Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor’s degree
• Previous internship/volunteering/extracurriculars

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills in English 
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

#LI-PD1

In the Wolt Ads team, we’re on a mission to help our partners grow their businesses. Wolt Ads helps our partners get closer to their ideal customers by offering high visibility for their brand, business, and products across our app and beyond. With more engagement, more customers, and more sales, Wolt Ads really delivers.

Job Description

At Wolt we partner closely with the world’s leading Consumer Packaged Goods (CPG)  companies. We are looking for a Senior Account Manager - CPG Partnerships to work with our brand partners & provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of Wolt’s sales channels.  This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the world’s largest consumer brands.

What you’ll be doing

• Ad + Promo Sales:  CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing 
• Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, Wolt, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.
• Plan Execution: Our team likes to get its hands dirty. You’ll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows.
• Market Insight & Data-Driven Analysis:  We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners. 

Our humble expectations

• Relevant Experience: Previous global enterprise sales or account management experience. Proven ability to create incremental value for partners in a self-driven manner. 
• Languages Proficiency: Fluent in Greek and English.
• Industry Knowledge: Understanding the CPG (Consumer Packaged Goods) and e-commerce, platform industry is essential. Experience in the Ads industry is a major plus.
• Presentation & Communication Skills: Proven ability to create compelling presentations and deliver them effectively to C-level executives, combined with excellent communication skills.
• Analytical Skills: Advanced ability to leverage data to uncover trends, generate insights, and inform strategic decision-making. Proficiency in analyzing complex datasets, developing actionable business recommendations, and presenting findings in clear, impactful formats is essential. Expertise in Excel and crafting data-driven presentations is required.
• Attitude: Ownership and Entrepreneurial Mindset – Take full ownership of your work and excel in a fast-paced, dynamic environment. We value individuals with an entrepreneurial spirit who are adaptable, resourceful, and proactive in driving growth and delivering results.
• Other: Eligible to work in the country where the job is posted and willing to travel when necessary.

What we offer

At Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.

• A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working
• A Competitive Salary Package and Benefits 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

We’re looking for a Regional Lead, Ads & Promotions to drive performance across our South region (a cluster of key European markets).

You’ll own how Ads & Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.

What you’ll be doing

• Own Ads & Promotions performance across your markets, including revenue, adoption, and key commercial KPIs
• Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups
• Improve how markets sell and scale Ads & Promotions — across both enterprise accounts and SMB / long-tail merchants
• Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions
• Build and roll out playbooks and ways of working that reduce performance gaps across markets
• Identify growth opportunities and performance issues using data, and take action to improve results
• Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams

🧠 What we’re looking for

Must have

• 8–12+ years experience in marketplaces, AdTech, Retail Media, or similar
• Proven track record of driving revenue across multiple markets
• Strong commercial mindset with focus on growth and performance
• Experience working across Sales, Product, and Operations
• Data-driven with strong problem-solving skills
• Comfortable in fast-paced, evolving environments

Nice to have

• Experience in retail media, food delivery, or marketplace businesses
• Exposure to self-serve platforms, promotions, or CRM
• Experience scaling SMB / long-tail segments
• Familiarity with AI-driven tools or automation

📈 What success looks like

• Your region consistently meets or exceeds revenue targets
• Strong improvements in adoption, conversion, and productivity
• Reduced performance gaps across markets
• High adoption of new products and initiatives
• Execution becomes scalable and predictable

🌍 Why this role matters

We’re scaling Ads & Promotions into a key growth engine for Wolt globally.

You’ll play a critical role in:

• Driving our $400M+ Ads & Promotions ambition
• Building scalable ways of working across markets
• Turning strategy into consistent, repeatable execution

🤝 Why join Wolt?

• Own a high-impact, multi-country business
• Work at the intersection of Ads, Promotions, AI, and marketplace growth
• Be part of building a category-defining retail media network
• Collaborate with strong teams across Product, Data, and Commercial

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

Client Operations, B2B SaaS

Location: Athens #LI-Hybrid

About Sedna

Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade.

As an implementation focused Delivery Manager Sedna’s suite of maritime solutions, we are seeking a SaaS experienced individual contributor to join our Customer Operations team in London.

Role Overview

The Implementation Manager owns the delivery of Sedna implementations across some of our most complex and exciting customer relationships. This is a role with real scope, ownership, and the opportunity to make a difference to how customers experience Sedna from day one.

Our customers are shipping and logistics businesses. They are operationally focused, commercially driven, and often undertaking significant change when they adopt Sedna. The person in this role has the opportunity to earn trust quickly, build credibility in a critical industry, and deliver implementations that truly transform how customers work.

This role suits someone who thrives on variety, enjoys the human side of change management as much as the technical side, and wants to be accountable for outcomes rather than just activities. Maritime or shipping experience is strongly preferred, because the ability to speak credibly to our customers about their world is an advantage in this role.

Key Responsibilities

Implementation Delivery

Own the full implementation lifecycle for a concurrent portfolio of customer projects: kick-off, technical configuration, integration, testing, training, go-live, and hypercare. You will have the autonomy to make the decisions that keep projects moving and the support of a strong team behind you.

Stakeholder Management

Serve as the primary point of contact across the project for both internal and customer-side stakeholders, from business users through to C-suite. You will facilitate technical and functional discussions, build alignment across different groups, and communicate project status clearly and with confidence.

Complex Account Ownership

For accounts that need continuity and careful handling post-go-live, you will remain the accountable delivery contact. You will spot risk early and address it proactively, building the kind of relationships that make customers feel well looked after.

On-Site Engagement

Travel to customer sites internationally to contribute to training delivery with our Education team, and manage critical project milestones in person. On-site engagement is a meaningful part of this role and one of the most rewarding, with the opportunity to work directly with customer teams across global shipping hubs.

Technical Troubleshooting

Get hands-on with configuration, data mapping, and integration work where needed, supported by Solution Consulting and Engineering. The expectation is that you can lead the resolution process and keep customers informed throughout.

Change Management

Build and execute communication and stakeholder engagement plans that bring customers through the change journey with confidence. Training plans, adoption milestones, and early usage signals all sit within your remit, supported by our Education and Success teams.

Process Improvement

Bring what you learn in the field back into how the team operates. Insights from live implementations are some of the most valuable inputs we have, and this role is well placed to drive meaningful improvements.

What Success Looks Like

In the first 90 days

You are running at least one enterprise implementation independently, have taken ownership of your customer portfolio, and have embedded well enough in the team to understand the product and where the process has room to improve.

By end of year one

You are managing a full concurrent portfolio with confidence. Customers you have worked with would describe the experience as organised, credible, and valuable. You have contributed at least one meaningful improvement to how the team delivers, and you have a clear sense of where you want to take your career from here.

Directional KPIs

• Implementation project delivery against agreed timelines
• Customer satisfaction at go-live and hypercare exit
• Concurrent portfolio load and throughput
• Time-to-value across the customer base
• Post-go-live account health at point of handover to Customer Support and Success

Qualifications

Required

• Significant experience in a SaaS implementation, delivery, or technical project management role, managing multiple concurrent projects in a customer-facing environment
• Proven ability to manage complex stakeholders, including at executive level, through a structured change process
• Clear, direct communicator in writing and in person
• Self-directed and proactive, with a strong instinct for getting things done

Strongly preferred

• Background in maritime, shipping, or logistics, either from working within the industry or from delivering software to maritime operators, charterers, or ship managers
• Familiarity with API integrations and data flow troubleshooting in a SaaS context
• Experience delivering on-site training and change management programmes

Our values:

Finally, culture is important to us, so we also look for candidates who share our values:

Stay ahead, stay agile

• We don’t just adapt-we anticipate change and act with confidence.
• Curiosity, data, and customer insights help us stay ahead of the curve.
• We embrace challenges as opportunities and remain resilient under pressure.
• By staying open to new ideas and ways of working, we lead the future.

