Event Services is the functional area, within the Organizing Committee that is in charge to plan, design and provide a safe and welcoming visit to all ticketed events at the official venues. 

The Event Visitor Services Senior Associate, Design Services is an organized and technical design professional responsible for the updating and maintenance of EVS venue floor plans for the Los Angeles 2028 Olympic Games.  

This role is integral to guarantee the accurate planning of venue and Event Services spaces and will oversee requests for the updating, printing and maintenance of venue CAD diagrams. 

Key Responsibilities  

• Liaise with VNI/EVM to procure and update venue design files 

• Integrate with Event Services Managers in the development of venue maps for all locations 

• Adjust venue maps to create appropriate EVS Baseline Maps 

• Development of mapping timelines and management of schedule 

• Development of schematic mapping system to represent the following; 

• Staff roles and positions through different stages of the operation 

• Spectator and staff amenities 

• Supervisor and Team Leader areas and radio call signs 

• Constituent flows for major groups 

• Accreditation zones 

• Signage maps 

• EVS barricade designs 

• Determine resource estimations  

• Manage printing, copying and distribution resources 

• Other mapping tasks and duties as required   

Background and Requirements  

• Bachelor's degree required or preferred    

• Certifications required or preferred  

• Proven experience working in an international sports or events organization 

• Proven experience (4+ years) working in a drafting role 

• Proficient in AutoDesk/AutoCAD 

• Experience in managing a team responsible for creating and implementing changes to CAD diagrams  

• Builds credibility, respect, and trust with others through depth of understanding and knowledge 

• Provides creative and innovative solutions 

• Excellent English skills, including writing, communication, and presentation 

• Results driven with an ability to meet deadlines 

• Relevant tertiary qualifications 

• Experience or knowledge of local culture will be an added benefit  

Physical Requirements and Working Conditions  

• Available to work onsite in our Downtown Los Angeles-based office.   

• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.    

• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.    

• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.  

• Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.  

Expectations  

• Strong attention to detail and high standards for quality output. 

• Ability to manage numerous tasks with a high level of detail at the same time. 

• Generates ideas to improve processes and create efficiencies 

• Ability to work collaboratively effectively with other stakeholders 

• Ability to work under pressure and under tight timelines with proficient Project Management skills 

• Strong written and oral communication 

• Proficient in Microsoft suites