About The Team: 

The Data Platform team powers LINQ’s internal intelligence and business operations; connecting the dots between go-to-market systems, financial processes, and product analytics. The team spans two distinct but closely integrated functions: Business Systems and Data Engineering. Together, these functions are central to how LINQ drives decisions, measures outcomes, and scales operations across the organization. This team partners closely with Revenue, Finance, Product, and Engineering to ensure that data flows cleanly from source to insight. 

About The Role: 

We are seeking a Senior Director of Data Platform to lead and unify LINQ’s Business Systems and Data Engineering functions. This is a strategic, hands-on leadership role responsible for the people, tools, and infrastructure that power our data-driven operations. You will manage our CRM ecosystem and revenue operations tooling alongside our data and BI stack.  This role operates at the intersection of technology and business strategy, requiring equal parts technical credibility and executive communication. 

Primary Objectives: 

• Own and evolve LINQ’s Data Platform strategy, spanning Business Systems (Salesforce and RevOps tooling) and Data Engineering (Snowflake, dbt). 

• Build, lead, and develop a high-performing team across two functions; managers and individual contributors alike. 

• Ensure data reliability, governance, and operational excellence across all systems under your purview. 

• Partner cross-functionally with Revenue, Finance, Product, and Engineering to translate business needs into scalable data solutions. 

What You Will Be Doing: 

• Business Systems 

• Own the strategy and operations of LINQ’s Salesforce environment, including Sales Cloud, CPQ, and all connected RevOps tooling. 

• Partner with Sales, Marketing, Finance, and Customer Success to capture business requirements and translate them into scalable CRM solutions. 

• Govern data quality, user access, integration architecture, and system reliability across all Business Systems platforms. 

• Evaluate, procure, and manage third-party RevOps tools (e.g., Gong, Clari, ZoomInfo, or similar) to support GTM effectiveness and revenue intelligence. 

• Drive adoption and change management as new tools and processes are introduced across revenue-facing teams. 

• Data Engineering 

• Own the architecture and operations of LINQ’s modern data stack, including data warehouse, transformation layer, and orchestration/pipeline tooling. 

• Lead data modeling strategy, ensuring clean, well-documented, and business-aligned data products across Finance, RevOps, Product, and Operations domains. 

• Establish and enforce data governance standards: lineage, cataloging, access controls, and data quality frameworks. 

• Partner with Analytics, Engineering, and Product to deliver trusted data to downstream consumers; dashboards, reporting, and operational workflows. 

• Drive the evolution of LINQ’s data infrastructure from ingestion through transformation to delivery. 

• Leadership & Strategy 

• Hire, develop, and retain strong technical and operational talent across both functions. 

• Set clear team direction, priorities, and OKRs in alignment with LINQ’s strategic goals. 

• Represent the Data Platform function in senior leadership forums and cross-functional planning. 

• Build a culture of ownership, collaboration, and continuous improvement across your team. 

What We Are Looking For: 

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience); advanced degree a plus. 

• 10+ years of experience in data, business systems, or related technical fields, with at least 4+ years in a senior leadership role managing managers and cross-functional teams. 

• Deep expertise with Salesforce (Sales Cloud, CPQ preferred) and demonstrated experience governing RevOps technology ecosystems. 

• Strong background in modern data engineering: Snowflake, dbt, ETL/ELT pipelines, data modeling, and cloud data infrastructure. 

• Proven ability to bridge business needs and technical execution—translating ambiguous requirements into reliable systems and data products. 

• Experience establishing data governance, quality, and security frameworks at scale. 

• Track record of building and developing high-performing technical teams in fast-paced, growth-stage environments. 

• Excellent communication and executive presence—able to influence and align stakeholders at all levels of the organization. 

• Strong project and program management skills; comfortable managing competing priorities across multiple workstreams. 

What will Make You Stand Out: 

• Experience leading both a Business Systems (CRM/RevOps) function and a Data Engineering function simultaneously. 

• Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or Architect-level credentials). 

• Familiarity with data mesh, data product, or data contract architectures. 

• Experience with downstream BI and analytics tooling (e.g., Looker, Tableau, Sigma) as a consumer of the data platform. 

• Background in K–12 EdTech or adjacent SaaS markets. 

The Tech: 

• Salesforce (Sales Cloud, CPQ) 

• RevOps tooling (e.g., Gong, Clari, ZoomInfo, or similar) 

• Snowflake 

• dbt (dbt Core or dbt Cloud) 

• Data pipeline/orchestration tools (e.g., Fivetran, Airbyte, Airflow) 

• BI/Analytics tooling (e.g., Looker, Tableau, Sigma, or similar) 

• GitHub Enterprise 

Travel Requirements: 

• Less than 5% 

Are you passionate about combining technical expertise with customer-centric problem-solving to make a real impact? As a Solutions Engineer on our team, you will play a crucial role in driving customer success by supporting the pre- and post-sales customer journey. You will collaborate closely with our sales, support, and product teams to deliver tailored solutions that meet the needs of K-12 school districts. This position requires a blend of technical expertise, problem-solving skills, and the ability to establish strong customer relationships. You will be a key resource for ensuring that our solutions are effectively implemented, configured, and utilized to their fullest potential. If you're ready to make a difference and be a trusted partner for schools nationwide, this is the opportunity for you!

ABOUT THE ROLE - Key Responsibilities

• Product Implementation and Configuration: Partner with the sales team to implement products pre- and post-sales, ensuring accurate configurations tailored to each customer's specific requirements.   
• Customer Collaboration: Anticipate and interpret customer needs through effective questioning and active listening, ensuring our solutions align with their immediate and long-term goals.   
• Proactive Engagement: Maintain strong customer relationships by regularly sharing product updates, insights, and best practices.   
• Technical Escalation: Work closely with the Support team to address and resolve complex technical issues.   
• Cross-Functional Advocacy: Collaborate with Sales, Support, and Product teams to follow up on customer needs, prioritize requests, and advocate for solutions that meet their expectations.   
• Training and Enablement: Provide customers with comprehensive training to maximize product utilization and drive engagement.   
• Manager Escalations: Identify and raise concerns in a timely manner make recommendations to help clients be more successful 
• Data Accuracy: Maintain accurate data in the CRM (ChurnZero), such as client contacts, journeys, meetings, and configurations. 

 ABOUT YOU

You bring a unique blend of technical knowledge, customer focus, and communication skills to the role. You are passionate about helping schools and educators succeed and thrive in a dynamic environment. The following skills and experience will set you up for success in this position: 

• User Provisioning Experience: Familiarity with Azure, Active Directory, and Google Admin Console.   
• Deployment Strategy: Knowledge of endpoint management tools like GPO, SCCM, Intune, or other similar solutions.    
• Networking Familiarity: Basic understanding of enterprise networking; Network Administrator experience is a plus.    
• Education / Work History: Bachelor's degree preferred, with at least 3 years of relevant experience, preferably in an educational setting or EdTech.    
• Client-Obsessed: A passion for building deep relationships with key stakeholders and becoming a trusted advisor.    
• Cross-Functional Communicator: Ability to articulate complex technical solutions clearly to a diverse audience, both in writing and verbally.    
• Detail-Oriented: Skilled at documenting and recording information accurately and with strong organizational habits.    
• Sales Support Experience: Prior experience providing technical support in sales is advantageous.    
• Collaborative and Independent: Adept at working both independently and as part of a team.    

Note:

• This role will require up to 15% travel for client meetings, industry events, and occasional team gatherings 
• Sponsorship is not provided for this position.

At Lightspeed Systems, you'll be part of a dynamic team shaping the future of education technology. Join us in our mission to create safer and more effective digital learning environments for students worldwide.