Jobs Companies AKQA Senior UX Designer

About this Senior UX Designer role at AKQA

AKQA · Onsite · London

At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. We design digital experiences that are not only functional, but deeply considered,  where every interaction has purpose and every detail is intentional.

Our Experience Designers bring clarity to complexity. They combine human insight, systems thinking and craft to create intuitive, elegant experiences that feel seamless at every touchpoint.

As a Senior User Experience Designer, you will play a critical role in shaping end-to-end digital experiences , from early concept through to delivery. You will define the structure, logic and flow behind products and platforms, ensuring they are simple, coherent and meaningful for users.

Working within an embedded client team, you will help design experiences that support global platforms and product storytelling,  balancing user needs, business goals and technical constraints with precision and care.

This role is with AKQA, embedded within a client team, and requires onsite collaboration in the client studio three days per week.

This is a 6–9 month fixed-term contract, offered on a hybrid basis.

ROLE REQUIREMENTS

  • Lead the design of intuitive, scalable user experiences across web and digital platforms

  • Translate complex requirements into clear user journeys, flows, information architecture and interaction models

  • Define and evolve experience frameworks and systems that work consistently across multiple touchpoints

  • Apply user-centred design principles, grounding decisions in research, insight and data

  • Plan and conduct user research and usability testing, synthesising findings into actionable design improvements

  • Collaborate closely with designers, writers, technologists and product teams to bring ideas to life

  • Prototype and iterate quickly, refining solutions through testing and feedback

  • Present work with clarity and confidence, articulating the rationale behind decisions

  • Contribute to the overall experience vision, ensuring alignment across wider workstreams

QUALITIES AND CHARACTERISTICS

  • Significant experience in user experience design, ideally within an agency or product environment

  • A portfolio demonstrating thoughtful, well-crafted UX across complex digital products or platforms

  • Strong understanding of user-centred design, service design and interaction design principles

  • Experience designing end-to-end journeys, from concept through to delivery

  • Ability to simplify complex systems into clear, elegant solutions

  • Proficiency in modern UX and prototyping tools (e.g. Figma and related platforms)

  • Experience working within multidisciplinary teams in fast-paced environments

  • Strong communication skills, with the ability to influence both peers and senior stakeholders

  • A systems thinker, able to see both the detail and the bigger picture

  • Deeply curious about human behaviour and driven to create meaningful experiences

  • Calm, focused and highly organised, even in complex environments

  • Strong sense of ownership and accountability for the quality of the work

  • Collaborative and open, with a desire to elevate both the work and the team

  • Relentless attention to detail and a drive to refine and improve

 

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.


About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

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About AKQA

CORE VALUES

Our founding values guide our work and the philosophy of our firm:

 

Innovation – pioneering ideas combined with the application of technology, to achieve lasting improvements in performance for our clients.
Service – outstanding service to our clients and colleagues, so we retain exceptional people and create trust-based relationships with clients.
Quality – adhere to the highest professional standards and superior quality.
Thought – recommending the best solutions through the most rigorous thinking process.

 

TEAMWORK

AKQA provides the highest quality ideas and innovation services to clients around the world. Our consistent track-record of results achieved for clients have set our firm apart. Through our focus on our core values, thought-leadership, rigorous delivery, and industry initiatives, AKQA is today one of the world’s most influential companies. Our goal is to become a high-performance environment where the most talented people flourish. With our perfectionist approach, people join AKQA for the opportunity to do the best work of their careers.

 

We create digital products, services and immersive experiences that are useful, usable, delightful and enjoyed by millions. We employ a rapid ideation and prototyping process that focuses on getting pilots into market quickly, helping clients make a sustained impact, increase their relevance and expand their connection. By embracing a pioneering approach that continues to lead and define the industry, we deliver cohesive blueprints that fulfil audience needs and surpass business goals.

 

LONG-TERM COMMITMENT

AKQA is committed to helping our team develop into the best possible practitioners and to providing them with an unparalleled foundation for their career. We help develop well-rounded professionals acquire leadership skills more quickly than at other organisations. Our employees benefit from the trusted long-term nature of our client relationships as well as the cultural alignment between the client and our own organisation, creating an optimum environment to deliver the work without any compromises.

 

 

ORGANISED TO SUCCEED

The core motivation at AKQA is product excellence. Although we are part of WPP, AKQA operates as an independent firm. Organically grown, our team works as a single firm, without geographic division. This means we can bring the best resources from our network to provide solutions for our clients.

 

In addition to our own Future Lions initiative, we have formed partnerships with many of the world’s leading universities so we can hire their best graduates. We combine youth and energy with maturity and experience to form a community that has a unique diversity of knowledge and exceptional professional judgement.

 

DEVELOPMENT

In addition to on-the-job training, AKQA offers a menu of training through the AKQA Academy and WPP Professional Development. This comprehensive curriculum of formal training is designed to equip our team with the substantive creative, engineering, business acumen, communications, management and analytical skills required to have professionally rewarding careers. AKQA Academy and WPP Professional Development courses are taught by leaders in their fields including AKQA’s own senior team and respected external experts.

 

To maintain the continuous focus on our core values, and provide a clear career path for our team, all of our Managing Directors and Executive Partners are promoted from within AKQA.

All AKQA employees and clients are invited to participate in the AKQA Insight and AKQA Tech.Insight thought leadership programmes. These comprise a series of informative lectures and Q&A sessions with authors, artists, athletes, scientists, engineers and entrepreneurs who are recognised leaders in their respective disciplines.

 

DIVERSITY

We believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. We provide our employees with the canvas, tools and confidence to help them advance their careers in a way that best suits them.

 

 

SUSTAINABILITY

At AKQA we believe everything a company does should be about taking the responsibility to be respectful towards the community and the environment. We consider community and pro-bono work to be an important commitment of our employees. We encourage our team to devote their skills to a broad range of pro-bono and community activities, working with myriad charitable and not-for-profit organisations. AKQA is part of WPP’s Sustainability initiatives. WPP is ranked no. 49 in an annual round-up of the World’s Greenest Companies.

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