About this Senior Operations Manager role at HelloFresh
Senior Operations Manager
Full Time
St. Margaret’s, Co.Dublin, K67 P7E5
About the role:
As Senior Operations Manager, you’ll take full ownership of our site and partner closely with our 3PL provider to run a first-class operation. This isn't just about managing processes - it’s about people.
You’ll be the driving force behind a vibrant, high-performing site culture, boosting team engagement while navigating a fast-paced environment. Your ultimate goal? Rallying the team to deliver an efficient, safe, and financially sharp operation.
What you’ll do:
- Shape the Site: Oversee our entire Production facility - including the warehouse and planning functions - with strategic oversight of our 3PL partner managing agency and hourly workforces.
- Cultivate Excellence: Champion a culture of continuous improvement across safety, quality, and cost efficiency within an agile, rapidly scaling operational environment.
- Align & Influence: Act as a key strategic partner to stakeholders, balancing competing priorities and aligning diverse interests to deliver business objectives.
- Own the Numbers: Drive site performance through critical metrics such as efficiency and error-reduction.
- Connect Globally: Collaborate with your peers to establish standardisation, share best practices, and build seamless operational consistency.
- Build the Future: Actively mentor, coach, and develop the team to build a strong talent pipeline and foster clear career progression.
Own the Budget: Maintain full financial oversight of site expenditure, including invoice authorisation, with rigorous attention to detail and sharp numerical skills.
What you’ll bring
- Operations Expertise: Experience managing operations or production within the FMCG sector.
- Data-Driven Performance: Experience managing KPIs and cost metrics under pressure within dynamic, fast-changing environments.
- Safety First Mindset: A foundational knowledge of health and safety regulations.
- Collaborative Leadership: A team-first mentality with a focus on cross-functional collaboration.
- Adaptability: The ability to thrive and remain agile in a fast-paced, evolving workplace.
We know that skills come from many places - so even if you don’t "tick all the boxes", if you’re excited about this role, we would really like to learn more about you.
What we offer
- The opportunity to play a defining role in our journey as we change the way Ireland eats forever
- A vibrant, international environment with mission-driven colleagues
- A guaranteed steep learning curve & boost for your career
- Benefit from our selection of employee perks (70% off your HelloFresh boxes, private health insurance, employer matching pension program, cycle to work scheme, Mental health first aiders and an employee assistance programme, gym membership etc.)
