MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

About the role:

Samsara is seeking a Manager, Sales Operations to play a pivotal role in designing, scaling, and elevating the systems, processes, and policies that power our global sales engine. As a trusted partner to senior leaders across Samsara’s go-to-market teams, you will own and scale critical Run-the-Business (RTB) processes, ensuring our sales organization operates with speed, accuracy, and consistency as we grow past $2B in revenue. This leader will have an outsized impact on the future of our sales organization by delivering long-term, transformative solutions that bring together people, process, and technology across the pre-sales customer journey.

This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, and Seattle Metro.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvement.
• Hire, develop, and retain talent on the team, with a view towards using automation to expand per person capacity
• Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business.
• Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization.
• Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distribution.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5+ years of experience in sales tools management or related roles.
• 2+ years of people management experience
• Proven success in managing tools and/or processes for large sales teams (1,000+  users).
• Demonstrated ability to use AI tools and automation to increase productivity and transform team capacity
• Strong project management skills with experience in implementation and ROI measurement.
• Excellent communication and collaboration skills.
• Familiarity with CRM systems, sales automation tools, and productivity software
• Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional

An ideal candidate also has:

• Expertise in Salesforce CRM (Administrator experience a plus).
• Advanced Excel/Google Sheets proficiency.
• Experience in account segmentation, territory planning, and sales operations execution.
• Strong communication skills with both technical and business stakeholders.
• Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plus.

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Capabilities team sits within the Global Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and executing on high-impact product partnership initiatives and strategies with our card network partners, such as Visa, Mastercard and American Express. This team’s work is fundamental to driving Stripe’s product strategy and delivering new capabilities to Stripe users, such as agentic commerce and stablecoin pilots.

What you’ll do

We are looking for a new member to join our team to develop and execute on high-impact initiatives and strategies with our card network partners. As part of the role, you will work closely with Product to support the development of new capabilities for Stripe users and drive strategy for partnering with the card networks. This includes developing partner requirements, leading relationships with partners to execute on these requirements, and negotiating and managing critical projects with global partners to support our growing business.

The role will also require close coordination internally with cross-functional teams including Product as aforementioned plus Engineering, Legal, Finance, and Risk and externally with key partner stakeholders.

Responsibilities

• Drive new product partnership innovation with Stripe’s most critical card network partners, with a focus on executing joint initiatives and launching new offerings that benefit Stripe users
• Negotiate commercial agreements with card network partners that impact Stripe and its users’ cost of payments acceptance
• Leverage industry knowledge to craft thoughtful partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Influence both internal product teams and external stakeholders to modify or build innovative solutions that fit the modern day payments landscape and deliver more secure yet seamless merchant and consumer experiences
• Gather inputs from and coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury) to drive creation and execution of product partnership strategy
• Reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Ensure sound execution of day-to-day operations and adherence to risk and compliance obligations
• Represent Stripe at partner and industry events, building close personal relationships with key partner stakeholders

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in strategic partnerships, business development, corporate development or related field
• 5+ years of experience related to payments or card networks
• Thorough understanding of card network dynamics and business models
• Broad and deep experience executing industry-wide partnership strategies to build innovative product experiences and go to market models
• Experience working in a product centric environments with significant internal and external dependencies
• Strong written and verbal communication skills with the ability to influence stakeholders internally and externally across a wide variety of functions, including at the C level

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard and American Express, which are fundamental to the success of Stripe’s product strategy and delivering new capabilities to Stripe users.

What you’ll do

We are looking for a US or Canada-based candidate to join our team to lead one of Stripe’s critical network partnerships.  The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ leaders and senior executives.  

This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex “general manager” skills to shepherd a meaningful portion of Stripe’s P&L.

Responsibilities

• Manage one of Stripe’s most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users
• Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Use data to drive strategy and decisions
• Coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury and global partner managers) to drive creation and execution of partner strategy
• Develop, manage and report on strategic plans, key negotiation/expansion opportunities and overall partner health with a multi-year vision in mind
• Juggle and reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Coordinate and prioritize a large amount of activities and initiatives that compete for scarce resources to drive best outcomes for our users and Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years in partnerships, business development, or similar fields
• 3+ years deep in the payments world—you need to understand how card networks operate
• Experience negotiating significant commercial deals
• Comfortable in a product-focused environment with lots of dependencies
• Great communication skills, especially being able to influence C-level colleagues
• Experience running big, complex, cross-functional projects

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial.

What you’ll do

As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities:

• Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth
• Develop and execute enablement plans
• Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients
• Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue
• Communicate success internally through QBRs, etc.
• Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities
• Educate the Stripe sales team on key partner solutions and capabilities
• Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership
• Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices
• Provide Partner-focused guidance on Stripe’s product through feedback

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

• 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience co-selling and co-solutioning with go-to-market partners.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Ability to learn Stripe solutions such as Payments, Billing, Connect, and more.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience 
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Risk Partnerships team is an essential part of Stripe’s Global Partnerships organization. Our team is responsible for building and maintaining relationships with key partner banks to manage risk for Stripe’s business activities. These banking partnerships are essential to enable Stripe to accept and make payments, provide credit, move & store money and develop new products and solutions to meet our users’ needs. We work across a broad range of risk and compliance topics including; credit, fraud, regulatory, financial crime, reputational, product and operational risks.

What you’ll do

We are looking for a new member to join our team to work with key banking partners across North America who support Stripe with BIN Sponsorship across Merchant Acquiring and Card Issuing, and have experience of managing risk across money transmission.

Risk management is a critical part of managing these important relationships, and you will require a broad understanding of risk disciplines across merchant acquiring and banking. You will be leading activities to improve the risk management interactions between Stripe and it’s partners, managing key aspects of the partner relationship, and executing on high-impact initiatives. 

You will closely manage important stakeholders both internally and externally to set objectives, coordinate priorities and drive execution. Internally you will closely coordinate with product and engineering teams, as well as cross-functional stakeholders including Risk, Fraud, Financial Crime & Supportability, Operations, Legal and Finance, Risk. Externally, with Partners you will be working closely with Risk & Compliance teams including senior management.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Responsibilities

• Lead risk-focused initiatives in collaboration with global financial partners (banks, networks, payment methods) to:
  • Foster new business opportunities and user verticals
  • Innovate on shared risk methodologies
  • Establish and maintain compliance with agreed risk appetites
• Oversee and maintain the health of relationships with key risk counterparts at partner banks
• Develop and manage projects and initiatives that support strong partner relationships regarding risk
• Deliver business and policy recommendations that inform our risk posture
• Act as a representative and negotiator of our risk approach to banking partners
• Enhance existing and develop new partner-facing risk management capabilities
• Lead risk-related partnership and product discussions with banking partners to align on risk approaches and strategies
• You will optimize existing partner-facing risk management capabilities and build new ones.
• Identify and pursue business opportunities by creating innovative risk-aware solutions that expand our product and user base through banking partnerships

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years experience in risk-related role at a bank or merchant acquirer, or a role requiring deep knowledge of risk and compliance issues
• 5+ years of experience in risk management at a bank or merchant acquirer
• 2+ years of experience improving processes and scaling solutions
• Ability to represent Stripe on risk, compliance, and product issues with banking partners to maintain positive relationships
• Strong organizational, planning, and communication skills (written and verbal) to drive understanding, collaboration, and issue resolution
• Proven stakeholder management skills, including navigating difficult situations, negotiating timelines, and influencing stakeholders across organizations and borders
• Self-motivated and proactive, with the ability to thrive in uncertain and ambiguous environments

Preferred qualifications

• Experience of financial crime programmes including; KYC/B, AML, Sanctions and Terrorist Financing, with a practical knowledge of the Bank Secrecy Act and Anti-Money Laundering regulations
• Strong understanding of the complex risks that are present when managing a merchant acquiring business, including the management of high risk sectors
• Market experience across America and Canada, with an understanding of how current and future regulations will impact Stripe and it’s banking partners
• Experience of leveraging technology to support the development and embedment of scalable risk and operational processes

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Enterprise Product team is responsible for bridging the gap between Stripe's core capabilities and the bespoke needs of the world's largest organizations. We are hiring PMs who will be aligned to specific priority industries (e.g., insurance, healthcare, public sector), with each PM acting as the "CEO" of their assigned vertical - identifying high-leverage opportunities, building 0-to-1 products to solve industry-specific blockers, and influencing our global product roadmap. You will be a critical partner to GTM leadership (Sales, Partnerships, Marketing) and a navigator across the broader Product organization. We are looking for high-agency builders who thrive in ambiguity and know how to move mountains through both direct execution and cross-functional influence.

What you’ll do

We're hiring a Product Manager to own Stripe's product strategy and execution across our priority industry verticals, starting with complex, regulated industries like insurance, healthcare and public sector. We are seeking a highly entrepreneurial, data-driven product leader who will define where Stripe plays, build 0-to-1 products to unlock new revenue, and influence Stripe's broader Product organization to meet the unique needs of enterprise customers in your vertical. The products you build will directly shape how the world's largest companies use Stripe - and how Stripe grows within one of its most strategic segments.

