VSC Fire and Security in Mobile, Alabama is seeking candidates for the position of Operations Manager. 

What we offer:

• Excellent pay based on experience
• Company vehicle and fuel card for applicable positions
• Company cell phone and/or tablet for applicable positions
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Employee apparel program
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• Boot Allowance
• NICET certification test reimbursement
• Opportunities for training and advancement
• All needed Personal Protective Equipment (PPE) provided

What you need:

• Seven to ten (7-10) years of experience in a management role in related field.
• NICET Level III
• Prior contract experience in alarms, sprinkler, inspections, or design.
• Excellent communication skills, professional manner, and the ability to work flexible schedules to accommodate testing and service work in potentially occupied buildings. 
• Seeks new business through follow up of leads, new contracts, specific marketing strategies and the expansion of related services. Prepares proposals and submits estimates to negotiate these contracts with new and established customers.
• Monitor and enforce safety policies and procedures.
• Exceptional attention to detail and communication skills, and ability to meet deadlines.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required):
  • Backflow Certification.
  • College degree

What you will do:

• Responsible for management and supervisor to the division as support to the Division Manager.
• Responsible for creating, maintaining, and developing a client base to meet department goals.
• Assigns and monitors work of service department by making hiring, termination, training, and disciplinary decisions for staff.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.

ABOUT THE TEAM:

Anduril’s Tactical Recon & Strike (TRS) Division is seeking a Program Manager to join our team. Anduril’s Tactical Recon & Strike (TRS) is a division with two missions: 1) build highly capable autonomous drones, and 2) build solid rocket motors at scale. We transform products like Ghost, Anvil, Bolt, and Altius from early concepts into fully operational capabilities by partnering closely with specialist engineering, operations, and production teams. Through our Anduril Rocket Motor Systems (RMS) team, we design and manufacture solid rocket motors using advanced materials, proprietary formulations, and high-volume production methods—delivering safe, reliable propulsion systems that support a wide range of mission requirements. TRS hires software engineers & hardware engineers, who are excited to build across a diverse and powerful portfolio—from autonomous aerial systems to high-performance solid rocket motors. Our teams contribute to highly capable autonomous robotics systems and propulsion products that operate reliably in the most demanding mission environment. We work in close coordination with specialist teams to solve some of the hardest problems facing our customers.

Anduril is seeking a highly skilled, mission-driven, highly organized, detail-oriented, and responsive Program Manager to provide critical tactical support and operational oversight for our strategic defense clients, driving the adoption, expansion, and long-term success of Anduril's cutting-edge Launched Effects. You will serve as a trusted advisor, deeply understanding client operational requirements and translating them into impactful solutions that leverage our solutions. This role requires a unique blend of strategic thinking, technical aptitude, exceptional relationship-building skills, and a passionate commitment to national security. In addition, this role achieves results by focused on the day-to-day management of client accounts, ensuring the smooth deployment, ongoing functionality, and optimal performance of Anduril's Launched Effects solutions. You will be the primary point of contact for operational queries, issue resolution, logistics coordination, and direct support to ensure our military and government customers' success.

