About this Loss Prevention Associate (12-9 PM EST) role at Lendbuzz
We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts.
Key Responsibilities:
Perform delinquent account collection calls, emails, or text messages assigned by management
Service inbound customer calls pertaining to collections and redemptions
Maintain clear and descriptive notes
Set up and process one-time payments
Prepare delinquent accounts for post repossession process
Communicate with clients in a timely and orderly fashion by sending out notices
Review accounts that have been referred for repossession and legal actions against debtors
Issue written and oral instructions
Enforce compliance with Collection Standard of Conduct policies
Perform various administrative functions
Key Requirements:
Proficiency in both Spanish and English is preferred
One plus years' experience with collections in a call center environment
Auto collections experience is preferred
Previous work in collections, preferably in the automotive industry
Outstanding customer, communication and organizational skill
High level of integrity
Strong sense of teamwork yet able to work independently
Background Checks
We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.
