Jobs Companies WATI.io Marketing Intern

About this Marketing Intern role at WATI.io

WATI.io · Hong Kong, Hong Kong, Hong Kong

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted and loved by over 16,000 customers across 190+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.

In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

Requirements

We are looking for a motivated Marketing Intern to support our global marketing operations. This is a generalist role designed for a candidate who is organized, eager to learn, and capable of working independently. This is a 360-degree role where you will assist every vertical, including SEO, Content, Performance, Lifecycle, and Brand. You will act as the operational backbone of the team, ensuring execution happens smoothly across all channels.

Key Responsibilities

  • Data & Analytics Support: Assist in compiling weekly and monthly marketing reports. You will pull data from multiple sources (HubSpot, Google Analytics, Ad Platforms), clean the data in Excel/Sheets, and update performance dashboards for the leadership team.
  • Market Research: Conduct competitor analysis and research new market trends to support strategy for regional expansion.
  • Social Media & Community: Schedule daily posts across our social media platforms. Monitor brand mentions and engage with our community to ensure responsiveness.
  • Lifecycle & CRM: Support email marketing campaigns by helping with list management, setting up test sends in HubSpot, and monitoring email deliverability.
  • General Operations: Assist the Marketing Lead with administrative tasks, deck preparation, and coordination between internal stakeholders to keep projects on track.

Requirements

  • Data Literacy: You are comfortable with numbers and spreadsheets. You know your way around Excel/Google Sheets (Pivot tables, VLOOKUPs are a plus) and enjoy finding patterns in data.
  • Operational Versatility: You are a fast learner who can switch context quickly, moving from an SEO spreadsheet to a creative design task without losing focus.
  • Tech-Savvy: Comfortable learning new software quickly. Experience with tools like Canva, Excel/Google Sheets, or AI tools (ChatGPT) is expected. Familiarity with HubSpot or Google Analytics is a plus.
  • High Agency: You are self-motivated and solution-oriented. You can take a broad instruction and figure out the execution details independently.
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About WATI.io

Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp.
Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).
We serve 12000+ customers across 100+ countries. As a remote-first company, we prioritize adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.As we grow our partnership function we’re seeking a skilled Partner Development Representative to drive partnership growth, partner ecosystem building and business expansion in newer territories.

We welcome you to join our dynamic team! 🌏🚀

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