Medical Records Clerk (Remote)

Are you an organized, detail-oriented professional seeking to make a meaningful impact on patient care behind the scenes? Do you excel at managing information, multitasking, and communicating with diverse healthcare professionals? If so, NIVA Health welcomes you to apply for our Remote Medical Records Clerk position!

At NIVA Health, our mission is centered on helping people heal. Our dedicated team delivers advanced wound care treatments and robust support to patients and their families. As a member of NIVA Health, you will champion our Core Values—Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity—helping ensure timely, effective care for each patient.

In This Role, You’ll:

• Receive, request, and process medical records from a variety of sources to ensure timely and complete documentation.
• Thoroughly review patient records, extrapolating and summarizing pertinent clinical information for case management and provider review.
• Communicate regularly with healthcare providers and case managers to clarify or obtain missing documentation.
• Accurately send medical orders and track their completion, ensuring all necessary paperwork is received and catalogued.
• Maintain organized electronic medical records (EMRs) by entering, updating, and tracking patient data promptly and precisely.
• Track and follow up on pending documentation to reduce delays in patient care and support care coordination.
• Facilitate clear, timely communication between providers, case managers, and administrative teams regarding patient records.
• Participate in ongoing administrative projects and support team meetings to contribute to continuous process improvement.
• Uphold and practice strict confidentiality protocols at all times, in compliance with HIPAA and company policy.

You’re a Great Fit If You:

• Exhibit meticulous attention to detail, accuracy, and efficiency in all record-keeping tasks.
• Possess excellent organizational and multi-tasking skills, able to manage high volumes of paperwork with competing deadlines.
• Communicate clearly, professionally, and compassionately with a variety of healthcare professionals, including providers and case managers.
• Are comfortable working independently and collaboratively within a remote, cross-functional team.
• Demonstrate proficiency in data entry, EMR systems, and digital communication tools.
• Embrace NIVA Health’s Core Values and patient-centered mission in your daily work.

Bonus Points If You:

• Have prior experience in medical records, healthcare administration, or related settings.
• Are skilled at managing and prioritizing multiple electronic and paper-based tasks.
• Understand healthcare privacy laws, especially those pertaining to HIPAA compliance.

Why Join Us?

At NIVA Health, your work does not go unnoticed. We value each team member’s contributions to the healing journey, providing you with purpose-driven work, opportunities for growth, and a supportive, collaborative environment. Join us and be a vital part of a team empowering patients and advancing healthcare excellence—one record at a time! Learn more: https://nivahealthwoundcare.com/

Pay: $1,500 per month

Work schedule: US Timezone (East Coast)

Job Type: Full-time