Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

This role exists to keep Swedish clinic coverage accurate and dependable, turning staffing plans into rotas that protect service levels for members. Working inside Operations Planning, the Workforce Coordinator owns rota governance for assigned clinics and uses the workforce management system and automation to cut manual admin, freeing clinic leads to focus on care (Tech-Enabled, Human-Centred).

What You'll Deliver in the First 6-12 Months

• Publish accurate, on-time bi-weekly or monthly rotas for all assigned Swedish clinics, resolving late changes and backfills without service disruption (Member-First, Always).

• Cut recurring coverage gaps through daily tracking and proactive escalation to bank pools and agency partners before they become risks.

• Configure and maintain automations in Quinyx that measurably reduce manual scheduling admin (Tech-Enabled, Human-Centred).

• Deliver weekly staffing packs, coverage percentage, overtime, utilisation, that clinic leadership can act on without rework.

• Keep HRIS, payroll, and WFMS data synchronised, reducing payroll queries tied to timesheet errors.

Minimum Qualifications

• Scheduling or rota coordination, clinic operations, or workforce administration experience

• Comfortable in Excel, filters, lookups, pivot basics, conditional formatting, able to analyse CSVs and spot anomalies.

• Hands-on experience with a WFMS or scheduling system such as Quinyx, Deputy, UKG, or Rotageek, or a strong appetite to learn one fast.

• Excellent written and verbal communication in English.

• Comfortable owning last-mile admin that keeps rotas accurate under time pressure.

Preferred Qualifications

• Experience in multi-site healthcare or shift-based operations.

• Direct hands-on experience with Quinyx specifically.

• Exposure to automating manual workflows using AI or scripting tools.

About titles at Neko

We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.

Hiring Process

Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.