The Packing Lead will support the packing department staff and ensure an efficient level of performance is met to achieve key departmental targets.

 Duties and Responsibilities

• Lead a team of packers, providing guidance, training, and support to ensure the efficient execution of packing tasks.
• Oversee and assist with packing orders in accordance with SLA.
• Plan and prioritize packing activities to meet daily, weekly, and monthly order fulfillment targets.
• Inspect and ensure the quality of packed items, verifying that they meet client specifications and packaging standards.
• Runs reports (e.g., aged report) to monitor productivity.
• Utilize Warehouse Management System (CloudX) and Excel sheets to maintain accurate records.
• Communicate any delays, issues, or changes in the packing process to relevant stakeholders.
• Monitor inventory levels of packing materials and supplies and report shortages to the packing supervisor.
• Assist with housekeeping and organization responsibilities for the work area.
• Provide coaching on work improvement to staff needing help with productivity.
• Communicate with staff on a regular basis to make them aware of priorities, targets, and operational requirements.
• Enforce safety protocols and best practices to create a safe working environment for all packing associates.
• Other duties as assigned.

Rotating schedule:

• Monday – Friday: 11:00 AM – 7:30 PM
• (Alternating Sundays, every other 7 AM-3:30 PM)

Requirements

• One to two years of related warehouse experience is required.
• High school diploma or equivalent is preferred.
• Proficiency in using warehouse management systems (WMS).
• Experience with Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.).
• Ability to effectively communicate, including reading, writing, and speaking.
• A basic English proficiency is required.
• Ability to perform basic math functions.
• Ability to work overtime as business needs dictate.
• Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others.

Physical Requirements

• Work regularly to lift and/or move objects 10-30 lbs; occasionally, with team support, lift and/or move objects greater than 30 lbs.
• Must be able to stand and walk for extended periods of time, including stair climbing frequent bending, stooping, squatting, and kneeling are required to retrieve and stock products at various heights.
• May be required to climb ladders or stairs to access products stored on higher shelves.
• Capable of performing repetitive tasks, such as packing, sorting, or labeling, with efficiency and attention to detail. 
• Must be able to tolerate fluctuations in facility temperatures.
• Must be able to tolerate an occasional high noise volume environment that includes speakers, fans, moving racks, and conveyor belts.

Benefits

We provide a competitive benefits package including:

• Medical, dental, vision, ancillary benefits
• Flexible spending and dependent care accounts
• 401(k) match
• PTO, Sick time, paid holidays
• Company-paid Employee Assistance Program (EAP)

The expected hourly rate for this position is $20.92/hr - $21.92/hr

*Bergen Logistics, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Bergen Logistics may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

*We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, civil union status, domestic partnership status, veteran status, or any other characteristic protected by applicable federal, state, or local law.