent, NVIDIA GTC, MIT AI Conference).
Insights & Measurement
- Track and analyze field performance metrics: leads generated, pipeline influenced, partner-sourced opportunities, and ROI.
- Capture real-time feedback and customer insights from the field to help shape product positioning, content strategy, and global messaging.
- Use intent data and CRM analytics to optimize account targeting and campaign efficiency.
Budget & Operations
- Own your regions field marketing budget—forecast spend, manage vendors, and ensure strong ROI discipline.
- Maintain operational excellence through collaboration with demand generation, marketing operations, and creative teams.
Cross-Functional Collaboration
- Work closely with Product Marketing, Partner Marketing, and Sales Enablement to deliver cohesive storytelling and thought leadership in the field.
- Contribute to global initiatives while serving as the regional voice to headquarters—advocating for opportunities, challenges, and innovations.
We expect you to have:
- 7+ years of B2B field and partner experience in cloud, AI, or enterprise tech, with proven pipeline impact.
- Deep understanding of AI/ML infrastructure, data platforms, and cloud ecosystems (AWS, Azure, Google Cloud, or similar).
- Proven ability to plan and execute localized marketing programs across diverse markets in the U.S.
- Hands-on experience with account-based marketing, partner co-marketing, and demand-generation tools (Salesforce, Marketo, HubSpot, 6sense).
- Strong analytical mindset; comfortable with dashboards, campaign metrics, and ROI analysis.
- Exceptional communication, collaboration, and stakeholder-management skills across sales, partners, and technical audiences.
- Bachelor’s degree in marketing, Business, or related field (MBA preferred).
- Willingness to travel 25 - 30% for events, team and community engagements.
Key employee benefits in the US:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
Compensation
We offer competitive salaries, ranging from $150k - $185k OTE based on your experience.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
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Senior Backend Engineer II - Golang
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Senior Backend Engineer II - Golang
Job Title: Senior Backend Engineer II - Golang
Work Location: Austin, TX
Reports to: Alex Lostak
Level: 5
Salary Range: $160,000 - $190,000
About Grocery TV
Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.
About The Role
This engineer will play a critical role in scaling and hardening Grocery TV’s backend systems as the platform continues to grow. This engineer will work across APIs, content delivery pipelines, and media network orchestration services to improve system resiliency, performance, and reliability. Operating at a Senior II level, this role is expected to lead and execute backend initiatives end-to-end, bring strong system design judgment, and translate business and product needs into durable technical solutions. This position partners closely with Product and other Software Engineers to ensure backend systems support both current execution and long-term platform strategy.
Responsibilities
- Design, build, and maintain high-scale backend services using Go
- Lead implementation of backend projects that improve system reliability, resiliency, and performance
- Design and evolve API-first services that support customer-facing and internal applications
- Contribute to system architecture and technical design for future initiatives
- Partner with Product to scope, plan, and execute backend work aligned with business goals
- Identify and remediate performance bottlenecks and reliability risks across distributed systems
- Participate in a shared on-call rotation to support production systems
- Collaborate closely with other engineers through pairing, design reviews, and code reviews
- Drive operational excellence through observability, monitoring, and incident follow-ups
- Proactively identify and implement process improvements in software development process
- Be a champion for testing. Leading by example through unit and integration testing throughout projects
Requirements / Experience
- 8+ years of professional software engineering experience
- Bachelor’s degree in Computer Science or Computer Engineering
- Strong proficiency in Go for building backend services
- Experience designing and operating high-scale, high-volume backend systems
- Deep understanding of distributed systems concepts and tradeoffs
- Experience building API-first services, including customer-facing APIs
- Familiarity with system reliability, performance tuning, and fault tolerance strategies
- Experience working with relational databases and data stores in production environments
- Strong problem-solving skills and the ability to reason about complex systems
Interview Process
- Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
- Introduction to Hiring Manager: Meet with the hiring manager (virtually or in-person) to share your background, learn about the role, and align on logistics.
- Technical Interview: Visit our office for a technical interview that relates to the role. You’ll respond to a prompt, and our team will ask questions to better understand your skillset.
- Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss team collaboration. This is a perfect opportunity for you to ask us questions, too!
- Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.
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Analytics Engineer
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Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
At Realtor.com, we have the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
The People team is building a HR Performance & Goal Management (PM/GM) data product. This tool will support ~1,500 employees in managing Performance Measures (PMs) and General Measures (GMs) across mid-year and annual review cycles, aligned to our Real Success Framework (RSF).
We are seeking a Analytics Engineer to own the full data layer of this initiative — from schema design and RBAC architecture to pipeline management and compliance. This is a primary, ongoing responsibility during the build phase (6–9 months at ~75–100% allocation) and at steady-state (∼25–50% allocation post-launch), working in close partnership with the App Developer and People & Talent stakeholders.
Top Reasons to Apply:
- High Visibility & Executive Impact
You aren’t just building a dashboard; you are building the system of record for how 1,500+ employees (including our Executive Leadership Team) define success. The "Performance Hub" is a high-stakes, highly visible product where your architecture directly influences performance reviews, calibration, and compensation across the entire organization. - Architect the Future (From POC to Metric Store)
We’ve proven the concept; now we need you to build the legacy. You have a long runway and the creative freedom to evolve a Proof-of-Concept into a robust, automated Metric Store. Beyond simple performance measures, you’ll have the autonomy to integrate proxy metrics, automated forecasting, and attrition models—effectively defining the "North Star" for our workforce analytics. - Absolute Ownership of a Modern Stack
If you thrive in an environment of high ownership and low bureaucracy, this is your playground. You will own the full data layer—from Snowflake RBAC and schema design to dbt modeling and Airflow orchestration. You’ll be partnering with App Developers and People stakeholders to deliver a production-grade data product using the best tools in the industry.
What You'll Do
- Design and implement RBAC architecture in Snowflake supporting five role tiers (Employee, People Leader, HRBP, Admin, ELT), including row-level security policies scoped to org hierarchy and review cycle.
- Build and maintain data models for PM/GM tables, calibration history, audit logs, and the 4-point metric schema that underpins goal tracking and rating workflows.
- Manage the nightly UKG (UltiPro) data feed, handling org changes, leaves of absence (LOAs), and terminations to ensure the application reflects current workforce state.
- Integrate revenue goal data from existing Snowflake sources, enabling real-time goal sync for sales and quota-based populations.
- Build and maintain a comprehensive audit trail for all goal and rating changes, supporting manager workflows, HRBP review, and executive reporting.
- Implement GDPR/CCPA data anonymization logic, including right-to-be-forgotten workflows and compliant data handling for sensitive performance records.
- Enforce Snowflake access policy governance, ensuring that data exposure is strictly scoped to authorized roles and that access controls are auditable.
- Optimize Snowflake queries and warehouse configurations to support responsive HRBP and ELT dashboards, particularly during peak review seasons.
- Maintain a sandbox schema for safe development and testing of new features without impacting production data.
