We are seeking a Quality Assurance Engineer to join our team and ensure the seamless delivery of high-quality products. As a QA Engineer at Bask Health, you will play a critical role in testing, improving, and maintaining our digital health solutions to enhance user experiences.

Key Responsibilities:

• Test Planning and Execution: Design, develop, and maintain comprehensive test plans and test cases for web apps and backend apis.
• Manual Testing: Perform rigorous manual testing of features and knows how to write testing scenarios and test cases.
• Cross-functional collaboration: Work closely with development, design, and product teams to identify, troubleshoot, and resolve bugs and issues.
• Quality Metrics: Define and monitor key quality metrics, ensuring continuous product reliability and performance improvements.
• Documentation: Create detailed test documentation, including test plans, bug reports, and user experience insights.
• Tool Utilization: Use tools like ClickUp, TestRails, Browserstack, datadog for issue tracking, test case management, and performance monitoring.
• Support Deployment: Serve as a key stakeholder in release readiness, coordinating with teams to ensure smooth production deployments.

Requirements

Programming and Technical Requirements:

• Proficiency in manual testing.
• Worked previously with startups and small teams.
• Experience with API testing.
• Observability tools such as DataDog are a big plus.
• Familiarity with Gherkin-style test case writing.
• Experience testing CI/CD pipelines.
• Strong understanding of deployment release cycles.
• Experience working within Figma or Zeppelin.
• Experience with GitHub for version control.
  

Must Haves:

• Minimum 2 - 5 years of experience in software quality assurance.
• Proven track record of managing end-to-end QA processes for web applications. (This role emphasizes web application testing rather than mobile app QA.)
• Experience with building test frameworks and defining test strategies, plans, and cases.
• While knowledge of mobile support systems is beneficial, no expertise is required.
• Must be comfortable working in a fast-paced, dynamic environment with agile development methodologies.
• Ability to mentor and help lead to establish the QA team.
• Experience working closely with both development and support teams in a cross-functional environment.
• Excellent written and verbal communication skills.
• Must have English language proficiency.
• Strong problem-solving skills and attention to detail.
• Strong sense of ownership and drive.
• Empathetic team player who thrives in a collaborative setting.
• Experience working in a startup environment, particularly at Series A or B stage is a strong plus.

Nice to Have

• Proficiency in automation testing tools, including Playwright.
• Experience with tools such as TestRails, ClickUp, Postman, and BrowserStack.
• Experience with Javascript