Welcome to KAYALI

At KAYALI, we pride ourselves on creating a unique fragrance experience that embodies modern luxury and the essence of Middle Eastern heritage. As a brand founded by Mona Kattan, our mission revolves around making everyone feel special through the art of scent layering. We believe that fragrances tell a story, and we invite you to be a part of ours.

Position Summary

We're looking for a Receptionist to be the warm and welcoming face of our head office. This role is crucial in ensuring that our workplace reflects the KAYALI ethos of hospitality and excellence. You'll be the first point of contact for our guests and contribute to a seamless front-of-house experience that aligns with our brand values.

Key Responsibilities

• Warmly greet visitors, ensuring they feel welcome and informed upon arrival.
• Efficiently manage incoming calls and emails, directing inquiries to the appropriate departments.
• Ensure the reception area is tidy and presentable, maintaining a professional office environment.
• Coordinate the setup of meeting rooms, including organizing refreshments and AV equipment.
• Handle mailing, courier services, and package management.
• Manage office supplies inventory and order as necessary.
• Support HR in the onboarding process of new employees, including office setup and supplies.
• Organize team events and celebrations to foster a positive work culture.
• Keep track of reception-related expenses and assist with budget management.
• Provide administrative support such as filing, scheduling, and data entry as needed.
• Assist with other projects and duties within the KAYALI team.

Requirements

• Proven experience as a receptionist or in a similar front office role in a luxury or customer-focused environment.
• Exceptional communication skills in English, both verbal and written.
• Professional and polished appearance consistent with the KAYALI brand image.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficient in Microsoft Office Suite and comfortable with technology and office equipment.
• Friendly, proactive, and a team player with a commitment to excellent service.
• Basic knowledge of expense tracking and budget management is a plus.

Benefits

• Premium Medical/Dental/Vision coverage
• Find Your Magic Days
• Volunteer Day
• Professional Development Days
• Birthday leave
• Egg Freezing Benefits
• Employee discounts on Kayali products
• Products gifting