- Collaborate closely with the App Developer to expose clean, well-documented data interfaces that power goal submission, approval, calibration, and reporting workflows.
- Partner with Legal and IT to confirm Snowflake qualifies as the system of record for performance data and that all data governance requirements are met.
What You'll Bring
- Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related technical field, plus 2+ years of relevant experience; or a Master’s degree with 6+ months of relevant experience in a corresponding domain.
- Strong SQL skills including query optimization, indexing, and building production tables and views in Snowflake; experience with Snowflake-specific features such as dynamic data masking, row access policies, and time travel.
- Hands-on experience designing and implementing RBAC in Snowflake, including role hierarchies, row-level security, and access policy governance.
- Proven ability to build and maintain data pipelines and ETL/ELT jobs; experience with tools such as dbt, Airflow, Fivetran, or custom Python-based pipelines.
- Experience integrating with HRIS platforms (e.g., UKG/UltiPro, Workday, or similar) via API or SFTP feeds to sync organizational data.
- Familiarity with data governance and compliance requirements, including GDPR/CCPA data anonymization, audit logging, and right-to-be-forgotten patterns.
- Strong data modeling skills; ability to design normalized schemas appropriate for goal-tracking, rating workflows, and calibration history.
- Knowledge of software engineering best practices for analytics: version control (Git), code review, testing, and documentation.
- Interpersonal and communication skills; ability to collaborate effectively with non-technical HR and People Operations stakeholders to translate business requirements into data assets.
Nice To Have:
- Experience supporting HR, performance management, or workforce analytics data products at a similar scale (~1,000–2,000 employees).
- Familiarity with Streamlit in Snowflake or similar lightweight app frameworks, enabling effective collaboration with the App Developer on data interface design.
- Experience with BI tools such as Tableau, Looker, or equivalent that may be used for supplemental HRBP or ELT reporting.
- Exposure to Snowflake cost governance and compute management, including virtual warehouse sizing and credit optimization for seasonal workloads.
- Prior work in a fast-moving tech or media company with iterative, agile delivery and cross-functional stakeholder engagement.
How we Reward you:
Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
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Apply to Realtor.com Careers
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.
The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.
What you’ll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. In this role you’ll evangelize Jamf by developing meaningful relationships with key stakeholders at accounts, bridge the gap to executives, and elevate Jamf mindshare to a strategic position within a specific territory. Your efforts will lead directly to the sales of our Whole Product Experience (WPE), development of pipeline growth, and territory sales. The Account Executive | SMB role is an integral part of our sales organization working closely with our Sales Development Representatives and Sales Engineers to grow new business.
As a member of the Jamf family, you’ll own the full sales cycle within your assigned SMB territory (up to 1,000 employees) - from prospecting and qualification to solution discovery, demonstration, and close. You’ll develop strong relationships with key stakeholders, elevate Jamf’s value at multiple levels within an organization, and position our Whole Product Experience as a strategic solution. Your work will directly drive pipeline growth, net new customer acquisition, and territory revenue. As part of the Jamf team, you’ll contribute to a high-energy, collaborative, and customer-focused environment.
This is a hybrid position available to individuals residing in the Minneapolis, MN, Eau Claire, WI & Austin, TX metro areas. While the role is primarily hybrid, you may be asked to work occasionally from the Jamf office or a local collaborative workspace alongside other Jamf team members for key events or important in-person engagements. Please note that we are only able to consider applicants who are currently based in the Minneapolis, MN, Eau Claire, WI & Austin, TX metro areas. #LI-Hybrid
What you can expect to do in this role:
- The Jamf Account Executive will formulate and execute a sales strategy within an assigned territory to bring net new customers into Jamf
- Manage the entire sales-cycles from prospecting to closing, often presenting to various levels within the organization to demonstrate the value of our full suite of solutions
- Work in partnership with Sales Development Representatives to build pipeline and contribute to their success within Jamf
- Understand the needs of our customers and work in partnership with Sales Engineers to architect solutions to ensure our customers success
- Build trusting relationships within the sales ecosystem including Channel Partners and Apple
- Forecast sales activity and revenue achievement on a monthly and quarterly basis, while creating satisfied customers.
- Leverage industry leading sales tech stack including SalesForce.com, Clari, Groove, ZoomInfo , LinkedIn Navigator, and much more
What we are looking for:
- Minimum of 1 year experience in a sales role (Required)
- Minimum of 2 years software sales experience (Preferred)
- Demonstrated ability to lead high level meetings with strong presentation skills to impact executive level decisions (Preferred)
- Proven track record of generating pipeline and consistently meeting/exceeding revenue targets
- Ability to articulate technical concepts and lead solution-focused sales conversations
- Familiarity with the Apple Ecosystem, but not required.
EDUCATION AND CERTIFICATIONS
- HS Diploma / GED Degree (Required)
- 4 Year / Bachelor's Degree (Preferred)
- A combination of relevant experience and education may be considered
How we help you reach your best potential:
- Named a 2025 Best Companies to Work For by U.S. News
- Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
- Named one of Forbes Most Trusted Companies in 2024
- Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
- Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
- We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf
- We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.
- You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf
- We set achievable targets, help each other out, and share best practices across the team.
- You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
Pay Transparency
At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.
For sales and commission-based roles, we post On-Target Earnings (OTE), which includes base salary plus estimated commission based on achieving 100% of performance targets. Commission is not guaranteed and varies based on individual performance results.
What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.
Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.
Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com
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Senior Project Engineer, Global Services
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Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About The Role
We are seeking a Senior Project Engineer in the Global Services division with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will partner with the Global Services Manager and Territory Account Executives to service large and strategic customers within the Verkada footprint. In this role, you will interface with customers and partners on post-sales deployment project management, assisting with technical issues and providing expert-level configuration and training on Verkada Products. We need someone who will be highly motivated, able to learn quickly, and work independently while making an impact on the success of our Global deployments.
We are committed to a thriving in-office culture. This role requires that you be on-site 5 days per week in New York City, NY.
What You'll Do
- Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
- Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
- Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
- Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
- Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
- Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
What You Bring
- 4+ years of experience as a Sales Engineer, Technical Account Manager, Network Engineer, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
- Ability to gain FedRAMP Compliance: Must be a U.S. Citizen or Permanent Resident (Green Card)
- Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
- Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
- Entrepreneurial and positive attitude with a strong desire to learn
- Ability to adapt to an ever evolving workplace and company
- Genuine excitement for software/hardware products, Cloud Security, and IoT devices
- Travel up to 25%
Preferred Qualifications
- Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
- Experience working with Linux systems
- Previous startup experience
Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Fertility Stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
About the role:
Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. We’re building trust in this system of credit. Setpoint also uses this infrastructure to provide collateralized debt facilities to businesses. This role will focus mostly on the technology side of the business.
We are looking for a Billing Specialist to join our team!
This is an opportunity to have a big impact and partner with multiple functions across the organization. The ideal candidate is a highly organized individual looking for an exciting role with countless opportunities to learn and grow their skill set. They will collaborate with internal and external stakeholders and welcome the dynamic environment that comes with a fast-growing company. This role reports directly to the Accounting Manager and sits in Austin, TX.
