Sales Development Representative (SDR)

Position Type: Full-Time, Remote
Location: Remote (Open to LATAM & Global Candidates)
Working Hours: U.S. Business Hours (CST)

About the Role

We are seeking a motivated and energetic Sales Development Representative (SDR) to join our growing team. In this role, you will be responsible for conducting high-volume outbound prospecting to identify and qualify leads across various sales campaigns.

The ideal candidate is a confident communicator who enjoys speaking with people, thrives in a fast-paced environment, and remains resilient when facing rejection. You will play a critical role in generating opportunities, qualifying prospects, and moving leads through the sales pipeline while delivering an exceptional experience throughout the process.

If you’re coachable, goal-oriented, and looking to build a successful career in sales, we’d love to hear from you.

Responsibilities

Outbound Prospecting

• Conduct high-volume outbound outreach via phone, email, and text messaging.
• Identify and engage prospective candidates and leads for assigned campaigns.
• Build rapport quickly and maintain professional conversations with prospects.
• Follow structured outreach cadences and prospecting workflows.
• Consistently meet daily outreach activity goals.

Lead Qualification

• Qualify prospects based on predefined campaign criteria.
• Conduct discovery conversations to assess fit and interest.
• Gather relevant information and identify next steps.
• Advance qualified leads through the sales pipeline.
• Ensure prospects receive a positive and professional experience.

Inbound Lead Follow-Up

• Follow up with inbound leads generated through job postings and outreach efforts.
• Engage interested prospects promptly and professionally.
• Conduct qualification conversations and determine next steps.
• Maintain communication with leads until a clear outcome is reached.

CRM & Pipeline Management

• Maintain accurate and up-to-date records of all prospect interactions.
• Log call notes, outreach activities, and lead status updates.
• Track conversations and follow-up activities effectively.
• Ensure CRM and tracking systems remain organized and accurate.
• Support reporting efforts through detailed activity tracking.

Team Collaboration

• Coordinate handoffs of qualified prospects to recruiting teams or sales leadership.
• Communicate prospect insights and relevant information to stakeholders.
• Participate in team meetings, coaching sessions, and training initiatives.
• Collaborate with leadership to improve outreach effectiveness and campaign results.

Performance & Target Achievement

• Meet daily and weekly outreach volume goals.
• Achieve qualification and conversion targets.
• Follow established sales processes and scripts.
• Continuously improve outreach techniques and communication skills.
• Maintain consistent activity and performance standards.

What Makes You a Perfect Fit?

• High energy and enthusiasm.
• Naturally personable and comfortable speaking with new people.
• Strong resilience and ability to handle rejection professionally.
• Goal-oriented and motivated by achieving results.
• Highly organized with strong follow-up skills.
• Coachable and eager to learn.
• Strong work ethic and personal accountability.
• Positive attitude and team-first mentality.
• Comfortable working in a fast-paced, metrics-driven environment.

Required Experience & Skills (Minimum)

• Strong spoken and written English communication skills.
• Ability to communicate confidently, clearly, and persuasively.
• Comfortable making high-volume outbound calls.
• Strong interpersonal and relationship-building skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple conversations and follow-up tasks simultaneously.
• Ability to follow structured sales processes and scripts.
• Reliable internet connection and dedicated remote workspace.
• Availability to work during U.S. Central Standard Time business hours.

Ideal Experience & Skills

Previous experience in:

• Sales Development Representative (SDR) roles
• Business Development Representative (BDR) roles
• Outbound sales
• Cold calling
• Recruiting
• Lead generation

Additional experience:

• Experience using CRM systems or applicant tracking systems.
• Experience working with U.S.-based companies or clients.
• Experience in commission-based or performance-driven environments.
• Familiarity with sales metrics and pipeline management.
• Experience meeting daily activity and conversion goals.

Tech Stack & Tools

• Google Workspace (Gmail, Sheets, Drive)
• Slack
• CRM or Lead Tracking Software
• Phone & Dialer Systems
• Email Outreach Tools

What Does a Typical Day Look Like?

An SDR’s day is focused on prospecting, qualifying leads, and generating opportunities for the sales team.

You will:

• Review your lead queue and daily outreach goals.
• Make outbound calls to prospective candidates and leads.
• Send follow-up emails and text messages.
• Conduct qualification conversations.
• Log notes and update CRM records in real time.
• Follow established outreach cadences.
• Coordinate handoffs for qualified prospects.
• Monitor progress toward daily and weekly performance goals.
• Participate in team coaching and training sessions.

In essence: you are responsible for creating opportunities, building the top of the sales pipeline, and helping drive business growth through consistent outreach and lead qualification.

Key Metrics for Success (KPIs)

• Daily outbound call volume.
• Daily outreach activity completion.
• Lead qualification rate.
• Contact-to-conversation conversion rate.
• Qualified lead generation.
• Follow-up completion rate.
• CRM accuracy and activity tracking.
• Weekly and monthly performance goal attainment.
• Overall contribution to pipeline growth.

Why Join Us?

• Fully remote work environment.
• Opportunity to develop and grow your sales career.
• Ongoing coaching and professional development.
• Supportive and collaborative team culture.
• Exposure to a variety of sales campaigns and industries.
• Clear opportunities for advancement as the company grows.
• Access to modern tools and systems that support success and productivity.

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video, completed once on your own time, and it’s the final step that completes your application.

Here’s why we do it this way. Instead of repeating yourself on screening call after screening call, you tell your story once and it carries forward. Hiring managers get to see how you actually communicate before you meet, so when you’re a fit, the first conversation isn’t starting from scratch. Fewer interviews, and the ones you do have count for more.

Don’t overthink it. Record it as many times as you like—nobody sees the takes you discard. Just be yourself. Your Intro Video invitation will come from Spark Hire, our trusted video interview platform, so please keep an eye on both your inbox and spam folder for the email.

Interview Process

1. Initial Application Review
2. Intro Video
3. Client Interview
4. Offer & Onboarding