Execute with focus

• We turn strategy into action, delivering measurable results that matter.
• Every initiative counts-discipline and ownership drive business impact.
• We make smart decisions with speed, balancing pace and precision.
• Clear priorities keep us focused on what moves the needle.

Work together, win together

• Collaboration is our superpower-we succeed as one team, internally and with customers.
• We co-create solutions, seek feedback, and build the future of the OS together.
• Strong relationships are built on trust, respect, and shared goals. 
• By aligning across teams and with customers, we unlock greater impact.

Why Join Sedna? 

• Be part of a dynamic team driving innovation in the maritime industry
• Join a culture of innovation and openness where your ideas can make a real impact
• Work with technology that's transforming the maritime industry 
• Contribute to solutions that drive both profitability and sustainability in shipping 

The role reports to the Head of Delivery and is an integral part of our Customer Operations team in London.

Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success. 

As a Account Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects. 

Interview Process: 

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role 
• Mock Interview
  • Discuss your assessment with the Guidepoint teams 
• Interview Process Outcome 

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What You Will Own: 

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
• Mentor the Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client’s project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers in the team to provide industry guidance for projects
• Each PM contributes to the company goals and has their own target that impacts the team targets 

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2 - 4 years of client-facing or account management experience
• Experience working in fast paced environments 

Skills You Will Bring: 

• Outgoing personality with the ability to speak with people at all professional levels
• Excellent priority management and ability to work within tight deadlines
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Fluency in English is required, and knowledge of additional languages is preferred (French, Spanish, German, etc.)
• Desire to go the ‘’extra mile’’ in terms of client relationship management
• PMP certification is neither required nor desired 

What We Offer: 

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

Overview: 

Guidepoint’s Client Growth teams are passionate about maintaining and expanding our reach within our large existing client base. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. 

Play a vital role in Guidepoint’s success.

Guidepoint is seeking a qualified candidate for an Associate, Client Growth role on the Corporate Client Growth team. This person will support senior members of the team as they promote our services to various clients (corporate companies), in order to grow overall usage.

This is a hybrid position out of our Athens office.

Interview process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What You Will Own:

• Partner with the Growth team to increase user base at client firms by employing a thoughtful and strategic outreach approach
• Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets
• Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
• Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts
• Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors
• Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review

Experience You Will Bring:

• 1-3 year of sales, business development, business consulting and/or account management experience preferable
• Bachelor’s degree from a recognized institution

Skills You Will Bring:

• Broad base knowledge of the sales process from lead generation to relationship management
• Excellent networking skills enabling reach out to prospective clients
• Excellent communicator capable of handling high-profile clients
• Demonstrated ability to work in a team atmosphere
• A desire to work in a fast-paced entrepreneurial environment
• Initiative and ability to handle increasing responsibility over time
• Excellent relationship management skills with stakeholders of varying seniority levels
• Proficiency in spoken and written English

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-PD1

#LI-hybrid

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.  

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor’s degree
• Previous internship/volunteering/extracurriculars

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Fluency in English and French
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

#LI-MC1

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.  

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor’s degree
• Previous internship/volunteering/extracurriculars

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Fluency in English and German
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

#LI-SA1

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor’s degree
• Previous internship/volunteering/extracurriculars

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Fluency in English and Italian
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor’s degree
• Previous internship/volunteering/extracurriculars

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Fluency in English and Spanish or French or German
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.  

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor's degree
• Previous internship/volunteering/extracurriculars/research experience

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Fluency in English
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-PD1

#LI-hybrid

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Athens office.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.  

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor of Science degree (ex. Public Health, Biology, Neuroscience, Chemistry)
• Previous internship/volunteering/extracurriculars/research lab experience

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Fluency in English and knowledge of additional languages (French, Spanish, German, etc.) is preferred
• Demonstrated ability to work both individually and as part of an international team

What We Offer:

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-PD1

#LI-hybrid

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success. 

As a Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects. 

Interview Process: 

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role 
• Mock Interview
  • Discuss your assessment with the Guidepoint teams 
• Interview Process Outcome 

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What You Will Own: 

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
• Mentor the Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client’s project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers in the team to provide industry guidance for projects
• Each PM contributes to the company goals and has their own target that impacts the team targets 

Experience You Will Bring:  

• Bachelor’s or Master’s degree
• 2 - 4 years of client-facing or account management experience
• Experience working in fast paced environments 

Skills You Will Bring: 

• Outgoing personality with the ability to speak with people at all professional levels
• Excellent priority management and ability to work within tight deadlines
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Fluency in English is required, and knowledge of additional languages is preferred (French, Spanish, German, etc.)
• Desire to go the ‘’extra mile’’ in terms of client relationship management
• PMP certification is neither required nor desired 

What We Offer: 

• Competitive compensation
• Private health insurance
• Entrepreneurial environment, autonomy, and fast decisions
• International exposure to the global Guidepoint service teams
• Casual work environment
• Summer and winter team events

About Guidepoint:  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.

The Wow

Our Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!

We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.

What's in it for you?

Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:

• Account creation, verification, updates, and closure
• Account authentication, controls, and security
• User session management
• Responsible Gaming 

A taster of what you will be involved with: 

• Incident & Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.
• Observability & Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.
• Performance & Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.
• Availability & Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.

What we are looking for

• Observability & Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.
• Programming & Automation: Proficiency in scripting and coding to automate manual tasks (eliminate "toil") and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.
• Infrastructure as Code (IaC) & Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).
• Containerization & Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.
• CI/CD & Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don't cause incidents.
• Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.
• AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments
• Cloud Application Load Balancer, preferably with experience on AWS ALB
• Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS
• Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset. 

Why Betsson Group? 

We get it, everyone is hiring! So what makes us different?

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across 21 offices worldwide - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Learn more here about why you should seriously consider becoming our next Betssonite!

If you are interested to learn more, please apply with your CV in English.

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

We are looking for a Performance Architect to join our Sportsbook Technology organization and take end‑to‑end ownership of performance as a first‑class architectural concern across our platform.

This role has a strong focus on frontend performance, while also requiring solid understanding of infrastructure, networking, and distributed systems, enabling close collaboration with other Architects, DevOps, and engineering teams.

The Performance Architect will work across current and future Sportsbook initiatives, ensuring that performance, scalability, and responsiveness are built in by design, not treated as an afterthought. Previous Sportsbook or high‑traffic real‑time systems experience is considered a strong advantage.

The Wow

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

A taster of what you will be involved with: 

Performance Architecture & Strategy

• Define and own the performance architecture for Sportsbook applications, with a primary focus on frontend performance and customer‑perceived latency.
• Establish and maintain performance‑related non‑functional requirements (NFRs) across web, mobile, and platform layers.
• Work with Product, Engineering, and Architecture to ensure performance goals are aligned with business objectives and customer experience.