Who will love this job:
- A doer: You have a strong bias towards action and a 'get it done' mentality
- An independent problem-solver: You can understand what’s most important quickly and independently build solutions
- A scrappy team player: You thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities
- A strategic thinker: You use data to drive business ideas, prioritization decisions, product ideas and technical designs
- A great communicator: You possess excellent written and verbal communication skills and attention to detail, you can communicate to customers and internal stakeholders with equal ease and effectiveness
What you’ll do:
- Work closely with Setpoint’s Accounting Manager to support accounting operations and assist with the month-end close process.
- Interact with customers and vendors to ensure timely billing, collections, and payments.
- Coordinate with Setpoint’s Engineering and Product teams to ensure accurate customer billing and reporting.
- Track and categorize Setpoint’s banking activity and perform monthly bank reconciliations.
- Collaborate with Setpoint department heads to ensure that all expenses are reported timely and categorized appropriately.
- Interact with customers and vendors to ensure timely collections and payments.
You should have:
- Bachelor's Degree in Accounting
- Proficiency in Excel
- Interest in AI and emerging technologies
- Strong organizational, analytical, and problem-solving skills
- Strong work ethic and high attention to detail
- Ability to prioritize appropriately and meet deadlines in a fast-paced environment
- Experience with NetSuite, Expensify, BILL, and Maxio is a plus
About Setpoint:
Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free.
In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital.
For all our employees, we offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacation. Setpoint has offices in Austin, New York, and Park City, UT.
Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Ready to apply?
Apply to Setpoint
Staff Technical Program Manager
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Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
We are seeking a Staff Technical Program Manager, in our Austin office, to design and lead complex initiatives across the Client Technology organization. This role sits at the center of our engineering and product portfolio, ensuring that major initiatives are well structured, rigorously planned, and executed with operational discipline.
The Staff TPM partners closely with engineering and product leadership to translate strategic priorities into executable programs. This role also provides leadership with clear portfolio visibility, ensures adherence to governance and SDLC standards, and drives rigor in planning and delivery across multiple teams.
Responsibilities
Design and lead complex cross team initiatives across the Client Technology portfolio, structuring programs with clear scope, milestones, dependencies, and success criteria.
Drive rigor in planning and execution by ensuring teams maintain clear delivery plans, accountable ownership, and disciplined tracking of progress and risks.
Provide portfolio level visibility to engineering and product leadership by communicating program status, key risks, and delivery tradeoffs.
Ensure initiatives follow engineering governance and SDLC standards, including appropriate design reviews, planning checkpoints, and release readiness processes.
Partner with engineering and product leaders to ensure initiatives are properly scoped, resourced, and aligned with broader organizational priorities.
Ideal Candidate
8–10+ years of experience in technical program management, engineering, or related roles delivering complex software initiatives.
Bachelor’s degree or equivalent experience.
Marketplace experience is a must.
Proven ability to design and lead large cross team programs involving multiple engineering teams and stakeholders.
Strong planning and execution skills with the ability to bring structure and clarity to complex initiatives.
Experience communicating program and portfolio status to senior leadership.
Familiarity with engineering governance and SDLC practices including design reviews, release planning, and operational readiness.
Excellent communication and organizational skills with the ability to drive alignment across teams without direct authority.
Location & Flexibility
We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role; one can work three days of their choice in our Austin, TX office and the remaining two days from home.
How We Work:
We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role, one can work three days of their choice in our Austin, TX office and the remaining two days from home.
How We Reward You:
Realtor.com® is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degree and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Ready to apply?
Apply to Realtor.com Careers
The Role
Key Responsibilities
- Leverage Pilot software to produce high quality books and financial reports
- Develop scalable and accurate accounting workflows to record a customer’s financial activity accurately and efficiently
- Build strong relationships with and provide exceptional experience to a portfolio of customers
- Mentor and develop newer team members\
- Manage complex client portfolios with high efficiency and minimal manager support
- Handle client escalations independently and make sound judgment calls on client issues
- Mentor and coach junior team members through knowledge sharing and feedback
About You
Need to haves:
- 4-7+ years in a finance, accounting, consulting or business role and B.S. or MS. in related field (i.e. Accounting, Business, Operations, Economics)
- Strong technical proficiency with web-based applications and cloud software - you'll work across QuickBooks Online, Google Workspace, and diverse client tech stacks including Stripe, bill.com, HubSpot, and banking platforms
- Self-directed with technology - comfortable learning new software systems independently and navigating multiple applications simultaneously with minimal training
- Exceptional productivity and efficiency - demonstrated ability to manage high-volume, complex client work independently
- Strong execution skills and bias for action - makes sound decisions quickly with available information
- Highly organized and detailed with an eye towards process
- Demonstrated problem solving and critical thinking skills
- Can prioritize multiple tasks and appropriately escalate on a timely basis
- Contributes to a culture of inclusion and belonging on the team
- Willingness to mentor and coach newer or more junior members on the team
- Excellent verbal and written communicator
- Proficient in Excel/Google Sheets
Nice to haves:
- Public accounting experience and/or industry accounting experience
- Management experience
- Experience in high-growth startup or fast-paced consulting environment
About Pilot
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.
Pilot has over 3,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.
Why Pilot?
- We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
- The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including wellness benefits such as Modern Health, Headspace, One Medical, Aaptiv and Rightway
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
The base pay range target for the role seniority described in this job description is $61,000 - $107,000. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.
Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, information about requesting a reasonable accommodation in the job application process, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.
Ready to apply?
Apply to Pilot.com
Content Marketing (Specialist-Manager)
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Title: Content Marketing (Specialist-Manager)
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA
Reporting to: Director, Brand and Communications
*Hippo is hiring at either the Specialist of Manager level. Final leveling will be determined based on the candidate's depth of experience, ownership, and scope of past impact.
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About This Role:
Hippo is hiring a Content Marketer who is equal parts brand steward and editorial storyteller with a project management backbone. This is a role for someone who lives branded content and keeps many moving pieces driving forward. This person will act as the connective tissue for content strategy across marketing. You’ll also serve as a highly visible cross-functional internal partner, maintaining editorial standards of excellence for content across the broader organization.
You’ll manage editorial planning and the development and tracking of content performance, while collaborating cross-functionally to ensure content aligns with Hippo’s brand guidelines, legal requirements, and supports marketing and business goals. You’ll partner with internal and external content creators, manage agencies, and leverage insights to develop compelling, multi-purpose content that serves our business objectives.
About You:
- A brand-first content marketer who understands and executes organic growth strategies.
- A strategic storyteller with a proven ability to distill complex topics into engaging, easy-to-understand content.
- A highly organized editor and project manager with a track record of delivering quality content on deadline.
- An savvy content marketer who approaches every piece of content through the lens of voice, tone, and creative integrity, not just a checklist.
