We are looking for a Senior Accounts Receivable Specialist to manage and support the full accounts receivable cycle while working closely with a U.S.-based finance team. This role requires a professional with solid AR experience, excellent English communication skills, and the confidence to interact directly with customers regarding outstanding balances, payment discrepancies, and account inquiries.

The ideal candidate is detail-oriented, proactive, highly organized, and enjoys collaborating across teams to ensure accurate financial records, timely collections, and healthy cash flow.

Key Responsibilities

• Manage the full Accounts Receivable cycle, including invoicing, collections, cash application, and account reconciliations.
• Monitor customer accounts and follow up on outstanding invoices and past-due balances.
• Communicate professionally with customers via phone and email to resolve billing questions, payment issues, and account discrepancies.
• Apply and reconcile incoming payments accurately.
• Investigate and resolve account discrepancies in a timely manner.
• Maintain accurate AR records and supporting documentation.
• Support month-end close activities related to Accounts Receivable.
• Collaborate closely with Accounting and Finance teams to ensure accurate financial reporting.
• Escalate complex collection issues when appropriate.
• Build positive relationships with both internal stakeholders and external customers.

Requirements

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• Approximately 5 years of Accounts Receivable experience.
• Experience managing the full Accounts Receivable cycle.
• Experience supporting U.S.-based companies or clients.
• Advanced English (written and spoken).
• Comfortable communicating with customers over the phone regarding payments and account-related issues.
• Strong analytical, problem-solving, and organizational skills.
• High attention to detail and ability to manage multiple priorities.
• Ability to work effectively in a collaborative team environment.

Nice to Have

• Experience working with healthcare organizations or within the U.S. healthcare industry.
• Familiarity with Medicaid, Medicare, medical billing, insurance claims, or healthcare Accounts Receivable processes.
• Experience with Revenue Cycle Management (RCM) or healthcare billing systems.
• Valid U.S. Visa.

Benefits

• Monthly Salary: MXN $30,000 - $35,000 Before taxes
• Christmas Bonus: 30 days, to be paid in December.

• Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
• Minor Medical Insurance
• Dental Insurance: Always smile with confidence!
• Life Insurance: (Death and MXN Disability)
• Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
• Cell Phone Reimbursement & Transportation Subsidy.
• Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
• Multicultural Exposure: Work with operations within Mexico and United States.
• MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
• Exclusive Discounts: Benefits with different companies for being part of MezTal.
• Academic Agreements: Access to national universities and language schools.