For over 30 years, System Integrations has had a mission to provide innovative technology services by upholding the best in customer service and accountability for our commitments. We are seeking a driven Account Manager to grow our business, with a focus on Birmingham, AL, Memphis, TN, and surrounding areas. This is a high-impact role primed with immediate opportunity.

The Account Manager will inherit an active pipeline and collaborate closely with a seasoned technical field team to deliver integrated security solutions that solve real customer pain points. We’re looking for someone with 5–7+ years of outside sales experience—ideally in commercial security, access control, construction, or building materials—who thrives on autonomy, builds lasting relationships, and brings a problem-solving mindset to every conversation.

This is a chance to shape a growing region, deepen client partnerships, and become the go-to expert for System Integrations in East Tennessee. If you’re ready to make a difference and grow with a company that values initiative, creativity, and family-like culture, we want to hear from you.

What You’ll Do:

Account Management & Strategic Customer Support

• Serve as a trusted advisor to clients – understanding their business goals, risk profiles, and long-term technology roadmap.
• Coordinate with operations and project managers to ensure seamless handoffs and customer satisfaction.
• Manage day-to-day customer needs, including SSA renewals, quoting, and issue resolution.
• Conduct Quarterly Business Reviews (QBRs) and advise clients as needed on upgrades, compliance, or service improvements.
• Manage pipeline; keep CRM data clean and up-to-date to ensure accurate forecasting and follow-through.

Sales Execution & Business Development

• Drive revenue by identifying and closing new business across target verticals.
• Conduct outbound sales activities, network, and generate referrals to build a robust pipeline.
• Maintain and grow assigned accounts, ensuring renewals, upsells, and customer satisfaction.
• Build and manage a pipeline of 10–20 active opportunities monthly in CRM.
• Prioritize qualified leads with urgency and guide clients through a solution-driven sales process.

Who You Are:

Core Character Traits

• Process-Oriented: You bring structure, organization, and clarity to complex opportunities.
• Collaboration: You communicate well across teams and enjoy solving problems together.
• Adaptability: You stay calm in fast-changing situations and adjust quickly when priorities shift.
• Hunter Mindset: You’re energized by outreach and driven to uncover new opportunities.

Technical and General Business Requirements

• 5+ years of B2B sales experience, preferably in security integration, construction, building materials, or facilities services.
• Ability to understand project needs from the perspective of contractors, facility managers, and architects and recommend tailored security and access control solutions that align with long-term infrastructure goals.
• Proven ability to scope jobs and close consultative deals.
• Excellent communication skills across multiple stakeholder levels.
• Proficiency in CRM platforms.
• Bonus if familiar with government procurement, bid portals, or E-rate.