The Microsoft 365 Collaboration & Content Consultant is responsible for the end-to-end implementation, configuration, and deployment of enterprise collaboration and content management solutions across the Microsoft 365 ecosystem. You will own the delivery of Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Viva, Planner, Project, and Loop solutions, ensuring they are secure, scalable, governed, and aligned with enterprise productivity objectives.

This is a hands-on consulting and engineering role focused on delivering production-ready Microsoft 365 collaboration environments, translating business requirements into well-governed digital workplace solutions, and ensuring successful deployment, adoption readiness, and operational handover.

Responsibilities:

Microsoft 365 Collaboration Solution Implementation

• Solution Design & Deployment: Design, configure, and deploy Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Viva, Planner, Project for the web, To Do, and Loop based on client requirements.
• Collaboration Platforms: Configure Teams, channels, meetings, webinars, Teams Phone (where licensed), Exchange Online, and OneDrive while ensuring governance and lifecycle management.
• Content & Portals: Design and implement SharePoint Online communication sites, intranet portals, hub sites, document libraries, metadata structures, information architecture, enterprise search, and Loop components.
• Work Management:Deploy and configure Planner, Project for the web, To Do, and Loop to establish standardized work management practices across teams.
• Employee Experience: Configure and integrate Microsoft Viva Connections, Engage, Insights, Learning, and Goals into the Microsoft Teams experience.

Governance & Collaboration Architecture

• Governance Implementation: Define governance policies for Microsoft 365 Groups, Teams provisioning, naming conventions, lifecycle management, external sharing, guest access, and meeting policies.
• Content Governance: Design information architecture, metadata models, search optimization, and document management practices to improve content discoverability and governance.
• Migration: Plan and execute content migration from file shares and legacy collaboration platforms into SharePoint Online while preserving permissions and metadata.
• Integration: Integrate Teams with SharePoint, OneDrive, Exchange Online, and Microsoft Viva to deliver a unified collaboration experience.

Deployment Ownership & Delivery Excellence

• End-to-End Delivery: Own the complete deployment lifecycle from discovery workshops and solution design through implementation, testing, pilot rollout, production deployment, and operational handover.
• Reusable Assets: Develop reusable deployment templates, provisioning scripts, configuration baselines, and implementation runbooks to improve delivery efficiency.
• Documentation: Produce technical design documents, configuration workbooks, as-built documentation, operational guides, and knowledge transfer materials.
• Client Advisory: Act as a trusted advisor by translating business productivity goals into Microsoft 365 collaboration solutions and recommending best practices.

Stakeholder Collaboration

• Collaborate closely with Identity & Endpoint, Security & Compliance, Copilot & AI, Adoption & Change Management consultants to deliver integrated Microsoft 365 solutions.
• Conduct client discovery sessions, solution workshops, design reviews, and deployment planning activities.
• Support adoption readiness by ensuring deployed solutions align with organizational governance and change management strategies.

Our Culture & Code of Conduct:

At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.

Requirements

• Hands-on experience with Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Viva, Planner, Project for the web, To Do, and Loop.
• Strong knowledge of Microsoft 365 collaboration architecture and governance best practices.
• Expertise designing SharePoint Online intranet portals, communication sites, hub sites, document libraries, metadata, information architecture, enterprise search, and content management.
• Experience configuring Teams collaboration environments including meetings, webinars, Teams Phone, guest access, and external collaboration.
• Experience implementing Microsoft 365 governance including Groups lifecycle management, Teams governance, naming conventions, external sharing, and collaboration policies.
• Experience planning and executing SharePoint and Teams content migrations from legacy environments.
• Experience deploying Microsoft Viva Connections, Engage, Insights, Learning, and Goals.
• Experience configuring Planner, Project for the web, To Do, and Loop to standardize enterprise work management.
• Strong requirements gathering, solution design, client workshop facilitation, and technical documentation skills.
• Ability to translate business productivity requirements into scalable Microsoft 365 collaboration solutions.
• Working knowledge of Microsoft 365 identity, security, compliance, and governance principles sufficient to collaborate with security and identity specialists.
• Understanding of Microsoft 365 licensing models including Microsoft 365 E3, E5, and Copilot licensing.
• Produce clear solution designs, implementation documentation, deployment guides, operational runbooks, and knowledge transfer documentation.
• 5+ years of hands-on experience deploying and configuring Microsoft 365 collaboration solutions within consulting, professional services, or systems integration environments.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).
• Microsoft Certified: Teams Administrator Associate (MS-700)
• Microsoft 365 Administrator (MS-102)
• SharePoint-related Microsoft certifications
• Other relevant Microsoft 365 collaboration certifications
• Must be fluent in English.
• Working proficiency in Arabic is highly desirable.
• Location: MENA region with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.
• Engagement: Full-time, responsible for the end-to-end delivery of Microsoft 365 collaboration and content solutions across enterprise and public sector clients.