The Role

This high-impact, project-based position is ideal for a versatile HR generalist thriving in a fast-paced, high-growth environment. Reporting to the Head of People, you'll translate strategic direction into well-designed programs, tools, and processes, supporting our multi-market operations. The candidate should have strong experience across talent management, L&D, employee relations, benefits, compliance, and HR operations, with excellent program management and communication skills. 

Team & Structure

Operating within a COE + HRBP model, this role partners closely with HRBPs across 7 locations and 15 markets, supporting talent management, employee relations, leave, benefits, and compliance. Collaboration with the Director of Talent Acquisition on onboarding and workforce planning is also key.

Why This Role 

• Influence HR strategy alongside the Head of HR 
• Gain broad exposure across HR functions and build scalable programs 
• Work directly with executives and senior HR leaders 
• Genuine breadth across the full HR function, with room to deepen in areas you’re passionate about

Key Responsibilities 

• Performance Management: Develop and implement performance programs, create manager tools, and ensure consistent execution across markets. 
• Learning & Development: Identify needs, design or source leadership programs, and manage professional development initiatives. 
• Talent & Succession Planning: Support talent reviews, identify high-potential talent, and assist with organizational design. 
• Engagement & Retention: Oversee engagement surveys, leverage data to inform initiatives, manage recognition programs, and support retention efforts. 
• Employee Relations: Standardize investigation processes, analyze trends, and support escalation management. 
• Leave & Benefits: Develop leave policies, ensure compliance, support open enrollment, and promote wellbeing programs. 
• Compliance & Policy: Conduct audits, maintain policies aligned with regulations, and update employment agreements. 
• HR Operations & Projects: Support offboarding, HR system projects, and leadership meetings, leading special initiatives as needed.

Qualifications 

• 8+ years HR experience, with depth in talent management and broad HR functions 
• Proven success in implementing talent programs and processes 
• Knowledge of multi-state employment law (NY, NJ, CA) 
• Experience in multi-location or COE/HRBP models 
• Strong project management, stakeholder engagement, and communication skills 
• Proficiency in HR tech, data analysis, and leveraging AI tools (e.g., ChatGPT, Copilot)

• Experience in retail, hospitality, healthcare, or distributed services (preferred)
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification (preferred)

Location

Based in the NY Metro area, with options in Cranford, NJ; Farmingdale, NY; or Stamford, CT, plus two days/week at NYC headquarters.

Compensation & Benefits 

• Salary: $140,000–$160,000 
• Target Bonus: 20% of base salary
• Benefits include medical, dental, vision, life, STD/LTD, 401(k) match, student loan reimbursement, and tuition assistance.