About the Role

Location: Remote (Canada)

This is a fully remote position open to candidates located anywhere in Canada.

You'll work alongside a global operations team supporting external communications for one of our largest enterprise clients, working with HTML and Liquid across 33+ languages. This role spans both Zeta Marketing Platform campaign work and proprietary messaging tools.

You'll be building and executing communications inside a live game ecosystem, where requirements shift quickly and deadlines don't move. Project Management sets priorities, but they can't triage every fire. You need to read a request, spot the problem, and take action without waiting to be told exactly how.

Requirements (Must Have)

• Hands-on experience working with HTML and Liquid in a production environment. We're looking for candidates who have built and maintained email or messaging templates, not those who are simply familiar with the technologies.
• Experience building, testing, or supporting email or marketing campaigns.
• Strong troubleshooting and problem-solving skills, with the ability to adapt as priorities shift.
• Ability to work independently while collaborating with a global team.

Nice to Have

• Experience with JSON
• Experience supporting localized campaigns across multiple languages
• Experience with Zeta Marketing Platform
• Understanding of email and digital marketing privacy laws across multiple countries
• Experience using Airtable
• API experience
• Experience running campaigns in an agile or sprint-based environment