Responsibilities

• Own the Industry Product Roadmap: Define and execute the multi-year product strategy for your priority vertical. Translate your "where to play / how to win" thesis into a concrete roadmap - deciding what Stripe builds natively, what we solve through platform extensibility, and where we partner. Own measurable outcomes tied to revenue, adoption, and merchant satisfaction. 
• Ship 0→1 Products: Identify unmet needs through deep customer research, data analysis, and market intelligence. Lead the full product lifecycle for industry-relevant functionality - from problem definition and technical scoping with engineering, through PRD, API and UX design, build, launch, and post-launch iteration. You'll make hands-on trade-off decisions about scope, technical approach, and sequencing with your engineering team. 
• Be a Strategic Partner to GTM and Customers: Work deeply with our largest customers, partners, and GTM teams. Translate "market noise" into clear product signal - shaping feature requirements, and defining the data models and integration patterns that enterprise customers in your vertical need.
• Act as a Force Multiplier Across Stripe's Platform: Influence Stripe's core product teams (Payments, Billing, Connect, and beyond) to ensure their roadmaps reflect the requirements of enterprise customers in your vertical. To do this credibly, you'll need to go deep on Stripe's platform - understanding our APIs, infrastructure constraints, and extensibility model - so you can advocate for changes with technical specificity, not just business cases.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of Product Management experience, with a track record of shipping successful products in complex, regulated environments.
• Technical fluency: You don't need to write code, but you should be comfortable reading an API spec, reasoning about system design trade-offs, and holding your own in engineering discussions. You've shipped products where the "how we build it" mattered as much as the "what." 
• Deep customer obsession: A talent for getting close to customers - talking to merchants and partners - and distilling complex pain points into simple, elegant product requirements.
• Analytical rigor: You use data - not just intuition - to prioritize. You're comfortable defining metrics frameworks, digging into usage data, and making quantitative arguments for (or against) product investments. 
• A Master Communicator: Stripe is a writing-heavy culture. You must be able to articulate deep technical and strategic concepts through precise, persuasive prose - your narrative docs should be things of beauty.
• High Agency & Influence: Adept at finding "homes" for initiatives, building consensus across disparate teams, and driving momentum without needing formal authority.
• Entrepreneurial mindset and bias for action: Comfortable with ambiguity, skilled at prioritizing high-impact initiatives, and experienced operating with limited resources to unlock outsized outcomes.

Preferred qualifications

• Direct experience building products in Healthtech, Insurtech, Public Sector or similarly complex, regulated industries.
• Experience building platform, API, or developer-facing products. 
• Experience working closely with Enterprise Sales teams and C-suite stakeholders at Fortune 500 companies.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Strategically support Stripe’s largest and most complex users.

Responsibilities

• Provide a gold standard experience to your assigned accounts’ key stakeholders
  
• Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
  
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
  
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
  
• Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
  
• Lead user facing meetings both in person and through video chat
  
• Collaborate on the continued design of this support offering
  
• Create user-facing content for long term solutions

Who you are

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years experience in enterprise level client-facing work
  
• Strong product sense and energized by the challenge of solving difficult user related problems
  
• Strong written and verbal communication skills
  
• Ability to lead complex integration conversations in a highly consultative and proactive manner
  
• Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
  
• Familiarity with SQL and comfort building basic queries and modifying more complex ones
  
• Strong technical troubleshooting skills and experience interfacing with technical teams
  
• Adept client relationship management skills
  
• Ability to engage in business-level and technical conversations at multiple levels of the organization

Preferred qualifications

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
  
• Strong organizational skills and self-starting mindset
• Experience with tools like Postman, xCode, Python, Webhooks, and ETL 
• Experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use Stripe to accept payments, grow revenue, and accelerate new business. Our mission is to increase the GDP of the internet, and we have a huge amount of important work ahead. This is an opportunity to put the global economy within everyone’s reach while doing the most meaningful work of your career.

About the team

The Global Partner Engineering & Operations (PE&O) team is a core part of Stripe’s Global Partnerships organization. We manage the technical and operational aspects of strategic product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we enable seamless cross-functional collaboration that fuels Stripe’s rapid growth.

Role summary

We are seeking an experienced Technical Partner Manager to lead technical partner engagements within PE&O. In this role you will own relationships with Stripe’s AMER bank partners, and oversee partner technical integrations and performance. You will drive and influence partner deliverables, ensure partner integration and onboarding success, and deliver operational excellence through strategic initiatives and cross-functional alignment.

What you’ll do

Responsibilities

• Strategic relationship management: Serve as the primary technical and operational contact for key financial partners, fostering and maintaining strategic relationships and technical collaboration.
• Integration management: Work with internal Engineering, Product, and Partner Management teams and external partners to define and deliver technical onboarding and integrations, ensuring performance SLAs are met.
• Operational excellence: Define, implement, and monitor partner health and performance metrics to meet and exceed partner expectations.
• Cross-functional alignment: Collaborate with Product, Engineering, and Partnerships to drive reliability and product efficiency; lead alignment for the Global Banks pillar’s technical and operational needs.
• Incident management: Oversee and scale incident response processes, coordinate RCA (root cause analysis), and drive prevention and remediation plans.
• Data-driven insights: Analyze operational data to identify trends and recommend improvements that streamline partner operations and enhance the Stripe experience.
• Executive engagement: Build and manage relationships with Bank partner senior technology/operations counterparts; facilitate engagement between Stripe leadership and partner stakeholders.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in technical partner/account management, operations, or strategic project management within payments or fintech; direct experience working with bank partners preferred.
• Experience in banking, e‑commerce, or payments, with a solid understanding of payment technologies and platform-to-partner integrations.
• Strong technical judgment: ability to assess critical aspects of service and software integrations and apply best practices for operational efficiency.
• Proven track record managing medium- to large-scale technical projects with external partners and internal stakeholders.
• Strong analytical and problem-solving skills; able to use data to drive decisions.
• Excellent written and verbal communication skills; comfortable engaging with diverse internal and external audiences (business development, product, engineering, operations).
• Flexibility to be on-call during seasonal peaks and provide staggered time-zone coverage in a global, live service environment.
• Willingness to travel (~30%) for partner visits and business/service reviews.

Preferred qualifications

• Bachelor’s degree in Computer Science, Business Administration, Operations Management, or a related field; Master’s degree or MBA preferred.
• Working proficiency with databases and SQL for partner-facing data analysis.
• A user-first mindset and strong sense of urgency to scale products and operations through partnerships.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Developer Experience & Product Platform (DEeP) org empowers all of Stripe's products with a shared product platform that can help with rapidly delivering high quality, consistent, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer can leverage to accelerate a customer’s ability to create value from Stripe.

What you’ll do

We are seeking an experienced Technical Program Manager to join our Organization Access Platform (OAP) team, focusing on security initiatives. In this role, you will drive critical security programs across multiple teams, manage dependencies, and ensure the successful delivery of security features that protect our platform and users. This is a highly technical role requiring strong program management skills and the ability to influence cross-functional stakeholders.

Your role involves spearheading large-scale technical programs, solving intricate challenges, and ensuring successful product launches.

Responsibilities

• Lead end-to-end program management for critical security initiatives including API key security, Account Takeover (ATO) prevention, login access controls, and other risk/security/fraud prevention measures
• Drive cross-team dependencies and collaboration between security, fraud operations, and product engineering teams
• Track, communicate, and resolve program blockers across multiple workstreams
• Develop implementation roadmaps and execution strategies for complex security features
• Partner with engineering managers to define technical requirements and prioritize security enhancements
• Establish metrics and reporting processes to measure program effectiveness and security outcomes
• Facilitate decision-making processes when trade-offs are required between security, user experience, and development timelines
• Represent OAP security initiatives in cross-functional meetings and leadership reviews

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of technical program management experience with demonstrated success in security-focused initiatives
• Experience managing complex technical programs with multiple stakeholders and dependencies
• Strong understanding of security concepts and best practices, particularly in API security, authentication systems, and access controls
• Excellent communication skills with the ability to translate complex technical concepts to various audiences
• Proven track record of influencing decisions across teams without direct authority
• Experience working with engineering and product teams in a fast-paced environment
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience)

Preferred qualifications

• Experience with payment systems, financial technology, or enterprise SaaS platforms
• Knowledge of compliance requirements related to data security (SOC2, PCI, etc.)
• Experience with identity and access management systems
• Background in API development or platform security
• Previous experience working on developer platforms or developer experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

What you’ll do

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. 

The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. 