• Strategic Client Engagement:
• Serve as the lead point of contact for key defense accounts focused on Launched Effects solutions, establishing and nurturing strong, enduring relationships with military leadership, program offices, and operational end-users.
• Develop a deep understanding of client mission objectives, operational environments, and strategic priorities to proactively identify and position Anduril's Launched Effects products.
• Navigate complex government procurement processes, contracting mechanisms (e.g., DIU, SBIR, OTA), and funding cycles to ensure successful program execution and growth.
• Champion client needs internally, collaborating closely with Anduril's Engineering, Product, and Integration teams to inform product roadmap and ensure timely, high-quality solution delivery.
• Daily Client Operations & Support:
• Serve as the primary point of contact for assigned clients, managing day-to-day communications, operational requests, and urgent support needs related to Launched Effects product line.
• Address client inquiries promptly and effectively, providing direct solutions or coordinating with internal technical support, engineering, and logistics teams for rapid resolution of issues.
• Track and document all client interactions, support tickets, and operational feedback in the CRM system (e.g., Salesforce) with meticulous detail.
• Ensure clients receive timely updates on product enhancements, revisions, and relevant technical documentation.
• Solution Adoption & Growth:
• Drive the successful adoption and integration of Anduril's Launched Effects products into client operations, demonstrating clear mission value and operational superiority.
• Identify and cultivate opportunities for expansion within existing accounts, including upselling new features, capabilities, cross-selling adjacent Anduril technologies, and securing follow-on contracts.
• Develop comprehensive account plans, sales strategies, and proposals that align with client requirements and Anduril's strategic objectives.
• Conduct compelling technical demonstrations, presentations, and product briefings to diverse audiences, from technical specialists to general officers.
• Tactical Execution & Deliverables:
• Coordinate the scheduling and logistics for product demonstrations, training sessions, and field support visits with clients and internal teams.
• Monitor the operational status and usage data of deployed Launched Effects products, proactively identifying potential issues or areas for improvement in coordination with technical teams.
• Process and track client orders for system upgrades, spare parts, consumables, and additional training modules.
• Facilitate contract renewals by ensuring all terms and conditions of current agreements are met and documented.
• Prepare and deliver routine operational status reports, usage metrics, and support summaries to clients and internal stakeholders.
• Internal Coordination & Problem Solving:
• Act as the liaison between client operational teams and Anduril's internal engineering, product, and field support teams to ensure client requirements are accurately relayed and understood for immediate action.
• Troubleshoot basic technical issues on-site or remotely, escalating complex problems to the appropriate technical experts.
• Support the integration and qualification and testing of new Launched Effects system by coordinating client access and feedback.
• Assist in identifying and documenting client needs for future product features based on immediate operational feedback.
• Performance & Reporting:
• Forecast and track key account metrics, including revenue targets, program milestones, and operational deployment success.
• Provide regular, insightful reports to internal leadership on account status, strategic opportunities, competitive landscape, and challenges.
• Manage contract negotiations, ensuring favorable terms that support long-term partnerships and Anduril's business goals.
• Domain Expertise & Market Intelligence:
• Maintain an expert-level understanding of Anduril's Launched Effects product portfolio, including technical specifications, operational advantages, and future development pathways.
• Stay abreast of industry trends in rocket motor systems, applications and defense technologies, as well as evolving national security threats and doctrine.
• Gather and synthesize client feedback and market intelligence to contribute to Anduril's product development and competitive strategy.
• Compliance & Documentation:
• Ensure all client activities comply with contractual agreements, security protocols, and relevant government regulations.
• Maintain accurate and up-to-date client records, contact information, and equipment inventory.

REQUIRED QUALIFICATIONS:

• Education & Experience:
• Bachelor's degree in a technical field (e.g., Engineering, Computer Science), Business Administration, or a related discipline.
• 5+ years of progressive experience in program/project management, sales, or business development within the defense, aerospace, or government contracting sector.
• Demonstrated experience with unmanned aerial systems (UAS), autonomous platforms, AI/ML applications, or Launched Effects technologies is highly desirable.
• Active Secret or Top Secret security clearance, or the ability to obtain and maintain one, is required.
• Demonstrated ability to manage multiple tasks, prioritize effectively, and maintain exceptional attention to detail in a fast-paced environment.
• Proven track record of successfully managing complex client relationships and closing significant contracts with U.S. government entities (DoD, IC, etc.).
• Prior military experience, especially in an operational or procurement role related to advanced systems, is a significant advantage.
• Skills & Competencies:
• Exceptional verbal and written communication skills, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong strategic thinking and problem-solving abilities, with a capacity to connect client needs to innovative technical solutions.
• Proficiency in using CRM software (e.g., Salesforce) for documentation, tracking, and reporting. Includes program management tools.
• Ability to coordinate logistics, schedules, and resources efficiently.
• Highly responsive, proactive, and client-focused with a strong sense of urgency.
• Demonstrated ability to negotiate effectively, manage multiple priorities, and thrive in a fast-paced, high-stakes environment.
• Relentless commitment to supporting national security missions and delivering operational excellence.
• A deep sense of mission and commitment to strengthening national security through technological innovation.
• Ability to travel frequently (up to 50% or more) to client sites, operational environments, and Anduril facilities as required.