Frontend Performance Excellence

• Drive best practices for frontend performance including (but not limited to): 
• Rendering and hydration strategies
• Asset loading, caching, and CDN usage
• Web performance metrics (Core Web Vitals, TTFB, LCP, CLS, INP, etc.)
• Collaborate closely with frontend teams to review designs, implementations, and technical decisions from a performance perspective.
• Partner with Solution Architects, Platform Architects, and DevOps to identify performance bottlenecks across: Infrastructure, Networking, Cloud and Kubernetes environments, APIs and backend dependencies
• Contribute to architectural decisions and roadmaps to ensure long‑term scalability and performance sustainability.

Analysis, Measurement & Improvement

• Define and promote performance measurement standards, tooling, and dashboards.
• Lead performance analysis, load testing, and capacity planning activities together with relevant teams.
• Participate in incident reviews and root cause analysis, ensuring performance learnings are fed back into architecture and design.

Communication & Enablement

• Act as a performance ambassador across the organization.
• Communicate complex performance topics clearly to both technical and non‑technical stakeholders.
• Mentor teams and help raise the overall performance maturity of the Sportsbook organization.

What we are looking for

Technical Skills

• Strong experience with frontend performance engineering in large‑scale, high‑traffic systems.
• Solid understanding of:
  • Web architectures and modern frontend frameworks
  • HTTP, networking fundamentals, caching, and CDNs
  • Cloud infrastructure (preferably AWS) and containerized environments (e.g. Kubernetes)
• Experience designing and reviewing systems with performance, scalability, and resilience in mind.

Architectural & Collaboration Skills

• Proven experience working in architectural or cross‑team technical roles.
• Ability to influence architectural decisions without direct authority.
• Comfortable collaborating with multiple teams and architectural disciplines.

Communication

• Excellent communication skills, both written and verbal.
• Ability to explain performance trade‑offs and recommendations clearly to engineering, product, and non‑technical stakeholders.
• Experience working closely with multiple departments in a complex organization.

Nice to have

• Previous Sportsbook, iGaming, or real‑time betting systems experience.
• Experience with high‑availability, low‑latency platforms operating at scale.
• Hands‑on experience with performance tooling, observability, and load‑testing frameworks.

What we offer

• Work on a mission‑critical, real‑time Sportsbook platform operating at significant scale.
• Shape how performance is designed and delivered across both current systems and future initiatives.
• Collaborate with experienced architects and engineering leaders across multiple domains.
• Make a measurable impact on customer experience and platform quality.

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office (Monday, Wednesday, Friday) and 2 days from home.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Are you a Product Manager with a passion for native apps and looking for your next big challenge?
If you thrive in fast-paced environments and love shaping exceptional mobile experiences, this could be the perfect role for you.

The Wow

We’re looking for a Product Manager to lead the evolution of our mobile sportsbook experience. You’ll own the native apps roadmap (iOS and Android), ensuring our customers enjoy a seamless, high-performance experience that aligns with our web platform and overall product strategy. Working closely with engineering, design, and product teams, you’ll balance innovation with execution to deliver measurable impact.

A taster of what you will be involved with: 

• Define and own the native apps roadmap to deliver continuous improvements in user experience, stability, and performance.
• Align native app strategy with the broader product ecosystem, ensuring consistent customer journeys across web and app.
• Collaborate cross-functionally with UX, engineering, product teams to deliver high-quality releases.
• Leverage analytics and customer insights to identify opportunities for feature enhancements and conversion optimization.
• Champion the mobile-first mindset, staying ahead of trends in native app technology and sports betting user behavior.
• Represent the customer voice in roadmap planning and backlog prioritization.

What we are looking for

• 5+ years of product management experience, ideally in sports betting, iGaming, or a high-traffic consumer app environment.
• Good understanding of native app ecosystems (App Store, Google Play) and mobile development lifecycles.
• Proven success in driving product roadmaps and coordinating across cross-functional teams.
• Data-driven mindset with strong analytical and decision-making skills.
• Excellent communication, stakeholder management, and presentation skills.
• Experience working with teams in multiple locations

What we offer

Monthly Allowance for Lunch
Private & Life Plan Insurance for you and your family
Team Building Budget
Annual Wellness Allowance
Corporate Travel Insurance
Events and initiatives both Local (Quarterly Meetings) and Global
Professional Development Programs & Internal Career Opportunities
Milestone Birthday

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Are you an experienced DevOps Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.  

THE WOW

Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.

You will be part of preparing our journey to containerization, improved delivery via cloud deployment, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing

To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level!  

A taster of what you will be involved with:

• Working with cutting edge technology enabling our Cloud Journey
• The DevOps Engineer for our Gaming Department will be responsible for supporting development teams (both Backend and Frontent focused), and will be instrumental in enhancing CI/CD pipelines, improving monitoring and observability, and supporting & mantaining other custom infra solutions.
• Take ownership of CI/CD pipelines, guiding developers to improve automation, reliability, and test coverage. Lead the migration from Octopus to GitHub Actions and foster a culture of developer-led deployment
• Design and evolve monitoring systems with Prometheus/Grafana (or future alternatives), integrating observability into CI/CD workflows. Ensure robust tracing, logging, and metrics correlation across services.
• Support and extend custom-built infrastructure components to handle increased traffic and complex routing. Collaborate with frontend and backend teams to ensure performance, scalability, and security.
• Work closely with all Gaming teams and DevOps engineers focused on infrastrucutre and operations. Provide tooling and guidance to developers across environments. 

What we're looking for:

• Experience with GitHub Actions and Octopus; strong focus on deployment automation, speed, reliability, and test coverage. Ability to guide developers and foster ownership of CI/CD workflows.
• Proficiency with Prometheus/Grafana; capable of building dashboards, improving alerting, and integrating monitoring into CI/CD. Understanding of observability practices including tracing, logging, and metrics correlation.
• Experience with custom-built NGINX setups; able to extend routing rules to support increased traffic and complex routing needs.
• Strong knowledge of AWS (EC2, ALB, VPC, EKS); experience managing infrastructure using Terraform and modules.
• Proven experience setting up and managing Kubernetes clusters, ideally with AWS EKS and Rancher RKE.
• Ability to write scripts in Python, Bash, PowerShell or similar for automation and tooling.
• Proficient in Git and versioned source control practices.
• Support build and deployment processes for both backend (.NET) and frontend (JavaScript/TypeScript, StencilJS) applications, ensuring smooth CI/CD integration and performance monitoring
• Strong cross-functional collaboration skills; able to work with Gaming teams and Infra/Ops DevOps engineers.
• Solid understanding of DevOps culture and ITIL best practices. Problem-solving mindset with ability to resolve complex technical issues efficiently.
• Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions in a timely manner.
• Act as a technical enabler for development teams, providing tooling, guidance, and support across environments. Champion DevOps best practices and empower teams to take ownership of their delivery pipelines
  

Who We Are

Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.

We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!

What we offer

In addition to a competitive salary:

Monthly Allowance for Lunch
Private & Life Plan Insurance for you and your family
Team Building Budget
Annual Wellness Allowance
Corporate Travel Insurance
Events and initiatives both Local (Quarterly Meetings) and Global
Professional Development Programs & Internal Career Opportunities
Milestone Birthday

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Challenge accepted?

Check out the Betsson Group Blog to find out what our employees are talking about

If you are interested to learn more, please apply with your CV in English.

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

About us: 

Pricefox.gr is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.

Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.

Are you ready to begin your career in Sales and join a team that values drive, energy and fresh ideas? 🦊

Let’s start with the role:

We are currently seeking motivated and ambitious Sales Representatives to join our Insurance Sales team in Athens. Your mission will be to guide our customers in selecting the services that best fit their needs through our platform.

