The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to lead a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

About the Role

We are looking for an Account Executive in SLED to join our Sales and Go-to-Market team. This role is based in Louisiana, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning

• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 6+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• Residency in or willingness to commute within AR/LA/MS

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals

• Proficiency in strategic sales planning with a proven track record of closing net new logos

• Experience meeting or exceeding sales targets while leveraging channel partnerships

Role

We are looking for a Principal Sales Engineer to join our team located in the South. This role will report to the Director of Sales Engineering for the Americas Field Sales team.

You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

What you’ll do (Role Expectations)

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree or equivalent experience
• 10+ years of experience as a Sales Engineer or Systems integrator
• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Industry certifications including CCNP, JNCIP, PCNSA, CISSP, or CCSP
• Experience working with large enterprise and major accounts

#LI-Remote

#LI-EV1

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us.

Ardent is seeking a GIS Implementation Engineer - Technical Lead to join our team.  

This is an on-site role in Huntsville, Alabama which is ranked among the most educated cities per capita in the US and provides low cost of living compared to other tech hubs. It also a growing hub for aerospace, defense, cybersecurity, and geospatial technologies. A relocation assistance package will be provided to the selected candidate.

Ardent is seeking a motivated GIS Implementation Engineer – Technical Lead to oversee a cross-functional technical team responsible for operating and maintaining ArcGIS Enterprise. This role is essential in delivering geospatial solutions by configuring and deploying various Esri capabilities to meet mission-critical needs.

The ideal candidate thrives in a fast-paced environment, enjoys working closely with various IT teams and stakeholders, and excels at turning complex requirements into effective, real-world solutions. This role will directly contribute to solving organizational challenges through hands-on implementation.

Key Responsibilities:

• Client Support and Troubleshooting: Troubleshoot client issues related to ESRI ArcGIS Enterprise application deployment, system architecture, and REST Services.
• Cloud-Based Solutions: Envision, design, and deploy ArcGIS cloud-based applications and data management strategies for large-scale deployment and management in the Homeland Security community .
• Customer Interaction and Needs Assessment: Become a technical expert of ArcGIS. Speak confidently with customers about ESRI technology and anticipate customer needs.
• Maintenance and Security: Secure and maintain stability of ArcGIS Enterprise REST services by installing Microsoft/ESRI security patches, user authentication, HTTPS enforcement, firewall and network configurations, and adherence to organizational cyber security policies and practices.
• Complex Problem Solving: Solve complex problems with IT infrastructure, application design, development, and user experiences. Quickly convert customer ideas to minimum-viable-products using the entire ArcGIS suite of tools. 
• Design and develop automation tools and custom applications using ArcGIS REST API and Python API to streamline GIS workflows such as:
  • Automated map production
  • Publishing and managing web services
  • Synchronizing data across databases
  • Generating web maps
• Tool and Application Development: In-depth experience leveraging ArcGIS Dashboard, Insights, S123, Field Maps, ExB, and WAB. Write technical design specifications and support documentation .
• Data Management: Manage geospatial data using best practices, including the creation, editing, and maintenance of geodatabases, map services, and metadata within both ArcGIS Enterprise and ArcGIS Pro environments.
• Innovation and Technology Adoption: Suggests new technologies and approaches, often demonstrating and championing their use. Estimate the duration and level of effort of development tasks through collaboration with SME and leads .
• Adaptability: Adaptability in the face of demand change, setbacks, and transitions.

At Ardent, we are driven by purpose and committed to delivering exceptional service to our customers. Join our dynamic team and play a pivotal role in advancing the mission of the Department of Justice—where your work truly makes a difference.

