Jobs Companies Spence Diamonds Quality Control Technician

About this Quality Control Technician role at Spence Diamonds

Spence Diamonds · Onsite · Vancouver, British Columbia, Canada

Spence Diamonds was founded in 1978 in Vancouver, British Columbia, Canada. We are proudly the leading diamond specialty concept in North America and the largest Canadian-owned retailer of diamond jewelry.

We are seeking a Quality Control Technician to join our team. This is a highly important role responsible for the final quality control check on custom-made jewelry products before they are approved for delivery to our customers.

Position Summary

The Quality Control Technician is responsible for performing the final inspection of custom-made jewelry to ensure each piece meets Spence Diamonds’ quality standards, order specifications, and presentation expectations before release. This role requires exceptional attention to detail, consistency, and sound judgment, and serves as a critical final checkpoint between production and the customer experience. The role reports to the Production Manager.

Qualifications

  • High school diploma or equivalent
  • Exceptional attention to detail and the ability to perform consistent, accurate visual inspection on fine-detail products
  • Ability to follow established quality standards, processes, and procedures in a time-sensitive production environment
  • Strong organization, time management, and prioritization skills
  • Comfort working independently while collaborating closely with production, repair, and operations teams
  • Clear verbal and written communication skills for identifying and escalating quality issues
  • Previous experience in jewelry, luxury goods, manufacturing quality control, or fine-detail product inspection is considered an asset

Responsibilities

  • Perform final quality control inspections on custom-made jewelry products prior to customer delivery
  • Inspect products for craftsmanship, finish, stone setting, sizing, order accuracy, and overall presentation against company standards
  • Approve products that meet quality expectations and identify items requiring correction before release
  • Liaise with the Manufacturing Studio, Repair Department, and other internal teams to communicate issues and support timely rework
  • Maintain consistency, accuracy, and care in a fast-paced environment where product quality directly impacts customer satisfaction

Work schedule:

This is a full-time role with a regular working schedule of 40 hours a week.

This posting reflects an open position with an expected start date of early July, 2026.

Compensation:

  • $25.50 per hour

To apply please submit your resume.

As we often receive a high volumes of applications for each position only those candidates whose qualifications and experience match our requirements will be contacted. We thank you for your interest, and wish you the best in your career search.

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How this Quality Control salary compares

This role pays $53,040/yrin line with the typical range for Quality Control roles.

$40,056 median $54,020 $85,510

Typical range $44,980–$72,250/yr, from 24 comparable Quality Control listings on JobsRadar (pay annualized to USD). See Quality Control salary insights →

About Spence Diamonds

Founded in Canada in 1978, Spence is recognized as one of "Canada’s 50 Best Managed Companies" and is among "Canada’s Most Admired Corporate Cultures." Frankly, this is a great place to work. We make shopping for an engagement ring over-the-top customer-friendly by displaying more than 2,500 designer ring prototypes in wide-open showcases. Customers can pick up our rings and try them on and read the price tags without having to ask permission! No locked showcases. No barriers. You've never seen anything like it.


We are a team that is fanatical about the pride we take in one’s craft and contribution. This passion is what gives our business, the customer experience, and quality of our diamond jewelry dignity. It is the minutiae of dignity that matters – the guest experience, the beauty of top quality diamonds, and the pride of craftsmanship in each and every diamond ring – that have become the backbone of the company. Providing our guests with a quality experience for an exceptional value is the lifeblood fueling our purpose. It is a courageous theory summarized in what we call “living a life you love”: giving business a purpose that goes beyond profit, and reinvesting to improve the lives of the team members, guests and families the Spence organization connects with.


To learn more about us visit www.spencediamonds.com


See all jobs at Spence Diamonds →

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