Why this role stands out:

• Full training on us: no prior experience required
• No cold calling: you work with inbound leads
• Real career growth in Sales, along with opportunities to transition across departments
• Full support toward obtaining your Insurance Agent certification

What you'll do:

• Manage warm sales leads and contact customers who are already interested
• Identify and analyze customer needs in order to provide tailored recommendations for the services offered in our platform
• Communicate with existing customers to maintain strong relationships and promote additional services that align with their evolving needs
• Collaborate with internal company teams to address and resolve issues, ensuring a high standard of customer satisfaction

What we're looking for:

• Strong communication skills
• Passion for learning
• Results-driven mindset
• Team player mentality
• Availability to work full-time, in a five-day workweek with rotating morning and afternoon shifts

What you get:

• Fixed pay based on experience 💸
• Bonus scheme🚀
• Training opportunities to continue growing with us🎯
• Private medical plan🩺
• Hybrid working Model 💼
• Indefinite contract🎉
• A welcoming and vibrant team that celebrates success together🏆

Confidentiality Notice:

Your privacy matters to us. We handle every application with care and complete confidentiality.

We are looking for a highly skilled QA Engineer to join our Brand Experience (BX) area. This role takes a holistic approach to Quality Assurance – from functional testing to automation engineering. You will be involved in designing and executing test cases, ranging from manual testing to writing end-to-end and integration testing with our test automation framework. 

Writing and maintaining automated tests is an important part of this role - but it’s not the whole story. You can have the chance to get involved in evolving our automation frameworks, improving CI/CD processes, and shaping how quality is approached across multiple brands. There’s real room to grow into these areas over time, with increasing ownership and impact as you develop within the team.  

You will work closely with other Developers, Tech Leads, Architects and Product teams to drive a strong Quality Engineering culture. This is a role for QA engineers who want to understand systems end-to-end, put themselves in the customer’s shoes and drive quality on all fronts.

If you enjoy problem-solving, automation, and working in a modern engineering environment — this is the challenge for you. 

The Wow 

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

A taste of what you will be doing

• Create and execute testing scenarios for manual and functional testing on our products using available tools such as physical testing devices and BrowserStack, across multiple platforms 

• Design, implement, and maintain end-to-end test suites using JavaScript/TypeScript with Playwright. 

• Create and optimise UI and integration tests that support a multi-brand, multi-jurisdiction ecosystem. 

• Participate in development lifecycle activities: refinements, technical design discussions, architecture reviews, and quality gate definition. 

• Implement and maintain test data strategies, mocks, stubs, and service virtualization where appropriate. 

• Participate in the identification and troubleshooting of issues across frontend, API, and integrations. 

• Collaborate with engineering teams to improve testability, observability, and debugging capabilities. 

• Use dashboards and reporting tools (Allure, Grafana, Kibana, OpenSearch, etc.) to analyse failures, detect patterns, and improve reliability. 

• Drive a quality-first mindset, advocating for automation, engineering excellence, and continuous improvement across BX. 

• Mentor and support other QA Engineers and Developers in quality best practices, shift-left testing mindset, tooling, and design

What we are looking for:  

• Strong experience writing and executing test scenarios, covering technical and product requirements, identifying pitfalls and edge cases, to ensure high confidence in our Releases. 

• Hands-on experience with Playwright, or equivalent automation frameworks (Cypress, Selenium, WebdriverIO) using JavaScript/TypeScript. 

• Solid understanding of test strategies, including mocking, isolation, reliability improvements, and root-cause analysis. 

• Proactive ownership mindset, focused on continuous improvement and solving problems at their root. 

• Excellent communication skills; ability to explain technical concepts and mentor team members. 

About You:

You are someone who thinks like an engineer, not a test executor. You enjoy tackling quality from different perspectives – how the real user perceives our product, thinking at scale and automating scenarios for faster, more robust product iterations. You enjoy understanding systems, and solving complex quality challenges. You bring a strong sense of ownership, curiosity, and attention to detail, and you’re always looking for opportunities to elevate quality through automation and engineering. 

Bonus points for:

• Experience working with microfrontends, component libraries, or distributed frontend architectures. 

• Clear understanding of all levels of functional testing, including Unit Testing. 

• Exposure to non-functional testing, specifically Performance Testing using tools such as K6 or JMeter.  

• Knowledge of contract testing (Pact or similar) is considered an asset. 

• Exposure to TDD practices. 

• Practical experience building and maintaining CI/CD workflows using tools such as GitHub Actions or TeamCity.  

Who We Are

Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.

We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!

Where you'll be

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.

What We Offer

• Monthly Allowance for Lunch
• Private & Life Plan Insurance for you and your family
• Team Building Budget
• Annual Wellness Allowance
• Corporate Travel Insurance
• Events and initiatives both Local (Quarterly Meetings) and Global
• Professional Development Programs & Internal Career Opportunities
• Milestone Birthday

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1900 strong, spread across 7 offices! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.

Challenge Accepted? 

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

We are looking for a Senior Android Developer to join us! 

What we are looking for

• You will be working side by side with some of the greatest talents in the industry.
• You will be working on applications dealing with high traffic reaching worldwide audiences.
• You will be able to feel strong ownership of the things we deliver and our success.
• A friendly and supportive environment; professional development programmes and trainings that will help you achieve your goals and grow both technically as well as professionally.
• In addition to all of this, you will be part of the multi-cultural Betsson community. 

Great if you have

• Kotlin, and an expert in Android’s frameworks and possibilities with native 
• Firebase and all tools included such as analytics, Crashlytics, Firestore, Remote configuration, cloud-messaging, in-app-messaging. 
• Being data driven and excellent knowledge in structuring tracking in app 
• RESTful APIs and using Postman. 
• Github pipeline setup
• An eye for making high quality Android views and animations.
• Scalable and performant applications 
• Design and implement clean, scalable, and high-quality code with unit testing experience.
• Solving problems and have good software architecture knowledge.
• Being a Team player.
• Agile development.
• Coaching and mentoring other developers. 

A taster of what you will be involved with

We want to be pioneers in a highly competitive market, so we continuously strive for technical and product excellence. As part of our team, you will be building new products and features using the latest technologies; actively contributing to a state-of-the-art native, which is supporting our core brands. 

Our Android Mobile apps are built in Kotlin; and consumes RESTful APIs. 

As an Android Developer, you will be responsible for software development in a very self-leading Agile team with responsibility in everything from DevOps pipeline to production monitoring and support. You will be contributing directly to the success of our products by close collaboration with UX-designers, QA engineers, data analysts and other area teams. You have a strong sense of customer value and will participate in the whole value-chain discussion to contribute the how and what to make our products successful. 

What we offer

Monthly Allowance for Lunch
Private & Life Plan Insurance for you and your family
Team Building Budget
Annual Wellness Allowance
Corporate Travel Insurance
Events and initiatives both Local (Quarterly Meetings) and Global
Professional Development Programs & Internal Career Opportunities
Milestone Birthday

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Challenge Accepted? 

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

We are looking for Mid and/or Senior iOS Developers to join our Product Development Department. You will be part of the Mobile Apps team and together we will build the best native experience in the industry!

The Wow

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in several markets, both through our own gaming sites as well as several partner brands. 

You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing. 

