Customer Success Jobs in Auckland.
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Business Development Director - Propulsion Products
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ABOUT ROCKET LAB
Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.
Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope.
Rocket Lab’s Business Development team is at the forefront of connecting government and commercial customers with our industry‑leading launch and space systems. They’re the people who understand customer missions inside out, shape tailored solutions and build the relationships that power our success. With deep industry insight and a drive to deliver, they keep Rocket Lab aligned with the fast-moving space landscape and focused on results.
Based out of Rocket Lab’s Auckland Production Complex, the Business Development Director, Propulsion leads all commercial activities for our propulsion product lines, from electric propulsion systems to propellant tanks. In this role, you’ll shape strategy, grow market presence, and support senior leadership with key deliverables for our Board of Directors and investors.
WHAT YOU'LL GET TO DO:
- Drive sales and market expansion for Rocket Lab’s propulsion products, delivering and exceeding Space Systems’ commercial targets across tanks, thrusters, and full propulsion solutions.
- Lead market and competitive analysis, pricing strategy, and sales forecasting to guide propulsion business development and inform product and services roadmaps.
- Grow existing accounts and generate new opportunities by presenting Rocket Lab’s propulsion capabilities and building strong customer relationships.
- Own revenue pipeline forecasting and drive bid/no‑bid decisions, managing end‑to‑end proposal planning and submission.
You may have progressed through an engineering pathway with exposure to bids, proposals, and customer interaction, and are now looking to move fully into business development. You’re ambitious and mission‑driven, and you thrive in a fast‑paced environment, creating new opportunities and helping guide Rocket Lab toward continued market dominance.
YOU'LL BRING THESE QUALIFICATIONS & EXPERIENCE:
- Master’s degree in aerospace engineering or related engineering field; or business
- 12+ years’ experience in aerospace/defense industries, working closely with contractors.
- Strong background in satellite and propulsion products, including development, manufacturing, mission design, and customer requirements.
- Broad awareness of commercial and government satellite programs, industry technical and quality standards, and manufacturing environments.
- Skilled in proposal development, writing, capture processes, and independently producing cost and technical proposals.
- Comfortable with frequent travel to support customer meetings, industry events and commercial opportunities.
This is an incredible opportunity to make your mark on our propulsion product lines and play a key role in shaping the future of space technology. If this sounds like you, apply now!
WHAT TO EXPECT
We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
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About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for an Account Executive to join our APJ Field Sales team in a hybrid capacity in Auckland (3 days a week in-office), reporting to the Regional Director. This role is a key part of the Zscaler NZ mid-market business, working through our ecosystems of channel partners to drive customer satisfaction, technical outcomes, and security for NZ businesses. You will be responsible for running a territory strategy and leading a team through prospecting and account management to deliver on key sales objectives as the strategic lead of a high-volume business centered on customer obsession.
What you’ll do (Role Expectations)
- Drive Territory GTM sales execution in lockstep with the NZ Regional Director
- Develop and lead the territory partner strategy and long-term growth plan
- Understand and resolve customer pain points using Zscaler's unique value proposition
- Develop and execute detailed territory and account plans involving partner alignment and marketing support
- Partner with Solution Engineers and engage cross-functional teams within the organization to support partners and customers
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action, and you operate with integrity because you genuinely care about the outcome.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself, and you embrace a challenge culture by giving and receiving ongoing feedback with clarity and respect.
- You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive, and you have a relentless focus on delivering high-impact results.
- You are resilient and adaptable. You view change as an opportunity, maintain composure in high-pressure situations, and guide yourself and your team through complexity with a steady hand.
