Operations Support Coordinator

📍 Head Office Based | 🕒 Full-Time (40 hours per week)

About the Role

We’re looking for a highly organised and proactive Operations Support Coordinator to join our Operations team. This is a key role that ensures our field teams are fully equipped, supported, and ready to perform at their best.

Working closely with Area Managers, Team Managers, and Show Coordinators, you’ll play a vital part in keeping operations running smoothly - coordinating equipment, managing stock, and supporting day-to-day logistics across multiple regions.

If you thrive in a fast-paced environment, enjoy problem-solving, and love keeping things running like clockwork, this could be the perfect opportunity for you.

What You’ll Be Doing

• Coordinate and manage regional stock requests from field teams
• Ensure timely deployment of equipment in line with operational plans
• Track and maintain accurate equipment records using CRM systems
• Support new starters, leavers, and role changes with uniforms and equipment
• Attend regional team calls and provide operational updates
• Oversee Head Office maintenance and compliance logs, including H&S checks
• Collaborate with other coordinators to ensure seamless field support
• Monitor and replenish stock levels, consolidating regional needs
• Provide first-line support for tablet/device queries in the field
• Arrange travel and car hire when required
• Maintain health & safety standards, including fire alarm testing
• Manage fleet administration, including safety checks and accident reporting
• Record and track accidents and incidents using internal systems
• Support general office operations, including calls and visitor management
• Reconcile company credit cards and liaise with finance on discrepancies
• Assist the Operations Manager with projects and process improvements

Why Join Us?

• Be part of a dynamic and supportive operations team
• Play a crucial role in keeping field teams running efficiently
• Opportunity to contribute to process improvements and projects
• Varied, fast-paced role where no two days are the same

Requirements

What We’re Looking For

• Strong administrative or coordination experience in fast-paced operational environments
• Holds a graduate-level qualification in any field
• Confident communicator with a professional telephone manner
• Strong interpersonal skills (written and verbal)
• Good IT skills, particularly Microsoft Word and Excel
• Eligible to work in the United Kingdom
• Prior sector or operating-context experience is a plus
• Experience supporting field teams effectively would be beneficial
• Experience working with internal stakeholder groups is a plus

Benefits

What you'll get

• £28,000 base salary per year
• Discretionary annual bonus
• Pension plan
• Healthcare plan worth up to £900 per annum
• 23 days annual leave + Bank Holidays
• Generous referral scheme
• Shopping discounts at over 30,000 retailers
• Long service awards - includes extra holiday, cash gifts and additional healthcare
• Career development opportunities
• Death in service plan, twice your annual salary