ABOUT THE TEAM

Anduril’s Tactical Recon & Strike (TRS) Division is seeking a Technical Program Manager to join our team. Anduril’s Tactical Recon & Strike (TRS) is a division with two missions: 1) build highly capable autonomous drones, and 2) build solid rocket motors at scale. We transform products like Ghost, Anvil, Bolt, and Altius from early concepts into fully operational capabilities by partnering closely with specialist engineering, operations, and production teams. Through our Anduril Rocket Motor Systems (RMS) team, we design and manufacture solid rocket motors using advanced materials, proprietary formulations, and high-volume production methods—delivering safe, reliable propulsion systems that support a wide range of mission requirements. TRS hires software engineers & hardware engineers, who are excited to build across a diverse and powerful portfolio—from autonomous aerial systems to high-performance solid rocket motors. Our teams contribute to highly capable autonomous robotics systems and propulsion products that operate reliably in the most demanding mission environment. We work in close coordination with specialist teams to solve some of the hardest problems facing our customers.

Anduril is seeking a highly skilled, mission-driven, highly organized, detail-oriented, and responsive Program Manager to provide critical tactical support and operational oversight for our strategic defense clients, driving the adoption, expansion, and long-term success of Anduril's cutting-edge Rocket Motor Systems. You will serve as a trusted advisor, deeply understanding client operational requirements and translating them into impactful solutions that leverage our solutions. This role requires a unique blend of strategic thinking, technical aptitude, exceptional relationship-building skills, and a passionate commitment to national security. In addition, this role achieves results by focused on the day-to-day management of client accounts, ensuring the smooth deployment, ongoing functionality, and optimal performance of Anduril's Rocket Motor Systems. You will be the primary point of contact for operational queries, issue resolution, logistics coordination, and direct support to ensure our military and government customers' success.

ABOUT THE JOB

• Strategic Client Engagement:
• Serve as the lead point of contact for key defense accounts focused on Rocket Motor Systems, establishing and nurturing strong, enduring relationships with military leadership, program offices, and operational end-users.
• Develop a deep understanding of client mission objectives, operational environments, and strategic priorities to proactively identify and position Anduril's Rocket Motor Systems.
• Navigate complex government procurement processes, contracting mechanisms (e.g., DIU, SBIR, OTA), and funding cycles to ensure successful program execution and growth.
• Champion client needs internally, collaborating closely with Anduril's Engineering, Product, and Integration teams to inform product roadmap and ensure timely, high-quality solution delivery.
• Daily Client Operations & Support:
• Serve as the primary point of contact for assigned clients, managing day-to-day communications, operational requests, and urgent support needs related to Rocket Motor systems.
• Address client inquiries promptly and effectively, providing direct solutions or coordinating with internal technical support, engineering, and logistics teams for rapid resolution of issues.
• Track and document all client interactions, support tickets, and operational feedback in the CRM system (e.g., Salesforce) with meticulous detail.
• Ensure clients receive timely updates on product enhancements, revisions, and relevant technical documentation.
• Solution Adoption & Growth:
• Drive the successful adoption and integration of Anduril's Rocket Motor systems into client operations, demonstrating clear mission value and operational superiority.
• Identify and cultivate opportunities for expansion within existing accounts, including upselling new features, capabilities, cross-selling adjacent Anduril technologies, and securing follow-on contracts.
• Develop comprehensive account plans, sales strategies, and proposals that align with client requirements and Anduril's strategic objectives.
• Conduct compelling technical demonstrations, presentations, and product briefings to diverse audiences, from technical specialists to general officers.
• Tactical Execution & Deliverables:
• Coordinate the scheduling and logistics for product demonstrations, training sessions, and field support visits with clients and internal teams.
• Monitor the operational status and usage data of deployed Rocket Motor systems, proactively identifying potential issues or areas for improvement in coordination with technical teams.
• Process and track client orders for system upgrades, spare parts, consumables, and additional training modules.
• Facilitate contract renewals by ensuring all terms and conditions of current agreements are met and documented.
• Prepare and deliver routine operational status reports, usage metrics, and support summaries to clients and internal stakeholders.
• Internal Coordination & Problem Solving:
• Act as the liaison between client operational teams and Anduril's internal engineering, product, and field support teams to ensure client requirements are accurately relayed and understood for immediate action.
• Troubleshoot basic technical issues on-site or remotely, escalating complex problems to the appropriate technical experts.
• Support the integration and qualification and testing of new Rocket Motor system by coordinating client access and feedback.
• Assist in identifying and documenting client needs for future product features based on immediate operational feedback.
• Performance & Reporting:
• Forecast and track key account metrics, including revenue targets, program milestones, and operational deployment success.
• Provide regular, insightful reports to internal leadership on account status, strategic opportunities, competitive landscape, and challenges.
• Manage contract negotiations, ensuring favorable terms that support long-term partnerships and Anduril's business goals.
• Domain Expertise & Market Intelligence:
• Maintain an expert-level understanding of Anduril's Rocket Motor system portfolio, including technical specifications, operational advantages, and future development pathways.
• Stay abreast of industry trends in rocket motor systems, applications and defense technologies, as well as evolving national security threats and doctrine.
• Gather and synthesize client feedback and market intelligence to contribute to Anduril's product development and competitive strategy.
• Compliance & Documentation:
• Ensure all client activities comply with contractual agreements, security protocols, and relevant government regulations.
• Maintain accurate and up-to-date client records, contact information, and equipment inventory.