- An excellent writer with experience creating and directing compelling copy that matches Hippo’s specific tone of voice and style.
- A creative leader who can research industry trends and topics to craft editorial direction that serve multiple audiences and business goals.
- A cross-functional collaborator who can partner with agencies, designers, product marketers, and communications teams.
- A growth minded thinker who leans on data to refine and elevate content performance.
- A confident communicator who thrives at working within regulated environments and with legal teams.
What You'll Do:
- Grow Hippo’s editorial strategy by developing a content strategy that serves our branded channels.
- Collaborate and drive results with SEO and content agencies to optimize and scale content efforts with an allotted budget.
- Develop and oversee editorial calendars to ensure a steady cadence of high-quality content.
- Work closely with internal insurance experts to transform technical topics into consumer and partner-friendly, insightful content.
- Ensure all content aligns with Hippo’s brand voice and guidelines while keeping a steady eye on accuracy in a regulated industry.
- Manage content workflows, including working with freelance writers, designers, and legal.
- Develop multi-purpose content that can be repurposed across multiple platforms (e.g., blog, social, email, sales collateral).
- Track and analyze content performance to refine strategy.
- Stay ahead of industry trends and emerging digital content best practices to keep Hippo’s content fresh and relevant.
Must Haves:
For the Manager level:
- 5+ years of content marketing or editorial experience, preferably in a regulated industry.
For the Specialist level:
- 3-5+ years of content marketing or editorial experience, preferably in a regulated industry.
Required for Both Levels:
- Growth-minded thinker who thrives in a fast-paced environment.
- Strong writing and editing skills with the ability to translate complex topics into engaging, high-value content.
- Familiarity with SEO and AEO-driven content strategies and managing organic traffic goals.
- Experience with organic and paid social content strategies and experience developing content that supports marketing performance goals.
- Experience working with designers to create visually compelling, brand-aligned content.
- Proven track record of managing content teams and/or freelance writers and agencies.
- Ability to handle cross-functional projects and collaborate across marketing and product teams.
- Highly organized, deadline-driven, and adaptable to a fast-paced environment.
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP).
- Equity - This position is eligible for equity compensation.
- Training and Career Growth - Training and internal career growth opportunities.
- Flexible Time Off - You know when and how you should recharge.
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers.
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees.
The Morristown, NJ and San Francisco Bay Area base pay ranges for this role is:
- Content Marketing Manager: $100,000.00 - $150,000.00
- Content Marketing Specialist: Specialis $72,000.00 - $108,000.00
Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Lead / Principal Product Manager, AI
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Title: Lead / Principal Product Manager, AI
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA (Hybrid)
Reporting to: Chief Product Officer
*This role can be filled at either the Lead or Principal level. Final leveling will be determined based on the candidate's depth of experience, scope of past impact, and demonstrated leadership.
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About This Role:
Hippo is looking for an AI product leader to identify, build, and scale high-impact AI-powered products across our business — driving growth, operational excellence, and seamless customer experiences.
This is a hands-on, 0→1 builder role. You'll work with small, scrappy cross-functional teams to move quickly from problem discovery to prototype to production. Success in this role means shipping real AI solutions, learning fast, and translating emerging technology into measurable business impact.
You'll partner closely with Product, Engineering, Data, Operations, and Business teams to ensure AI is deployed responsibly, transparently, compliantly, and effectively.
You will be the champion and evangelist of AI internally with both technical and non-technical teams to continue to unlock more use cases and value across the organization.
If you are passionate about harnessing AI to transform operations, risk management, and customer experiences into best-in-class capabilities, this is the role for you.
What You'll Do:
- Identify and own high-impact AI opportunities across Hippo’s products and operations, grounded in real customer and business problems across service, claims, underwriting, finance, product teams, and end-customers
- Build and ship AI-powered products — working hands-on with engineers, data scientists, and third-party tools to prototype, test, deploy, and iterate in production
- Lead end-to-end product execution, from problem framing and success metrics through launch, adoption, and continuous improvement
- Make smart build vs. buy decisions and define MVP scopes that balance speed, quality, and long-term scalability
- Design effective human-AI workflows that are intuitive, trustworthy, and aligned with how teams actually work
- Champion responsible AI practices, partnering with the AI Committee to ensure transparency, explainability, and compliance
- Evangelize and build momentum through delivery, then help teams adopt and extend successful AI solutions across the organization
Must Haves:
Required for both levels:
- Demonstrated ability to translate ambiguous business problems into shipped solutions with measurable impact
- Comfort rolling up their sleeves to shape MVPs, workflows, experiments, and early production systems
- Thinks end-to-end from data inputs to model outputs to user experience and business outcomes
- Passion for emerging technologies and hands-on experience with latest AI models & tools. Excited to help Hippo build trust-centered AI experiences
- Experience shipping products from early concept through launch and iteration in real-world environments
- Strong understanding of the AI/ML product lifecycle (data readiness, modeling, deployment, monitoring, iteration)
- Bachelor's degree in Computer Science, Data Science, Statistics, or equivalent practical experience
For the Lead Product Manager level:
- 6+ years of product management experience building high-impact products and features, with at least 1 year working with AI products
- 2+ years of product management experience in insurance or other regulated financial services
For the Principal Product Manager level:
- 8+ years of product management experience building high-impact products and features, with at least 2 years working hands-on with AI products
- Proven track record of setting product strategy, influencing senior leadership, and driving cross-functional alignment at scale
Nice to Haves:
- Advanced degree (MS or MBA)
- 2+ years of product management experience in insurance or other regulated financial services.
- Experience with AI governance, model risk management, or explainability frameworks
- Insurance certifications (CPCU, ARe) or analytics certifications
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
The San Jose, CA and Morristown, NJ base pay ranges for this role are:
- Principal Product Manager: $175,000 - $262,000
- Lead Product Manager $160,000 - $230,000
Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Pricing Actuary
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Role: Pricing Actuary
Location: San Francisco Bay Area, CA / Austin, TX / Dallas, TX / Morristown, NJ (Hybrid)
Reports To: Senior Manager, Pricing Actuary
Open to Relocation? We’ve Got You Covered:
This role is open to candidates willing to relocate to one of our hub locations. Hippo offers relocation assistance to support your move, so you can focus on doing impactful work—not the logistics of getting here.
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About the Role:
We are seeking a detail-oriented, analytical actuary to help scale our actuarial toolkit and drive pricing and product analytics for a fast-changing book of business. You’ll apply core actuarial principles in creative, forward-looking ways as part of a small, high-impact pricing team with broad organizational visibility and regular interaction with senior leaders and executives.
About You:
You are creative, collaborative, and self-motivated, with a passion for innovation. You thrive in a fast-paced startup environment, leveraging abundant growth opportunities and accessible self-service data to develop innovative pricing solutions. Your technical approach and comfort with Python and other coding languages will enable you to contribute to and enhance our actuarial data pipelines and toolkit. You excel in navigating uncertainty and change, making informed decisions even when data is imperfect. Your ability to communicate complex technical concepts to non-technical stakeholders is a key strength.