What We’re Looking for (Minimum Qualifications)
- 3+ years of Sales and Account Management experience
- Proven ability as a self-starter capable of bringing disruptive technologies to the benefit of customers
- Relevant industry experience, specifically working with Enterprise channel and customers
- Established, high-trust customer relationships
- Willingness to travel within the region as required to support partners and the sales team
What Will Make You Stand Out (Preferred Qualifications)
- Strong communication skills with a proven ability to engage and influence partners and customers
- Deep expertise in network, cyber, and cloud security solutions
#LI-Hybrid
#LI-NL1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
Everpure is seeking a dynamic and driven Sales Hunter to join our Enterprise team in New Zealand. In this role, you’ll be at the forefront of developing new business, working with our channel resellers and key customer accounts. Collaborate with Sales, Pre-sales, Partner sales, and Field Marketing teams to drive success in the Enterprise private sector.
WHAT YOU'LL DO
As an Account Executive, you will:
- Promote Innovative Solutions: Advocate for our all-flash enterprise storage technology.
- Build Relationships: Foster strong connections with customers, ensuring high satisfaction.
- Lead and Strategize: Direct pursuit teams and develop account plans to secure new customers.
- Manage Sales Pipeline: Drive activities to meet and exceed sales quotas.
- Collaborate with Partners: Work with Channel, GSI, and Ecosystem Partners to position Everpure.
- Execute Account Strategies: Develop and implement strategies to close deals consistently.
- Deliver Results: Surpass quotas, maintain a strong pipeline, and drive referenceable business.
- Communicate Effectively: Present proposals highlighting Everpure’s benefits.
WHAT YOU BRING
To excel in this role, you should have:
- Sales Passion: A strong drive for sales and relationship building.
- Enterprise Experience: Experience with direct/indirect sales on Enterprise accounts.
- Partner Collaboration: Experience working with Channel, GSI, and Ecosystem Partners.
- Prospecting Skills: Advanced skills in engaging new customers required.
- Ambition and Drive: A goal-oriented attitude and desire to drive change.
- Proven Success: A track record of exceeding quotas and maintaining a robust pipeline.
- Adaptability: Ability to thrive in a fast-paced environment.
- Industry Knowledge: Understanding of cloud computing and Data Centre Architecture.
- Communication Skills: Excellent time management and communication abilities.
- Experience: 8+ years of field sales experience.
- Language Skills: Excellent professional English proficiency.
Join Everpure New Zealand and be part of a team that's redefining data storage. Apply now and unleash your potential!
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
Who we are:
We're Dexibit. We love dinosaurs and data. Our Kiwi AI product helps visitor attractions (museums to zoos to theme parks) make sense of their data and make better decisions. We work with big international names alongside local favourites like MOTAT and Weta. We’ve been widely recognised in industry and picked up a few awards along the way from HiTech, NZIBA, TIN and more.
Dexibit recently joined accesso, a global technology company serving over 1,000 venues across 30+ countries. That means our platform, our reach, and the complexity of the problems we get to solve just got a lot bigger.
What we build :
Dexibit brings together our deep domain knowledge, AI-ready data platform, served through an agentic interface. We create value for our customers by addressing non-trivial tasks like strategic modelling, scheduling, operational reporting and analysing visitor feedback.
Under the hood, the AI layer orchestrates real business logic and APIs: integration packs, custom datasets and benchmarks, context control features, and our query and visualisation infrastructure.
The agentic interface is where we're investing new feature development. Think streaming, context window management, tool orchestration, sandboxed execution. There's real depth here, and real problems to solve.
Where you fit :
We're looking for a product-minded software engineer who can shape what we build and how we build it. You'll be in the code every day. But we value engineers who lead naturally: through design decisions, technical direction, mentorship, and bringing the team along.
You're full-stack, but you lean heavily to one side, whether that's backend data systems or frontend product engineering. With the depth of our problems (and the leverage that frontier LLMs now give us), we believe strong engineers need real depth on one side while being capable and willing to contribute across the stack.
What you bring :
You break complex problems into simple, elegant solutions. You're a great communicator with strong customer empathy. You're quick to understand the why behind the work.
You're a proven engineer (5+ years) with experience across different systems and domains. You've shipped impactful work and can talk honestly about the failures as well as the wins.