Responsibilities

• Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
• Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction 
• Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights 
• Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience 
• In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
• Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Has handled difficult customers or situations and can demonstrate resolutions
• Willingness to tackle things on your own
• Ability to navigate data and people to find answers
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

Recorded Future is seeking an experienced Senior Engineering Manager to lead a diverse team of engineers building one of the world’s most comprehensive global internet scanning platforms. As a Senior Engineering Manager, you will oversee multiple established teams and functions, including:

• Scan Engine Development – Our proprietary network scanning engine that operates on a global scale to collect intelligence insights from everything on the internet, supported by a cross-functional team of software engineers and operations specialists
• Vulnerability and Signature Research – Our team of vulnerability researchers working in coordination with internal intelligence functions to develop unique detections and signatures that power the scan engine
• Scan Operations and Site Reliability – Our team responsible for the operational health, scale, and reliability of the platform, ensuring intelligence is generated and delivered continuously to support teams and clients across the organization

What You'll Do:

• Team Leadership: Lead and mentor a multi-disciplinary team of vulnerability researchers, scan operations engineers, and software engineers across multiple geographies, fostering a collaborative, high-performing, and inclusive environment. Provide technical leadership by guiding development efforts, setting direction, and coaching engineers to grow their careers while maintaining a high engineering bar.
• Cross-Team Coordination: Partner closely with engineering leadership, product managers, and stakeholders across the broader organization — including teams from recently integrated business units — to align on scope, timelines, and solution designs that serve the full breadth of Recorded Future’s needs. Effectively communicate and advocate technical solutions to product, engineering, and business audiences.
• Engineering Excellence: Drive the continuous improvement of engineering practices, processes, and tools to increase efficiency and product quality. Ensure teams design, develop, and deploy features with a focus on high availability, quality, low latency, and scalability.
• Project Management: Oversee the planning, execution, and delivery of product features and updates, ensuring alignment with company goals and timelines.
• Agile Practices: Implement and maintain agile methodologies for project tracking and documentation.
• AI-First Development: Champion an AI-first engineering culture across your teams, encouraging the adoption of AI tools, workflows, and practices in day-to-day development. You should be comfortable guiding your team in its application and aligned with Recorded Future’s broader commitment to AI-driven engineering.

What You'll Bring:

• At least 10 years of experience in software engineering, ideally in an Enterprise SaaS product.
• At least 4 years in a management or leadership role, ideally overseeing multiple functions with remote teams in different timezones.
• Meaningful hands-on software engineering experience, ideally including familiarity with languages such as Python, Go, or C. You don’t need to be actively coding day-to-day, but you should be able to engage credibly with engineers on technical decisions and hold the team to a high engineering bar.
• Background in or strong familiarity with low-level, network-heavy applications with a focus on high-volume traffic, availability, and global scale is highly desirable, despite this role being primarily managerial.
• Familiarity with key technologies such as message busses/queues (Kafka, Rabbit, etc.), containerization (Docker, Kubernetes, etc.)
• Extensive familiarity with the TCP/IP protocol stack, including application of concepts from DNS, WHOIS, and other artifacts needed for technical reconnaissance and discovery
• Comfort with AI development concepts and a genuine enthusiasm for guiding teams to incorporate AI into their workflows and understanding its practical applications in software development
• Experience in technical leadership such as leading project teams' development efforts and setting technical direction
• A passion for coaching others to grow their technology career and sharing good practices with more junior engineers
• Excellent verbal and written communication skills
• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, or equivalent education/work experience

Preferred Qualifications:

• Any familiarity with cybersecurity principles and the unique challenges of developing cybersecurity products
• Any familiarity with things like port scanning, vulnerability scanning, or signature development
• Any familiarity with enterprise security products related to Recorded Future’s offerings

The base salary range for this full-time position is $199,000-$278,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Direct Reports: 8 - 10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

WHAT ARE WE LOOKING FOR 
We are looking for a dynamic teammate that is passionate about helping athletes perform at their best! This role will be the conduit for the POWERADE and BodyArmor brands to the system and their partners through managing the elite collegiate and professional partnerships, as well as a team of industry experts in athletic training, nutrition, and strength/conditioning. The ideal candidate has experience in collegiate or professional sports team as an athletic trainer and/or sports nutritionist.  

 
HERE’S WHAT YOU’LL DO (RESPONSIBILITIES) 

• Provide support to regional BASN College & University Teams, high schools and Bottler Partners 

• Develop and deliver best-in-class service for all contracted properties in region through strong communication and relationship building 

• Assist with operational logistics with partners and governing bodies (NCAA, US Soccer, etc.) 

• Maintain knowledge equipment ordering process, as well as sell-in and train partners on usage 

• Proactively and credibly deliver POWERADE & BASN product message across entire product portfolio and address efficacy claims 

• Actively develop and relay product and equipment innovation ideas and future thinking to the Sideline Manager and POWERADE & BASN Teams utilizing feedback from sports partners 

• Look opportunistically beyond the training room to build relationships 

• Assist with forecasting and demand of future needs based on partner feedback 

• Act as a subject matter expert on all POWERADE & BASN producst innovations 

• Regional NATA and national professional organization representative 

• Develop and maintain rapport with clients, partner agencies and sponsorship partners, troubleshooting conflicts as they arise 

• Provide oversight to sports partners for summer camp program on a case-by-case basis 

• Ensure product placement to ensure high BASN visibility at partner events 

• Support Momentum’s values 

• All other duties as assigned 

  
HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS) 

• Bachelor’s degree required in related field 

• 2+ years of relevant experience with high school, collegiate or professional team as an athletic trainer and/or sports nutritionist. 

• Hydration category experience required 

• Highly organized as well as ability to be highly flexible and problem solve in a fast-paced atmosphere 

• Proactive self-starter, able to identify projects and tasks, and see them through execution 

• Organized with the ability to multi-task, prioritize, and manage time efficiently between partners and projects 

• Self-motivated, enthusiastic, resourceful 

• Polished, professional demeanor, team player 

• Able to problem solve, seek alternative solutions, and propose innovative ideas 

• Travel is required 

 
ABOUT US – MOMENTUM WORLDWIDE  
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production. 
 
We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget. 
 
WHAT CAN YOU EXPECT FROM MOMENTUM 

At Momentum, we expect our employees to embody our values! 
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally. 
 
At Momentum, we make our differences matter! 
Who we are matters.  We choose to hire voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible. 
 
At Momentum, we make our actions matter! 
Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Traveling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications. 
 
 
At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment. 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. 

#LI-KD  #LI-HYBRID

*Applicant must be located in Atlanta, Georgia*

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Bready* to make a change?

As a Customer Success Manager, Toast’s way of saying an “Account Manager”,  you serve as the customer’s main point of contact, trusted advisor, and drive  a wide variety of customer driven initiatives.  You are a strong relationship builder, understand a customer’s goals and priorities, and translate them into strategic recommendations that will drive a high level of product adoption, satisfaction, referrals and customer retention. 

The SMB CSS team operates in a highly cross-functional role responsible for a regionally based book of business of our most influential & highest revenue SMB customers. These CSMs will be located in specific geographic regions. They will be hyper-focused on helping customers navigate Toast early in their customer journey. 

This is not your average CSM or Account Management team; in joining this team, you will be part of building a scaled Customer Success model. Composed of multiple teams, the Scaled CS team is evolving to better the customer experience. We are seeking an individual who is flexible, adaptable, and motivated by change.

About this roll* (Responsibilities)

• Work closely with cross-functional partners in New Business Sales, Onboarding and Growth Sales Leadership to ensure proper alignment on pursuing opportunities for revenue growth
• Work closely with cross-functional partners in Product, BizOps, Care, Education and Professional Services to drive the highest levels of customer success throughout the customer journey
• Build relationships and trust with customers through thoughtful attention and advocacy to drive the customer flywheel and increase referral opportunities
• Retain & grow SaaS revenue through consultative engagements and new product recommendations tailored to the specific needs of each customer
• Drive activation and adoption across Toast product suite by leveraging internal tools & resources to analyze product usage, demonstrate value & facilitate trainings
• Confidently navigate all Toast POS modules & have a working knowledge of our partner landscape
• Leverage Toast product knowledge to facilitate customer demos, troubleshoot basic functions of the POS and ensure the customer is getting the most out of Toast
• Ask discovery questions to uncover growth opportunities, referrals and location expansion
• Actively look for opportunities to operate at scale, including collaborating with cross-functional partners 
• Up to 10% travel locally for customer site visits with activities ranging from pre-live meet & greets to post-live technical consultations (This is dependent on proximity and availability of customers)

Do you have the right ingredients*? (Requirements)

• 2+ years of Account Management, Sales or equivalent experience, responsible for customer satisfaction and business operations
• Success operating independently and navigating competing priorities in a constantly changing environment
• High technical aptitude allowing for quick learning and adoption of technical concepts and language
• Proven track record of success in meeting and exceeding goals
• Excellent communication, organizational, and influencing skills 
• Flexibility & adaptability 
• Problem solving mindset, ability to think critically

Special Sauce* (Non-essential Skills/Nice to Haves)

• 1+ years of experience using a POS (Point of Sale) software, ideally in the service or industry 
• Experience working in the tech industry or for a SAAS company 
• Experience with Salesforce CRM, MS Office, G-Suite, and Slack

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-DNI

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Strategic Customer Success Manager

The Role

As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap.
• Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth.