Requirements:

• Bachelor's Degree in Geography, Geographic Information Systems (GIS), Computer Science, Earth Sciences, IT-focused discipline, or equivalent work experience
• 4+ years of geospatial solution engineering experience 
• Active Top Secret Security Clearance 
• Ability to troubleshoot client issues related to Esri ArcGIS Enterprise application deployment and system architecture
• Understanding of ArcGIS from an IT context (hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience deploying, upgrading, and/or administrating an ArcGIS Enterprise
• Experience Operating and Maintaining a multi-machine or single-machine ArcGIS Enterprise
• Experience with Esri ArcGIS Enterprise and ArcGIS Pro creating maps, performing spatial analysis, and configuring web applications.
• Working knowledge of modern web technology including web servers, web browsers, HTTP methods and tools such as browser developer tools
• Must have strong understanding of geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments, such as Microsoft Azure or Amazon Web Services (AWS)
• Execute Operating System updates and ArcGIS software updates to mitigate bugs
• Experience developing technical documentation
• Motivated, highly engaging, and a problem solver

Recommended Qualifications:

• One or more industry-standard IT certificates (Esri, CompTIA, Microsoft, Amazon)
• Experience providing technical support for a distributed and/or disconnected ArcGIS Enterprise environment
• Experience with Python, Noteboooks, and Javascript
• Working knowledge or experience with cloud computing concepts and environments, such as Microsoft Azure or AWS; providing application-level technical support within cloud security, cloud architecture and design, troubleshooting, and/or cloud deployment
• Familiarity with Agile and Scrum methods
• Familiarity with database and web server maintenance

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

The Incident Response and Threat Intelligence Analyst is responsible for detecting, investigating, and responding to cybersecurity incidents, fraud, and digital threats impacting the organization and its affiliates. This role integrates incident response, threat intelligence, digital risk protection, and fraud analysis to proactively identify risks, disrupt malicious activity, and strengthen organizational defenses through actionable intelligence, investigations, and well-documented processes.

Responsibilities 

• Support security and fraud incident response activities in coordination with the virtual Security Operations Center (vSOC) and internal stakeholders, including identification, containment, remediation, and post-incident analysis.
• Enhance digital risk protection, threat intelligence, and social media monitoring programs, delivering timely and actionable intelligence to support operational response and threat modeling.
• Conduct highly confidential digital and fraud investigations and produce clear, defensible investigative reports.
• Monitor and analyze the cyber threat and fraud landscape using OSINT, deep/dark web sources, industry tools, internal telemetry, and the MITRE ATT&CK framework to identify relevant threats, vulnerabilities, indicators of compromise (IOCs), and adversary tactics, techniques, and procedures (TTPs).
• Analyze system logs, transaction data, and user behavior to identify anomalies, high-risk patterns, and indicators of fraud; assess impact and develop mitigation and prevention strategies.
• Develop, maintain, and document incident-response playbooks, threat-intelligence processes, fraud workflows, policies, and procedures to improve operational consistence and effectiveness.
• Assist in producing threat intelligence briefs, metrics, and reports that communicate risk, trends, and business impact to technical and non-technical stakeholders.
• Support security awareness initiatives, including training programs and internal phishing campaigns, to strengthen organizational security and fraud resilience.
• Collaborate across teams to fulfill intelligence requests, support adversary simulation efforts, and align threat intelligence with evolving business objectives.
• Identify opportunities for security automation and SOAR-driven orchestration to improve response time, intelligence quality, and operational scalability across incident response, intelligence, and fraud programs.
• Monitor and identify instances of illegal streaming and piracy utilizing threat intelligence monitoring platforms, and manage the submission and execution of takedown efforts to support anti-piracy and brand protection initiatives.

Qualifications & Skills

• Bachelor’s or Master’s degree (completed or in progress) in Cybersecurity, Information Security, Software Engineering, or a related field.
• Demonstrated experience supporting incident response and conducting in-depth cyber, fraud, or digital investigations using OSINT, social media platforms, industry tools, and internal data sources.
• Strong understanding of malicious adversaries, threat actors, and campaigns, including indicators of compromise (IOCs) and adversary tools, techniques, and procedures (TTPs).
• Ability to handle highly sensitive and confidential information with discretion and professionalism.
• Excellent organizational, time management, documentation, and communication skills, with the ability to clearly articulate complex technical concepts, attack methods, and investigative findings to both technical and non-technical audiences.
• Familiarity with threat intelligence methodologies, analytical frameworks (e.g., MITRE ATT&CK), and intelligence reporting best practices.
• Foreign language proficiency in Spanish, Russian, Farsi, and/or Mandarin is a plus.

Pay Range: $25.00-$30.00 per hour