REQUIRED QUALIFICATIONS

• Education & Experience:
• Bachelor's degree in a technical field (e.g., Engineering, Computer Science), Business Administration, or a related discipline.
• 5+ years of progressive experience in program/project management, sales, or business development within the defense, aerospace, or government contracting sector.
• Experience with military operations, rocket motor systems, missile, ballistics, or complex technical product support is highly preferred.
• Active Secret or Top Secret security clearance, or the ability to obtain and maintain one, is required.
• Demonstrated ability to manage multiple tasks, prioritize effectively, and maintain exceptional attention to detail in a fast-paced environment.
• Proven track record of successfully managing complex client relationships and closing significant contracts with U.S. government entities (DoD, IC, etc.).
• Prior military experience, especially in an operational or procurement role related to advanced systems, is a significant advantage.
• Skills & Competencies:
• Exceptional verbal and written communication skills, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong strategic thinking and problem-solving abilities, with a capacity to connect client needs to innovative technical solutions.
• Proficiency in using CRM software (e.g., Salesforce) for documentation, tracking, and reporting. Includes program management tools.
• Ability to coordinate logistics, schedules, and resources efficiently.
• Highly responsive, proactive, and client-focused with a strong sense of urgency.
• Demonstrated ability to negotiate effectively, manage multiple priorities, and thrive in a fast-paced, high-stakes environment.
• Relentless commitment to supporting national security missions and delivering operational excellence.
• A deep sense of mission and commitment to strengthening national security through technological innovation.
• Ability to travel frequently (up to 50% or more) to client sites, operational environments, and Anduril facilities as required.

Summary

The Referral Manager will visit law firms throughout their territory to develop relationships with the lawyers, present our value proposition, educate them, and keep them up to date on the different service areas and opportunities Morgan & Morgan has to offer. The goal is to develop a strong book of business that will yield a robust number of leads.

The ideal candidate will be a self-motivated, take initiative, technologically competent, charismatic, consistent individual, with good people skills, and present themselves in a well-dressed, professional, and classy persona.

This Referral Manager must be located within an hour of Birmingham.

Responsibilities

• Organize and plan their day/week in advance. This will include, setting up meetings with new law firms, follow up calls and emails.
• Remain engaged with all Active and Prospective accounts
• Utilize oversight over their leads to ensure that they are being handled in the most effective manner
• Attend all sales meetings, events, and internal training seminars
• Acquire an abundance of leads
• Remain engaged with all Accounts/Referral partners
• Prospecting and meeting firms daily in-person    
• Consistently beat expectations and goals
• Build and maintain client relationships
• Track and record metrics throughout sales process
• Meet and exceed financial goals
• Understand and keep up to date with industry and competitive landscape knowledge

Qualifications

• High School Diploma or GED, required | Bachelors degree, preferred
• 3+ years of Business Development or Account Management Experience, preferably in Legal Sales
• Established relationships with PI firms in the area 
• Strong written and verbal communication skills
• Strong organizational skills
• Proficiency in Microsoft Office
• Ability to harness financial data to inform decisions

This position is a base salary + generous bonus structure. 

#LI-EM2

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
   
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualifications

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

#LI-KL1

The Service Manager manages and supervises the repair and maintenance of the property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair, and ensures that the property’s premises and facilities are kept clean and hygienic in alignment with Fairstead's safety policies and standards. 

**Sign-on Bonus $2,500: $1250 to be paid out upon onboarding and $1250 to be paid out after 90 days! 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software a plus. 

