Jobs Companies Inspired Thinking Group (ITG) People Coordinator

About this People Coordinator role at Inspired Thinking Group (ITG)

Inspired Thinking Group (ITG) · Onsite · Birmingham, England, United Kingdom

As a People Co-Ordinator you will support the day-to-day operations of our People Team by playing a critical part in delivering a smooth employee experience by handling key administrative tasks across the employee lifecycle.

Key Responsibilities: 

  • HR Administration: coordinate and support all aspects of the employee lifecycle including onboarding, changes to employment, and offboarding processes through the People Services inbox. Prepare employment contracts, offer letters, reference requests, and other HR documentation. Maintain and update employee records in the HRIS and personal files in compliance with data protection regulations.
  • HRIS and Systems Support: Ensure timely and accurate data entry into the HRIS. Generate standard and ad hoc reports for internal use and compliance reporting. Support the implementation and ongoing optimisation of HR systems and tools.
  • Employee Support: Act as a first point of contact for employee queries, providing timely and accurate information or escalating where necessary. Support employee engagement initiatives, wellbeing activities, and internal communications.
  • Payroll & Benefits Administration: Liaise with Payroll to ensure accurate transfer of employee data. Support the administration of employee benefits, absence tracking, and statutory leave (e.g. maternity, paternity, sick leave).
  • Compliance and Reporting: Ensure all HR processes and records comply with company policies and employment legislation. Assist with audits and reporting related to compliance, diversity, and workforce metrics.

Requirements

  • Essential - Experience in a similar role
  • Essential - Good attention to detail
  • Essential - Competent at using Microsoft packages such as word, outlook, excel etc
  • Essential - Excellent communication skills
  • Essential - Ability to prioritise tasks and work effectively in a fast-paced environment.
  • Desirable - Knowledge on employment legislation 
  • Desirable - CIPD L3 or above 

Benefits

Perks at ITG — alongside a competitive salary, here's what you can look forward to:

  • Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
  • Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
  • Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
  • Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
  • Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
  • Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.


What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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About Inspired Thinking Group (ITG)

Hello! We are Inspired Thinking Group (ITG).

Big brands like Costa, KFC, PUMA, John Lewis & Partners, M&S, Jaguar Land Rover (JLR), and many more trust ITG to deliver the halo of engaging, tech-powered, agile content that helps them connect with their customers. Bringing this to life are our amazing ITGers (1400+), and we know they’re at their best when we get their working environment right.

That means prioritising their Wellbeing through our dedicated, award-winning programme and team of 50+ Wellbeing Champions. It means platforming diversity and inclusion at every opportunity, including our Together Groups which help establish connections within our diverse communities. It means taking sustainability seriously by planting trees in areas hit by climate change, joining the UN Global Compact, and being named the Best Sustainable Technology-Led Marketing Agency in Europe.

Most of all, it means building on the culture of fun and togetherness that sets us apart in our industry.

Sound good? Check out our vacancies and apply today!

See all jobs at Inspired Thinking Group (ITG) →

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