About this Manager, Beyond Insights role at Real Chemistry
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Job Summary:
Real Chemistry is looking for a Manager, Beyond Insights to join our growing team!
Spring & Bond, a part of Real Chemistry, is a digital media agency and consultancy helping pharmaceutical and medical device manufacturers build robust, omnichannel media strategies for both HCP and consumer audiences. Our work emphasizes transparency, client empowerment, and modern execution through services including customer-journey planning, media strategy and activation, measurement, technology evaluation, in-house capability development, and training.
The Manager, Beyond Insights (BI) leads the execution of high-quality measurement plans, reporting frameworks, and insight delivery for pharmaceutical media clients. In this role, you will optimize monthly and quarterly reporting processes, standardize KPI definitions, guide data visualization best practices, and ensure that clients receive accurate, consistent, and compelling insights. You’ll also maintain AI/NotebookLM environments, drive cross-functional alignment, and collaborate closely with Client Services, Media, Strategy, and Data Engineering.
This role requires strong organizational leadership, excellent communication skills, rigorous QA standards, and the ability to translate complex data into concise, strategic recommendations.This has the opportunity to be client facing, and requires the ability to deliver complex analysis in a digestible way to a diverse audience.
This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.
What you’ll do:
- Set the measurement direction for assigned clients, including KPI frameworks, reporting logic, and metric standardization.
- Maintain consistent definitions and logic across deliverables, ensuring alignment with agency and client expectations.
- Evaluate KPI shifts due to campaign changes, website updates, or tracking adjustments and guide the analytical response.
- Lead the structure, sequencing, and efficiency of recurring reporting cycles.
- Oversee the delivery of monthly and quarterly decks, dashboards, and insight summaries.
- Improve standard templates, processes, and workflows to ensure consistency and scalability.
- Craft and present clear, insightful narratives connecting performance with business objectives.
- Lead Tableau visualization strategies and ensure dashboards present clean, intuitive, decision-ready insights.
- Oversee the accuracy, clarity, and completeness of all client-facing insights.
- Maintain NotebookLM environments for the BI team, including prompt libraries, structured knowledge bases, and reusable frameworks.
- Ensure analysts use AI tools effectively for summarization, QA, and analysis acceleration.
- Partner with Client Service leads to align on reporting expectations, timelines, and measurement needs.
- Collaborate with Media and Strategy teams to support optimization recommendations and campaign measurement.
- Work with Data Engineering to resolve data issues, adjust schemas, review specs, and maintain reporting continuity.
This position is a perfect fit for you if:
- Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead.
- You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities.
- You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment. As our business grows and changes, so do we.
- You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.
- You are energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact.
What you should have:
- 4-6+ years of experience in marketing analytics, digital media measurement, business intelligence, or related fields.
- Pharma or healthcare marketing experience.
- Experience facilitating or contributing to measurement workshops or strategic planning sessions.
- Experience managing analysts or leading cross-functional reporting pods.
- Strong knowledge of digital media KPIs, omnichannel measurement, and HCP/DTC media environments.
- Advanced experience with Tableau, including dashboard QA, visualization principles, and data storytelling.
- Strong understanding of KPI standardization, measurement logic, and reporting automation principles.
- Excellent attention to detail, especially in reviewing logic, metrics, and data integrity.
- Ability to collaborate across Media, Strategy, Account Service, and Data Engineering.
Pay Range: $90,000-$120,000
The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.
In addition to base salary, Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success.
Real Chemistry reserves the right to update compensation and benefits programs at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
