Responsibilities

Factory is looking for someone to join a dynamic Revenue Operations role to be a foundational member of our GTM operations function. You will own the systems, processes, and analytics that power our go-to-market engine, working directly with sales, marketing, and finance leadership to build the infrastructure needed to scale.

What you will do and achieve:

• Own and optimize the GTM tech stack (CRM, forecasting, reporting tools), ensuring clean data, strong adoption, and reliable outputs.

• Build and maintain GTM planning processes including capacity planning, territory design, quota setting, and coverage models.

• Design and implement KPIs across business segments, delivering forecasts, pipeline analytics, and actionable recommendations to leadership.

• Lead strategic, cross-functional initiatives such as sales segmentation, compensation design, pipeline generation programs, and expansion planning.

• Deliver business reporting for GTM leadership and executive management, translating complex data into clear narratives.

• Identify friction and inefficiencies across the revenue lifecycle and design scalable solutions.

Qualifications

• 4+ years of experience in revenue operations, sales operations, GTM strategy, investment banking, or a related field. Experience at a high-growth SaaS or AI company is highly desirable.

• Advanced analytical skills with strong Excel/Sheets proficiency; SQL experience is a strong plus.

• Hands-on experience with CRM platforms (Salesforce strongly preferred) and familiarity with GTM/BI tools (e.g., Metabase, Looker).

• Strong communication and presentation skills, with the ability to distill complex data into clear, actionable insights for executive audiences.

• Ownership mindset with end-to-end accountability -- comfortable getting deep into the weeds while keeping the big picture in view.

• Demonstrated ability to operate in a fast-paced, high-ambiguity environment without a defined playbook, balancing multiple priorities with urgency.

• Passionate about building GTM infrastructure from the ground up and driven by the mission to revolutionize software development through AI.