• You will be working side by side with some of the greatest talents in the industry.
• You will be working on applications dealing with high traffic reaching worldwide audiences.
• You will be able to feel strong ownership of the things we deliver and our success.
• A friendly and supportive environment; professional development programmes and training that will help you achieve your goals and grow both technically as well as professionally.
• In addition to all of this, you will be part of the multi-cultural Betsson community. 

Great if you have

• Swift, Xcode and expert in Apple’s frameworks and possibilities with native 
• Firebase and all tools included such as analytics, Crashlytics, Firestore, Remote configuration, cloud-messaging, in-app-messaging. 
• Being data driven and excellent knowledge in structuring tracking in app 
• RESTful APIs and using Postman. 
• Github pipeline setup
• An eye for making high quality iOS views and animations.
• Scalable and performant applications 
• Design and implement clean, scalable, and high-quality code with unit testing experience.
• Solving problems and have good software architecture knowledge.
• Being a Team player.
• Agile development.
• Coaching and mentoring other developers. 

A taster of what you will be involved with

We want to be pioneers in a highly competitive market, so we continuously strive for technical and product excellence. As part of our team, you will be building new products and features using latest technologies; actively contributing to a state-of-the-art native, which is supporting our core brands. 

Our iOS Mobile Apps are built in Swift; and consumes RESTful APIs. 

As an iOS Developer, you will be responsible for software development in a very self-leading Agile team with responsibility in everything from DevOps pipeline to production monitoring and support. You will be contributing directly to the success of our products by close collaboration with UX-designers, QA engineers, data analysts and other area teams. You have a strong sense of customer value and will participate in the whole value-chain discussion to contribute the how and what to make our products successful. 

What we offer

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

Challenge Accepted? 

If you are interested to learn more, please apply with your CV in English.

Check out the Betsson Group Blog to find out what our employees are talking about

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy.

About us: 

Pricefox.gr is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.

Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.

Are you ready to take your sales career to the next level and join a team that values drive, energy and fresh ideas? 🦊

Let’s start with the role:

We are currently seeking motivated and ambitious Sales Representatives to join our Sales team in Athens. Your mission will be to guide our customers in selecting the services that best fit their needs through our platform.

As a Sales Representative you will:

• Manage sales leads via our platform and oversee the entire customer journey from initial contact to final purchase
• Identify and analyze customer needs in order to provide tailored recommendations for the services offered in our platform
• Communicate with existing customers to maintain strong relationships and promote additional services that align with their evolving needs
• Handle incoming calls, resolve issues, and respond to customer inquiries regarding products purchased through our online platform
• Collaborate with internal company teams to address and resolve issues, ensuring a high standard of customer satisfaction

Requirements:

• High school diploma or Bachelor’s degree
• Fluency in Greek
• You’re tech-savvy and comfortable using computers
• Strong communication skills
• Team player mentality

Benefits:

• Fixed pay based on experience 💸
• Bonus scheme🚀
• A comprehensive career development plan in Sales📈
• Internal sales competitions🥇
• Training opportunities to continue growing with us🎯
• Private medical plan🩺
• Hybrid working Model 💼
• Indefinite contract🎉
• Full-time, five-day workweek with rotating morning or afternoon shifts📅
• A welcoming and vibrant team that celebrates success together🏆

Confidentiality Notice:

Your privacy matters to us. We handle every application with care and complete confidentiality.

About the Role: 

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Greece and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 3+ years of top tier consulting or equivalent experience, with additional 5+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal in English and Greek along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertaiment industry is a plus but not required

Benefits & Perks: 

• Attractive compensation package consisting of significant stock package, base salary, and performance-based bonus
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-Hybrid 

Let's start with the role

As a Senior Product Owner of one of our AI product teams, you will drive the vision and strategy for new and existing products that the team is responsible for. You will support the development of AI-powered products by applying product and agile best practices to maximize the business value of the team's deliverables. This is a unique role that combines product ownership skills with knowledge of the machine learning / AI product lifecycle.

 As a Senior AI Product Owner you will:

• Contribute to the product vision and strategy;
• Collaborate with stakeholders to obtain domain expertise and gather business and customer requirements;
• Create and maintain the ΑΙ roadmap, ensuring impact-driven prioritization, problem validation and alignment with internal stakeholders;
• Facilitate and lead the discovery process;
• Define and track measures of success in conjunction with product analysts;
• Provide vision and direction to the Agile development team;
• Create PRDs, epics, experiments and associated documentation;
• Manage the product backlog and team priorities;
• Conduct market research and competitive analysis to identify trends and opportunities; 
• Support the team and organization by applying both product and agile best practices;
• Communicate product updates.

What you’ll bring

• Working experience in a product role within technology, ideally in a B2C online business;
• Understanding of the machine learning/AI product lifecycle;
• Solid experience with agile methodologies;
• Proven ability to define a set of requirements that pinpoint customer/business challenges and identify improvements to address them;
• Ability to communicate clearly and concisely across technology and business teams;
• Previous experience with product lean startup or design thinking will be considered a plus;
• Familiarity with online sports betting and casino products is an asset;
• A good understanding of technology, programming languages and software architecture is considered a plus.

Our ideal future co-worker has a strong sense of ownership, takes pride in developing our products and cannot rest until every customer has a great user experience.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• #LI-Hybrid
• #LI-AP

Let's start with the role:

We seek a highly motivated and results-driven Gaming Partnerships Specialist to join our team. In this role, you will play a key part in shaping and delivering our gaming proposition across the markets we operate in, working alongside the Senior Gaming Partnerships Manager to develop innovative products and impactful promotional campaigns. Collaborating closely with CRM, Marketing, and other cross-functional teams, you will leverage player data and market insights to craft tailored strategies that drive engagement, retention, and growth. With a passion for the gaming industry and a strong analytical mindset, you will help ensure our gaming offering remains competitive, compelling, and continuously evolves to meet player needs.

• Support the Senior Gaming Partnerships Manager in the development of new gaming products and promotional campaigns;
• Demonstrate a strong understanding of the online casino space, with a proven track record of success in CRM and account management roles;
• Liaise with CRM HQ and local CRM teams, leveraging player data across countries and segmentation techniques to tailor communication and marketing efforts to different player personas, ensuring the right message reaches the right audience at the right time;
• Conduct market research to identify trends, customer preferences, and opportunities for innovation;
• Collaborate with cross-functional teams to ensure smooth execution of gaming campaigns; Regularly analyze player behavior, engagement metrics, and conversion rates to identify trends, opportunities, and areas for improvement;
• Monitor the performance of gaming propositions and provide feedback to drive continuous improvement;
• Support the preparation of reports and presentations that summarize market insights and proposition performance;
• Assist with budget management and reporting for gaming propositions;
• Continuously monitor the competitive landscape, provide feedback to the team, and contribute to effective product development.

What you will bring:

• 2–3+ years of experience in the online casino industry (CRM, Partnerships, or Proposition roles);
• Strong understanding of promotional mechanics and campaign execution;
• Knowledge across the full spectrum of gaming products, including RNG, Live casino, lottery, and bingo, is a must;
• Experience working cross-functionally with multiple stakeholders (local markets, product, finance)
• Excellent coordination and organizational skills;
• Good analytical mindset (comfortable tracking performance and costs, such as bonus caps);
• Fluency in English (written and spoken);
• Experience with Jira or similar project management tools is a strong advantage.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support 
• #LI-Hybrid
• #LI-DK1

Let's start with the role

As a Product Owner of the Sportsbook Platform, you will drive the vision and development of sportsbook products, applying agile best practices to maximize the business value of the team's deliverables. The Sportsbook Platform is an in-house product that powers the offering of sports events, markets, and odds to our customers, while also managing their betting activity. As the backbone of our sportsbook product, it plays a vital role in meeting the needs of internal users and ensuring top-notch experiences for our customers.

