Role Overview 

As a Staff Technical Program Manager at Kaseya, you will lead high-impact, cross-platform technical programs that span multiple SaaS products, engineering organizations, and business functions. You will operate as a force multiplier for engineering and product leadership—driving execution rigor, dependency management, and delivery predictability across complex initiatives such as platform integrations, modernization efforts, reliability improvements, and enterprise-scale launches. 

This role requires strong technical depth, systems thinking, executive communication, and the ability to influence across a highly matrixed organization. 

Key Responsibilities 

Program Leadership & Delivery 

• Own and drive end-to-end execution of large, cross-functional technical programs impacting multiple Kaseya products and platforms. 

• Translate company-level priorities into clear program plans, milestones, success metrics, and delivery commitments. 

• Actively manage scope, risks, dependencies, and tradeoffs across engineering, product, security, infrastructure, and operations teams. 

• Ensure programs are delivered with high quality, security, and reliability standards appropriate for MSP and enterprise customers. 

Technical & Architectural Partnership 

• Partner closely with engineering leaders and architects to understand system design, platform constraints, and technical risks. 

• Drive alignment on architecture decisions, sequencing, and integration strategies, especially across acquired products. 

• Develop technical fluency across Kaseya’s SaaS platforms, APIs, data flows, and cloud infrastructure. 

Stakeholder & Executive Communication 

• Serve as the single-threaded owner for program health, communicating clearly with senior engineering, product, and executive leaders. 

• Produce crisp executive-level updates that highlight progress, risks, mitigation plans, and decision points. 

• Facilitate decision-making across organizations with competing priorities and limited resources. 

Operational Excellence & Scale 

• Establish scalable program management frameworks, operating rhythms, and tooling to support Kaseya’s growth. 

• Identify systemic execution gaps and drive improvements in planning, dependency management, and delivery predictability. 

• Mentor and influence other TPMs, helping raise the bar for technical program management across the organization. 

Minimum Qualifications 

• 10+ years of experience in Technical Program Management, Engineering Program Management, or equivalent roles in SaaS or cloud-based software environments. 

• Strong technical foundation with the ability to engage deeply in architecture, APIs, data, and cloud-native systems. 

• Proven experience leading multi-team, multi-product programs with significant technical and organizational complexity. 

• Exceptional written and verbal communication skills, including experience presenting to senior leadership. 

• Demonstrated ability to influence without authority in a fast-paced, matrixed organization. 

Preferred Qualifications 

• Experience working on platform integration, M&A integration, or large-scale SaaS modernization initiatives. 

• Familiarity with cloud platforms (AWS preferred), distributed systems, and enterprise-grade security requirements. 

• Experience supporting B2B, IT management, security, or MSP-focused products. 

• Strong working knowledge of Agile and hybrid delivery models. 

• Prior experience mentoring TPMs or acting as a program leader across multiple initiatives.