What You’ll Do:
- Lead the analysis and execution of state-level rate changes and new program launches from end-to-end
- Collaborate with Underwriting & Product Management to influence business decisions around profit and growth levers
- Conduct regular actuarial indications and profitability studies to evaluate rate adequacy, identify growth opportunities, and inform pricing strategy
- Provide support for loss cost model selection, scoring, calibration, and reporting
- Build raters and rate proposals in Python to ensure technical rate and model delivery
- Develop new tools for the pricing team, contributing to the continuous improvement of our product development lifecycle
- Cultivate proactive relationships with underwriting, legal, finance, risk and reinsurance, and agency to translate analytics into visible and actionable work
Must Haves:
- Minimum of 5 years of actuarial pricing experience in Homeowners or related P&C insurance lines
- Actuarial credentials: FCAS or near-FCAS
- Strong knowledge of actuarial and insurance concepts such as loss cost trends, rate indications, loss cost modeling, reserving, and other key metrics
- Professional coding experience using SQL and Python (or other language) for data manipulation and analysis, with opportunities to further develop these skills on the job
- Experience using output of predictive models
- Strong business acumen, linking analysis to business impact
- Excellent communication and project management skills
Nice to Haves:
- Homeowners-specific pricing experience with predictive modeling and catastrophe modeling
- Experience designing new program launches and rating plans
- Comfort reading and writing Python packages and working with user-defined class structures
- Experience with git or version control tools
- Awareness of industry trends in Homeowners insurance and pricing ethics
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Relocation Assistance – Support available for qualified candidates relocating to one of our hub locations
- Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $155,000 - $195,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior Application Security Engineer
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Title: Senior Application Security Engineer
Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)
Reports To: Sr. Manager, Cybersecurity
About Hippo
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About the Role
The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.
This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.
Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.
About You
You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.
You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.
What You'll Do:
-
Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.
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Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.
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Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.
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Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.
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Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.
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Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.
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Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.
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Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).
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Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.
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Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.
Must Haves:
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6+ years of experience in application security or product security roles.
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Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.
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Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.
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Strong understanding of authentication and identity protocols (OAuth2, OIDC, SAML, JWT, MFA).
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Proven ability to review system designs, data flows, and identify architectural security risks.
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Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.
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Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).
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Proficiency in one or more modern programming languages.
Nice to Have:
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Experience threat modeling or assessing AI-powered features and LLM integrations.
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Application-focused penetration testing or adversarial security testing experience.
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Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.
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Experience operating in regulated environments.
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Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).
Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
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Senior Application Security Engineer
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Title: Senior Application Security Engineer
Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)
Reports To: Sr. Manager, Cybersecurity
About Hippo
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About the Role
The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.
This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.
Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.
About You
You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.
You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.
What You'll Do:
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Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.
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Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.
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Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.
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Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.
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Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.
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Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.
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Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.
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Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).
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Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.
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Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.
Must Haves:
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6+ years of experience in application security or product security roles.
- Strong understanding of Customer Identity Access Management (CIAM), authentication and identity protocols. (OAuth2, OIDC, SAML, JWT, MFA).
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Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.
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Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.
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Proven ability to review system designs, data flows, and identify architectural security risks.
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Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.
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Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).
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Proficiency in one or more modern programming languages.
Nice to Have:
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Experience threat modeling or assessing AI-powered features and LLM integrations.
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Application-focused penetration testing or adversarial security testing experience.
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Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.
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Experience operating in regulated environments.
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Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).
Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
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Senior, Technical Accounting & SEC Reporting
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Title: Senior, Technical Accounting and SEC Reporting
Location: San Jose CA, Austin TX, Dallas, TX, or Morristown, NJ
Reporting to: Technical Accounting and SEC Reporting Manager
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About You:
You have a strong foundation in public accounting, ideally with Big Four experience, and are eager to grow your expertise in SEC reporting and technical accounting. This is an ideal role for someone who wants to deepen their knowledge of complex accounting guidance, US GAAP compliance, and the SEC reporting processes that support public company operations. You're naturally curious about how technology and AI can simplify workflows, reduce manual effort, and make processes more efficient. You're accustomed to rolling up your sleeves to get things done, and you're excited by the opportunity to work closely with external auditors and advisors.
What You’ll do:
SEC and Financial Reporting
- Prepare and coordinate the filing of 10-Qs, 10-Ks, 8-Ks, earnings releases, and other SEC-required reports, ensuring accuracy and compliance with US GAAP and SEC regulations
- Prepare and distribute internal financial reporting packages for senior leadership and other key stakeholders
- Draft and assemble financial statements, footnotes, management's discussion and analysis, and supporting schedules and disclosures within SEC filings
- Serve as a reliable point of contact and collaborative partner to teams across Finance, Accounting, Legal, Equity Administration, Business Operations, and Insurance on reporting-related matters
- Manage day-to-day operations within Workiva reporting software, maintaining templates, workflows, and reporting processes while identifying opportunities to improve efficiency
- Collaborate closely with external auditors to facilitate quarterly reviews and annual audits, supporting the timely resolution of technical accounting questions
- Utilize AI tools and emerging technologies to streamline reporting workflows, reduce manual effort, improve accuracy, and contribute to a culture of continuous process improvement
Technical Accounting & Accounting Policy
- Maintain and update Hippo’s accounting policies, ensuring documentation is current and aligned with US GAAP standards and SEC requirements
- Research and analyze complex transactions, applying relevant ASC guidance, and drafting well-supported accounting memos
- Monitor new accounting standards and pronouncements and assist in evaluating their impact on the company's operations and financial reporting
- Conduct technical accounting research and help translate conclusions into practical application within day-to-day accounting operations
- Assist in compiling documentation and coordinating testing activities in support of the company's Sarbanes-Oxley (SOX) compliance program
- Leverage AI-powered tools to enhance efficiency in technical research, memo drafting, policy tracking, and accounting analysis, reducing manual effort and improving quality of work product
Must Haves:
- Degree requirement in Accounting
- CPA preferred, not required
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $91,000 – $136,500. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
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Senior Memory Sales Manager
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Please Note:
To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.
Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.
We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.
As a Senior Memory Sales Manager, you will be responsible for driving revenue for memory (DRAM) and storage (NAND) products within an assigned strategic customer that is a leader in AI and compute solutions.
What You’ll Do
- Develop and execute business‑development strategies that drive revenue and market‑share growth.
- Lead direct sales engagements across multiple business units and subsidiaries at the customer, managing the full sales cycle from opportunity identification to sales closure.
- Coordinate marketing and market‑intelligence activities with the customer as an ecosystem partner.
- Partner with product management, engineering, and marketing to ensure solutions meet the customer’s technical roadmap and Samsung’s business objectives.
- Provide regular updates and executive‑level reports on customer engagements, pipeline health, market intelligence, and sales performance to senior Samsung leadership.
- Monitor memory market trends and competitive landscape at the customer; translate insights into actionable recommendations for internal teams.