The Area Service Manager manages the maintenance and upkeep of their assigned portfolio, including buildings, grounds, and building systems. The Area Service Manager ensures efficient and smooth workflow. Working collaboratively with the Community Manager, the Area Service Manager will set goals and objectives, coordinate their staff, producing progress reports and presentation.  

This role will oversee the Maintenance function for a portfolio of properties located in Tuscaloosa, Boaz, and Albertville.  

RESPONSIBILITIES: 

• Collaborates with the Community Managers to implement and maintain preventative maintenance programs. 

• Coordinates compliance with local, state, and federal building codes and guidelines, MSDS, OSHA, EPA regulations, fire codes and other relevant rules and regulations.  

• Coordinates with approved contractors and vendors.  

• Along with Service Managers, conducts regular inspections of all Building Systems including fire extinguishers, sprinkler, and alarm systems. 

• Works closely with Regional Manager and Community Manager in creating, scheduling capital budgets. 

• Coordinates with Regional Manager annual maintenance programs for apartments and common areas. 

• Coordinates with Service Managers for necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.  

• Along with Service Manager, ensures the grounds of the property are maintained including landscaping and snow removal. Coordinates the removal of garbage and trash for the property. 

• Coordinates Staffing schedules with Service Manager to ensure the proper maintenance of office public spaces, residential apartments, and grounds.  

• Responsible for all REAC Inspections. 

• Maintains inventory control for all general supplies' parts and equipment. 

• Maintains all required maintenance files. 

• Schedules and conducts training sessions and department meetings. 

• Informs Regional Manager and Community Manager of any resident issues or concerns.  

• Understands and implements the role of the department’s safety and disaster plan.  

• Participates in safety committee meetings. 

• Attends all required training, in-service, and staff meetings.  

• Along with the Service Managers, ensures that all company uniform and grooming standards for the department are followed. 

• Along with the Service Manager’s, strives to maintain a safe working environment through the preservation of equipment and the achievement of safe working practices. 

• Maintains a positive and professional demeanor towards residents, visitors, families, and co-workers. 

• Adheres to all policies and procedures of the Fairstead Management. 

• Performs other duties as assigned. 

BENEFITS:  

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience is required to qualify for the position. 

• 5 to 7 years of related experience in property management dealing with rent stabilization and affordable housing properties. 

• Great Organization and Project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Knowledgeable in Yardi Software and RealPage is required. 

• Strong analytical skills and detail orientation. 

• Strong communication skills and leadership skills. 

• Experience with managing remote staff. 

• Purchase and contract renewal negotiation experience. 

• Able to effectively present and information and respond to questions from management, vendors, and associates. 

The Area Service Manager manages the maintenance and upkeep of their assigned portfolio, including buildings, grounds, and building systems. The Area Service Manager ensures efficient and smooth workflow. Working collaboratively with the Community Manager, the Area Service Manager will set goals and objectives, coordinate their staff, producing progress reports and presentation.  

This role will oversee the Property Maintenance function for 4 properties located in Mobile and Whistler

RESPONSIBILITIES: 

• Collaborates with the Community Managers to implement and maintain preventative maintenance programs. 

• Coordinates compliance with local, state, and federal building codes and guidelines, MSDS, OSHA, EPA regulations, fire codes and other relevant rules and regulations.  

• Coordinates with approved contractors and vendors.  

• Along with Service Managers, conducts regular inspections of all Building Systems including fire extinguishers, sprinkler, and alarm systems. 

• Works closely with Regional Manager and Community Manager in creating, scheduling capital budgets. 

• Coordinates with Regional Manager annual maintenance programs for apartments and common areas. 

• Coordinates with Service Managers for necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.  

• Along with Service Manager, ensures the grounds of the property are maintained including landscaping and snow removal. Coordinates the removal of garbage and trash for the property. 

• Coordinates Staffing schedules with Service Manager to ensure the proper maintenance of office public spaces, residential apartments, and grounds.  

• Responsible for all REAC Inspections. 

• Maintains inventory control for all general supplies' parts and equipment. 

• Maintains all required maintenance files. 

• Schedules and conducts training sessions and department meetings. 

• Informs Regional Manager and Community Manager of any resident issues or concerns.  

• Understands and implements the role of the department’s safety and disaster plan.  

• Participates in safety committee meetings. 

