Reports to: Manheim Guest Experience Director
Hours Commitment: Part-time (20 hours/week) with no weekend responsibilities.
Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more people to Jesus and together fully follow him.
Personal Qualifications:
Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices.
Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs.
Be a leader who is:
Focused: Work hard with urgency and intensity
Collaborative: Bring others into your work, give and ask for feedback
Growth-minded: Plan for growth and be ready for when God wants to move by pursuing personal, spiritual, and professional development
Lead the way in LCBC’s values: We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable.
Be an LCBC Partner, or willing to become one within 60 days of employment. Regularly attend and participate at LCBC prior to and/or upon employment.
Primary Responsibilities:
Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.
Protect the integrity of personal data that leads to great follow up.
Assist with location specific responsibilities as designated by the Manheim Campus Pastor and Manheim Guest Experience Director like, but not limited to Pastoral Response Team, Attendee Onboarding, and Volunteer Onboarding.
Lead and give oversight to the following areas:
- Attendee Onboarding Process
- Attendance Tracking
- Prayer & Comment Follow Up
- Office and Administration volunteer team
- Volunteer Onboarding Process
- Absentee Process
- Administrative duties as assigned.
Required Skills
Strong people and conflict resolution skills.
Strong oral and written communication skills.
Strong organizational and time management skills.
Strong computer skills with the ability to learn appropriate software skills.
Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.
Be a Good Steward of Time:
Hours per week do not include weekend hours.
Be a part of the local team and central team meetings.
Attend Central Meetings, Guest Experience meetings, and others as scheduled.
Benefits We Offer:
Annual counseling benefit
Casual dress
Quarterly professional and spiritual development days
Intentional investment in personal and professional development
Evaluation:
The Manheim Guest Experience Assimilation Coordinator will meet regularly with the Manheim Guest Experience Director for planning, goal-setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year.