Jobs Companies HelloFresh Staff Backend Engineer, Customer Value Optimisation

About this Staff Backend Engineer, Customer Value Optimisation role at HelloFresh

HelloFresh · New York, NY, United States

The Role

We're looking for a Staff Backend Engineer to join our Customer Value Optimization (CVO) tribe at HelloFresh. This is a high-impact individual contributor role sitting at the intersection of Data Science and Backend Engineering — you'll be the technical bridge that turns ML models into reliable, scalable production systems.

You'll work across squads within the CVO tribe, partnering closely with Data Scientists and Backend Engineers to define how we serve ML models at scale, raise the technical bar, and accelerate the tribe's ability to deliver value to our customers.

What you’ll do

  • Design, build, and own robust, scalable infrastructure for live serving of ML models in production
  • Act as the technical bridge between Data Science and Backend Engineering teams within the CVO tribe — translating DS needs into scalable engineering solutions
  • Define and drive best practices for model serving, APIs, and system design across squads
  • Lead cross-squad technical initiatives, from architecture decisions to hands-on implementation
  • Partner with Data Scientists to ensure models are production-ready — performant, observable, and maintainable
  • Contribute to tribe-wide engineering standards and shape the technical roadmap
  • Mentor and support engineers across squads without direct line management responsibility

What you’ll bring

  • 7+ years of backend engineering experience, with a strong foundation in Python
  • Proven experience building and operating ML model serving systems or ML platforms in production
  • Deep understanding of distributed systems, APIs, and microservices architecture
  • Strong track record of working across team boundaries to deliver complex, cross-functional projects
  • Excellent communication skills — able to work fluently with Data Scientists, Machine Learning Engineers, and Data Engineers
  • A collaborative, low-ego approach with strong technical judgment

Nice to Have

  • Experience with ML frameworks and serving tools
  • Familiarity with feature stores, model registries, or MLOps tooling
  • Background in e-commerce, subscription, or personalization domains
New York Pay Range
$156,800$261,300 USD
Colorado Pay Range
$146,600$244,300 USD
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How this Backend Engineer salary compares

This role pays $209,050/yrin line with the typical range for Backend Engineer roles.

$163,950 median $177,075 $221,063

Typical range $166,725–$210,788/yr, from 16 comparable Backend Engineer listings on JobsRadar (pay annualized to USD). See Backend Engineer salary insights →

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit company. In Q1 2020 alone we provided 111 million meals to 4.2 million households worldwide in 14 countries across 3 continents. 

HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.

Making dinner a delicious achievement – not just another meal – takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.

Our offices across the globe from New York to Berlin, London to Sydney are filled with more than 7,000 high-performing and ambitious talents from over 70 countries. We’re always looking for new ingredients to spice up our recipe, so join us now!

See all jobs at HelloFresh →

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