You bring curiosity and humility. You mentor naturally. You're not afraid to give constructive feedback, and you genuinely enjoy learning from others' perspectives.
Our tech stack :
- Languages we use: English, TypeScript, Java, Python, SQL
- Data systems: PostgreSQL, DuckDB, Databricks, OLTP/OLAP
- Platforms: cloud native on AWS (with Ansible + CDK), Datadog, Modal, LangFuse
- AI/LLM: OpenAI/Anthropic models, Pydantic, AI SDK, LangChain4J, XGBoost, Prophet
- UI: React, Jotai/Redux Toolkit, BFF, data viz, possibly WASM in the future
- Systems: mix of serverless, services, and monolith
- Way of working: cycles, communication over process
- Dev tooling: Claude Code, Codex. We build AI, and we build with AI
Details :
- Auckland-based, hybrid (3 days in-office / 2 at home)
- We're open on level. Whether you're a strong senior engineer or someone with 15 years under your belt, we'll meet you where you're at in terms of title and compensation.
Even if you can't tick every box, we still encourage you to apply. Dexibit recognises all our team as diverse and unique individuals.
LIFE at accesso:
ABOUT accesso:
Ready to apply?
Apply to accesso
Join us at Re-Leased
At Re-Leased, we’re levelling up real estate and helping property professionals thrive in a digital-first world. Our cloud-based property management platform combines smart automation, AI-driven insights, and deep industry expertise to make everyday work simpler and more rewarding. We’re here to help property people run better businesses, build stronger communities, and love what they do.
Your Role
The Senior Manager, Growth reports to the Chief Operating Officer and works alongside the Director of Growth to design and execute strategic, high-impact initiatives that unlock efficiency, drive growth, and strengthen Re‑Leased’s competitive edge. This role acts as an internal delivery engine: identifying opportunities, building solutions, and embedding successful programs into the business for long-term adoption.
AI is the primary lens through which this role operates. The Senior Manager, Growth will use AI and automation to fundamentally change how Re‑Leased works internally — eliminating manual effort, accelerating decision-making, and raising the quality of output across teams. Re‑Leased already leverages a wide range of AI tools across the organisation, and this role will both deepen that capability and bring new tools on board where they can move the needle.
The work spans three pillars — GTM Excellence, AI Enablement, and Operational Excellence — but the common thread is impact. You'll sit on Re‑Leased's Growth Engineering working group alongside the COO, CTO, VP Engineering, and VP Strategic Operations, at the intersection of strategy and technology. Beyond these pillars, the role will continue to tackle other needle-moving challenges and opportunities, whether in product, go-to-market, or broader operations.
This role is also a core member of Re‑Leased’s Growth Engineering working group — alongside the Director of Growth, COO, CTO, VP of Engineering, and VP of Strategic Operations — sitting at the intersection of strategy and technology to identify where AI and engineering investment can move the needle fastest. Success will be measured by the ability to take concepts from idea to adoption, driving tangible business outcomes.