• Attends all required training, in-service, and staff meetings.  

• Along with the Service Managers, ensures that all company uniform and grooming standards for the department are followed. 

• Along with the Service Manager’s, strives to maintain a safe working environment through the preservation of equipment and the achievement of safe working practices. 

• Maintains a positive and professional demeanor towards residents, visitors, families, and co-workers. 

• Adheres to all policies and procedures of the Fairstead Management. 

• Performs other duties as assigned. 

BENEFITS:  

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience is required to qualify for the position. 

• 5 to 7 years of related experience in property management dealing with rent stabilization and affordable housing properties. 

• Great Organization and Project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Knowledgeable in Yardi Software and RealPage is required. 

• Strong analytical skills and detail orientation. 

• Strong communication skills and leadership skills. 

• Experience with managing remote staff. 

• Purchase and contract renewal negotiation experience. 

• Able to effectively present and information and respond to questions from management, vendors, and associates. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

 This role will be supporting 3 properties in Florence Area. - Heatherwood Apartments, Weeden Heights Apartments and Mars Hill Manor Apartments

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV, Yardi and Realpage.

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude. 

The Senior Community Manager oversees, plans, and manages the day-to-day operations of properties in their portfolio. They are responsible for managing all on-site compliance activities and for the overall performance of the portfolio, which includes direct oversight of the marketing program and financial performance.

RESPONSIBILITIES:

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA) and Fair Credit Reporting Act.
• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develops responses to regulatory agencies in coordination with the Compliance Department.
• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
• Assisting tenants with requests, questions, problems, and complaints.
• Monitors tenant and complex wide arrears and litigation cases.
• Attend monthly arrears meeting.
• Documents lease violations and coordinate evictions.
• Direct collection of monthly rents and late fees, process applications and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. Alerting staff of move ins, move outs, any emergencies.
• Supervises, directs, and monitors the preventive, routine and emergency maintenance/repairs and is compliant with all regulations.
• Consistently works to clear HPD (Housing Preservation and Development), ECB, DOB violations.
• Coordinates vendor bids and contractor quotes.
• Conducts and documents unit inspections.
• Conduct bi-annual walk throughs with Building Superintendent.
• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
• Attend weekly construction meeting.
• Provide and obtain updates on various ongoing construction projects/unit renovations.
• Work with construction team on avoiding violations, inspections, necessary access.
• Prepare monthly financial cover sheet.
• Attending monthly financial catch-up meeting and monitoring budgets.
• Performs other related duties as required.

BENEFITS:

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS: 

• 4 to 6 years of progressive management experience, including overseeing on‑site teams across multiple properties within property management, senior housing, hospitality, retail, or related service‑focused industries.
• Strong expertise in affordable housing compliance, holding a COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Bachelor’s degree preferred, or equivalent combination of extensive industry experience and professional certifications.
• A flexible, outgoing, authentic, and confident leadership style, well‑suited for guiding diverse teams across multiple senior communities.
• Ability to thrive in an informal, collaborative, yet fast‑paced environment, adapting quickly to shifting priorities and regulatory demands.
• Demonstrates an entrepreneurial mindset, continuously seeking new opportunities to improve operations, elevate resident satisfaction, and drive performance across multiple sites.
• Skilled at promoting internal growth, identifying talent, and helping build and strengthen community management teams.
• EIV (Enterprise Income Verification) proficiency, ensuring all HUD and LIHTC files across senior communities remain audit‑ready.
• Experience with Yardi and RealPage, with the ability to support, train, and troubleshoot for site teams.
• TCS (Tax Credit Specialist) certification for management of LIHTC properties or ability to obtain.
• Excellent interpersonal skills with the ability to effectively communicate with a wide range of residents, staff, vendors, and stakeholders.
• Proficient in Microsoft Office Suite, with strong administrative and reporting capabilities.
• Proven ability to build strong relationships with team members, residents, service providers, and community partners—especially within senior populations.
• Demonstrated success in multi‑tasking, prioritizing, and meeting tight deadlines in a multi‑property environment.
• Proactive problem solver with the ability to identify issues in advance, investigate root causes, evaluate options, and drive team‑aligned solutions.
• Strong time‑management and prioritization skills; consistently meets deadlines and leverages opportunities to enhance operational performance.
• Continuously seeks new, productive, and innovative ways to make a positive impact across all assigned senior communities.