Account & Portfolio Management

• Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company’s most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success.
• Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to senior leadership, and identify data patterns to drive growth and support presales expansion.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Use AI-driven innovation to scale best practices globally, transform consumption patterns, and create advanced technical solutions for strategic accounts.

Internal Collaboration & Customer Advocacy

• Serve as the strategic voice of the customer within MongoDB, leveraging insights from complex environments and unique use cases to directly influence the product roadmap and coordinate cross-functional execution.
• Connect customers with the right internal resources, including high-level Marketing programs and Executive Sponsor alignment, while leading collaborative learning sessions to ensure MongoDB maximizes value for our most significant accounts.
• Orchestrate complex cross-functional initiatives, such as global migrations and modernization factories, by directing dedicated account teams to enable consumption growth.

What You Will Bring

• Relevant Experience: 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business.
• Communication: Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 426140

ABOUT THE TEAM:

ArsenalOS is the software backbone that powers how Anduril designs, builds, and sustains its hardware. As our factories scale and operate at increasingly high rates, the complexity of the factory software stack is growing just as quickly.
We are not building greenfield systems in isolation. We are deploying and integrating software, infrastructure, and automation into live production environments that cannot stop.
We need a Technical Program Manager to act as the central coordination point for factory software at the site level — someone who can bring together the production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams and their deliverables into a single, coherent execution plan.
This is not a status-tracking role. This is a production-critical operator responsible for making sure the digital layer of the factory keeps up with the physical one.

WHAT YOU'LL YOU DO:

You will own the digital coordination layer of the factory.

• Act as the primary point of contact for all factory software systems at a given site
• Drive coordination across production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams teams
• Ensure deployments are sequenced correctly across infrastructure, applications, and automation
• Maintain a real-time view of site readiness, risks, and dependencies
• Identify integration gaps before they impact production
• Work directly with Heads of Production and Manufacturing Engineering to align software with how the factory actually operates
• Push teams to resolve blockers quickly and make decisions under uncertainty

You are the person who ensures that software, infrastructure, and machines all come together to actually run the factory.

What This Role Is (and Isn’t)

This role is:

• A site-level integrator across multiple technical domains
• A driver of execution, not a passive coordinator
• A translator between production needs and technical teams
• A force multiplier for teams that are otherwise operating in parallel

This role is not:

• A traditional project manager tracking tickets
• A purely software-focused TPM
• A role that waits for perfect clarity before acting

REQUIRED QUALIFICATIONS:

• Experience operating in complex, cross-functional environments
• Strong understanding of production systems and manufacturing workflows
• Ability to work across software, infrastructure, and automation domains
• Comfort making decisions with incomplete information
• High ownership and bias for action

PREFERRED QUALIFICATIONS: 

• MES / ERP / factory software systems
• Industrial automation or controls environments
• Deploying systems into live production settings

ABOUT THE TEAM:

ArsenalOS is the software backbone that powers how Anduril designs, builds, and sustains its hardware. As our factories scale and operate at increasingly high rates, the complexity of the factory software stack is growing just as quickly.
We are not building greenfield systems in isolation. We are deploying and integrating software, infrastructure, and automation into live production environments that cannot stop.
We need a Technical Program Manager to act as the central coordination point for factory software at the site level — someone who can bring together the production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams and their deliverables into a single, coherent execution plan.
This is not a status-tracking role. This is a production-critical operator responsible for making sure the digital layer of the factory keeps up with the physical one.

WHAT YOU'LL YOU DO:

You will own the digital coordination layer of the factory.

• Act as the primary point of contact for all factory software systems at a given site
• Drive coordination across production system administration, digital IOT, MES, Controls, robotic automation, and manufacturing test teams teams
• Ensure deployments are sequenced correctly across infrastructure, applications, and automation
• Maintain a real-time view of site readiness, risks, and dependencies
• Identify integration gaps before they impact production
• Work directly with Heads of Production and Manufacturing Engineering to align software with how the factory actually operates
• Push teams to resolve blockers quickly and make decisions under uncertainty

You are the person who ensures that software, infrastructure, and machines all come together to actually run the factory.

What This Role Is (and Isn’t)

This role is:

• A site-level integrator across multiple technical domains
• A driver of execution, not a passive coordinator
• A translator between production needs and technical teams
• A force multiplier for teams that are otherwise operating in parallel

This role is not:

• A traditional project manager tracking tickets
• A purely software-focused TPM
• A role that waits for perfect clarity before acting

REQUIRED QUALIFICATIONS:

• Experience operating in complex, cross-functional environments
• Strong understanding of production systems and manufacturing workflows
• Ability to work across software, infrastructure, and automation domains
• Comfort making decisions with incomplete information
• High ownership and bias for action

PREFERRED QUALIFICATIONS: 

• MES / ERP / factory software systems
• Industrial automation or controls environments
• Deploying systems into live production settings

Location: We are hiring in all Axon hub sites (Boston, Atlanta, New York City, Seattle, Sterling, and Scottsdale). When staff is not traveling, they are expected to be in the office at least 1 day a week.
Travel: 20–40% (domestic) – onsite with Enterprise customers
Reports to: Sr Director of Professional Service, Enterprise
Direct Reports: None

About the Role

As a Technical Program Manager II at Axon, you will help deliver complex enterprise deployments for our Strategic Enterprise customers. You’ll partner with customers, product, engineering, and delivery teams to coordinate programs from planning through deployment and adoption—ensuring successful execution and strong customer outcomes.

This role operates in fast-paced, customer-facing environments where priorities may shift and collaboration is critical. You’ll help bring structure to complex programs, proactively manage dependencies and risks, and maintain alignment across cross-functional teams while balancing customer needs with product and operational realities.

Success in this role comes from strong execution, effective communication, and a willingness to learn and grow in high-impact environments. If you enjoy solving problems, coordinating across teams, and delivering technology that makes a real-world impact, this role is for you.

What You’ll Do

• Support end-to-end delivery of enterprise-scale programs for Strategic and Global customers, helping drive execution from planning through deployment, acceptance, and adoption.
• Manage multiple workstreams simultaneously, tracking scope, timelines, dependencies, and risks to ensure successful delivery outcomes.
• Partner with Product and Engineering teams to help translate customer and regulatory requirements into actionable delivery plans.
• Serve as a key point of coordination for customers and internal stakeholders, helping maintain alignment, communication, and accountability throughout delivery.
• Collaborate across Sales, PSO, Engineering, Product, and external partners to support effective program execution.
• Identify risks, blockers, and dependencies early and work with stakeholders to drive timely resolution.
• Support program-level change management by helping adapt plans and communicate impacts as requirements evolve.
• Communicate technical and operational updates clearly to technical, operational, and customer audiences.
• Contribute to continuous improvement efforts by identifying opportunities to improve delivery processes, tools, and team coordination.
• Support a collaborative team culture by sharing knowledge, documenting lessons learned, and contributing to operational excellence across the organization.

What We’re Looking For

Experience & Skills

• 5+ years of experience supporting or leading technical programs in enterprise SaaS, hardware-enabled platforms, or customer-facing technical environments.
• Experience coordinating cross-functional projects or deployments involving multiple stakeholders and technical teams.
• Strong foundational program management skills, including scope, schedule, risk, dependency, and change management.
• Experience working cross-functionally with Product, Engineering, Sales, Customer Success, or Professional Services teams.
• Ability to operate effectively in fast-moving environments with changing priorities and evolving requirements.
• Strong communication skills, including the ability to explain technical concepts clearly to different audiences.
• Demonstrated ability to manage multiple priorities while maintaining attention to detail and execution quality.
• Analytical and problem-solving skills with a practical, customer-focused mindset.
• Interest in improving operational processes and contributing to scalable delivery practices.
• Bachelor’s degree in Business, Engineering, Information Systems, or equivalent practical experience; PMP certification or equivalent experience preferred.

How We Work (Axon Values in Action)

• Win Right: Helps drive successful Enterprise deployments through strong execution, collaboration, and customer focus.
• Own It: Takes accountability for assigned programs and workstreams, follows through on commitments, and proactively addresses challenges.
• Be Obsessed: Builds positive customer relationships, listens actively, and supports customers through complex technical and operational changes.
• Join Forces: Collaborates effectively across Sales, Product, Customer Success, Engineering, and PSO teams to support aligned delivery outcomes.
• Boldly Go: Learns Axon products and enterprise delivery practices quickly while helping identify opportunities to improve customer and team experiences.
• Expect Candor: Communicates openly and clearly, raises concerns early, and contributes constructively to problem-solving discussions.
• Aim Far: Contributes to scalable delivery practices and continuously develops program management and leadership capabilities.

