Jobs Companies Proton Site Reliability Engineer - Observability

About this Site Reliability Engineer - Observability role at Proton

Proton · Onsite · Geneva; Paris

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we've built the world's largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar — tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives.

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Check our open-source projects here.

Purpose of the role:  

We're a small, tool-agnostic team that owns the observability infrastructure behind Proton's services — the logs, metrics, traces, and alerts that keep systems running smoothly for the millions of users who trust us with their privacy. We run on open-source stacks across Proton's on-premise data centers, and we dogfood heavily: we're our own first customers. We favor simple, solid solutions over large engineering efforts, and we believe good systems emerge iteratively. You'll join a group that values frank, open communication and a problem-solving mentality — if you want narrow scope and a fixed backlog, this isn't the right fit.

 

Tech Stack and Tools

  • Languages: Python, Go
  • Observability: open-source stacks for logs, metrics, traces, alerting; OpenTelemetry
  • Orchestration: Kubernetes
  • GitOps: ArgoCD
  • Infrastructure-as-code: Terraform, Ansible, Puppet
  • Storage at scale: ClickHouse
  • Platform: Linux, on-premise data centers

What You'll Do

  • Design, deploy, and operate observability pipelines for logs, metrics, traces, and alerts across Proton's services using open-source technologies.
  • Partner with development and platform teams to ship practical alerting, dashboarding, and integration solutions that engineers actually rely on.
  • Build reusable templates and tooling that streamline onboarding, incident response, and analysis.
  • Champion observability best practices across teams and raise the bar for how Proton instruments its systems.
  • Build AI-powered tooling that sharpens detection, analysis, and response capabilities.
  • Evolve the observability platform iteratively to meet the real needs of internal stakeholders.

Who You Are

  • Extensive experience in an SRE, DevOps, or Platform Engineering role.
  • Comfortable writing Python and/or Go for tooling and automation.
  • Hands-on experience operating open-source observability stacks (logs, metrics, traces, alerting).
  • Working knowledge of Kubernetes and GitOps workflows.
  • Practical experience with infrastructure-as-code (Terraform, Ansible, Puppet, or similar) and solid Linux system administration skills.

Nice to Have

  • Familiarity with OpenTelemetry.
  • Experience running ClickHouse for log and metric storage at scale.
  • Interest in or experience with AI/ML tooling.

 

What We Offer

  • Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)

  • Salary Range  : Paris - Base Annual Gross - 50,000€ to 77,000€ - Final compensation will be determined based on the candidate's qualifications, skills, and previous experience. 
  • Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.

  • Technology: you'll get the right hardware and the right software you need to do your best work.

  • Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.

  • Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day

  • In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building

  • Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.

  • Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.

  • Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.

 

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LI-ONSITE

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About Proton

By applying at a position at Proton AG (“Proton”, “we”, “us”), you understand that your personal data is processed according to the following privacy policy and agree with it. This policy states (i) what data we collect, (ii) the use we make of such data, (iii) the safeguards we put in place to protect your data and (iv) your rights as data subject.

This Privacy Policy is complementary to our general privacy policy to the extend applicable when visiting our website.

  1. Legal Framework

Proton AG is a Company formed under Swiss law and whose Headquarters are located at Route de la Galaise 32, 1228 Plan-les-Ouates, Switzerland. For all questions, you can reach us at careers@proton.ch.

We are subject to the Swiss Federal Act on Data Protection (“FADP”). We are also GDPR compliant. The designated representative of the Company in the European Union (notably for the purpose of art. 27 GDPR) is Proton Europe Sàrl, Rue de Grünewald 94, L-1912 Luxembourg.

  1. Data collection and usage

Your personal data are processed for the purposes of managing our recruitment-related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) as necessary for the purposes of the legitimate interests pursued by us, which are the solicitation, evaluation, and selection of applicants for entering a contractual relationship.

Your personal data are retained by us for an initial period of 720 days (“Initial Period”).

2.1 Upon application via our Career page

When applying to a position at Proton, you provide us with personal data such as name, surname, date of birth, address, e-mail address, CV, etc., which we save in our Recruiting Database (“Database”, see below) and process according to this privacy policy.

2.2 Upon sourcing or recommendation

If you are sourced by us and added manually to our Database, the personal data is obtained from public sources, such as LinkedIn. If you are referred to us by a third party for potential employment, the personal data added to our Database is that provided by said third party, and/or data available publicly.

In all cases, upon inclusion in our Database, you will receive an email informing you of your inclusion and of the processing of your personal data.

2.3 At the end of the Initial Period

At the end of the initial period, you will receive an email asking for your permission to extend the period of retention of your personal data, for the purpose of optimising our processes and propose subsequent positions that might be fit for you.

If you give us your consent, we will be able to store and process the data for another 270-day period.

If you don’t consent, your profile and related data will be deleted from our Database at the end of the initial period.

  1. Data Processor

Our Database is operated by Greenhouse, according to their privacy policy and terms of service. Your personal data is thus shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America. The transfer is subject to appropriate additional safeguards, including the Standard Contractual Clauses, as issued by the European Commission.

 

  1. Right to access, rectification, erasure, portability, and right to lodge a complaint

As a company that is complying with the Swiss FADP and the EU GDPR, your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.

You have the right to access, restrict, rectify, or delete your personal data. You also have the right to withdraw your consent at any time.

In addition, you may lodge a complaint to the Swiss Federal Data Protection and Information Commissioner.

We remain available via email to careers@proton.ch for any inquiry.

  1. 5. Modifications to privacy policy

We reserve the right to periodically review and change this policy. Continued consent and application will be deemed acceptance of such changes.

 

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