• Lead one Scrum team as the Product Owner;
• Create requirements in the forms of epics and user stories;
• Manage the backlog and iteration planning process;
• Lead the planning product release plans and set the expectations for the delivery of new functionalities;
• Mitigate impediments impacting the release/sprint goals;
• Support the team and organization by using agile / scrum best practices and promote agile values;
• Collaborate with product management and business stakeholders to create and maintain a product backlog according to business value or ROI;
• Participate in roadmap planning, define KPIs, and establish success metrics for all features;
• Explore the market to identify opportunities and represent the voice of the customer to the team.

What you ‘ll bring:

Our ideal future co-worker has a strong sense of ownership and accountability, a passion for building great products and a commitment to delivering the best possible customer experience. We expect you to have:

• At least 2 years of working experience as a Product Owner in a tech-driven environment;
• Solid agile experience;
• Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them;
• Exceptional ability to interact with stakeholders at all levels of the organization;
• Experience in sportsbook product is not mandatory, but a keen interest in learning about the industry is essential;
• Scrum Product Owner certification is an asset;
• Good understanding of technology, programming languages and software architecture is considered a plus.

Kaizen Gaming is seeking a Senior AI Product Analyst to join our team of AI experts. We leverage AI to accelerate growth and enhance the customer journey, creating personalized experiences and "wow" moments that set new standards for engagement and satisfaction. Become a Driving Force in AI Product Success.

Become a driving force in AI product success

As a Senior AI Product Analyst, you will play a pivotal role in shaping the future of our AI products. You will collaborate closely with product managers, data scientists, and senior stakeholders to define and establish success metrics, optimize product performance, and translate business goals into actionable data insights. Your advanced analytics skills together with your passion and curiosity for data will be key into the evolution of our AI products. 

As a Senior AI Product Analyst you will:

• Drive AI product success: You will play a pivotal role in decision-making by providing data-driven recommendations and insights to improve and optimize product performance and define success metrics aligned with business goals
• Collaborate and Communicate: Work closely with product managers, data scientists, and stakeholders to ensure alignment on strategies and effectively communicate data stories and product insights
• Analyze and Test: Conduct in-depth analysis, impact opportunity assessments and hands on help in designing and executing A/B tests to evaluate product changes and AI models & features

What you’ll bring:

• Bachelor's degree in a relevant field (Computer Science, Data Science, Statistics, Mathematics)
• Proven experience in product data analysis with a focus of uncovering valuable and actionable insights to improve the customer experience
• A strong passion for data, with curiosity and a habit of asking “why”; self-driven, strategic, proactive, and comfortable working with ambiguity in a collaborative environment
•  Excellent communication, presentation and story telling skills
• Strong problem solving skills with influence-decision mentality and data-driven insight direction
• Strong proficiency in statistical analysis, and programming languages such as SQL, Python
• Hands-on experience with at least one data visualization tool (e.g., Tableau, Power BI, Looker, Databricks)
  
  

Nice to have:

• Prior κnowledge of machine learning algorithms and data science concepts
• Experience with A/B testing methodologies and experimental design, particularly in recommendation systems
• Experience working in a dynamic, agile and fast-paced environment
• Exposure to the gaming industry is strong plus

Kaizen Gaming Perks

• 🕑 Hybrid way of working;
• 🏃 A buddy will support you with your onboarding;
• 💸 Competitive pay and bonus scheme;
• 👩‍⚕️ Private health insurance for you and your family;
• 💰 Monthly meal allowance;
• ⭐Developmental 360° feedback framework;
• 📚 Unlimited access to Udemy & continuous training;
• 👨‍👩‍👧‍👦 Family Support.
• #LI-Hybrid
• #LI-AP

Let's start with the role

As a Senior Product Manager in the AI department, you will define and drive the vision and long-term strategy for Artificial Intelligence at Kaizen. You will lead a team of diverse AI product professionals to support development of AI-empowered products by using product and agile best practices in order to maximize the business value of the team's deliverables. This is a unique role that combines product leadership skills and knowledge of the machine learning / AI product lifecycle.

As a Senior AI Product Manager you will

• Define the AI product vision and strategy in alignment with Kaizen’s vision and strategy;
• Define success metrics (KPIs) and track the performance of AI products;
• Collaborate with stakeholders to obtain domain expertise, gathering business and customer requirements;
• Maintain or oversee the ΑΙ roadmap, ensuring impact-driven prioritization, data driven decision making, problem validation and alignment with internal stakeholders;
• Contribute or lead discovery process;
• Provide input towards measures of success for initiatives in conjunction with product owner & analyst;
• Work closely with the AI engineering management team in order to execute the strategy and deliver high-quality AI products and solutions;
• Conduct market research and competitive analysis to identify trends and opportunities across products and the wider Gaming industry;
• Communicate product updates to stakeholders at all levels of the organization;
• Mentor a team of product owners and analysts to support their growth. Manage them effectively to ensure successful completion of their goals;

• Ideate net new ideas for value across Kaizen products; 
• Support the team and organization by using both product and agile best practices;
• Assist with go to market strategy, design thinking workshops and other product practices, as and when required. 

What you’ll bring

Must have:

• 5+ years of experience in a product management role, ideally in a B2C online business.
• Proven track record of successfully launching and managing digital products from concept to launch. 
• Strong people management skills with experience leading cross-functional teams of product owners, product managers and product analysts.
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making. 
• Excellent communication and presentation skills, with the ability to communicate the AI product vision and strategy clearly and effectively to a broad audience of internal and external stakeholders.
• Experience working in a dynamic, fast-paced environment and the ability to adapt quickly to changing priorities.

Nice to have:

• A deep understanding of traditional AI and genAI technologies.
• Experience in building data-intensive and AI-empowered digital products.
• Experience with A/B testing methodologies and experimental design.
• Knowledge of regulatory requirements and compliance standards related to AI and data (e.g. AI Act, GDPR).

We're looking for someone who is passionate about AI and wants to be at the forefront of innovation in the igaming industry. Join us in shaping the future of gaming with “wow” experiences that thrill and delight players around the world. 

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support
• #LI-Hybrid
• #LI-ap1

About Us
At SILVARE, we’re a dynamic team achieving remarkable results. We’ve built a reputation for delivering fast, impactful results that keep our clients coming back, many of whom are some of the biggest names in tech.

What Μakes Us Different
We’re easy to talk to, we get straight to the point and we’re all about making things happen. We’re proud of the strong relationships we build, both with our team and our clients. We believe in keeping our people happy, whether it’s through improving benefits, having open conversations about their projects or just being there when they need us. It’s a supportive environment and culture that helps both us and our people thrive. If you’re ready to work on exciting projects, grow alongside industry leaders and make a real impact, we’d love to have you join us at SILVARE.

Role Overview

We are looking for a Senior Product Manager to lead the strategy, development, and delivery of digital products, working closely with cross-functional teams to drive product success from concept to launch and beyond.

