Jobs Companies Discord Senior Product Manager, Scaled Abuse

About this Senior Product Manager, Scaled Abuse role at Discord

Discord · Onsite · San Francisco Bay Area

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

At the heart of Discord's communities is Safety. The Safety team at Discord is responsible for ensuring users find belonging by minimizing exposure to abuse on the platform. We're looking for a Product Manager to lead our work on scaled abuse — fake accounts, account takeovers, scraping — and help keep Discord a safe and welcoming place.

Reporting to our safety Group Product Manager, you'll create the vision, build the systems, and lead the cross-functional strategy that detects and prevents scaled abuse before it reaches our users. This is a high-ownership, high-impact role with significant room to shape strategy, drive investment, and define how we measure and win in this space.


What You'll Be Doing

  • Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, ATO, scraping, and recidivism detection — prioritizing proactive, foundational investments that compound across the platform.
  • Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders.
  • Translate threat research into forward-looking defensive product work, so our roadmap focus’s on the highest-leverage defensive investments rather than one-off firefights
  • Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users. This work spans machine learning solutions, heuristics, and building delightful features in-app.
  • Partner with product teams across Discord to embed abuse resistance into new surfaces before they ship.

What you should have

  • Ability to thrive in ambiguous environments, excited about finding solutions to complex, adversarial problems and then executing on them.
  • Passionate about Discord and about keeping users safe from abuse at scale.
  • 5+ years of experience as a product manager building and shipping great software, including driving prioritization, trade-offs, and timelines. Some of that experience should include designing and shipping user-facing anti-abuse features.
  • Strong product sense and pride in understanding Discord and our users.
  • Strong analytical ability to quickly organize and leverage data to make informed product decisions with cross-functional stakeholders.
  • Previous work in spam, abuse, fraud, account integrity, Trust & Safety, or a strong passion to learn the space.
  • Sufficient technical domain expertise to drive alignment on technical requirements with Anti-Abuse, ML, and Security stakeholders.

Bonus Points

  • Familiarity with ML-based detection systems and adversarial attacker dynamics.
  • BA/BS in Computer Science, Engineering, or relevant technical experience.
  • Strong sense of delightful UI and UX design.


The US base salary range for this full-time position is $196,000 to $220,500+ equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord? 

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

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About Discord

Discord is a voice, video and text platform that helps friends come together to hang out, play games and have fun. When Jason Citron and Stanislav Vishnevskiy founded Discord in 2015 they had a hunch that multiplayer gaming would be the future of entertainment and that people would need a communications platform designed for them to talk with their gaming friends. Today, gaming has become the largest form of entertainment in the world, bigger than movies and music combined. It’s the fastest-growing as well.

 

Discord makes it feel like you’re playing in the same room with friends. Discord users can communicate through 1:1 direct messages (DMs), group direct messages (GDMs) and Servers where friends can easily gather in voice, text and video chats before, during and after gaming. High quality streaming and a seamless experience across devices lets people play and interact together as if they were in person. Almost all activity on Discord happens in small, private friend spaces.

Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

So if this strikes a chord, come join us in our mission! Explore our latest job listings and apply today!

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