- Identify and pursue new business opportunities that expand Samsung’s footprint and strategic importance within the customer organization.
- Travel domestically and internationally (including 1‑2 international trips per year) to conduct on‑site meetings, workshops, and executive briefings.
Location: Daily onsite presence at our Austin, Texas (primary) – Open to candidates in San Jose, CA. in alignment with our Flexible Work policy
Reports to: VP, Customer/Market Insights
What You Bring
- Bachelor’s or Master’s degree in Sales, Marketing, or Engineering related field.
- 10+ years of direct sales experience with large, strategic customers (7+ years if holding a Master’s). Experience selling semiconductors, especially memory, storage, computing, or networking products preferred.
- Proven business‑development track record, demonstrating the ability to create and deliver growth strategies.
- Strong marketing‑intelligence capabilities: competitive analysis, TAM sizing, trend forecasting, and ecosystem partnership coordination.
- At least 5 years of experience in the memory or storage market (DRAM/NAND) preferred.
- Demonstrated ability to collaborate cross‑functionally with product, engineering, and marketing teams in a global environment.
- Excellent communication and presentation skills; comfortable delivering executive‑level updates.
- Willingness to travel (≈20% domestic) and undertake 1‑2 international trips each year.
#LI-KS1
What We Offer
The pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance.
This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.
Equal Opportunity Employment Policy
Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.
When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.
Recruiting Agency Policy
We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.
Applicant AI Use Policy
At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate’s genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process.
Applicant Privacy Policy
https://semiconductor.samsung.com/about-us/careers/us/privacy/
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Machine Shop Supervisor
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About Neuralink:
We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world.
Team Description:
The Machine Shop team within Neuralink’s hardware organization is responsible for delivering ultra-precision mechanical components that go into our implants, surgical robots, electrode arrays, wireless chargers, and associated consumables. This includes CNC machining and rapid prototyping operations in a fast-paced, low-to-mid-volume, high-mix environment where every part must meet the stringent quality, biocompatibility, and reliability standards required for life-changing medical devices. Our team combines manufacturing expertise with rapid iteration to support both R&D prototypes and scalable production.
Job Description and Responsibilities:
As Machine Shop Operations Manager at Neuralink, you will lead day-to-day production operations of CNC machining and other rapid prototyping methods that support complex precision components for brain-computer interfaces, surgical tools, and implant hardware across our Austin, Texas and San Francisco, California facilities. This role blends operational oversight and execution with industrialization and manufacturing engineering to ensure that design execution, quality frameworks, and shop processes remain synchronized with the organization’s high-level objectives. This hands-on leadership role serves as the primary interface between the machine shop and cross-functional teams (Design Engineering, Manufacturing Engineering, Quality, Supply Chain, Finance), driving manufacturability and production readiness across our programs.The position will require frequent travel between machine shop sites (expectation monthly).
- Leading day-to-day operations and execution in our expanding CNC machine shop across two locations, including staffing, work assignments, and production prioritization
- Supervising CNC programmers/machinists, setup technicians, and machine operators to ensure safe, efficient, and high-quality execution
- Maintaining technical oversight of machining processes including setups, tooling strategy, and troubleshooting to ensure quality and efficiency
- Troubleshooting machining issues related to tooling, machine performance, workholding, dimensional variation, and downtime
- Ensuring all work adheres to technical drawings, controlled documentation, and medical-device traceability standards
- Driving shop performance through metrics-based monitoring of safety, quality, yield, and operational efficiency
- Maintaining readiness of machines, tooling, fixtures, gauges, and materials needed to support production
- Supporting hiring, onboarding, and skills development for machine shop personnel
- Partnering with Design Engineering, Manufacturing Engineering, Quality, Supply Chain and Production Leadership to drive end-to-end production readiness, ensuring processes, schedules, and resources meet business goals
- Supporting rapid prototyping and quick-turn machining operations to enable fast design iteration and aggressive development timelines
- Supporting early design for manufacturability (DFM) initiatives to allow designs to best be built for cost, quality, and scalability
- Driving process development and industrialization from prototype through production, including routing, cycle time, and process capability improvements
- Developing and managing capacity planning and capital equipment strategy aligned with product roadmap, executing against planned timelines and budgets
- Establishing and monitoring process capability (Cp/Cpk), yield, and first-pass quality metrics
- Implementing structured manufacturing practices such as PFMEA, control plans, and work instructions where appropriate
- Driving continuous improvement using Lean, root cause analysis (8D, 5-Why), and data-driven problem solving
Required Qualifications:
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related technical field
- Minimum of 7+ years of experience in a manufacturing environment, with at least 3 years in a management or senior supervisory role overseeing production operations.
- Proven experience in manufacturing, industrialization, or operations engineering within a fast-paced production environment
- Ability to read and interpret blueprints, engineering drawings, GD&T, and process documentation
- Strong problem-solving, communication, and organizational skills
- Ability to lead in a fast-paced production environment with shifting priorities
- Ability to triage and prioritize shop issues and workloads, track key performance metrics, and develop and manage budgets
- Knowledge of precision manufacturing processes (e.g., CNC machining, EDM, or similar), with ability to engage technically without requiring deep hands-on machining expertise
- Willingness and ability to travel occasionally between the two locations
Preferred Qualifications:
- 5+ years of CNC machining and other rapid prototyping methodology experience in a production environment
- Experience in medical-device, aerospace, defense, or high-precision electromechanical manufacturing
- Familiarity with ISO 13485, ISO 10993, 21 CFR, traceability, and configuration control requirements
- Experience with multi-axis CNC mills, lathes, and secondary machining operations
- Experience with CAM programming and manufacturing software (Mastercam, ESPRIT, or equivalent)
- Experience with Siemens and FANUC controls
- Experience collaborating with CNC programmers and manufacturing engineers to optimize machining strategy, tooling, and process flow
- Experience machining medical/aerospace-grade materials such as titanium, stainless steel, aluminum, PEEK, and other biocompatible polymers
- Knowledge of lean manufacturing principles and continuous improvement methods
- Experience in low-volume, high-mix or prototype-to-production manufacturing environments
- Strong understanding of rapid prototype methodologies and experience balancing high-velocity R&D prototyping with production requirements
Expected Compensation:
The anticipated base salary for this position is expected to be within the following range. Your actual base pay will be determined by your job-related skills, experience, and relevant education or training. We also believe in aligning our employees’ success with the company's long-term growth. As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees.
What We Offer:
Full-time employees are eligible for the following benefits listed below.
- An opportunity to change the world and work with some of the smartest and most talented experts from different fields
- Growth potential; we rapidly advance team members who have an outsized impact
- Excellent medical, dental, and vision insurance through a PPO plan
- Paid holidays
- Commuter benefits
- Meals provided
- Equity (RSUs) *Temporary Employees & Interns excluded
- 401(k) plan *Interns initially excluded until they work 1,000 hours
- Parental leave *Temporary Employees & Interns excluded
- Flexible time off *Temporary Employees & Interns excluded
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Software Engineer, Infrastructure
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About Neuralink:
We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world.