Your Responsibilities
- Own end-to-end delivery of high-impact strategic initiatives — from scoping to adoption, with measurable outcomes
- Identify and close gaps across Sales, Expansion, and Customer functions; turn what works into scalable playbooks embedded in BAU
- Use AI and automation to fundamentally change how Re‑Leased operates — reducing manual effort, accelerating decisions, and raising output quality across every team
- Evaluate and onboard new AI tools where they create genuine value, and build the enablement framework so our people are equipped and confident
- Improve the infrastructure, processes, and systems that let Re‑Leased scale — across Finance, P&C, and all non-GTM functions
- Design and run structured pilots for new initiatives, then transition what works into core business functions with clear ownership
- Collaborate across GTM, Customer, Operations, Finance, P&C, and Leadership to build the buy-in that makes adoption stick
- Establish the metrics and dashboards to track initiative progress and report transparently on results
Your Experience
- Proven experience in growth, strategy, or operations roles within SaaS or high-growth tech environments
- Exposure to Sales, Expansion, and Customer motions, with familiarity across GTM systems and RevOps tooling — CRM automation, sales engagement platforms, and customer success tools
- Strong hands-on experience with AI and automation tools (e.g. Claude, Clay, and similar), with a track record of driving efficiency and quality improvements
- Ability to evaluate new technologies, build business cases, and lead successful adoption across teams
- Demonstrated experience delivering end-to-end initiatives — from problem definition through to execution and embedding into BAU
- Strong analytical capability, including building dashboards, reporting frameworks, and ROI models
- Entrepreneurial mindset with a focus on outcomes and impact in ambiguous, fast-moving environments
- Pragmatic and hands-on approach, comfortable moving between strategy and execution
- Excellent communication and influencing skills, with the ability to drive change across functions
- Collaborative and adaptable, able to align teams around new ideas and ways of working
- Highly organised, resilient, and action-oriented, with a focus on delivering measurable results
Why you’ll love working here
- Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps.
- Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence.
- Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
- Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/i-office work.
Our culture is very important to us too, and we strongly believe in living out our core values:
- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.
Ready to Level Up?
Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand.
Ready to apply?
Apply to Re-Leased
Senior Sales Engineer
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About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
The Role:
It’s an exciting time for Ping Identity in New Zealand. Off the back of recent growth you will be the first Sales Engineer on the ground further accelerating adoption of Ping Identity solutions in the country. With the support of an exceptional Sales Engineering team in Australia and Singapore, you will shape the face of this role.
This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.
You will also be instrumental in strengthening partner relationships across ANZ. You will work alongside a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success. This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across the region as well as seeking to build out our partner capability in a number of other developing markets.
Responsibilities:
- Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
- Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
- Establish enduring relationships with customers and become their trusted advisor
- Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase
- Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
- Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
- Provide insightful feedback on product enhancements and customer needs to product owners.
- Mentoring, both formally and informally, junior team members
- Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
- Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
- Support partner teams to understand and deliver enablement to drive and business goals
- Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops
- Able to travel 15% to 40% as needed
Required Skills & Qualifications:
- Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
- Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
- Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
- Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
- Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
- Strong communication and customer service skills.
- Adept at linking technical capabilities to customer needs.
- Ability to work with a high level of self-direction and/or collaboratively with team and customers
- Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow /
- Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
- Familiarity with infrastructure, networking technologies, and cloud service providers.
Ideal Candidate Skills:
- Installation and/or configuration of one or more IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
- Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
- Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
- Successful delivery of a SaaS-based IAM solution
- Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Ready to apply?
Apply to Ping Identity
Position Overview:
We're accesso Intelligence (powered by Dexibit). 🦖 🎢 🐅 🗼 🖼️ 🎡 🏟️
accesso Intelligence is the intelligence layer for the business of fun — serving iconic visitor attractions around the world. Not just data, but AI that understands how attractions actually work, helping teams make insightful decisions then act on them: getting more visitors through the door, spending, engaging, leaving happily and returning loyally, with efficiency.
With 25 years of deep industry experience behind us and Dexibit's AI pedigree inside us, you get the best of both worlds: startup culture close to the ground up, with the scale of a listed company behind you.
What we build:
accesso Intelligence sits on top of the world's richest cross-vendor dataset for visitor attractions — integrating with 100+ industry source systems across ticketing, F&B, retail, queuing, CRM, operations and more. That data foundation is what makes everything else possible: the conversational insight, the forecasting, the benchmarking, the AI.
Where you fit:
We're looking for a Data Implementation Engineer to own the technical delivery of accesso Intelligence integrations, then executing that pattern reliably and at volume across our customer base. You’ll be building upon, and maintaining, our class-leading data platform.
What makes this role distinct is the combination of technical execution with genuine understanding of how attractions actually operate commercially. A revenue share arrangement between a venue and an operating partner, a multi-operator ticketing setup, a seasonal membership model with complex redemption logic — these aren't edge cases, they're the norm. Getting the data right means understanding the business behind it.