What Success Looks Like

A successful Enterprise TPM II:

• Successfully supports delivery of complex enterprise programs with consistent execution and strong customer outcomes.
• Demonstrates ownership, organization, and sound judgment in dynamic delivery environments.
• Builds trust with customers and cross-functional teams through proactive communication and reliable execution.
• Effectively manages changing priorities while maintaining alignment across stakeholders.
• Contributes to process improvements and helps strengthen scalable delivery practices across the organization.

Why This Role Matters

Axon’s Enterprise customers rely on technology that performs in high-stakes, real-world environments. This role helps ensure enterprise deployments are delivered effectively, adopted successfully, and supported through strong coordination and execution.

As a Technical Program Manager II, you play an important role in connecting customer needs, cross-functional execution, and mission impact—helping Axon deliver technology that protects life when it matters most.

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PagerDuty is seeking a Full-Stack Software Engineer to join our diverse and customer-focused team! 

In this role, you’ll be working on our scheduling platform which is a core piece of our business to help organizations distribute on-call responsibilities across their teams. This is an exciting opportunity as you’ll help us realize the long term vision for the product to build flexible and extensible scheduling capabilities powered by AI-native foundations. You’ll architect and build a suite of highly available services, scalable databases and reliable data streams while pioneering agentic development practices that leverage AI as a first-class engineering partner.  You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers.  The ideal candidate will have full stack experience with Java, and React and be responsible for promoting engineering excellence principles with our design, dev, test and release cycles.

Why we need you

The Mobilization Team is looking for a passionate software engineer to help us build the future of Schedules for the Operations Cloud. As an engineer on the team, you’ll be working on our scheduling platform which is a core piece of our business to help organizations distribute on-call responsibilities across their teams.  You’ll help us realize the long term vision for the product to build innovative, flexible and extensible scheduling capabilities by architecting and building AI-native foundations (a suite of highly available services, scalable databases and reliable data streams accessed via an agentic framework).  You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers. You’ll also be responsible for promoting engineering excellence principles with our AI-first design, dev, test and release cycles.

Key Responsibilities

• From day one, you’ll be designing, coding, testing and shipping backend applications or micro-services, APIs or front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.
• Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
• With 20,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
• Participating in your team’s on-call rotation, triaging and addressing production issues as they arise.

Basic  Qualifications 

• Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
• Development experience working on customer-facing and web-based systems.
• Demonstrated experience with Java/ Python, React, AI coding tools
• You have built or worked on a customer-facing product

Preferred Qualifications

• You have operational experience in a cloud technologies such as AWS
• You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)
• Experience building user-facing public APIs
• You’ve had experience designing & implementing distributed and highly available systems

The base salary range for this position is 113,000 - 190,300 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

**This role is expected to come into our Atlanta office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!**

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our New York City office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263343037

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426139

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers and grow our Restaurant Strategic Accounts program. This program establishes, retains, and grows Square’s most valuable and engaged single-brand sellers. 

You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. 

The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments.    

You will: 

• Manage a book of 175 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals 
• Negotiate pricing for use-case expansion and retention of your sellers  
• Provide white glove client service and troubleshooting to ensure resolution of seller issues 
• Inform operations and program design for this segment at scale 
• Conduct quarterly business reviews with various stakeholders 

You have: 

• 3+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business
• Consistent over-performance on key sales or customer success metrics 
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering 
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders 
• Excellent written and verbal communication skills
• Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred 

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

The Opportunity:

We are currently seeking individuals for a full-time position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to shaping the future of logistics. We are looking for high-potential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry.

This role is onsite in Atlanta, GA. 

You will:

• Coach, manage, and develop a team of 30-100.
• Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs across your department.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Ensure procedures are followed for building security and product loss prevention.
• Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country.
• Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality.
• Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed.
• Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems.
• Serve as an escalation point to mitigate risks and resolve issues.
• Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them.
• Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network.
• Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
• Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.

You should have:

• 2+ years managing staff of 5 or more.
• Must be able to lift up to 49 pounds with or without reasonable accommodation.
• Must be willing and able to frequently push, pull, squat, bend, and reach.
• Must be able to stand/walk for up to 10-12 hours.
• Must be able to work in an environment where the noise level varies and can be loud.
• Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees.
• Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
• Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
• Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality.
• Precise communication around external partner decisions, issues, risks, and new processes.
• Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly.
• Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation.
• Experience leveraging problem-solving and data analysis skills to drive high judgment decisions.
• Strong presentation and interpersonal skills.
• Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment.
• Ability to adapt in a rapid growth, startup environment.
• Strong problem-solving skills.
• Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks.
• Personable and collaborative; strong affinity for working cross-functionally.
• Strong computer literacy skills, including usage of Google Sheets/Excel.
• Incredibly hardworking and willing to do what it takes for us to reach our goals.
• Experience in warehousing, fulfillment, or transportation/logistics management.
• Experience working with SQL, creating and running reports.

#LI-Onsite

The Opportunity:

We are currently seeking individuals for a full-time position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. This position offers a unique opportunity to invest in others and cultivate a collaborative leadership style. By utilizing the tools, processes, and operations that drive Flexport's mission to make global trade easy for everyone, you will contribute to shaping the future of logistics. We are looking for high-potential candidates who are eager to take on this challenge and be part of our dynamic and innovative organization. Join us in our mission to revolutionize global trade and make a lasting impact on the industry.

This role is onsite in Atlanta, GA. 

You will:

• Coach, manage, and develop a team of 30-100.
• Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs across your department.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Ensure procedures are followed for building security and product loss prevention.
• Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country.
• Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality.
• Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed.
• Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems.
• Serve as an escalation point to mitigate risks and resolve issues.
• Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them.
• Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network.
• Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
• Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.

You should have:

• 2+ years managing staff of 5 or more.
• Must be able to lift up to 49 pounds with or without reasonable accommodation.
• Must be willing and able to frequently push, pull, squat, bend, and reach.
• Must be able to stand/walk for up to 10-12 hours.
• Must be able to work in an environment where the noise level varies and can be loud.
• Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees.
• Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
• Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
• Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality.
• Precise communication around external partner decisions, issues, risks, and new processes.
• Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly.
• Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation.
• Experience leveraging problem-solving and data analysis skills to drive high judgment decisions.
• Strong presentation and interpersonal skills.
• Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment.
• Ability to adapt in a rapid growth, startup environment.
• Strong problem-solving skills.
• Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks.
• Personable and collaborative; strong affinity for working cross-functionally.
• Strong computer literacy skills, including usage of Google Sheets/Excel.
• Incredibly hardworking and willing to do what it takes for us to reach our goals.
• Experience in warehousing, fulfillment, or transportation/logistics management.
• Experience working with SQL, creating and running reports.

#LI-Onsite

Global Senior Customs Associate

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes from emerging brands to Fortune 500s use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Take the Lead in Global Trade

The opportunity

As a Senior Customs Specialist, you’ve moved beyond the fundamentals and this role reflects that. You’ll be a critical contributor on our core Customs team, a product poised for more than 10x growth in the next five years, bringing both operational excellence and strategic insight to everything you do.

In this role, you’ll own a book of business, navigate complex entries end-to-end, and serve as a trusted resource for clients, partners, and teammates alike. You’ll use Flexport’s state-of-the-art technology to streamline customs processes, mentor those around you, and help shape the procedures that guide the entire team. If you’re ready to deepen your expertise, expand your impact, and grow into a thought leader in customs brokerage, this is your next step.

What you’ll do

• Own complex entry filing: Handle a high-volume, high-accuracy workload by filing moderately complex entries end-to-end, including entries with unique procedures, detailed PGA requirements, and non-standard processes while maintaining strict accuracy standards.
• Serve as account lead: Be the first point of contact for your assigned book of business or paired accounts, responding to demand inquiries, resolving escalations, and fostering strong, trusted relationships with clients and logistics partners.
• Keep the queue running: Resolve errors daily, troubleshoot entry rejections and exceptions, identify missing information, keep the entire queue moving efficiently, and help junior team members work through their own issues.
• Drive compliance and accuracy: Use authoritative sources to navigate regulatory requirements, update and create complex SOPs with proper citations, and explain compliance issues clearly to clients and internal stakeholders.
• Support client success: Facilitate smooth client onboarding, lead on-site QBRs, and create customized reporting to provide clients and internal stakeholders with actionable insights.
• Develop the team around you: Contribute to team development by helping train new employees, providing ongoing training on client procedures and SOPs, and overseeing work queue distribution at the direction of the manager.
• Contribute to Flexport’s growth: Submit tickets to and work directly with engineering and product teams on BRDs, testing, and quality feedback, answer CBP inquiries and coordinate with the compliance team as needed, and support broader customs organization initiatives as assigned.

