Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.
Required skills -
- Flair of language in ability to deliver training and face the internal and internal training students.
- Ability to learn the complex telecom technologies and PW features to explain in simple terms.
- Learning attributes to explore the AI and next gent training tools to improve the training delivery to next level of proficiency.
- Open to learn and share the knowledge in your career path to make PW training with excellent delivery framework.
What you will do -
- Set up training labs for training delivery and documentation team for
- Develop and support product training and user documentation
- Provide support to techpub team for user guides, system workflows, feature descriptions, and operational procedures
- Work closely with cross-functional teams to understand system architecture, workflows, and feature behavior
- Collaborate regularly with techpub, Dev/QA teams to align documentation with system usage flows, practical application scenarios, and knowledge dissemination needs
- Independently explore product functionalities and venues for internal and external training development and delivery plans
- Review and enhance existing training and documentation for technical accuracy, completeness, and usability
- Identify gaps, inconsistencies, and ambiguities in technical content and proactively resolve them
- Reduce dependency on SMEs by building strong working knowledge of the product and its deployment scenarios
- Support knowledge sharing across teams by explaining system behavior, guiding peers, and contributing to internal knowledge assets
- Leverage modern tools, including AI-assisted workflows, to improve efficiency in content creation and validation.