What You’ll Be Doing

• Define and drive product vision, strategy, and roadmap
• Gather and prioritize business and customer requirements
• Work closely with engineering, design, and business teams to deliver high-quality products
• Own the product lifecycle from discovery to delivery and continuous improvement
• Analyze product performance and user feedback to inform decisions
• Ensure alignment between business goals and product outcomes

What You’ll Bring

• Proven experience as a Product Manager, with senior-level ownership of products
• Strong understanding of product lifecycle, Agile methodologies, and delivery frameworks
• Experience working with cross-functional teams (engineering, design, business)
• Ability to translate business needs into product strategy and execution
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and stakeholder management skills

How We Support Your Growth

🍽️ Lunch Is On Us: Monthly allowance for your favorite meals.
🏥 Health First: Private health & life insurance for peace of mind.
💻 Set Up For Success: The right tools to stay connected and perform your best.
📚 Curiosity Never Retires: Access to Udemy for unlimited learning.
🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals.
🎯 Work With The Best: Collaborate with industry-leading clients.
🌈 Celebrate Diversity: Be part of a team that values every perspective.
💸Performance Pays Off: Annual discretionary bonus based on yearly contributions.
🌱 Social Responsibility: Give back through volunteering and sustainability.

Excited to Make an Impact? Apply today and be part of what we’re building together 🙂

At SILVARE, we are committed to diversity, equity, and inclusion in all aspects of our workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or any other characteristic protected by law.

About us: 

Pricefox.gr is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.

Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.

Are you ready to begin your career in Sales and join a team that values drive, energy and fresh ideas? 🦊

Let’s start with the role:

We are currently seeking motivated and ambitious Sales Representatives to join our Insurance Sales team in Athens. Your mission will be to guide our customers in selecting the services that best fit their needs through our platform.

Why this role stands out:

🎓Full training on us: no prior experience required

🔥No cold calling: you work with inbound leads

📈Real career growth in Sales, along with opportunities to transition across departments

💪Full support toward obtaining your Insurance Agent certification

What you'll do:

• Manage warm sales leads and contact customers who are already interested
• Identify and analyze customer needs in order to provide tailored recommendations for the services offered in our platform
• Communicate with existing customers to maintain strong relationships and promote additional services that align with their evolving needs
• Collaborate with internal company teams to address and resolve issues, ensuring a high standard of customer satisfaction

What we're looking for:

• Strong communication skills
• Passion for learning
• Results-driven mindset
• Team player mentality
• Availability to work full-time, in a five-day workweek with rotating morning and afternoon shifts

What you get:

• Fixed pay based on experience 💸
• Bonus scheme🚀
• Training opportunities to continue growing with us🎯
• Private medical plan🩺
• Hybrid working Model 💼
• Indefinite contract🎉
• A welcoming and vibrant team that celebrates success together🏆

Confidentiality Notice:

Your privacy matters to us. We handle every application with care and complete confidentiality.

Are you a Product Manager with a passion for native apps and looking for your next big challenge?
If you thrive in fast-paced environments and love shaping exceptional mobile experiences, this could be the perfect role for you.

The Wow

We’re looking for a Product Manager to lead the evolution of our mobile sportsbook experience. You’ll own the native apps roadmap (iOS and Android), ensuring our customers enjoy a seamless, high-performance experience that aligns with our web platform and overall product strategy. Working closely with engineering, design, and product teams, you’ll balance innovation with execution to deliver measurable impact.

A taster of what you will be involved with: 

• Define and own the native apps roadmap to deliver continuous improvements in user experience, stability, and performance.
• Align native app strategy with the broader product ecosystem, ensuring consistent customer journeys across web and app.
• Collaborate cross-functionally with UX, engineering, product teams to deliver high-quality releases.
• Leverage analytics and customer insights to identify opportunities for feature enhancements and conversion optimization.
• Champion the mobile-first mindset, staying ahead of trends in native app technology and sports betting user behavior.
• Represent the customer voice in roadmap planning and backlog prioritization.

What we are looking for

• 5+ years of product management experience, ideally in sports betting, iGaming, or a high-traffic consumer app environment.
• Good understanding of native app ecosystems (App Store, Google Play) and mobile development lifecycles.
• Proven success in driving product roadmaps and coordinating across cross-functional teams.
• Data-driven mindset with strong analytical and decision-making skills.
• Excellent communication, stakeholder management, and presentation skills.
• Experience working with teams in multiple locations

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Are you a Product Manager with a passion for native apps and looking for your next big challenge?
If you thrive in fast-paced environments and love shaping exceptional mobile experiences, this could be the perfect role for you.

The Wow

We’re looking for a Product Manager to lead the evolution of our mobile sportsbook experience. You’ll own the native apps roadmap (iOS and Android), ensuring our customers enjoy a seamless, high-performance experience that aligns with our web platform and overall product strategy. Working closely with engineering, design, and product teams, you’ll balance innovation with execution to deliver measurable impact.

A taster of what you will be involved with: 

• Define and own the native apps roadmap to deliver continuous improvements in user experience, stability, and performance.
• Align native app strategy with the broader product ecosystem, ensuring consistent customer journeys across web and app.
• Collaborate cross-functionally with UX, engineering, product teams to deliver high-quality releases.
• Leverage analytics and customer insights to identify opportunities for feature enhancements and conversion optimization.
• Champion the mobile-first mindset, staying ahead of trends in native app technology and sports betting user behavior.
• Represent the customer voice in roadmap planning and backlog prioritization.

What we are looking for

• 5+ years of product management experience, ideally in sports betting, iGaming, or a high-traffic consumer app environment.
• Good understanding of native app ecosystems (App Store, Google Play) and mobile development lifecycles.
• Proven success in driving product roadmaps and coordinating across cross-functional teams.
• Data-driven mindset with strong analytical and decision-making skills.
• Excellent communication, stakeholder management, and presentation skills.
• Experience working with teams in multiple locations

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Talent Pool Application

Don’t see a role that matches your experience right now? We’re always interested in connecting with talented people who want to be part of Sedna. By submitting your CV and a short summary of your interest here, you’ll join our talent pool and we’ll review your details when new opportunities arise.

Typical roles we are always open to exploring:

• Fractional positions - Operations, Customer Success, Product, GTM
• Junior and entry level roles across teams

Please note: This posting is for general applications only. We may not be able to respond immediately, but we’ll be in touch if a role opens that matches your skills and experience.

About us:

Pricefox.gr is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.

Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.

Ready to take your career to the next level by joining an energetic team committed to delivering outstanding solutions to customers? 🦊

Let’s start with the role:

We are currently seeking motivated and ambitious Customer Service Representatives to join our team in Athens. Your mission is to assist customers to ensure a positive customer experience.

As a Customer Service Representative you will:

• Manage incoming customer inquiries via phone, email, and chat.
• Address and resolve customer issues and answer questions related to insurance products purchased through our online platform.
• Provide prompt and effective service with professionalism, aiming for customer satisfaction.
• Update and maintain customer information in the company's customer management (CRM) system.
• Coordinate with Pricefox partners to address and fulfill customer requests.
• Collaborate and support the sales department
• Handle customer complaints, offering appropriate solutions within specified timeframes.

Requirements:

• High school diploma or Bachelor’s degree
• Fluency in Greek
• You’re tech-savvy and comfortable using computers
• Strong communication skills
• Customer-centric approach
• Availability to work full time, Tuesday-Saturday, 10:00-18:00

Benefits:

• Fixed pay based on experience💸
• Indefinite contract🎉
• Training opportunities to continue growing with us🎯
• Private medical plan🩺
• Hybrid working Model 💼
• A welcoming and vibrant team that celebrates success together🏆

Confidentiality Notice:

Your privacy matters to us. We handle every application with care and complete confidentiality.