Location: Auckland based, hybrid (~3 days in our Parnell office / optionally ~2 at home)
Reports to: VP, accesso Intelligence
Travel ✈️ Requirement: None
What you'll be working on:
- Establish the integration patterns. Work with the data engineering team to define how accesso Intelligence connects to each accesso product. Data model, transformation logic, semantic mapping, quality thresholds. This is foundational work you'll do once per product (and refine over time) rather than reinvent per customer.
- Scale and maintain across customers. Onboard new customers onto each integration — configuring per venue, validating data integrity against our acceptance criteria. Then own the ongoing health: change requests, configuration updates, and diagnosis when something breaks or drifts.
- Build derived datasets and transformations. Beyond raw integration, you'll help build the derived datasets, transformations and semantic mapping that turn source data into meaningful, analytics-ready inputs — the layer between what a system outputs and what accesso Intelligence needs to deliver insight.
- Close the feedback loop into accesso. You'll be the eyes and ears of integration reality. We all want to find the global optima. Sometimes that means feedback into the product and engineering teams to shine a light on opportunities and future use cases.
- Work directly with customers on data. You'll engage with customer technical and operational contacts through onboarding and beyond — handling data queries, managing expectations on timelines and data quality, and translating between what customers have and what the platform needs.
What you bring to the role:
- You're fluent in Python and SQL, comfortable with data platforms and transformation tools, and have experience building and maintaining integrations with APIs and third-party systems. Our stack runs on DuckDB and MotherDuck — you don't need prior experience with them, but you should be the kind of person who finds that interesting rather than a detour from the tools you'd rather be using.
- You know data doesn't exist in a vacuum. You build a working mental model of how operators actually run: their business rules, revenue arrangements, data quirks and organisational structure. Not just their schema.
- You're pattern-minded. You find the repeatable approach, document it, and execute at volume — without letting consistency become rigidity when a customer's situation genuinely requires something different.
- You're customer-oriented without losing your technical edge. You can sit on a call with a customer's data team, translate their needs into integration requirements, and communicate clearly about what's possible and when.
- You care about data quality like it's personal. Acceptance criteria, integrity checks, derived logic — you hold the line on what good looks like, because you know the difference between a quick fix and the right one.
How you got here:
There's no single path to this role, especially in the age of AI. You might be:
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A data or software engineer who's done integration or implementation work and wants a role where you can see the direct impact of your work on real customer outcomes
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Someone from a SaaS implementation or solutions engineering background who has strong data fundamentals and wants to go deeper technically
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A data analyst or BI engineer who's crossed over into pipeline and integration work and thrives at the intersection of technical delivery and customer context
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Someone from the attractions, hospitality or cultural sector who's worked closely with data systems and wants to turn operational knowledge into implementation expertise
LIFE at accesso:
ABOUT accesso:
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Senior Customer Success Manager - Lancom
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Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
About The Position
One of our operating companies, Lancom, is looking for a Senior Customer Success Manager to join their team in Auckland.
The Senior Customer Success Manager owns strategic, revenue-driving relationships across Lancom’s priority customers. This role shifts us from reactive support to proactive partnership, leading customer strategy, roadmaps, renewals and growth.
You will operate as a trusted advisor, aligning technology to business outcomes and turning plans into measurable results, with a clear pathway toward an Executive role.
Responsibilities
- Own and lead customer relationships, strategy and governance
- Build and drive outcome-focused roadmaps
- Run QBR's and executive forums that enable decisions
- Deliver on renewals and identify strategic growth opportunities
- Manage the full customer lifecycle (onboarding, renewal, expansion)
- Partner with Sales, Delivery and Finance for aligned execution
- Act as the customer advocate, especially during critical issues
Skills required
- 5+ years in Customer Success, Account Management, Business Analysis or Consulting
- Proven success in renewals and account growth
- Strong commercial and strategic thinking
- Confident influencing senior stakeholders
- Structured, proactive and outcome-focused
- IT services, cloud, or complex customer environment experience
Benefits
- Flexible working arrangements
- Supportive leadership and clear career pathways
- Exposure to meaningful, real-world technology projects
- A collaborative, down-to-earth culture that values learning and improvement
- Health insurance
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Delivery Solutions Architect
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CSQ327R17
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.