The Senior Community Manager oversees, plans, and manages the day-to-day operations of properties in their portfolio. They are responsible for managing all on-site compliance activities and for the overall performance of the portfolio, which includes direct oversight of the marketing program and financial performance.

RESPONSIBILITIES:

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA) and Fair Credit Reporting Act.
• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develops responses to regulatory agencies in coordination with the Compliance Department.
• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
• Assisting tenants with requests, questions, problems, and complaints.
• Monitors tenant and complex wide arrears and litigation cases.
• Attend monthly arrears meeting.
• Documents lease violations and coordinate evictions.
• Direct collection of monthly rents and late fees, process applications and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. Alerting staff of move ins, move outs, any emergencies.
• Supervises, directs, and monitors the preventive, routine and emergency maintenance/repairs and is compliant with all regulations.
• Consistently works to clear HPD (Housing Preservation and Development), ECB, DOB violations.
• Coordinates vendor bids and contractor quotes.
• Conducts and documents unit inspections.
• Conduct bi-annual walk throughs with Building Superintendent.
• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed.
• Attend weekly construction meeting.
• Provide and obtain updates on various ongoing construction projects/unit renovations.
• Work with construction team on avoiding violations, inspections, necessary access.
• Prepare monthly financial cover sheet.
• Attending monthly financial catch-up meeting and monitoring budgets.
• Performs other related duties as required.

BENEFITS:

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS: 

• 4 to 6 years of progressive management experience, including overseeing on‑site teams across multiple properties within property management, senior housing, hospitality, retail, or related service‑focused industries.
• Strong expertise in affordable housing compliance, holding a COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Bachelor’s degree preferred, or equivalent combination of extensive industry experience and professional certifications.
• A flexible, outgoing, authentic, and confident leadership style, well‑suited for guiding diverse teams across multiple senior communities.
• Ability to thrive in an informal, collaborative, yet fast‑paced environment, adapting quickly to shifting priorities and regulatory demands.
• Demonstrates an entrepreneurial mindset, continuously seeking new opportunities to improve operations, elevate resident satisfaction, and drive performance across multiple sites.
• Skilled at promoting internal growth, identifying talent, and helping build and strengthen community management teams.
• EIV (Enterprise Income Verification) proficiency, ensuring all HUD and LIHTC files across senior communities remain audit‑ready.
• Experience with Yardi and RealPage, with the ability to support, train, and troubleshoot for site teams.
• TCS (Tax Credit Specialist) certification for management of LIHTC properties or ability to obtain.
• Excellent interpersonal skills with the ability to effectively communicate with a wide range of residents, staff, vendors, and stakeholders.
• Proficient in Microsoft Office Suite, with strong administrative and reporting capabilities.
• Proven ability to build strong relationships with team members, residents, service providers, and community partners—especially within senior populations.
• Demonstrated success in multi‑tasking, prioritizing, and meeting tight deadlines in a multi‑property environment.
• Proactive problem solver with the ability to identify issues in advance, investigate root causes, evaluate options, and drive team‑aligned solutions.
• Strong time‑management and prioritization skills; consistently meets deadlines and leverages opportunities to enhance operational performance.
• Continuously seeks new, productive, and innovative ways to make a positive impact across all assigned senior communities.

#Indeed

The Service Manager manages and supervises the repair and maintenance of property buildings. They ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property to ensure operational effectiveness. The Service Manager oversees operational efficiency of all electrical equipment and mechanical systems through inspection and repair and ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards. 

RESPONSIBILITIES: 

• Supervision of other maintenance employees. 

• Taking a leadership position on special projects. 

• Perform a variety of skilled maintenance and repair tasks.  

• Strong knowledge of accident and safety precautions.  

• Proficient in a specific trade with general maintenance and repair skills. 

• Work independently on routine projects and receive assistance for more complex projects. 

• Occasional need to work overtime for special projects or emergencies. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years experience in property maintenance. 

• Proficient in a specific trade with general maintenance and repair skills. 

• Knowledge of tools, techniques, and terminology of building and mechanical trades. 

• Strong knowledge of accident and safety precautions.  

• Knowledge and experience using a variety of tools and equipment to complete tasks.  

• Great organization and project management skills. 

• Able to implement and improve policies and procedures. 

• Proficient in Microsoft Office Suite. 