Senior Sales Executive

Location: Athens - Office Based 

*Exceptional on target earnings potential*

We’re looking for Greece’s next generation of salespeople who will be joining us after a record-breaking year. We’re seeking motivated and positive self-starters who want to accelerate their careers and become experts within the Foreign Exchange market.

About the Job

As a Senior FX Sales Executive, you will be a crucial contributor to the growth of Ebury, responsible for promoting the growth of Ebury. You will do this through independent research and campaigns, targeting international operating companies in the local market

Responsibilities:

• Identify and acquire new companies to build a database of clients.
• You will create, develop and manage new business opportunities through various mediums, working alongside a Senior Sales Manager or Head of Sales.
• Onboarding new clients and cross-selling to existing clients.
• Provide a high level of customer service.
• Work closely with the wider team and report on sales progress.

Why Join Us?

• Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
• Rapid career progression and a range of structured career paths including leadership and account management/dealing.
• Training and mentoring from some of the world’s most experienced and successful FX professionals.
• International development opportunities include attending global Sales Boot Camps.
• Spacious and modern office in Athens

You…

• Will have 3-5 years' experience in sales and/or relationship management experience
• Have experience within a B2B or client-facing environment
• Possess proven experience in selling FX and/or international payment solutions, with a strong track record of driving revenue growth 
• Speak Greek and fluent English
• Will have a high-level understanding of the SME and the Midcap sector.
• Have a flexible mindset and a sense of urgency aligned with our fast-paced culture
• Experience in financial markets products a plus

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Dealing Boot Camps.
• Career development and progression: Some of our most experienced dealers with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Dealing Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

#LI- HB1

#LI-ONSITE

FX Head of Desk 

Ebury Greece - Office based

Our Heads of Desk (HoD) are instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people. A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor. This is a senior leadership role within our Front Office, and opens the door to country P&L leadership and regional directorship opportunities across our many geographies. 

About the Job 

With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.

Responsibilities:

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career
• Pitching and closing deals with prospective clients, by phone and face to face meetings
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades
• Provide accurate forecasting of expected sales volume
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
• Ensure adherence to company wide sales methodology and sales administration processes
• Be involved in the recruitment, onboarding and training of new team members

Why Join Us?

• Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme
• An impressive product suite including Trade Finance with more innovative and cutting edge products in development 
• Training and mentoring from some of the world’s most experienced and successful FX leaders
• International development opportunities including attending global Sales Boot Camps
• Career development opportunities and support to relocate and work abroad
• Spacious and modern office located in Athens

You… 

• Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management)
• Have Financial Services experience - a network would be an advantage
• Possess first-class communication skills
• Will have demonstrable ability to mentor, coach and develop people
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers
• Speak fluent Greek and a professional level of English

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Helga Barros

#LI-HB1
#LI-ONSITE

What We Do: AI Service Management (AISM):

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

The Role: 

Lead AI/ML research and development initiatives while growing as a software engineer. Drive machine learning innovation with strong research acumen while building production-ready ML systems. Partner with AI Systems Tech Lead for technical mentorship and system integration.

Key Responsibilities:

• Lead ML research, experimentation, and development from concept to deployment
• Design and implement novel ML/AI approaches, staying current with cutting-edge research and methodologies
• Architect ML pipelines, training infrastructure, and model evaluation frameworks
• Guide ML engineering decisions including model selection, feature engineering, and optimization strategies
• Translate academic insights into practical applications
• Mentor junior ML engineers and establish ML best practices across the team
• Work closely with AI Systems Tech Leads to ensure delivery of optimized AI systems and services to production
• Enforce data governance and privacy: Follow processes and implement methods that ensure data governance, privacy, and security. 
• Collaborate with cross-functional teams: Work closely with product managers, and other stakeholders to ensure the AI/ML solutions align with the organization's goals and objectives.
• Communicate effectively: Clearly document your work and effectively communicate your findings, insights, and recommendations to both technical and non-technical stakeholders, fostering a collaborative and informed environment.

Required Expertise:

• 5+ years in ML engineering with demonstrated advanced development or research capabilities (innovative projects, publications, theses)
• Advanced degree in AI/ML or related subjects with relevant undergraduate degree
• Deep understanding of ML fundamentals: deep learning, statistical modeling, optimization, and evaluation methodologies
• Strong Python skills with ML libraries (PyTorch, TensorFlow, scikit-learn, Hugging Face)
• Experience with ML experiment tracking, model versioning, and reproducible research practices
• Ability to translate research papers into working implementations
• At least a year of leadership experience driving technical ML initiatives for a small team
• Solid foundation in software development practices (testing, version control, code review)

Growth Opportunities:

• Opportunity to lead both research direction and technical implementation
• Direct involvement in productionizing cutting-edge ML research
• Accelerated software engineering development 

Preferred (in order):

• Background in NLP 
• Experience with distributed training, MLOps, and cloud ML platforms
• Track record of research publications or open-source ML contributions
• Enterprise SaaS experience 

This role is in a Product-building AI/ML team. This is a Greece-based, full-time, employee-status, fully remote position. 

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.

About Us
At SILVARE, we’re a dynamic team achieving remarkable results. We’ve built a reputation for delivering fast, impactful results that keep our clients coming back, many of whom are some of the biggest names in tech.

What Μakes Us Different
We’re easy to talk to, we get straight to the point and we’re all about making things happen. We’re proud of the strong relationships we build, both with our team and our clients. We believe in keeping our people happy, whether it’s through improving benefits, having open conversations about their projects or just being there when they need us. It’s a supportive environment and culture that helps both us and our people thrive. If you’re ready to work on exciting projects, grow alongside industry leaders and make a real impact, we’d love to have you join us at SILVARE.

Role Overview

We are looking for a Sales Manager to drive business growth, develop client relationships, and lead the full sales lifecycle from opportunity identification to deal closure.

What You’ll Be Doing

• Develop and execute sales strategies to achieve revenue targets
• Identify and pursue new business opportunities
• Manage the full sales cycle, from prospecting to closing
• Build long-term relationships with key clients and stakeholders
• Collaborate with delivery teams to align solutions with client needs
• Maintain pipeline visibility, forecasts, and performance reporting

What You’ll Bring

• Proven experience in B2B sales or business development
• Strong communication, negotiation, and presentation skills
• Ability to manage complex sales cycles and multiple stakeholders
• Commercial mindset with a focus on results and client value
• Experience using CRM tools and managing sales pipelines

Nice to Haves

• Εxperience in technology, consulting, or digital services
• Established professional network in relevant industries
• Experience working in international environments

How We Support Your Growth

🍽️ Lunch Is On Us: Monthly allowance for your favorite meals.
🏥 Health First: Private health & life insurance for peace of mind.
💻 Set Up For Success: The right tools to stay connected and perform your best.
📚 Curiosity Never Retires: Access to Udemy for unlimited learning.
🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals.
🎯 Work With The Best: Collaborate with industry-leading clients.
🌈 Celebrate Diversity: Be part of a team that values every perspective.
💸Performance Pays Off: Annual discretionary bonus based on yearly contributions.
🌱 Social Responsibility: Give back through volunteering and sustainability.

Excited to Make an Impact? Apply today and be part of what we’re building together 🙂

At SILVARE, we are committed to diversity, equity, and inclusion in all aspects of our workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or any other characteristic protected by law.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.