Jobs Companies Enfuse Group Senior Consultant (Operational Intelligence)

About this Senior Consultant (Operational Intelligence) role at Enfuse Group

Enfuse Group · Hybrid · London, England, United Kingdom

Why Join Us?

Growth Opportunity: Step into a role where you’ll guide project delivery while mentoring junior consultants and shaping how we deliver intelligent, process-led transformation.

Real-Life Impact: From day one, you’ll lead client-facing work that blends process excellence, automation, and AI to create meaningful operational change.

Flexible Working: Hybrid model that allows you to work from our London office, client sites, or home.

Shape the Future: Contribute to internal IP, capability development, and the evolution of our delivery toolkits.

Empowering Your Development: We’ll support you with tailored coaching, leadership opportunities, and structured development to strengthen your consulting craft and personal brand.

What You will Do

  • Lead multidisciplinary transformation programmes that shape business change, optimise processes, and unlock new capabilities through automation and AI.
  • Own workstreams or full smaller projects, ensuring delivery quality, structure, and value realisation.
  • Build strong relationships with stakeholders at all levels, communicating clearly and confidently across both business and technical teams.
  • Mentor junior consultants and contribute to creating a collaborative, high-performing team culture.
  • Support business growth through proposal development, shaping solutions, and helping to build our Operational Intelligence capability.

Requirements

What We’re Looking For

  • You have 3+ years of experience in management consulting, with a strong track record of delivering transformation or operational improvement projects in complex client environments.
  • You are confident leading workstreams, managing project delivery teams, and operating in senior stakeholder environments, building trust and influencing outcomes.
  • You understand how processes, people, and technology interact, and can use modern improvement and design approaches to enable smarter, more efficient operations.
  • You’ve led or contributed to the end-to-end delivery lifecycle (from discovery and solution design through to build, deployment, and adoption).
  • You are skilled in facilitating workshops, aligning teams, and communicating compelling narratives (from diagnostic insight to executive-level impact).
  • You have familiarity with tools such as Celonis, UiPath, Microsoft Power Platform, SAP Signavio, Appian, n8n, or CoPilot Studio.

Nice to Have

  • You’ve worked with clients in one or more of the following sectors: Travel & Transport, Retail & Hospitality, Public Sector, or Higher Education.
  • You have knowledge of operational or digital transformations across business functions such as Finance, Supply Chain, or Customer Operations.
  • You bring an interest in or understanding of emerging AI orchestration frameworks (e.g. multi-agent workflows, copilots) and how they connect to intelligent operations.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

Interview Process

  • Stage 1 – Competency Interview
  • Stage 2 – Case Study: A practical, delivery-focused case study and Behaviours Interview
  • Stage 3 – Final Conversation: A discussion with a senior leader to explore role fit, culture, and growth potential.

What can I expect once I Join

Full onboarding, senior leadership engagement, capability ownership, and ongoing development with a focus on sector leadership.

Benefits

What you'll gain from this role:

  • Deliver end-to-end process excellence and AI/automation programs — not just advise. 
  • Shape how process intelligence and automation combine to deliver sustainable client outcomes. 
  • Help Enfuse become an AI-first consultancy by embedding process and AI tools across our teams. 
  • Work at the frontier of process mining, automation, and AI-enabled transformation, with opportunities to grow IP, build accelerators, and own client outcomes. 

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion is something we take very seriously at Enfuse, not just because we advise our clients on it, but because we genuinely believe in its benefits for society, people, and our company.

Countless studies have told us that diverse teams perform better but for us, the most important thing is that diverse teams create a happy workplace.

We are an equal opportunity employer and truly embrace diversity in all its forms. We are committed to creating an inclusive environment for all of our people to flourish in by allowing our people to be their authentic selves at work.

We're B Corp Certified

At Enfuse Group, we’re proud to be a B Corp certified consultancy. That means we hold ourselves to high standards of social and environmental impact, transparency and accountability. Not because we have to, but because it reflects who we are.

As we grow, we’re committed to doing so responsibly. Making decisions that balance purpose and performance, supporting our people and communities, and continually improving the way we operate. For us, sustainability isn’t a side initiative; it’s embedded in how we build our business and deliver for our clients.

Ready to apply to Enfuse Group?
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About Enfuse Group

At Enfuse Group, we’re passionate about making a real difference—and having fun while we do it! As an award-winning, B-Corp certified digital transformation and delivery consultancy, we bring trust, support, and a big dose of innovation to help clients solve complex challenges, all while creating a culture where people love to work.

Our vision is to build a values-driven consultancy that empowers and inspires both our clients and our incredible team to thrive. We tackle transformation from every angle—strategy through to delivery—with deep expertise in people, process, data, and technology to help clients stay ahead in the digital age.

We’re proud to work with some of the UK’s most recognisable brands, including McDonald’s, Inchcape Shipping Services, Transport for London, Royal Mail, The Restaurant Group, and Pizza Express. Our work spans technology-enabled change, innovation, organisational design, product and project delivery, digital transformation, Agile, analytics, and more—because our clients trust us to deliver where it matters most.

In June 2025, Enfuse secured a strategic growth investment from Agathos, a UK-based growth capital partner, marking a major milestone in our journey. This investment enables us to accelerate our expansion across our core sectors (Retail, Hospitality, Travel & Transport, Higher Education), deepen our AI- and technology-powered capabilities, and strengthen our strategic partnerships—all while staying true to our values-driven mission.

Our growth and impact haven’t gone unnoticed: in 2025, Enfuse was named among the Financial Times’ 1,000 Fastest Growing Companies in Europe, reflecting our exceptional organic growth and market presence.

As part of our fast-growing team of 60+ consultants, you’ll have the chance to shape how we run and grow our company. We value strong relationships, adaptability, and professionalism—but above all, we want people who are excited to push themselves and make a meaningful impact.

At Enfuse, purpose and performance go hand in hand. Don’t just be a little different. Be a lot different.

Learn more at https://www.enfusegroup.com/

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