This role is for you if you…

• Have proven customs experience: External hires bring a minimum of 2 years (recommended 3+) of hands-on entry filing experience.
• Are operationally proficient end-to-end: You can file and troubleshoot moderately complex entries independently, cite authoritative customs sources, update SOPs, run reports, and explain entry concepts clearly to clients and teammates.
• Lead with a compliance-first mindset: You hold yourself to the highest standards of regulatory adherence, file with high accuracy, and treat errors as unacceptable.
• Are humble and always learning: You know what you don’t know, escalate questions at the right time, and proactively seek answers rather than repeating the same questions documenting and sharing your learnings with the team.
• Communicate with confidence: You can speak confidently with medium-sized, higher-stakes audiences, whether assisting on a sales call, explaining a complex customs issue, or leading a QBR. Communication is always professional both in writing and verbally.
• Are highly organized and team-oriented: You manage your workload efficiently enough to regularly assist teammates, volunteer before day’s end, and contribute to broader team or organization initiatives without sacrificing your core responsibilities.
• Are solutions-oriented: You identify process gaps and address them directly, propose creative solutions, and approach every problem with urgency, accuracy, and a drive to move to the next challenge.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a member of our Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enable Sales to run better, faster, and smarter. Sales Strategy and Operations is an excellent platform to learn how a business really runs. 

You will be joining the Sales Strategy and Operations team as a high-impact contributor, gaining exposure to a wide variety of challenges, processes, and data that make the engine of this Sales organization hum. As a Division Lead on the team, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.

What You'll Do

• Overall:
• Serve as the strategy and operations partner with our Southeast sales leadership
• Our mandate is to make the sales motion run more effectively, efficiently, and ultimately drive higher bookings at a sustainable cost
• This requires a mix of analytical skills, a nose for value, operational chops, and communication when operating with significant autonomy in a fast-paced environment
• What this role entails:
• Strategy & ops partnership with leadership
• Be the strategy and operational partner with sales leaders
• Help the sales leaders to develop their strategies, as well as the tactics that underpin these strategies
• Partner with sales leaders to operationalize the strategy on a daily basis 
• Workflow improvement:  
• Identify pain points in the sales motion and workflows could be improved
• Scope out solutions and implement directly or serve as a product manager with our team's software engineers on automation solutions
• Analytical asset-building
• Develop analytical tools that help the sales team to sell strategically and better-understand their business
• Scope and execute analytical special projects that help us better understand our business and what drives success.  Apply these learnings to drive operational changes in the business
• Be the glue that connects sales reps to the rest of the business
• Understand how the sales team workflows connect with other parts of the business (marketing, product, supply chain, finance, etc.)
• Relay insights from the sales team to other parts of the org, provide the sales perspective to these other stakeholders, and make connections between the sales team and other teams

What You'll Bring

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership. 
• Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous Salesforce experience is a plus.
• Communication and stakeholder management: you'll need to be able to connect with sales reps and hardware engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.
• 3+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Bachelor's or master's from a top school preferred.
• Previous Sales, Sales Operations, or Strategy experience is a plus.
• Must be willing and able to work onsite five days per week in Atlanta, GA.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Channel Partners & Technical Support to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team
• This role will report into a Regional Sales Manager. 

What You Bring

• At least 2+ years of sales experience in a quota-carrying capacity 
• Highly effective communication skills, with ability to build rapport, nurture relationships, and strong presentation skills
• Thrive in a dynamic, competitive,  and fast-paced startup environment
• Bachelors degree preferred but not required 
• Experience in Salesforce is a plus 
• Tenacity, drive to learn, and self-motivated

What is GustoPro?

GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro

About The Role

As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.

Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.

You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.

The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.

We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.

Here's what you'll do day-to-day

• Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
• Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
• Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
• Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
• Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
• Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
• Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
• Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
• Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
• Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
• Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
• Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
• Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.

Here's what we're looking for

• 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
• 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
• A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
• Experience and comfort working quick sales cycles (60–90 days average).
• Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
• Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
• Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
• Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
• Ability to quickly learn our product so you are credible with prospects and partners alike.
• Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
• Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).

Compensation

Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

AI & Partner Systems Strategy Manager 

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. 

So, what’s the role all about? 

The AI & Partner Systems Strategy Manager leads the design, development, and deployment of AI-powered solutions that transform Partner Operations at scale.  This role focuses on building AI agents, intelligent workflows, automation frameworks, and advanced analytics.  that modernize operational processes, increase efficiency, and unlock data-driven decision making across the partner ecosystem.   

How will you make an impact  

• Lead AI‑driven transformation initiatives across Partner Operations, identifying manual, fragmented, or inefficient processes and redesigning them using AI, automation, and intelligent workflows 

• Design and implement AI agents that support partner onboarding, enablement, support, data enrichment, workflow orchestration, and operational decision making 

• Drive the technical strategy for intelligent automation, leveraging machine learning, generative AI, rules engines, and event‑driven architectures 

• Partner with Product Engineering, Data and Partner Operations teams to build, integrate, and deploy AI solutions using modern development practices and scalable architectures 

• Translate operational and business problems into clear technical requirements, system designs, and implementation roadmaps  

• Develop and maintain analytics frameworks and dashboards that provide deep visibility into partner operations, system performance, and AI effectiveness 

• Evaluate, prototype, and operationalize new AI technologies, frameworks, and platforms, ensuring security, scalability, observability, and data governance 

• Enable partner operation teams through AI‑driven insights, self‑service tools, and intelligent user experiences, reducing manual effort and cycle times 

• Leads the global strategy for modernizing the Partner Relationship Management (PRM) ecosystem, ensuring systems align with partner needs and future business requirements. Provides ongoing insights and recommendations based on partner feedback, system analytics, and market trends to drive continuous improvement.  

• Partners with readiness and enablement teams to ensure partners understand how to effectively use system tools and features. 

Have you got what it takes?  

• 5+ years of experience AI transformation, intelligent automation, systems strategy, product engineering, or enterprise technology.   

• Strong hands on or technical experience with AI, machine learning, automation, or agent-based systems 

•  Proficiency or working experience with C++ and Javascript, and familiarity with modern software development practices (APIs, event driven systems, microservices) 

• Experience designing or delivering AI-powered workflows, automation platforms, or analytics solutions in an enterprise environment. 

• Strong understanding of data pipelines, system integrations, and analytics architectures.   

• Proven ability to lead cross-functional technical initiatives Working effectively with Engineering, Data, Product, and Operations teams.  

• Excellent communication skills with the ability to translate technical concepts into clear business outcomes and operational value.   

• Strong analytical and problem-solving skills, with a passion for continuous optimization through data and AI.  

• Experience gathering business requirements and working with technical teams to deliver system enhancements. 

You will have an advantage if you also have: 

• Experience with Salesforce, partner portals, AI platforms, or workflow automation tools.  

• Background in partner ecosystems, channel management, or partner driven business models.  
• Certifications in product management, AI, project management, or system architecture (e.g., Salesforce, PMP, CSPO). 

What’s in it for you? 

Learn more about the Benefits at NICE (Link which we will land up on benefits section  

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

About NICE   

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. 

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. 

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.  

Requisition ID:  
Reporting into: VP, Partner Strategy and Operations 

Role Type: Individual Contributor

The Monks Account Manager is a vital contributor and facilitator of successful project execution for Chevrolet. As a steward of the brand, the Account Manager is responsible for overseeing day-to-day project timelines, budgets, and executional details. Working under the direction of Chevrolet account leads, the Account Manager will be a trusted advisor and partner to clients and internal teams. They have acute attention to detail, and are in tune with automotive news and trends.  

The Day-to-Day

• Facilitate creative development, including scheduling kick off meetings, managing timelines, client feedback, legal and product reviews, and ensuring the successful delivery of final materials
• Responsible for the facilitation of multiple workstreams though production and administration of client management
• Collaborate with internal and external cross-agency teams from the conception of a project through completion 
• Organize and maintain project details and back up information 
• Maintain project status reports and other internal and client-facing documents that track progress of work and financial administration
• Consistently meet the standards set for quality, productivity and timeliness

What you bring:

• 3-5 years of experience in facilitating digital creative and/or production in an agency setting
• Experience working with cross-functional teams to deliver work in a fast-paced environment 
• Experience managing multiple projects at once with a high attention to detail
• A solutions-oriented approach with inherent curiosity 
• Ability to operate in a nimble and constantly evolving team environment
• An eagerness to learn and is comfortable asking questions to enhance their knowledge of the automotive industry 
• Foundational understanding of client financials and budget management 
• Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
• Experience with and comfortable working within project management tools (WorkFront, JIRA, Monday.com, Asana, etc.) 
• Experience with Adobe Creative Cloud preferred 

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

Content Marketing Manager Overview:

As we scale, we’re looking for a versatile Content Marketing Manager who can balance creativity with impact. In this role, you’ll be the dedicated content owner on our marketing team—crafting compelling stories, producing assets that fuel campaigns across every stage of the funnel, and ensuring everything we publish strengthens the Incident IQ brand. 

