REEDS Jewelers is excited to post this important position to join our team.

Our Watch Refinishers inspire customers with quality craftsmanship in high-end luxury watch brands.  Our talented team contributes to department and corporate profitability through polishing, refinishing, and restoring watch cases, bracelets, and components to luxury standards, and cleaning services.

Primary Responsibilities:

• Demonstrate the REEDS’ Mission and Core Business Values.
• Responsible for contributing to the successful profitable operations of the individual store or Central Watch Repair and parts department.
• Responsible for performing polishing and refinishing of watch cases, bracelets, and components, ensuring high-end luxury finish.
• Responsible for understanding the specific care requirements of different watch materials, including stainless steel and precious metals.
• Responsible for utilizing specialized polishing and buffing tools, including hand-finishing techniques, with precision and attention to detail.
• Responsible for ensuring that all polishing work adheres to Rolex (and other luxury Swiss watch brands) standards and specifications, maintaining the integrity of the timepiece.
• Responsible for providing professional cost estimates of any required watch refinishing.
• To complete in a professional and timely manner.
• Responsible for Company owned tools, equipment and specialized inventory. 
• Conduct business affairs in a legal and ethical manner

REEDS Jewelers proudly celebrates its 79th Anniversary in 2025, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between.

With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application!

Requirements

High School Diploma/Equivalent or better

3+ years previous watch refinishing experience

Must have proven written and verbal communication skills

Rolex trained (preferred)

Benefits

REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.