About this Principal, People Transformation & Change role at Moniepoint
Who we are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
Job Purpose
As the Principal of People Transformation & Change, you’re the architect of our People strategy execution. You won't just manage projects; you’ll integrate the entire employee lifecycle—Recruitment, Operations, Business Partnering, and Development—into one seamless flow.
Your goal is to ensure our People Team scales as fast as our business, turning "scrappy" startup processes into a systematized global engine that supports our 3,000+ employees.
Key Responsibilities
- Drive the Roadmap: Take end-to-end ownership of the People Transformation Roadmap, ensuring we hit every milestone from Q1 to Q4 on time and with impact.
- Architect the Future: Facilitate workshops to map our current "As-Is" processes, identify bottlenecks, and design "To-Be" workflows that prioritize automation and data integrity.
- Unblock Dependencies: Lead weekly transformation meetings with Talent Acquisition, PBP, and Ops Leads to keep everyone aligned and moving forward.
- Champion Change: Create the communications, training, and "nudges" that help our managers and employees adopt new, smarter ways of working.
- Engineered Quality: Implement governance frameworks that stop data silos from re-emerging, ensuring our systems speak to each other effortlessly.
- Reporting & ROI: Define what success looks like through clear KPIs and provide regular progress updates to the CPO.
Qualifications
- The Experience: 5-7 years in Management Consulting, People Operations, or Business Transformation. You’ve lived through the "chaos phase" of a high-growth fintech or global tech company.
- Transformation Track Record: You’ve successfully led large-scale HR transformations across multiple regions (ideally Nigeria and the UK).
- Process Mastery: You’re an expert in process redesign. If you have a Six Sigma or Lean certification, that’s a plus.
- Influencing Power: You can guide C-suite stakeholders and lead cross-functional teams with diplomacy and authority, even without direct reporting lines.
About You
- You’re a Silo-Cracker: You have a natural allergy to manual workarounds. You see where data gets stuck and have the grit to fix it.
- You Speak Human and Data: You can translate a complex technical API integration into a simple, value-driven story for the CPO.
- You’re a Change Catalyst: You know that 80% of transformation is psychological. You’re great at managing resistance and celebrating small wins to keep the team empowered.
- You Thrive in the Storm: Messy data and legacy processes don't intimidate you—they energize you. You’re motivated by bringing order to complexity.
What Success Looks Like
- Milestone Mastery: Completing the Q1-Q4 Roadmap with minimal variance and no operational downtime.
- High Adoption: Seeing a 90% adoption rate of new tools and processes within 60 days of launch.
- System Synergy: Achieving a state where data flows from Recruitment to Payroll without manual intervention.
What to expect in the hiring process
- A preliminary phone call with one of our recruiters.
- A 60 minute interview with the hiring manager, our Head of People Operations.
- An interview with our Chief People Officer
- An interview with our Group COO
Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