You’ll thrive here if you’re a self-starter with a strategic mindset—someone who can take a theme, run with it, and deliver polished work that moves the needle. Collaboration is key: you’ll partner with product marketing, demand generation, and creative teammates to bring ideas to life, while using data and feedback to refine and optimize. The ideal candidate is a strong writer with experience turning complex ideas into clear, engaging content that drives pipeline and positions us as a thought leader in K-12.

This role serves as a foundational content position with strong potential to evolve into even more strategic roles as the team grows. This position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates.

Content Marketing Manager Responsibilities: 

Content Creation

• Write, edit, and manage high-quality B2B content across various formats (including but not limited to blogs, articles, whitepapers, guides, success stories, website copy, email, ads, etc.) with proven ability to balance storytelling with measurable marketing impact
• Repurpose existing content into new formats to extend its reach and impact
• Ensure all content is aligned with our brand identity, is in our brand voice, is accurate and engaging, and optimized for lead generation

Content Strategy & Planning

• Maintain the content calendar aligned to campaigns, product launches, and marketing priorities
• Collaborate with product marketing, demand generation, and creative teams to align content themes, messaging, campaign goals, and content packaging
• Support Demand Generation and campaigns by creating high-impact assets to influence pipeline and conversions
• Stay current with industry and content trends to keep our strategy fresh and effective

Team Collaboration 

• Partner with product marketing, creative services, growth marketing, and leadership to source input and align on priorities
• Work closely with external vendors or freelancers as needed, reviewing deliverables for quality and brand alignment

Project Management & Execution

• Use project management tools (e.g. Asana) to keep content initiatives organized and on-time
• Create structured brief templates to align with stakeholders & freelancers, ensuring assets meet tone and quality standards
• Manage multiple deliverables while meeting deadlines with minimal oversight

Content Analytics & Optimization

• Conduct A/B testing on formats, headlines, and topics; optimize content continuously based on performance data and engagement insights
• Work with Demand Gen and Ops teams to track performance and report on content effectiveness across channels
• Use data to refine messaging, formats, and distribution for better results

Content Marketing Manager Requirements:

• 5–8 years of experience in content marketing, writing, or communications (B2B SaaS or EdTech preferred)
• Exceptional writing, editing, and proofreading skills with a strong sense of storytelling and brand voice
• Demonstrated ability to craft thought leadership and narrative content tailored to B2B audiences.
• Experience with analytics tools (Google Analytics, Marketo, or similar) and comfort working with performance data
• Strong project management and organizational skills; experience with tools like Asana is a plus
• Ability to collaborate effectively across teams and communicate with clarity and confidence
• Curiosity and adaptability—staying up-to-date on emerging content tools, formats, styles, and platforms

Content Marketing Manager Nice to Have:

• Familiarity with K-12 audiences, EdTech, or B2B SaaS marketing, especially content that drives pipeline 
• Experience with Marketo or another marketing automation platform for content distribution and reporting
• Familiarity with SEO best practices and ability to optimize content for search and lead generation
• Basic understanding of HTML/CSS or CMS publishing workflows (WordPress)
• Ability to create light multimedia content (simple graphics in Canva, basic video editing, or podcast scripting)
• Familiarity with AI-assisted writing/editing tools and how to use them responsibly
• Experience managing freelance writers and editors
  
  

About the Opportunity

Northspyre is looking for a commercial real estate–savvy, operationally strong Business Development Manager to lead our inbound and outbound pipeline teams. This role is ideal for a former broker team lead, inside sales leader, or call center manager within CRE who understands how to drive high-volume outreach while maintaining quality conversations with sophisticated buyers.

You’ll bring deep familiarity with CRE stakeholders (developers, owners, brokers) and pair that with a process-driven, metrics-oriented leadership style to scale a high-performing business development function. This isn’t a generic SaaS BDR management role. It’s an opportunity to bring real commercial real estate expertise into a scaled, tech-enabled growth engine — and build a team that can engage the market with both credibility and volume.

What You’ll Do

• Lead a high-performance outreach engine: Run a structured, high-volume inbound and outbound motion akin to a broker or inside sales floor — ensuring activity levels, conversion rates, and pipeline targets are consistently achieved.
• Bring CRE expertise into the motion: Translate real-world commercial real estate knowledge into sharper targeting, messaging, and qualification. Help the team speak the language of developers, owners, and capital partners.
• Coach & develop talent: Manage, mentor, and level up a team of BDAs with a strong emphasis on call coaching, objection handling, and live deal support. Instill urgency, professionalism, and accountability.
• Own pipeline generation: Drive team-level pipeline creation with clear accountability for KPIs including call volume, meeting conversion, and qualified opportunities.
• Operationalize the playbook: Build and refine scalable processes across inbound and outbound — from lead routing to call cadences to qualification frameworks — ensuring consistency and repeatability.
• Scale the team: Recruit, hire, and ramp BD talent, ideally with experience building teams in fast-paced, high-activity environments (e.g., brokerage teams, inside sales orgs, call centers).
• Partner with Sales & Marketing: Align closely with Account Executives and Marketing to prioritize high-value accounts, refine ICP targeting, and ensure tight feedback loops on lead quality.
• Drive accountability through data: Track daily, weekly, and monthly performance metrics; run structured pipeline reviews; and use data to continuously improve team output.
• Leverage modern tooling: Ensure effective use of CRM, sales engagement platforms, and data tools to support scale, visibility, and efficiency.

What We’re Looking For

• Commercial real estate experience required: 4–8+ years in commercial real estate, ideally as a broker team lead, inside sales manager, or investments, acquisitions, and deal teams lead with direct exposure to developers, owners, or investment teams.
• Proven team leadership in high-activity environments: Experience managing call-heavy, metrics-driven teams (brokerage floor, inside sales, or call center environments preferred). Strong up-and-coming managers will also be considered.
• Player-coach mentality: Comfortable jumping into calls, modeling best practices, and actively developing reps in real time.
• Pipeline ownership mindset: Track record of driving consistent pipeline generation through structured outreach and disciplined execution.
• Strong operational rigor: Highly process-oriented with experience building and optimizing repeatable workflows and performance frameworks.
• Experience working with sophisticated buyers: Ability to guide teams in engaging senior CRE stakeholders with credibility and relevance.
• Tech-enabled approach: Familiarity with modern sales tools (Salesforce/HubSpot, Salesloft/Outreach, ZoomInfo, intent platforms), with openness to leveraging AI tools to improve productivity.
• Excellent communicator and leader: Strong presence, high standards, and the ability to motivate teams while holding them accountable.

Nice to Have (but not required)

• Experience transitioning from CRE into a SaaS or proptech environment
• Exposure to real estate development, capital markets, or project management workflows
• Experience building teams from early-stage to scaled environments

About the Role:

Gusto is searching for a builder. Not a manager of an existing PEO sales team — a founder-minded sales leader who will design the motion, write the playbook, hire the team, and carry a personal book of business in the early months. This is a 0→1 opportunity to establish Gusto's PEO sales org from the ground up, and we're looking for someone who is energized by that challenge.

You will drive new PEO revenue by selling Gusto's co-employment solution to both prospects and our existing base of 400,000+ customers — Gusto's single biggest competitive advantage over legacy PEOs. The pace is fast, the market opportunity is real, and we're looking for someone who will bring experience, creativity, and a genuine passion for building to the table every single day. You align with our company values and have a knack for building for the long haul. If you're excited to roll up your sleeves, lead by example, and architect something from scratch, let's talk.

About the Team:

You will be the founding leader of Gusto's PEO sales function. In the first 6–12 months, you'll operate as a true player-coach — personally closing deals while simultaneously building the team, tooling, and infrastructure around you. You'll define the ideal customer profile, build out the sales stages and pipeline architecture in Salesforce, and establish the channel strategy (including broker and accountant referral partnerships) that will drive scalable new business over time.

This team will serve as Subject Matter Experts on PEO, guiding prospects through complex buying decisions and partnering closely with HR, benefits, and payroll counterparts to deliver a seamless customer experience. Your biggest unfair advantage: Gusto's existing install base. Like the best scaled PEOs, a meaningful share of your pipeline will come from converting existing payroll customers — and you'll be the one to design and build that on-ramp.