Team Description:
The Infrastructure Team builds the foundation that enables the company to operate safely, robustly, and move at light-speed. We run a mixture of cloud-based and on-prem systems and have a user base spanning from highly technically proficient engineers to non-technical scientists and doctors; but all of them need solid systems, rugged networking, and bullet-proof software to do their jobs. This role will integrate tightly with teams across the company, and span all layers of the work environment stack, from deployment of physical hardware on the manufacturing line, to custom tooling to stream neural recordings from implants.
Tech Stack:
- Rust, Python
- Terraform
- Bazel and Nix
- Kubernetes
- GitLab CI
- AWS
- Ubuntu, Fedora
Focus:
- Developing the foundations for teams to build the software and systems required for record-breaking BCI experiences.
- Enhancing developer experience with robust tooling and build-system infrastructure.
- Building foundational infrastructure for HITL (hardware in the loop) testing across firmware, BCI, and robot teams.
- Ground-up infrastructure of on-premise solutions as well as cloud architecture.
- Foundational software engineering with a focus on serving internal software teams.
Qualifications:
- Experience using IAC tools such as Terraform, Docker, Packer, Ansible, Cloud-Init, Kickstart.
- Working knowledge of compiled languages, ideally Rust, Go, or C/C++.
- Working knowledge of major cryptographic protocols and authentication schemes such as TLS, x509, 802.1x, U2F, SAML.
- Familiarity with modern Linux boot process, UEFI, TPM measured boot, Secure Boot, Systemd.
- Systems administration experience on Windows, macOS, and Linux.
- In-depth understanding of modern networking and common protocols.
- Ability to architect, build, and ship 0 to 1 infrastructure quickly and efficiently.
Expected Compensation:
The anticipated base salary for this position is expected to be within the following range. Your actual base pay will be determined by your job-related skills, experience, and relevant education or training. We also believe in aligning our employees’ success with the company's long-term growth. As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees.
What We Offer:
Full-time employees are eligible for the following benefits listed below.
- An opportunity to change the world and work with some of the smartest and most talented experts from different fields
- Growth potential; we rapidly advance team members who have an outsized impact
- Excellent medical, dental, and vision insurance through a PPO plan
- Paid holidays
- Commuter benefits
- Meals provided
- Equity (RSUs) *Temporary Employees & Interns excluded
- 401(k) plan *Interns initially excluded until they work 1,000 hours
- Parental leave *Temporary Employees & Interns excluded
- Flexible time off *Temporary Employees & Interns excluded
Ready to apply?
Apply to Neuralink
Staff Technical Program Manager, Lab /Data Center
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About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute.
It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job Summary
We are seeking a Technical Program Manager (TPM) to lead the planning and execution of global lab and data center infrastructure programs. This role will act as Graphcore’s owner’s representative, delivering mission-critical environments that support cutting-edge AI hardware development, testing, and deployment. You will drive end-to-end program execution across multiple regions, ensuring high-performance, scalable, and reliable infrastructure.
The Team
The Infrastructure and Labs team is responsible for designing, building, and scaling Graphcore’s global data center and lab environments. The team collaborates across hardware engineering, operations, IT, and external partners to deliver world-class infrastructure for AI compute systems.
Responsibilities and Duties
- Act as Graphcore’s owner’s representative for global lab and data center builds, expansions, and retrofits.
- Lead end-to-end program delivery across site selection, design, construction, commissioning, and handover.
- Partner with internal stakeholders to define technical requirements and capacity planning.
- Manage external stakeholders including developers, consultants, contractors, and vendors.
- Drive implementation of infrastructure systems including power, cooling, and network integration.
- Ensure programs meet performance, reliability, cost, and schedule objectives.
- Develop and manage budgets, schedules, and risk registers.
- Establish and enforce design standards aligned with hyperscale data center environments.
- Support commissioning and validation to ensure operational readiness.
- Identify and drive innovation in cooling, efficiency, and scalability for AI workloads.
Candidate Profile
Essential:
- 5–8 years of experience in technical program management, engineering, or infrastructure project delivery.
- Experience acting as an owner’s representative or client-side project manager.
- Strong understanding of data center infrastructure including power and mechanical systems.
- Experience in hyperscale or high-performance computing environments.
- Familiarity with design, construction, and commissioning processes.
- Ability to interpret engineering drawings and technical specifications.
- Strong program management skills across schedule, cost, and risk.
- Excellent communication and stakeholder management skills.
Desirable:
- Background in mechanical, electrical, or civil engineering.
- Experience with liquid cooling technologies (direct-to-chip, immersion, etc.).
- Experience delivering global infrastructure programs.
- Knowledge of EHS, compliance, and regulatory requirements.
- Familiarity with AI/ML infrastructure environments.
Benefits
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Export Control & Regulatory Compliance Project Manager
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About Us
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.
Job Description:
- Classify product and test chip variants under EAR/ECCN framework
- Manage BIS license applications, WTEC calculations, and deemed export authorizations
- Build and maintain automated classification tool.
- Establish Technology Transfer Agreements
- Create workflow to reduce classification bottlenecks
- Handle export control screening for international shipments and customer transfers
- Design export control decision trees and classification workflow
- Develop product database with standardized identifiers (addressing industry pain point)
- Coordinate with Legal and Export Control SMEs on complex classifications
- Implement multi-jurisdiction compliance
- Manage restricted party screening and end-use monitoring
- Prepare for and support export control audits
Required Qualifications
- 5+ years export control experience in semiconductor, hardware, or technology industry
- Deep knowledge of EAR regulations, ECCN classifications, and BIS licensing procedures
- Experience with deemed export controls and international technology transfer
- Proven ability to automate manual processes (Excel, databases, workflow tools)
- BS/BA degree in Engineering, Supply Chain, International Trade, or related field
- Direct experience classifying hardware, software, and technical data under EAR
Preferred Qualifications
- Familiarity with supply chain export controls
- Certified Export Compliance Professional (CECP) or similar certification
Benefits
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Hardware Validation Manager
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About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job Summary
We are seeking an experienced Hardware Validation Manager to lead the validation of Graphcore hardware platforms from prototype through production release. This role is responsible for defining validation strategies, building and leading a high-performing validation engineering team, and ensuring our hardware products meet electrical, functional, and reliability targets across all development phases.
The successful candidate will combine deep technical expertise in hardware validation with strong leadership, cross‑functional collaboration, and program execution to deliver high‑quality products at scale.
The Team
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption
The Hardware Validation team ensures Graphcore’s AI hardware platforms meet performance, quality, and reliability targets before production release. Working closely with silicon, board design, system architecture, firmware, and manufacturing teams, the group develops and executes validation strategies across development phases.
The team plays a critical role in bridging design and production by identifying issues early, driving root cause analysis, and enabling robust, production‑ready hardware platforms.
