This role offers a competitive salary and benefits package plus additional payments for operational on-call and overtime opportunities.

The role in a nutshell: To provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. To complete projects on time, within scope and to budget.

About the ‘Department’: The Business Technology Solutions (BTS) department are responsible for delivering end-to-end business technology and change through their four key functions of Governance, Projects & Change, Delivery and Technical Operations.  They look after both TFSUK and KINTO UK. The mission of BTS is to Give (giving the business the technology, applications and services it needs), Guide (guiding the business through changes using expertise and experience) and Guard (always protect the business).

What you’ll be doing:

• Work closely with other members of the team to ensure the technology, security policies and procedures are in place to safeguard the business.
• Manage day to day operational cyber security tasks to maintain optimum business security.
• Develop, maintain, and support the organisations IT security systems including managing next generation firewalls, IPS, security SIEM tools, Endpoint and security devices or services, responding to security incidents and analysing security breaches. 
• Develop, maintain, and support the organisations network including managing all Layer2/3 devices, LAN, WAN, Internet, B2B connections, RAS, NLB, Wi-Fi ensuring they support the business goals and infrastructure.
• Responsible for identifying external and internal threats, including investigating and documenting security incidents, making recommendations for fixes, and implementing those fixes where applicable.
• Working on cyber security projects or those that require security input, including the rollout of new security measures across the business.
• Monitor SIEM tools and data feeds for threats and take appropriate action when required.
• Install and operate firewall and data encryption software to protect sensitive business information.
• Support the technical implementation of ongoing security requirements, including access control and technical audits.
• Ongoing assessment of risk and reporting to line manager allowing him to make informed decisions regarding cyber security.
• Analyse and identify potential threats to fine tune the existing security monitoring platforms.
• Create, maintain, and review security policies and controls across the business, in line with business needs.
• Manage, update, and resolve incidents or service requests, in adherence to all applicable Service Level Agreements
• Research current and developing cyber security products and standards.
• Deploy patches to security devices in a timely manner and ensure any detected vulnerabilities are fixed to ensure high levels of security are maintained.
• Perform daily monitoring of security estate to ensure there is no unplanned downtime, breaches of security or network vulnerabilities.
• Create, maintain, and adhere to operational policies, procedures, and standards to effectively support the operational business.
• Create and maintain system documentation including documentation sufficient for someone else to cover in your absence
• Participate in the development, testing and maintenance of disaster recovery and business continuity plans
• Recommend, develop, and implement system solutions through analysis of business requirements and new developments in technology
• Effectively manage small works requests in line with defined procedures
• Liaise with 3rd party company representatives to ensure that satisfactory support, supply, and maintenance services are provided
• Provide specialised technical assistance in the planning and development of new projects and systems
• Ensure that IT equipment inventory information is entered and maintained

How you could stretch this role:

• Demonstrate a flexible approach to working hours and travel, and work closely with other members of IT, to meet with support and project deadlines.
• Participate in IT Strategy reviews as required
• Suggest improvements to the department’s processes and procedures (where appropriate), encouraging a work culture of continuous improvement.
• Involvement in ad hoc projects.
• Support, coach and assist other team members and advise on new preventative measures and fixes.
• Communicate with other teams to resolve escalated issues quickly and efficiently.
• Identify any potential problem areas and devise methods of prevention
• Ensure housekeeping and maintenance routines are executed when required

Requirements

Key Experience & Skills:

Essential Experience:

• Palo Alto Firewalls and all associated NG services
• Endpoint detection and remediation
• Proven track record in Cyber security and understanding of cyber security analysis, tools and software
• Experience of implementing, supporting and developing L2/3 network infrastructure
• Qualys Vulnerability Management
• Aruba Wifi
• L2/3 switching – Cisco Nexus
• Network Load balancing
• Penetration Testing (3rd Party)
• Incident management
• Data Security

Attributes & Behaviours:

• Good time management and organisational skills.
• Strong written and verbal communication, including confidence in presenting.
• Self-motivated and proactive worker.
• Keen attention to detail.
• Able to work effectively with all levels of staff and external partners.
• Professional attitude and motivation by producing quality results
• Methodical and structured approach to work

Benefits

At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer:

• Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
• Generous annual leave of 25 days which increases with service and holiday purchase option
• Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
• Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
• Employee Assistance Program
• Eye tests
• Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
• Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
• Dress for your day policy to make you feel comfortable at work
• Eco HQ, free parking & restaurant
• Two volunteering days per year
• Reward gateway voucher discounts
• Flexible working scheme and we welcome flexible working conversations at interview
• Regular 121s with your manager, a personal development review (PReview) each quarter
• A wide range of learning & development opportunities including Linked In Learning courses
• £250 contribution towards you learning something new outside of work
• Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!

Our Recruitment Process

At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.

We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.

When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.

Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview
• Organising a time and location that best suits you
• Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis to support you to be your best self.