• Being knowledgeable in Yardi Software a plus. 

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

Seeking talent near: Birmingham, AL; Tampa, FL; Atlanta, GA; Knoxville, TN

Position Summary:

This role is responsible for coaching, leading, and developing a high-performing team of Long-Term Care (LTC) Sales Specialists. As a first-line leader, this position serves as a key resource to the team and the organization, bringing expertise in disease state knowledge, the selling process, product portfolio, and customer engagement within the LTC environment.

Primary Responsibilities:

People Leadership

• Recruit, interview, and hire top-performing sales specialists.
• Build and model a customer-centric culture by establishing strong relationships with key customers.
• Motivate and inspire the team around a shared vision and business objectives.
• Plan and execute effective sales meetings and performance discussions.
• Represent Acadia’s mission, values, and standards both internally and externally.
• Ensure compliance with all company policies, procedures, and regulatory requirements.

Sales Coaching & Talent Development

• Conduct regular field visits and provide timely, actionable coaching focused on customer engagement, territory management, and account execution.
• Assess sales behaviors, providing recognition for strong performance and identifying development opportunities as needed.
• Address performance and personnel issues promptly and professionally.
• Partner with sales specialists to develop and execute individualized development plans that support success in current roles and future career growth at Acadia.

Business & Performance Management

• Establish clear performance expectations and hold the team accountable to results.
• Drive alignment through effective business planning, execution, and review processes.
• Develop, manage, and adhere to budgets.
• Monitor, analyze, and interpret business performance metrics; make adjustments as needed.
• Consistently meet or exceed sales and performance expectations.

Cross-Functional Partnership

• Participate in cross-functional and corporate initiatives that support broader organizational goals and community impact.
• Partner with cross-functional stakeholders to develop and execute regional strategic business plans that drive growth.
• Collaborate with the Commercial Effectiveness and Training teams to support new hire onboarding and ongoing skill-based development.
• Provide frontline insights and feedback to the Commercial Brand team to support the development of innovative, compliant resources that advance organizational and patient-focused objectives.

Education/Experience:

External Candidate Requirements:

• Bachelor’s degree in Business, Life Sciences, or a related field.
• Minimum of 5 years of progressively responsible experience in pharmaceutical or medical sales, including at least 2 years of sales management experience.
• Neuroscience experience preferred; prior LTC experience strongly preferred.

Internal Candidate Requirements: 

• Minimum of 2 years with Acadia in role, with a consistent track record of strong sales performance.
• Performance ranked in the top 25% for at least two of the last three performance years.
• Performance Management rating of “Achieving” or higher for all applicable eligibility years.
• Demonstrated leadership readiness, evidenced through behaviors such as:

• Coaching, mentoring, or onboarding support of peers
• Leading initiatives, projects, or pilots that influence team or regional outcomes
• Strong collaboration, decision-making, and accountability consistent with people leadership expectations
• Completion or eligibility for Acadia’s Emerging Leaders Program, when applicable
• Consistent demonstration of Acadia values, with no adverse performance management actions within the prior 12 months.

Required Knowledge, Skills, and Abilities:

• Strong field leadership, coaching, and performance management skills.
• Excellent interpersonal, communication, and presentation skills, including the ability to deliver clear verbal and written evaluations.
• Ability to build, maintain, and expand relationships with key customers and medical community stakeholders.
• Strategic thinking skills with the ability to anticipate future business opportunities and evolving customer needs.
• Strong organizational skills, initiative, and self-motivation.
• Demonstrated ability to lead collaborative teams, prioritize effectively, and allocate resources to achieve business objectives.
• High standards of professionalism, integrity, and the ability to operate effectively in a highly regulated environment while maintaining confidentiality.
• Requires up to 80% travel, including frequent overnight and occasional after‑hours travel, based on territory geography and business needs.
• Must possess a valid driver’s license with an acceptable driving record.
• Must reside within the assigned region or an adjacent region and be located near a major airport to support extensive travel requirements.

Scope:

Provides leadership and guidance to sales specialists to achieve departmental and organizational goals in accordance with established policies and timelines. Assignments are received as objectives, with discretion in determining methods and resource utilization. This role addresses issues of moderate complexity requiring evaluation of multiple factors and an understanding of functional objectives and industry trends. Decisions may impact short-term business results and operating costs.

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

#LI-REMOTE #LI-CA1