This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.
The impact you will have:
- Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
- Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
- Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
- Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
- Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
- Main use cases moving from ‘win’ to production
- Enablement / user growth plan
- Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
- Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
- Executive and operational governance
- Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM
What we look for:
- 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
- Programming experience in Python, SQL or Scala
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
- Understanding of solution architecture related distributed data systems
- Understanding of how to attribute business value and outcomes to specific project deliverables
- Technical program, or project management including account, stakeholder and resource management accountability
- Experience resolving complex and important escalation with senior customer executives
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
- Track record of overachievement against quota, Goals or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
- Can travel up to 30% when needed
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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Who we are:
We're Dexibit. We love dinosaurs and data. Our Kiwi AI product helps visitor attractions (museums to zoos to theme parks) make sense of their data and make better decisions. We work with big international names alongside local favourites like MOTAT and Weta. We’ve been widely recognised in industry and picked up a few awards along the way from HiTech, NZIBA, TIN and more.
Dexibit recently joined accesso, a global technology company serving over 1,000 venues across 30+ countries. That means our platform, our reach, and the complexity of the problems we get to solve just got a lot bigger.
What we build :
Dexibit brings together our deep domain knowledge, AI-ready data platform, served through an agentic interface. We create value for our customers by addressing non-trivial tasks like strategic modelling, scheduling, operational reporting and analysing visitor feedback.
Under the hood, the AI layer orchestrates real business logic and APIs: integration packs, custom datasets and benchmarks, context control features, and our query and visualisation infrastructure.
The agentic interface is where we're investing new feature development. Think streaming, context window management, tool orchestration, sandboxed execution. There's real depth here, and real problems to solve.
Where you fit :
We're looking for a product-minded software engineer who can shape what we build and how we build it. You'll be in the code every day. But we value engineers who lead naturally: through design decisions, technical direction, mentorship, and bringing the team along.
You're full-stack, but you lean heavily to one side, whether that's backend data systems or frontend product engineering. With the depth of our problems (and the leverage that frontier LLMs now give us), we believe strong engineers need real depth on one side while being capable and willing to contribute across the stack.
What you bring :
You break complex problems into simple, elegant solutions. You're a great communicator with strong customer empathy. You're quick to understand the why behind the work.
You're a proven engineer (5+ years) with experience across different systems and domains. You've shipped impactful work and can talk honestly about the failures as well as the wins.
You bring curiosity and humility. You mentor naturally. You're not afraid to give constructive feedback, and you genuinely enjoy learning from others' perspectives.
Our tech stack :
- Languages we use: English, TypeScript, Java, Python, SQL
- Data systems: PostgreSQL, DuckDB, Databricks, OLTP/OLAP
- Platforms: cloud native on AWS (with Ansible + CDK), Datadog, Modal, LangFuse
- AI/LLM: OpenAI/Anthropic models, Pydantic, AI SDK, LangChain4J, XGBoost, Prophet
- UI: React, Jotai/Redux Toolkit, BFF, data viz, possibly WASM in the future
- Systems: mix of serverless, services, and monolith
- Way of working: cycles, communication over process
- Dev tooling: Claude Code, Codex. We build AI, and we build with AI
Details :
- Auckland-based, hybrid (3 days in-office / 2 at home)
- We're open on level. Whether you're a strong senior engineer or someone with 15 years under your belt, we'll meet you where you're at in terms of title and compensation.
Even if you can't tick every box, we still encourage you to apply. Dexibit recognises all our team as diverse and unique individuals.
LIFE at accesso:
ABOUT accesso:
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