Responsibilities and Duties
- Define and implement board and multi-board hardware validation plans across Proto, EVT, DVT, and PVT phases.
- Develop and execute validation strategies covering electrical, functional, and system-level requirements.
- Ensure validation coverage aligns with product specifications, customer requirements, and industry standards.
- Drive root cause analysis and corrective actions for hardware validation failures.
- Build, mentor, and manage a team of hardware validation engineers.
- Collaborate with hardware design, silicon, firmware, and manufacturing teams across the product lifecycle.
- Establish validation milestones and deliverables aligned with program schedules and product release goals.
- Drive improvements in validation methodology, tooling, automation, and data analysis.
Candidate Profile
Essential
- Bachelor’s or Master’s degree in Electrical Engineering or related field.
- 10+ years of experience in board-level hardware validation, system testing, or product validation.
- 3+ years of experience leading engineering teams.
- Strong understanding of hardware development lifecycle (Proto, EVT, DVT, PVT).
- Experience with lab instrumentation such as oscilloscopes, spectrum analyzers, and power analyzers.
- Proven track record delivering hardware products from prototype through production.
- Strong analytical and problem-solving skills with experience driving root cause investigations.
Desirable
- Experience influencing validation requirements during architecture and schematic phases.
- Experience embedding validation hooks and testability features into hardware designs.
- Experience implementing automated hardware regression testing.
- Familiarity with data pipelines, dashboards, and validation data analytics.
- Experience validating multi-board systems and high-speed interfaces (PCIe, DDR, SerDes).
- Experience working with power-dense or high-performance compute systems.
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Apply to Graphcore
Principal Security Firmware Engineer
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About us
Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.
Job Summary
We are seeking an experienced Principal Security Firmware Engineer to design, implement, and validate security mechanisms within embedded firmware and low-level system software supporting Graphcore’s AI compute platforms.
This role focuses on protecting hardware platforms through secure firmware architecture, trusted boot mechanisms, and secure firmware update frameworks while working closely with hardware, firmware, and security architecture teams.
The Team
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
The Firmware and Platform Security team is responsible for securing Graphcore’s AI infrastructure platforms across firmware and hardware interface layers.
The team collaborates with silicon engineering, hardware design teams, firmware developers, and security architects to implement trusted boot chains, secure firmware update mechanisms, and hardware-rooted security capabilities.
Responsibilities and Duties
- Design and implement secure firmware architectures for embedded and hardware systems.
- Develop secure boot, firmware authentication, hardware root of trust, and secure firmware update mechanisms.
- Define threat models and security requirements for firmware components.
- Develop and maintain secure embedded firmware using languages such as C, C++, and Rust.
- Integrate cryptographic libraries and hardware security modules (HSM/TPM).
- Implement protections against firmware tampering, side-channel attacks, fault injection, and reverse engineering.
- Perform firmware security assessments, code reviews, and vulnerability analysis.
- Conduct penetration testing, fuzz testing, and other security validation techniques.
- Collaborate with hardware teams to integrate chip-level security features.
- Ensure firmware implementations align with industry standards such as NIST, FIPS, and Secure Development Lifecycle practices.
Candidate Profile
Essential
- Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Electrical Engineering, or related discipline.
- 5–10+ years of experience in embedded systems or firmware development.
- Strong programming experience in C and C++.
- Deep understanding of secure boot architectures and trusted boot chains.
- Strong knowledge of cryptographic protocols and secure firmware design practices.
- Experience working with embedded operating systems such as FreeRTOS, Zephyr, or Linux.
- Experience implementing secure firmware update systems and cryptographic key management.
Desirable
- Programming experience in Rust.
- Experience integrating TPM or hardware security modules (HSM).
- Experience with static analysis and security tools such as Coverity.
- Knowledge of secure silicon architectures and trusted execution environments.
- Experience contributing to open-source firmware security projects.
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Senior Bring-Up and Characterisation Engineer
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Senior Bring-Up and Characteristion Engineer
Salary $161,500 - $218,500 + Phantom Equity + Benefits
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.
We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment.
Responsibilities and Duties
- Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
- Creation of product specific characterisation plans
- Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
- Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
- Execution of manual characterisation tests where automation is not appropriate
- Report regularly on progress and issues during the characterisation
- Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report
Essential skills
- A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
- Solid experience and understanding of silicon digital device design characterisation
- Knowledge of silicon process technology and how that impacts device performance at transistor and system level
- Knowledge of high-performance processor and system-on-chip systems
- Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
- Knowledge of measurement automation and data analysis
- The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
- An ability to work independently without daily oversight
Desirable skills:
- Knowledge of PCBA and system level technologies
- Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore
Senior Bring-Up and Characterisation Engineer
Share this job
Senior Bring-Up and Characteristion Engineer
Salary $156,500 - $211,700 + Phantom Equity + Benefits
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.
We are looking for a Characterisation and Bring-Up engineer to work with Architecture, Silicon Engineering, Hardware Engineering, Operations (device manufacture) and Product teams to help create and execute the bring-up and characterisation of our cutting-edge silicon devices and system platforms.
Graphcore design and develop leading edge silicon processors and high-power high-speed blade systems at the forefront of AI technology. As such you will need to develop a detailed understanding of our silicon and platform products. Your role will be to create and execute bring-up and characterisation plans of our silicon devices in systems to show that they will operate correctly over all conditions in the final product. You will concentrate on automated and manual testing of systems in the lab and datacentre. The results will be integrated with data from other teams to provide the complete characterisation solution for the product. For example, a large amount of device testing can be performed by the production test team using high-speed production test equipment.
Responsibilities and Duties
- Understand the architecture and design of silicon devices and systems, and clearly document the requirements for characterisation
- Creation of product specific characterisation plans
- Liasing with engineering teams to understand what are tests are available for characterisation purposes and driving change where appropriate
- Create and maintain an automated system for running characterisation testing, capturing the results to a central database and performing data analysis
- Execution of manual characterisation tests where automation is not appropriate
- Report regularly on progress and issues during the characterisation
- Produce characterisation reports containing platform test results and feeding them up into the overall product characterisation report
Essential skills
- A proven track record of delivering technical output, perhaps as an individual contributor, manager, or project manager
- Solid experience and understanding of silicon digital device design characterisation
- Knowledge of silicon process technology and how that impacts device performance at transistor and system level
- Knowledge of high-performance processor and system-on-chip systems
- Experience of high-speed digital interfaces, such as PCIe, Ethernet or DDR
- Knowledge of measurement automation and data analysis
- The ability to code or script automation and data analysis using appropriate coding languages such as Python, JMP for example
- An ability to work independently without daily oversight
Desirable skills:
- Knowledge of PCBA and system level technologies
- Background knowledge of ATE systems and capabilities. Whilst you will not be directly involved with such testing, some of the characterisation work will be performed on such systems
Benefits:
In addition to a competitive salary, Graphcore offers a competitive benefits package. We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Ready to apply?
Apply to Graphcore