Jobs Companies Biffa Waste Services Waste Management Representative

About this Waste Management Representative role at Biffa Waste Services

Biffa Waste Services · Aylesbury, Aylesbury, United Kingdom

Waste Management Representative (Customer Service - South Oxfordshire Council Team )

  • £26,852 Salary
  • Aylesbury (Office based)
  • Full time / permanent
  • Full Time - 40 hours per week

Working as part of our dedicated Customer Service team as a Waste Management Executive you will be joining a well-established, fun and energetic organisation where we provide a point of contact for the customer to establish and maintain a high level of customer satisfaction.

We are looking for someone who is enthusiastic about customer service, has excellent customer service skills, attention to detail, positive attitude and the ability to keep calm under pressure. Ideally you will have some experience within a customer service environment. Knowledge of Microsoft Office would be helpful but not essential as we are able to provide on the job training.

And here’s why you’ll love it at Biffa.

  • On-the-job training
  • 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays
  • Access to Biffa Perkz – high street discounts for you and your family
  • Pioneering family-friendly policies

We’re here to change the way people think about waste

Whether we’re turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions.  Over 11,000 people around the country trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

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About Biffa Waste Services

Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company.

We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation services

Our Vision

To be the leader in UK sustainable waste management.

Our Purpose

We're here to change the way people think about waste.

Our values truly reinforce what we are all about:

We act as a team

- We are working towards a common goal

- We look out for each other

- We all have an equal voice and respect each other

We make things happen

- We are hands on and get stuck in

- We find a way

- We go the extra mile and always deliver

We do the right thing

- We are honest, transparent and responsible for our actions

- We keep our promises

- We build trust by being consistent and fair

We take pride in what we do

- We continually develop our knowledge and expertise

- We know our work matters

- We take price in a job well done


We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.

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