Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.

At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premier-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

About the Role

We’re looking for a Software Engineer I to build and maintain backend services and APIs that power WATI’s SaaS platform. You’ll collaborate with cross-functional teams to deliver new features, ensure system reliability, and continuously improve performance and deployment efficiency.

Key Responsibilities

• Develop, test, and maintain backend services and APIs that power WATI’s SaaS platform and WhatsApp Business solutions.
• Work closely with frontend, mobile, and product teams to deliver new features and improvements efficiently.
• Write clean and maintainable code, and contribute to system design discussions and code reviews.
• Help troubleshoot, debug, and optimize performance across different components.
• Support continuous improvement in development workflow, CI/CD, and deployment processes.
• Keep up to date with new technologies and suggest ideas to enhance product performance and scalability.

Requirements

• Bachelor’s degree or above in Computer Science, Engineering, or related field.

• Around 3–5 years of experience in backend or full stack development.
• Required: Experience with backend development using C# or Golang.
• Familiarity with databases (SQL or NoSQL) and RESTful APIs ; experience with MongoDB or PostgreSQL is a plus.
• Basic understanding of version control (Git) and cloud deployment (AWS / GCP / Azure).
• Nice to have: Exposure to frontend development using JavaScript or TypeScript is a plus.
• (Optional) Familiarity with frontend frameworks like React, React Native, etc. would be an advantage.
• A proactive learner who enjoys solving problems collaboratively in a fast-paced environment.

Benefits

• Be part of a diverse, globally distributed team.
• Enjoy a collaborative, transparent, and empowering culture.
• Competitive compensation and flexible working arrangements.
• Work at the forefront of SaaS innovation and make real impact.