The job in short

Capture the essential requirements to help our customers realize their customer experience vision.

Meet the job

You work closely with both our customers and the Backbase UX design and development teams. You are the product owner for a project and guide the team in making the right choices to maximize success for the project and the customer. Our customers and implementation partners see you as a trusted consultant. Together we work to successfully deliver our enterprise solution and achieve our customers’ goals. 

With the multi-disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique challenges that must be overcome and it’s up to you to think quickly and provide solutions that work for everyone. 

On the customer side, you will manage expectations and help them translate their vision into a sound project backlog. Due to some customers not working Agile, you will need knowledge of Agile development methodologies and be able to organize engaging workshops with customers to identify all of the technical requirements needed. 

How about you?

• You have a proven track record working directly within a bank or as a consultant for high-level banking projects.
• Deep functional knowledge in at least two of the following: Retail Banking, Wealth Management/Investments, SME, or Corporate Banking.
• 7+ years of experience as a Business Analyst or Product Owner in the Fintech/Banking sector.
• Native or professional fluency in both English and Arabic is mandatory.
• Strong understanding of Agile methodologies and the ability to navigate technical requirements with R&D teams.
• You are comfortable with a high-travel role (up to 50% travel) to client sites.
• Based in Lebanon or Jordan.

Location: Amman, Jordan.
Years of Experience: 5-7 years.
Project Duration: 3-4 months.
Language Requirements: Fluency in Arabic & English (written and spoken).

We are seeking a Business Planning Consultant to support in delivering high-quality business planning and marketing strategy services to Small and Medium Enterprises (SMEs).

The role focuses on research, analysis, and execution support, contributing to the development of business plans and growth strategies that help SMEs scale effectively.

Key Requirements

• 5-7 years of experience.
• Demonstrated experience developing business plans and marketing strategies for SMEs in Jordan.
• Bachelor’s degree in Business Administration, Finance, Marketing, Economics, or a related field

Preferred Qualifications

• Proven experience in human resources areas such as: organizational design, learning & development, policies & procedures development, performance management, or related areas.

Key Responsibilities

• Support the Subject Matter Expert in developing comprehensive business plans, including market assessments, operational models, and financial projections

• Assist in conducting market research, industry analysis, and competitor benchmarking

• Contribute to the development of marketing strategies tailored to SME needs

• Assist in gathering and structuring client data for use in business planning deliverables

• Develop presentations, reports, and client-ready deliverables

• Support in identifying growth opportunities, risks, and improvement areas for SMEs

• Participate in client meetings, workshops, and discussions, capturing insights and action points

• Track progress of deliverables and ensure timelines are met

If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/
If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/

The Fellowship Program is a full-time, internship program that offers young aspiring consultants the opportunity to gain experience in the consulting field. Fellows work as associate consultants at Case In Point and have the opportunity to work on consulting projects with some of the leading companies in the region. Fellows also have access to our capacity building courses and special on-boarding programs for consultants. These programs provide fellows with the skills and knowledge they need to be successful in the consulting field. 

To be eligible for the Case In Point Consulting Fellowship Program, fellows must fit the following criteria:

1. Have excellent English language skills both spoken and written skills.
2. Have a bachelors degree in a relevant field (Preferably Engineering).
3. The fellowship program targets graduates with at least 1 years of experience and not more than 5 years experience. 
4. Fellows must also be willing to work full-time.
5. And have a commitment and dedication to hard work.

Note: This is NOT an employment opportunity it is an opportunity to join a program that will give you consulting experience and knowledge that is aimed to enhance your skills in consulting and open the door for future employment opportunities.

If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/

Location: Amman, Jordan.
Working Arrangement: hybrid.
Type: Full-Time.
Start Date: Immediate.
Language Requirements: Fluency in Arabic & English (written and spoken).

About the Role:

You will own the commercial side of multiple digital products — not just marketing, not just launch, but the full GTM system.
We are not looking for a project manager. We are looking for someone who can architect, execute, and scale without needing step-by-step support.

Your Responsibilities:

• Build and run go-to-market strategy from zero to traction
• Define and own funnels, activation flows, pricing, conversion paths
• Align product with real commercial value and test that fast
• Manage paid, organic, referral, and outbound channels
• Work directly with the founder to ship, learn, and scale quickly
• Own your KPIs — and if they miss, you don’t point fingers

What You Must Have:

• You’ve launched and scaled digital products before — show us
• You’ve built or managed actual funnels (not slides about funnels)
• You understand CAC, LTV, churn, activation, velocity
• You don’t wait for someone to tell you what to do — you set your own targets and exceed them
• You are allergic to meetings, bloat, and marketing theater

Optional, but Strong Plus:

• Background in B2B SaaS, talent tech, or strategy platforms
• Experience building from scratch with limited resources
• Clear understanding of MENA digital buying behavior

If you're not a builder, this role will exhaust you.
If you're an operator who’s tired of waiting for permission — you'll thrive here.

If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/

Location: Amman, Jordan.
Years of Experience: Minimum 2 years of experience in Sales / Business Development.
Working Arrangement: on-site.
Language Requirements: Fluency in Arabic & English (written and spoken).

⚡ If you’re looking for “just a job,” scroll on. If you’re looking to build impact, read on.

🔥 Calling All Hustlers: Be the Intrapreneur Who Gets Things Done 🔥

Not just another sales role.
We want a sales execution machine — someone hungry to learn, ready to hustle, and bold enough to roll up their sleeves and make things happen.

What you’ll do:

• Drive sales execution with energy and ownership
• Work side-by-side with senior leadership on key initiatives
• Embrace a fast-paced learning journey while delivering results

What we’re looking for:

• Minimum 2 years of experience in Sales / Business Development
• Obsessed with getting things done and hitting targets
• Ambitious, proactive, and restless to grow
• Sees challenges as opportunities — not excuses

This is your chance to prove yourself, own results, and grow fast.
If you think you’ve got what it takes — let’s talk. 🚀

If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/
If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/