Here’s what you’ll do day-to-day:

• Sell and build simultaneously. For the first 6–12 months, carry a personal book of business while building the team and infrastructure around you. This is a player-coach role that requires someone comfortable operating at both levels.
• Design the sales motion from scratch. Define sales stages, lead routing, funnel metrics, and pipeline architecture in Salesforce. This org doesn't have a pre-built RevOps foundation — you'll build it.
• Own the full talent lifecycle. Partner closely with Recruiting to define hiring profiles, run interviews, and select top PEO sales talent. Onboard new hires for fast ramp and continuously assess team capacity to stay ahead of headcount needs.
• Build and leverage the channel ecosystem. Develop a point of view on broker, GA, and accountant referral channels. Even if you don't own these relationships day one, you'll be expected to shape the strategy and lay the groundwork for a scalable partner channel.
• Convert the install base. Develop the playbook for converting Gusto's existing 500K+ payroll customers to PEO. Understand the unique motion, objections, and value proposition for in-base selling vs. cold-start prospecting.
• Operate with selling season fluency. Understand and plan around PEO's concentrated selling window (Sept–Dec, with ~50–60% of new business landing Jan 1). Build team capacity, pipeline targets, and go-to-market rhythms accordingly.
• Collaborate cross-functionally with Sales, Marketing, and Product leadership to identify market opportunities, drive pipeline, and help shape PEO product strategy.
• Use data to drive decisions — from advisor skill development to team-level initiatives. Track, measure, and report on sales effectiveness; adjust programs as needed.
• Lead with AI fluency. As a people leader at Gusto, you're expected to actively model and drive AI adoption across your team — not just as a user, but as a champion. This means leveraging AI tools to surface pipeline insights, accelerate coaching, improve forecast accuracy, and identify at-risk deals earlier. You'll help your team integrate AI into daily workflows (outreach, call prep, follow-up), experiment with new tooling, and share learnings across the broader sales org. We expect our leaders to stay ahead of the curve and bring a point of view on how AI can make the team meaningfully better.
• Build a culture of excellence. Cultivate each individual's skill set and guide career pathing as they grow within the organization. Ensure the team maintains deep knowledge of PEO compliance, co-employment regulations, and applicable state and federal employment law requirements.

Here’s what we're looking for:

• PEO Expertise: 5+ years of experience in PEO sales, with direct experience standing up a PEO sales org or building a sales team 0→1 in a high-growth environment. We're prioritizing builder profiles over tenure in a mature org.
• Player-Coach Experience: Proven ability to carry personal quota while simultaneously building team, process, and infrastructure. This is not a pure management role in the early stages.
• Selling Season Fluency: Direct experience operating within PEO's Jan 1 selling cycle — Sept–Dec pipeline build, renewal dynamics, and capacity planning. This is a key screen for PEO-specific operating experience vs. generic HCM.
• Install Base Conversion: Experience developing or executing strategies to convert an existing customer base to a higher-tier or adjacent product. Familiarity with in-base PEO conversion motions is a strong plus.
• Channel Strategy: Understanding of broker, GA, and accountant referral channels in the PEO or benefits space. Ability to develop a POV and lay groundwork for scalable partner-sourced pipeline.
• RevOps & Pipeline Architecture: Experience building or significantly contributing to Salesforce pipeline design — sales stages, lead routing, funnel reporting — from an early-stage starting point.
• Management Experience: 5+ years of people management in a sales organization, including direct involvement in recruiting and hiring.
• Results-Oriented: Consistent track record of establishing and exceeding measurable goals.
• Sales Acumen: Strong working knowledge of inbound and outbound sales methodologies in SMB SaaS or HCM/PEO environments.
• Collaboration: Ability to work effectively across Sales, HR, Benefits, and Product teams; excellent interpersonal skills.
• AI Leadership: Demonstrated ability to evaluate, adopt, and champion AI and automation tools in a sales environment. Comfortable going beyond personal usage — setting expectations, building habits, and holding the team accountable to AI-enabled ways of working.
• Technical Proficiency: Salesforce.com (SFDC) experience required, including pipeline and funnel design; familiarity with HCM platforms and benefits administration tools preferred.

Our target on-target earnings (OTE) compensation for this role is $270,000/yr to $280,000/yr in Denver & most remote locations, and $295,000/yr to $318,000/yr for San Francisco, & New York. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

About This Role:

In the US, we have a small team focused on pepperdeals.com, Atolls’ community-driven product, where real users find and share deals. We care deeply about helping everyday people save money, and we hope you’ll join us in building a savings community people genuinely trust. Pepper US launched in mid-2025 and is scaling quickly with a dedicated local team.

We’re now hiring a Content Creator (US-based, remote) to help grow Pepper in the American market through high-converting short-form content. This role is fully focused on Pepper US.

This position does not include a relocation to the US. Candidates must already be US-based.

Responsibilities:

• Pitch, film, edit, and publish short-form content for our TikTok + Instagram 
• Post 1-2 videos a day consistently across social platforms 
• Turn daily deals on Pepper into scroll-stopping videos that help viewers discover Pepper and convert them into users 
• Develop and test creative variations of top-performing formats (hooks, scripts, pacing, thumbnails) 
• Monitor content performance and iterate weekly based on what’s working (and what isn’t) 
• Manage & respond to comments/DMs across assigned accounts in a timely & helpful manner 
• Assist with creating and curating high-quality visual assets (IG stories, carousels, thumbnails, etc) 
• Stay on top of trends and regularly bring ideas to team meetings 

Requirements:

• Based in the US with native-level English (strong written + verbal communication) 
• 1+ years of proven experience creating social media content (*please include a portfolio) 
• Comfortable on camera and able to execute a wide range of formats (talking head, day-in-the-life, memes, trends, quick caption-led videos) 
• Proficiency in video + photo editing tools (CapCut, Canva, or equivalent) 
• Highly organized, detail-oriented, and collaborative, with the ability to work independently 
• Passionate about shopping/deal-hunting and excited about helping people save money

Bonus:

• You’ve grown a social media following to 10k+ (or helped grow a brand account in a meaningful way) 
• You have a track record of creating videos that drive clicks/installs/sign-ups, not just views 
• You’ve built repeatable series formats (ex, “day 1 of…”) 
• You can batch shoot and keep a consistent content cadence 
• You’ve worked with UGC-style content before (natural tone, not ad-y) 

Here is what the hiring process might look like: 

• Intro Call: Meet one of our Talent Experts and get a quick overview of Atolls, the role, and the basics. 
• Technical Round: Meet your potential manager. We’ll dig into your content experience, how you approach shopping/deals, what you’ve learned from past work, and why you’re interested in Pepper. 
• Work Sample: Because content fit is a key factor for this role, we require candidates to complete a short work sample. Details come via invite after the Technical Round. 
• Final Round: One conversation to review your work sample and walk through your creative process, so we understand how you think, iterate, and make content choices in the context of Pepper. 
• Some processes might slightly change according to role/needs

Our Benefits:

At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:

    •    A culture that values personal and professional development, with internal mobility opportunities.
    •    A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
    •    32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
    •    A flexible hybrid working scheme to balance work and life.
    •    Access to a learning budget and internal training to help you grow in your role.
    •    Mental health coaching to support your well-being.
    •    Regular global and local get-togethers to celebrate successes and build connections.
    •    The possibility of taking a sabbatical after three years with the company.
    •    A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.

*These are global benefits that apply to all employees, with additional local perks based on your location.

Ready to apply?

Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.

We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.
*Portfolios, writing samples, or certifications may be requested based on the role.
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Your Impact

This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.

What You’ll Do

Location: Remote in one of our US based hubs (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)
Travel: up to 60%
Reports To: Manager, Business Analysis

• Work as member of the Software Services Team.
• Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
• Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
• Collaborate with the customer to configure the system to achieve their business outcomes.
• Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
• Design, administer, and document functional acceptance tests and training.

What You Bring

• Bachelor in Business, Operations, Computer Science, or Engineering.
• Experience managing process improvement or facilitating change management amongst teams.
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Demonstrated leadership experience
• Self-starter who thrives with problem-solving and embraces ambiguity
• Experience working with or in Law Enforcement preferred
• Some coding experience, particularly JSON preferred
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

THE ROLE:

Everpure (Formerly Pure Storage) is looking for a dynamic Systems Engineering Manager to lead and inspire a high-performing team in our Enterprise organization. In this pivotal role, you’ll guide talented pre-sales Systems Engineers who help some of the world’s largest and most innovative companies modernize their data strategies with industry-leading all-flash storage, cloud, and AI-driven data solutions. If you’re passionate about coaching technical talent, elevating customer outcomes, and shaping the future of data-driven enterprises, this is your opportunity to make a visible impact at one of the fastest-growing companies in the industry.

WHAT YOU’LL DO:

• Demonstrate effective people development in a rapidly evolving technical space 
• Act as an employee advocate who is focused on team and people development, demonstrating high EQ
• Have a desire to drive operational excellence; create a team support creation and validation of technical demand
• Lead by example, living the Everpure Values: Persistence, Creativity, Teamwork, Ownership, Customer-first
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Passionately bring to light the advantages of an Everpure Storage solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Enable team to:
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs when needed
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Move with market trends and competitive landscape to promote thought leadership within our organization

WHAT YOU BRING:

• 5+ years of Management experience leading high performing Sales Engineers selling in Enterprise Accounts
• 10+ years experience supporting the sales of storage, networking or systems solutions to a combination of large accounts and data centers
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in setting team strategy to acquire new prospects and converting them into clients
• Knowledge of business impact of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMWare, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills

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OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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